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Pharmacy Business Plan Template

Pharmacy business plan.

If you want to start an independent pharmacy or expand your current one, you need a business plan.

Over the past 20+ years, we have helped over 5,000 entrepreneurs and business owners create business plans to start and grow their pharmacy businesses.

How To Write a Business Plan For A Pharmacy

Below are links to each section of a business plan for a pharmacy business providing a template for you to write your own.

  • Executive Summary – The Executive Summary of your pharmacy business plan should provide an overview of your business concept, key objectives of your business and a snapshot of the market opportunity.
  • Company Overview – The Company Overview section should provide an overview of your company, including history, mission statement, legal structure, retail locations, and any relevant information about your business.
  • Industry Analysis – The Industry Analysis section should describe the pharmacy industry and market, including size, growth, trends, and major players.
  • Customer Analysis – The Customer Analysis section should describe your target customer, including demographics, needs, and buying habits.
  • Competitive Analysis – This section should describe the competitive landscape in your market, including major players, market share, and any unique selling points.
  • Marketing Plan – The Marketing Plan section should describe your approach to marketing, including your marketing mix, strategies, and tactics.
  • Operations Plan – The Operations Plan section should describe how your pharmacy will operate, including details on facilities, equipment, inventory, and security.
  • Management Team – The Management Team section should describe the management team, including bios and experience.
  • Financial Plan – The Financial Plan section should include a 5-year financial projection, including pro forma income statements, balance sheets, and cash flow statements.
  • Appendix – The Appendix should include any supporting materials, such as market research, competitive analysis, customer surveys, etc.

Next Section: Executive Summary >

Pharmacy Business Plan FAQs

What is the easiest way to complete my pharmacy business plan.

Growthink's Pharmacy Ultimate Business Plan Template allows you to quickly and easily complete your business plan.

Where Can I Download a Pharmacy Business Plan PDF?

You can download our pharmacy business plan PDF template here . This is a business plan template you can use in PDF format.

What Is a Pharmacy Business Plan?

A business plan provides a snapshot of your pharmacy as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why Do You Need a Business Plan for a Pharmacy?

If you’re looking to start a pharmacy or grow your existing pharmacy you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your pharmacy in order to improve your chances of success. Your plan is a living document that should be updated annually as your business grows and changes.

What Are the Sources of Funding for a Pharmacy?

Pharmacy businesses are usually funded through small business loans, personal savings, credit card financing and/or angel investors.

Where Can I Find a Pharmacy Business Plan Example?

The following sample pharmacy business plan was designed for a sole proprietorship pharmacy called The Medicine Shoppe which provides online services as well as a retail location.

Executive Summary

The Medicine Shoppe is a side delivery company that plans to open its doors on October 1, 20XX. The company will be open Monday to Friday from 9am to 9pm, Saturday from 9am to 5pm, and Sunday from 10am to 4pm. The Medicine Shoppe will use QuickBooks for its accounting and bookkeeping needs and will accept payment by cash, check, and credit card. The company plans to offer a discount for customers who pay in cash.

The company plans to offer delivery services for its customers. The delivery fee will be $5 for orders under $50 and free for orders over $50. The delivery area will be a 5-mile radius from the store. The company plans to offer a loyalty program for its customers. Customers will earn 1 point for every $1 spent at the store and points can be redeemed for discounts on future purchases. The Medicine Shoppe also plans to sponsor community initiatives such as blood drives and flu shot clinics.

The Medicine Shoppe has been capitalized with $1 million from the founders and plans to generate $2 million in revenue within the first year of operation. The company plans to break even within the first year of operation and generate profits in year two of operation. The Medicine Shoppe plans to reinvest its profits back into the business to fuel growth. The company plans to use its profits to open new locations, expand its product and service offerings, and improve its marketing efforts.

Company Overview

Our mission statement is “ The Medicine Shoppe is dedicated to providing quality medical care and services to our patients and customers. ”

The Medicine Shoppe is a full-service pharmacy business that will be located in the heart of downtown Santa Barbara, California. The company will offer both online and retail services to its customers. The company plans to offer a wide range of products and services, including prescription medications, over-the-counter drugs, vitamins, supplements, medical equipment, and more. The company will also offer delivery services for its customers.

The Medicine Shoppe will be owned and operated by Aimee Stewart, a registered pharmacist with over 10 years of experience. Ms. Stewart has a bachelor's degree in pharmacy from the University of Southern California and is a member of the California Pharmacists Association.

The company plans to open its doors for business on October 1, 20XX.

Industry Analysis

The pharmacy industry is a highly regulated industry with strict laws and regulations governing the distribution of drugs and other pharmaceutical products. In order to operate a pharmacy, businesses must obtain a license from the state in which they plan to do business.

The pharmacy industry is a highly competitive industry. There are many large, national chains such as CVS, Walgreens, and Rite Aid that have a significant presence in most markets. In addition to the national chains, there are also many regional and local pharmacies. These businesses compete on price, selection, customer service, and convenience.

The pharmacy industry is growing at a moderate rate. According to the National Association of Chain Drug Stores, total sales for the US pharmacy industry are expected to reach $371 billion by 2020. This growth is being driven by an ageing population, new medications, and increased access to healthcare.

The Medicine Shoppe will compete in the pharmacy industry by offering a broad range of products and pharmacservices, competitive pricing, superior customer service, and convenient online and retail locations.

If The Medicine Shoppe does not establish a strong reputation, it could lose customers to its competitors. The company could also be adversely affected by changes in the economy or healthcare industry.

Customer Analysis

The target market for The Medicine Shoppe will be the residents of Santa Barbara County. Santa Barbara County is a large county with a population of over 700,000 people. The median age in the county is 38 years old, and the median household income is $70,000.

The county has a large number of retirees, as well as a significant number of young families. These groups will be the primary target market for The Medicine Shoppe. The company plans to appeal to these groups with its convenient location, a broad selection of products and services, and competitive pricing.

Our target demographics include:

  • Families with young children
  • Individuals with chronic health conditions
  • People who are uninsured or underinsured
  • People who have a high deductible health insurance plan
  • People who take multiple medications

The psychographics of this market include:

  • People who are health-conscious
  • People who are price-conscious
  • People who value convenience
  • People who value customer service

Competitive Analysis

As mentioned earlier, the pharmacy industry is a highly competitive industry. The Medicine Shoppe will compete against national chains, and regional and other local pharmacies.

Some of the specific competitors that The Medicine Shoppe will face include CVS, Walgreens, Rite Aid, and Pharmaca. These businesses are all large, well-established companies with significant resources. They also have a large presence in the Santa Barbara market.

Our strengths include:

  • The Medicine Shoppe will be owned and operated by a registered pharmacist with over 10 years of experience.
  • The company plans to offer a wide range of products and services, including prescription medications, over-the-counter drugs, vitamins, supplements, medical equipment, and more.
  • The company will also offer delivery services for its customers.
  • The Medicine Shoppe will have a convenient location in Santa Barbara County.

Our weaknesses include:

  • The Medicine Shoppe is a new business and does not yet have an established reputation.
  • The company will be competing against large, well-established businesses.
  • The Medicine Shoppe does not have the same level of resources as its competitors.

The Medicine Shoppe will compete against these businesses by offering a more personal level of customer service, a broad range of products and services, and convenient online and retail locations.

Marketing Plan

The Medicine Shoppe will use a mix of marketing channels to reach its target market. These channels include online advertising, print advertising, and public relations.

Online Advertising

The Medicine Shoppe will use Google AdWords to target people who search for keywords related to pharmacy, medications, supplements, and more. The company will also use retargeting to reach people who have visited its website in the past.

Print Advertising

The Medicine Shoppe will use print advertising to reach its target market. The company plans to place ads in local newspapers and magazines. The ads will feature coupons and discounts to encourage people to try The Medicine Shoppe.

Public Relations

The Medicine Shoppe will use public relations to generate positive buzz about the company. The company plans to write press releases and pitch stories to local media outlets. The company will also host events and sponsor community initiatives.

Sales and Promotions

The Medicine Shoppe will offer discounts and promotions to its customers. The company plans to offer a 10% discount to seniors and a 20% discount to families with young children. The company will also offer free delivery for orders over $50.

Customer Service

The Medicine Shoppe will focus on providing excellent customer service. The company plans to offer a satisfaction guarantee for all of its products and services. The company will also train its employees to be friendly and helpful. This will help The Medicine Shoppe to build a loyal customer base.

Operations Plan

The Medicine Shoppe will be located at 123 Main Street in Santa Barbara, California. The company plans to lease a 2,000-square-foot retail space. The Medicine Shoppe will have a pharmacy, a retail area, and a waiting area for customers.

The company plans to hire 5 employees. These employees will include a pharmacist, 2 pharmacy technicians, and 2 customer service representatives. The Medicine Shoppe will also use the services of an outside delivery company.

The company plans to open its doors on October 1, 20XX. The hours of operation will be Monday to Friday from 9am to 9pm, Saturday from 9am to 5pm, and Sunday from 10am to 4pm.

The Medicine Shoppe will use QuickBooks for its accounting and bookkeeping needs. The company plans to have a separate bank account for its business activities.

The Medicine Shoppe will accept payment by cash, check, and credit card. The company plans to offer a discount for customers who pay in cash.

Day-To-Day Operations

The Medicine Shoppe will be open Monday to Friday from 9am to 9pm, Saturday from 9am to 5pm, and Sunday from 10am to 4pm.

The company plans to offer delivery services for its customers. The delivery fee will be $5 for orders under $50 and free for orders over $50. The delivery area will be a 5-mile radius from The Medicine Shoppe.

The company plans to offer a loyalty program for its customers. Customers will earn 1 point for every $1 spent at The Medicine Shoppe. Points can be redeemed for discounts on future purchases.

The Medicine Shoppe will host events and workshops on a regular basis. These events will be open to the public and will focus on topics such as healthy living, fitness, and nutrition.

The Medicine Shoppe will sponsor community initiatives such as blood drives and flu shot clinics. The company plans to partner with local nonprofits to make a positive impact in the community.

Long-Term Goals

The Medicine Shoppe’s long-term goal is to become the leading provider of pharmacy services in Santa Barbara. The company plans to achieve this goal by expanding its product and service offerings, increasing its marketing efforts, and improving its customer service.

The Medicine Shoppe also plans to expand into other markets. The company plans to open new locations in Los Angeles and San Diego. The Medicine Shoppe will also consider franchising opportunities in the future.

The Medicine Shoppe plans to generate $2 million in revenue within the first year of operation. The company plans to achieve this goal by increasing its customer base and expanding its product and service offerings.

Management Team

Aimee Stewart, a licensed pharmacist with more than 10 years of experience, is the pharmacy owner and will manage and run the Medicine Shoppe. Ms. Stewart holds a bachelor's degree in pharmacy from the University of Southern California and is a member of the California Pharmacy Association.

Financial Plan

The Medicine Shoppe has been capitalized with $1 million from the founders. This funding will be used to lease a retail space, purchase inventory, and hire employees.

The Medicine Shoppe plans to generate $2 million in revenue within the first year of operation. The company plans to achieve this goal by increasing its target market and expanding its product and service offerings.

The Medicine Shoppe plans to break even within the first year of operation. The company expects to generate profits in year two of operation.

The Medicine Shoppe plans to reinvest its profits back into the business to fuel growth. The company plans to use its profits to open new locations, expand its product and service offerings, and improve its marketing efforts.

PHARMACY BUSINESS PLAN OUTLINE

  • Pharmacy Business Plan Home
  • 1. Executive Summary
  • 2. Company Overview
  • 3. Industry Analysis
  • 4. Customer Analysis
  • 5. Competitive Analysis
  • 6. Marketing Plan
  • 7. Operations Plan
  • 8. Management Team
  • 9. Financial Plan
  • 10. Appendix
  • Pharmacy Business Plan Summary

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Pharmacy Business Plan

Executive summary image

Many pharmacists dream of opening their pharmacies. But more often than not, the collection of funds and resources becomes an overwhelming and off-putting process.

But it doesn’t need to be. A pharmacy business plan can help you at every step of setting up your pharmacy business.

If you are planning to start a new pharmacy business, the first thing you will need is a business plan. Use our sample Pharmacy Business Plan created using Upmetrics business plan software to start writing your business plan in no time.

Before you start writing a business plan, spend as much time as you can reading through some samples of medical and health-related business plans .

Industry Overview

The pharmaceutical industry stood at a market value of 1.27 trillion dollars in 2020 and has shown remarkable growth in the past two decades.

The advancement of research and development in the medical field has played a significant role in the growth of the pharmaceutical industry. Also, better production and distribution have changed the way people get medicines.

From online pharmacies to home deliveries, the face of the pharmacy industry has changed and become more convenient.

Also, with the growth of access to information, it has become more competitive too. But if done the right way, the pharmacy business is an extremely profitable one as well.

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Things to Consider Before Writing a Pharmacy Store Business Plan

Check your legal requirements.

A pharmacy business requires a fair amount of licenses and permits. It is good to have a checklist of all the required licenses and to see if you have to get any of them.

Research what permits your state requires as well as the ones mandatory for everyone. It helps you stay on the good side of the law.

Pick a good location

A pharmacy setup requires a fixed minimum area. Also, a pharmacy that is easily accessible is more likely to succeed than one which is unreachable during emergencies. Hence, picking a good location is important .

Also, you can pick between starting a physical store or going online. Both business structures would have their pros and cons. You should pick the one that is the best for you.

Have a proper storage facility

Different medicines and formulas have different storage requirements. You’ll keep most of them in cool and dry places though. Bad storage can cost a pharmacy business dearly, even if you do everything else right.

Hence, it is important to have a good and ideal storage facility before you get started.

Check if your staff has the proper technical knowledge

You need technical knowledge and attention to detail to fare well as a pharmacist and so does your staff. As dealing with medicines is quite a critical job and can have consequences if not done right, it is important to find staff who know what they are doing and are well-trained and up to the job.

After you figure out some of the technical requirements, it is essential to figure out the business side of running a pharmacy. Planning, in the beginning, can save you from a lot of trouble later on.

Chalking Out Your Business Plan

A business plan helps you stay prepared for challenges, make better decisions, and formulate better business strategies. A pharmacy business takes a fair amount of legal procedures and competitive strategies, a pharmacy business plan can help you with that.

