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Career Advice : National Service (NSS) Appointment Letter For Applicants

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national service (nss) appointment letter for applicants

  • National Service (NSS) Appointment Letter For Applicants

NSS Appointment Letter

The management of the National Service Scheme (NSS) has released online the Appointment Letters of Service Personnel for the 2020/2021 service year. Successfully posted Personnel should follow the below procedures to obtain their Appointment letter.

How to Print National Service Appointment Letter

Importantly, the printing of appointment letters begins on a date yet to be specified. Thereafter, follow the lead below to download and print your NSS appointment letter.

  • Goto NSS Posting Portal via https://portal.nss.gov. gh /check-posting
  • Next, Enter your NSS Number in the space provided and Click the Search button.

CONTINUE READING BELOW

  • When your Posting details, scroll down and click Click here to Print Posting Letter,
  • Your Posting Letter Page will Popup, then Click Show Appointment Letter below your details
  • Finally, Download and Print your NSS Appointment Letter.

After that, What’s Next?

1. Now take the appointment letter which has the User Agency form attached to it to the organization you’ve been posted to ( user agency ) for the letter to be signed by either the Head of the organization, Head of Department or the HR Director with the company’s official stamp. Please go early. You’re not the only one who’s been posted and you may be bounced.

2. Now that your letter has been endorsed, go back to the NSS site, log in , look on the dashboard and click Regional Registration Appointment. You’d be asked to schedule an appointment by selecting the date and time suitable for you, for your Regional Registration aka manual registration.

Note: if you don’t book online, you won’t be attended to at the regional zonal registration centres .

3. Now go to the regional zonal centre which is the NSS office in the region you were posted to , on the date and time you specified , for you to be registered into their system. Make sure you take your endorsed form, a valid national ID, passport picture, school ID and for those going to public sectors, your E-zwich card. Go prepared so nothing gets sprung up on you.

4. After your registration, you’d be given a Regional Acceptance Number (RAN) . Go back onto the NSS website , print your appointment letter again (this time it will have your RAN). Simply print 3 copies and send one to the NSS District office, one to the place you were posted to and keep the last one.

Note: If you’re rejected by the company you were posted to, just take a release letter from them and go to the NSS office to be reposted. If you still haven’t been posted at all, head over to the NSS office too.

For more information and inquiries, you can contact the National Service Scheme (NSS) by visiting the official website via http://nss.gov.gh or  +233-302-772714, +233-302-772714, 6 Patr i ce Lumumba Road, Airport Residential Area, Accra.

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application letter for employment as a national service personnel

Vacancy For National Service Personnel For The 2022/2023 Academic Year

The Institute of African Studies, University of Ghana, requires the services of National Service Personnel for the 2022/2023 academic year. Interested final year students should apply to the Administrator, Institute of African Studies.

CRITERIA FOR SELECTION

  • Expecting to graduate with at least Second Class Honours
  • Able to work with Microsoft Word and Excel
  • Good writing and editing skills
  • Ability to work in a challenging environment
  • Good communications skills
  • Good appearance
  • Prepared to work on requested overtime and weekends

NOTE : Applicants who cannot stay for the full year of the service (October 2022 to August, 2023) period should not apply.

Applicants will be required to partake in a compulsory understudy which will take place although academic work will still be in session.

Applicants should send the following via e-mail to [email protected]/ [email protected] or submit a hardcopy of the documents to the General Office of the Institute of African Studies:

  •  An application letter
  •  Current transcript of Academic Record
  •  Current Curriculum Vitae
  •  A clear scanned copy of passport-size photograph
  •  A clear scanned copy of student ID card (front and back)

DEADLINE FOR SUBMISSION : Thursday, 28 April 2022, at 5:00 pm.

Please note that the application deadline will be strictly observed. Only short-listed applicants will be contacted.

