resume template for general manager

• Managing over 5000 employees
• Discovered and corrected errors in accounting software that were causing a false $30,000 loss on inventory reports
• Exceeded growth targets across 10 new locations by 30%
• Decreased the company's attrition by 33% by listening to our employee's needs
• Screened, hired, and trained 20+ FOH employees and created schedules
• Led and motivated 15+ staff on a daily basis resulting in satisfied customers and a 15% increase in business
• Co-engineered the 28-day StepUp Program in collaboration with the University of Pennsylvania’s Behavior Change for Good Initiative
• The program attracted over 200K new members and increased revenue by 20% to $1.44B in 2017
• Administered client health history questionnaires and interpreted physical assessment data, nutritional counseling, personal program design and implementation for over 500 members
• Facilitated personal training and group training activities

5 General Manager Resume Examples & Guide for 2024

Your general manager resume should highlight your leadership experience. Demonstrate your ability to effectively manage people and processes. Showcase your strategic planning skills and how you've successfully implemented company policies. Your resume must reflect your capacity to drive business results and oversee daily operations.

All resume examples in this guide

Assistant General Manager

Division Manager

Manager In Training

Team Manager

Restaurant General Manager

Hotel General Manager

Fitness General Manager

Warehouse General Manager

Construction General Manager

Automotive General Sales Manager

Adiminstrative General Manager

Resume guide.

Writing Your Manager Resume

Resume Header

The Value of a Resume Summary

Writing a Resume Summary

Resume Experience Section

General Manager Skills

Resume Education Section

Additional Resume Sections

Key Takeaways

The role of a general manager might appear straightforward from an external perspective, but they significantly influence a company's success.

Being responsible for hiring staff, delegating tasks, and overseeing daily operations, your choices have a major impact.

So, how can you demonstrate to potential employers that you can elevate their business?

Your general manager resume should display to recruiters that you possess the necessary skills and experience.

If you're unsure how to achieve this, don't worry. We've simplified the process for you.

In this general manager resume guide, you'll discover:

Ways to distinguish your general manager resume from the competition
Proper structuring of resume sections and the optimal layout for showcasing your strengths
Strategies for maximizing each section of your general manager resume
What recruiters and potential employers are seeking in a general manager resume
How to secure more interviews by customizing your resume for each specific position you apply for

Writing a general manager resume

As noted earlier, the term "general manager" is quite broad. Numerous general manager positions exist, each with varying responsibilities, work environments, scales, and more.

The duties of a general manager at one company might be equivalent to those of a store manager at another company.

To craft a general manager resume that secures you a job, you must tailor your resume to the specific needs of a company.

Keep in mind three factors while writing your GM resume: industry, company size, and company specifics.

A general manager at a large luxury hotel requires different skills and responsibilities than one at a small clothing boutique.

Significantly increase your chances of landing an interview by carefully studying a company's requirements and tailoring each section of your general manager resume accordingly.

Don't worry, we'll guide you through each section step by step, providing tips on how to make your resume stand out among hundreds of candidates.

The most significant components of a general manager resume:

An appropriate header, including a link to your professional profile
A succinct and captivating summary tailored to the position
An experience section highlighting your industry or management expertise
A skills section presenting your abilities in work-related contexts for better engagement
Sections for education and certifications
Optional customized sections as needed

Recruiters are keen to find the following qualities in your general manager resume:

Understanding the distinctions between working in a small company and a large enterprise
Possessing the skillset required to attain specific business objectives
Demonstrating flexibility and adaptability in a rapidly changing work environment
Showcasing the ability to collaborate with people, organize, train, and inspire them to excel
Taking responsibility for delivering the expected results for your potential employer

Maximizing the value of your general manager resume header

As demonstrated in the templates above, general manager titles can vary across companies and industries.

Unless you're undergoing a significant career shift, it's best to use the same title on your resume as the job you're applying for. If you're transitioning between industries, identify common ground between them.

For instance, if your last three roles were in restaurants with different titles such as "General Manager," "Store Manager," and "Manager," you could tailor your title to "Restaurant General Manager."

On the other hand, if your previous experience is primarily in restaurant management and you're applying for a hotel management position, you might opt for a broader "General Manager" title instead of a specific "Hotel Manager" title, even if the job is labeled that way.

Avoid customizing your title to something completely unrelated to your experience, as it may create a negative first impression.

Besides your title, your header should contain other essential information.

Examine a few examples below to gain a better understanding of what constitutes an effective header.

This example showcases significant improvement. The title has been adjusted to align with both the candidate's experience and the target job.

It also features a professional email address, phone number, LinkedIn URL, and location.

Ensure that your LinkedIn profile and email domain convey professionalism to avoid recruiters dismissing your resume due to an unprofessional header.

Crafting a General Manager Summary to Capture Recruiters' Attention

The summary section serves as your initial opportunity to present your value and experience to recruiters and allows them to begin assessing your suitability for the role.

So, how do you compose the perfect summary for your general manager resume?

There are three crucial aspects that distinguish a compelling summary from a lackluster one:

Demonstration of relevant experience
Inclusion of pertinent achievements
Brevity and conciseness

If your summary fails to deliver relevant experience and engage the recruiter immediately, they might stop reviewing your resume at that point.

As with every section in your general manager resume, keep the information pertinent, concise, and engaging. If you have an extensive range of experience to choose from and are unsure where to begin, focus on aspects that align with your target job description.

Highlight your most impressive achievements. Avoid mentioning lackluster accomplishments or general responsibilities.

2 general manager resume summary examples

Crafting a general manager summary to capture recruiters' attention.

This example is vague and needlessly long. It lacks specific achievements and doesn't provide any real figures or numbers to support claims.

It doesn't contribute value to the conversation with your recruiter. Let's examine a better example.

[good example]

Here's a concise, results-driven summary section that immediately informs recruiters that you're a strong candidate.

If you're worried about running out of space, don't be concerned. It's better to keep your summary brief and utilize your experience section to further demonstrate your worth.

How to outshine other candidates with a tailored experience section

No two general manager positions are the same, which can sometimes create confusion during the hiring process.

In some companies, general managers might actually be managing directors or performing director of operations tasks. Navigating the optimal approach for your general manager's resume can be challenging.

As you examine the job description for your target role, pay attention to two primary aspects: industry and processes.

These two areas are unique to the job and will guide you in framing your experience section .

If you are applying for a general manager position in a specific industry (hospitality, retail aviation, etc.) and have experience in this industry, emphasize it.

Let’s take a look at an example of someone applying for a general manager/hotel manager position.

• Increased weekly restaurant sales from $10,000 to $20,000 within the first 6 months through effective cost control, implementation of new food quality policies, and local community events
• Developed several marketing initiatives for the local community to increase the quality of reviews, which eventually led to going from top-25 district rating to top-5
• Reduced the turnover rate for waiter and food quality staff by 15% through implementing new regulations, team building practices, and restructuring employee bonus system

This applicant has effectively showcased their relevant sector experience. They display expertise related to the industry and provide concrete figures in their examples.

On the other hand, if you're applying for a role in a field where you lack extensive experience, emphasize your work history in terms of processes.

Suppose you're applying for a corporate management position with similar experience as mentioned above:

The bullet points mentioned are mostly unrelated to a corporate management role. As a result, potential employers might overlook your application in favor of candidates with more relevant experience.

Instead, concentrate on processes and de-emphasize industry-specific details that are not essential.

• Increased monthly profits by 200% within the first 6 months through effective cost control, implementation of new quality assurance policies, and new marketing initiatives
• Reworked customer satisfaction pipelines across direct contact and outreach programs, increasing overall net promoter score by 30%
• Reduced the frontline turnover rate staff by 15% through implementing new regulations, team building practices, and restructuring employee bonus system

This example is much better, as it highlights transferable skills relevant to a corporate management position.

It's important to note that different companies prioritize different processes even within the same industry. Consider these two descriptions for general manager positions:

The General Manager is ultimately responsible for safety, P&L delivery, customer satisfaction, and employee engagement while maintaining the organization's ethical standards and reputation in the community.

The GM works to achieve the objectives of the Regional Consumer Business Units, focusing on profitability, revenue growth, facilities and asset management, supply chain excellence, product development, sales, marketing, materials, administration, and human resources.

Observe the differences in word choice and priorities between the two positions. The first one emphasizes customer experience, satisfaction, and community reputation, while the second one prioritizes growth, revenue, supply chain, and marketing.

Keep in mind that showcasing results is crucial. In each bullet point of your experience section, demonstrate the outcomes of your efforts. Avoid simply listing responsibilities; instead, highlight your achievements using numerical data to make your resume stand out.

Having refined your experience section, you can now proceed to focus on skills.

Creating an authentic general manager resume skills section

Recruiters often use ATS (Applicant Tracking Systems) to automatically filter out resumes that don't contain specific keywords related to the position.

This is particularly common in large companies with dedicated HR departments or those that engage staffing agencies to find suitable candidates.

To pass the ATS filters, your best strategy is to naturally incorporate keywords from the job description into your resume.

Merely adding keywords randomly or emphasizing overused buzzwords will be obvious and fail to impress anyone.

The most effective way to showcase your skills is to present them in the context of activities you performed at previous jobs and the achievements you accomplished.

Analyze your target job description and determine the most valued skills. Let's examine how to include soft skills in your general manager resume.

Observe in the preceding example that each skill is substantiated with genuine evidence and accomplishments.

Soft skills may be perceived differently. It is essential to offer context for your soft skills, enabling recruiters to gain an accurate understanding of you as a general manager.

The following is a list of soft skills that potential employers frequently seek in GM candidates:

12 soft skills to put on your general manager resume:

Communication Skills
Presentations Skills
Strategic Planning
Organizational Skills
Financial Planning
Team Leadership
Customer Experience
Profit & Loss Management
Negotiating Skills
Change Management
Lean Management
Mentoring & Coaching

Which technical skills are crucial for a general manager?

Technical skills are not always prioritized for most general manager roles, although this can vary depending on the industry.

For instance, a vast retail network might necessitate familiarity with CRM systems, or more specifically, Salesforce.

A general manager role in the manufacturing sector might demand knowledge of best manufacturing practices, such as Six Sigma and Continuous Improvement.

When assessing your target job description, identify any relevant technical skills they desire, and incorporate them into your resume.

5 tech skills to put on your general manager resume:

ERP (e.g. SAP)
POS systems
Specific Industry Software (e.g. property management software, LOS software, etc.)

