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Problem Solving Using Computer (Steps)

Computer based problem solving is a systematic process of designing, implementing and using programming tools during the problem solving stage. This method enables the computer system to be more intuitive with human logic than machine logic. Final outcome of this process is software tools which is dedicated to solve the problem under consideration. Software is just a collection of computer programs and programs are a set of instructions which guides computer’s hardware. These instructions need to be well specified for solving the problem. After its creation, the software should be error free and well documented. Software development is the process of creating such software, which satisfies end user’s requirements and needs.

The following six steps must be followed to solve a problem using computer.

• Problem Analysis
• Program Design - Algorithm, Flowchart and Pseudocode
• Compilation and Execution
• Debugging and Testing
• Program Documentation

What Is Problem Solving? How Software Engineers Approach Complex Challenges

From debugging an existing system to designing an entirely new software application, a day in the life of a software engineer is filled with various challenges and complexities. The one skill that glues these disparate tasks together and makes them manageable? Problem solving . 

Throughout this blog post, we’ll explore why problem-solving skills are so critical for software engineers, delve into the techniques they use to address complex challenges, and discuss how hiring managers can identify these skills during the hiring process. 

What Is Problem Solving?

But what exactly is problem solving in the context of software engineering? How does it work, and why is it so important?

Problem solving, in the simplest terms, is the process of identifying a problem, analyzing it, and finding the most effective solution to overcome it. For software engineers, this process is deeply embedded in their daily workflow. It could be something as simple as figuring out why a piece of code isn’t working as expected, or something as complex as designing the architecture for a new software system. 

In a world where technology is evolving at a blistering pace, the complexity and volume of problems that software engineers face are also growing. As such, the ability to tackle these issues head-on and find innovative solutions is not only a handy skill — it’s a necessity. 

The Importance of Problem-Solving Skills for Software Engineers

Problem-solving isn’t just another ability that software engineers pull out of their toolkits when they encounter a bug or a system failure. It’s a constant, ongoing process that’s intrinsic to every aspect of their work. Let’s break down why this skill is so critical.

Driving Development Forward

Without problem solving, software development would hit a standstill. Every new feature, every optimization, and every bug fix is a problem that needs solving. Whether it’s a performance issue that needs diagnosing or a user interface that needs improving, the capacity to tackle and solve these problems is what keeps the wheels of development turning.

It’s estimated that 60% of software development lifecycle costs are related to maintenance tasks, including debugging and problem solving. This highlights how pivotal this skill is to the everyday functioning and advancement of software systems.

Innovation and Optimization

The importance of problem solving isn’t confined to reactive scenarios; it also plays a major role in proactive, innovative initiatives . Software engineers often need to think outside the box to come up with creative solutions, whether it’s optimizing an algorithm to run faster or designing a new feature to meet customer needs. These are all forms of problem solving.

Consider the development of the modern smartphone. It wasn’t born out of a pre-existing issue but was a solution to a problem people didn’t realize they had — a device that combined communication, entertainment, and productivity into one handheld tool.

Increasing Efficiency and Productivity

Good problem-solving skills can save a lot of time and resources. Effective problem-solvers are adept at dissecting an issue to understand its root cause, thus reducing the time spent on trial and error. This efficiency means projects move faster, releases happen sooner, and businesses stay ahead of their competition.

Improving Software Quality

Problem solving also plays a significant role in enhancing the quality of the end product. By tackling the root causes of bugs and system failures, software engineers can deliver reliable, high-performing software. This is critical because, according to the Consortium for Information and Software Quality, poor quality software in the U.S. in 2022 cost at least $2.41 trillion in operational issues, wasted developer time, and other related problems.

Problem-Solving Techniques in Software Engineering

So how do software engineers go about tackling these complex challenges? Let’s explore some of the key problem-solving techniques, theories, and processes they commonly use.

Decomposition

Breaking down a problem into smaller, manageable parts is one of the first steps in the problem-solving process. It’s like dealing with a complicated puzzle. You don’t try to solve it all at once. Instead, you separate the pieces, group them based on similarities, and then start working on the smaller sets. This method allows software engineers to handle complex issues without being overwhelmed and makes it easier to identify where things might be going wrong.

Abstraction

In the realm of software engineering, abstraction means focusing on the necessary information only and ignoring irrelevant details. It is a way of simplifying complex systems to make them easier to understand and manage. For instance, a software engineer might ignore the details of how a database works to focus on the information it holds and how to retrieve or modify that information.

Algorithmic Thinking

At its core, software engineering is about creating algorithms — step-by-step procedures to solve a problem or accomplish a goal. Algorithmic thinking involves conceiving and expressing these procedures clearly and accurately and viewing every problem through an algorithmic lens. A well-designed algorithm not only solves the problem at hand but also does so efficiently, saving computational resources.

Parallel Thinking

Parallel thinking is a structured process where team members think in the same direction at the same time, allowing for more organized discussion and collaboration. It’s an approach popularized by Edward de Bono with the “ Six Thinking Hats ” technique, where each “hat” represents a different style of thinking.

In the context of software engineering, parallel thinking can be highly effective for problem solving. For instance, when dealing with a complex issue, the team can use the “White Hat” to focus solely on the data and facts about the problem, then the “Black Hat” to consider potential problems with a proposed solution, and so on. This structured approach can lead to more comprehensive analysis and more effective solutions, and it ensures that everyone’s perspectives are considered.

This is the process of identifying and fixing errors in code . Debugging involves carefully reviewing the code, reproducing and analyzing the error, and then making necessary modifications to rectify the problem. It’s a key part of maintaining and improving software quality.

Testing and Validation

Testing is an essential part of problem solving in software engineering. Engineers use a variety of tests to verify that their code works as expected and to uncover any potential issues. These range from unit tests that check individual components of the code to integration tests that ensure the pieces work well together. Validation, on the other hand, ensures that the solution not only works but also fulfills the intended requirements and objectives.

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Evaluating Problem-Solving Skills

We’ve examined the importance of problem-solving in the work of a software engineer and explored various techniques software engineers employ to approach complex challenges. Now, let’s delve into how hiring teams can identify and evaluate problem-solving skills during the hiring process.

Recognizing Problem-Solving Skills in Candidates

How can you tell if a candidate is a good problem solver? Look for these indicators:

• Previous Experience: A history of dealing with complex, challenging projects is often a good sign. Ask the candidate to discuss a difficult problem they faced in a previous role and how they solved it.
• Problem-Solving Questions: During interviews, pose hypothetical scenarios or present real problems your company has faced. Ask candidates to explain how they would tackle these issues. You’re not just looking for a correct solution but the thought process that led them there.
• Technical Tests: Coding challenges and other technical tests can provide insight into a candidate’s problem-solving abilities. Consider leveraging a platform for assessing these skills in a realistic, job-related context.