Graduate Programme

Undergraduate Programme

Prospective Students

History and Politics

Language, Literature and Drama

Media and Visual Arts

Music and Dance

Societies and Cultures

Religions and Philosophy

Units/Facilities

Ghana Dance Ensemble

Publications Unit

J.H Kwabena Nketia Archives

Manhyia Archives

Other Links

UG Staff Email Portal

General Office

Telephone: +233 (0) 302 909014 / +233 (0) 302 908660 ext 2051         

Email: [email protected]

texti

write an application letter as a national service personnel

Adterra

To whom it may concern,

I am writing to apply for a position as a national service personnel. I understand that successful national service personnel must possess excellent communication and interpersonal skills in addition to the ability to work well with people from diverse backgrounds.

I believe I possess all of these qualities, as evidenced by my academic and professional experience. My current studies in social work at the University of California have allowed me to gain an understanding of how individuals from diverse backgrounds can come together and collaborate effectively. Additionally, my previous volunteer experience with local NGOs has given me an appreciation of what it takes to provide effective services in a multi-cultural environment.

In addition to possessing strong communication and interpersonal skills, I also have extensive knowledge of both local and national government policies related to civic engagement. Furthermore, I have demonstrated leadership abilities in various roles such as organizing workshops for students on topics related to civic engagement and leading initiatives that promote public awareness about critical issues such as environmental sustainability or poverty reduction projects. Finally, my ability to stay organized while working under tight deadlines makes me an ideal candidate for this position.

I am excited at the prospect of joining a team dedicated towards fostering civic responsibility through public service activities across our nation; where I could contribute significantly through my knowledge and experience gained throughout my education career thus far! If you consider me suitable for this role please do contact me so we can discuss further details regarding this opportunity. Thank you for your consideration!

Sincerely, [Name]

National Personnel Records Center

National Archives Logo

National Personnel Records Center (NPRC)

NPRC Building

National Personnel Records Center 1 Archives Drive St. Louis, MO 63138

Telephone: 314-801-0800 Fax: 314-801-9195

See the Press Kit

Mission and History:

Personnel records, quick find:.

If the veteran separated from military service 
If the Federal civil servant's employment ended If the Federal civil servant's employment ended

Check the Status of a Military Service Records Request

The National Personnel Records Center (NPRC) is one of the National Archives and Records Administration's (NARA) largest operations. We are the central repository of personnel-related records for both the military and civil services of the United States Government. Our mission is to provide world class service to government agencies, military veterans and their family members, former civilian Federal employees, and the general public.

The NPRC, as it exists today, is the product of several previous operations. Today's organization is the embodiment of NARA's policy that places all inactive Federal personnel records, both military and civilian, in the custody of a single administrative unit. The history of the NPRC is a rich and varied story whose roots are interwoven in the fabric of the post-World War II American Experience.

Learn more about the history of the NPRC

NPRC Records Holdings, Overview:

Official Military Personnel Files (OMPF) from all service branches for veterans with a discharge date less than 62 years ago*
Military health and medical records of discharged and deceased veterans, retirees and military family members treated at military service medical facilities
Official Personnel Folders (OPF) of former Federal civil servants whose employment ended after 1951
Employee Medical Folders (EMF) of former Federal civilian employees

* Military personnel records are open to the public 62 years after the service member's separation from the military. (To calculate this, take the current year and subtract 62.) Records of any veteran who separated from the military 62 (or more) years ago can be ordered by anyone for a copying fee.  Non-archival records are subject to access restrictions.

* Records are accessioned into the National Archives, and become archival, 62 years after the service member's separation from the military. This is a rolling date; hence, the current year, 2014, minus 62 years is 1952. Records with a discharge date of 1952 or prior are archival and are open to the public. Records with a discharge date of 1952 or after are non-archival and are maintained under the Federal Records Center program. Non-archival records are subject to access restrictions.

Status Check: Check the Status of a Military Service Records Request

application letter for employment as a national service personnel

International Enrolment Form

Welcome to the individual enrolment page..

On this page, Ghanaian nationals who graduated from International schools can apply as an individual to be mobilized for National Service.

Please consider the following guidelines to submit your individual application:

  • Only Ghanaian nationals can apply for national service.
  • Graduates from Ghanaian universities MUST have graduated at least 1 year prior to the service year they seek to join.
  • All current year graduates can only enroll for national service through their institution of study.
  • International graduates must have fully completed their studies, with results published to enroll for NSS.