Reading some sample business plans will give you a good idea of what you’re aiming for. Also, it will show you the different sections that different entrepreneurs include and the language they use to write about themselves and their business plans.

We have created this sample pharmacy business plan for you to get a good idea about how perfect a pharmacy business plan should look and what details you will need to include in your stunning business plan.

Pharmacy Business Plan Outline

This is the standard business plan outline which will cover all important sections that you should include in your business plan.

  • Keys to Success
  • Business Ownership
  • Summary Chart
  • Business Model Description
  • Mail order customers
  • Walk-in customers
  • Target Market Analysis
  • Target Market Segment Strategy
  • Competitive Edge
  • Marketing Strategy
  • Sales Forecast
  • Development Requirements
  • Personnel Plan
  • Important Assumptions
  • Break-even Analysis
  • Projected Profit and Loss
  • Projected Cash Flow
  • Balance Sheet

Let’s understand how you can write each section of the pharmacy business plan.

1. Executive Summary

The executive summary section forms the first page of your business plan. It summarises all that your business stands for.

The executive summary section consists of the following subsegments:

  • Objectives : This segment consists of the reason you started your business in the first place. What is your idea behind it and what problem do you plan on solving with it?
  • Mission : Your mission statement should reflect how your pharmacy business can help people, apart from providing them with medicines. It reflects how your idea can deal with a problem more optimally.
  • Financial Summary : This section would consist of the funding requirements of your business, and how the said funds would be put to use. It serves the main purpose of the executive summary, which is to get your business funded.

As a pharmacy business, your executive summary would consist of the type and size of your pharmacy business, your team, your qualifications and licenses, and a summary of your financial plan.

2. Products and Services

This section consists of a description of all the products and services your pharmacy offers.

For example, apart from your general products, this section can also consist of services your pharmacy offers like home delivery of medicines, subscription packages, online orders, etc.

3. Market Analysis

Market analysis helps you understand what you are getting yourself into. It also helps you make sense of all the research you have done and how you can put it to use for your business.

It consists of the following subsegments:

  • Market Segmentation : Through market segmentation, you separate your target audience from the rest of the market based on their age, gender, income, occupation, medical conditions, etc.
  • Market Positioning : In this segment, you can add an analysis of where you stand in the current market. And what would be the best marketing strategy for you as per your position?
  • Target Market Analysis : In this section, you’ll write down an analysis of your target market, and their tastes and preferences.

As a pharmacy business, you can list down the type of pharmacy you own, your target customer base, the kind of services they like, the location they’ll prefer, and how they buy their medical supplies.

4. Strategy And Implementation

After you carry out market analysis, the next step would be to create a marketing strategy based on the same. This section helps you promote your business to your target audience.

This section consists of the following subsegments:

  • Competitive Edge : Include your competitive advantage in this section. Include how your product is better than your competitor’s and how you’ll use that to your advantage.
  • Marketing Strategy : Your marketing strategy should speak to your target audience. Your campaign should show your customers how your business solves a pressing problem.
  • Sales Strategy : A sales strategy should be formulated after surveying what works best for your specific industry.

As a pharmacy business, you can center your marketing around safe products, better service, and availability. According to various surveys, KAM, clinical sales force, and service rep model are three of the most successful strategies for pharmacies.

5. Web Plan

With everything going online, a website strategy is of utmost importance. With online pharmacies like mail, my prescriptions, and Amazon pharmacy coming up, having an online presence is crucial to being seen by your consumers.

Moreover, an eCommerce website can also serve as a good alternative if you don’t want to go through the hassle of owning a physical store.

Nonetheless, building your online presence can help you in getting noticed. It is also a good method of promoting your brand idea.

6. Financial Plan

This section would consist of everything about your company’s finances. From your financial history to your projected profits, your financial plan would cover it all.

A good financial plan helps your business survive and thrive.

This segment consists of the following subsegments:

  • Financial Resources : This segment would consist of the investment you can put in your business, as well as other resources for meeting your funding requirements.
  • Funding Requirements : This would consist of the funding requirements to set up your pharmacy and keep it going.
  • Projected Cash Flow and Profits : This section would consist of your business’s expected cash flow and profits in the long term.

Download a sample pharmacy business plan

Need help writing your business plan from scratch? Here you go;  download our free pharmacy business plan pdf  to start.

It’s a modern business plan template specifically designed for your pharmacy business. Use the example business plan as a guide for writing your own.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks and automatic financials make it easy.

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Pharmacy Business Plan Summary

In conclusion, though a pharmacy business might take a lot of work, you can make running your business a lot easier and smoother with a business plan.

A business plan helps you stay organized and updated as per market trends and changing environment of the industry.

After getting started with Upmetrics , you can copy this sample pharmacy business plan template into your business plan and modify the required information and download your pharmacy business plan pdf or doc file.

It’s the fastest and easiest way to start writing your business plan.

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About the Author

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Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

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Pharmacy Business Plan Template

Written by Dave Lavinsky

Pharmacy Business Plan

You’ve come to the right place to create your pharmacy business plan.

We have helped over 10,000 entrepreneurs and business owners create business plans and many have used them to start or grow their pharmacies.

Pharmacy Business Plan Example

Below is a sample pharmacy business plan and template to help you create each section of your pharmacy business plan.

Executive Summary

Business overview.

Healthy1 Pharmacy is a new independent retail pharmacy located in Charleston, South Carolina. The company is founded by Stephen Harris, a licensed pharmacist who has spent more than fifteen years working in the pharmacy industry. Stephen is confident that his strong communication skills combined with his keen attention to detail when preparing prescriptions will help him quickly grow a loyal customer base for his new pharmacy. Stephen has recruited a team of highly qualified professionals to help manage the day-to-day complexities of running a retail pharmacy including marketing, sales, customer service, financial reporting, and operations management.

Healthy1 Pharmacy will provide all of the products and services that are available at large retail chains, only with a better price and a small-town atmosphere. At Healthy1, sales associates and pharmacy technicians will get to know each customer by name and be able to offer a more personalized service not typically offered at larger pharmacies. Healthy1 Pharmacy will be a one-stop shop for any customer in need of a prescription, flu shot, OTC medication, and more.

Product Offering

The following are the services that Healthy1 Pharmacy will provide:

  • Over-the-counter (OTC) medications
  • Prescription medications
  • Immunizations
  • Travel medications
  • Point-of-Care (POC) Tests
  • Compounding

Customer Focus

Healthy1 Pharmacy will target all individuals in Charleston. The pharmacy will target multiple age groups from pediatric to geriatric. Healthy1 will also target patients needing prescriptions filled on a regular basis. No matter the customer, Healthy1 Pharmacy will deliver the best communication, service, and prices.

Management Team

Healthy1 Pharmacy will be owned and operated by Stephen Harris. He has recruited Emily Jackson, an experienced retail pharmacy manager to be his Store Manager and help to supervise the staff and run the day-to-day retail operations.

Stephen Harris is a licensed pharmacist with a Doctor of Pharmacy (PharmD) degree and more than fifteen years of experience working in the pharmacy industry. Stephen has been recognized by his former employer as a top performing pharmacist for five years in a row.

Emily Jackson has been a store manager at a local retail pharmacy for over a decade and has garnered a positive reputation for her exceptional organizational skills and leadership. Emily has worked in the pharmacy industry for so long, she understands all aspects required in running a successful retail pharmacy.

Success Factors

Healthy1 Pharmacy will be able to achieve success by offering the following competitive advantages:

  • Friendly, knowledgeable, and highly qualified team of sales associates and pharmacy technicians who will assist customers, answer questions, and provide a personalized approach not found in larger pharmacies.
  • Comprehensive array of products and services that includes everything you would expect from a large pharmacy, only with attentive customer service and lower prices.
  • Healthy1 Pharmacy offers the best pricing in Charleston. The pharmacy’s pricing structure is the most cost effective compared to the competition.

Financial Highlights

Healthy1 Pharmacy is seeking $400,000 in debt financing to launch its new pharmacy. The funding will be dedicated towards securing the retail space and purchasing equipment, inventory, and supplies. Funding will also be dedicated towards three months of overhead costs to include payroll of the staff, rent, and marketing costs. The breakout of the funding is below:

  • Pharmacy and retail space build-out: $100,000
  • Equipment, supplies, inventory, and materials: $100,000
  • Three months of overhead expenses (payroll, rent, utilities): $160,000
  • Marketing costs: $25,000
  • Working capital: $15,000

The following graph below outlines the pro forma financial projections for Healthy1 Pharmacy.

pharmacy financial plan

Company Overview

Who is healthy1 pharmacy.

Healthy1 Pharmacy is a newly established independent retail pharmacy located in Charleston, South Carolina. Healthy1 Pharmacy will provide all of the products and services that are available at large retail chains, only with lower prices and a small-town atmosphere. At Healthy1, sales associates and pharmacy technicians will get to know each customer by name and be able to offer a more personalized service not typically offered at larger pharmacies. Healthy1 Pharmacy will be a one-stop shop for any customer in need of a prescription, flu shot, OTC medication, and more. Healthy1 Pharmacy will be able to provide Charleson customers with the experience of a friendly, neighborhood drugstore while ensuring each prescription is handled with the highest standards of quality and care. The team of pharmacy technicians and sales associates will be highly qualified and experienced in helping customers find the right over-the-counter solutions for their individual needs as well as ensuring each prescription is filled accurately and efficiently.

Healthy1 Pharmacy History

Healthy1 is owned and operated by Stephen Harris, a licensed pharmacist with over fifteen years of experience working in the pharmacy industry. Stephen has worked for a large pharmacy chain and managed a team of pharmacy technicians for several years. Stephen’s tenure with the pharmacy chain combined with his pharmaceutical education has given him the skills and knowledge required to start his own pharmacy.

Since incorporation, Healthy1 Pharmacy has achieved the following milestones:

  • Registered Healthy1 Pharmacy, LLC to transact business in the state of South Carolina.
  • Has a contract in place to lease the retail storefront he will use for his pharmacy.
  • Reached out to numerous contacts to include experienced pharmacy technicians and sales associates to advise them of the upcoming opportunities at his new pharmacy.
  • Began recruiting the management team members including a store manager, an accountant/bookkeeper, and a marketing director.

Healthy1 Pharmacy Services

The following are the pharmacy products and services that Healthy1 Pharmacy will provide:

Industry Analysis

The pharmacy industry in the United States is valued at $534.2B and is projected to grow to $862B by 2028. Major market drivers include a growing number of types of diseases, an increasing percentage of people with chronic illnesses, an aging population, and higher healthcare costs.

There are more prescription medications being developed, and the demand for more prescriptions is growing faster than ever before. In 2020, there were an estimated 860M medications prescribed by physicians and 336M prescribed by hospitals. This prescription demand is resulting in more pharmacies opening across the U.S. The National Council for Prescription Drug Programs (NCPDP) reports an estimated 20,400 independent pharmacies in 2010. This number has grown to over 23,000 by 2019, a 12.9% increase in the number of independent pharmacies for that time period.

Industry operators in the pharmaceutical market can benefit from providing above average customer service, lower prices than competitors, and products or services that aren’t being offered elsewhere.

Customer Analysis

Demographic profile of target market.

Healthy1 Pharmacy will target all individuals in Charleston, South Carolina. The pharmacy will target multiple age groups from pediatric to geriatric. Healthy1 will also target patients needing prescriptions filled on a regular basis.

The precise demographics for Charleston, South Carolina are:

Customer Segmentation

Healthy1 will primarily target the following customer profiles:

  • Parents of pediatric patients
  • Geriatric patients
  • People taking medications on a regular basis
  • People needing compounding services
  • People looking for vaccines or immunizations
  • People who need lab tests

Competitive Analysis

Direct and indirect competitors.

Healthy1 Pharmacy will face competition from other companies with similar business profiles. A description of each competitor company is below.

Charleston Care Pharmacy

Charleston Care Pharmacy provides a wide variety of pharmacy products and services including OTC medications, lab testing, and compounding. Located in a senior neighborhood, Charleston Care Pharmacy specializes in serving the geriatric population, but welcomes customers of all ages. Charleston Care Pharmacy’s promise is to deliver effective communication, honesty, and integrity in every transaction. Charleston Care Pharmacy’s team of experienced pharmacy technicians assures customers are well taken care of and prescriptions are filled quickly and correctly.

FeelBetterNow Pharmacy

FeelBetterNowPharmacy is a Charleston-based neighborhood pharmacy that provides a full suite of services including compounding, vaccines, lab testing, local delivery, and more. The owners of FeelBetterNowPharmacy are licensed pharmacists who have extensive experience working for independent retail pharmacies so they understand what customers are looking for in a neighborhood pharmacy. Customers who choose FeelBetterNowPharmacy can rest assured they are getting the best quality products at reasonable prices.

Care Better Pharmacy

Care Better Pharmacy is a trusted Charleston pharmacy that is known for providing superior customer service. They are able to provide a one-stop shop for customers looking for convenient OTC and prescription medications, durable medical equipment, vaccines, and immunizations. Care Better Pharmacy is also able to serve customers in need of compounding, recurring prescriptions, and lab testing. They have expert pharmacy technicians to provide information about each medication and answer all of their customers’ questions.

Competitive Advantage

Healthy1 Pharmacy will be able to offer the following advantages over their competition:

  • Healthy1 Pharmacy offers the best pricing in Charleston. The pharmacy offers its customers low prices on all of its products and services compared to the competition.

Marketing Plan

Brand & value proposition.

Healthy1 Pharmacy will offer the unique value proposition to its customers:

  • Highly-qualified team of skilled pharmacy technicians and sales associates will be able to provide personalized customer service and ensure all prescriptions are handled with care.
  • Unbeatable pricing to its clients – Healthy1 Pharmacy does not mark up its products and services at a large percentage. The pharmacy will offer the lowest prices guaranteed. If a customer finds a cheaper price elsewhere, Healthy1 Pharmacy will give the customer a better price.

Promotions Strategy

The promotions strategy for Healthy1 Pharmacy is as follows:

Healthy1 Pharmacy will create and maintain a company website that is well organized, informative, and lists all the products and services that Healthy1 is able to provide. The website will also list promotions and discounts, informative healthcare articles, and pharmacy-sponsored community events.