Assessing Problem-Solving Skills

Once you’ve identified potential problem solvers, here are a few ways you can assess their skills:

• Solution Effectiveness: Did the candidate solve the problem? How efficient and effective is their solution?
• Approach and Process: Go beyond whether or not they solved the problem and examine how they arrived at their solution. Did they break the problem down into manageable parts? Did they consider different perspectives and possibilities?
• Communication: A good problem solver can explain their thought process clearly. Can the candidate effectively communicate how they arrived at their solution and why they chose it?
• Adaptability: Problem-solving often involves a degree of trial and error. How does the candidate handle roadblocks? Do they adapt their approach based on new information or feedback?

Hiring managers play a crucial role in identifying and fostering problem-solving skills within their teams. By focusing on these abilities during the hiring process, companies can build teams that are more capable, innovative, and resilient.

Key Takeaways

As you can see, problem solving plays a pivotal role in software engineering. Far from being an occasional requirement, it is the lifeblood that drives development forward, catalyzes innovation, and delivers of quality software. 

By leveraging problem-solving techniques, software engineers employ a powerful suite of strategies to overcome complex challenges. But mastering these techniques isn’t simple feat. It requires a learning mindset, regular practice, collaboration, reflective thinking, resilience, and a commitment to staying updated with industry trends. 

For hiring managers and team leads, recognizing these skills and fostering a culture that values and nurtures problem solving is key. It’s this emphasis on problem solving that can differentiate an average team from a high-performing one and an ordinary product from an industry-leading one.

At the end of the day, software engineering is fundamentally about solving problems — problems that matter to businesses, to users, and to the wider society. And it’s the proficient problem solvers who stand at the forefront of this dynamic field, turning challenges into opportunities, and ideas into reality.

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CS2104: Introduction to Problem Solving in Computer Science

This course introduces the student to a broad range of heuristics for solving problems in a range of settings. Emphasis on problem-solving techniques that aid programmers and computer scientists. Heuristics for solving problems ''in the small'' (classical math and word problems), generating potential solutions to ''real-life'' problems encountered in the profession, and problem solving in teams.

Having successfully completed this course, the student will be able to:

• Identify skills and personality traits of successful problem solving.
• Apply standard problem-solving heuristics to aid in problem solving.
• Apply problem-solving techniques to programming activities.
• Apply problem-solving techniques to school and personal interactions.
• Apply pairs and team problem-solving techniques.
• Generate potential solutions to problems with standard heuristics.
• Formulate and successfully communicate the solutions to problems.

 Prerequisites:  MATH 1205 or MATH 1225 or MATH 1526.

Taught By:  Alexey Onufriev Dwight Barnette Layne Watson Margaret Ellis Cliff Shaffer William McQuain

Problem-Solving Strategies

• First Online: 06 August 2020

Cite this chapter

• Orit Hazzan   ORCID: orcid.org/0000-0002-8627-0997 4 ,
• Noa Ragonis   ORCID: orcid.org/0000-0002-8163-0199 5 &
• Tami Lapidot 4  

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Problem-solving is generally considered as one of the most important and challenging cognitive activities in everyday as well as in any professional contexts. Specifically, it is one of the central activities performed by computer scientists as well as by computer science learners. However, it is not a uniform or linear process that can be taught as an algorithm to be followed, and the understanding of this individual process is not always clear. Computer science learners often face difficulties in performing two of the main stages of a problem-solving process: problem analysis and solution construction. Therefore, it is important that computer science educators be aware of these difficulties and acquire appropriate pedagogical tools to guide and scaffold learners in learning these skills. This chapter is dedicated to such pedagogical tools. It presents several problem-solving strategies to address in the MTCS course together with appropriate activities that mediate them to the prospective computer science teachers by enabling them to experience the different strategies.

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An algorithmic problem is defined by what is given – the initial conditions of the problem and its goals – the desired state, what should be accomplished. An algorithm problem can be solved with a series of actions formulated formally either by pseudo-code or a programming language. See Sect. 12.4.1 .

In advanced computer science classes, it is relevant to mention that in computer science, in addition to the development of problem-solving strategies, special emphasis is placed also on non-solvable problems (see Sect. 12.4.3 ).

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Hazzan, O., Ragonis, N., Lapidot, T. (2020). Problem-Solving Strategies. In: Guide to Teaching Computer Science. Springer, Cham. https://doi.org/10.1007/978-3-030-39360-1_8

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How to think like a programmer — lessons in problem solving

by Richard Reis

If you’re interested in programming, you may well have seen this quote before:

“Everyone in this country should learn to program a computer, because it teaches you to think.” — Steve Jobs

You probably also wondered what does it mean, exactly, to think like a programmer? And how do you do it??

Essentially, it’s all about a more effective way for problem solving .

In this post, my goal is to teach you that way.

By the end of it, you’ll know exactly what steps to take to be a better problem-solver.

Why is this important?

Problem solving is the meta-skill.

We all have problems. Big and small. How we deal with them is sometimes, well…pretty random.

Unless you have a system, this is probably how you “solve” problems (which is what I did when I started coding):

• Try a solution.
• If that doesn’t work, try another one.
• If that doesn’t work, repeat step 2 until you luck out.

Look, sometimes you luck out. But that is the worst way to solve problems! And it’s a huge, huge waste of time.

The best way involves a) having a framework and b) practicing it.

“Almost all employers prioritize problem-solving skills first.

Problem-solving skills are almost unanimously the most important qualification that employers look for….more than programming languages proficiency, debugging, and system design.

Demonstrating computational thinking or the ability to break down large, complex problems is just as valuable (if not more so) than the baseline technical skills required for a job.” — Hacker Rank ( 2018 Developer Skills Report )

Have a framework

To find the right framework, I followed the advice in Tim Ferriss’ book on learning, “ The 4-Hour Chef ”.

It led me to interview two really impressive people: C. Jordan Ball (ranked 1st or 2nd out of 65,000+ users on Coderbyte ), and V. Anton Spraul (author of the book “ Think Like a Programmer: An Introduction to Creative Problem Solving ”).

I asked them the same questions, and guess what? Their answers were pretty similar!

Soon, you too will know them.

Sidenote: this doesn’t mean they did everything the same way. Everyone is different. You’ll be different. But if you start with principles we all agree are good, you’ll get a lot further a lot quicker.

“The biggest mistake I see new programmers make is focusing on learning syntax instead of learning how to solve problems.” — V. Anton Spraul

So, what should you do when you encounter a new problem?

Here are the steps:

1. Understand

Know exactly what is being asked. Most hard problems are hard because you don’t understand them (hence why this is the first step).

How to know when you understand a problem? When you can explain it in plain English.

Do you remember being stuck on a problem, you start explaining it, and you instantly see holes in the logic you didn’t see before?

Most programmers know this feeling.

This is why you should write down your problem, doodle a diagram, or tell someone else about it (or thing… some people use a rubber duck ).