Please review Guidance on completing your Individual Enrolment Application, for more information.

  • Already Created an Account

application letter for employment as a national service personnel

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application letter for employment as a national service personnel

INVITATION FOR REQUESTS FOR NATIONAL SERVICE PERSONNEL FROM USER AGENCIES FOR THE 2023/2024 SERVICE YEAR DEPLOYMENT

Management of the National Service Scheme (NSS) has begun processing prospective national service personnel for deployment for the 2023-2024 service year.

This year's deployment is private sector driven; and so the Scheme intends to deploy more numbers of service personnel to the private sector.

Private institutions are therefore encouraged to submit more requests for service personnel to meet their growing manpower demands.

Metropolitan, Municipal and District Assemblies (MMDAs), Ministries, Departments and Agencies (MDAs), banks, financial and educational institutions, hospitals, security agencies and all those interested in hosting national service personnel in the 2023/2024 service year are also encouraged to put in formal requests to the Secretariat.

The requests must be submitted on official letterheads with official addresses, emails, phone numbers and locations of the Organizations.

User agencies are to indicate the number of national service personnel required and should specify the desired academic/professional qualifications.

Agencies with special needs are advised to contact the National Service Secretariat for discussions.

All requests must reach the National Service Secretariat before FRIDAY, AUGUST 11, 2023.

application letter for employment as a national service personnel

U.S. flag

An official website of the United States government

Mission Support Specialist (Finance)

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Spokane Sector, Mission Readiness Operations, located in Spokane, WA.

  • Accepting applications

Open & closing dates

06/18/2024 to 06/25/2024

$60,151 - $94,608 per year

Pay scale & grade

1 vacancy in the following location:

  • Spokane, WA

Telework eligible

Travel required.

Occasional travel - You may be expected to travel for this position.

Relocation expenses reimbursed

Appointment type, work schedule.

Competitive

Promotion potential

Job family (series).

0301 Miscellaneous Administration And Program

Supervisory status

Security clearance.

Not Required

Announcement number

USBP-SMP-12434428-AMY

Control number

This job is open to.

Federal employees who meet the definition of a "surplus" or "displaced" employee.

Current or former competitive service federal employees.

Current excepted service federal employees.

Certain current or former term or temporary federal employees of a land or base management agency.

Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.

Family members of a federal employee or uniformed service member who is or was, working overseas.

Clarification from the agency

Current Federal employees with competitive status; Current and former Federal employees covered by an OPM Interchange Agreement; Current and former Land Management employees who meet the Land Management Workforce Flexibility Act; Veterans eligible under VEOA; Individuals eligible under a noncompetitive special hiring authority; Current and former Federal employees with reinstatement eligibility.

  • Providing technical guidance and performing a variety of comprehensive services related to finance, budget, procurement and travel.
  • Applying a range of administrative concepts, laws, policies and analytical methods to ensure compliance, provide technical direction, and addressing technical issues or problems and procedural requirements.
  • Planning and carrying out a wide variety of mission support, budgetary and administrative research, and program planning activities related to the missions and functions of the Mission Readiness Operations.
  • Performing review and analysis of budget, management, training, logistics, procurement, and all other areas of mission support resources in support of the Division.

Requirements

Conditions of employment.

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link .
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
  • Bargaining Unit: This is a bargaining unit covered position, represented under the National Border Patrol Council - NBPC. For local chapter contact information see https://bpunion.org/# .