SEO/Google Marketing

The company’s marketing director will manage Healthy1’s website presence with SEO marketing tactics so that any time someone types in the Google or Bing search engine “Charleston pharmacy” or “pharmacy near me”, Healthy1 Pharmacy will be listed at the top of the search results.

Social Media Marketing

Healthy1 Pharmacy’s marketing director will also manage the company’s social media presence on several platforms including Instagram, Facebook, Twitter, YouTube, TikTok, and LinkedIn. The goal of the social media strategy is to attract new customers while engaging with current customers to encourage referrals, reviews, and feedback.

Content Marketing/Email Marketing

The company will post blogs and other promotional content on a regular basis with informative health and wellness information to keep people coming back. Healthy1 will post informative content on the website, social media platforms, and through email newsletters.

Professional Associations/Networking

Healthy1 Pharmacy will become a member of professional associations such as the Independent Retail Pharmacy Association, the National Community Pharmacists Association, and the Tennessee Pharmacists Association. The company will focus networking efforts on expanding its customer base.

Print Advertising

Healthy1 Pharmacy will invest in professionally designed print ads to display in programs or flyers at industry networking events, in magazines, direct mailers, and in local newspapers.

The pricing will be lower than competitors so customers feel they receive value when they choose Healthy1 products and services.

Operations Plan

The following will be the operations plan for Healthy1 Pharmacy.

Operation Functions:

  • Stephen Harris will be the Owner and Lead Pharmacist. He will oversee pharmacy technicians. Stephen has spent the past year recruiting the following staff:
  • Emily Jackson – Store Manager who will oversee all retail operations, sales associates, supplier relations, and inventory management.
  • Jessica Johnson – Staff Accountant/Bookkeeper who will provide budgeting, tax payments, and financial reporting.
  • Tim Thompson – Marketing Director who will provide marketing and sales campaigns for Healthy1 Pharmacy.

Milestones:

Healthy1 Pharmacy will have the following milestones complete in the next six months.

9/1/2022 – Finalize contract to lease the retail space.

9/15/2022 – Finalize personnel and staff employment contracts for the Healthy1 Pharmacy team.

10/1/2022 – Finalize contracts with suppliers.

10/15/2022 – Network at industry events and initiate the marketing and promotional campaign.

10/22/2022 – Begin moving into the Healthy1 Pharmacy storefront.

11/1/2022 – Healthy1 Pharmacy opens for business.

Stephen Harris is a licensed pharmacist with a Doctor of Pharmacy (PharmD) degree and more than fifteen years of experience working in the pharmacy industry. Stephen has been recognized for his commitment to excellence in filling prescriptions accurately and efficiently as well as his communication skills and positive rapport with customers.

Emily Jackson has been a store manager at another retail pharmacy for over a decade and has garnered a positive reputation for her exceptional organizational skills and leadership. Emily has worked in the pharmacy industry for so long, she understands all aspects required in running a successful retail pharmacy.

Financial Plan

Key revenue & costs.

The revenue drivers for Healthy1 Pharmacy are the fees charged to customers in exchange for the pharmacy’s products and services.

The cost drivers will be the overhead costs required in order to staff a pharmacy. The expenses will be the payroll cost, rent, utilities, inventory, supplies, and marketing materials.

Funding Requirements and Use of Funds

Healthy1 Pharmacy is seeking $400,000 in debt financing to launch its pharmacy business. The funding will be dedicated towards securing the retail space and purchasing equipment, inventory, and supplies. Funding will also be dedicated towards three months of overhead costs to include payroll of the staff, rent, and marketing costs. The breakout of the funding is below:

Key Assumptions

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

  • Number of prescriptions filled per month: 2,000
  • Average fees collected each month: $50,000
  • Retail lease per year: $100,000

Financial Projections

Income statement, balance sheet, cash flow statement, what is a pharmacy business plan.

A pharmacy business plan is a plan to start and/or grow your pharmacy  business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your pharmacy business plan using our Pharmacy Business Plan Template here .

What are the Main Types of Pharmacy Businesses?

There are a number of different kinds of self storage business , some examples include: Pharmacy, Home Care Pharmacy, Mail Order Pharmacy and Compounding Pharmacy.

How Do You Get Funding for Your Pharmacy Business Plan?

Pharmacy businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start a Pharmacy Business?

Starting a pharmacy business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Pharmacy Business Plan - The first step in starting a business is to create a detailed pharmacy business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your pharmacy business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your pharmacy business is in compliance with local laws.

3. Register Your Pharmacy Business - Once you have chosen a legal structure, the next step is to register your pharmacy business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your pharmacy business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Pharmacy Equipment & Supplies - In order to start your pharmacy business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your pharmacy business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising.

Learn more about how to start a successful pharmacy business:

  • How to Start a Pharmacy Business

Where Can I Get a Pharmacy Business Plan PDF?

You can download our free pharmacy business plan template PDF here . This is a sample pharmacy business plan template you can use in PDF format.

  • Pharmacy Management

How to Start a Pharmacy: A Complete Guide

Last updated Dec 11, 2020 | Pharmacy Management

Starting any new business can be daunting and pharmacies come with their own unique learning curve. In a competitive market, pharmacists have to work hard to stand out from the crowd and scale their business successfully.

There are a lot of components to a good pharmacy, but it starts with creating a solid business plan and brand. To help you prepare, we’ve created a guide that walks you through how to start a pharmacy, from business plan to grand opening.  

Create a Business Plan

Before getting into the nuts and bolts of opening your pharmacy, it’s important to start with an overview of the business you want to build. A business plan is a roadmap for your pharmacy, laying out all the different components in one place and acting as a manual for growth.

How to Start a Pharmacy Business Plan

A pharmacy business plan should contain the following:

Executive Summary

A high-level summary, highlighting the important points to give potential investors all the information they need on a single page. 

Description of Business 

Includes details like your:

  • Pharmacy niche and branding
  • Target market/audience
  • Location and space
  • Potential team members and titles
  • Potential expenses

Description of Service(s)

What services do you plan to offer your target market? This section covers your future pharmacy’s sources of revenue, including potential prescription stock, retail products, or specialty and healthcare services.

Marketing Plan 

You need to have a good handle on the competition and a plan for promoting yourself. This section should contain an in-depth competitor analysis, ideas for marketing and sales strategies, and a SWOT analysis of your business .

Financial Plan 

Projected revenue, expenses, and major costs, such as lease timelines, mortgage payments, and estimated payroll go here. Also include any financing information and an exit strategy, if possible. 

To get you started, here is an excellent example of a pharmacy business plan , broken down by section in detail. 

Define Your Pharmacy Brand

A brand encapsulates your business and determines how customers will identify you, interact with you, and use your products or services. 

What Makes a Good Brand?

Many people think of a brand as the visuals, the logo, and color schemes you see on any website or business card. But there’s a lot more to it.

Key factors of a brand include:

Mission and Vision Statements

A mission statement defines your purpose and values as a company, spelling out what you do, how, and why. Your vision statement breaks down future goals for your business and how you will act on your mission.

Value Proposition

In order to stand out in the market, you need to identify your unique value as a business and define it in a value proposition statement . This could be anything from location (“the only pharmacy in town”) or background (“family-run pharmacy”), to competitive pricing, standout customer service, or specialized services.

Naming and Trademarking

Choosing a name can be difficult, and you want it to be easy to remember and tell people who you are and what the business is about. If you pick a unique name or want to make sure no one else can use it, consider applying for a trademark before you open.

Visual Identity

The face of your brand, visual identity covers your logo, brand color palette, typography, images, graphics, and other elements businesses use to market and promote themselves.

Set up Your Website

Now you have branding in place, it’s time to introduce your business to potential patients online. Every successful pharmacy business owner should have a website and social media accounts that patients can visit to access location and service information. 

Getting Your Domain and Social Handles

The first step to setting up your pharmacy website is buying a domain name. Make sure that your ideal domain name is available by plugging it into a domain search database, such as Instant Domain Search .

Social media accounts can boost your position in search engine results and help draw visitors to your site. Set up profiles on Twitter and Instagram and a Facebook Business Page with user names that are as close to your business name as possible. 

Pharmacy Website Basics

If you plan to offer digital tools and services or collect patients’ health information, make sure that your pharmacy website is HIPAA-compliant .

A successful pharmacy website should contain your: 

  • Brand identity
  • Location and contact information
  • Introduction to products, services, and staff
  • Links to social media accounts

For more tips on marketing your pharmacy business online, check out our latest ebook .

Pick a Pharmacy Location

Before you start scouting, it’s a good idea to ask yourself a few questions about your area of choice:

  • How many other pharmacies are there?
  • What services do nearby pharmacies offer and are they direct competitors with you?
  • Is the prescription base big enough for everyone?

Assessing the level of competition in your ideal locations can help you narrow things down and assess potential opportunities. 

What Makes a Good Business Site

Real estate agents say it’s all about “location, location, location,” but what does that mean for a pharmacy business? Here are a few factors to consider when searching for a pharmacy site :

Accessibility 

The amount of daily foot and car traffic, visibility from the road, convenience of parking, entrances, and exits, and whether the site has room for a drive-thru or curbside pickup.

Is there room enough to operate and grow? Think about how many locations you want and the services, stock, and staff you’ll need to maintain. 

Previous tenants 

If there were other pharmacies in the same space, try to figure out what made them leave or close. It could mean there’s an active customer base or it could be a warning sign. 

Other business sources 

Look for sites located near complementary businesses, like doctor’s offices or other medical facilities which help guarantee good foot traffic and offer opportunities for future collaboration. 

Determine Your Financials

Your business plan should include an estimate of startup and working costs for your pharmacy , as well as the types of funding you plan to pursue. Determining your pharmacy’s financial needs will help prepare you for applying for loans or approaching potential investors. 

Here are some of the costs you should keep in mind:

Build-out costs: Includes mortgage down payment, construction, renovation, fixtures, and interior design.

Inventory: Covers your initial stock of prescription and OTC drugs and other retail or healthcare products. 

Operating expenses: Calculate how much you’ll need to cover day-to-day expenses for at least 6 months after you open to allow time for the pharmacy to make a profit.

Once you have funding in place, keep track of current and future costs with a pharmacy income statement , which calculates your:

  • Sale deductions
  • Cost of goods sold (COGS)
  • Gross profit
  • Net profit and profit margins
  • Operating expenses

Get Your Licenses in Order

All new businesses require paperwork and that’s doubly true of pharmacies, which tend to be heavily regulated. Get started by registering as a business entity in your state , requesting your federal Employer Identification Number (EIN) , and opening your first business bank account . 

After you complete the business basics, check for state and federal pharmacy operating licensing requirements and permits , which will vary by location. 

Typical requirements include:

  • State pharmacy license or permit
  • Controlled substance registration
  • National Council for Prescription Drug Programs (NABP/NCPDP) number
  • Drug Enforcement Agency (DEA) number
  • National Provider Identifier (NPI) number

Keep in mind that if you also plan to practice in your own location, you need to meet state requirements for pharmacists as well. 

Prep for Opening

You’re nearly ready to open for business, but before you do, there are some important last-minute details you’ll need to oversee. 

Investing in Digital Tools

To simplify operations, start off strong by streamlining your workflow and offering patients a multichannel digital experience. Install a pharmacy management system (PMS) to keep you running efficiently and an interactive voice response (IVR) solution to manage inbound calls. Digital communications software can offer secure messaging and help you identify clinical opportunities.

Contact us today for a free demo of our IVR solution. 

Inventory Ordering

Look for wholesalers you can develop long-term relationships with , not just ones that offer lower costs. Try and ask for sample orders of prescription and OTC medications initially to keep costs down and tide you over while your pharmacy grows.

Front of Store Flow and Design

Think about what you want patients to see when they walk through your door. Consider the overall store layout and how best to position products, staff, and counters. Generous aisle spacing and clear paths to checkout lines can make a big difference to traffic flow and revenue . 

Online and Offline Advertising 

Try to position signage towards high-traffic areas so people will see it as they drive by and contact local publications for a new business interview. If you haven’t already, start working on a digital marketing strategy , leveraging social media channels and paid ads to generate interest in your brand opening and attract visitors to your website. 

Last but not least, don’t forget to celebrate your new achievement! Throw a party for yourself and your staff to kick off this new phase of your life. 

More Pharmacy Management Resources

For more about running a successful pharmacy, check out our resources for pharmacy management . 

Pharmacy Digital Playbook

Keep in Touch

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Your business is unique and will differ from any example or template you come across. So, use this example as a starting point and customize it to your needs.

2. Remember it's just an example

Our sample business plans are examples of what one business owner did. That doesn't make them perfect or require you to cram your business idea to fit the plan structure.

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But, if you don't plan to share your plan with anyone outside of your business—you likely don't need everything.

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Back to All Business Ideas

How to Start a Pharmacy

Written by: Carolyn Young

Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on May 4, 2022 Updated on May 21, 2024

How to Start a Pharmacy

Investment range

$204,550 - $709,100

Revenue potential

$365,000 - $912,000 p.a.

Time to build

Profit potential

$73,000 - $183,000 p.a.

Industry trend

If you’re a licensed pharmacist, it may be the perfect time to quit your day job and start your own pharmacy. It’s a growing US industry, having expanded 28% in the last decade and expected to add nearly 5% more in 2022. It will take a sizable investment to get started, but by selling convenience items as well as prescription drugs, you can make a good living while helping people get the medications they need. 

But in addition to your pharmaceutical knowledge, you’ll need some business know-how as well. Fortunately, this step-by-step guide will teach you the entrepreneurial process involved in launching a successful pharmacy. 

Looking to register your business? A limited liability company (LLC) is the best legal structure for new businesses because it is fast and simple.

Form your business immediately using ZenBusiness LLC formation service or hire one of the Best LLC Services .

Step 1: Decide if the Business Is Right for You

Pros and cons.

Starting a pharmacy has pros and cons to consider before deciding if it’s right for you.