“If you can’t explain something in simple terms, you don’t understand it.” — Richard Feynman

Don’t dive right into solving without a plan (and somehow hope you can muddle your way through). Plan your solution!

Nothing can help you if you can’t write down the exact steps.

In programming, this means don’t start hacking straight away. Give your brain time to analyze the problem and process the information.

To get a good plan, answer this question:

“Given input X, what are the steps necessary to return output Y?”

Sidenote: Programmers have a great tool to help them with this… Comments!

Pay attention. This is the most important step of all.

Do not try to solve one big problem. You will cry.

Instead, break it into sub-problems. These sub-problems are much easier to solve.

Then, solve each sub-problem one by one. Begin with the simplest. Simplest means you know the answer (or are closer to that answer).

After that, simplest means this sub-problem being solved doesn’t depend on others being solved.

Once you solved every sub-problem, connect the dots.

Connecting all your “sub-solutions” will give you the solution to the original problem. Congratulations!

This technique is a cornerstone of problem-solving. Remember it (read this step again, if you must).

“If I could teach every beginning programmer one problem-solving skill, it would be the ‘reduce the problem technique.’

For example, suppose you’re a new programmer and you’re asked to write a program that reads ten numbers and figures out which number is the third highest. For a brand-new programmer, that can be a tough assignment, even though it only requires basic programming syntax.

If you’re stuck, you should reduce the problem to something simpler. Instead of the third-highest number, what about finding the highest overall? Still too tough? What about finding the largest of just three numbers? Or the larger of two?

Reduce the problem to the point where you know how to solve it and write the solution. Then expand the problem slightly and rewrite the solution to match, and keep going until you are back where you started.” — V. Anton Spraul

By now, you’re probably sitting there thinking “Hey Richard... That’s cool and all, but what if I’m stuck and can’t even solve a sub-problem??”

First off, take a deep breath. Second, that’s fair.

Don’t worry though, friend. This happens to everyone!

The difference is the best programmers/problem-solvers are more curious about bugs/errors than irritated.

In fact, here are three things to try when facing a whammy:

• Debug: Go step by step through your solution trying to find where you went wrong. Programmers call this debugging (in fact, this is all a debugger does).

“The art of debugging is figuring out what you really told your program to do rather than what you thought you told it to do.”” — Andrew Singer

• Reassess: Take a step back. Look at the problem from another perspective. Is there anything that can be abstracted to a more general approach?

“Sometimes we get so lost in the details of a problem that we overlook general principles that would solve the problem at a more general level. […]

The classic example of this, of course, is the summation of a long list of consecutive integers, 1 + 2 + 3 + … + n, which a very young Gauss quickly recognized was simply n(n+1)/2, thus avoiding the effort of having to do the addition.” — C. Jordan Ball

Sidenote: Another way of reassessing is starting anew. Delete everything and begin again with fresh eyes. I’m serious. You’ll be dumbfounded at how effective this is.

• Research: Ahh, good ol’ Google. You read that right. No matter what problem you have, someone has probably solved it. Find that person/ solution. In fact, do this even if you solved the problem! (You can learn a lot from other people’s solutions).

Caveat: Don’t look for a solution to the big problem. Only look for solutions to sub-problems. Why? Because unless you struggle (even a little bit), you won’t learn anything. If you don’t learn anything, you wasted your time.

Don’t expect to be great after just one week. If you want to be a good problem-solver, solve a lot of problems!

Practice. Practice. Practice. It’ll only be a matter of time before you recognize that “this problem could easily be solved with <insert concept here>.”

How to practice? There are options out the wazoo!

Chess puzzles, math problems, Sudoku, Go, Monopoly, video-games, cryptokitties, bla… bla… bla….

In fact, a common pattern amongst successful people is their habit of practicing “micro problem-solving.” For example, Peter Thiel plays chess, and Elon Musk plays video-games.

“Byron Reeves said ‘If you want to see what business leadership may look like in three to five years, look at what’s happening in online games.’

Fast-forward to today. Elon [Musk], Reid [Hoffman], Mark Zuckerberg and many others say that games have been foundational to their success in building their companies.” — Mary Meeker ( 2017 internet trends report )

Does this mean you should just play video-games? Not at all.

But what are video-games all about? That’s right, problem-solving!

So, what you should do is find an outlet to practice. Something that allows you to solve many micro-problems (ideally, something you enjoy).

For example, I enjoy coding challenges. Every day, I try to solve at least one challenge (usually on Coderbyte ).

Like I said, all problems share similar patterns.

That’s all folks!

Now, you know better what it means to “think like a programmer.”

You also know that problem-solving is an incredible skill to cultivate (the meta-skill).

As if that wasn’t enough, notice how you also know what to do to practice your problem-solving skills!

Phew… Pretty cool right?

Finally, I wish you encounter many problems.

You read that right. At least now you know how to solve them! (also, you’ll learn that with every solution, you improve).

“Just when you think you’ve successfully navigated one obstacle, another emerges. But that’s what keeps life interesting.[…]

Life is a process of breaking through these impediments — a series of fortified lines that we must break through.

Each time, you’ll learn something.

Each time, you’ll develop strength, wisdom, and perspective.

Each time, a little more of the competition falls away. Until all that is left is you: the best version of you.” — Ryan Holiday ( The Obstacle is the Way )

Now, go solve some problems!

And best of luck ?

Special thanks to C. Jordan Ball and V. Anton Spraul . All the good advice here came from them.

Thanks for reading! If you enjoyed it, test how many times can you hit in 5 seconds. It’s great cardio for your fingers AND will help other people see the story.

If this article was helpful, share it .

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Problem-Solving Skills for Software Developers: Why & How to Improve

Problem-solving skills go hand-in-hand with software development. Learn some great problem-solving techniques and tips for improvement here!

Software developer jobs today require that you possess excellent problem-solving skills , and for good reason. Unfortunately, there seems to be a sort of talent gap when it comes to this one skill required of all software developers.

Troubleshooting and problem resolution are both informally and formally taught, but you mostly find that software developers have to learn problem-solving skills on their own. This is true for self-taught developers , obviously, but also even for those with software engineering degrees or who’ve graduated from coding boot camps.

This is why it’s necessary to acquaint yourself with the problem-solving process, whether you are a newbie or an experienced developer. In this article, we’ll explore everything you need to know about problem-solving so you can 10x your software development career.

What are Problem-Solving Skills?

As a developer, what do we mean by problem-solving? Let’s attempt a simple definition.

In software development, problem-solving is the process of using theories and research to find solutions to a problem domain, while testing different ideas and applying best practices to achieve a desired result. Problem-solving also has to do with utilizing creativity and logical thought processes to identify problems and resolve them with software.

Becoming a great software developer hinges more on learning algorithms than programming languages or frameworks . And algorithms are simply step-by-step instructions to solve a given problem.

