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Entrepreneurship Case Studies

Fieldfresh foods.

Corn wrapped in plastic

Mukesh Pandey, K Sudhir, Raman Ahuja, and Deepali Tewari Customer/Marketing, Entrepreneurship, Operations

By 2010, the FieldFresh team had been able to create an efficient supply chain for baby corn across Punjab and Maharashtra at all levels. But success brought with it the expectation of growth. Should FieldFresh grow opportunistically into different foreign markets as retailers and wholesalers demanded different products for their respective markets? Should FieldFresh continue to focus on baby corn, whose supply chain-market linkages it had perfected, or should the company expand the range of products it would supply? Should FieldFresh continue to maintain its primary export focus, or shift relative emphasis to the growing domestic market?

DonorsChoose.org

DonorsChoose logo

Anna Blanding, Jennifer Stredler, Kim Su, Ivy Washington, Sharon Oster, Jaan Elias and Andrea R. Nagy

Customer/Marketing, Entrepreneurship, Operations, Social Enterprise

After an auspicious start, Charles Best (Yale College ’98) and DonorsChoose.org set their sights on growing beyond New York City. Supported by a $14 million grant from Silicon Valley executives in 2005, DonorsChoose.org scaled up its organization and began a step-by-step expansion into various locales.  By 2009, the organization had made great strides toward completing its expansion. However, observers wondered whether DonorsChoose.org could reach its goal of providing $100 million per year in gifts to classrooms and whether it would have an impact on the fundamental inequities within the educational system.

AdBiome sign

James Baron and Jaan Elias

Employee/HR, Entrepreneurship, Ethics & Religion

AgBiome co-founders, Scott Uknes and Eric Ward,  were admirers of self-managed organizations and commitment culture, approaches to organizational structure and process that encouraged openness and collaboration. Accordingly, they built AgBiome to operate without supervisory relationships, job titles, formal performance evaluations, and individual performance bonuses. Instead, AgBiome relied on a committee structure that encouraged people with the greatest expertise to make decisions on matters within their ambit.  By 2017, AgBiome employed 80 people and was projecting further expansion. But observers wondered, could a company, which worked on the basis of commitment and without a hierarchy, scale?

The Alibaba Group

Yi guo,yao jing, charles liu, michelle wang, jaan elias, and zhiwu chen.

Competitor/Strategy, Entrepreneurship, Investor/Finance, Law & Contracts

By July of 2011, Yun “Jack” Ma had achieved his goal of creating one of the world’s leading e-commerce companies. Ma founded the Alibaba Group and took advantage of growing internet usage in China to launch the leading B2B, C2C and B2C sites in the country and capture a huge market. Despite his success, Ma had a troubled relationship with Yahoo!, the largest investor in the Alibaba Group. Ma’s decision in January of 2011 to transfer Alipay (the Alibaba Group’s online payment unit) from the Alibaba Group to a company under his personal control was just making matters worse.

What is Next? Search Fund Entrepreneurs Reflect on Life After Exit

A.j. wasserstein.

Entrepreneurship, Investor/Finance, Leadership & Teamwork

During his time at the Yale School of Management, Matt Dittrich (Yale SOM ‘18) became interested in how recent MBA students gathered search funds, structured small acquisitions, propelled themselves into being a CEO, and then participated in a liquidity event only a few years after acquisition and graduation.  He appreciated the case studies about entrepreneurs facing acquisition, strategy, and financing issues.  But what did entrepreneurs do after their exits?  At the urging of his teacher, A.J. Wasserstein, he interviewed former search fund entrepreneurs who had experienced an exit to learn what exactly they chose to do, and why. Overcome by curiosity, Dittrich was excited to begin his informational interviews (summaries included here). 

Advanced Leadership 2016

Jaan elias, james quinn and james baron.

Employee/HR, Entrepreneurship, Innovation & Design, Leadership & Teamwork, Social Enterprise

Biographies of the following seven leaders are provided:

  • Rodney O’Neal, Delphi,
  • Neal Keny-Guyer, Mercy Corps,
  • David Cote, Honeywell,
  • Linda Mason, Bright Horizons,
  • General Stanley McChrystal, United States Military,
  • Donna Dubinsky, Numenta, and (7) Laszlo Bock, Google. 

Mike Erwin: An Accidental Social Entrepreneur

A. j. wasserstein.

Mike Erwin, a decorated army veteran from West Point, never envisioned himself as a social entrepreneur or activist. Yet in 2012, he found himself the CEO of an organization with 15,000 members and 34 chapters reaching from Syracuse, NY to Houston, TX. Though Erwin was proud of his organization’s growth and had excelled in leadership positions, he questioned whether he was the right person to scale Team Red, White and Blue. Would someone else with more experience be more appropriate? If he indeed moved on, how could he ensure the organization would continue to thrive amid a change in leadership and potential restructuring?

Searching for a Search Fund Structure: A Student Takes a Tour of Various Options

Employee/HR, Entrepreneurship

Before entering the Yale School of Management, James Guba (SOM’18) had thought about becoming an entrepreneur. He did not have a specific idea to build a business around, but he did aspire to take charge of an organization and grow it. At Yale, Guba discovered an entrepreneurial niche called “search funds” that would allow him to acquire and lead a company that he had not built from scratch. Inspired, Guba met with search fund entrepreneurs to learn about their different paths to building their funds.

Kalil Diaz: A DR-based search firm considers its first acquisition

Customer/Marketing, Entrepreneurship

After nearly two years of searching, Kalil Diaz (SOM '14) wondered if he had finally found the company for which he had been looking. The decision he was facing would have a big impact on his investors as well as his own life. He was somewhat confident he could access funds from his current investors to purchase the company despite several investors being slow in their response to commit. However, Diaz still wondered if making the investment was the right move. How would he transition from the search to being CEO and running a company? Would the acquisition provide suitable financial returns for his investors and himself?

Clorox, Inc

Elise rindfleisch and allison mitkowski.

Customer/Marketing, Entrepreneurship, Sustainability

In October 2007, Clorox announced that it would buy Burt’s Bees for $925 million – more than five times Burt’s Bees’ annual sales. Clorox’s move caught many in the industry by surprise - Burt’s Bees had a folksy image and natural appeal for customers. Could such a brand find a home within a company best known for a toxic cleanser? Would Clorox’s push into “green” cleaners satisfy Burt’s Bees’ faithful customers? Had Clorox paid too much for its acquisition? Or, were there potential synergies that justified the purchase? What was the future of this market?

Project Masiluleke: Texting and Testing to Fight HIV/AIDS in South Africa

Rodrigo canales, jean rosenthal, jaan elias, and william drenttel.

Entrepreneurship, Healthcare, Innovation & Design, Social Enterprise

The traditional Zulu greeting, "Sawubona," literally translates as "I see you." The major challenge faced by Project Masiluleke could be captured in this local greeting – could Project M see the lives of the individuals they hoped to help? Could they find ways to understand each other and the individuals threatened by HIV/AIDS well enough to design effective solutions to a major health crisis? PopTech, frog design, and the Praekelt Foundation joined with iTeach, an HIV/AIDS and TB prevention and treatment program, to look for new approaches to address South Africa's health issues. Access to this case has been made freely available to the public.

Project Samaan

Rodrigo canales, jean rosenthal, jaan elias, ashley pandya and samuel sturm.

Entrepreneurship, Healthcare, Innovation & Design, Social Enterprise, State & Society, Sustainability

In a unique partnership, governments, designers, architects, academics, and NGOs had come together to create new sanitation solutions for India's urban slums. Specifically, the group set about tackling one of the developing world's leading problems – open defecation in crowded urban settings. But by fall 2013, not a single community toilet had been approved. What had gone wrong? And what could this experience teach others about an overall solution to the problem?

San Miguel: Expanding the Amaranth Market

Jaan elias, mario alan gonzález hernández, carlos gil garcía, rodrigo canales, and kaveh khoshnood.

Competitor/Strategy, Customer/Marketing, Employee/HR, Entrepreneurship, Innovation & Design, Leadership & Teamwork, Operations, Social Enterprise

San Miguel, a small Amaranth processing company in Huixcazdhá, Mexico, was started as a development project to sustainably employ local residents.  Despite the plant’s rural location and unschooled workforce, the company pioneered the processing of amaranth into a number of unique products. Though the company yielded a small but steady profit, the plant was operating at only 20 percent of capacity and the organization lacked a coherent marketing strategy. What new markets could the company target and what communications strategy should it employ?

Haiti Mangoes

Andrea nagy smith and douglas rae.

Entrepreneurship, Operations, Social Enterprise, State & Society

JMB S.A. had been in the mango processing business since 1998, and CEO Jean-Maurice Buteau had built up a profitable business that exported around 2,000 tons of mangoes per year.  The January 2010 earthquake devastated Haiti, but JMB appeared to survive intact, and the Soros Economic Development Fund (SEDF) was eager to move forward. In spring 2010 SEDF proceeded with a $1.3 million loan and a $1 million equity investment in JMB. But by spring 2012, after pouring $2.55 million into JMB, SEDF realized that it had to make a decision: invest another $2 million and reorganize the company under new management; sell the company, or shut down JMB S.A. altogether.