Elements to incorporate in the education section of your general manager resume

Educational prerequisites for general manager roles can vary. A bachelor's degree is typically required, preferably in a field related to the position, such as engineering or business.

Although it's uncommon for general manager roles to demand a master's degree or higher, an MBA can offer a significant advantage in numerous industries.

Relevant experience may often replace a bachelor's degree. If you lack a degree in your field, emphasize your experience in other sections.

Unless you're a recent graduate, your education section need only contain basic information. Including the name of your degree, school, location, and years of attendance is adequate.

Certifications are generally optional for GM roles but can give you a competitive edge, particularly in sectors where specialized knowledge is essential.

Depending on your experience and industry, consider pursuing certifications in product management, HR, and similar areas.

The following are additional examples of relevant certifications for general managers.

Top 8 general manager certificates for your resume:

New York Institute of Finance: Risk Management Professional Certificate

Additional sections to enhance engagement on your general manager resume

In case the general manager role you're pursuing is particularly competitive or demands distinct skills, you might want to explore other methods to differentiate yourself from other applicants.

Incorporating a section for achievements offers a chance to emphasize leadership or industry experience that wouldn't fit in any other part of your resume.

If the organization you're applying to promotes work-life balance among its employees, incorporating a "Day In My Life" section is an excellent opportunity to reveal some of your personal aspects.

A notable example comes from Marissa Mayer's resume , which garnered much admiration, particularly from C-suite members of LinkedIn and Mark Cuban himself.

If your general manager role is project-based, you can briefly discuss those in a "projects" section , for example, opening new business units, developing a new training program, and so on. If you received awards in any of your previous positions, you can include those as well.

If you're uncertain about how to add other sections to your general manager resume, you can easily accomplish this with a helpful resume builder.

Essential points for crafting an outstanding general manager resume:

Thoroughly examine job requirements, as general manager duties can differ significantly, and your resume should be customized accordingly
Prioritize relevant industry experience and essential management processes you are familiar with above all else
Ensure to include only pertinent certifications and skills that a prospective job necessitates
Pass the ATS test by utilizing appropriate keywords and industry-specific terminology
Distinguish your resume by incorporating relevant custom sections that create a lasting impact on potential employers

General Manager resume examples

Explore additional general manager resume samples and guides and see what works for your level of experience or role.

Assistant General Manager Resume Example

Reasons for the effectiveness of this resume:

Demonstrates sector-specific abilities
Exhibits a consistent focus on a specific industry segment

The applicant has not only developed a career in restaurant management but has also consistently worked within luxury restaurants and hotels. This focus on a specific niche indicates commitment and an aspiration for advancement in the field.

Factors contributing to the success of this resume:

Illustrates field-specific technical abilities
Distinctive interests and skills that match the role

In some cases, specialized skills can provide an unforeseen benefit, depending on the job's requirements. The applicant is fluent in three languages, which can be a significant advantage for a hotel general manager position. Possessing relevant skills like these makes a candidate highly attractive to recruiters.

Factors that make this resume successful:

Customizes the title to match the desired position
Presents soft skills as key strengths

This general manager resume exemplifies the importance of tailoring the title to the targeted role. "Fitness GM" and "gym GM" convey nearly the same meaning, but recruiters may filter resumes based on the specific title they seek. It is crucial to adapt your resume to suit the intended job.

Warehouse General Manager Resume Example

Reasons for this resume's effectiveness:

Presence of pertinent trainings and courses
Demonstration of particular successes and accomplishments

Trainings and certifications can be highly specific to a given industry. Although not mandatory for all General Manager positions, they can be beneficial for specialized roles such as Warehouse General Manager. Having certifications in areas like health and safety standards can give you a competitive edge.

Construction General Manager Resume Example

Factors contributing to this resume's success:

Display of industry awards
Customized bullet points for the target job

Featuring awards and accomplishments on your resume is an effective method to showcase specialized skills and set yourself apart from competitors. Numerous general managers perform similar tasks daily, but not all of them are recognized with awards for their work.

Automotive General Sales Manager Resume Example

Elements contributing to this resume's effectiveness:

Each section is succinct and captivating
Soft skills are reinforced with examples

Soft skills, such as "organized" and "team management," can have various interpretations. This candidate supports their soft skills with explanations and instances. Rather than expecting recruiters to take your word for it, provide proof to substantiate your claims.

Adiminstrative General Manager Resume Example

Factors making this resume effective:

Demonstrates consistency and growth
Features industry-specific technical skills

Certain technical skills can be valuable depending on the role you're applying for. If you're seeking an administrative general manager position and have experience with programs like Salesforce and other relevant software, be sure to highlight those skills.

Looking to build your own General Manager resume?

Resume Examples

Questions to ask your future manager before joining the team

Turning the tables: how an informational interview can launch your new career (with 24 bonus informational interview questions you can use), how hotjar built a 100% distributed company, how to answer the “what type of work environment do you prefer” interview question, a guide to finding a headhunter, navigating internal job applications: tips for communicating with your current boss.

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General Manager Resume: Sample and Free Template [2020]

Use these general manager resume sample bullets to create your resume and land your dream job. all of these can be accessed for free in our in-product general manager resume templates. explore them below., search general manager resume bullets for your resume:.