Read More : How to Build a Software Engineer Portfolio (With Examples & Tips)

Why are impeccable problem-solving skills crucial?

Making good use of a computer language can be likened to being a skilled writer. An effective writer must know how to construct sentences and use grammar appropriately. There’s more to writing than just knowing all the words in the dictionary, and that’s how it works for developers, too.

You have different tasks to work on as a software developer, including perhaps designing, coding, and troubleshooting. Much of your time will be spent on identifying problems, spotting and correcting bugs, and making sense of codebases from before you started working there. Being ingenious at problem-solving is essential in creating incredible solutions to issues that arise throughout software development.

To demonstrate ingenuity, let’s consider Google’s autocomplete tool as an example.

The autocomplete tool is built to suggest related terms in the search bar as you type. The idea behind the tool is to reduce more than 200 years of time spent typing daily and to help users save time by up to 25% while typing.

Here’s what had to be done:

• To activate real-time completion of suggestions, the UI experience and JavaScript had to be implemented.
• Next, since users could type just about anything, the autocomplete suggestions had to be compiled into a sensible list dependent on user input.
• Then, Google had to create a back-end sustainability system for this function. Doing this meant massively increasing its infrastructure to accommodate all forms of data query and HTTP requests.
• Finally, the user interface had to be refined by software engineers in order to make sure that every user enjoyed a worthwhile experience. So they employed Google Trends to power the auto-completion tool while using algorithms to take out explicit or offensive predictions in line with Google’s auto-completion policy.

This is just one of Google’s innumerable problem-solving examples, but it’s clear to see that solving problems involves more than just telling a computer to do stuff. It’s about your ability to come up with parameters rightly tailored to target users so they can meet their goals.

So why must developers focus on problem-solving at work?

Software developers work with a wide range of people and departments, and it’s common to discover that some clients and teams find it difficult to define what they want. As a problem solver, it’s up to you to help them identify their needs and communicate their thoughts in an effective way.

Of course, you’ll need time and practice to develop your problem resolution ability. That’s because it’s less about solving problems faster but more about coming up with the best solution . And then you’ll need to deploy that solution.

Read More : Common Interview Questions for Software Developer Jobs (Non-Technical)

Types of problem-solving skills

Now let’s talk about four types of problem-solving skills for developers:

1.  Parallel thinking

As a software developer, parallel thinking is a crucial skill necessary to perform optimally. This makes it possible for you to carry out two tasks that complement each other at the same time (like an optimized form of multitasking skills). Being able to reorder tasks to boost parallel execution can help to improve your output and save valuable time .

2. Dissecting broad and/or complex goals

When it comes to building software, you will need to effectively outline the steps and tasks necessary to achieve your goal. Developers must learn to break large and complex tasks into smaller assignments because this is an important skill that will help you create results with precision.

3. Reimplementing existing solutions

You don’t always need to reinvent the wheel. Part of being an effective software developer comes with being able to use already existing tools before even thinking of creating new solutions. Developing problem-solving skills is very much connected to finding solutions that already exist and reusing them.

4. Abstraction

Keep in mind that goals tend to evolve. So if your client comes up with new ideas, that will mean changing your design goals and reordering your tasks. A good programmer must learn to create solutions in such a way that does not require a complete redesign from scratch.

You also have to become adept at abstracting problems so that your solutions can get them resolved so long as they aren’t entirely different from the original issue. You don’t necessarily have to abstract every aspect to avoid more complications being created. This calls for balance by abstracting only where necessary without making narrow decisions.

Read More : Learn 8 Great Benefits of Working From Home

4 Important Tips & Strategies for Improving Problem-Solving Skills

To keep your problem-solving skills and techniques from growing weaker over time, you need to exercise them non-stop. As they say: practice makes perfect!

To train the problem-solving side of your brain, these four tips and strategies can help you improve your abilities:

1. Make problem-solving a part of your life

Never restrict yourself to working on problems only during work hours. Don’t make it a chore, but, instead, do things that make problem-solving look fun. The game of chess, solving puzzles, and playing video games that compel you to think critically will help strengthen your problem-solving skills, and you can tell your significant other you are advancing your career! 🙂

When you come to a complex problem in your life, whether it’s budgeting for a home or renovating the downstairs bathroom, approach it both creatively and critically. Ask yourself: What would a great software engineer do in this situation?

2. Use different platforms to solve problems

Proffer solutions to a set of problems without restricting yourself to one platform. Using different platforms and tools regularly helps make sure you become flexible as a problem-solver. And it makes sense, because there really is no universal solution for the different problems that pop up in your line of work. Trying out different platforms to solve different problems helps you to keep an open mind and enables you to test out different techniques when looking to find solutions.

Read More : 12 Common Mistakes Keeping You From Landing Your First Developer Job

3. Be open to assistance from external sources

Part of being a good software developer comes with being able to ask for help and also accept all forms of feedback. You might need a different opinion or a new set of eyes to help find the most fitting solution to some problems. It makes sense to view building problem-solving skills as more of a team effort rather than a personal journey.

Have an open mind and heart to function not only as an individual but also as a collective. It’s a utopian working environment where everyone supports each other to become better versions of themselves. So if you come across an issue that keeps you stuck, get help! You may find someone who has a more refined framework or method you never knew existed or would have thought of using. You could then learn from them and add their solution to your toolkit.

Get feedback often, as well. This could be the catalyst to making improvements to your processes and evolving them into something truly refined.

4. Tackle new problems using lessons from past solutions

As you practice and finesse your ability to identify problems and find solutions, you’ll begin to notice patterns. It’s more like developing your toolbox armed with a wide range of solutions that have proved useful in the past. So when problems emerge, you will notice how easy it is to take some of those old solutions and apply them to the new problem.

The more you attempt to apply creativity in solving problems, the more you grow your skills. In the long run, that will help you find the right solutions faster and apply them to a wide range of problems more naturally. It’s all about improving the effectiveness and efficiency with which you tackle new problems while applying only the best possible solutions.

Read More : How to Stay Motivated at Work

3 Complementary Skills to Improve to Become a Good Problem Solver

Developing software is mostly about problem-solving at the very core before even writing your first lines of code. You have to identify problems that can be solved using software. Then you have to go on to understand how people try to solve such problems in real life.

It’s up to you to come up with a framework that allows you to take both the problem and the solution and convert them into computer code. And you have to do this in such a way that makes the software even more efficient and effective than a human.

While going through this process, developers also have to handle other problems such as deadline deliveries, checking for bugs and fixing them, and collaborate across teams. So, supporting skills must not be overlooked.

Software developers must build interpersonal skills and collaboration skills . Being able to empathize, accept feedback, handle criticism, listen intently, and show respect for others are all important characteristics and abilities necessary for teamwork, and, thus, necessary for solving problems on the job.