  • Critical Service – All communities need crucial medications
  • Growing Market – Demand for meds is rising due to US’ aging population
  • Good Money – Profit margins on many pharmacy items are high
  • Large Investment – Stocking a pharmacy is expensive
  • Insurance Hassles – Deal with multiple insurance companies
  • Strict Regulations – Licensing required, plus FDA regulations

Pharmacy industry trends

Industry size and growth.

pharmacy industry size and growth

  • Industry size and past growth – The US pharmacies and drug stores industry is worth $351.6 billion in 2022 after expanding nearly 28% in the last decade.(( https://www.ibisworld.com/industry-statistics/market-size/pharmacies-drug-stores-united-states/ ))
  • Growth forecast – The US pharmacies and drug stores industry is projected to grow 4.6% in 2022. 
  • Number of businesses – In 2022, 28,813 pharmacies and drug stores businesses are operating in the US.(( https://www.ibisworld.com/industry-statistics/number-of-businesses/pharmacies-drug-stores-united-states/ ))
  • Number of people employed – In 2022, the US pharmacies and drug stores industry employs 744,869 people.(( https://img.ibisworld.com/industry-statistics/employment/pharmacies-drug-stores-united-states/ ))

Trends and challenges

pharmacy industry Trends and Challenges

Trends in the pharmacy industry include:

  • Mail order prescriptions are declining due to the availability of 90-day prescriptions from drug stores, driving more people to retail outlets.
  • More pharmacies are adding mini-clinics to their stores, which is an additional cost and revenue opportunity for pharmacy owners.

Challenges in the pharmacy industry include:

  • People are increasingly opting for the lower prices of generic drugs, which decreases revenue and profit for pharmacies.
  • The market is becoming more and more saturated with pharmacies, creating intense competition.

Demand hotspots

pharmacy industry demand hotspots

  • Most popular states – The most popular states for pharmacists are Maine, New Hampshire, and California.(( https://www.zippia.com/pharmacist-jobs/best-states/ ))
  • Least popular states – The least popular states for pharmacists are South Dakota, Arkansas, and Wyoming.

What kind of people work in pharmacies?

pharmacy industry demographics

  • Gender – 56.8% of pharmacists are female, while 43.2% are male.(( https://www.zippia.com/pharmacist-jobs/demographics/ ))
  • Average level of education – The average pharmacist has a bachelor’s degree.
  • Average age – The average pharmacist in the US is 42 years old.

How much does it cost to start a pharmacy business?

Startup costs for a pharmacy range from $200,000 for a small community pharmacy to $700,000 or more for a larger pharmacy. The largest cost is the inventory of drugs and other items.

You’ll need a handful of items to successfully launch your pharmacy business, including: 

  • Dosage measures and measure racks
  • Material safety data sheets
  • Compounding equipment
  • Personal protective equipment
  • Tablet bottles and cartons
  • Refrigerator

How much can you earn from a pharmacy business?

pharmacy business earnings forecast

Prices for pharmacy items vary greatly. Some drugs cost hundreds of dollars, and pharmacy convenience prices also vary. These calculations will assume that the average customer in your pharmacy will spend $50 (some of which will be paid by insurance companies). Your profit margin after rent, overhead, cost of goods, and labor should be about 20%.

In your first year or two, you might have 20 customers a day, bringing in $365,000 in annual revenue. This would mean $73,000 in profit, assuming that 20% margin. As you build a strong reputation, you might have 50 customers a day. With annual revenue of $912,000, you’d make a fantastic profit of nearly $183,000.

What barriers to entry are there?

There are a few barriers to entry for a pharmacy. Your biggest challenges will be:

  • Required education and licensing 
  • Getting credentialed by insurance companies
  • Funding the high startup costs

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Step 2: hone your idea.

Now that you know what’s involved in starting a pharmacy, it’s a good idea to hone your concept in preparation to enter a competitive market.

Market research will give you the upper hand, even if you’re already positive that you have a perfect product or service. Conducting market research is important, because it can help you understand your customers better, who your competitors are, and your business landscape.

Why? Identify an opportunity

Research pharmacies in your area to examine their products, price points, and customer reviews. You’re looking for a market gap to fill. For instance, maybe the local market is missing a small independent pharmacy, a pharmacy with a clinic, or a pharmacy with a delivery service. 

how to make pharmacy business plan

You might consider targeting a niche market by specializing in a certain aspect of your industry, such as controlled substances or discount prescription medications.

This could jumpstart your word-of-mouth marketing and attract clients right away.

What? Determine your products

In addition to prescription medications you can offer a host of other items from over-the-counter drugs, to snacks, to cosmetics, and much more.

How much should you charge for pharmacy items?

Prices vary greatly based on items. Check the prices other pharmacies charge to make sure you’re competitive. After all costs, you should aim for a profit margin of about 20%.Once you know your costs, you can use this Step By Step profit margin calculator to determine your mark-up and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.

Who? Identify your target market

Your target market will be extremely broad. You should spread out your marketing to include sites like TikTok, Instagram, and Facebook.

Where? Choose your pharmacy location

The location of your pharmacy is an important factor in attracting customers and ensuring your business’s success. Look for a spot in a busy commercial district or near a medical center or hospital.

Consider accessibility and convenience, ensuring that the location is easily reachable by public transportation and has ample parking.

By strategically choosing the right location, you can establish a profitable and successful pharmacy that provides essential healthcare services to customers and stands out in the competitive healthcare industry. You can find commercial space to rent in your area on sites such as Craigslist , Crexi , and Instant Offices .

When choosing a commercial space, you may want to follow these rules of thumb:

  • Central location accessible via public transport
  • Ventilated and spacious, with good natural light
  • Flexible lease that can be extended as your business grows
  • Ready-to-use space with no major renovations or repairs needed

pharmacy business idea rating

Step 3: Brainstorm a Pharmacy Name

Here are some ideas for brainstorming your business name:

  • Short, unique, and catchy names tend to stand out
  • Names that are easy to say and spell tend to do better 
  • Name should be relevant to your product or service offerings
  • Ask around — family, friends, colleagues, social media — for suggestions
  • Including keywords, such as “pharmacy” or “drugstore”, boosts SEO
  • Name should allow for expansion, for ex: “Vitality Pharmacy” over “Mental Health Meds”
  • A location-based name can help establish a strong connection with your local community and help with the SEO but might hinder future expansion

Once you’ve got a list of potential names, visit the website of the US Patent and Trademark Office to make sure they are available for registration and check the availability of related domain names using our Domain Name Search tool. Using “.com” or “.org” sharply increases credibility, so it’s best to focus on these. 

Find a Domain

Powered by GoDaddy.com

Finally, make your choice among the names that pass this screening and go ahead with domain registration and social media account creation. Your business name is one of the key differentiators that sets your business apart. Once you pick your company name, and start with the branding, it is hard to change the business name. Therefore, it’s important to carefully consider your choice before you start a business entity.

Step 4: Create a Pharmacy Business Plan

Here are the key components of a business plan:

what to include in a business plan

  • Executive Summary: A concise overview of the pharmacy business plan, summarizing key elements and objectives.
  • Business Overview: Detailed information about the pharmacy, including its mission, vision, location, and legal structure.
  • Product and Services: Outline of the pharmaceutical and healthcare services offered, including any additional products or specialized services.
  • Market Analysis: Examination of the local and broader market, identifying target demographics, trends, and potential opportunities for the pharmacy.
  • Competitive Analysis: Evaluation of competitors in the area, highlighting strengths, weaknesses, and strategies to differentiate the pharmacy.
  • Sales and Marketing: Strategies for promoting the pharmacy’s products and services, attracting customers, and building a loyal clientele.
  • Management Team: Introduction of key personnel involved in the pharmacy, emphasizing their skills and roles.
  • Operations Plan: Details on day-to-day activities, workflow, and logistics of running the pharmacy efficiently.
  • Financial Plan: Comprehensive financial projections, including income statements, balance sheets, and cash flow forecasts for the pharmacy.
  • Appendix: Supplementary materials such as resumes, licenses, permits, or any additional documentation supporting the business plan.

If you’ve never created a business plan, it can be an intimidating task. You might consider hiring a business plan specialist to create a top-notch business plan for you.

Step 5: Register Your Business

Registering your business is an absolutely crucial step — it’s the prerequisite to paying taxes, raising capital, opening a bank account, and other guideposts on the road to getting a business up and running.

Plus, registration is exciting because it makes the entire process official. Once it’s complete, you’ll have your own business!

Choose where to register your company

Your business location is important because it can affect taxes, legal requirements, and revenue. Most people will register their business in the state where they live, but if you’re planning to expand, you might consider looking elsewhere, as some states could offer real advantages when it comes to pharmacies. If you’re willing to move, you could really maximize your business! Keep in mind, it’s relatively easy to transfer your business to another state.

Choose your business structure

Business entities come in several varieties, each with its pros and cons. The legal structure you choose for your pharmacy will shape your taxes, personal liability, and business registration requirements, so choose wisely. 

Here are the main options:

types of business structures

  • Sole Proprietorship – The most common structure for small businesses makes no legal distinction between company and owner. All income goes to the owner, who’s also liable for any debts, losses, or liabilities incurred by the business. The owner pays taxes on business income on his or her personal tax return.
  • General Partnership – Similar to a sole proprietorship, but for two or more people. Again, owners keep the profits and are liable for losses. The partners pay taxes on their share of business income on their personal tax returns.
  • Limited Liability Company (LLC) – Combines the characteristics of corporations with those of sole proprietorships or partnerships. Again, the owners are not personally liable for debts.
  • C Corp – Under this structure, the business is a distinct legal entity and the owner or owners are not personally liable for its debts. Owners take profits through shareholder dividends, rather than directly. The corporation pays taxes, and owners pay taxes on their dividends, which is sometimes referred to as double taxation.
  • S Corp – An S-Corporation refers to the tax classification of the business but is not a business entity. An S-Corp can be either a corporation or an LLC , which just need to elect to be an S-Corp for tax status. In an S-Corp, income is passed through directly to shareholders, who pay taxes on their share of business income on their personal tax returns.

We recommend that new business owners choose LLC as it offers liability protection and pass-through taxation while being simpler to form than a corporation. You can form an LLC in as little as five minutes using an online LLC formation service. They will check that your business name is available before filing, submit your articles of organization , and answer any questions you might have. 

Form Your LLC

Choose Your State

We recommend ZenBusiness as the Best LLC Service for 2024

how to make pharmacy business plan

Step 6: Register for Taxes

The final step before you’re able to pay taxes is getting an Employer Identification Number , or EIN. You can file for your EIN online or by mail or fax: visit the IRS website to learn more. Keep in mind, if you’ve chosen to be a sole proprietorship you can simply use your social security number as your EIN. 

Once you have your EIN, you’ll need to choose your tax year. Financially speaking, your business will operate in a calendar year (January–December) or a fiscal year, a 12-month period that can start in any month. This will determine your tax cycle, while your business structure will determine which taxes you’ll pay.

how to make pharmacy business plan

The IRS website also offers a tax-payers checklist , and taxes can be filed online.

It is important to consult an accountant or other professional to help you with your taxes to ensure you’re completing them correctly.

Step 7: Fund your Business

Securing financing is your next step and there are plenty of ways to raise capital:

types of business financing

  • Bank loans: This is the most common method but getting approved requires a rock-solid business plan and strong credit history.
  • SBA-guaranteed loans: The Small Business Administration can act as guarantor, helping gain that elusive bank approval via an SBA-guaranteed loan .
  • Government grants: A handful of financial assistance programs help fund entrepreneurs. Visit Grants.gov to learn which might work for you.
  • Friends and Family: Reach out to friends and family to provide a business loan or investment in your concept. It’s a good idea to have legal advice when doing so because SEC regulations apply.
  • Crowdfunding: Websites like Kickstarter and Indiegogo offer an increasingly popular low-risk option, in which donors fund your vision. Entrepreneurial crowdfunding sites like Fundable and WeFunder enable multiple investors to fund your business.
  • Personal: Self-fund your business via your savings or the sale of property or other assets.

Bank and SBA loans are probably the best option, other than friends and family, for funding a pharmacy business.

Step 8: Apply for Pharmacy Business Licenses and Permits

Starting a pharmacy business requires obtaining a number of licenses and permits from local, state, and federal governments.

In addition to being a licensed pharmacist in your state, you’ll also need a pharmacy license. Check with your state for licensing requirements. You’ll also need the following:

  • Association of Boards of Pharmacy/National Council for Prescription Drug Programs (NABP/NCPDP) number
  • Drug Enforcement Agency (DEA) number and controlled substance registration
  • National Provider Identifier (NPI) number

You’ll also be subject to state prescription drug monitoring programs. Failure to comply with licensing requirements and regulations can result in severe disciplinary actions. 

Federal regulations, licenses, and permits associated with starting your business include doing business as (DBA), health licenses and permits from the Occupational Safety and Health Administration ( OSHA ), trademarks, copyrights, patents, and other intellectual properties, as well as industry-specific licenses and permits. 

You may also need state-level and local county or city-based licenses and permits. The license requirements and how to obtain them vary, so check the websites of your state, city, and county governments or contact the appropriate person to learn more. 

You could also check this SBA guide for your state’s requirements, but we recommend using MyCorporation’s Business License Compliance Package . They will research the exact forms you need for your business and state and provide them to ensure you’re fully compliant.

This is not a step to be taken lightly, as failing to comply with legal requirements can result in hefty penalties.

If you feel overwhelmed by this step or don’t know how to begin, it might be a good idea to hire a professional to help you check all the legal boxes.

Step 9: Open a Business Bank Account

Before you start making money, you’ll need a place to keep it, and that requires opening a bank account .

Keeping your business finances separate from your personal account makes it easy to file taxes and track your company’s income, so it’s worth doing even if you’re running your pharmacy business as a sole proprietorship. Opening a business bank account is quite simple, and similar to opening a personal one. Most major banks offer accounts tailored for businesses — just inquire at your preferred bank to learn about their rates and features.

Banks vary in terms of offerings, so it’s a good idea to examine your options and select the best plan for you. Once you choose your bank, bring in your EIN (or Social Security Number if you decide on a sole proprietorship), articles of incorporation, and other legal documents and open your new account. 

Step 10: Get Business Insurance

Business insurance is an area that often gets overlooked yet it can be vital to your success as an entrepreneur. Insurance protects you from unexpected events that can have a devastating impact on your business.

Here are some types of insurance to consider:

types of business insurance

  • General liability: The most comprehensive type of insurance, acting as a catch-all for many business elements that require coverage. If you get just one kind of insurance, this is it. It even protects against bodily injury and property damage.
  • Business Property: Provides coverage for your equipment and supplies.
  • Equipment Breakdown Insurance: Covers the cost of replacing or repairing equipment that has broken due to mechanical issues.
  • Worker’s compensation: Provides compensation to employees injured on the job.
  • Property: Covers your physical space, whether it is a cart, storefront, or office.
  • Commercial auto: Protection for your company-owned vehicle.
  • Professional liability: Protects against claims from a client who says they suffered a loss due to an error or omission in your work.