Maintained the highest levels of accuracy and productivity in the company
Maintained store appearance and cleanness, assisted in the hiring process
Maintained accurate and up-to date knowledge of company's policies and service offerings
Maintained accurate and up-to date inventory of office equipment
Maintained training and certification records for the company's employees, and trained all new hires
Maintained full responsibility for all hotel functions including guest service and hospitality
Maintained knowledge of all products and service offered by the bank
Maintained records of training, evaluations and progress for each individual
Maintained full responsibility for the day to night operation of a $1 million dollar industrial can opener
Maintained the cleanest and organized work area in the hotel
Maintained customer relationships and developed sales plans to achieve goals;
Maintained strong knowledge of the business and market, while developing new strategies to increase market share
Maintained accurate and up keep of store, customer relations
Maintained effective and productive relations with the business partners
Maintained accurate and complete customer information on a monthly, bi-weekly and annual bases
Maintained a high standard of performance and professionalism in the areas of sales, service and merch
Maintained and exceeded monthly, weekly & quarterly goals for sales
Maintained high standards of service and customer relations, consistently met sales quotas and maintained a high standard of service
Maintained all aspects of the store including but limited to inventory control, sales floor management and customer relations
Maintained inventory, ordering and purchasing of all supplies
Maintained an average of 95%.
Maintained current knowledge of the market and industry trends in order to develop and maintain a strong relationship with the customer
Maintained training records and personnel information
Maintained staff, budget and payroll
Maintained accurate records of sales and inventory, prepared daily reports for the sales manager
Maintained credit reports and financial records
Conducted extensive research and analysis of market conditions
Conducted daily meetings with the sales department to review and approve all loan documentation
Conducted research and compiled statistical information
Conducted thorough reviews of appraisers' reports and recommendations for improvements in performance
Conduct extensive analysis of customer needs and recommend appropriate products or services
Assisted management with the planning and implementation of all company wide
Assisted management with the daily operation of a retail establishment, including but limited to; openingclocking of the establishment and closing procedures
Assisted sales and management with the creation of a strategic marketing plan for the company
Assisted managers with the daily operation of a small cleaning service
Assisted members with their mortgage loans
Assisted store managers in the training of associates on new policies and procedures, as needed
Assisted in the recruitment and training of all staff members for the department;
Assisted management with the planning and implementation of new business development
Assisted all customers with questions and complaints, handled money transactions
Assisted clients with scheduling appointments for meetings and conferences; assisted with travel, hotel reservations and transportation
Assisted buyers and lenders with all loan related inquiries and issues
Assisted all departments with the execution of marketing plans
Assisted on the hiring and firing of all staff;
Assisted in the planning and implementation of a hotel remodel
Assisted in the opening and management of a retail branch
Assisted the Executive Director with daily operations of the FOH
Assisted management with the development of a staff that included FOHA and HVLP
Assisted customer with their purchase of a home
Assisted managers in the management of their departments, while maintaining a positive and friendly environment
Assisted new hires with the development of a positive and productive team environment
Assisted client with the preparation of loan packages and assisted with the closing of loans
Assisted staff with the development of policies and procedure, including the creation of policies and procedures
Ensured compliance with company policies and standards, while ensuring the highest level of customer satisfaction
Ensured superior service by providing a positive environment for guests and employees
Ensured consistency of the customer service and quality standards of the store
Ensured all employees had the tools and knowledge to effectively provide the highest levels of quality service
Ensured compliance with company's financial and operating objectives by ensuring that all company policies and procedures are adheres to
Ensured successful implementation of the company marketing strategy, resulting in increased sales and customer loyalty
Ensured timely and efficient execution of daily tasks, while adhering to company policy and procedures
Ensured high levels of accuracy and efficiency in all customer transactions, while maintaining a positive and friendly attitude
Maintaining an accurate and up to par record of the business
Maintaining the highest standards of quality and customer satisfaction; Developed a strong working knowledge of the company and products
Maintaining team morale and performance
Provided customer satisfaction by providing a high quality of food and service
Provided an opportunity for the team to meet and learn from each other, to share ideas and resolve issues
Provided oversight of daily operation, scheduling and training
Provided a high-end dining experience for all patrons
Provided a high-end guest experience by maintaining high standards of customer service
Provided strategic direction and oversight for the Hotel Management team
Performed various duties as a team leader and assistant store management
Inspected existing and potential new business
Inspected property for compliance with all state and local laws
Inspected dining and entertainment areas to determine guest satisfaction and ensured cleanliness of dining area
Inspected guests' room and ensured they had a great stay
Inspected and evaluated the effectiveness of all processes and programs, including the quality of service provided
Inspected the quality of work being done by the staff and made recommendations for improvements
Inspected existing loan portfolios to identify and evaluate potential credit worthiness
Inspected work areas and supplies to determine if work needs are being performed correctly
Inspected equipment and made repairs to maintain quality of work and safety
Inspected and maintained the facility to ensure compliance with state and local health codes
Inspected the work of employees and reported problems to supervisors
Inspected the work of employees to ensure compliance with work standards and customer service expectations
Inspected food preparation and service to ensure standards were followed
Assist clients with all aspects of the sales and service industry
Assist managers with the development of new hire orientation and performance reviews
Assist in the creation of marketing strategies and promotions to promote the company brand
Assist clients with travel and lodging needs
Assist team in the implementation of training and new employee development
Assist Director of Marketing with the creation and development of a new marketing campaign
Managed all employees and ensured that they are following company policy and procedures, as they relate to the work place
Managed and supervised a staff of 10-12 fitness professionals
Managed staff of 20 employees and oversaw daily operation of the store
Managed over $100 million in sales and marketing budget, including all financial reporting
Managed multiple departments and projects, ensuring that the project met all deadlines and budget
Managed over 200+ associates and employees, ensuring compliance with company policies and procedures
Managed an office of 15 people and oversaw their hiring
Managed multiple projects simultaneously; developed and implemented new strategies to increase sales and customer service
Managed and trained a group of 10-20 sales associates, ensuring that they met or exceed sales targets
Managed an average of 15 employees, ensuring all policies and guidelines are followed
Managed company's operations including payroll, employee benefits administration and human resource functions
Managed client relationships and developed strategic plans to achieve client goals and expectations
Provide direction and oversight to the department's budget
Provide management with information on employee relations issues
Inspects and analyzes work to determine if changes are needed
Inspected and analyzed the quality of work being completed by the team and made adjustments to improve the efficiency of work
Inspected and analyzed credit files to ensure that the loan was in compliance with federal and company guidelines
Developed, managed and implemented a comprehensive hospitality management system for the company's largest hotel
Developed, maintained and implemented a comprehensive customer satisfaction survey for the company's largest client
Developed new processes and procedures for the department, which increased productivity and reduced turnover
Developed positive customer relations through excellent sales and guest services, while maintaining a high standard of customer satisfaction
Developed an extensive customer base, which included a high level of customer satisfaction
Developed marketing and advertising strategies to promote the bank
Developed a strong working relationships with the staff to achieve optimum guest satisfaction, and ensured that all guests are provided with a positive and pleasant shopping experience
Developed new business relationships with existing customers, and increased customer satisfaction by 30%.
Developed strategic plans to increase revenue and customer service levels;
Developed business plans to meet the company goals, while providing excellent customer care
Developed an innovative and successful Marketing plan for the business to increase sales and profitability
Developed the restaurant to a successful level of customer
Developed strategic plan to achieve business objectives, and developed a strong team of sales associates
Developed strategic business relationships with mortgage lenders and commercial lending agencies
Developed highly effective and detailed reports
Developed new business and maintained current accounts for the largest manufacturer of medical devices in the world
Developed the menu and managed all aspects of the kitchen
Developed an effective and profitable accounting system that resulted in a 20 percent increase of sales
Developed & implemented new sales and marketing programs
Developed relationships with key suppliers and distributors to increase profitability
Developed all marketing plans for the company
Scheduled reservations for all guests and maintained a high standard of customer service during peak times
Scheduled the daily work of all employees and maintained a safe work environment by following policies and procedures
Scheduled weekly meetings with clients to discuss sales and promotions
Perform audits of financial reports to identify and reconcile any variance
Manage client accounts and maintain a professional working environment; Manage and coordinate all client appointments; Maintained a clean and safe environment for clients; Assisted in the development
Supervised all aspects of the sales process
Coordinated with the sales team to determine customer's wants and needs
Coordinated work schedules and delegated tasks to ensure timely delivery of services
Coordinated weekly meetings with the sales team to ensure customer satisfaction and productivity
Conducting presentations to clients on the benefits of a new mortgage loan
Created a system to track and report on the status of all projects and events
Created the first ever employee handbooks and trained new hires
Created work schedule for all new hires and maintained a high level of employee morale
Created and implemented a comprehensive, action-focused performance improvement plan
Created weekly schedule for employees to meet and maintain a clean, safe work environment
Created annual budgets and schedules for the company's Vacancy Department
Created new policies and guidelines for the department
Prepared reports and documents for the management of all financial matters
Prepared annual budgets and forecasts
Prepared all financial statements, budget and forecast
Prepared a variety of reports and documents for the Executive Vice President of Marketing
Prepared proposals for clients to secure loans
Prepared daily reports and spread sheet for sales team to analyze
Prepared the food for customers in a fast pace, clean environment
Prepared weekly sales report and maintained inventory of supplies, equipment
Prepared daily reports for the President and CEO, including sales volume
Prepared sales and profit statements for the entire company and maintained a balanced cash register
Helped to create a team that is highly organized and results oriented
Helped to recruit and train a new staff of 20+ employees
Helped with the development of a strategic business model for the company
Helped in the creation of a budget for all the employees
Helped the restaurant to become a more organized and well maintained restaurant
Helped in the planning and execution of all aspects for the hotel's new and remodel
Helped implement and maintain a new employee training manual, and trained all employees on company policies and procedure
Helped establish a more efficient and cost-conscious process for the company's inventory
Helped to implement and execute the new company policy
Helped to create a more organized and effective department by implementing a new process for the department
Helped customers with any issues that may arise during a tour
Helped in the creation of a successful, high quality organization
Helped in the planning and development of new store
Helped create and execute a sales strategy for the entire division
Helped achieve sales targets by identifying and developing key sales people
Helped set up and maintain a successful sales floor for the company
Helped implement and oversee the new Hotel Operations
Helped to develop and execute a new business model for the store, which increased revenue by 20%.
Helped customers with questions about the products and helped customers with their account
Helped to maintain a high standard of service for the guests and staff
Helped the store reach and maintain sales targets, while maintaining a high level of service
Helped create and manage the annual budget for a large, fast paced retail location
Helped create and manage a successful, profitable business with the goal of increasing revenue and profits
Helped plan and implement the annual marketing campaign for a new business unit
Helped build a successful, high-performing team of hotel management and administrative personnel
Helped coordinate and implement the annual corporate marketing campaign, including all aspects of the campaign
Helped train new hires; handled all aspects of the hotel operations; managed staff and guest satisfaction
Helped plan and implement a successful marketing strategy for the company's first-in, second and third party advertising agency
Demonstrated success in managing a diverse group of people
Demonstrated the use of a consultive selling style to achieve sales goals and objectives
Demonstrated expertise in the development of brand and marketing plans
Demonstrated the highest levels of customer satisfaction and service, including the ability to handle a variety of situations and resolve customer complaints
Demonstrated expertise in developing and executing strategic sales programs
Demonstrated proficiency in the use of a cash drawer and the ability to balance cash drawers
Demonstrated integrity and professionalism while serving as the primary liaison between guests, employees and managers
Demonstrated extensive experience in the development of strategic plans and strategies for the organization
Demonstrated leadership and team-oriented approach to business
Demonstrated the use of a consult-driven marketing strategy to drive sales and increase customer satisfaction
Demonstrated the use of cash, credit and automatic check cashing
Demonstrated a high standard of customer care and satisfaction through the development of a strong knowledge base and effective sales approach
Demonstrated knowledge of all hotel policies and service levels to guest
Demonstrated expertise in the development of a team, while ensuring the highest quality of customer service
Demonstrated effective sales and marketing skills, while demonstrating a positive attitude and willingness to assist customers
Demonstrated excellence in sales management
Demonstrated effective leadership, team-work and customer satisfaction in a fast pace environment
Demonstrated proficiency in the ability to manage a high level of customer service
Demonstrated ability to manage a diverse team of employees and provide excellent service to all guests
Demonstrated history of successful leadership and management
Demonstrated excellent customer relations, and maintained a positive working relationship with the customer
Demonstrated exceptional customer relations, developed and maintained a high level of client satisfaction and loyalty
Demonstrated track record of improving productivity, cost reduction initiatives and streamline processes
Trained staff on loan products and procedures, including underwriter review
Trained to sell and service the entire company
Trained to handle multiple tasks and manage a high-pressure environment
Trained over 20 employees, managed budgets and oversaw all operations
Trained for the role of Assistant Store Director, and worked with the Assistant Store Director to develop and execute the Store's marketing strategy
Trained & managed a team of 10 sales professionals in the areas of product development and sales
Trained and managed a group of 15+ sales professionals to achieve and surpass company objectives
Trained in the proper procedures of cleaning and sanitation
Trained over 200 sales professionals in the use of marketing plans and strategies for the sales force
Trained all employees on the new sales system
Trained to handle guest reservations for the entire Hotel and Resorts
Trained employees on the company website and in person to provide excellent customer satisfaction
Trained management staff on all facets of the business, and provided guidance to management on all aspects of the operation
Trained incoming staff on company policy and procedure; maintained a positive working relationships with staff and customers
Trained and mentoring employees on the use of Microsoft Office products and services
Trained in interviewing and training of new hires, as well
Trained employees on the use of equipment and cleaning standards
Trained team members on policies and procedures, as they pertain to the store
Completed all required paperwork for the new store
Completed a series of training courses to stay up and on top of new products, services and promotions
Completed the daily operations of a full-time employee, including scheduling and training of employees, payroll processing
Completed daily and monthly financial reporting for the department, and maintained all accounting records
Completed training for all new hires
Completed all daily tasks and responsibilities in a fast pace work environment
Completed sales and customer transactions
Completed work orders and provided feedback to staff regarding quality and productivity
Completed a series of hands on training courses to improve customer satisfaction and sales
Designed new processes and procedures to stream line the work of a team
Designed strategic plan to increase revenue and profit margins by developing a strong team of associates and managers
Designed sales and service programs to meet the customer needs and goals
Designed and implemented a strategic business plan to increase profitability and customer service
Designed an innovative, strategic plan to drive brand loyalty and sales
Served as the liaison between management and employees, ensuring all policies were being followed
Served guests with a smile and provided fast service to ensure their needs are met
Served as the company liaison between customers and management to provide information on product and pricing
Served on the team to implement a process for the development of new and existing products
Served multiple clients with a wide variety of projects and budgets
Served as the main contact for all aspects of the hotel management team
Served customer needs and provided information on product offerings, services and policies
Developed and managed a new cost accounting program for the company
Prepare written responses to customer requests for service
Organized & implemented the first employee training manual for all managers
Organized the company calendar for meetings, appointments and lunchendums
Organized a team of 15 employees to deliver a brand-driven service strategy
Organized daily schedules for the sales team, and maintained a clean work environment
Organized employee schedules and prepared payroll
Organized company's financial records and reports to ensure that accounting records were up -to- date and in proper working order
Encouraged clients to buy and refinances
Encouraged customers to buy andor order products, while providing excellent customer services
Encouraged clients to buy and sale a wide range of home improvement products and services
Encouraged employee to be proactive in the workplace and to follow all safety policies
Encouraged, developed and executed a successful marketing strategy to drive sales and increase customer base
Encouraged to develop and implement a positive, collaborative team culture
Encouraged the development of a team to provide the best possible customer experience
Encouraged and motivated staff to exceed expectations, while ensuring the highest level of customer care
Encouraged the use of a new, cost efficient process for the procurement of all supplies and equipment
Encouraged clients to take a proactive role in achieving personal goals
Encouraged employees to achieve company standards by coaching them on the importance of proper food safety and sanitation
Encouraged clients to buy and use the products they are buying
Encouraged clients to make a financial investment by recommending and offering options to help them meet their financial needs
Encouraged effective communication between management and staff, resulting in a positive work relationship
Encouraged new business and developed relationships with key accounts to grow business
Encouraged sales and service to increase revenue
Encouraged employee participation in the organization
Encouraged and motivated employees to increase sales by providing superior customer experience and service
Encouraged the use of new equipment and procedures to increase efficiency, reduce costs and improve quality
Encouraged employees to be more efficient and effective in order to meet the needs of their customers
Encouraged new employees to work in the restaurant and helped them to learn how the food was made
Encouraged growth of the organization by developing and executing a strategic marketing strategy
Encouraged all staff to meet and exceed guest satisfaction
Encouraged good behaviors by making customers feel valued and acknowledged
Encouraged new employees to be a part of the company
Encouraged employees to meet and exceeded sales quotas, while maintaining a positive attitude
Encouraged teamwork and collaboration among employees
Encouraged a positive customer relationship by providing exceptional service and product information to customers
Encouraged repeat business by using effective sales tactics and product knowledge to increase sales
Recognized for ability to lead and train a diverse group of employees
Recognized in the community for my dedication to customer satisfaction and service
Recognized with the Employee of Year award for outstanding work performance
Recognized the need for a more effective and timely process to improve the customer experience
Recognized accomplishments in the areas of sales and marketing
Recognized for outstanding performance and leadership
Recognized sales and service excellence through performance reviews
Recognized several time for outstanding customer satisfaction and service, as well
Recognized strengths in sales management; proven trackrecord of success in developing and implementing strategies to increase revenue, sales volume and profitability
Recognized in the industry for excellent work ethics and leadership qualities
Recognized leader in the field of customer satisfaction, and drive sales through exceptional customer interaction
Recognized numerous occasions for exceeding performance expectations, consistently achieving a high level of customer retention
Recognized outstanding customer satisfaction and provided a high standard of excellence in customer satisfaction
Recognized the need for a more effective and cost efficient sales approach
Recognized when a product or process was out of spec and made recommendations to the management team
Recognized for consistently achieving top performance in the district and consistently achieving sales goals
Recognized by management for outstanding customer service and consistently exceeded sales quotas by 20 percent
Recognized and rewarded for excellent customer service
Recognized in the community for my ability to provide outstanding customer care and service
Recognized with the highest level of customer satisfaction and service
Recognized outstanding customer relations and provided feedback to the store manager on a regular
Recognized numerous times for being a team-oriented leader
Recognized on numerous times for excellent customer relations and service
Recognized leadership skills and the capacity to work independently, as a leader and coach
Recognized on numerous sales and customer service reports for excellent performance and exceptional customer relations
Taught employees the proper way to do things, and made sure they understood the company's policies and guidelines
Handled all food and beverage operations for the FOHC, including ordering and inventory management
Handled daily operations of the hotel including guest check in and out, reservations for guests
Handled a variety of transactions and resolved problems quickly
Handled reservations and coordinated with other hotel staff for guest satisfaction
Handled daily operations of the office, which consisted in scheduling appointments and maintaining a high level of customer satisfaction
Handled multiple projects, and maintained a positive attitude with customers and co-worker
Handled incoming calls from potential clients, and assisted with the preparation of new and renewal applications
Participated in the development of a comprehensive marketing strategy for the hotel
Participated with the management team in developing and executing the store's marketing plans, merchandising and advertising strategies
Participated in the development of a comprehensive plan to address the needs of all customers
Participated in the development of a comprehensive plan for the hotel's overall financial and operational performance
Participated actively in the development of a team to ensure the highest level of guest service
Participated for the implementation of a cost saving initiative to improve the efficiency of all aspects
Participated weekly in the planning and implementation of a new Marketing Plan
Participated within the company's strategic plan to develop and implement a new business model
Participated with the management and sales team in developing a plan to improve the performance of each individual
Participated actively in the implementation of new policies and practices to improve customer experience
Participated by leading a group of 15 employees in the creation and implementation of a strategic plan to improve the efficiency of a large retail operation
Participated daily in the development of a security program for the facility
Participated by the Executive Team in developing and maintaining a positive working relationship with the customer
Participated on the sales and service team to provide customer satisfaction and sales
Participated with the team to ensure that all aspects of the business were in line with company standards
Participated in the design and implementation of a comprehensive hotel marketing program
Participated in the training of new security personnel, and ensured compliance with the policies, rules and procedures of all security related functions
Participated directly in the management of a $2M annual operating expense budget
Monitored progress of employees, and made necessary changes to ensure that goals and objectives are met
Monitored all sales and marketing initiatives to maximize profits, developed and implemented marketing strategies to increase sales and generate new customers
Monitored production and quality of products to guarantee on-going customer satisfaction and adherence to company standards
Monitored daily operations of the security team, ensuring all personnel were properly assigned to the proper area
Monitored access to the building and ensured that all personnel entering the building complied with all security policies and regulations
Monitored teams to identify and address issues, concerns or problems
Monitored progress and implemented action plan to achieve desired goals and objectives
Monitored employee attendance and performance
Monitored product and sales performance to identify areas of improvement and implement strategies to improve product quality and customer service
Monitored and managed the overall performance of a $3M+ store with an emphasis on customer satisfaction and employee morale
Monitored inventory levels to maximize efficiency and productivity, maintained a clean work space and provided excellent customer services
Monitored inventory and maintained a positive work ethic, including the ability to multitask
Monitored daily activities of the department and provided feedback to management
Monitored sales, marketing strategies to maximize profits
Monitored, analyzed performance and implemented action plan for the company
Monitored staff, trained new associates and managed daily cash deposits
Monitored attendance and training of employees; conducted weekly staff reviews and performance improvement plans for all employees
Monitored performance of staff to achieve high standards and service excellence
Monitored staff productivity and provided constructive criticism to ensure achievement of production goals, and implemented corrective actions
Monitored all new hire training and conducted interviews with potential employees to ensure compliance
Monitored the performance of all employees, and ensured the highest standards of customer care and service
Monitored budgets, prepared and submitted payroll for over 300 employees
Monitored sales, customer relations and inventory control to achieve company objectives and goals
Monitored store operations to assure that customer satisfaction is maximized and maintained
Monitored guests' rooms to make sure that all their needs are being met
Monitored guests' preferences to ensure satisfaction with dining
Monitored employees, trained and developed new hires
Monitored budget, prepared and submitted monthly financial statements for the company
Monitor and track customer preferences to identify potential new business