Read More : 5 Ways to Stand Out & Get Noticed in Your Current Development Job

Communication

No one is an island, and that’s true when you consider how software engineers work. Building software requires keeping up with clients and teammates and other departments. You can’t afford to be a Lone Ranger, at least not 100% of the time, and that’s why employers always look for good communication skills.

Being a good software developer also involves how well you can break down very complex concepts to laypeople. You want to be the kind of person who fixes a problem and is able to explain how you were able to do it. It’s all about your ability to be clear and articulate about every aspect of your work. And you want to be able to communicate not just verbally but also in written form.

To build your communication skills as a developer, you can learn from more experienced people and observe how they interact with their clients. And, don’t forget, with more and more companies becoming global enterprises and going remote, it’s important to brush up on your intercultural communication skills , as well.

Logical thinking

The difference between elite software developers and average ones is often said to be logical thinking. The ability to process thoughts logically is important, because you’ll often spend most of your time finding and fixing bugs rather than writing code.

Problems can show up from just about anywhere, even from what seems to be the most insignificant errors. So, your ability to detect software issues and solve these problems using deductive thought processes is a vital ingredient to your success as a software developer.

Read More : Questions to Ask at Interviews for Software Engineering Jobs

Problem-Solving Stages & Practices

There are countless problem-solving processes and various schools of thought regarding the best way to approach problems whenever they arise. To solve that problem, we’ve pooled some of these frameworks together to come up with a comprehensive approach to problem-solving.

Step 1 – Define the problem

You have to first start with problem identification. Knowing what you are dealing with is important, because you don’t want to risk spending valuable time applying wrong solutions. Avoid making automatic assumptions. Even when the symptoms look familiar, you want to investigate properly because such signs could be pointing to something else entirely.

Problems in software development come in different sizes and scopes. You could be having trouble getting some aspects of the product to respond in the desired way. Or maybe you’re having issues trying to decipher a codebase section where you can no longer communicate with the original developers. Sometimes, the problem could come in the form of an unfamiliar error message and you’re at loss.

Once you’re able to define the problem, make sure to document it.

Step 2 – Analyze the problem

Now it’s time to carry out problem analysis . Before deciding what problem resolution methods to adopt, it’s necessary to find out all there is to the issue, which builds on our first step. This will make it easier to come up with ideas and solutions later on.

Problem analysis isn’t always a walk in the park. There are times when the problem involves a very small mistake such as failing to import a package correctly or a small syntax error. Other times, however, it could be such a huge error, like the entire program acting differently than what you want. There might be no alarms or blinking red lights to tell you what the exact problem is.

If you encounter such situations, you can find answers by articulating the problem. Document what you intend to do, what you’ve done, the original intention for the program, and where you currently are. Communication comes in handy here, of course, not just in your documentation, but also in how you relay it to your teammates.

Read More : Got a Busy Developer Schedule? Here’s How to Keep Learning & Make Time

Step 3 – Brainstorm

This step has to do with generating ideas, and you can benefit from discussing the problem with a team and then coming up with ways to get it fixed. Keep in mind that problem-solving at work involves interacting with a diverse group of people where the individuals have unique skill sets and experiences.

Many developers tend to neglect the previous steps and rush straight into brainstorming. That’s definitely not a good way to go about problem-solving. The idea is not to skip the important steps in the process.

Once you get to the point where ideas need to be generated, do not discard any, because this step relies on a wide range of ideas. Only after gathering as many perspectives as possible should you then begin reviewing and narrowing down to the best possible solution.

Step 4 – Make a decision

At this point, all viable solutions have to be analyzed before selecting the most appropriate one to implement. Picking the best possible solution depends on its ability to meet certain criteria. It must be suitable, feasible, and then acceptable.

What it means is that the solution must be able to get the problem solved. It should also be easy to see how such a solution fits into the equation. And then every member of the team involved in the brainstorming process has to unanimously accept the solution.

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Step 5 – Implement

After identifying and choosing the solution, the next logical step is to plan out the implementation process and then execute it. Coming up with a detailed plan is crucial if the solution is to be a success.

Now this plan must detail all the necessary steps required to implement the solution. It will also explain the length of time and stages of work required. Once all of that is put in place, you can then move forward with the execution. The idea is not just to execute a solution but to do it the right way.

Implementation using automated tests can help to keep unexpected issues from arising in the future. Some other problem-solving practices or approaches begin the process with this step. So, whenever any changes are made to the project, tests asserting that the changes will perform as required will be written first before the changes are then made.

Step 6 – Evaluate

No problem-solving process can be deemed comprehensive enough if there is no room for evaluation. Whatever the solution may be, it has to undergo strict evaluation in order to see how it performs. That will also help determine whether the problem still exists and the extent to which such an issue keeps recurring.

In the event that the problem persists despite the implementation of a detailed plan, then the developer and team may even have to restart the problem-solving process. However discouraging that may sound, at least you’ll have caught it early enough. And, this also proves the process worked.

Read More : How to Become a Software Engineer: Education, Steps & Tips for Success

Final Thoughts

Developing problem-solving skills is quite necessary for software developers. To be a successful problem solver, you will need lots of years down the line to practice what you study.

Always remember that you are a problem solver first before anything else. There is more to building software than just understanding the tech behind it and writing lines of code. It’s all about improving your ability to identify problems and find solutions, and that will need lots of experience on your part.

Never shy away from problems, but learn to think critically and logically in any situation. By applying the six-step strategy for problem-solving at work discussed in this piece, you will be more equipped to come up with the most effective and efficient solutions.

We hope you enjoyed reading our guide on how to solve a problem as a software developer and ways to improve skills as a problem solver! If you have any questions, feedback, or other great problem-solving techniques or methods, let us know in the comments below 🙂

The Arc team publishes insightful articles and thought leadership pieces related to software engineering careers and remote work. From helping entry-level developers land their first junior role to assisting remote workers struggling with working from home to guiding mid-level programmers as they seek a leadership position, Arc covers it all and more!

Further reading

Ready to Take On a Senior Role or Leadership Position as a Developer?

Here Are 43 of the Best Online Developer Communities to Join in 2024

Here’s When You Can TRULY Call Yourself a “Senior” Software Developer

Time Management Skills for Developers: Best Tips, Tools, and Strategies

Software Engineer Degree: Pros, Cons & Alternatives

Key Analytical Skills for Developers (& How to Continually Improve Them)

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Unlock the secrets of efficient coding, develop an in-depth understanding of different strategies, and learn how decision-making plays a significant role in using problem-solving techniques in Computer Science . This enlightening journey begins with an exploration into the definition of problem-solving techniques and their paramount importance in Computer Science. You further discover the basic problem-solving methods, their practical applications, and how these foundational skills apply directly to coding. 

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Going deeper, you explore seven pivotal problem-solving techniques, understanding their concepts and their indispensable uses in Computer Science . Finally, learn the nuances involved in contrasting problem-solving and decision-making techniques, the subtleties that set them apart, and ways in which they can be combined for the most effective results, in terms of both efficiency and creativity.