Qualifications

  • Preparing budget requests, updating data on spreadsheets, paying invoices and resolving issues as needed;
  • Reviewing invoices for accuracy and maintaining invoice processing database;
  • Reviewing travel authorizations, expense reports, and performing monthly travel card reviews.
  • Analyzing historical budget data, current spending, future estimates and trends;
  • Overseeing expenditures to ensure allocations, commitments and expenditures are projected and spent accordingly;
  • Monitoring the travel card program to ensure compliance with the Federal Travel Regulations and other applicable regulations and policies;
  • Reviewing bank reports and accounts to ensure payments are reconciled in accordance with current travel regulations.
  • GS-09: A Master's degree, two full years of graduate education, a J.D. or an LL.B. degree from an accredited college or university may substitute for experience required at this level. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.
  • GS-11 : A Ph.D. or an equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree or an LL.M. degree from an accredited college or university may substitute for experience required at this level. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 54 semester or 81 quarter hours.
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 06/25/2024.
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

  • Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible
  • Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link .
  • Peace Corps and VISTA
  • Land Management Hiring Flexibility Act : The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance.
  • O ther miscellaneous hiring authorities

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

  • Planning and Resource Management
  • Budget Administration
  • Transportation and Travel

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  • Your resume : A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. *Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords.
  • Your responses to the job questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12434428
  • Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions.
  • Are you a former federal employee, and have been separated from federal service for over 52 weeks? To be considered non-competitively, a recent rating of record (performance appraisal) from your most recent career or career-conditional position of at least fully successful (or equivalent) is required to be submitted with your application. If you were not issued a rating of record, a letter from your most recent career or career-conditional position Supervisor stating you were fully successful will be accepted. For more information, review the OPM Hiring Information .
  • Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see www.naces.org . See Recognition of Foreign Qualifications for more information.
  • Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
  • Special Appointing Authority: See "Additional Information" section to determine what documentation you need to submit as proof of eligibility for a Special Appointing Authority.
  • Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD-214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15 . If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected character of service and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD-214 upon separation from the military. To learn more click here .
  • Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. Additionally, if you are a former federal employee, and have been separated from Federal service for over 52 weeks, it is recommended that you submit your most recent rating of record (performance appraisal) when applying. To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English. If you are unable to apply online or need to submit a document you do not have in electronic form, you must request an alternative application which is available from the Human Resources Office. Please contact CBP Hiring Center at [email protected] for more information regarding an alternate application process. Applications and supporting documentation will not be accepted by mail or email. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 06/25/2024. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application and you must again upload it by the closing date. Please upload your resume under "Resume" and any other applicable supporting documents mentioned above under the appropriate Document Type. If your Document Type is not listed, upload as "Other." Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to [email protected]. View common definitions of terms in this announcement.

Agency contact information

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool. Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. You will be notified by email after each of these steps has been completed. Stay informed of changes to your application status by signing up for automatic email alerts with your USAJOBS account . If you are referred, you will receive a final notification of the disposition of the announcement. We expect to make a tentative job offer within 60 days after the close of the announcement. If you are selected, we may conduct a suitability/security background investigation. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment , and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

How to apply, fair & transparent.

This job originated on www.usajobs.gov . For the full announcement and to apply, visit www.usajobs.gov/job/795652000 . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

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  • Screen passengers, vehicles, and shipments entering our country
  • Seize illegal narcotics, vehicles, and agricultural products and prohibited goods.
  • Prevent unauthorized entry into the country
  • Rescue individuals who fall into dangerous conditions traversing our border

Visit our careers page

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Opinions of Thursday, 3 September 2015

Columnist: Tetteh, Nathan Qarboo

National service person? Then note these 10 wisdom nuggets…

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Comments (9)