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General Manager Resume Examples

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GM Resume Samples

1. Candidate seeking general manager position

Accomplished and result-oriented managing director with over ten years in running the day to day business operations in a diverse range of corporate environments. Eager to bring my excellent business management skills and extensive expertise to Acme Limited to facilitate the accomplishment of overall organizational goals.

Facilitated and negotiated with critical business partners and vendors to obtain profitable deals for the company while retaining a mutually beneficial business relationship
Analyzed and made forecasts from sales statistics to ensure the laying of better business strategies
Took part in Human Resource function by recruiting, orienting, and mentoring junior and heads of respective departments
Ensured the business remained profitable through the implementation of cost control measures, hiring of top talents in the field, and efficient inventory management.

2. Candidate seeking General manager position

Diligent and result driven general manager with five years’ experience in running a busy medium-sized FCMG company. Over three years of experience supervising a team of twenty staff members in the customer service and marketing function in a busy food industry where our collective effort saw the profits rise by 47% post-tax.

Trained and mentored shift operators daily to ensure morale and adherence to company policies on quality assurance
Oversaw the handling of all employees matter regarding overtime and saw to it that they got their due benefits on time
Devised a new duty roster scheduling technique that reduced confusion and lowered labour costs by 3.4%.
Collaborated with the operations and productions supervisors to manage the variable operating costs, leading to an overall reduction of 11%

General manager Resume Vocabulary & Writing Tips

Use the following list of resume action verbs and buzzwords to add greater impact to your general manager resume and capture the recruiters’ attention:

Words to Use

Team player
Quality assurance
Business partnerships
Profitability
Personnel management
Staff appraisal
Organizational goals
Junior staff
Heads of department

Action Verbs

Orchestrate

General manager Resume Tips and Ideas

General managers are also referred to as managing directors or chief operating officers (COO) , and they are responsible for overseeing the day-to-day running of a business. This top-tier corporate position has a myriad of responsibilities which include:

Developing strategic plans and allocation of annual budgets
Making critical business decisions
Taking part in meetings such as AGMs
Ensuring business development and excellent customer service
Dealing with external shareholders and networks that are critical to the business’ profitability
Regulating operational costs

You will need to have a degree or diploma in a business-related field and be proficient with computers. You also need to have the right set of soft skills such as excellent leadership abilities and charisma, quick analytical thinking and ability to identify and solve problems . A positive attitude and confidence are also qualities demanded as you will make plenty of tough, critical decisions that will affect the company’s performance.

However, the job is just as lucrative as it is challenging, and most people are often seeking to be the general manager of a fast-paced, dynamic corporate environment.

To get yourself that dream executive office in a blue chip company, your first step will have to be to write a general manager’s resume befitting your distinguished career and ambition.

You can use our online resume generator to create an impressive general manager resume in a matter of minutes or read up on some resume writing tips to guide you in crafting a resume that will get you that coveted interview.

Reverse chronological.
You can use online resume templates to avail more information on the chronological resume format
Neat resume design
Margins and white space
Resume fonts types and size
Subheadings and bullets
Resume header
Contact information
Resume professional summary
Work history
Additional skills and certifications
Professional affiliations
Education background
Volunteer work
Hobbies and interests

Resume Length

A general manager’s resume is best written using the reverse chronological resume format . This resume format is trusted b HR experts for the ease it has in navigation, not to mention the emphasis it places on your glowing work history section . Your hiring panel will want to track your career progress and the challenges you have overcome to ascertain your readiness for the job. Many hiring firms also use Applicant Tracking software, and the chronological resume format is friendly with these applications.

An intricate resume design is vital when applying for a general manager’s job. The hiring panel will receive an image of how organized, keen, and tidy you are as a manager from their first glance at your resume layout, so you need to pay extra attention to that. You can use our resume templates to quickly design a professional-looking and yet appealing resume.