Understanding Problem-Solving Techniques

Problem-solving techniques in computer science are the protocols, procedures, or methods employed to identify the root cause of a problem and construct an efficient solution.

Definition of problem-solving techniques in Computer Science

Problem-solving techniques in computer science refer to the methods used to find solutions to complex issues using algorithmic or heuristic approaches. These techniques can be systematic, analytical, or intuitive, encompassing traditional programming, machine learning, or artificial intelligence methods.

These techniques are used in various domains within computer science, including data analysis, software development, network troubleshooting, and cybersecurity. For example, in software development, problem-solving may involve debugging an application. Here, the issue could be a broken functionality within the application, and the solution might be modifying a specific segment of code.

At a software development company, the team notices that their mobile application crashes whenever a user tries to upload a profile picture. By employing problem-solving techniques such as testing , the team identifies that the crash occurs due to a buffer overflow when processing large images. Once identified, they solve this problem by modifying the code to handle large image sizes better.

Importance of problem-solving techniques in Computer Science

Problem-solving techniques are the cornerstone of computer science. From designing efficient algorithms for a given task to optimising or guaranteeing certain performance metrics, these techniques are used daily. Here's why they're important:

• Mitigating runtime errors and system crashes: By identifying and rectifying coding mistakes effectively.
• Optimizing software: Problem-solving techniques can help improve the efficiency of software, leading to enhanced user experience and reduced resource consumption.
• Data analysis: They help in organizing, evaluating, and interpreting complex datasets to derive meaningful insights.
• Cybersecurity: By identifying potential vulnerabilities and patching them before they can be exploited, thereby safeguarding digital assets.

In the domain of machine learning, problem-solving techniques are even more paramount. Here, problems can include determining the best machine learning model for a specific task, tuning the hyperparameters of a model, or dealing with issues like data imbalance or overfitting. These techniques can guide computer scientists in their quest to develop robust, accurate machine-learning models that can make sense of vast, complex data.

Given the rapidly evolving nature of computer science, mastering various problem-solving techniques is essential to stay ahead in this field. It helps you adapt to new advancements and tackle a wide range of challenges that come your way.

Basic Problem-Solving Techniques

Before diving into advanced, specialized techniques for solving problems, it is essential to become proficient in the fundamentals, which transcend specific problem domains and provide a solid foundation for exploring more complex areas within computer science.

Introduction to basic problem-solving techniques

There are several standard problem-solving techniques that you can employ irrespective of the field of study in computer science. The first step, however, is always understanding the problem, then you can choose the right strategy to solve it. Here are some of the basic problem-solving methods that are particularly useful:

Divide and Conquer: This technique involves breaking a larger problem into smaller, more manageable parts, solving each of them individually, and finally combining their solutions to get the overall answer.

Consider an example in the context of sorting a list of numbers. Using a divide-and-conquer algorithm like Merge Sort , the list is continually split in half, until you reach lists of size one. These lists are inherently sorted, and then you recursively merge these sorted lists, resulting in a fully sorted list.

Algorithm Design: This technique involves formalizing a series of organized steps into an algorithm to solve a specific problem. Common approaches include greedy algorithms, dynamic programming, and brute force .

Heuristics: These are rules of thumb or educated guesses that can help you find an acceptable, if not the perfect, solution when the problem is too complex for a direct mathematical approach, or when computational resources are limited.

Heuristics are not guaranteed to yield the optimal solution but are often good enough for practical purposes and can dramatically reduce the time and resources needed to find a solution.

Recursive Thinking: Recursion is predicated on solving a problem by breaking it down into smaller instances of the same problem. The idea is that, eventually, you will get to a problem that is small enough to solve directly.

Even though these techniques might sound simple, they form a cornerstone and are often cloaked within complex problem-solving techniques used in higher-level computer science.

Practical application of basic problem-solving techniques

The practical application of basic problem-solving techniques in computer science is broad and varied, depending on the specific domain. However, some applications cut across most sectors of computer science:

Each technique has its strengths and weaknesses, and the key is knowing which technique (or combination of techniques) to use for a particular problem. Remember, the goal is not just to find any solution, but to find the most efficient one possible.

Other fields, too, benefit from these problem-solving techniques. For example, bioinformatics implements algorithm design to match genetic sequences, while digital forensics employs divide-and-conquer techniques to sift through large amounts of data during an investigation. Moreover, heuristics play a significant role in the burgeoning field of AI, proving that these problem-solving techniques not only provide a solid foundation for computer science but also have real-world applications.

Coding Problem-Solving Techniques

Delving into the more specific realm of coding within computer science, the arsenal of problem-solving techniques takes on facets best suited for resolving issues related to programming and development.

Importance of coding problem-solving techniques in Computer Science

Coding problem-solving techniques are the tools that software developers use to create, optimise, and manage software applications effectively. These techniques play an instrumental role in many aspects:

• Enhancing code efficiency: Efficient code is faster to execute, consumes less memory, and results in responsive, user-friendly applications. For instance, choosing an optimal sorting algorithm based on the size of the list can markedly improve runtime.
• Mitigating errors: Through structured debugging and systematic thinking, developers can track and rectify logic errors, syntax errors , or runtime exceptions, leading to robust, error-free code.
• Facilitating code readability and maintenance: Good coding practices, such as following a consistent naming scheme and using descriptive comments, make code easier to understand, troubleshoot, and maintain – essential when working in a team.
• Implementing complex functionalities: Many modern applications require intricate algorithms, use elaborate data structures , and handle large volumes of data. Mastery of coding problem-solving techniques enables developers to tackle these challenges effectively.

Examples of coding problem-solving techniques

There's a myriad of coding problem-solving techniques at a developer's disposal. These methods typically supplement basic problem-solving techniques with practices tailored for the coding environment. Let's delve into a few:

Debugging: Debugging is the process of identifying and rectifying coding errors. It often involves using built-in tools or software debuggers to step through the code line-by-line, track variable values, and uncover where things go awry. A systematic debugging approach is essential for problem-solving in coding.

Suppose you are developing a JavaScript web application, and some functionality isn't working as expected. By using the browser's debugging tools, you can step through your JavaScript code, watch the values assigned to variables, and identify the line creating the issue.

Code Refactoring: Refactoring implies rearranging and improving the structure of existing code without changing its functionality. Refactoring techniques, such as extracting repeated code into functions or simplifying conditional expressions, are integral problem-solving tools aimed at improving code readability and efficiency.

Using Data Structures & Algorithms: Effective use of data structures ( Arrays , LinkedList, Stack, Queue, Tree, Hashtable, etc.) and algorithms (Sorting, Searching, etc.) is fundamental in coding problem-solving. The correct choice and application of such tools can have a dramatic impact on a program’s performance.