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National service is one inevitable stage in the life of every Ghanaian who completes a tertiary institution, especially if the school enjoys government subvention. Release of postings is often greeted with mixed reactions, with some people being very happy with their stations and others wishing they had gotten somewhere else. For most people, National Service is an opportunity to give back to ones country in the spirit of patriotism while others see it as a form of probational job opening, at the end of which one may either get retained or laid off. Whichever way you see this, my point lies in the fact that whatever you lay your hands on, do it with due diligence as one may never know what good could possibly come out of it now or in the not so distant from now. Therefore, it would benefit you as well any other person you recommend this publication to, to take note of these ten carefully thought out wisdom nuggets that I trust would get u an inch closer to being retained in your national service office after all is said and done or would contribute to your success in life later on. Let’s begin now. ? Accept your posting as an integral part of you It would be extremely difficult for you to succeed in your new endeavor if you do not accept the posting and its accompanying responsibilities first of all. You need to sink it down your mind and soul that this is going to be part of your identity at least for the next one year of your life. This is going to help align your thinking with this new situation so that you begin to see it as being just as important as other aspects of your life. This is really important. It is not about which company or establishment you are placed in but the need for you to make a good name for yourself. This would also mean that you have to find out a lot about the institution and what they are about so that you would know what exactly you are involved in. Do not be lazy about this. Use the internet to your advantage and make sure you find out all details necessary. If possible, get the customer service line of the company from online and give them a call. This would open you up to a lot of things that you were probably assuming previously, but which might not be entirely true. Having done this, your mind would have been fully prepared to face the task ahead of you. ? Observe a lot, listen a lot, talk little It is imperative that you observe a lot because many are the things that would not be taught you at orientation. Make optimal use of your eyes by using it to study practices that are observed in your new workplace so that you can follow suit if necessary. This would indirectly mean that you are being entreated to make less use of your mouth, but rather your eyes and ears. Use your eyes to see and take note of happenings and proceedings at the office or field, while your ears would help you listen attentively to instructions that are given you. In fact instructions are very important in the world of work because at times, petty mistakes can indeed result in great losses which (if it happens) would have already cancelled your name even from the list of shortlisted service personnel. Therefore listen attentively and seek clarification where necessary so that you do not do anything contrary to what has been assigned you. You may seek such clarifications using phrases like ‘so you mean that I should….’ This would afford you an opportunity to have your superior repeat whatever it is he or she was telling you so you can have a better grasp of it. ? Be innovative Businesses have become extremely competitive these days and managers are constantly on the look-out for potential talents that could bring new things on board in order to push the firm a step or two above its competitors. Therefore it would be a feather in your cap if you could learn to be innovative especially when you are faced by unfamiliar problems out of which you need to find a way. You must be able to make adequate use of your mental faculty so that you can unleash you mental prowess to find solutions, even if temporary, to problems that come up with regards to your work. Read a lot even if what you are reading does not directly concern your field of work because it would eventually broaden your scope of knowledge thereby making you fit into more than one position. You never know when your boss might call upon you to help him out with a situation and you can imagine what good you would be doing yourself if indeed you happen to have the solution to his problem. Hence, do not be mentally lazy. Make optimal use of your reasoning abilities. ? Forget about your degree This point is not one that should be taken lightly at all because I know what harm making such a mistake could lay at your doorstep. You see, there are a lot of people you would be making acquaintance with in this your new place of work, some of whom attended less endowed tertiary institutions and others are might even have a less qualification than yours. And so you might be tempted at a point to feel superior to them. But NO! You must never allow the temptation of ‘ I am a degree holder’ to set in. Otherwise you will not know anything by the time National Service is over. Allow yourself to be taught, because most of what we learn in the lecture halls are entirely different from what actually happens in the field of work. You will need more than book knowledge to carve a niche for yourself as an outstanding National Service Personnel. Therefore, forget about your degree as though it does not even exist and keep your focus on learning new things. Even top managers of firms still learn, which is why they go for periodic workshops and training. How much more a fresh graduate with very little or no work experience?Learn a lot so that you can contribute to the organization and give the authorities a reason to consider employing you. ? Good work ethics In a world where most young people appear to be increasing unserious with things that would help them