White space is a hallmark sign of a perfectly designed resume as it makes the resume look neat and does not overwhelm the reader. Having a one-inch margin around your resume will give your resume enough white space. You can use some dark colours such as navy blue or maroon to make your resume stand out from those of the other applicants’.

While writing up your details, consider using formal fonts like Cambria, Arial or Calibri in pt 11-13. Also, use subheadings and bulleted points rather than paragraphs for each section.

When you finish writing your resume, save it in PDF format, unless otherwise stipulated. PDF formats read well across all devices , and your resume layout will be conserved.

While applying for a general manager’s job, it is not advisable to add your photo, unless it is a requirement on the application requirements.

Sections of a General manager Resume

Use the following sections to guide you in adding relevant information to your general manager resume:

The ideal resume length recommended for a general manager resume is one page, with a maximum of two for general managers who have had extensive experience and participated in research activities. Using one page ensures that you only put relevant information on your resume. Consider using columns to make maximum use of the A4 size page.

General manager Resume Section Headings

Work experience.

Your work experience section is your key strength in your job application, and therefore, you must pay additional attention to this section. Many excellent managers have missed out on their dream job opportunities because they simply added their work experience with little regard for what the hiring firm needed.

If you have plenty of experience, it is critical that you sift through your illustrious portfolio for the experience that best fits the job description on the vacancy announcement.

To list your previous posts, start by listing the company name, job title such as shift manager, and the period of tenure, then proceed to give a detailed account of your responsibilities in each job. Adding some impressive career highlights and backing them with some real statistics is also a sure way of getting your recruiters’ positive attention.

As a general manager, the emphasis is placed on the work experience , which may make you forget the education section . However, this section is just as essential as the others, as it shows the authenticity of your business management skills and qualifications.

Your hiring manager wants to see where you got your extensive knowledge, so include your education in your resume. Write your degree title, college name and location, then years of study. If you have a master’s degree or over 5 years experience, you can leave out your high school diploma, but if this is your first shot at a management position, you can include all relevant coursework.

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Related Professions

Retail Manager Learn about often-overlooked strategies and certifications to make your Retail Manager resume stand out. Boost your career with our AI-powered resume builder. Updated on April 22, 2024 Retail Manager

General manager resume examples

General manager Resume examples

9 General manager resume examples found

All examples are written by certified resume experts, and free for personal use. Copy any of the General manager resume examples to your own resume, or use one of our free downloadable Word templates. We recommend using these General manager resume examples as inspiration only, while creating your own resume.

Learn more about: how to write a perfect resume

Ensure a safe working environment for all employees, executing company processes and procedures successfully. Meet or exceed annual performance goals and solve problems.

Reduced workplace accidents by 75% by providing updated and more frequent safety training, and provided updated learning documentation to the corporate level.
Mentored and managed employee development plans, increasing job efficiency by 50%.
Managed and reduced absenteeism, on-the-job issues, and training for all employees.
Interviewed and hired 15 employees in a period of six months.

General manager

Coordinate the work of employees to deliver the highest standards and productivity possible, consistently maintaining customer satisfaction, and ensuring a clean and safe work environment. Deliver timely operational reports and collaborate with employees to identify areas that need improvement.

Demonstrated strong interpersonal skills by reducing workplace conflict by 75% in the first year.
Reduced waste by 20% by implementing new procedures and policies, and effectively presented these ideas at the corporate level, which have since become permanent company policy.
Mentored and supervised employees as needed, providing evaluations and counseling as needed.
Fostered a healthy company culture, reducing turnover by 25%.
Build brand awareness in the community by engaging with top-spending customers and organizing large events.

Monitor procedures and standards to efficiently produce and maintain high quality products and services. Supervise, train, and coach all production associates, interview new candidates, and extend job offers.

Achieved customer satisfaction scores over 95% while maintaining company target objectives for cost, quality, and safety.
Maintained records of all phases of production, including safety and labor-related issues.
Responsible for day-to-day manufacturing operations, including managing schedules and dealing with absenteeism.
Evaluated employee performance and developed employee improvement plans, increasing employee efficiency by 15%.

Managed the day-to-day operations, conceptualizing and executing impactful strategies for business growth and performance improvement. Developed KPIs for key functions and directly supervised departmental heads and managers.

Fostered a 40% business growth through strategic decision-making on key investments and the establishment of targeted goals and objectives.
Amplified customer satisfaction by 30% through the continuous improvement in customer service and offerings.
Optimized staff output by onboarding high-performing talent and establishing individualized and team training and mentorship programs.

Responsible for all aspects of operations, including raw materials receiving, assembly, and shipping. Manage schedules, employees, and workflow improvements. Supervise and train new employees with a focus on workplace safety and productivity.

Interviewed, hired, and trained 50 new employees in one year.
Exceeded productivity quotas by 20% for the year by identifying new workflow processes and utilizing new training materials.
Evaluated and tested newly manufactured products for quality assurance.
Managed inventory storage and shipping, working closely with operations managers to reduce delivery costs by 30%.
Championed positive company culture, improving employee morale by 15% and reducing employee turnover by 40%.

Directed key turnaround initiatives in employee performance, customer service, operations, as well as profitability and cost containment. Established robust frameworks for staff training and development and continuous process improvement.

Drove a benchmark sales turnaround that saw an improvement from $20 million in sales against a target of $35 million to $50 million within a year.
Reworked the go-to-market strategy, growing the market share from 30% to over 55% within three years, which was previously considered a mirage.
Grew the strategic management team from 4 to 9, facilitating the development of game-changing strategies that slashed costs and improved profitability by 30% and 42%, respectively.

Oversaw warehouse operations and staff performance at high-volume, mid-sized logistics companies. Advised clients on process improvements utilizing updated budgeting and cost-saving data. Managed shipments deliveries and resolved issues related to faulty merchandise and damaged returns.

Directed the daily workflow of plant operations crews, ensuring a safe work environment for all team members and collaborating with the engineering staff to resolve production issues.
Maintained closed communication with the shipping clerk and logistics team to confirm on-time delivery of all shipments. Verified that each shift was fully staffed and that all machine lines were in operation to ensure high product quality for each custom order.
Interviewed seasonal employees for temporary hire and supervised over 50 direct reports, focusing on claim processing, customer service, and OHSA compliance within the warehouse.
Reduced overtime by 15% and accelerated returns processing time by 42% by introducing new training initiatives to improve the productivity of the customer service desk as well as refreshing staff schedules based on service needs.
Trained 35 associates on customer service best practices and how to take the lead in teamwork, efficiency, and accuracy.

Manage daily operations and a team of employees at a retail location. Ensure compliance with company safety and quality standards, and maintain target objectives for sales and community engagement.

Managed all aspects of day-to-day operations including budget creation, service initiatives, employee metrics, and payroll.
Monitored and developed team member performance, provided supervision when needed, and reduced turnover by 15%.
Interviewed and recruited 10 additional team members over 1 year.
Identified operational performance, productivity, and efficiency gaps and increased employee efficiency by 30% over 1 year.

Coordinated employee operations, trained new staff, and fostered an environment where employees were motivated to deliver top performance. Managed auditing procedures, drafted internal control recommendation letters to clients, and consulted with partners on process improvements in the areas of divisional profitability, management exception reporting, and break-even analysis.

Increased sales to more than $3 million by investigating alternative product distribution methods and strengthening working relationships with clients and business partners.
Performed ongoing training of 21 part-time IT Support Technicians and 15 front-line team members, coaching staff on customer loyalty and how to leave a positive impression on clients.
Assisted with the preparation of worker compensation audits, annual budgets, costs, and reviewed management representation letters before final accountants' and auditors' reports.
Trained and supervised 18 new hires, evaluating their performance, and coaching them on accident prevention, departmental procedures, and customer assistance.
Drafted accurate monthly reports for the upper management personnel, providing detailed information on statistical performance and plans for future improvements.
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Resume template

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General Manager resume examples for 2024

A general manager must have a wide range of skills, from supervising payroll and enforcing company policies to ensuring food safety. They also need strong communication and customer service skills, as they interact with customers or guests frequently. In addition, having specific, measurable skills like certification for specific activities like bartending or Serve Safe can stand out on a general manager's resume. Past work experience reflecting career aspirations and goals is also essential. According to Dr. Jean Hertzman Ph.D., CCE, CSW, CSS , Director, School of Hotel, Restaurant, and Tourism Management at New Mexico State University, "Get as much experience while you are in your studies as possible, including part-time jobs, internships, and leadership positions in student clubs and activities."

General Manager resume example

How to format your general manager resume:.

Match the job title on your resume to the role you're applying for and list your work experience in terms of achievements, not responsibilities. General managers should highlight their impact on business growth and team development, e.g., 'Increased gross profitability of a high-volume restaurant by X% while expanding four new restaurants' or 'Developed and implemented strategic initiatives that improved service quality and cost controls throughout all departments, leading to a Y% growth in revenue'.
Recruiters and hiring managers recommend fitting your resume on one page. As a general manager, focus on presenting a concise and impactful summary of your career highlights, including your contributions to the company's financial and operational success, leadership style, and team development strategies. Use bullet points and action verbs to make your resume easy to read and understand, and avoid wordiness or repetitive phrases that can detract from your achievements.

Choose from 10+ customizable general manager resume templates

Choose from a variety of easy-to-use general manager resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your general manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Entry level general manager resume example

General manager resume format and sections, 1. add contact information to your general manager resume.

General Manager Resume Contact Information Example # 1

Dhruv Johnson

[email protected] | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

2. Add relevant education to your general manager resume

Your resume's education section should include:

The name of your school
The date you graduated ( Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About General Manager Education

General Manager Resume Relevant Education Example # 1

High School Diploma 2003 - 2005

General Manager Resume Relevant Education Example # 2

Bachelor's Degree In Business 2000 - 2003

Strayer University Washington, DC

3. Next, create a general manager skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills ; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an general manager resume

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Cost control is a process in which actual costs are recorded and incorporated into a format that allows comparison with project budgets to regulate and control operating costs within an organization. The goal of cost control is to manage project delivery within the approved budget and reduce expenses to increase profits.