Version Control: While writing code, you often need to try out different solutions or collaborate with other team members. Using version control systems , like Git, helps manage changes, track history, and merge code from different branches. This aids in solving and managing complex coding problems.

Apart from these fundamental techniques, advanced paradigms, such as Test-Driven Development (TDD), Behaviour Driven Development (BDD), etc., also exist. In TDD, the developer writes tests for a function before writing the actual function. In BDD, the behaviour of an application from the end user's perspective is the guiding force behind development. These paradigms incorporate problem-solving in their methodologies and guide the development process to create effective, robust applications.

Indeed, coding problem-solving techniques enrich a developer's toolkit and provide avenues to tackle the myriad of challenges that arise in programming. Whether it's minimising bugs, improving code efficiency, or implementing complex functionalities, these techniques are indispensable in daily coding endeavours.

In-depth study of 7 Problem-Solving Techniques

Problem-solving takes centre stage in the realm of computer science, where challenges need methodical approaches for efficient resolution. Let's delve into an in-depth exploration of seven such techniques, with each offering a unique perspective on how to tackle and solve issues effectively.

Conceptual understanding of the 7 problem-solving techniques

Within the realm of computer science, efficient problem-solving techniques can be the key to unlocking streamlined workflows, effective data handling, and improved coding management. These problem-solving methods include:

• Divide and Conquer: This technique splits larger problems into smaller, more manageable sub-problems, solves the sub-problems individually and combines the solutions to get a complete resolution. This technique is pertinent to a wide range of algorithms in computer science , including sorting and searching algorithms.
• Greedy Algorithms: Greedy algorithms solve problems by making the best choice at each step, with the hope that these local optimal solutions will lead to a globally optimal solution. They are often used in scenarios where the optimal solution has a 'greedy property', such as in the famous 'travelling salesman' problem.
• Backtracking : This technique incrementally builds candidates for the solutions and abandons a candidate as soon as it determines that this candidate cannot possibly be extended to a valid solution.
• Dynamic Programming: This method solves complex problems by breaking them down into simpler sub-problems, but unlike divide and conquer, these sub-problems are not solved independently. Instead, the results of sub-problems are stored and utilised to build up solutions to larger problems.
• Brute Force : This straightforward approach tries every possible solution until it finds the best one. The simplicity of this method often makes it a practical and easy-to-implement fallback plan, although it may not be the most efficient.
• Randomised Algorithms: For certain problems, deterministic algorithms may be too slow or complex, and the solution space too large to navigate exhaustively. In such cases, randomised algorithms offer an option where random choices drive the solution process. These algorithms have proven extremely efficient in problems like QuickSort and the Monte Carlo method.
• Heuristic Methods: Heuristics are problem-solving approaches that are not always guaranteed to provide the perfect solution but will produce a good solution in a reasonable time. Various AI and machine learning techniques, such as genetic algorithms or neural networks, heavily use heuristic methods.

A Greedy Algorithm is one where, at each step, the choice that looks the best at that moment is selected with the belief that this choice will lead to an optimal global solution.

Understanding the foundations of these techniques provides a comprehensive toolset to approach a wide array of problems in computer science. It's important to remember that a technique's effectiveness largely depends on the nature of the problem.

Uses of the 7 problem-solving techniques in Computer Science

Each problem-solving method can be coupled with different facets within computer science. For example, encryption techniques, compression algorithms, network routing strategies, and database searches all rely on precise problem-solving methodologies. Here are just a few of the potential uses for each method:

The flexibility and variety of these problem-solving techniques enable a far-reaching applicability across the vast landscape of computer science. By understanding and mastering these techniques, you can tackle a wide array of complex problems more efficiently.

Brainstorming Problem-Solving Techniques

In the context of problem-solving techniques, brainstorming is an invaluable tool. Brainstorming offers a creative, open-ended approach well-suited for troubleshooting challenges, stimulating new ideas, and tackling issues from fresh angles.

Role of brainstorming in problem-solving techniques

Brainstorming's emphasis on exploratory thinking and collaborative problem-solving makes it an excellent tool in computer science. This interactive technique encourages you to think outside the box, ushering a wealth of ideas and potential problem-solving approaches. Here's why brainstorming plays a pivotal role in problem-solving techniques:

• Encourages Creative Thinking: Brainstorming breaks down the barriers of conventional thought, promoting imaginative solutions that may not be immediately evident. This out-of-the-box thinking can generate unique problem-solving methods for complex computer science problems.
• Fosters Collaboration: Brainstorming is fundamentally a collective effort. By combining the expertise and viewpoints of multiple individuals, it can foster innovative problem-solving approaches that would not surface in isolated thinking.
• Aids in Problem Understanding: In the process of brainstorming, not only are solutions discussed, but the problem itself is dissected from different angles. This aids in gaining a deeper understanding of the problem, essential to uncover the most effective solutions.

Consider a team of developers brainstorming to develop a feature for a software application. One developer might suggest a direct approach that, although simple, may not be the most efficient. Another team member could propose a more complex, but efficient, algorithm for the feature. A third might contribute an innovative approach that balances both performance and simplicity.

Through this collective brainstorming, the team converges on the most well-rounded approach, emphasising the critical role that brainstorming plays in problem-solving methodologies.

Applying brainstorming in problem-solving techniques

Brainstorming is not just about generating as many ideas as possible; it's also about creating an organized framework for synthesizing and evaluating those ideas.

For effective brainstorming in problem-solving and decision-making techniques, you can follow the steps below:

• Define the Problem: Clearly understand and define the problem that needs solving. The more accurately the problem is described, the more targeted the brainstorming will be.
• Set Guidelines: Establish rules for the brainstorming session to keep it focused and productive. These might include encouraging free thinking, postponing judgment, welcoming wild ideas, building on other ideas, and setting a time limit.
• Idea Generation: Begin brainstorming, inviting everyone involved to share their ideas. The key is to promote creativity and diversity of thought. No idea is too outlandish; often, the most unconventional suggestions lead to the most innovative solutions.
• Categorise and Consolidate: Once all the ideas are documented, start to group related ideas together and consolidate overlapping ideas.
• Analyse and Evaluate: It's time to analyse each idea based on its feasibility, potential impact, and resource requirement. Ideas that might not appear effective initially can be valuable when combined with other ideas.
• Select and Implement: After thorough analysis and discussion, decide on the best solution(s) to implement, based on the resources and time available, instantly making the brainstorming session instrumental in decision making as well.

Remember: Brainstorming is not just a one-time activity. It can and should be done iteratively. Often, implementation of an idea will bring forward new challenges, requiring another round of brainstorming. The strength of brainstorming lies in its fluid nature, allowing it to adapt and iterate until the problem at hand is fully resolved.

All in all, brainstorming is a powerful problem-solving and decision-making technique in computer science. By cultivating creativity, encouraging collaboration, and fostering a deeper understanding of problems, it holds the potential to tackle complex issues effectively.