Allison Mitkowski, Alexandra Barton-Sweeney, Tony Sheldon, Arthur Janik, and Jaan Elias

Customer/Marketing, Innovation & Design, Social Enterprise, State & Society, Sustainability

In 2009, SELCO was considering its plans for how the company might expand. The company decided to institutionalize its design process by building an innovation center. SELCO also added products that provided energy solutions beyond solar. Some within the company were hoping the company would go “deeper” and look at designing solutions for even poorer members of the Indian population. Others were hoping that the company would go “wider” and expand beyond its current geographical areas in Karnataka and Gujarat. Whatever its direction, the strategic choices the company made at this point in its evolution would be crucial to determining its continued success.

360 State Street: Real Options

Andrea nagy smith and mathew spiegel.

Asset Management, Investor/Finance, Metrics & Data, Sourcing/Managing Funds

In 2010 developer Bruce Becker completed 360 State Street, a major new construction project in downtown New Haven. The building was a 32-story high-rise with 500 apartments, a parking garage, and a grocery store on the street level. In the summer of 2013, Becker had a number of alternatives to consider in regards to the open lot adjacent to his recent construction. He also had no obligation to build. He could bide his time. But Becker also worried about losing out on rents should he wait too long. Under what set of circumstances and at what time would it be most advantageous to proceed?

Achievement First

Fawzia ahmed, jaan elias, and sharon oster.

Social Enterprise, State & Society

On the edges of a warehouse district in New Haven, Connecticut, an intrepid group of educational pioneers were turning conventional theory on its head. Amistad Academy, a charter school founded by two Yale Law School graduates, was not only getting students on par with their grade levels in reading and math, but was pushing them to perform as well as the best suburban school districts too.  Five years after opening Amistad, McCurry and Toll opened an additional school in New Haven and four schools in Brooklyn, New York – all of which showed the same promise as Amistad. They dubbed their network of schools Achievement First (AF), and garnered national attention and funding from “venture philanthropists” interested in educational reform. However, in the summer of 2006, AF was facing critical questions about its future direction.

Ravi Dhar and Andrea Nagy Smith

Competitor/Strategy, Customer/Marketing, Investor/Finance, Operations

At the time of its IPO filing, Groupon held the lead among group buying sites, a 52-percent market share of revenue generated, according to the group-buying site aggregator Yipit. But many questions remained about its future. Would Groupon’s labor-intensive business model prove profitable? Would customers and merchants be loyal to Groupon? Would other companies take its business? In summer 2011 it was far from sure that the young company could maintain its lead.

Carry Trade ETF

K. geert rouwenhorst, jean w. rosenthal, and jaan elias.

Innovation & Design, Investor/Finance, Macroeconomics, Sourcing/Managing Funds

In 2006 Deutsche Bank (DB) brought a new product to market – an exchange traded fund (ETF) based on the carry trade, a strategy of buying and selling currency futures. The offering received the William F. Sharpe Indexing Achievement Award for “Most Innovative Index Fund or ETF” at the 2006 Sharpe Awards. These awards are presented annually by IndexUniverse.com and Information Management Network for innovative advances in the indexing industry. The carry trade ETF shared the award with another DB/PowerShares offering, a Commodity Index Tracking Fund. Jim Wiandt, publisher of IndexUniverse.com, said, "These innovators are shaping the course of the index industry, creating new tools and providing new insights for the benefit of all investors." What was it that made this financial innovation successful?

Governors Island

Entrepreneurship, Innovation & Design, Social Enterprise, State & Society

The political players had changed since President Clinton and Senator Moynihan’s helicopter ride. Clinton was no longer President, his wife had taken Moynihan’s seat in the Senate and Michael Bloomberg had replaced Rudolph Giuliani as New York’s Mayor. What remained the same was that the city, state, and federal government had yet to reach a deal. The question of what to do with Governors Island and who should do it remained very much open. Indeed, there were those within the new Bush administration and the Congress who believed in scrapping Clinton and Moynihan’s deal and selling the island to the highest bidder be that the local government or a private developer.

Ant Financial: Flourishing Farmer Loans at MYbank

Jingyue xu, jean rosenthal, k. sudhir, hua song, xia zhang, yuanfang song, xiaoxi liu, and jaan elias.

Competitor/Strategy, Customer/Marketing, Entrepreneurship, Innovation & Design, Investor/Finance, Leadership & Teamwork, Operations, State & Society

In 2015, Ant Financial’s MYbank (an offshoot of Jack Ma’s Alibaba company) was looking to extend services to rural areas in China through its Flourishing Farmer Loan program. MYbank relied on the internet to communicate with loan applicants and judge their credit worthiness. Initial tests of the program had proved promising, but could MYbank operate the program at scale? Would its big data and technical analysis provide an accurate measure of credit risk for loans to small customers? Could MYbank rely on its new credit-scoring system to reduce operating costs to make the program sustainable?

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4 Entrepreneur Success Stories to Learn From

successful entrepreneur talking on phone

  • 20 Jan 2022

Entrepreneurship is a risky but potentially rewarding endeavor. According to the online course Entrepreneurship Essentials , 50 percent of startups last five years, and just 25 percent survive 15.

“For every Amazon.com or Uber, there are scores of companies few can remember,” says Harvard Business School Professor William Sahlman in Entrepreneurship Essentials.

So, what separates successful ventures from those that fail?

“When a company succeeds, it’s because it has discovered and made the right moves along the way,” Sahlman says. “It has found out how to create and capture customer value.”

If you’re exploring entrepreneurship or in the early stages of launching a venture, it’s important to learn from others to avoid common pitfalls and discover which decisions impacted a company’s survival. Here are four stories of successful entrepreneurs to inspire your entrepreneurial journey.

Access your free e-book today.

4 Successful Entrepreneur Stories

1. adi dassler of adidas.

Some of today’s biggest brands started with humble beginnings, and no one embodies this better than Adidas founder Adolf “Adi” Dassler.

Dassler’s shoemaking career began in his mother’s washroom in a small town in Bavaria, Germany. It was there that Dassler began designing and cobbling shoes and decided he wanted to make the best possible sports shoe for athletes.

While there were plenty of shoemakers at the time, Dassler was committed to standing out in the market by gathering feedback from athletes about what they looked for in a shoe, what pain points could be improved on, and how they felt about his early models.

This feedback allowed Dassler to craft an athletic shoe that was highly valued by his customers and gave him legitimacy when he registered “Adi Dassler Adidas Sportschuhfabrik” in 1949 at 49 years old. It was that same year the first shoe with the soon-to-become-signature Adidas three stripes was registered.

Dassler’s vision to create the best shoe for athletes proved itself in 1954 when the German national football team won the World Cup final against the Hungarians—while wearing the new model of Adidas cleats.

“Their unbelievable victory would be heard around the world for decades to come,” Adidas states on its website , “and it made Adidas and its founder a household name on football pitches everywhere.”

Since then, Adidas has grown into an international brand known for high-quality athleticwear. Dassler’s story sheds light on the importance of listening to target customers about their dreams, needs, and pain points.

“Adi Dassler’s secret to success had an additional personal ingredient: He met with athletes, listened carefully to what they said, and constantly observed what can be improved or even invented to support their needs,” reads Adidas’s website . “The best of the best trusted Adidas and its founder from the beginning.”

Related: 5 Steps to Validate Your Business Idea

2. Whitney Wolfe Herd of Bumble

After leaving dating app company Tinder and an abusive relationship in 2014, Whitney Wolfe Herd was inspired to create an empowering dating experience for women.

“For all the advances women had been making in workplaces and corridors of power, the gender dynamics of dating and romance still seemed so outdated,” Wolfe Herd writes on Bumble’s website . “I thought, ‘What if I could flip that on its head? What if women made the first move and sent the first message?’”

Wolfe Herd, along with dating app Badoo co-founder Andrey Andreev and former Tinder employees Chris Gulzcynski and Sarah Mick, designed a dating app that requires women to make the first move in heterosexual matches.

The brand took off—largely on college campuses—and the app reached 100,000 downloads in its first month.

As its user base grows, Wolfe Herd remains a strong advocate for gender equality and sexual harassment prevention, building in-app features that block hate speech and blur inappropriate images. Wolfe Herd and her team also lobbied the state of Texas—where the company is headquartered—to pass a law prohibiting the sending of unsolicited lewd photos, which passed in 2019 .

“I’m more dedicated than ever to helping advance gender equality—and putting an end to the misogyny that still plagues society,” Wolfe Herd writes in a letter to Bumble users . She later adds, “I want nothing more than for your connections to be both meaningful and healthy.”

Wolfe Herd’s story serves as a reminder to use your own life for business inspiration and use a cause you care about to differentiate your product and brand in a saturated market.

Related: How to Identify an Underserved Need in the Market

3. Melanie Perkins of Canva

In 2007, Melanie Perkins was working a part-time job while studying in Perth, Australia, teaching students how to use desktop design software. The software was expensive, complex, and required a semester’s worth of instruction to learn how to use, prompting Perkins to ask, “Is there a way this could be simpler and less expensive?”