Business owner’s policy (BOP): This is an insurance plan that acts as an all-in-one insurance policy, a combination of the above insurance types.

Step 11: Prepare to Launch

As opening day nears, prepare for launch by reviewing and improving some key elements of your business.

Essential software and tools

Being an entrepreneur often means wearing many hats, from marketing to sales to accounting, which can be overwhelming. Fortunately, many websites and digital tools are available to help simplify many business tasks. 

You may want to use industry-specific software, such as DATASCAN , EnterpriseRX , or Liberty , to manage your tasks, records, refills, billing, and payments.

  • Popular web-based accounting programs for smaller businesses include Quickbooks , Freshbooks , and Xero . 
  • If you’re unfamiliar with basic accounting, you may want to hire a professional, especially as you begin. The consequences for filing incorrect tax documents can be harsh, so accuracy is crucial.

Develop your website

Website development is crucial because your site is your online presence and needs to convince prospective clients of your expertise and professionalism.

You can create your own website using services like WordPress, Wix, or Squarespace . This route is very affordable, but figuring out how to build a website can be time-consuming. If you lack tech-savvy, you can hire a web designer or developer to create a custom website for your business.

They are unlikely to find your website, however, unless you follow Search Engine Optimization ( SEO ) practices. These are steps that help pages rank higher in the results of top search engines like Google. 

Here are some powerful marketing strategies for your future business:

  • Community Engagement: Actively participate in local events, health fairs, and sponsor community programs to build trust and awareness within your target market.
  • Local SEO  — Regularly update your Google My Business and Yelp profiles to strengthen your local search presence.
  • Educational Workshops: Host workshops on health-related topics, offering valuable information to customers and positioning your pharmacy as a knowledgeable and trustworthy resource.
  • Loyalty Programs : Implement a customer loyalty program with discounts, rewards, or exclusive deals to encourage repeat business and foster customer loyalty.
  • Collaborate with Healthcare Providers: Establish partnerships with local doctors, clinics, and hospitals to receive referrals and create a seamless healthcare experience for patients.
  • Online Presence Optimization: Optimize your online presence through review platforms, ensuring positive customer reviews and responding promptly to any feedback or concerns.
  • Health Screenings: Offer free or discounted health screenings in your pharmacy to attract foot traffic and demonstrate your commitment to community well-being.
  • Personalized Marketing: Utilize customer data to personalize marketing efforts, such as targeted promotions or reminders for prescription refills, enhancing customer engagement.
  • Branded Merchandise: Create branded merchandise like reusable bags or promotional items to increase brand visibility and encourage word-of-mouth marketing.
  • Social Media Engagement: Leverage social media platforms to share health tips, promotions, and engage with the community, creating a dynamic online presence.
  • Collaborate with Local Businesses: Partner with local businesses to cross-promote products or services, expanding your reach and attracting new customers from complementary industries.

Focus on USPs

unique selling proposition

Unique selling propositions, or USPs, are the characteristics of a product or service that set it apart from the competition. Customers today are inundated with buying options, so you’ll have a real advantage if they are able to quickly grasp how your pharmacy meets their needs or wishes. It’s wise to do all you can to ensure your USPs stand out on your website and in your marketing and promotional materials, stimulating buyer desire. 

Global pizza chain Domino’s is renowned for its USP: “Hot pizza in 30 minutes or less, guaranteed.” Signature USPs for your pharmacy business could be: 

  • A neighborhood pharmacy for all your prescription needs
  • More than medication – convenience, savings, and a warm welcome  
  • Prescription medications, medical equipment, and supplies

You may not like to network or use personal connections for business gain. But your personal and professional networks likely offer considerable untapped business potential. Maybe that Facebook friend you met in college is now running a pharmacy business, or a LinkedIn contact of yours is connected to dozens of potential clients. Maybe your cousin or neighbor has been working in pharmacies for years and can offer invaluable insight and industry connections. 

The possibilities are endless, so it’s a good idea to review your personal and professional networks and reach out to those with possible links to or interest in pharmacies. You’ll probably generate new customers or find companies with which you could establish a partnership.

Step 12: Build Your Team

If you’re starting out small from a home office, you may not need any employees. But as your business grows, you will likely need workers to fill various roles. Potential positions for a pharmacy business include:

  • Pharmacy Clerks – make sales, customer services
  • Pharmacy Technicians – assisting with filling prescriptions
  • General Manager – scheduling, ordering, accounting
  • Marketing Lead – SEO strategies, social media

At some point, you may need to hire all of these positions or simply a few, depending on the size and needs of your business. You might also hire multiple workers for a single role or a single worker for multiple roles, again depending on need. Free-of-charge methods to recruit employees include posting ads on popular platforms such as LinkedIn, Facebook, or Jobs.com. You might also consider a premium recruitment option, such as advertising on Indeed , Glassdoor , or ZipRecruiter . Further, if you have the resources, you could consider hiring a recruitment agency to help you find talent.

Step 13: Run a Pharmacy – Start Making Money!

Owning a pharmacy can be very fulfilling. You’re helping your community and meeting a critical need for countless locals and families. Pharmacies are also a growing industry, which means this is a lucrative opportunity as well. If you have a passion for prescriptions, and for serving others, starting a pharmacy could be a brilliant entrepreneurial decision. 

You’ve now added business knowledge to your resume, so it’s time to get to work and launch your successful pharmacy!

  • Pharmacy Business FAQs

Yes, pharmacies can be profitable. More importantly, though, a pharmacy serves the community in a valuable way, which can be much more rewarding than profit.

A Doctor of Pharmacy (PharmD) degree program requires at least two years of specific undergraduate college study followed by four academic years (or three calendar years) of professional pharmacy study. You can find continuing education opportunities on the National Community Pharmacists Association website. 

To create a pharmacy app, you’ll need to outline the desired features and functionality, work with app developers or development tools, ensure regulatory compliance, integrate secure payment options, and conduct thorough testing to ensure a smooth user experience.

Specialty pharmacies that focus on high-cost medications or niche therapeutic areas often have the potential to generate higher profits. However, the profitability of a pharmacy can also depend on factors like location, target market, and services offered.

Differentiate your pharmacy by focusing on personalized customer service, offering additional services like medication therapy management or health consultations, providing convenient online prescription refills and delivery options, and emphasizing a strong commitment to patient education and wellness programs.

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  • Decide if the Business Is Right for You
  • Hone Your Idea
  • Brainstorm a Pharmacy Name
  • Create a Pharmacy Business Plan
  • Register Your Business
  • Register for Taxes
  • Fund your Business
  • Apply for Pharmacy Business Licenses and Permits
  • Open a Business Bank Account
  • Get Business Insurance
  • Prepare to Launch
  • Build Your Team
  • Run a Pharmacy - Start Making Money!

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Pharmacy Business Plan Sample

Published Apr.29, 2017

Updated Apr.23, 2024

By: Cynthia Turner

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Pharmacy Business Plan Sample

Table of Content

When someone is found doing workouts at home how to start a pharmacy, he must need relevant information, charts, table of content, independent pharmacy business plans, pharmacy business plan as well as few sample templates for pharmacy business branding. So, the entire business plans for pharmacy must include the most important points which must be well covered to start pharmacy business in full fledged.

Pharmacies must have stock of the best medications, and valuable healthcare accessories including sanitary pads, contraceptive pills and many more. Be modern and try to design a good pharmacy marketing plan before going for investment of financial resources in the industry. Get more new pharmacy business plan ideas from different sources.

Diseases, infections and virus attacks are very dangerous to shorten up the span of life of a guy. So, medications are needed to remove injuries, reinforce the immune system and increase the life expectancy to a great extent. For this reason, pharmaceutical agencies and drug manufacturing companies supply new drugs to people to resist the diseases in advance. Pharmacy business is really lucrative and profitable to an entrepreneur. Drugs are needed in hospitals, clinics, healthcare centers and in residential houses for preventive care.

Drugs are used to cure feeble patients. Children need a number of boosters and antibiotic shots to overtake a number of complicated health hazards. In large scale, medications and potions for patients are required in hospitals. Therefore, pharmacies have the jobs of selling drugs to customers. As an entrepreneur you can also start a small pharmacy or drug store in your locality. Sample pharmacy business plans and template will guide you. We, at OGSCapital, help you with this. Our executives have all the expertise for helping you to develop an appropriate strategy to fulfill your all objectives. If you wish to initiate the process, you just need to fill a contact form.

Choose Top Pharmacy Business Plans to Start Pharmacy Successfully

Well, are you a pharmacist to have licenses for running pharmacies in any town? This question is asked by many enthusiasts who are eager to know whether anyone has the permission to open a local drug store in the vicinity. Certainly, opening local drug stores, you must have an experienced pharmacist to check the prescribed drug lists. Pharmacists have the ability to read the prescriptions and identify the drugs at a first glance. His expertise in prescription reading, drug list checking and familiarity with new drugs helps the vendor to sell drugs comfortably.

If you are not a pharmacist, you need a specialist to hire in the case of inaugurating pharmacy in any popular area. He will help you to read prescriptions, handpick particular medications and understand the medical terms. Drug manufacturing companies in America have to sell only FDA approved medications. They must get authentic papers, citations and drug selling licenses from FDA as well American government.

Therefore, be familiar with local rules to starting a retail pharmacy business plan commercially. Go through a top sample pharmacy business plan and free template for more information.

Basic Requirements to Start Pharmacy Business

  • A complete retail pharmacy business plan
  • A preliminary financial budget
  • Specific site for posting retail pharmacy business plans
  • A specialist/experienced pharmacy
  • Good stock of new drugs in
  • Healthcare accessories like sanitary pads
  • Basic amenities like refrigerators, electricity, water and good air vents
  • Pharmacy needs to have a site for industry promotion
  • Site map with a sample Pharma business plan as well as template
  • Information brochures
  • Medical aids kits to supply
  • Initial affordable drug selling packages to attract customers to have drugs at low price
  • Free quotes to do comprehensive studies for opening up a pharmacy.

Understand the Innovation in Pharmacy Business

Pharmacies must not be dirty and poorly managed. Expensive drugs should be stored in safer place which is much more eco-friendly. Heat, fire, rain water and bacteria destroy life saving drugs. The drug store should have excellent air ventilation, clean ambience, least toxins inside the shop and soothing ambience. Refrigerators keep stored medications in good condition.

Internet browsing is not harmful. So, regular data checking must stand you in good stead. The more you research the more you will get new ideas to launch a compact pharmacy business project with bright expectation to have excellent returns. Initially, as a newbie, your ability to design a pharmacy business plan must be limited. You are an educated person with enthusiasm to stand resilient financially. You went for getting advices from seniors to open pharmacies.

Maybe you have had dream of becoming a good pharmacist with your own outlet to sell qualitative drugs. Fake and spurious medications, potions and medical aids are destructive. These fake drug dealers must be punished. In the open market, low quality, sub-standard medications and expired healthcare tonics are sold at low prices. Therefore, every year, the death toll increases due to the exposure to the drug adulteration. Perhaps you have the setback or previous caustic experience. Someone might have died due to consumption of bad drugs. Your dream must be fulfilled.

Online planners in pharmaceutical industry have pre-designed samples, fact sheets, research papers and documents to train newcomers. Novice financers have no industry expansion ideas. Especially pharmacies are different projects to highlight. Drug is the most valuable product as it saves lives. So, definitely lot of care is needed to run pharmacies or drug stores in the city. What type of pharmacy business do you need to opt for? Basically, drug retailers, individual sellers and small size company partners like to have free consultation before establishing a start-up drug store in any known area. The advantages of opening drug stores or local pharmacies in the residential areas include

  • Known ambience
  • Good familiarity with local citizens
  • Be accustomed to local administration
  • Good relationship with doctors, patients and oldies
  • Easy to find customers
  • Better options to enlarge pharmacy business in the home town

However, most probably, you are trapped because you must struggle to find more genuine options to expand your drug stores to have lot of money. So, geographical barrier must not be a problem. Often, it is a lucrative business for you in case you have the plan and templates to take your drug store to backcountry. There are not many drug stores. Competition is low. You can buy and sell expensive drugs to rich persons. Poor people will get affordable medications from your shop.

So, it is good business to manage in the rural areas. However, drug stores in cities are always dazzling in vanity. The buying strength of local people is obviously higher. City based pharmacies are equipped with modern infrastructures. In villages, poor people are not able to buy costly drugs. The availability of sumptuous medical aids packages is also not good in rural belts. Urban areas are developed. Therefore, locate the place and start evaluation. Pros and cons must be checked before deciding to deal with pharmaceutical industry. Retail pharmacy business plan writers are also helpful to people to have guidance in designing the independent plan for starting retail drug store business plan .

Brand medications are not cheaper. These drugs have qualitative components used by manufacturers to produce standard medications in the market. The effect of intake of brand medications is really awesome to help patients to avoid disaster. Doctors prescribe brand medications. Great. Well, one of the best ways to sell brand medications is to find the high profile class. Online ventures must bring a new customer to you. This is a different industry for entrepreneur as there is little chance to meet vendors face to face.

Customers hit the online sites to check the pharmacies for buying the branded drugs recommended by experts. All are not financially sound to buy brand drugs. Pack of Viagra (branded) costs a customer around $1000. Or a pack of 60 pills of Soma is equivalent to $400 inclusive of overnight shipment cost. So, economical buyers find generic medications which are affordable to some extent. Therefore, your drug stores must have both branded medications for the rich and generic medications for the economical class.

It will be a strategy to win customers by providing alternative medication buying option. Generic medications are cheap and components used in manufacturing these affordable drugs are not low in quality. The impact of consumption of generic medications is equal to the effect experienced by a person who takes brand medications. Retail pharmacy business plan writer has many ideas/ template to precise the process of industry inauguration smoothly.

Discount Pharmacies

In the pharmaceutical industry, scientific probing, research and deep analysis are inseparable. Scientists in the medical arena are trying to invent more cost efficient products which must be vehicles for economical customers to save money. Pharmacists will emulate new technologies to increase the cost effectiveness and quality of the drugs. So, doctors, scientists and pharmacists are closely connected for making a convenient customer support portal for better drug supply at low cost. Discount pharmacies are byproduct of the innovative thoughts nurtured by experts.