Top Skills for a General Manager

Customer Service , 20.3%
Cleanliness , 18.1%
Food Safety , 7.1%
Guest Service , 4.4%
Other Skills , 50.1%

4. List your general manager experience

The most important part of any resume for a general manager is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of general managers" and "Managed a team of 6 general managers over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Maintained continuous communication with regional manager and buyer regarding merchandise and sales updates to ensure accurate product information.
Worked as a team player to ensure each customer receives the best service possible.
Promoted three team members to management positions within 16-months.
Prepared weekly, monthly, and ad hoc reports, which allowed the company to monitor and track sale results.
Conducted inventory audits throughout the store for merchandise and to ensure proper count.
Served as production manager, responsible for inventory control, communication with warehouse and stocking of materials to route drivers.
Headquartered in Cincinnati, Cintas Corporation provides highly specialized services to businesses of all types primarily throughout North America.
Served as the public information officer and the on-air/on-camera representative for both Simon malls
Exchanged current customer inventory for new replacement products, as well as ensuring customer satisfaction with products and services provided.
Prepared proposals and testimonials showing the benefit of Cintas's Uniform Sales Program.
Collaborated with communications team to create printed and electronic invitations, programs, and other collateral.
Maintained daily communication with parents.
Prioritized and handled multiple tasks and prompt, accurate communication to the University community in general.
Maintained an accessible line of communication to both client and vendors whenever necessary.
Promoted all events through Facebook, flyers, email, and MHC newspaper.
Increased customer awareness of product lines through education, special events and presentations.
Increased business development through tradeshows and events to market the brand and increase sales growth.
Used analytical reporting tools, such as Google Analytics, to gauge campaign success.
Organized the Facebook, Twitter and Instagram for all local Mobile-Link Cricket stores.
Managed social media sites, including Twitter, Facebook and Constant Contacts.

5. Highlight general manager certifications on your resume

Specific general manager certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your general manager resume:

Food Safety Manager Certification
Certified Food Manager (CFM)
Certified Sales Professional (CSP)
Certified Management Accountant (CMA)
ServSafe Food Protection Manager Certification
Certified Manager Certification (CM)
Certified Professional - Human Resource (IPMA-CP)
OSHA Safety Certificate
Automotive Sales Professional
Sales Management

6. Finally, add an general manager resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your general manager resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common general manager resume skills

Customer Service
Cleanliness
Food Safety
Guest Service
Inventory Control
Customer Satisfaction
Inventory Management
Guest Satisfaction
Customer Relations
Cash Control
Cost Control
Store Operations
Cash Handling
Restaurant Operations
Product Quality
Food Quality
Financial Statements
Human Resources
Punctuality
Financial Performance
Bank Deposits
Labor Costs
Loss Prevention
Performance Reviews
Business Plan
Sales Growth
Direct Reports
Food Preparation
Customer Complaints
Exceptional Guest
Financial Reports
Excellent Guest
Retail Store
Business Development
Customer Issues
Business Operations
Gross Profit
Loss Statements
Performance Evaluations
Sales Volume
Perform Routine Maintenance
Quality Guest
Staff Development

Entry level general manager resume templates

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How do i write a cv for a general manager position, what should a general manager put on a resume, search for general manager jobs.

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Resume Examples

50+ Manager Resume Examples - Here's What Works In 2024

If you're applying for a manager-level role, you need a strong resume that highlights your managerial and leadership experience. in this guide, we'll show you over 50 strong templates that you can refer to for inspiration when writing your own manager resume..

Chief Operating Officer resume template example with clear metrics that emphasize transferable skills

Choose a category to browse Manager resumes

We've put together a number of free Manager resume templates that you can use. Choose a category depending on your field, or just scroll down to see all templates.

C-Level and Executive Resumes

No company can run smoothly without top C-level executives. If you’re applying for one of these demanding roles, you’ll need a resume that speaks for itself — and we can help. In this guide, you’ll find resume examples for any C-suite role as well as key industry-specific tips and insights.

Chief Marketing Officer (CMO) - 1

Chief Marketing Officer resume template example tailored to a C-level marketing position with strong action verbs

Chief Marketing Officer (CMO) - 2

Chief Marketing Officer resume template example focused on marketing and emphasizing internal promotions

Chief Information Officer (CIO) - 1

Chief Information Officer resume template example using bullet points to demonstrate soft skills and provide additional context for accomplishments

Chief Information Officer (CIO) - 2

Chief Information Officer resume template example using metrics to illustrate recent achievements

Chief Financial Officer (CFO) - 1

Chief Financial Officer resume template example focused on finance experience and showing career growth through promotions

Chief Financial Officer (CFO) - 2

Chief Financial Officer resume template example with strong action verbs and targeted list of skills

E-Commerce Chief Financial Officer

Chief Marketing Officer (CMO)

Chief Financial Officer (CFO)

CFO resume with emphasis on financial skills and technology expertise

Chief Information Officer (CIO)

CIO resume with strategic planning and cybersecurity expertise

Program Manager Resumes

They say that first impressions are forever. When applying for a new job, your resume is going to be a potential employer’s first impression of you, and you want to make it count. Here are five excellent templates of resume samples for a program manager that will catch a recruiter’s eye in 2023.

Marketing Program Manager

Entry-Level Program Manager

Senior Program Manager

Technical Program Manager

Operations Program Manager

IT Program Manager

Microsoft Program Manager

Program Director

Project Manager Resumes

Your resume can make or break your search for a project manager position. We’ve got five resume templates here with the key qualities that project manager recruiters are looking for in 2023 (Google Docs and PDFs attached).

Entry Level Project Manager

Senior Project Manager

Technical Project Manager

Marketing Project Manager

Construction Project Manager

Agile Project Manager

Engineering Project Manager

Assistant Project Manager

An assistant project management resume sample that highlights the applicant's leadership/managerial ability and success

Healthcare Project Manager

A healthcare project management resume sample that highlights the applicant's healthcare knowledge and experience.

Junior Project Manager

IT Project Manager

Project Management Office (PMO) Director

A project management officer director resume sample that highlights the applicant’s value addition to the bottom line and experience.

Process Manager

Process Operator

Software Project Manager

Product Manager Resumes

For product managers, having a well-organized, easily-readable resume that emphasizes your product assessment and leadership abilities is key. We’ll review five examples of product manager resumes below, and provide tips on what should be included (and how).

Senior Product Manager

Experienced product managers should demonstrate their ability to function in leadership roles, a tactic that is particularly effective when resting them atop a foundation of relevant skills.

Entry Level Product Manager

Technical Product Manager

Product Marketing Manager

Associate Product Manager

Agile Product Manager

Software Product Manager

Digital Product Manager

IT Product Manager

Data Product Manager

Operations Manager Resumes

Operations manager positions can be highly competitive. We’ve crafted six resume templates to help you snag one of these coveted jobs in 2023 (Google Docs and PDFs attached).

Business Operations Manager

Technical Operations Manager

Sales Operations Manager

Marketing Operations Manager

Operations Associate (Entry Level Operations Manager)

Entry-level operations associate resume with educational history and internship experience

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Senior Operations Manager

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Social Media Manager Resumes

Want to be a social media manager in 2023? Your resume is a key part of your application. Below, we’ve got five resume templates that will help you land your dream social media manager role, along with other knowledge you’ll need to gain an extra edge against the competition (Google Docs and PDFs attached).

Senior Social Media Manager

Social media manager resume example for a senior and more experienced role

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Social media manager resume example with a focus on marketing and marketing campaigns

Entry Level Social Media Manager

Entry level social media resume that focuses on education and internships

Social Media Strategist

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Your resume is your first (and often only) impression to a potential employer. You’ll want to make it count by tailoring your resume to the job with action verbs and relevant skills. Here are four excellent templates that will help your resume land you an interview for a creative director role in 2023.

Associate Creative Director

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Product Owner Resumes

Project management systems like Agile aren’t new, but recent years have only seen them grow in popularity. There’s a steady stream of demand for product owners, which makes it the perfect time to update your resume. In this guide, we’ll provide product owner resume templates for you to use, as well as a few tips to get you started.

Senior Product Owner

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IT Manager Resumes

Want to be an information technology manager in 2023? Your resume is a key part of your application. Below, we’ve compiled three resume templates that will help you land your dream IT Manager role, along with other knowledge you’ll need to gain that extra edge against the competition. (Google Docs and PDFs attached).

IT Infrastructure Manager

IT Security Manager

Senior IT Manager

IT Asset Manager

Office Manager Resumes

Office managers keep businesses running through their prowess with organization, communication, and attention to detail, making them a vital part of operations everywhere. To help you craft an eye-catching resume that will stand out to hiring managers recruiting for an office manager position, this guide will review four types of office manager resume templates. At the bottom, we’ll look at key skills and action verbs to incorporate in your resume.

Dental Office Manager

Medical Office Manager

Front Office Manager

Office Administrator

Business Office Manager

Assistant Office Manager

Construction Office Manager

Production Manager Resumes

Production managers work in a variety of fields to help businesses lower their costs and maximize their efforts. If you have the ability to think on your feet while seeing the big picture, being a production manager may be the ideal career for you. This production manager resume guide will discuss three templates by specialty and highlight key skills and action verbs to include to help your resume stand out.

Print Production Manager

Video Production Manager

Manufacturing Production Manager

Manufacutring production manager resume with a bachelor degree in science and past experience as a plant supervisor.

Film Production Manager

Production Executive

Project Coordinator Resumes

A project coordinator is an essential player on any project management team. Here are three sample resumes sure to impress hiring managers in 2023 (Google Docs and PDFs attached).

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Entry-Level Project Coordinator

Brand Manager Resumes

In today’s increasingly demanding world, it’s clear that every company needs brand managers on hand. A brand manager removes the disconnect between brand strategy and target audience. In simple terms, they “speak the customer’s language.” Here are some ways to perfect your resume for a brand manager’s important role.

Brand Activation Manager

Brand Marketing Manager

Assistant Brand Manager

Digital Brand Manager

Creative Brand Manager

Retail Brand Manager

Associate Brand Manager

Construction Manager Resumes

The construction space will become vibrant again with the world re-opening up after COVID-19. Subsequently, the demand for construction managers is expected to go up. Professionals in construction management boast a specialized set of skills and knowledge that make them excel in their jobs. So, if you're a new graduate or a professional seeking to progress your career in construction management, read on to learn how to tailor your resume to achieve that goal.

A Construction Project Manager resume template showing the applicant's expertise in project management.

Assistant Construction Manager

Chief of Staff Resumes

When your company gets to a certain size, you will need a chief of staff to keep your employees and internal operations moving smoothly. From the White House to commercial companies and educational institutions, the chief of staff position is held in high regard and is highly influential. This guide will help you craft a resume that will highlight your strengths and get you that chief of staff job.