Perkins’s goal to create an affordable, simple, online design tool was originally turned down by over 100 investors—it wasn’t until three years into her pitching process that Canva received its first investment.

Perkins credits this investment to a shift in her pitching strategy: She began leading with the relatable problem Canva aims to solve.

“A lot of people can relate to going into something like Photoshop and being completely overwhelmed," Perkins said in an interview for Inc . "It's important to tell the story, because if your audience doesn't understand the problem, they won't understand the solution."

Today, 60 million customers use Canva to create designs across 190 countries.

Perkins’s story reflects the importance of effectively communicating the value of a business idea , as well as the tenacity and resilience required for entrepreneurial success.

Related: How to Effectively Pitch a Business Idea

4. Neil Blumenthal, Dave Gilboa, Andy Hunt, and Jeff Raider of Warby Parker

One example mentioned in Entrepreneurship Essentials is that of innovative online eyewear company Warby Parker. In 2008, Wharton MBA student Blumenthal lost his prescription eyeglasses. He was reluctant to purchase a new pair because they were so expensive. He also didn’t want to visit an eyeglass store.

The idea came to him in the middle of the night, and he emailed three friends—Gilboa, Hunt, and Raider—immediately: Why not start an online company to sell prescription glasses at an affordable price?

They set to work, and Warby Parker was poised to launch just after the four founders graduated with their MBA degrees in the spring of 2010—that is, until GQ reached out to Blumenthal about writing an article to be published on February 15 of that year. The founders sped up their process and launched Warby Parker’s website the same day the article was printed .

The article called Warby Parker “the Netflix of eyewear,” driving interested customers to the new site in droves. The founders’ one mistake was forgetting to add a “sold out” functionality to the website. The waitlist for Warby Parker eyewear grew to 20,000 people, and the company hit its first-year sales target in three weeks.

"It was this moment of panic but also a great opportunity for us to provide awesome customer service and write personalized emails to apologize and explain," Blumenthal says in an interview for Inc . "That really set the tone for how we would run customer service."

A few things set Warby Parker apart from the eyewear market at the time:

  • Its online model : A new way of delivering the product helped it break into a stagnant industry
  • Its affordable prices : A pair of Warby Parker frames with prescription lenses cost $95—much less expensive than other brands at the time
  • Its home try-on program : This enabled customers to try on five pairs of glasses and send back the pairs they didn’t want to purchase.
  • Its commitment to giving back : For every pair of glasses purchased, Warby Parker donated a pair to someone in need

Warby Parker donated its millionth pair of glasses in 2019 and continues to be an example of innovation in an existing market.

Which HBS Online Entrepreneurship and Innovation Course is Right for You? | Download Your Free Flowchart

Why Learn from Case Studies?

Reading about the trials, tribulations, decisions, and successes of other entrepreneurs is an effective way to gain insight into what your experience could be like. What common threads do you notice in the aforementioned examples? What characteristics do these successful entrepreneurs share ? Use their experiences as blueprints to inform your strategic approach and in-the-moment decision-making.

When building your entrepreneurial skills, seek out courses that incorporate case studies into their teaching method , such as Entrepreneurship Essentials. Not only can you imagine yourself in their situations, but you can take their wisdom with you on your entrepreneurial journey.

Are you interested in honing your entrepreneurial skills and innovation toolkit? Explore our four-week Entrepreneurship Essentials course and other online entrepreneurship and innovation courses to learn to speak the language of the startup world.

a case study on entrepreneurship

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Berkeley Haas Case Series

The Berkeley Haas Case Series is a collection of business case studies created by UC Berkeley faculty

Entrepreneurship

a case study on entrepreneurship

Connect-in-Place: Startup Disrupts Socializing and Learning During COVID-19

Two UC Berkeley students forced into online classes during COVID-19 realized - due to their volunteer experiences championing educational equality - that younger students (K-12) could suffer social isolation and reduced learning opportunities. So, the undergrads brainstormed how to tackle new educational and emotional challenges pre-college students faced due to pandemic restrictions.

a case study on entrepreneurship

Medinas Health: Building a Medical Equipment Marketplace

This case centers on the startup Medinas Health, a technology company based in Berkeley, California that aimed to increase the efficiency of the medical equipment market in the U.S. Chloe Alpert, Medinas Health’s CEO, envisioned a more sustainable healthcare industry and aimed to reduce waste and improve the financial bottom-line of hospitals.

a case study on entrepreneurship

Niantic Labs and the Professional Entrepreneur in the Silicon Valley: Google, Pokémon Go, and Beyond

This case series focuses on the entrepreneurial career of John Hanke, a 1996 MBA graduate of the Haas School of Business at the University of California, Berkeley and a professional entrepreneur.

a case study on entrepreneurship

International Data Spaces: A Collaborative Organizational Moonshot

Led by ThyssenKrupp CTO Reinhold Achatz, IDSA is an organization that seeks to set, diffuse, and implement a dominant global B2B data standard.

a case study on entrepreneurship

Maire Tecnimont: The Creation of NextChem

Maire Tecnimont is an international leader in the engineering and construction of industrial plants.

a case study on entrepreneurship

Goodbaby: How a Chinese Underdog Became a World Leader Through Open Innovation

Goodbaby is an industry-leading manufacturer of juvenile products. Under a variety of brand names, nearly a third of the strollers in the world are designed and manufactured by Goodbaby.

a case study on entrepreneurship

Barça Innovation Hub: Getting the Ball Rolling on Innovation

This case study follows the Spanish football club, FC Barcelona, as it starts to innovate and create an organizational structure for open innovation.

a case study on entrepreneurship

Enel X: Driving Digital Transformation in the Energy Sector

Enel is one of the world’s largest electric utilities, based in Italy but operating in dozens of countries around the world. This case discusses the process of establishing a new subsidiary company inside Enel to lead the company towards digital transformation in eMobility.

a case study on entrepreneurship

Bosch: Scaling Large Company Innovation for Strategic Advantage

This case focuses on the Innovation Performance Management (IPM) methodology as a new approach whereby established and global companies, like Bosch, can use innovation to support strategic goals.

a case study on entrepreneurship

Amyris, Inc: Make good. No compromise.

Amyris has grown from a Silicon Valley startup to a global publicly-traded company who genetically programs yeast into chemicals used by more than 250 million consumers in over 2,000 brands. The company's path has included entering markets with new production solutions, learning how to lower risk through business partnerships, and expanding from B2B to B2C.

a case study on entrepreneurship

Innovation, Co-Creation, and Design Thinking: How Salesforce's Ignite Team Accelerates Enterprise Digital Transformation

From its inception, Salesforce, the cloud computing Customer Relationship Management (CRM) company, took a radically different approach to selling enterprise software than competitors such as Oracle and SAP.

a case study on entrepreneurship

Sproutel: How Design Roadmapping Helped Improve Children's Health & Guide a Growing Company

This case aims to introduce students to the 'design roadmapping' process that connects customer and user experience design with product and technology roadmapping to create an integrated plan for future growth and development.

a case study on entrepreneurship

Innovating Innovation @tk

This case shows how ThyssenKrupp (tk) has altered its innovation process in recent years. CEO Heinrich Hiesinger has brought in a former colleague from Siemens, Reinhold Achatz, to lead a transformation of the R&D function at the company.

a case study on entrepreneurship

Disruption in Detroit: Ford, Silicon Valley, and Beyond

This case focuses on the Ford Motor Company in Spring 2016 and how its then-CEO, Mark Fields, and his senior management team should best respond to several emerging disruptive technologies that will ultimately force the automaker to modify its current business model.

a case study on entrepreneurship

The Berkeley-Haas Case Series is a collection of business case studies written by Haas faculty. Our culture and vision at the Haas School of Business naturally offer distinctive qualities to the Series, filling a gap in existing case offerings by drawing upon lessons from UC Berkeley's rich history and prime location in the San Francisco Bay Area. We seek to publish cases that challenge conventional assumptions about business, science, culture, and politics.

Siemens Healthineers: A Digital Journey

Maersk: Driving Culture Change at a Century-Old Company to Achieve Measurable Results

Flourish Fi: Empowering Positive Money Habits

Just Climate: A New Investment Model?

Roche Pakistan

Roche Pakistan

A new collection of business case studies from Berkeley Haas

The aim of the Berkeley Haas Case Series is to incite business innovation by clarifying disruptive trends and questioning the status quo.

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Case studies are usually short articles describing real-world business examples that illustrate a particular problem or principle in detail. There are many cases available online for free or for a fee, and you can also search the library catalogue and selected databases below.

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Case studies are usually short articles describing real-world business examples that illustrate a particular problem or principle in detail. There are many cases available online for free or for a fee, and you can also search the library catalogue and selected databases below.

Looking for something specific?

To use UTL Library Search to find books of entrepreneurship case studies, enter "Entrepreneurship case studies" in the search field and select "Subject" from the "Any field" dropdown menu.

Or search these databases to find individual cases in digital format (articles):

  • Business Source Premier This link opens in a new window Search for a company or topic and select "Case study" under "Document type."
  • CBCA Reference & Current Events This link opens in a new window Enter "entrepreneurship" or another topic of choice in the text field and check "Business case" under "Document type."

