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Internet of Things (IoT) on E-commerce Logistics: A Review

Vikas Sharma 1 and Madhup Kantilal Gandhi 2

Published under licence by IOP Publishing Ltd Journal of Physics: Conference Series , Volume 1964 , Advances in Computational Electronics and Communication Engineering Citation Vikas Sharma and Madhup Kantilal Gandhi 2021 J. Phys.: Conf. Ser. 1964 062113 DOI 10.1088/1742-6596/1964/6/062113

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1 Symbiosis Institute of Management Studies, Symbiosis International (Deemed University), Pune, Maharashtra, India

2 Dr. D Y Patil Vidhyapeeth, Pune, Maharashtra, India

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A revolutionary technology Internet of Things in the global infrastructure of e-commerce business that provides extreme transparency to supply chain management and other related departments. In RFID technology, network transmission interconnection, signal processing, and computing information are common, and the continuous link is achieved between products or customers and products. The actual-time data achieved through RFID further helps in monitoring activities of products from production to warehouse to end customer, and thus efficiency in managing the system and methodical management is possible. In this review, the trends of expansion of IoT in e-commerce through different phases or stages have been studied, starting from when e-commerce meant telesales. Also, this study talks of various advantages this IoT technology has brought to the e-commerce industry, then talking of challenges in e-commerce enterprises which includes both technical and personal perspectives. This study also considers the working of IoT in production and warehousing logistics which are crucial for any type of supply chain work.

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IoT in eCommerce – Possibilities and Challenges

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A special issue of IoT (ISSN 2624-831X).

Deadline for manuscript submissions: closed (31 May 2021) | Viewed by 1263

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Dear Colleagues,

The pervasive and ubiquitous nature of the Internet of Things (IoT) has revolutionised ecommerce. IoT fundamentally underpins and facilitates commerce (both traditional and online).

Collecting data from IoT-connected devices allows for the analysis of consumer preferences and targeted marketing. This presents businesses with endless possibilities to provide a personalised approach for recommending products and services, thereby uniquely meeting their customers’ needs. IoT can also facilitate and manage relationships between the business and consumer over the life of the product or service.

One of the historic and now entrenched approaches of IoT in commerce is for inventory tracking and management. RFID tags, IoT tags and other sensors provide near real-time data on inventory levels and order fulfilment. Likewise, IoT systems can automate supply chain logistics by reordering inventory and tracking the location of the supply order. Additionally, monitoring and controlling ambient conditions and equipment maintenance can help businesses monitor the status of perishable items and sensitive equipment.

IoT in ecommerce has now enabled cashless and cashierless brick-and-mortar stores. Smart shelves and sensors monitor customers and merchandise. Consumers merely collect their items and exit the store with their account automatically being charged. However, with all of these possibilities, IoT/ecommerce security and privacy concerns still need to be addressed.

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• customer and market analysis
• personalised recommendations
• continuous and consistent marketing
• customer relations management
• inventory tracking and management
• supply chain and logistics management
• monitoring and controlling ambient conditions and equipment maintenance
• cashless and cashierless brick-and-mortar stores
• smart shelves
• IoT/ecommerce security and privacy concerns

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• Yujie H Qiuxia H (2022) Innovative Mode of Logistics Management of “Internet of Things + Blockchain”-Integrated E-Commerce Platform Computational Intelligence and Neuroscience 10.1155/2022/7766228 2022 Online publication date: 1-Jan-2022 https://dl.acm.org/doi/10.1155/2022/7766228
• Li J Zhang X (2022) The Export Operation Mode and Optimization Strategy of Crossborder e-Commerce Enterprises Integrating Data Mining Algorithms Wireless Communications & Mobile Computing 10.1155/2022/6231249 2022 Online publication date: 1-Jan-2022 https://dl.acm.org/doi/10.1155/2022/6231249
• Xie C Wang H Jiao J (2022) Cross-Border E-Commerce Logistics Collaboration Model Based on Supply Chain Theory Security and Communication Networks 10.1155/2022/1498765 2022 Online publication date: 1-Jan-2022 https://dl.acm.org/doi/10.1155/2022/1498765

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Internet of Things (IoT), Applications and Challenges: A Comprehensive Review

• Published: 28 May 2020
• Volume 114 , pages 1687–1762, ( 2020 )

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• Abhishek Khanna   ORCID: orcid.org/0000-0001-8114-4214 1 &
• Sanmeet Kaur 1  

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During recent years, one of the most familiar names scaling new heights and creating a benchmark in the world is the Internet of Things (IoT). It is indeed the future of communication that has transformed things (objects) of the real-world into smart objects. The functional aspect of IoT is to unite every object of the world under one common infrastructure; in such a manner that humans not only have the ability to control those objects; but to provide regular and timely updates on the current status. IoT concepts were proposed a couple of years ago and it may not be incorrect to quote that this term has become a benchmark for establishing communication among objects. In context to the present standings of IoT, a comprehensive review of literature has been undertaken on various aspects of IoT, i.e., technologies, applications, challenges, etc. This paper evaluates various contributions of researchers in different areas of applications. These papers were investigated on various parameters identified in each application domain. Furthermore, existing challenges in these areas are highlighted. Future research directions in the field of IoT have also been highlighted in the study to equip novel researchers in this area to assess the current standings of IoT and to improve upon them with innovative ideas.