Chief Administrative Officer

Chief Business Officer

Vice President of Operations Resumes

A vice president of operations is an executive role in which you will manage all business operations within a company. Your primary goal will be to help the company achieve its milestones and reduce costs along the way. If you have vast experience in a particular industry and have an eye on the executive suite, you might become the next vice president of operations. Learn how to create your own resume for this role with our guide.

VP, Sales Operations

Chief Digital Officer Resumes

Digitalization has taken over, and it’s more important than ever that companies migrate from analog operations to data-centric business models. This is precisely the role of a chief digital officer. They help organizations transition from traditional structures to the digital arena, by implementing systems that improve customer service, IT operations, or finances. If you have a passion for innovation and an experience with digitalization, learn how you can optimize your resume with our guide.

Chief Transformation Officer

Project Leader Resumes

A project leader (PL) plays an important role in an organization and is usually a project manager’s (PM) right hand. Even though both roles often overlap, there are key differences between them, and we’ll discuss them further below. If you are a professional with strong leadership skills and experience, this might be your opportunity to enhance your resume. Today, we’ll give you expert advice and three customizable templates to help you get started on your job hunt.

Project Lead

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Technology Director Resumes

A technology director often called a director of technology, is the leader of the information technology (IT) team. They coordinate operations to ensure the IT team works seamlessly with minimal downtime. That’s why the role of a director of technology is so important in any organization. If you want to make a good impression on your potential employer, you may want to read this guide. We’ll show you how to optimize your technology director resume.

Director of Technology

Senior Director of Technology

Director of Information Technology Resumes

The director of information technology is the leader of the IT team. They determine the technology needs of the organization and estimate the implementation costs. Since this is a managerial role, you will be in charge of team members, so you must delegate tasks and monitor their performance. If you have advanced computer science training and experience as an IT manager, this might be your career path. Today, you can learn how to craft your director of information resume with our guide.

Director of IT

IT Director

IT Program Director

Director of Operations Resumes

Directors of operations make sure that the daily activities of a company happen without a hitch and most efficiently and effectively. A strong director of operations will mean increased output, reduced costs, and increased efficiency for a company, so recruiters are very diligent when hiring professionals for this position. This guide will show you how to highlight the skills and qualifications in your resume that will impress recruiters and get you that job.

Director of Sales Operations

Operations Director

Director of Operations (Healthcare)

Director of Engineering Resumes

A director of engineering is responsible for managing the engineering department. They oversee the production cycle and implement strategies to improve scalability and operations. That’s why they will determine, prioritize, and assign tasks. Ideally, a director of engineering should have advanced training in engineering and extensive industry experience. If you are a director of engineering in the job hunt, check this guide. We’ll cover essential tips to take your director of engineering resume to the next level.

Engineering Director

Senior Director of Engineering

Data Engineering Director

Action Verbs For Manager Resumes

Spearheaded
Reorganized
Implemented

How to use these action verbs?

One of the most important skills when writing your managerial resume is leadership and teamwork. After all, you're going to be managing other people and recruiters and hiring managers want to see evidence of that in your previous work experiences. Every job is different and there are several kinds of managers depending on your industry. Always make sure you tailor your resume's action verbs to the job you're applying to, while avoid using the same action verb more than two times. Action verbs like "Led", "Directed" or "Supervised" are excellent examples of those you can use in your manager resume to highlight core skills.

Manager Resume Guide

C-Level and Executive Resume Templates
Program Manager Resume Templates
Project Manager Resume Templates
Product Manager Resume Templates
Operations Manager Resume Templates
Social Media Manager Resume Templates
Creative Director Resume Templates
Product Owner Resume Templates
IT Manager Resume Templates
Office Manager Resume Templates
Production Manager Resume Templates
Project Coordinator Resume Templates
Brand Manager Resume Templates
Construction Manager Resume Templates
Chief of Staff Resume Templates
Vice President of Operations Resume Templates
Chief Digital Officer Resume Templates
Project Leader Resume Templates
Technology Director Resume Templates
Director of Information Technology Resume Templates
Director of Operations Resume Templates
Director of Engineering Resume Templates
Manager Action Verbs
All Resume Examples

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Sample General Manager Resumes

So you're looking for your next job, and you want to fill a general manager’s role in a successful organization? Maybe you are wondering how that can be done?Usually, general managers have to be excellent at leading, business administration, project management, communication, strategic planning, on top of possessing a wide variety of other skills and abilities.

All resume examples in this guide

General Manager Resume Example

Eric M. Walling

Manager Jackson, MS [email protected] 662-617-2929

Professional Summary An ambitious and motivated manager with over 5 years of experience driving sales and profitability through innovative strategies. I possess a successful track record in operations, customer service, revenue growth, and vendor sourcing. Continually driven to drive profitability, control costs, and improve processes. Team leader adept at training colleagues to increase profit in a highly competitive sector.

Work ExperienceStore Manager Office Warehouse Inc. 03/2016 - Present

Implemented and delivered various programs that included staff engagement, gender diversity, and cultural diversity.

Introduced a sound and effective reporting system to improve operational quality.

Set performance benchmarks and goals for customer service, cost control, and revenue performance.

Increased revenue due to ability to hire, train and supervise high-performing sales and support staff.

Bachelor's of Science Major in Mass Communications, Minor in Advertising

University of Texas, Austin, Texas

2011 - 2015

Organizational Restructure and Change
Customer retention
Interpersonal Skills
English fluent

Spanish fluent

The position can be quite demanding, but we know you’ve got what it takes to impress the hiring manager. But how can you show off your expertise to the recruiter?

A great way for candidates to be successful in their job search is by mastering the art of writing effective general manager resumes that will help you land the interview.

In this article, we've compiled all the necessary information to help you write a great general manager resume.

With the rise of technology, many companies and organizations are going digital. Sales stores are leaving their brick-and-mortar shops and transforming their businesses into websites.

However, that doesn't mean that these businesses won't need strong general management, and that's where you come in.

A study by the Bureau of Labor Statistics shows professionals in the general manager position make around $123,000 on average per year (U.S Bureau of Labor Statistics).

Indeed, the salaries are healthy, but this also means that the general manager role is well sought after. You'll encounter a lot of other candidates aiming for the same job you'll be applying for.

A great way to handle the competition as a job seeker is by writing a strong general manager resume sample!

How to make a General Manager Resume

When it comes to writing a professional resume, the applicant needs to consider several important factors before beginning the writing process.

Laying down a foundation for a general manager's resume is essential for the application's chances of success.

You should keep two important factors in mind. You'll have to establish an effective resume structure and layout before putting down text and content into your cover letter.

The layout of the General Manager Resume

Before you begin writing about your professional experience and skills, you'll have to impress the potential employer another way.

The first step we'll be taking in the resume writing process is establishing a strong, impactful resume layout. Imagine that we're designing our working environment.

As you will see in our manager resume example, the layout determines how the content will be shown in the application.

Instead of simply writing about your professional history as a general manager, you'll be able to get more interviews if your resume content is separated and displayed logically.

Here's the list of all the essential sections you'll need to include in your GM resume:

The Contact Information
The Professional Summary or Resume Objective
The Job Description (Work Experience Section)
The Education Section
The Skills Section
Certificates, Honors and Awards, and Other Additional Information

The structure of the General Manager Resume

Just like establishing effective cost control and vendor sourcing in your retail stores, so should your resume need to deliver effective communication to the reader.

Effective communication is established once the content of the GM resume is written properly. This means that the text of your resume has to be structured appropriately and in a logical, comprehensive way.

There are a couple of ways to structure your resume content and text.

The first essential factor in structuring text is to apply a resume format to the application. The most widely accepted resume format is the chronological format order .

Another essential factor for delivering easy to read and impactful text is using bullet points in your content. Use bullet points any time you'll be listing responsibilities, skills, or achievements in your resume.

A proper resume structure will get you a GM position and your dream job in no time!

Start with the Header of the General Manager Resume

When you're applying for a general manager job, it is imperative that the potential employer knows who's sending the application.

Potential new employees and candidates often make the mistake of underestimating the importance of a proper contact information section.

In order for your general manager resume to have a solid contact info section, you'll need to do the following:

Start by writing your name at the very top of the resume. Your name should be a font size 14 - 16 and bold limited. Write your name as the title of your resume at the very top of the page.

Afterward, write your job title, physical address, email address, and telephone number. Don't forget to include your LinkedIn or any other relevant professional website link.

Example of a header / Example of a bad header for General Managers

Jackson, MS

[email protected]

662-617-2929

4355 Mulberry Street

[email protected]

https://leedshvac.com/

Is a photo required in the General Manager Resume?

There's always been a debate as to whether or not it's beneficial to include a photo in your professional resume. A recent study showed most US employers will not accept applications if it includes a photo so we recommend you do not include a photo.

Many general manager resume templates won't have a professional photo included in the layout of the application because most employers traditionally don’t expect one.

Professional Summary for General Managers

It is a well-known fact that most hiring managers and recruiters don't spend a lot of time reading through candidate resumes that their company receives. This is due to the fact that the human resources department can't physically read through the high volume of applications that they receive every day.

So you might be wondering what to do if the hiring managers are only going to skim through your resume?

A great way of catching the reader's attention in a General Manager application is by including a short section that briefly talks about your skills, goals, and professional experiences.

This type of short section can be written in two ways:

A summary statement is a short paragraph designed to showcase your top skills, achievements, and work experience. The summary is better suited to more experienced general manager resumes.

The objective statement , on the other hand, is the better choice for entry level position managers. You'll be discussing your career goals, top relevant skills, and ways you can benefit the company. Because you won't have a lot of practical experience, try to focus on building value in your abilities.

Summary Example

Ambitious and motivated manager with more than 5 years of experience delivering strategic approaches to drive profitability and sales and a successful track record in operations, customer care, revenue growth, and vendor sourcing. Driven to improve profit margins and control costs through process optimization. Dedicated to training and developing colleagues in highly competitive fields while motivating others to maximize profits.

Objective Example

Determined and energetic assistant manager with exceptional sales, inventory management and marketing skills. Poised and confident. Proven ability to promote customer satisfaction. Seeking position with a progressive company.

Work Experience in the General Manager Resume

Whether you've been in restaurant management at a struggling restaurant or a hotel manager, you need to make sure that you include these work experiences in your general manager resume.

Being able to successfully display your work history to the employer will more often than not, guarantee you success at the job opening you've applied for.

The best way to showcase your work experience is by writing a solid, appropriately structured work experience section.