Entrepreneurship Cases

  • Arthur Andersen Case Studies in Business Ethics Ninety case studies from1987-94 produced by the Carnegie Mellon Tepper School of Business in cooperation with 525 institutions including University of Toronto. Free.
  • The Asian Business Case Centre - Nanyang Technical University A collection of cases in Chinese and English focusing on Asian management and business experience. Searchable by topic or company. Free.
  • BCIC Business Case Library (archived link) Cases focused on IT, energy, and tech companies in British Columbia. Produced by BC Innovation Council. Free.
  • Canadian Agri-Food Policy Institute Cases on 13 Canadian companies including Ferrero, Lassonde, Maple Leaf Foods and PepsiCo Canada, produced by the CAPI and sponsored by Export Development Canada. Free.
  • Case Centre - Free Cases A distributor of over 50,000 cases on a variety of business topics including entrepreneurship produced by various institutions. Some electronic and paper cases are free and others are sold for a fee, with free teaching materials.
  • CasePlace - Aspen Institute (archived link) Over 800 entrepreneurship cases focusing on "social, environmental and ethical issues in business." Archived link.
  • Harvard Business School Cases - Entrepreneurship Cases on e.g. Google Glass and Andreessen Horowitz from Harvard Business Publishing. Educators can register for free access to cases and teaching materials; others are charged a fee. Note: Some older Harvard cases are available via Business Source Premier.
  • Ivey Publishing - Entrepreneurship Cases Over 2,800 entrepreneurship cases out of the Ivey Business School at the University of Western Ontario. Teaching notes also available. Paywall.
  • MIT Legatum Center for Development and Entrepreneurship Via the Case Center. Legatum Center case studies illuminate the thought processes of entrepreneurs, the challenges they face, and the solutions they devise as they develop their businesses. These cases are available without charge to help teachers, students, and aspiring entrepreneurs.
  • MIT Sloan School of Management Entrepreneurship cases available for free, includes teaching notes. Educators are asked to register.
  • National Center for Case Study Teaching in Science Science cases written by science faculty primarily from the U.S. and Canada, produced by the University at Buffalo. Free.
  • Rotman Gender and the Economy Case studies The Institute for Gender and the Economy (GATE) at the Rotman School of Management promotes an understanding of gender inequalities and how they can be remedied – by people of all genders – in the world of business and, more broadly, in the economy. Case studies can be filtered using tags including for entrepreneurship, and include high-profile Canadian founder cases.
  • Stanford Graduate School of Business - Case Studies Select "Entrepreneurship" under "Narrow your results>Additional topics."
  • The Times 100 Case Studies UK cases produced by the Times, searchable by topic, company, industry, or edition. Free.

Journals of Case Studies

  • Business Case Journal
  • IBIMA Business Review
  • International Journal of Case Studies in Management
  • Journal of Case Research in Business and Economics
  • Journal of Case Studies
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a case study on entrepreneurship

Case Studies and Successful Entrepreneurial Ventures

Introduction to case studies in entrepreneurship.

Studying case studies of successful entrepreneurial ventures can provide valuable insights into the strategies, challenges, and lessons learned by real-world entrepreneurs. By examining these examples, aspiring entrepreneurs can gain a better understanding of what it takes to launch and grow a successful business.

Key Elements of Entrepreneurial Success

Identifying Market Opportunities : Successful entrepreneurs are skilled at identifying unmet needs or problems in the market and developing innovative solutions to address them.

Developing a Strong Business Model : A well-designed business model that clearly articulates the value proposition, target customers, revenue streams, and cost structure is essential for entrepreneurial success.

Building a Talented Team : Entrepreneurs who surround themselves with skilled, passionate, and complementary team members are better equipped to navigate the challenges of starting and growing a business.

Adapting to Change : Successful entrepreneurs are agile and able to pivot their strategies in response to changing market conditions, customer needs, or competitive landscapes.

Perseverance and Resilience : Entrepreneurship is often characterized by setbacks and failures. Successful entrepreneurs demonstrate perseverance and resilience in the face of adversity, learning from their mistakes and continuing to pursue their vision.

Case Study 1: Airbnb

Airbnb, founded by Brian Chesky, Joe Gebbia, and Nathan Blecharczyk in 2008, revolutionized the travel and hospitality industry by creating a platform that connects travelers with local hosts offering unique accommodations.

Key Lessons :

  • Identifying a market need: Airbnb recognized the demand for affordable, unique travel experiences and created a platform to address this need.
  • Leveraging technology: By developing a user-friendly platform that simplifies the booking process and facilitates trust between hosts and guests, Airbnb was able to scale rapidly.
  • Building a strong brand: Airbnb's emphasis on authentic, local experiences and its "Belong Anywhere" motto helped create a strong brand identity and loyal customer base.

Case Study 2: Warby Parker

Warby Parker, founded by Neil Blumenthal, Andrew Hunt, David Gilboa, and Jeffrey Raider in 2010, disrupted the eyewear industry by offering stylish, affordable glasses online and through a home try-on program.

  • Challenging industry norms: Warby Parker identified an opportunity to disrupt the traditional eyewear industry by offering a more convenient, affordable, and socially conscious alternative.
  • Focusing on customer experience: By providing a seamless online shopping experience, home try-on program, and exceptional customer service, Warby Parker built a loyal customer base.
  • Incorporating social responsibility: Warby Parker's "Buy a Pair, Give a Pair" program, which donates a pair of glasses for every pair sold, helped differentiate the brand and appeal to socially conscious consumers.

Case Study 3: Slack

Slack, founded by Stewart Butterfield, Eric Costello, Cal Henderson, and Serguei Mourachov in 2013, transformed workplace communication with its innovative messaging platform designed for teams and organizations.

  • Solving a real problem: Slack addressed the challenges of effective team communication and collaboration, providing a more efficient alternative to email and traditional messaging tools.
  • Focusing on user experience: Slack's intuitive interface, customizable features, and integrations with popular tools and services helped drive adoption and user satisfaction.
  • Leveraging word-of-mouth marketing: By offering a free version of its platform and encouraging users to invite their colleagues, Slack was able to grow rapidly through viral word-of-mouth marketing.

Common Questions and Answers

What can entrepreneurs learn from studying case studies of successful ventures?

Studying case studies of successful entrepreneurial ventures can provide valuable insights into the strategies, challenges, and lessons learned by real-world entrepreneurs. By examining these examples, aspiring entrepreneurs can gain a better understanding of what it takes to identify market opportunities, develop strong business models, build talented teams, adapt to change, and persevere in the face of adversity.

How can entrepreneurs apply the lessons learned from case studies to their own ventures?

Entrepreneurs can apply the lessons learned from case studies by critically analyzing the strategies and tactics employed by successful ventures and adapting them to their own unique contexts. This may involve identifying similar market opportunities, developing innovative solutions to customer problems, focusing on user experience and customer satisfaction, leveraging technology to scale their businesses, and incorporating social responsibility into their business models.

What are some common challenges faced by successful entrepreneurs, as highlighted in case studies?

Case studies of successful entrepreneurial ventures often highlight common challenges such as navigating competitive landscapes, securing funding and resources, attracting and retaining talented team members, adapting to changing market conditions, and overcoming setbacks and failures. By studying how successful entrepreneurs have addressed these challenges, aspiring entrepreneurs can develop strategies and resilience to overcome similar obstacles in their own ventures.

Studying case studies of successful entrepreneurial ventures is a valuable way for aspiring entrepreneurs to learn from real-world examples and gain insights into the strategies, challenges, and lessons learned by successful entrepreneurs. By examining cases like Airbnb, Warby Parker, and Slack, entrepreneurs can identify key elements of entrepreneurial success, such as identifying market opportunities, developing strong business models, building talented teams, adapting to change, and persevering in the face of adversity. By applying these lessons to their own ventures, entrepreneurs can increase their chances of success and make a meaningful impact in their industries and communities.

Entrepreneurial Failure and Lessons Learned

Social entrepreneurship and impact investing, family businesses and succession planning, entrepreneurship and innovation, entrepreneurial ecosystem and support networks, pitching and presenting the business plan.

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a case study on entrepreneurship

Entrepreneurship in the Digital Era

Case Studies, Approaches, and Tools for Ecosystems, Business Models, and Technologies

  • © 2023
  • Daniel Schallmo   ORCID: https://orcid.org/0000-0002-4221-001X 0 ,
  • Jens Pätzmann 1 ,
  • Thomas Clauß   ORCID: https://orcid.org/0000-0001-7799-6369 2

Neu-Ulm University of Applied Sciences, Neu-Ulm, Germany

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Witten/Herdecke University, Witten, Germany

  • Provides latest insights from researchers and practitioners on digital entrepreneurship
  • Considers environmental factors on entrepreneurship comprehensively
  • Includes perspectives from several industries

Part of the book series: Management for Professionals (MANAGPROF)

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About this book

Changes in the environment such as trends, drivers, and influencing factors affect entrepreneurship and intrapreneurship in several ways. The changes of the environmental factors in several dimensions such as political, economic, socio-cultural, technological, ecological, and legal. On the one hand, the environmental changes include risk for existing business models. On the other hand, they include opportunities for new business models, entrepreneurship, intrapreneurship, and new insights in marketing.