succeed in life while paying attention to less important things, it is worth noting that the national service personnel who aims at being retained better learn and practice some really good work ethics. First of all, you must do well to be present at work and on time as well. Do not fall for the temptation to copy wrongly, what some employees do, especially with government owned establishments. Work time is not time for Facebook, WhatsApp, twitter and all those other forms of social media addictions, neither is it a time to watch movies and telenovelas. You must bear in mind that every one second you spend on any of those sites makes the owners richer by several billions of dollars, at the exp0ense of your own firm in which you work. Do not let your boss catch you doing these things because even if he doesn’t complain instantly, it can go a long way to affect you when you eventually tender in an application letter to be retained after your service. Do well to practice good work ethic as may be spelt out for you, so that you may be on your way to earning a qualification spot for employment. ? Never forget who you are If you happen to receive a warm reception where you are working, then you are most likely to come across the temptation to think that you are on the same level with other staff members. This could be a dangerous trap. Always remind yourself that you are like an employee on probation. Therefore what do students on probation do? They put in more work than everybody. They learn more. They seek knowledge. These are attributes which you might have to inculcate. Do not get too comfortable following peoples footsteps as you would find out on the last day that you all came in individually. Respect all those who have been there before you even if you hold a higher qualification than they do. You are a national service personnel and you need to stay within your permissible limits for your own safety. I am not asking you to be timid either, but only asking you to cut your coat according to your material. ? Hold your dignity in high esteem You know the difference between red, blue, green, white and all other colors. Therefore on no account should you be caught misrepresenting any of these letters for another. Let truth guide your and hold your values in high esteem. Dignity is highly important especially in a world where everybody is cheating someone out there for personal gain. This goes especially for those of you service personnel who would be working in places where a lot of cash inflows are recorded on a daily basis. You need to stand out and bear in mind that this unique quality could become extremely beneficial to you in getting future appointments elsewhere, even if you do not get employed after service. Be trustworthy, honest and reliable. They all pay. Trust me. ? Feel free to take up challenging tasks You know one of the biggest obstacles of our time? Too many people want to make it the easy way. Only a few people are willing even without persuasion, to take up challenging tasks and do them with diligence. Now, since these people are few and are in short supply, it would mean that the dynamics of economics have placed them in high demand. My dear friend, I want you to desist from avoiding tasks that are difficult to perform. Some people would always hide their faces behind others so that they do not ever get called\. But this is wrong entirely. Everybody can do the easy things; but it is in doing the difficult things that you give your boss a chance to discover that indeed, you belong to the crop of revolutionary employees the company needs. Such difficult tasks allow you to unearth your potentials which you might not have been aware of. ? Display a high level of self-confidence and self esteem BELIEVE IN YOURSELF. Believe so much in yourself that you are not scared to stand in front of the President to talk or do anything. You see, for most people to believe in you, it would be as a result of what you probably have proven to them that you can do. And for you to be able to do that much to earn peoples respect, you must first of all believe in your ability to do those things. Mind you, I am not urging you to become so full of yourself and become one arrogant charlatan who always overrates himself. NO. Far from that. Rather, I only want you to trust yourself and have a good self-esteem. When you face the CEO of your company, it is not your degree that would give you the nerve to interact with him or her on a mature level, but your level of confidence. Never allow the presence of anybody to intimidate you. You must train yourself to be able to face crowd as well (especially the ladies). High self-esteem would improve your mood and in effect, lead you to a better work output. ? Pray a lot to whatever you worship Probably most of you would have reservations about the language used in this point. But even though I am a Christian this paper is not meant for only Christian or Muslim readers; and so it becomes important to use a general language. Irrespective of whatever work you put in, your efforts would not amount to nothing if your physical efforts are not complemented by spiritual backing of the same gravity. Therefore endeavor to pray and ask for guidance and protection. This way, your efforts would have been made complete, as you would have covered yourself both in spiritual and the physical realms. My dear national service personnel reading this, I trust that all of you have it as a goal to succeed in life. Therefore, do not just go and do national service , but do it diligently irrespective of wherever you find yourself; be it a school, hospital, company, bank or whichever place. You might not be retained after service, but trust me the probability of you meeting someone later in life from your service posting is very high. Therefore give them a reason to write positive recommendations about you. Now go and conquer your world. #imaginedteam Nathan Qarboo Tetteh (Motivational Speaker/ Life Coach) +233244903748 [email protected]