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Acknowledgements

The authors would like to acknowledge Council of Scientific and Industrial Research (CSIR) for funding grants vide No. 38(1464)/18/EMIR-II for carrying out research work.

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Khanna, A., Kaur, S. Internet of Things (IoT), Applications and Challenges: A Comprehensive Review. Wireless Pers Commun 114 , 1687–1762 (2020). https://doi.org/10.1007/s11277-020-07446-4

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• Internet of Things (IoT)
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• DOI: 10.54097/4h5qvz77
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Research on the Optimization Strategy of Last-Mile Distribution under the E-Commerce Logistics Model

• Haohan Niu , Jiyuan Jia , Yunqi He
• Published in Frontiers in Business… 27 May 2024

6 References

Route optimization for last-mile distribution of rural e-commerce logistics based on ant colony optimization, operation mode of electric business logistics based on the application of two-dimensional code technology, logistics distribution route optimization with time windows based on multi-agent deep reinforcement learning, image enhancement of cross-border e-commerce logistics video surveillance based on partial differential equations, cross-border e-commerce logistics distribution optimisation based on iot artificial intelligence algorithm, related papers.

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The Use of Internet of Things (IoT) in e-Commerce

2022, International Journal of Emerging Trends in Engineering Research

Internet of thing (IoT) is a concept of technology that has a purpose or benefit in providing access to information and communication on a large scale and also allows controlling several objects that can interconnect and form systems that can help human work in various fields and in various fields. profession.

Related Papers

International Journal of Scientific Research in Science, Engineering and Technology IJSRSET

One of the buzzwords in the Information Technology is Internet of Things (IOT). The future is Internet of Things, which will transform the real world objects into intelligent virtual objects. The main goal of the IOT's development is to connect the physical world and the environment to the Internet. The main objective of this paper is to provide an overview of Internet of Things, architectures, applications and impact in our daily life.

JEFFERSON F A L C Ã O SALES

XRDS: Crossroads, The ACM Magazine for Students

George Hurlburt

Advances in information security, privacy, and ethics book series

Sandesh Mahamure

Siniša Franjić

The Internet of Things means connecting devices via the Internet. It represents a network infrastructure where physical and virtual "things" of all kinds communicate and are invisibly integrated. Connecting devices can be wireless and enable new opportunities for mutual interaction not only between different systems and brings new opportunities for their control, monitoring and provision of advanced services. Methodology: The term "Internet of Things" means connecting devices via the Internet. It represents a network infrastructure where physical and virtual "things" of all kinds communicate and are invisibly integrated. Connecting devices can also be wireless because it enables new opportunities for mutual interaction not only between different systems and brings new opportunities for their control, monitoring, and provision of advanced services. These can be, for example, refrigerators, washing machines or various security systems. Although technology has been around for a while, the Internet of Things is becoming the big business of the future. Many companies already use the Internet of Things in their business. Considering the way things are now, the future will certainly see a steady increase in the use of this new technology. The Internet of Things enables the integration of a huge number of devices that have certain sensors built in that communicate more or less independently with each other and with various applications. Goal: The use of modern information technology in everyday practice. Results: Internet of Things has found its application in practice. The basic scientific evidence for this is everyday application in different situations.

Janusz Zalewski

International Journal of Technical Research & Science

MOHAMMED RAHMAT ALI

SK International Journal of Multidisciplinary Research Hub

SK Publisher

The internet has already connected people with people. Its reach is growing faster to modify even the way things are connected to each other. Internet of Things is transforming and revolutionizing every aspect of our lives. This technology (IoT) has evolved, which connects different devices through sensors, software, and electronics for seamless information sharing. Retailers, with the adoption of IoT technology they are opening up all possible delivery channels to ensure smooth shopping experiences for customers. Along with exploring innovative delivery services, the IoT technology is also used in the retail sector for improving e-commerce and in-store experience of shoppers. 78 percent of retailers agree with the idea of implementing IOT in retail industry to improve the level of production in store. Internet of Things helps them to track the store visitor and provides them with immediate alert to employer if a visitor needs assistance. Other customer-related information is gathered using this technology by using previously visited data or it creates a new data about the visitor. Sensors fixed at dissimilar place of a store can follow shoppers’ actions, and remain employers on their toes to help them as soon as they need any help.

Dr. Srividya Nadindla

Through sensors the modern living is made much easier and comfortable in many ways. The perfect blend of sensors and actuators create Internet of Things (IOT) through which the information is shared across the devices in normal day to day life. Combined with RFID (Radio Frequency Identifiers) the IoT has emerged as a Future Internet. Internet of Things means connecting Machine to Machine, Machine to Infrastructure, Machine to Environment and much more Internet of Everything. It can be done using embedded systems and many useful actions that can command and control can be made to make our lives easier and safer. This paper studies various aspects of the Internet of Things in detail.

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