This book provides empirical and conceptual papers and studies that tackle the challenges and opportunities for entrepreneurship in the digital era. It offers professionals, managers, researchers, lecturers, and students from the fields of entrepreneurship, innovation management, and business development valuable insight into the topic of entrepreneurship in times of digitalization.

  • Digital Entrepreneurship
  • Entrepreneurial Ecosystem
  • Digital Transformation
  • Case Studies
  • Strategic Planning

Table of contents (10 chapters)

Front matter, clarifying the field of digital entrepreneurship: systematic literature review with bibliometric methods.

  • Antonia Schulz, Daniel Schallmo

Strategic Entrepreneurship in the Digital Era

  • Ralf T. Kreutzer

Digital Entrepreneurial Opportunities in a 4.0 World: A Roadmap for Data-Driven Entrepreneurs

  • Tal Berman, Daniel Schallmo, Christopher A. Williams

Entrepreneurial Dynamic Capabilities Along the Value Chain: Evaluation of Case Studies

  • Christoph Haag, Theresa Marie Wobbe

Self-Employed Entrepreneurs’ Digital Mindset

  • Claus Andreas Gram Foss Rosenstand, Thomas Duus Henriksen

Use of Corporate Venturing Tools in Manufacturing Industry: A Systematic Literature Review

  • Stephan Nebauer, Peter Schrader, Erwin Gross, Thomas Bauernhansl

Logo Creation with Archetypes: Using Archetypical Shapes to Design Brand-Compliant Logos for Start-Ups

  • Sophie Steinecke, Jens U. Pätzmann

Archetypes and Colours: Findings of a Quantitative Study and Their Relevance for Start-Up Brands

  • Jens U. Pätzmann, Claudius Kübler

Classification of Born-Global Firms: The Case of Japanese High-Tech Startups

  • Saki Otomo, Shuichi Ishida, Mariko Yang-Yoshihara

Supporting Lean Startup Methodology in Three Finnish Micro-Sized Enterprises

  • Sami Jantunen, Helena Merikoski, Timo Partala, Niina Rantakari, Teija Rautiainen

Editors and Affiliations

Daniel Schallmo, Jens Pätzmann

Thomas Clauß

About the editors

Daniel Schallmo is Full Professor and Director of the Institute for Entrepreneurship at Neu-Ulm University of Applied Sciences in Germany. In the context of digitization, his work and research focuses on business model innovation, entrepreneurship, measuring digital maturity, developing digital strategies, the digital transformation of business models, and implementing digital initiatives.

Jens Pätzmann is Full Professor and Director of the Institute for Entrepreneurship at Neu-Ulm University of Applied Sciences in Germany. He teaches marketing, branding, and strategy for startups and conducts research in the field of social psychology and cultural anthropology in connection to archetypes and branding.

Thomas Clauß is Full Professor and Chair in Corporate Entrepreneurship and Digitalization in Family Business at the Witten/Herdecke University in Germany. He researches business model innovation, interorganizational governance, and digitization in family firms

Bibliographic Information

Book Title : Entrepreneurship in the Digital Era

Book Subtitle : Case Studies, Approaches, and Tools for Ecosystems, Business Models, and Technologies

Editors : Daniel Schallmo, Jens Pätzmann, Thomas Clauß

Series Title : Management for Professionals

DOI : https://doi.org/10.1007/978-3-031-43188-3

Publisher : Springer Cham

eBook Packages : Business and Management , Business and Management (R0)

Copyright Information : The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2023

Hardcover ISBN : 978-3-031-43187-6 Published: 17 November 2023

Softcover ISBN : 978-3-031-43190-6 Due: 18 December 2023

eBook ISBN : 978-3-031-43188-3 Published: 16 November 2023

Series ISSN : 2192-8096

Series E-ISSN : 2192-810X

Edition Number : 1

Number of Pages : XI, 208

Number of Illustrations : 63 b/w illustrations

Topics : Entrepreneurship , IT in Business , Industrial Organization

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Entrepreneurship

  • Business and society
  • Business management
  • Finance and investing
  • Health and behavioral science

How Private Equity Firms Infuse a Positive Attitude

  • Orit Gadiesh & Hugh MacArthur
  • April 10, 2008

My First, Failed Foray into Venture Investing

  • Whitney Johnson
  • March 21, 2011

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This Program Uses Lean Startup Techniques to Turn Scientists into Entrepreneurs

  • Greg Satell
  • March 07, 2017

Groupon Doomed by Too Much of a Good Thing

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  • August 16, 2011

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How Chronic-Disease Patients Are Innovating Together Online

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  • April 09, 2020

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Institutional Investors Must Help Close the Race and Gender Gaps in Venture Capital

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  • Reggie Van Lee
  • August 27, 2020

Can You Balance a Startup and a Baby?

  • David Silverman
  • December 08, 2008

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The Role of Private Equity in Driving Up Health Care Prices

  • Lovisa Gustafsson
  • Shanoor Seervai
  • David Blumenthal
  • October 29, 2019

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The "Older" Entrepreneur's Secret Weapon

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  • February 19, 2014

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Blue Oceans in Outer Space

  • Curt Nickisch
  • From the May–June 2023 Issue

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Turkey Badly Needs a Long-Term Plan for Syrian Refugees

  • Gunes A. Asik
  • April 13, 2017

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It Takes Purpose to Become a Billionaire

  • Anthony K. Tjan
  • September 10, 2013

How Can India Unleash Its Entrepreneurs?

  • Navi Radjou
  • November 11, 2009

a case study on entrepreneurship

Why Innovation Labs Fail, and How to Ensure Yours Doesn’t

  • Simone Bhan Ahuja
  • July 22, 2019

Bootstrap Finance: The Art of Start-ups

  • From the November–December 1992 Issue

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The One Thing VCs Could Do Immediately to Increase Returns

  • Nilofer Merchant
  • September 13, 2013

VC Larry Cheng on What Makes a Great Entrepreneur

  • December 07, 2009

a case study on entrepreneurship

Start-ups Have Office Politics, Too

  • David Frankel
  • June 09, 2014

The Founder's Dilemma

  • Noam Wasserman
  • From the February 2008 Issue

What Drones and Crop Dusters Can Teach About Minimum Viable Product

  • Steve Blank

a case study on entrepreneurship

Sonoma Raceway's Strategic Reset: Adapting to Major Shifts in the Motor Racing World

  • George Foster
  • Michael Cruickshank
  • Gerzain Gutierrez
  • October 26, 2020

Chateau d'Agel (A): From Concept to Deal

  • Benoit Leleux
  • Isabelle Pigeaux
  • February 11, 2008

Tech with a Side of Pizza: How Dominos Rose to the Top

  • Boris Groysberg
  • Sarah L. Abbott
  • Susan Seligson
  • January 05, 2021

VC Journey Vignette (A): Board Formation and Onboarding

  • Jeffrey J. Bussgang
  • Jackie Grant
  • June 09, 2024

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Reinvent Your Business Model: How to Seize the White Space for Transformative Growth

  • Mark W. Johnson
  • July 10, 2018

What's the Big Idea? (B)

  • Clayton M. Christensen
  • September 15, 2005

MINTing Innovation at NewYork-Presbyterian (B)

  • Richard G. Hamermesh
  • Michael Norris
  • June 10, 2015

Frank Addante, Serial Entrepreneur

  • September 10, 2008

OnStar: Not Your Father's General Motors

  • September 01, 2009

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Lessons from Private Equity Any Company Can Use

  • Orit Gadiesh
  • Hugh MacArthur
  • February 07, 2008

Double Vision: Making Eye Care Accessible through Cross-Subsidization

  • Ridhima Aggarwal
  • Stephen E. Chick
  • April 24, 2015

Teuer Furniture (B): Multiples Valuation

  • Mitchell A. Petersen
  • May 30, 2014

Kristen's Cookie Co. (A) (Abridged)

  • Roger E. Bohn
  • Janice H. Hammond
  • July 12, 2007

XYZ Corporation and Corporate Entrepreneurship

  • S. Venkataraman
  • February 09, 2006

Body Shop International

  • Christopher A. Bartlett
  • Kenton W. Elderkin
  • Krista McQuade
  • November 13, 1991

Airbnb, Etsy, Uber: Acquiring the First Thousand Customers

  • Thales S. Teixeira
  • Morgan Brown
  • May 25, 2016

The Redevelopment of Palazzo Tornabuoni (A)

  • Arthur I Segel
  • Ricardo Andrade
  • June 15, 2016

Napalm: From Soldiers Field to Trang Bang

  • Tom Nicholas
  • Jonas Peter Akins
  • November 18, 2014

ATH Technologies (A): Making the Numbers

  • Robert Simons
  • Jennifer Packard
  • May 18, 2017

Unified Dental Care

  • David Dodson
  • Mitchel Scott
  • September 09, 2020

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What Makes The Bombay Canteen India's Most Beloved Restaurant

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  • February 20, 2020

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Why Your Startup Won't Last

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  • December 16, 2019

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Why Aspiring CEOs Should Consider Acquisition Entrepreneurship

  • David Schonthal
  • January 27, 2020

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Case Questions

Smart phones are everywhere today. You probably have one nearby right now. However, access to landline phone service has not been complete for very long, and wireless service is not as widespread as many people might think. The first phone lines (landlines) connected Boston and Somerville, Massachusetts in 1877. The last town in the United States to receive landline service was Mink, Louisiana, a small community 100 miles south of Shreveport, which received landline service in early 2005. Check any major US wireless carrier, and its maps have gaps in service. Building networks of any kind takes planning, money, and time.