You need to make sure that each job description you'll be including is fleshed out and logical. After all, this section will be the biggest and most important part of your general manager application.

Describe your professional experiences on your General Manager Resume

It is essential that the work experience section is written correctly; it can be the difference between getting the callback of a job interview. You'll be able to beat the competition and get the job interview by following a few expert tips.

Put your most recent position at the top of the section. The first thing you should write in each job description is your job title. After that, write the name of the company that employed you and the length of time you worked there.

Your strengths and accomplishments can be discussed after you've written the job title, company name, and dates of employment.

For a fleshed-out manager resume example, check out our resume builder by clicking here !

Examples of professional experiences for Entry Level General Managers

Office Warehouse Inc.

03/2016 - Present

Developed ways to achieve performance and profit goals in collaboration with team members.

Created innovative ways to simplify and modernize procedures to increase profitability. In response to feedback from the staff

Kept track of monthly budgets and profit and loss reports to consistently achieve the company's financial goals.

Examples of work experience for Senior General Managers

Provided and implemented various programs, including gender and cultural diversity and staff engagement.

Increased revenue by 16% due to ability to hire, train and supervise high-performing sales and support staff.

Education in the General Managers Resume

Whether you are in a specific position as a manager and all the decision making of daily operations is on your shoulders, or just a warehouse manager trying to get a new job, hiring companies will always look at a this specific part of your resume.

Nowadays, most employers in any specific industry will require some form of higher education for their managers. Therefore, a solid general manager application has to have a proper education section.

An education section is a place where you'll be able to show the reader your academic background.

Should you start with education or work experience in a general managers resume?

Should you start with the experience section first or the education section?

The answer is quite simple, and it all depends on the applicant's experience level.

If the candidate is an experienced manager with a few years of work history under their belt, then the work experience section should be the highlight of the application and written first.

If the candidate is an entry level general manager who doesn't have a lot of experience, then showing the education section first could be beneficial to the overall effectiveness of the resume.

How to properly list your education in a General Manager Resume?

After discussing the importance and effectiveness of the academic section for your general manager resume, let's increase our sales efforts by actually writing this part of your resume.

For your general manager resume, here are some tips on writing an academic section you can be proud of:

You should start this section with the latest degree you have. For example, write about your bachelor's degree first, and mention your associate's degree second.
Include the name of the university, the address, the year of attendance, and the degree earned.
You should only mention your GPA if it is high enough. Only include GPAs above 3.7.
You should list all your relevant coursework relevant to the job that you are applying for in bullet points.

Example of the education section of a General Manager Resume

Bachelor's of Business Administration, Minor in Advertising

Skills to put in the General Manager Resume

You might be wondering what comes after writing so many sections and how you can list your key qualifications even further?

A great way to ensure customer satisfaction and give the employer vital information about your skills and abilities is by putting a skills section into your application.

The skills section is an excellent way to showcase your technical and soft skills, abilities, and expertise to the reader, in the case of not being able to fully describe them in other sections of your resume.

What are the main skills sought for in a General Manager Resume?

A general manager is needed in many different types of industries; that is why you always have to put relevant skills into your application.

These are a mixture of hard and soft skills we believe can be beneficial for most general manager positions:

Budgeting and cost control strategies
Supervision and training
Market Growth
Diverse Market/Industry Knowledge
Training and Development
Negotiation Skills
Supply Chain Management
Data review
Cost Reductions
Goal setting
Computer-savvy

Additional Headings for your General Managers Resume

You'll be able to increase the effectiveness of your application by adding additional sections.

As long as the additional sections contain relevant information to the positional requirements and your professional experience, then these headings can increase the strength of your application exponentially.

Certifications in a General Managers Resume

Adding certificates to your professional resume can be a huge benefit to your application.

You are showing employers that you're certified, which can boost your candidacy by a huge amount. Recruiters will place certified professionals on a higher platform than non certified candidates.

Certificates will add further credence to your knowledge of annual budgets, marketing plans, ability to deal with third party affiliates, etc.

Interests in a General Manager Resume

Sometimes, it can be beneficial to add an interest section to your application as well.

Interests can be a window into who you are outside of your profession, which can show the employer how you can be beneficial to the company through interpersonal communication.

Languages in a General Manager Resume

Adding in a language section can be an essential factor in your application.

For example, some human resources activities will have you dealing with a local community that speaks a different language from your company. Knowing that language, or just generally being multilingual, can be extremely beneficial in this case.

Therefore, adding a language section into your application can be immensely effective.

Summary: Key Points for Writing a Perfect General Manager Resume

A general managers resume must demonstrate their abilities clearly and concisely in order to be truly effective. We have covered all the elements and sections that will help your general manager resume stand out.

Having already discussed several important points, here are a few things to remember when composing a resume for a general manager:

Your resume should contain your name in the title.
Describe your skills and abilities in your resume objective or summary.
On your professional resume, you should include a section for work experience. A bullet point will make your job description easier to read.
Your skills section should contain information about skills relevant to the job description.

Write a Cover Letter That Goes With Your General Manager Resume

Writing a cover letter is very important to your application. It shows that you have taken the time to tailor your application to the company and not just sent a generic resume to them. Do not underestimate the importance of cover letters. They can give you the opportunity to show your passion for working for the company and give you the edge over other applicants. We highly recommend you always use cover letters with every application.

Frequently Asked Questions for a General Manager Resume

What should a general manager put on a resume.

General managers should write about what makes you a successful manager in your industry.

Use all the various resume sections and write about your previous work experience, skills, achievements, certifications, and education.

For more general manager resume examples, check out our resume builder by clicking here !

What are some management skills to put on a resume?

These are some general skills that can be used in a general managerial resume:

Understanding business administration

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5 Restaurant General Manager Resume Examples for 2024

Restaurant General Manager (GM) Resume
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Restaurant General Manager Resume Writing 101

You lead the way in food service to keep everything running smoothly. Quality standards are met, staff members are hired and trained effectively, and top-notch customer service is provided with you at the helm.

Have you built a resume that shows leadership skills that restaurants need?

Finding your next career can be tough when you’re focused on high-level restaurant management. Use our restaurant general manager resume templates ai cover letter builder to easily showcase your top resume skills .

Restaurant General Manager Resume

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Restaurant General Manager 2 Resume

Restaurant General Manager 3 Resume

Restaurant General Manager 4 Resume

Restaurant General Manager 5 Resume

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What Matters Most: Your Restaurant General Manager Skills & Work Experience

Your job involves managing many aspects of daily operations, like budgeting and customer service. Thankfully, you have the successful leadership skills that make you a great fit. Make sure to include a mix of people skills and technical abilities since you’ll handle both aspects.

Additionally, mix in key skills from the job description. For instance, if the company emphasizes food safety, your knowledge of sanitization and cooking health practices will be valuable to include.

Here are some of the most popular restaurant general management skills that food service companies love to see.

9 most popular restaurant general manager skills

Food Safety
TouchBistro
Event Planning
API Loyalty
Customer Service
Team Leadership
Vendor Management

Sample restaurant general manager work experience bullet points

You’ll want to show restaurants how you’ve applied your top skills to provide a great dining experience and a better bottom line.

You should use numbers whenever possible to show your impact. To get some ideas going, think about the number of employees you managed, the number of customers served daily, or how you helped perform tasks more efficiently.

Each example should be concise. Hiring managers don’t need every detail about your team leadership strategies. However, one sentence about training employees in a new customer service program to boost satisfaction scores by 35 percent can help illustrate impactful leadership.

Our resume examples are chock-full of examples like these to get you started:

Used API Loyalty to create a new loyalty program that boosted the number of returning customers by 44%.
Planned and hosted an event every Friday night that showcased popular artists, which doubled traffic and increased net income by 55%.
Created a new training program on food safety that boosted health inspection scores from Grade C to Grade A in 6 months.
Used TouchBistro to create a more organized financial system that processed transactions and payroll 46% more efficiently.

Top 5 Tips for Your Restaurant General Manager Resume

Restaurant GMs will benefit from reverse-chronological formatting . The restaurant industry has no shortage of changes with new health protocols and financial regulations, so having your most recent experiences first will be the most relevant.
Hiring managers make decisions quickly, so aim for one page that is very job specific. For instance, if a restaurant mentions how they want to boost traffic in the job description, your promotional experience in events and customer loyalty programs would be good skills to focus on.
Linking together technical and interpersonal abilities will have more impact. For instance, explaining how you negotiated 15 percent lower prices while maintaining great relationships with vendors shows how you combine skills and is more successful than mentioning them separately.
Aim for one-sentence descriptions that anyone could understand. For example, you could say how you managed floor plans with 98 percent accuracy using TouchBistro without including too many details about the process.
Restaurant GMs often have a lot of previous industry experience. A resume summary of your best achievements can add value, like how you managed a restaurant that made $4 million in sales and increased profits by 20 percent.

How To Write a Restaurant General Manager Resume

Three peers review job application materials on laptop and tablet

The perfect resume for a restaurant general manager will have plenty of room for your skills, past work experience, education, contact information, certifications, and mandatory credentials, such as a food handler’s license. Take your time in choosing the resume template that gets you all of that without being too flashy, filled with colors, or all kinds of different fonts. Keep it nice and clean, just like your restaurant!

Depending on your past experience, a career objective or summary can be an effective tool that helps you emphasize your skills. Mention some of your top skills in restaurant management, such as menu planning or staff training, and talk about how you can’t wait to put those abilities to the test at that particular restaurant.

Some jobs will have you perform a more hands-on role where you’ll be responsible for hiring and training new staff, while others will let you focus on the bigger picture, such as long-term financial planning. Be ready to update your resume based on what you find in each job description and emphasize your key abilities.

You manage to thrive in a busy restaurant environment, and that’s a true testament to the value of your work as a manager. Lean into that when you fill out your work experience section. Talk about your biggest wins, such as revamping the menu to increase revenue, and add some metrics and financial figures to really seal the deal.

First-time restaurant general managers should emphasize leadership and technical skills. A good example could be training employees to input orders into the system with 99 percent accuracy.

Restaurant GMs should create a cover letter with the skills listed on their resume in mind. For instance, you can explain more about how your process of using Restaurant365 for scheduling is successful or how you achieve a great customer experience.

It’s common for those with a lot of experience to struggle with a resume that’s too long. Besides picking a resume template that maximizes space, get as job-specific as possible. If a restaurant emphasizes budgeting in its job description, they’d appreciate hearing about vendor negotiation or your knowledge of QuickBooks over training wait and host staff.

COMMENTS

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