The collaborative venture in the pharmaceutical industry has made a strong platform for pharmacy business owners to sell affordable medications at discounts. Customers get promotional codes on different types of generic medications. It is much more cost efficient. It is much affordable to a young guy. Result is also same. So as a pharmacist, offer your customers what you have in stock. Discount pharmacies are the places for buying cheap generic medications. Brick and mortar discount drug stores reduce the cost of buying valuable medications.

Well, think whether you are fitted to drug selling industry. A discount drug store needs to have only cheap medications which must be good. Customers will get their drugs by showcasing prescriptions. Now, tailor a business plan identifying the trend in the market. You have handful options to use. As a local guy, you can apply for loan for industry running. Banks will give you support to invest in the pharmaceutical industry.

Next steps include the easy refinancing, recruitment of competent employees, assistants , the availability of good medications at discounts and drug safety programs to minimize the threat. People need proper medical assistance from a vendor. As being a professional pharmacist, it is your concern to prioritize the table work/ground work to inaugurate the drug store in your residential area. Innovation can’t be stopped. Americans are habituated to consume sleeping pills, anti-anxiety drugs and self-boosting capsules to have energy in excess.

They are fast, sophisticated and crazy to travel for exploration. Well, most of American customers are seen buying drugs from online pharmacies which offer discounts. These online discount pharmacies assist busy Americans to have affordable qualitative medications at considerably cheap prices. So, you must have a compatible optimized online shop with an inventory storing only new drugs/ prescribed medications/non prescription medications at discounts. The local stores for drug selling are not permitted to sell non prescription drugs.

They need prescriptions. However, comparatively online pharmacies have good options to help customers to purchase non prescription drugs. Customers don’t need to send the scanned photocopies of prescriptions to pharmacists to buy packet of Soma or Viagra. Buy medications from vendors at any point of time. So, if you want to modernize your retail drug store, design an affordable business plan to start selling generic medications at discount drug stores without putting a band of legal obligation. The online pharmacy is not a local departmental store.

Customers don’t need to visit the store for product purchasing. The virtual shopping cart or pharmacy is actually run through internet. Its customers place orders at the shopping cart and complete transactions instantly. Vendors are liable to ship products to the customers. Now you must have a site which supports mobile phones, computers and different smart devices. Consumers will cross check list of drugs available in their areas. You have a group of employees who manage customers online. Usually, online pharmacies have no go-down or small warehouses.

They are professional and hire moving companies for product shipment. It is a chain for drug supplying. No manual paperwork is conducted. Nor is there any option for meeting customers physically. So, the whole transaction is done via internet. E-commerce infrastructure is easy to operate. This marketing strategy is extensive to help local traders to go for vast venture to reach million customers on a single go. Around $829 billion is invested in global pharmacy business. So, this opportunity is also open to you to have scum of the profits to upgrade your own life.

Online discount pharmacy is open regularly round the clock. Customers from different locations hit the online drug store and buy medications. Prices of these lifesaving drugs, sanitary pads, healthcare pills and antibiotic pills are affordable. Discounts of these medications are attractive to impress economical class. Like Rite Aid, you can also have a chain meds service to bring more fluent drug delivery options to customers. Give individualized service by keeping personal records of patients after clearing transactions.

In future, if the customers have allergies or infections, try to avoid supplying medications which are not prescribed. Besides, help them to choose the prefect meds from the inventory. Unlike local drug store, online discount pharmacies have multi channels to get customers. If you have licenses or permit to export medications to market abroad, strategy vastly. Then, you are also a good exporter with permits to deal with overseas clients. Online platform for medication selling is now modernized.

The shopping carts online must have fast content management, instant credit checking while making payment, quick transactions and free registration. The prescription refill process must be fast and easy. On the other side, the non prescription generic or brand medications should be supplied to have more positive visitors to hit your e-commerce website.

So, you will also have lot of sources to track the best retail pharmacy business plan/ templates, pharmacy start up business plan, pharmacy business plan pdf and innovative pharmaceutical sales business plans. Go through ins and outs of pharmaceutical business plan, pharmaceutical business plans sample, and retail pharmacy business plan including new templates.

Product Quality – Must

In the pharmacy business, the product quality is a must. A vendor or pharmacist should not earn money by delivering expired meds to patients. He should have social obligations to maintain for fairness in pharmacy business. Same way, he is also responsible to process the orders. If meds are delivered late then patients can die. If it is urgent, then shipping process must be fast. Overnight drug supply is not cost effective. Extra processing charges are borne by the buyer.

When your pharmacy business blooms, you must have some better options to make your customers happy. Your online pharmaceutical has few exceptional features which are unbeaten to take your pharmaceutical to million customers outperforming rivals. Pharmaceutical companies must facilitate customers to have their drugs at discounts. Quality of the drugs must not be low. For this reason, there must be analysts and experts to make their comments based on the products meant for sale. Customers will talk to consultants for getting pharma template.

They will go through reports, comments and reviews to have ideas about the quality of meds kept for being sold. Your online med supply stores should be compatible with multiple devices including smart phones. Customers are interested to cross check regular information and updates on their mobile phones. Your e-commerce portal is connected with vast network to support such a sophisticated device. Online customer management center assists new customers to buy products.

For this reason, people feel free to go for buying expensive brand meds from the best pharmacy online. Jot down pros of running a discount pharmaceutical online. Why do people want to buy products online? What is the difference between a local med store and the pharmaceutical on internet? What type of med is sold online? What are the most important pros of buying meds from online pharmacies? Is it cost effective or less time consuming to make deals with online vendors? Well, there are more such questions which can be highlighted for discussion.

Basically, internet based online med stores don’t need manual paperwork. Nor is there any need to entertain customers at the shop. So, investors are not required to buy the land for constructing a big set-up to sell packets of life saving meds, boosters, and health tonics. Online meds stores are operated by pharmacists through broadband. It is a different setting to attract people for business related transaction. Many people don’t understand how to buy meds online. They must be educated.

Well, your pharmacy business promoting campaigns should encourage customers to know about the good aspects of online transactions. First of all, post few blogs, photos, slide shows and of course glossy video clips on home screen to lure newbie customers to have a fast look at the site. After visiting the site, they will be energized to read content, check photos, videos, slide shows and navigate in the site. Online free start-up pharma template will make you more confident.

Site accessibility, information delivery, transaction method, registration, product buying as well as packing for shipment, prices of medications, and way of billing must be innovated. Therefore, ask your website designers to upgrade the site nicely to make it much more compatible with the latest i-devices. Ask them to assist you to change the old policy. Crazy customers in America, Canada, the UK and other parts in Europe have tendencies to buy non-prescription drugs which are not recommended or prescribed by doctors.

They have to pay higher prices to get packets of sedatives or anti-anxiety pills from the local market. Often they are addicted to spurious drugs which enhance the scope of faster deterioration in the health management. They don’t need prescribed drugs as they are not permitted to consume multiple sedatives within 24 hours. They are drug addicted and therefore proper counseling is needed. However, when they hit the online sites or med stores on internet, the surprising gifts are waiting for them.

At a time, it is possible to buy different meds from stores without providing prescriptions. Secondly, they have facilities to deal with a number of drug stores in this online drugstore industry. Promotional offers and discounts are offered to customers as well. At first, when you establish a small size pharmacy, you require the base to stand. It is the ground for you to start building up a strong long lasting structure. It is a dynamic policy to enhance the much faster business promoting.

New Policy for Starting Pharmaceutical Company

Minimum investment is needed to run a pharmacy business. So, the product selling base is required first to ensure the good prospect in this meds supply industry. How to achieve success depends on the strength, resilience, willing force, and lot of energy to do the hard work out. Maybe, it is time consuming but success will come through devotion, hard struggles, and meticulous research to find the best opportunities to be successful entrepreneur with a solid pharmacy business structure.

Invest in the best market where there is excellent ambience to gear up the money earning. It is one of the best things for you to locate the area where you will open the small drug store with innovated structure, and other facilities to tempt customers. It stands to reason; you require lot of plans to design. When you have the dream projects to implement for the business expansion, you must have someone to take you to the last resort successfully.

Many of start-up entrepreneurs are not well organized due to the lack of experience in pharmacy business planning as well as endorsement policy. Well, in this case, a professional business planer needs to be hired for innovating the business plans before investing in the pharmacy industry. Money is needed but you should have excellent projects which have lot of information, data, template, strategy, table of content and resources to let the pharmacy business run smoothly.

Research, probing, intuition and self-discovery study are important to aspiring pharmacy entrepreneurs. To become an experienced entrepreneur, you will have to have strong desires to probe deeply. This research oriented mind will give you a booster to scale up in the industry with success. That’s why, when you have new innovative commercial management plans, policy, programs and glossy projects to implement, you must not stop. The start-up pharmacy business must be expanded.

The profits must be generated. The mobility in the business promotion should be uninterrupted. The longevity of the pharmacy business should be surprisingly longer. Therefore, concentrate on different aspects of commercial management. Go to professional business consultants, experts and business analyzers to have new guidelines/instructions/ plans for extensive analysis.

Brand Business

Brand name of your business works as a booster. It is the workforce. It is the vehicle with a new strategy for you to start the business smoothly. Who will track your business? Brand name is the sign of identification. People will be familiar with your company through the brand name. So, choose the most suitable name for your pharmacy. Well, maybe you have lot of confusion how to configure the brand name and logo.

Really it is much important to you. A cumbersome brand name is not easy to understand. If the name of the pharmacy is long and technically intricate, people are not able to read the brand name easily. So, select the relevant short and attractive words to name your med store. Obviously you need a strategy to conduct more productive business branding.

Invest Money in Promoting Products

Million dollars are overspent in the business promotion campaigns. Giant entrepreneurs have lot of money and they spend financial resources to promote business. Gifts, discounts, and promo codes are offered by these multinational companies. Well, you are a small entrepreneur and you need to earn more money. In the beginning, you have few attractive projects to inaugurate the small business. Well, strategically, you must advertise your products. Advertisement agencies can make your dream productive through lot of ground work, plans, programs and tips.

Hire the top notch advertisers who will make a brief-up covering the most important areas of pharmacy business. Your online advertisements, ads and video clips showcase the med store to impress customers. Certainly, you must have some awesome product endorsement publicizing projects. How to promote the pharmacy business? The objective of your promotional expedition lies in the expansion of the customer management platform with more opportunities to build up the foundation for rejuvenating the business.

Business branding through internet is the weapon for you to convey the best message to people. Your strategy to run business must be effective. What type of medication do you need to sell? Are you a drug retailer? Are you able to sell cheap generic meds? What sort of med do you have in stock? People need better price tags. They are economical. They have the least interest to buy brand meds. Well, your discount drug pharmacy is very much modernized with the stock of high caliber generic medications, life saving meds and qualitative drugs at discounts.

Next step is to have all legal papers, and documents. The paperwork must be done step-wise. First of all, you have to apply for a license. It is the passport for your pharmacy to run. Certainly, it is not easy. Drug licenses are approved only after several surveys, cross verifications and probing. You can’t damage one’s precious life by supplying low quality spurious meds. Right now, government and FDI are not flexible to issue drug licenses easily. Drug addiction is now accelerating to make young generation incompetent.

They have lot of drug buying options. Fake dealers and spurious drug suppliers are seen tempting customers. That’s why; fake licenses and wrong documentation are severely increasing to threaten up people to a great extent. Therefore, you must be fair and honest to have your licenses legally. In this connection, meet an attorney who will advise you how to get the drug license from the superior authority. Smartly speaking, it is not entirely difficult. The legal power will assist you to convince the concerned authority to have the original drug license.

In the beginning, it is the most unavoidable assignment to contact a group of legal experts to ensure the advertising project completion successfully. Pharmacy business must not be dried up after few weeks. You should not backtrack in shame. Bold and strong entrepreneurs must have energy to prioritize the collection of important components to format a new strategic version of business plan to nourish the pharmacy outlet dynamically.

It is a must to maximize the vast media exposure, business branding, meticulous analysis and study to probe deep with good motif to locate the most fruitful niche to speed up the business promotion. Your decision must not be obscure because of the disorders created by your subordinates. Therefore, organize your team to finalize the business branding program and innovative commercial management strategy with the resolution of giving thousand horsepower to your small med store to gain speed.

Tailor Futuristic Advertising Projects

Design futuristic advertising projects. Calculate how much fund is required to establish a single compartment as a small street outlet for selling generic meds. Money you need must be available. If you are not so lucky to arrange fund immediately to overtake hurdle, you must not be found being in lethargic state. Business loans, short term financial aids, and good financial support from different agencies are obtained without complicated paperwork. So, search for this type of secured/unsecured business loan to finance the med store. Financial assistance must be required to buy packets of brands drugs, install computers, and other tools to decorate the drug store.

Basic Components of Discount Pharmacy Business Plan

  • Basic indoor furniture pieces like table, chair, desks, small file storing cabinets
  • Cash registering systems
  • Front counter
  • Computer terminal
  • Printer for billing
  • Electrical goods
  • Small data storage server
  • Shipping accessories
  • Good insurance coverage
  • Storing bins

Important Facts to Remember

Customers are different in nature. They don’t have similar mindsets. Nor are they on same strings. Well, study and then evaluate the mindsets of customers. Choose the area where you will get positive customers to sell drugs. Reinvent new strategy to promote pharma. Specific groups of customers need to make walk-in visits to the outlet to purchase meds. This sort of customer has the habit to go to the local med store to buy meds. They are literate.

However, many laymen in the lower middle class are interested to buy prescribed meds from the pharmacies. Secondly, there is another group of people. They are online buyers. They have money to go to the online pharmacy to purchase drugs. Basically, generic medications, and different types of stress management pills they buy from online stores. Prescriptions are not a must for them to buy Viagra, Cialis, Soma or any cheap generic medication to consume.

Apart from this economical class, the enriched and affluent high profile buyers opt for brand meds. Now these medications are very expensive. Even vendors of publicizing portal are not capable of storing different types of brand medications for sale. So, tailor a compact financial budget which must include the overall cost of storing brand, generic and local meds at discounts. The product sale must be fast. Drugs which stored in your refrigerator must be qualitative.