  • What are some similarities between an entrepreneur starting a new business in a new profession in a new market and a telephone service network?
  • How are the requirements for a telephone network infrastructure like those for a new entrepreneur?
  • What are some estimated costs, not necessarily monetary ones?
  • What are some benefits to an entrepreneur who enters a market with established networks?
  • How do established networks save the entrepreneur valuable money and time?
  • With limited resources, what criteria should an entrepreneur use to determine priorities of spending time, effort, and money in developing networks?
  • Does each criterion have equal weight? Why or why not?

The Internet Association (IA, https://internetassociation.org/) was founded in 2012 as a trade association devoted to Internet-based companies. Founding companies included Google , Amazon , eBay , and Facebook . These Internet-based companies founded this new trade group because they did not have a voice in Washington, DC, with respect to potential regulations and laws. The IA has synergy—more influence as a group than each company would have individually.

  • What prompted the formation of the IA?
  • Was it for marketing purposes?
  • Management support?
  • Industry advancement?
  • Regulatory influence?
  • What are some secondary purposes for the IA?
  • How might the original purpose of the organization shift as the industry matures?
  • Will small companies enjoy the same benefits of the larger founding organization?
  • Any new venture involves substantial risks and costs. How might a new Internet startup benefit from joining the IA?
  • How else do the large corporations benefit besides having a say in the political discussion in Washington, DC?
  • What time commitment should a new business make before expecting any positive return on investing time and money in a trade association?
  • If joining the IA requires a membership fee, what determinants should you use to place a value on the amount spent for dues?
  • What benefits of a trade association may be not easily linked to membership expenses?

In 1989, the new NFL owner of the Dallas Cowboys , Jerry Jones , fired the legendary coach Tom Landry and hired one of his former college football teammates, Jimmy Johnson , as the new head coach. Johnson faced the same problems that a new entrepreneur has: Who should be on my leadership team? What should be their responsibility? Out of twelve key coaching positions, Johnson kept only three coaches from Landry’s staff in the same positions and moved one coach to a different position. Within four years (1993), the Dallas Cowboys, under head coach Jimmy Johnson, won Super Bowl XXVII with six of the original coaches Johnson hired his first year still in the same positions.

  • How is a startup similar to an existing organization that needs to be turned around? How are they different?
  • What are some reasons to surround yourself with others instead of taking the attitude that “I can do it myself?”
  • For any leader, what are some reasons that skills in identifying and recruiting key people are more important than technical skills?

Every four years, the United States elects a president. Although the incumbent might be reelected, the United States is guaranteed to have a new president at least every eight years. On winning the election, the new president must identify candidates for cabinet positions. Some potential candidates decline the invitation and voluntarily withdraw themselves from consideration. Those who accept the invitation are put through an intensive screening process. The president then submits cabinet-level nominees to the US Senate for confirmation. As in any close group, recruiting and selecting individuals to join the presidential cabinet is critical for the president to achieve any objectives or goals.

  • What kind of experience is beneficial to members of a board of directors for a local performing arts group? Should they be experienced in industry? Government? Fundraising? Management? Marketing? The arts?
  • Besides experience, what other type of backgrounds should be considered? What about board members’ ages? Education? Gender? Residency? Financial Status? Connections to local or regional major employers?
  • What can a new entrepreneur learn from an executive director of a nonprofit about selecting candidates to build a winning team? How important is it that some candidates decline to join the board? How long should members be on the board?
  • How important is diversity in building a winning team? What skills must the entrepreneur perfect? What skills can be learned and developed later by the entrepreneur? Why is a variety of backgrounds, in the technical field and outside of the industry, important?
  • Who is the actual team leader? (1) Entrepreneur? (2) Strongest personality? (3) Smartest? (4) Most technically skilled? (5) Financier? (6) Most experienced in management?

Narciso Gómez has worked in the service department at an auto dealership for about twenty-five years and has served as the service manager for the past seven years. He is qualified for retirement through the dealership but wants to open his own business. He is looking at buying a franchise, either a Jiffy Lube quick oil-change franchise that is for sale or a new SuperGlass Windshield Repair franchise. Both are automotive service and repair related, where he has plenty of experience.

  • Besides his technical skills, what does Narciso need to consider before purchasing a franchise business?
  • How might the estimated volume of work required to generate enough sales to cover his financial obligations affect his decision?
  • The Jiffy Lube business model requires a four-bay facility. What does Narciso need to calculate in developing his business plan?
  • The SuperGlass Windshield Repair is an on-site repair model whereby the technicians drive to the vehicle’s location for work. What should Narciso’s main concerns be in developing a business plan for this business model?

Han Jia-ying was an office manager for a construction company until she decided to be a stay-at-home mother with her kids. Her former employer has called her to take over some administrative work at home, such as payroll processing, payroll tax filings, bookkeeping, and other general administrative work. Her employer has said that some of his customers probably could employ her for their general administrative tasks.

  • If she works from home, what type of scheduling issues does Jia-ying face? What might be some interruptions to her ability to meet specific deadlines, such as processing paychecks each week?
  • If Jia-ying needs additional help, what options does she have? Would she be wise to hire an employee or seek some support from someone else? Who might that be? What problems might Jia-ying encounter when seeking a nonregular employee?
  • Jia-ying will need new office equipment, including a new computer, a new scanner/printer, phone service, Internet connections, and so on. However, she is not tech savvy. How might she best manage working from home by herself, especially is something goes wrong or does not work?

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Entrepreneurship is at the root of business. Some entrepreneurs become so successful that their companies last long for 4-5 generations (and beyond), while some last for their generation. And many fail few years after taking off. Is there an equivalent of Level-5 Leadership (as propounded by Jim Collins) in entrepreneurship? No answers yet, though. IBSCDC�s case studies on entrepreneurship cover various topics connected with entrepreneurship � business models, business plans, entrepreneurial finance, founder-succession, social entrepreneurship, etc. The case studies enlisted here trigger your intuitive reasoning and question established wisdom. Come and explore what it takes to script a successful entrepreneurial venture. Read the interviews with experts that can enrich your learning from the case studies. View the videos on some highly successful entrepreneurs.

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How Intrapreneurship Accelerates Organizations: 4 Case Studies

Fostering an intrapreneurial culture can reap long-lasting rewards for your business, what is intrapreneurship.

Intrapreneurship is a people-centric approach to developing an entrepreneurial culture . Unlike entrepreneurs, intrapreneurs are actual employees who work with an existing company’s resources to achieve corporate innovation.

While the term “intrapreneurship” has a debatable history, it was first coined by Gifford Pinchot III and Elizabeth Pinchot in their published paper “Intra-Corporate Entrepreneurship” in 1978 and used again in their 1985 book “Intrapreneuring”. The term is a portmanteau of the words “inside” and “entrepreneur”.

Intrapreneurs are not building ventures from scratch, nor are they investing their own money into businesses. Instead, these people use an entrepreneurial mindset to develop innovative products and ideas that benefit the companies they’re working for.

Intrapreneurship can be achieved in 2 ways:

  • Experimenting with new lines of business through investment in new internal ideas
  • Instilling an entrepreneurial approach to strategy and execution into existing business lines

Why intrapreneurship accelerates growth

Companies that embrace innovation while optimizing existing products see lasting growth and profitability. A powerful yet simple approach to achieving innovation is capitalizing on the most important resource within your company: your people.

Research shows that intrapreneurship elevates both productivity scores and employee engagement . This is especially true for those employees who are more motivated by rewards as opposed to punishment. (As you might expect, employees that have a cautious and risk-averse mindset generally do not make good intrapreneurs.)

Why it’s hard to achieve

Intrapreneurship runs the risk of pinning all hope on a “genius who can save the day” which results in unpredictability of results and returns. This in turn can make it hard to champion intrapreneurship again in the future in front of boards and execs.

Furthermore, intrapreneurship isn’t as perfect a fit for all industries, especially where capital requirements and regulatory burdens are high. Some industries like aerospace and energy may face headwinds simply because the investment into internal startups must be more significant to generate data and measurable returns—and usually without the typical funding channels available to the rest of the business.

Intrapreneurial projects are also different from a traditional startup that is usually based on a blank canvas. As Bill Aulet, director of the Martin Trust Center for MIT Entrepreneurship puts it, startups are generally worry-free compared to larger companies. When you’re operating an enterprise, there’s already “a lot of paint on the canvas”.

An established business like this has several products, revenues, staff, processes, and an organizational structure—all those things that a startup is still trying to obtain—which can be both an enabler and a decelerant.