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Better experiences. Made possible by you.

Be yourself. grow your own way. work on interesting projects., customer care representative, remote.

Contract Type:

Permanent WAH

Louisville  - KY

Date Published:

Company Description:

Are you a self-motivated and team-oriented individual ready to take on a new role within an exciting company? Do you deal with customers and colleagues with the same amount of positive energy and excitement? Can you be productive  working from home  while effectively multi-tasking on a variety of projects and assignments?

Job Description:

Sutherland is seeking  Customer Service Reps  to deliver exceptional service and solutions to customers of our customers through inbound calls and chat. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you. Our hours of operation are Monday-Friday, 7A-7P EST.

What we offer:

  • Competitive hourly rate of $15/hour
  • Medical, dental and vision benefits
  • Paid training & PTO
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • Monthly rewards & recognition programs
  • Employee Discounts
  • Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications:

  • Ability to handle customer calls of varying types (i.e. service requests, billing questions, energy conservation advice, etc.) effectively and efficiently
  • Strong communication and active listening skills, as well as the ability to leverage probing questions to resolve issues
  • Strong attention to detail and the ability to effectively multitask
  • High school diploma or GED; an Associate's degree is a plus.
  • Know your way around a PC with strong keyboard skills and basic MS Office knowledge.

Requirements to work from home:

  • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
  • Hardwired internet connection;  wireless and/or satellite Internet Service Providers are not compatible with our systems.
  • A quiet and distraction-free, secure place to work.

IMPORTANT NOTE:   This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.

Additional Information:

Sutherland, recently re-certified as a Great Place to Work, is a digital transformation company, making digital processes feel more human for the customers that we serve. We have been helping customers globally, across industries from financial services to healthcare, entertainment to retail, insurance to gaming, and everything in between, provide exceptional experiences for their customers for over 35 years.

EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all  Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Career Path

Work at home.

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Our Commitment Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. It is our policy to engage in personnel decisions, including those related to recruitment and hiring, and to administer our personnel policies without regard to race, color, religion, creed, age, gender or sex (including pregnancy), national origin or ancestry, disability, veteran's status, genetic information, or any other legally protected characteristic. There is no place for disrespect for cultural differences or insensitive stereotypes. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

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application letter for employment as a national service personnel

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How Biden’s New Immigration Policy Works

The new policy will give some 500,000 people a pathway to citizenship.

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The silhouette of a person trying to cut a hole in a fence marked with barbed wire.

By Hamed Aleaziz

President Biden’s new immigration policy protects some 500,000 people who are married to U.S. citizens from deportation and gives them a pathway to citizenship.

The election-year move comes just two weeks after Mr. Biden imposed a major crackdown at the U.S.-Mexico border, cutting off access to asylum for people who crossed into the United States illegally.

The policy announced on Tuesday is aimed at people who have been living in the United States for more than a decade and have built their lives and families here.

Here is how it works:

Why do the spouses of American citizens need protection?

Marrying an American citizen generally provides a pathway to U.S. citizenship. But people who crossed the southern border illegally — rather than arriving in the country with a visa — must return to their home countries to complete the process for a green card, something that can take years. The new program allows families to remain in the country while they pursue legal status.

Who is eligible?

There are roughly 1.1 million undocumented immigrants married to U.S. citizens in the United States, according to Fwd.us , an immigration advocacy group, but not all of them are eligible for the program.

The spouses must have lived in the United States for 10 years and have been married to an American citizen as of June 17. They cannot have a criminal record. Officials estimate that the policy will provide legal status and protections for about 500,000 people. The benefits would also extend to the roughly 50,000 children of undocumented spouses who became stepchildren to American citizens.

When will the program take effect?

Biden administration officials said they expected the program to start by the end of the summer. Those eligible will then be able to apply for the benefits.

Why is President Biden doing this now?

Mr. Biden is trying to strike a tricky balance on immigration, which is a serious political vulnerability for him. Polls show Americans want tougher policies. Just two weeks ago, Mr. Biden announced a crackdown on asylum at the southern border.

His new policy, giving hundreds of thousands of immigrants new legal protections, is a way for him to answer the calls from the progressive base of the Democratic Party, which has accused the White House of betraying campaign promises to enact a more humane approach to immigrants.

Hamed Aleaziz covers the Department of Homeland Security and immigration policy. More about Hamed Aleaziz

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