Top Strategies to Expand Pharma

Strategies are applicable to the drug selling. Promotional campaigns are conducive to the faster development of the business. However, forecast is needed to evaluate the vision of yours in the long run. In the first year, estimate the profit percentage. Then you must compare whether you are a gainer or loser. Moderate revenue collection is also good as you are a novice entrepreneur. Well, you need to improve by hook or by crook. Commercial management is not a new thing. Even local traders and informal entrepreneurs know this term.

When your pharmacy business will be launched, your target must concentrate on the store management. Employees should be duty bound. Your pharmacist must be responsible. Drugs kept in your refrigerator must be hygienic. Temperature inside the drug store must be eco-friendly. Apart from this, documentation, billing, registration process and other paper work must be carried out properly. At present, computer application is very urgent. Your tiny med store must be renovated with a set of computers, laser printer and printable papers.

Customers will get bills and invoices through automated bill generated machine. So innovation in the decoration of the med store is certainly essential. Commercial management is also done via internet. Online documentation is undoubtedly smooth. Contact customers on online chatting platform. Talk to them over phone. Make video calls to have advices from experts if required. Permit your employees to use cell phones to send emails to your inbox. Oracle based commercial management portal must be installed into your pharmacy store for taking care of back office jobs smoothly.

Operational and Strategic Planning

Understand competition and reset your marketing strategy.

You are not alone in the pharmacy advertising portal. Regularly minimum 1 million visitors check over thousand sites to buy medications in the world. Billion dollars are hovering in the med manufacturing trade. The advancement in the med field is the turning point and slowly people are showcasing their interest in buying drugs from the online pharmacies. Rivalry, competition, and struggles are basic things for a trader. To make your pharmacy business/ marketing profitable, be proactive to be much more competent.

Emulate new strategies. Borrow much innovative marketing plans and imitate successful sample business templates to bring innovation to the pharmacy business/ pharma marketing. Who is your rival in the market? Well, rivalry doesn’t mean hostility. You must not have impatience to kill someone. Nor are you a militant to spray venom for terminating the city. So, don’t be misled. Competition means the fair rivalry in advertising trade. You should upgrade your trade structure.

You should be efficient to sell drugs at more affordable prices. You should have dozens of futuristic plans to enlarge the trade faster. The cost efficiency is the objective of a newbie to reduce the cost of drugs. Similarly he will not violate the FDI law to sell drugs at lower prices. Competition is needed for the betterment of the service. Fancy how to bring a result oriented business promotion strategy to expect a sound financial structure by operating a small pharmacy store.

Be a creative person. You are budding pharmacy entrepreneurs. So, recycle your raw energy embedded in mind. Go through periodicals, brochures, and magazines to have authentic information. Research materials need to be gathered for making a giant project to enhance the superb commercial management. Therefore, create a different business plan for pharmacy. It is your draft. You have quality to express what you need. You have bundles of new concepts, and ideas to use.

So in draft assignment, feel free to describe the goals, objectives, business starting plans, budget related issues, sources of arranging fund and basic requirements and marketing to start the drug store. Well, the finishing touch needs to be added to the draft. An experienced pharmacy business planner has over hundred samples. He is a professional business plan writer for pharmacy.

He has solved complicated problems. He is one of the most successful planners in the field. So he can give you a summary of the business plan. Even his instant business plan writing backup must be fruitful to you. Do more probing in the modernized med manufacturing and pharmacy company.

Upgrade your basic knowledge for the sake of good familiarity with the pharmacy field/ marketing. Online library, data and million tons of samples boost up novice traders to track their loopholes in upgrading futuristic strategy. Through compact SWOT analysis, he is able to find the negative factors which are not helpful to him to run the small size drug store. Strength of the entrepreneurs must be identified. It is also applicable to you as well. Track where are going? If you have no vision, the area will not be resilient. You should find the niche in which you will cultivate the land for flourishing the pharmacy business dynamically.

Install Plan Software

Conventional planning needs to be replaced. Computers minimize the jobs of taking care of customers. Well, few years back, drug stores have to keep large space for entertaining customers who were found standing for buying medications. Separate counters for billing were open to all consumers. Drugs were not sold through a single counter during emergency. So, there must be extra space for drugs storing, supplying and customer management. Besides, lighting fixtures, indoor furniture pieces and other important accessories must be installed in the drug store.

Simultaneously, change the traditional billing system. Commercial management/ marketing process must undergo vast innovation. Compact highly advanced SAP software for management/ marketing software is on display in Google. Experts have reset this SAP model to help entrepreneurs to complete handful jobs perfectly. Billing, customer care, marketing, data management, invoice processing, and company analysis are conducted. You have the fast software to take decision within short span of time.

Your marketing trade must be perfectly integrated into a unique platform. Monthly you must analyze the trend. Is your pharmacy running fast or any downtime is likely to happen? Profit ratio, and revenues collected for the particular year must be cross checked. Industry remodeling must be done. However, it is really urgent to go deep and find more facts to compare. Is your drug store compatible with new technology? For instance, virtual pharmacy industry is now much sought-after.

Many American guys buy drugs from online med stores. However, in South Africa, Nigeria, and many countries located in Asia are not perfectly tuned up to run online med stores. Mail order delivery system is not innovative in the remote places as well. So, before opening a new drug store online, once again study to understand the mindsets of local people. However, online mail order marketing system is a vast business expansion portal. You will get more customers in this pharma industry.

Even if you have authentic permits and licenses to export expensive meds to overseas customers, you are a successful entrepreneur with good prospect. Drugs are not useless things. Patients must need medications to save their lives. So, the importance of online pharmacy business will not go down even after a millennium. So, slowly you must have command over the pharmacy commercial management/ marketing. Newbie entrepreneurs should do experiments to be much acquainted with the latest industry operating ethics.

It is obviously time consuming but with technical innovation, and advancement in the commercial management, it is wonderfully much more convenient for a newcomer to learn how to open a good pharmacy store in this specific industry. Starting a pharmacy business plan designed by experts is basically a tool for a newcomer to get a roadmap to innovate the pharmacy in much more dynamic way.

In this connection, OGS capital consultants online are experts to guide newcomers how to chalk out futuristic pharmacy business projects fantastically. Take valuable business promoting tips, modern strategy and free advices from these consultants. Chat with OGS capital business consultants to have new strategy, and ideas to remodel the entire corporate portal successfully.

Download Pharmacy Business Plan Sample in pdf

OGS capital writers specialize in business plan themes such as massage business plan , medical clinic business plan , cannabis dispensary business plan , nursing business plan ideas , transportation corporation health services business plan , reiki business plan and many others.

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

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Top 5 Pharmacy Business Plan Templates with Samples and Examples (PDF and Editable Word Doc Included)

Top 5 Pharmacy Business Plan Templates with Samples and Examples (PDF and Editable Word Doc Included)

Lakshya Khurana

author-user

As a business, as you scan the horizon for opportunities today, it is inevitable that the next big project you zero in on is the neighborhood pharmacy. After all, a pharmacy is more than a drug store where customers pick up their prescriptions. It is a safe space where people buy medicines and have a confidant in the form of the pharmacist, someone they implicitly come to trust with their vulnerable state of health and personal information.

As you begin building this business, you must consider everything in the supply chain, from the products to the vendors and, certainly, the customers. You know you must take care of every minute detail before taking the first step. The tool that will help you in every aspect is a Pharmacy Business Plan from SlideTeam.

We have created a content-ready Pharmacy Business Plan and curated the Top 5 PPT Templates to help you succeed. The business plan comes in the form of a PDF and an editable Word document as well. This operations plan will guide you to positive, result-oriented action in every scenario. In fact, the PPT Templates are content-ready and 100% customizable and editable.

These tools from SlideTeam, available in all major formats, give you the framework to begin making your pharmacy a real, profitable corporation, and this blog will take you through the business plan.

Pharmacy Business Plan Including Market Size Prescription Drugs and OTC

Access the Pharmacy Business Plan Here

The business plan is divided into the following parts, represented in the Table of Contents below:

   1. Executive Summary                                                                          8. Marketing Plan

   2. Company Overview                                                                           9. Operational Plan

   3. Industry Analysis                                                                              10. Financial Plan

   4. Customer Analysis                                                                            11. Graphical Representation of Financials

   5. Competitor Analysis                                                                         12. Management Summary

   6. SWOT Analysis                                                                                   13. Exit Strategy

   7. Porter’s Competitive Analysis

Here’s a detailed look at each of these parts and the templates on offer.

1. Executive Summary

According to the Journal of the American Pharmacists Association, every 9 of 10 people in the US live within five miles of a community pharmacy. This is a point that pharmacies should play a big role in public health efforts, like providing vaccinations and medicines.

However, in some areas, 8% of counties have roughly half of their residents living over 10 miles from a pharmacy. This presents an opportunity for pharmacy businesses to open shop in those places and serve the community.

Executive Summary

The executive summary serves as a concise overview of the pharmacy business plan, summarizing key points for potential stakeholders. It highlights the pharmacy’s unique value proposition (as we did in the previous paragraph), target market, and revenue projections. The summary also emphasizes the management team’s expertise and the business’s competitive advantage. Investors can grasp the business’s potential and decide whether to buy into the plan based on the specifics outlined.

2. Company Overview

This section presents the pharmacy’s background, history, and legal structure. The company overview highlights its mission, vision, and core values, giving a glimpse into its corporate culture. It details the pharmacy’s location, facilities, and the range of pharmaceutical products and services on offer. This plan never misses critical details like the business’s goals and objectives, and a start-up summary is presented through figures and charts.

Company Overview

The need for the pharmacy is emphasized with a market gap analysis, a study that the business statement also serves to boost. With the base built, the services that the business offers are also documented. These include prescription refills, new prescriptions, mail-order delivery, immunizations, etc.

3. Industry Analysis 

The industry analysis delves into the pharmaceutical market, examining factors like the market size, growth trends, and regulatory landscape. It outlines key opportunities and challenges, providing insights into the pharmacy’s potential for success.

This section of the plan begins with a market analysis of the pharmaceutical industry. The analysis is current and considers the influence of the Covid-19 pandemic on the industry. Some figures and charts showcase the pharmaceutical industry as it is, with a look at its rate of growth and the factors that influence it.

Industry Analysis

This segment also addresses the impact of emerging technologies and innovations in the healthcare sector. Although the report begins with insights into global trends, we focus on insights relevant to the US, such as pharmacy retail stores and pharma spending.

Let us review the first PowerPoint Presentation chosen to aid this pharmacy business plan.

Template 1: Emerging Business Model of a Pharmaceutical Company

This exhaustive PowerPoint Deck delivers on the intricacies of running a pharmacy. Use this PPT Template Bundle to present a comprehensive report on verticals like company financials, problems related to production, solutions for the same, potential business partners, etc. This PPT Set has got you covered, so download it now!

Emerging Business Model Of A Pharmaceutical Company Case Competition Complete Deck

Download now

4. Customer Analysis

Understanding the pharmacy’s target market is essential for tailoring marketing strategies. This section identifies the pharmacy’s primary customer segments with an analysis of the geographics, demographics, psychographics, and behavior. This allows you to create and deliver the buyer persona and identify customers by classifications, such as the elderly, athletes, chronic disease patients, and more.

Customer Analysis

5. Competitor Analysis

What makes this the best pharmacy business plan on the Internet today is that it comes with a current competitor analysis of the major players in the US today. These competitors include CVS, Walgreens, Rite Aide, and more. The product delivers a tabulated rate comparing these businesses on revenue, number of locations, services offered, etc.

6. SWOT Analysis

The SWOT analysis assesses the pharmacy's internal strengths, such as a skilled team and advanced technology, and weaknesses, such as limited brand awareness. It also evaluates external opportunities, like an aging population, and threats, like new regulatory requirements. The template presents a detailed overview of these four areas as they relate to the market in the US today.

SWOT Analysis

7. Porter’s Competitive Analysis

Porter's Five Forces analysis helps evaluate the pharmacy industry's competitiveness. It examines the bargaining power of suppliers and buyers, the threat of new entrants, substitutes, and the intensity of competition. The product delivers the analysis in the case of these matrices being high, medium, and low and how it influences your business.

8. Marketing Plan

The marketing plan outlines a comprehensive strategy to attract and retain customers. It includes a mix of sales strategy, promotional strategy, pricing strategy, and a sales funnel template. Along with the details of each of these four methods, it provides recommendations to consider when employing these methodologies.

Marketing Plan

Template 2: Pharmaceutical Marketing PowerPoint Presentation Slides

This PPT Deck is the ultimate guide to executing marketing strategies for your pharmacy. Use this PPT Set to analyze and deliver important tasks, ranging from product introduction and launch plan to life cycle management and GAP analysis. Employ this PPT Template bundle to create the perfect marketing plan, execute it, and track its progress and outcomes. Download now.

Pharmaceutical marketing powerpoint presentation slides

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Template 3: Pharmaceutical Sales Plan PowerPoint Template Bundles

This PPT Set is the presentation your sales team needs to create and execute their plans. Use this PPT Deck to boost your sales with slides focused on comparative analysis, 30-60-90-day plans, revenue forecasting, and more. Grab this now from the link below.

Pharmaceutical Sales Plan Powerpoint Ppt Template Bundles

9. Operational Plan

The operational plan details the day-to-day operations of the pharmacy as we enter the execution phase of the business plan. This section provides you with a ready-made table that classifies tasks into phases and financial quarters. The appropriate task is added in the right row and column; with that, you are ready to implement!

Template 4: Pharmaceutical Manufacturing Research Process Products Laboratory Analysis in a Pharmacy Business Plan

Use this PowerPoint Deck to boost the appeal of your pharmacy business plan using images and relevant icons. Some amazing slides within this PowerPoint Set are on test tubes and beakers, clinical research, drug testing, viral analysis, and other concepts. Download this PPT Template Bundle from the link below to grab the attraction of stakeholders and potential investors.

Pharmaceutical Manufacturing Research Process Products Laboratory Analysis

Download This Template Now

10. Financial Plan

Finances are hard to control and harder to present. This part of the product presents a tabulated analysis for financial analyses such as financial assumptions, revenue model & sales forecast, break-even analysis, projected profit and loss account, and more. The editable Word doc is ready for your own financial data to be inserted and analyzed accordingly.