As startups mature, staying flexible and avoiding rigidity becomes harder. An entrepreneur has nothing to lose, but when you’re part of a bigger business you just don’t have that much freedom anymore due to potential threats and risks. Maintaining a balance in cases like these is crucial.

The right way to do intrapreneurship

Companies leveraging intrapreneurship the most fully tend to have 4 traits :

  • They embrace uncertainty
  • They assemble the right team and resources around intrapreneurs
  • They reward agility and incremental proof
  • They widely explore new customer needs and segments

Let's explore 4 companies that have had stellar results from intrapreneurship.

Case study 1: Amazon Web Services

Amazon Web Services (AWS) is a global cloud computing service provider. The story of how AWS became the workhorse of the cloud computing industry, now standing next to such giants as IBM, Microsoft, and Google, is fascinating, to say the least.

According to Andy Jassy, AWS leader and SVP , no “ah-ha” moment lead Amazon, then an online bookseller, to become a game-changing force in the technology market. Instead, the idea to expand gradually emerged out of the company’s frustration with its ability to support existing customers, and launch projects.

Amazon stumbled upon the concept of AWS while trying to solve a recurring need for faster technology deployments. The reason for this was the company’s focus on delivering better experiences both internally and for its partners. 

The AWS team soon started as an intrapreneurial venture within Amazon. After some time, the company began to look seriously at what this branch of business would look like in the long term. Amazon’s early-stage startup questions included:

  • Is there a market need for a better solution?
  • Do we have the competency to provide a successful product?
  • Is the space large enough to become part of the business?
  • Do we have a differentiated approach?

The answer to all of these was a solid yes. AWS was launched in 2006 and soon manifested itself as a disruptive approach to cloud computing development.

Case study 2: PlayStation

PlayStation is a captivating story of a successful product creation launched by Sony’s intrapreneur Ken Kutaragi.

Ken joined Sony in Japan in 1975. He was working as an electrical engineer at Sony sound labs when he bought his daughter a Nintendo game console. As his daughter played games, he noticed that the quality of the sound was sub-par. Ken figured that a digital chip dedicated to sound would drastically improve the quality of the gaming system. 

Long story short, he started working as an outside consultant for Nintendo while keeping his day job at Sony. Ken managed to develop the SPC7000 for Nintendo games, and as he continued working as a part-time consultant, he eventually developed a CD-ROM-based system for Nintendo.

Nintendo decided not to move forward with the CD-ROM system. That’s when Ken saw the market opportunity of gaming systems for Sony. Being a natural intrapreneur, he pressed hard to convince Sony to enter the electronic gaming industry. Sony’s then-CEO Chairman Ohga recognized Ken’s creativity and innovation-focused mindset. He backed Kutaragi’s plan despite most of the senior management opposing the idea.

Ken went on to lead the effort to help Sony develop a gaming system that later became widely known as PlayStation. The product became a global success, taking a significant market share of the same consoles and selling more than 70 million units in the late 1990s . By 1998, the PlayStation made up 40 percent of Sony’s operating revenues.

Case study 3: Post-It Notes

Post-It Notes is the classic business school example of an intrapreneurial mindset. It all started in 1974 when a 3M engineer Arthur Fry saw that a special adhesive developed by the company was failing. He noticed the glue had a slight tacky quality so he tried some of it to stick a note in his hymnal. Not only did it work, but it was also easily removable. 

However, after the initial discovery, 3M management failed to see value in the non-sticky adhesive. There was no internal senior support for the concept until a change in management in 1973. That’s when the new products laboratory manager Geoff Nicholson was convinced to give this a go. 

It wasn’t until 1977 that the product has been finally tested for real-world sales, and the rest is history.

Case study 4: Gmail

As Google’s CEO, Eric Schmidt puts it , Google’s business is all about innovation. A notable aspect of Google’s innovative culture is its legendary 20 percent time policy that allows employees to invest about a day per week to pursue projects outside of their area of duty. Through this practice, Google encourages its employees to act as intrapreneurs and think outside the box. Most of the time, Googlers that work on 20 percent projects join forces with others to create an internal start-up.

One of the most notorious and successful examples that resulted from this practice is Gmail. It all started with Google’s employee Paul Buchheit and his idea to expand Google’s services by developing a web-based email that could provide a search engine.

Most within the company thought this was a bad idea from both the strategic and product point of view. But all worries were set aside when founders of Google Larry Page and Sergey Brin decided to go ahead and support Paul’s project.

As a result, Google’s Gmail launched in 2004 and became the company’s first landmark service since its search engine service started in 1998.

Today, Gmail has more than 1.5 billion active users from around the world. It has gone from a small intrapreneurial experiment to becoming one of the key services of Google’s product offering.

Final words

It’s important to understand that intrapreneurship is by no means the catch-all solution for companies looking to innovate. As mentioned earlier, intrapreneurship is not made for every business, and it certainly can’t solve all problems. Think of it more like one of the many elements that can be applied to foster company innovation.

The case studies provided in this article all point out one simple truth: intrapreneurship isn’t just about doing things in a certain way but is more of a mindset that enables your employees to think and act in a way that supports entrepreneurial culture within the company.

It’s also not about hero employees saving the day. Developing an intrapreneurial culture takes time and has to be supported at an organization-wide level to bring lasting results.

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These are the reasons why businesses are getting started in 2023, 29% of entrepreneurs say they wanted to be their own boss, 17% were dissatisfied with corporate life, 16% wanted to pursue their passion, and 12% say the opportunity presented itself. Entrepreneurship in India has witnessed a remarkable surge over the past few decades. With a burgeoning economy and a dynamic ecosystem, the country has produced a plethora of successful entrepreneurs and startups. In this article, we delve into the top 10 case studies on entrepreneurship in India, each offering unique insights, lessons, and inspiration for aspiring business leaders.

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Table of Content Top 10 Case Studies on Entrepreneurship in India

Top 10 Case Studies on Entrepreneurship in India

Flipkart: revolutionizing e-commerce.

Founders : Sachin Bansal and Binny Bansal

Year Founded : 2007

a case study on entrepreneurship

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Key Takeaway : Customer focus and innovation can disrupt traditional industries and lead to exceptional growth.  

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OYO: Disrupting the Hotel Industry

Founder : Ritesh Agarwal

Year Founded : 2013

Ritesh Agarwal's story is a prime example of young entrepreneurship in India. OYO, which began as a budget hotel aggregator, has expanded globally, becoming one of the world's largest hospitality chains. Ritesh's vision is backed by a robust technology platform, and streamlined and standardized hotel operations, offering affordable, quality stays.

Key Takeaway : Identifying a market gap and using technology to address it can lead to rapid business expansion.

Read more:  Top 12 Examples of AI Case Studies in Content Marketing

Byju's: Changing the Face of Education

Founder : Byju Raveendran

Year Founded : 2011

Byju, the edtech unicorn, was born from Byju Raveendran's vision to make learning engaging and accessible. He built a unique platform offering interactive online classes for students across India. Byju's became one of the world's most valuable edtech companies, catering to millions of students.

Key Takeaway : Leveraging technology for education can create substantial opportunities and impact a wide audience.  

Paytm: A Digital Payment Pioneer

Founder : Vijay Shekhar Sharma

Year Founded : 2010

Paytm, initially a mobile recharge and bill payment platform, became a pioneer in digital payments in India. Vijay Shekhar Sharma's journey from a small town in Uttar Pradesh to building a fintech empire is an inspiration. The company's success can be attributed to its innovative approach and the ability to adapt to evolving market needs.

Key Takeaway : Flexibility and adaptability are crucial in the ever-evolving fintech industry.

Zomato: From a Restaurant Guide to a Food Delivery Giant

Founders : Deepinder Goyal and Pankaj Chaddah

Year Founded : 2008

Zomato began as a restaurant discovery platform but swiftly evolved to include food delivery services. The founders, Deepinder Goyal and Pankaj Chaddah, navigated challenges like fierce competition and the logistical complexity of food delivery. Their ability to pivot and cater to diverse customer needs allowed them to expand globally.

Key Takeaway : Adapting to changing market demands and diversifying offerings can lead to substantial growth.

Related article:  Top 10 Ways to Achieve Search Engine Optimization (SEO) Strategies

MakeMyTrip: Trailblazing in Online Travel

Founders : Deep Kalra

Year Founded : 2000

Deep Kalra founded MakeMyTrip at a time when e-commerce was in its nascent stage in India. Over the years, the company transformed the way Indians booked travel. With continuous innovation and expansion, MakeMyTrip is now a leading online travel company in the country.

Key Takeaway : Identifying an untapped niche and being a pioneer can result in long-term success.

Nykaa: Redefining Beauty Retail

Founder : Falguni Nayar

Year Founded : 2012

Falguni Nayar, a former investment banker, ventured into the beauty and cosmetics industry with Nykaa. The e-commerce platform revolutionized the beauty retail sector by offering a vast range of products, including both luxury and affordable brands. The company's success underscores the importance of understanding consumer preferences and delivering a seamless online shopping experience.

Key Takeaway : Customer-centricity and a diverse product range can lead to rapid growth in e-commerce.

Suggested:  Nykaa Case Study on Digital Marketing Strategies 2023

Freshworks: SaaS Unicorn from India

Founders : Girish Mathrubootham and Shan Krishnasamy

Girish Mathrubootham and Shan Krishnasamy co-founded Freshworks with the aim of creating a customer engagement software company. The company's suite of SaaS products has gained global recognition. Their approach to building a robust software platform with a focus on customer satisfaction exemplifies their journey from a Chennai-based startup to a SaaS unicorn.

Key Takeaway : A strong product and customer-centric approach can drive international success in the SaaS industry.

Lenskart: Redefining Eyewear Retail

Founder : Peyush Bansal

Peyush Bansal recognized the need for a reliable and convenient way to purchase eyewear in India. Lenskart introduced an online platform for buying eyeglasses and contact lenses. By integrating technology, Lenskart streamlined the purchase process, offering a wide range of eyewear and personalized services.

Key Takeaway : Identifying gaps in the market and providing innovative solutions can create new business opportunities.  

Rivigo: Revolutionizing Logistics

Founders : Deepak Garg

Year Founded : 2014

Deepak Garg's Rivigo introduced an innovative approach to logistics and transportation in India. Their relay model and tech-enabled trucking system optimized supply chain operations, reduced transit times, and enhanced efficiency. Rivigo's success in a traditional industry showcases the power of technology-driven solutions.

Key Takeaway : Applying technology to traditional sectors can lead to significant improvements and growth.

These 10 case studies on entrepreneurship in India provide a diverse range of success stories, demonstrating the versatility, resilience, and innovative spirit of Indian entrepreneurs. Each of these entrepreneurs identified market gaps, harnessed technology, and adapted to changing dynamics to build successful businesses. Their journeys serve as inspiration for aspiring entrepreneurs and underscore the limitless possibilities that await those willing to take risks and pursue their visions in the Indian business landscape.

What is entrepreneurship?

Who is an entrepreneur, what qualities make a successful entrepreneur, what is a business plan, and why is it important for entrepreneurship, what is "bootstrapping" in entrepreneurship, what is a business model.

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COMMENTS

  1. Entrepreneurship Case Studies

    A. J. Wasserstein. Employee/HR, Entrepreneurship. Before entering the Yale School of Management, James Guba (SOM'18) had thought about becoming an entrepreneur. He did not have a specific idea to build a business around, but he did aspire to take charge of an organization and grow it. At Yale, Guba discovered an entrepreneurial niche called ...

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  3. Entrepreneurship Articles, Research, & Case Studies

    Many companies build their businesses on open source software, code that would cost firms $8.8 trillion to create from scratch if it weren't freely available. Research by Frank Nagle and colleagues puts a value on an economic necessity that will require investment to meet demand. 12 Mar 2024. Cold Call Podcast.

  4. Entrepreneurship and Innovation

    Entrepreneurship & Innovation Group faculty take a multi-disciplinary lens to study these phenomena, which are vitally important for the global economy and deeply integrated into the fabric of Berkeley Haas and the Bay Area. Learn more. The Berkeley-Haas Case Series is a collection of business case studies written by Haas faculty.

  5. Case Studies

    Columbia Caseworks : A selection of Columbia Entrepreneurship Cases. Case Centre : A distributor of over 50,000 cases on a variety of business topics including entrepreneurship produced by various institutions. Some electronic and some paper cases are free and others are sold for a fee, with free teaching materials.

  6. Case Studies

    Entrepreneurship Cases. Ninety case studies from1987-94 produced by the Carnegie Mellon Tepper School of Business in cooperation with 525 institutions including University of Toronto. Free. A collection of cases in Chinese and English focusing on Asian management and business experience. Searchable by topic or company.

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    Back to Case Studies. Teaching Resources Library. Entrepreneurship Case Studies. Teaching Resources Library Biocon India Group Teaching Resources Library Checkr and Fair Chance Hiring Teaching Resources Library E-commerce at Yunnan Lucky Air Teaching Resources Library Managed by Q

  8. Center for Entrepreneurial Studies

    CES was founded in 1996 through a visionary partnership of two Stanford GSB faculty, Charles A. Holloway and H. Irving Grousbeck, to address the need for greater understanding of issues facing entrepreneurs and the entrepreneurial community. CES is building a dynamic global community of entrepreneurs and thought leaders who are changing the world.

  9. Ch. 11 Case Questions

    The Guidewell Innovation Center at Lake Nona Medical Center on the outskirts of Orlando, Florida, is a 92,000-square-foot facility aimed at accelerating innovation within the healthcare industries. Guidewell, the parent company of Florida Blue, brings in outside companies to help with that innovation process. One of the features of the Innovation Center is its Collaborative Resource Ecosystem.

  10. Entrepreneurship

    Start building your courses today. Register for a free Educator Account and get exclusive access to our entire catalog of learning materials, teaching resources, and online course planning tools. Browse entrepreneurship learning materials including case studies, simulations, and online courses.

  11. Case Studies and Successful Entrepreneurial Ventures

    Studying case studies of successful entrepreneurial ventures can provide valuable insights into the strategies, challenges, and lessons learned by real-world entrepreneurs. By examining these examples, aspiring entrepreneurs can gain a better understanding of what it takes to launch and grow a successful business.

  12. Entrepreneurship in the Digital Era: Case Studies, Approaches, and

    This book provides empirical and conceptual papers and studies that tackle the challenges and opportunities for entrepreneurship in the digital era. It offers professionals, managers, researchers, lecturers, and students from the fields of entrepreneurship, innovation management, and business development valuable insight into the topic of ...

  13. Social Entrepreneurship: Articles, Research, & Case Studies on Social

    Harvard Business School professor Mitch Weiss and Brandon Tseng, Shield AI's CGO and co-founder, discuss these and other challenges entrepreneurs face when working with the public sector, and how investing in new ideas can enable entrepreneurs and governments to join forces and solve big problems in the case, "Shield AI."

  14. Entrepreneurship

    Bootstrap Finance: The Art of Start-ups. Entrepreneurship is more celebrated, studied, and desirable than ever. Business school students flock to courses on entrepreneurship. Managers, fearful of ...

  15. Ch. 12 Case Questions

    Introduction; 10.1 Launching the Imperfect Business: Lean Startup; 10.2 Why Early Failure Can Lead to Success Later; 10.3 The Challenging Truth about Business Ownership; 10.4 Managing, Following, and Adjusting the Initial Plan; 10.5 Growth: Signs, Pains, and Cautions; Key Terms; Summary; Review Questions; Discussion Questions; Case Questions; Suggested Resources

  16. Research Guides: Entrepreneurship: Articles, Journals, & Cases

    This guide supports UCI's innovation and entrepreneurship community by connecting users to relevant resources used to conduct research. A list of databases containing academic articles, how to search and browse for journals, a select list of innovation and entrepreneurship-related journals, and resources containing case studies.

  17. Case Studies in Entrepreneurship

    Most entrepreneurship and small business textbooks contain few, if any, cases that an instructor can use with students and illustrate important theories or topics from the course. This book contains cutting-edge case studies that illustrate key problems confronting contemporary entrepreneurs.

  18. Entrepreneurship in times of crisis

    One of the objectives of this special issue was to address the void that exists in terms of teaching case studies that focus on entrepreneurship and crisis. In concluding their systematic literature on entrepreneurship and crisis Xu et al. (2021 :316) state: "We must be prepared to deal with various crises.".

  19. Corporate Entrepreneurship: Articles, Research, & Case Studies

    Corporate Social Entrepreneurship. by James E. Austin & Ezequiel Reficco. Accelerated organizational transformation faces a host of obstacles well-documented in the change management literature. Because corporate social entrepreneurship (CSE) expands the core purpose of corporations and their organizational values, it constitutes fundamental ...

  20. Entrepreneurship Case Studies

    IBSCDC's case studies on entrepreneurship cover various topics connected with entrepreneurship - business models, business plans, entrepreneurial finance, founder-succession, social entrepreneurship, etc. The case studies enlisted here trigger your intuitive reasoning and question established wisdom. Come and explore what it takes to script ...

  21. How Intrapreneurship Accelerates Organizations: 4 Case Studies

    Intrapreneurship is a people-centric approach to developing an entrepreneurial culture. Unlike entrepreneurs, intrapreneurs are actual employees who work with an existing company's resources to achieve corporate innovation. While the term "intrapreneurship" has a debatable history, it was first coined by Gifford Pinchot III and Elizabeth ...

  22. Top 10 Case Studies on Entrepreneurship In India

    These 10 case studies on entrepreneurship in India provide a diverse range of success stories, demonstrating the versatility, resilience, and innovative spirit of Indian entrepreneurs. Each of these entrepreneurs identified market gaps, harnessed technology, and adapted to changing dynamics to build successful businesses.

  23. PDF Cases in Entrepreneurship

    In het module Cases in Entrepreneurship we zoom in on a combination of research findings, theories and case studies regarding 4 specific topics within the field of entrepreneurship to grasp a deeper understanding by means research, reflection and discussions. A total of 4 topics will be offered. The topics discussed are: 1.