11. Graphical Representation of Financials

Visual aids narrowly beat tables regarding ease of delivery. This section delivers the charts and graphs you need to represent your finances visually. Use this business plan to deliver pictograms on total revenue from operations, earnings before taxes, gross profit, cash flow, and more.

Graphical Representation of Financials

12. Management Summary

We begin to bring the plan to a close with a management summary. Use this section to present details on the organizational structure, professional summary, and job roles & responsibilities.

Template 5: Strategies To Achieve Sustainable Development in a Pharmacy Business Plan

You’re in it for the long haul, and this PPT Layout will help you set anchor and build a profitable business. Use this PPT Deck to showcase the strategies you have in mind to make your pharmacy business sustainable. This includes everything from the company’s finances and business partnerships to the environmental impact of your operations. Download this PPT Set to convert your business into a landmark of the community where you decide to open a shop.

Strategies To Achieve Sustainable Development In Pharmaceutical Company Case Competition Complete Deck

13. Exit Strategy

The exit strategy outlines options for investors or business owners to divest their interests in the pharmacy. Many methods can be used. These can be an initial public offer (IPO), mergers, acquisitions, public offerings, or venture capital.

With our Pharmacy Business Plan Templates, you will be ready to face hurdles entrepreneurs face and, more importantly, overcome these with ease and finesse. TOGETHER, the PDF and the PPT Templates are an exhaustive self-sufficient ecosystem that will help you create your business with tranquillity and answer all these questions.

FAQs on Pharmacy Business Plan

How can i start my pharmacy business.

Starting your pharmacy business in the United States can be rewarding but requires careful planning and compliance with relevant regulations. Here are some steps to consider:

  • Education and Licensing: Ensure you have the educational background and licenses to operate a pharmacy. This typically involves obtaining a Doctor of Pharmacy (PharmD) degree and passing state licensing exams.
  • Business Plan: Develop a detailed business plan outlining your pharmacy's target market, services offered, competitive analysis, marketing strategy, and financial projections. Use SlideTeam’s Pharmacy Business Plan Templates .
  • Location and Premises: Choose a strategic location for your pharmacy, considering factors such as population density, competition, and proximity to medical facilities. Ensure that the premises meet regulatory requirements and are designed to accommodate pharmacy operations.
  • Legal and Regulatory Compliance: Comply with federal, state, and local regulations governing the operation of pharmacies, including obtaining necessary permits and licenses.
  • Inventory and Suppliers: Establish relationships with pharmaceutical wholesalers and manufacturers to ensure the supply of medications and products.
  • Staffing: Hire qualified and licensed pharmacists and pharmacy technicians to run day-to-day operations.
  • Obtain appropriate insurance coverage to protect your business from potential liabilities.

Is the pharmacy business profitable?

The profitability of a pharmacy business can vary depending on location, competition, pricing, and services offered. Pharmacies can generate revenue by selling prescription and over-the-counter medications, medical equipment, and other healthcare-related products. Some pharmacies offer services like immunizations, medication therapy management, and compounding, which can contribute to profitability.

How much money do I need to start a pharmacy business?

Starting a pharmacy business can cost between $400,000 and $600,000 for an average location and reasonable revenue expectations. Remember that pharmacies can be set up for $250,000 as well. The major contributors to the cost are:

  • Licensing and permits fees
  • Rent or purchase of the premises
  • Initial inventory
  • Staff salaries and benefits
  • Technology and equipment (POS systems, pharmacy software, etc.)
  • Marketing and advertising expenses
  • Insurance costs
  • Security measures
  • Professional fees (legal, accounting, etc.)

What is the monthly income of the pharmacy business?

As for the monthly income of the pharmacy business, it also varies widely. A successful and well-established pharmacy in a busy location can generate significant monthly revenue. In contrast, a newer or less-established pharmacy may have lower income during the initial months or years of operation. Monthly income can be influenced by factors such as sales volume, prescription pricing, insurance reimbursements, and the range of services offered.

To get more accurate and up-to-date information, it is advisable to conduct thorough market research and seek guidance from industry experts or business consultants familiar with the pharmaceutical industry in your area. Additionally, networking with other pharmacy owners can provide valuable insights into the financial aspects of running a pharmacy business.

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Sales & Marketing Plan for a Pharmacy (Example)

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  • March 5, 2024
  • Business Plan , Sales & Marketing Strategy

how to make pharmacy business plan

Running a successful pharmacy demands more than just dispensing medications; it requires a savvy approach to marketing and sales. This guide will help you craft an effective sales and marketing strategy tailored specifically to the business plan of your pharmacy .

We’ll start by analyzing the market landscape to identify competitors and understand customer needs. Then, we’ll focus on building a strong brand and market positioning. Following that, we’ll explore various marketing channels to engage customers, concluding with strategies to boost pharmacy revenue.

By the end, you’ll have a clear roadmap to attract more customers and nurture lasting relationships within your pharmacy.

Sales & Marketing Plan for a Pharmacy (Example)

Pharmacy Business Plan

how to make pharmacy business plan

Fully editable 30+ slides Powerpoint presentation business plan template.

Download an expert-built 30+ slides Powerpoint business plan template

Market Analysis

A nuanced comprehension of the pharmacy market through meticulous analysis lays the groundwork for informed strategies and prudent decision-making.

Competitive Analysis

A profound exploration of the pharmacy’s competitors is essential:

  • Identify Key Competitors : A comprehensive analysis involves scrutinizing rival pharmacies’ services, pricing models, customer feedback, and marketing strategies. This insightful reconnaissance reveals market trends , customer preferences, and competitive edges.
  • SWOT Analysis : Delving into a comprehensive SWOT analysis enables a profound understanding of the pharmacy’s Strengths, Weaknesses, Opportunities, and Threats. This introspective evaluation unveils potential growth areas, operational enhancements, and optimal competitive positioning.

Target Audience Profiling

An intricate understanding of the pharmacy’s customer base is paramount:

  • Demographic and Psychographic Details: Profiling the ideal customer base involves scrutinizing demographics (age, gender, income levels) and psychographics (health concerns, lifestyle choices). This foundational data serves as the cornerstone for tailored marketing strategies and personalized service offerings.
  • Customer Needs and Expectations: Grasping the primary preferences and expectations of the target audience concerning pharmaceutical services is pivotal. Whether it’s convenience, personalized healthcare advice, medication management, or competitive pricing, discerning these needs guides service development and marketing approaches.

Branding and Positioning

Crafting a distinctive brand identity and market positioning is imperative for standing out in the competitive pharmacy landscape.

Brand Identity Development

Establishing an emotional rapport with customers through a compelling brand narrative:

  • Brand Story and Values: Crafting a captivating brand story that resonates with the pharmacy’s values and mission establishes a deeper connection with customers. Defining the brand’s core values, mission, and unique perspectives within the healthcare industry fosters a distinct identity.
  • Visual Elements: Developing consistent visual elements such as logos, color schemes, and interior design elements fortifies the brand’s identity. This visual consistency across all touchpoints enhances brand recognition and nurtures trust among customers.

Market Positioning Strategy

Defining the Unique Selling Proposition (USP) forms the core of market positioning:

  • Unique Service Offerings: Articulating the pharmacy’s USP elucidates what distinguishes it from competitors. Whether it’s specialized medication management programs, holistic wellness services, or exceptional customer care, spotlighting the USP steers the pharmacy’s market positioning.
  • Positioning Statement: Crafting a clear and succinct statement that communicates the pharmacy’s distinctiveness and commitment to customer health and well-being guides marketing strategies and operational decisions, helping the pharmacy stand out amidst the competition.

Marketing Channels

Leveraging diverse marketing channels is critical to reach and engage customers, amplify brand awareness, and drive foot traffic to the pharmacy.

Digital Marketing

Establishing a robust online presence is pivotal in the digital era:

  • Website and SEO: Developing an informative website encompassing medication resources, health blogs, and online prescription refills enhances accessibility. Optimizing the website for local SEO ensures heightened visibility in search results for healthcare services in the area.
  • Social Media: Leveraging platforms like Facebook, Twitter, and LinkedIn to disseminate health tips, promote products, and engage with the community fosters brand awareness and customer engagement.
  • Email Marketing Campaigns: Regularly send newsletters containing healthcare advice, information on new medications, and exclusive offers to your subscriber base. Periodically share promotional offers, discounts, or loyalty rewards via email to incentivize customer engagement.

Local Advertising

Connecting with the local community amplifies the pharmacy’s presence:

  • Print Media: Design and distribute flyers in local hotspots, community centers, and medical facilities. Advertise in local newspapers and magazines, emphasizing pharmacy services and special offers.
  • Community Engagement: Participate in local health fairs, wellness expos, or charity events to interact directly with the community. Offer free health check-ups, consultations, or educational seminars.
  • Strategic Partnerships: Collaborate with local healthcare providers, clinics, or wellness centers to offer joint health programs or workshops. Partner with community organizations for health-related sponsorships or fundraising events.

Promotional Activities

Strategic promotional activities to attract and retain customers:

  • Health Initiatives: Offering free health check-ups, wellness consultations, or health seminars not only attracts foot traffic but also establishes the pharmacy as a proactive healthcare provider.
  • Customer Incentives: Implementing loyalty programs, discounts on wellness products, or rewards for customer referrals fosters customer loyalty and retention.

Sales Channels

Optimizing sales channels is pivotal for revenue maximization and ensuring customer satisfaction.

In-Store Experience

Enhancing the in-store customer experience within the pharmacy:

  • Product Placement: Strategically displaying health-related products, supplements, and medications facilitates easy access for customers.
  • Consultative Services: Providing personalized advice and recommendations on health products and wellness solutions augments the overall customer experience.

Online Sales and Services

Leveraging technology to streamline sales and services:

  • Online Prescription Services: Implementing an efficient online platform for prescription refills and consultations offers customers a seamless experience.
  • Telehealth Services: Introducing virtual consultations for minor health concerns provides remote access to professional advice and services.

Membership and Loyalty Programs

Fostering repeat business and cultivating customer loyalty:

  • Subscription Services: Offering subscription-based services for prescription refills or wellness packages adds value for loyal customers.
  • Loyalty Rewards: Initiating a loyalty program where customers earn points for purchases, redeemable for discounts or exclusive health services, enhances customer retention.

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Pharmacy students bring home NCPA business competition title

Three students

There is something to the saying, ‘The third time’s the charm.’

Jacob Jordan King believes that after he and his teammates were named winners of the 2023 National Community Pharmacy Association’s Business Plan Competition.

The journey began last spring when the team won the local competition sponsored by the Kennedy Pharmacy Innovation Center . It was King’s third time competing, and he knew this time they could go all the way.

Joined by Fay Hussain , who had also competed since her first year in pharmacy school, and first-time presenter CharLeigh Steverson , the team created “Blue Ridge Apothecary.” Building off King’s and Hussain’s experience and Steverson’s expertise in compounding and innovation, the team focused on ensuring the mission and vision of their pharmacy matched how they want to be viewed as practitioners.

In the next round of competition, held virtually, the team secured a spot among the top three in the nation, making it the second consecutive year for the College of Pharmacy to claim that distinction. Their success earned them a spot in the nationals at the NCPA Annual Convention in Orlando.

“It was so surreal when they announced us as the winners,” King says. “We were up against two very strong teams in UGA and UT-Austin. Winning made all the effort and work we put into this so worth it.”

Patti Fabel , executive director of KPIC, emphasizes that winning such a challenging competition not only reinforces the demanding work of the students, it provides invaluable benefits.

“It is a difficult competition,” Fabel says. “The teams put together a 50-page plus document on a topic that they do not have much experience in, including marketing, location analysis, financial statements and staffing.”

In addition to the experience of developing a comprehensive business plan, the students gain extensive networking opportunities and exposure to like-minded individuals.

Fabel notes that KPIC has unique resources to provide students, including coordinating assistance, templates and guidance throughout the competition.

"We have dedicated faculty and staff available to offer advice, as well as mentors who are experienced pharmacy owners," Fabel says. "The depth and breadth of resources we provide are unparalleled."

KPIC founders Lou and Bill Kennedy established the center to help prepare students to be entrepreneurs and innovators. Bill Kennedy, pharmacy alumnus from 1966, serves on the Advisory Board and provides input on the entrepreneurial needs within the pharmacy community.

“We are always happy to support the education and growth of any student,” Kennedy says. “The champions from the business plan competition are no exception. Congratulations to these entrepreneurs!”

We are seeing so much innovation and new technologies in pharmacy now ... By competing, you are better equipped and prepared for these changes.

Students who are intimidated by the idea of owning their own pharmacy can know that the resources provided by KPIC can help them achieve that goal.

“The business plan competition, the resources we provide, and the connections we give them help them realize that their dream is a little closer to reality than they first thought,” Fabel says.

Hussain feels the competition put her creativity and entrepreneurial skills to the test.

“We are seeing so much innovation and new technologies in pharmacy now,” she says. “By competing, you are better equipped and prepared for these changes.”

Hussain encourages students to put aside their hesitation about entering the competition.

“You will not learn the skills that you acquire anywhere else in the curriculum,” she says. “Even if it seems intimidating, just do it. You will not regret it.”

Steverson credits the entire team for their success, including their coaches and local judges who provided valuable insight, including Fabel, mentor Jordan Ballou and KPIC Program Coordinator Pamela Hite .

“Everyone gave us great feedback that we were able to implement into our presentation at the national level, which helped set us apart from the other teams,” she says.

Steverson is considering the possibility of owning her own pharmacy, and the competition helped spur a deeper passion for independent pharmacy.

“I have always held a special place in my heart for independent pharmacy. As somebody who is passionate about advocacy, especially advocating for the profession, independent pharmacy is one of the areas of pharmacy that needs advocacy right now,” she says. “I already respected independent pharmacists a great deal, but this enriched that even more.”

King, Hussain and Steverson are not done yet. They will give it one more try, hoping to build on their success and bring home another championship in 2024 .

Topics: Pharm.D. Program , Kennedy Pharmacy Innovation Center

Challenge the conventional. Create the exceptional. No Limits.

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  4. How to Write a Pharmacy Business Plan: Complete Guide

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    There is something to the saying, 'The third time's the charm.' Jacob Jordan King believes that after he and his teammates were named winners of the 2023 National Community Pharmacy Association's Business Plan Competition.. The journey began last spring when the team won the local competition sponsored by the Kennedy Pharmacy Innovation Center.

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