Problem Solving and Decision Making Techniques

In computer science, problem-solving and decision-making form the core techniques widely employed in managing software development, debugging, data analysis, network operations, and more. Incorporating these methodologies in a concerted, structured manner can significantly enhance the outcomes in various fields of technology.

Difference between problem-solving and decision-making techniques

While it might appear that problem-solving and decision-making are interchangeable terms, they signify distinct aspects of addressing challenges in computer science.

• Problem-solving: Within a computer science context, problem-solving involves identifying an issue within a system, application, or theory and resolving it effectively. This process often includes defining the problem, identifying root causes, generating alternative solutions, selecting a solution, and implementing it. Problem-solving often utilises techniques like debugging, algorithmic design, divide and conquer, dynamic programming, recursive thinking, heuristic methods, and more.
• Decision-making: Decision-making, on the other hand, is a process of choosing between different alternatives. It often follows problem-solving whereby, after identifying potential solutions to a problem, the best option needs to be chosen. Decision-making techniques might include tools like decision matrices, cost-benefit analyses, or simple pros-and-cons lists. In computer science, decision-making can involve choosing the right data structure, deciding which algorithm to use, or selecting a coding methodology.

For instance, problem-solving might involve identifying a bottleneck in a software's performance and brainstorming different ways to enhance the efficiency. However, decision-making comes into play when you need to choose one of the generated solutions based on various factors like resource availability, time constraints, the impact of the solution, etc. Thus, while both techniques cater to overcoming challenges, problem-solving is more focused on creating solutions, whereas decision-making prioritises choosing the most optimal one from these solutions.

Combining problem-solving and decision-making for effective results

Effective results in computer science often stem from an amalgamation of both problem-solving and decision-making techniques. Combining these approaches ensures a comprehensive solution to challenges, complete with a thorough understanding of the problem, an array of possible solutions, and a well-thought-out decision on implementing the best solution.

Consider a situation where a computer system is repeatedly encountering a fatal error. Here's how problem-solving and decision-making techniques can be combined for effective results:

• Identification: Firstly, identify the issue affecting the system. This could be established through system monitoring tools or error logs. Once the problem is identified, it sets the base for problem-solving.
• Problem-Solving: Now, brainstorm for possible solutions to rectify the error. This could involve debugging the system or reviewing the code to find potential bugs. Perhaps the issue might be a memory leak that needs addressing or a race condition in multi-threaded operations. These solutions emanate from problem-solving techniques.
• Decision-Making: Once a list of possible solutions is generated, use decision-making techniques to select the best course of action. You could create a pros-and-cons list for each solution or use a more formal decision matrix to evaluate effectiveness, resources required, impact on system performance, etc. Finally, implement the solution.
• Review: After implementation, monitor the system to ensure the solution is working as intended. If the problem persists, the process returns to the problem-solving stage to revisit the issue and generate new solutions.

It's important to keep in mind that real-word scenarios seldom follow a tidy linear sequence. More commonly, problem-solving and decision-making are iterative, cyclical processes that overlap and interrelate. It's a dynamic environment where a bottleneck can stimulate new decision-making criteria, or an unforeseen decisional deadlock might call for fresh problem-solving ideas.

Combining problem-solving with decision-making offers a structured, strategic approach to tackle challenges commonly found in computer science. This conjunction of techniques provides a robust, versatile methodology to drive effective results across the diverse landscape of technology.

Problem Solving Techniques - Key takeaways

• Problem-solving techniques in Computer Science are techniques which typically use algorithmic or heuristic approaches to resolve complex issues.
• Problem-solving techniques can be systematic, analytical, or intuitive, and involve traditional programming, machine learning, or artificial intelligence methods. Applied in domains such as data analysis, software development, network troubleshooting, and cybersecurity.
• Basic problem-solving techniques comprises of methods like divide and conquer, algorithm design, heuristics, and recursive thinking, all aimed at understanding and tackling problems.
• Practical applications of basic problem-solving techniques include applications spanning across various sectors of computer science, including sorting and searching algorithms, routing protocols for networks, AI game playing, and parsing syntax trees in compilers.
• Examples of coding problem-solving techniques include Debugging which is essential in identifying and rectifying coding errors, Code Refactoring to improve the structure of existing code without changing its functionality, Using Data Structures & Algorithms to have a dramatic impact on a program’s performance, and Version Control System like Git for managing changes, tracking history and merging code from different branches.

Flashcards in Problem Solving Techniques 404

What are problem-solving techniques in computer science?

Problem-solving techniques in computer science refer to the methods used to find solutions to complex issues using algorithmic or heuristic approaches, which can be systematic, analytical, or intuitive. They encompass traditional programming, machine learning, or artificial intelligence methods.

Why are problem-solving techniques important in computer science?

Problem-solving techniques in computer science are important for mitigating runtime errors and system crashes, optimizing software, organizing, evaluating, and interpreting complex datasets, and identifying potential cybersecurity vulnerabilities and patching them.

What is the 'Divide and Conquer' problem-solving technique in computer science?

The 'Divide and Conquer' technique involves breaking a larger problem into smaller, more manageable parts, solving each individually, and combining their solutions to get the overall answer. This is often used in sorting algorithms like Merge Sort.

What is the purpose of the 'Heuristics' problem-solving technique?

'Heuristics' are educated guesses that can help find an acceptable solution when the problem is too complex for a direct mathematical approach, or when computational resources are limited. They are often used in AI and language translations.

What are some of the important functions of coding problem-solving techniques in computer science?

Coding problem-solving techniques aid in enhancing code efficiency, mitigating errors, facilitating code readability and maintenance, and implementing complex functionalities.

What are some examples of coding problem-solving techniques?

Examples include debugging, code refactoring, using appropriate data structures and algorithms, and implementing version control.

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Frequently Asked Questions about Problem Solving Techniques

What are some problem-solving techniques?

Some common problem solving techniques include brainstorming, the five whys technique, root cause analysis, lateral thinking, striving for simplicity, the 6 thinking hats and using flow charts or diagrams. Additionally, techniques such as SWOT analysis, Trial and Error, and Decision Trees can also be effective tools in problem-solving. Each technique is employed based on the nature and context of the problem to be solved. It's crucial to understand the problem fully before choosing a technique to apply.

What are the four problem-solving techniques?

The four problem solving techniques are: 

1) Defining the problem clearly to understand its nature and scope

2) Generating a range of potential solutions through brainstorming or creative thinking 

3) Evaluating and selecting the most feasible solutions by analysing their pros and cons

4) Implementing the chosen solution and monitoring its effectiveness.

How to apply problem-solving techniques?

To apply problem solving techniques, you first need to clearly identify and define the problem. Next, gather as much information as you can related to the problem. Once you have all the details, generate a range of potential solutions and evaluate each for its merits and downsides. Finally, implement the best solution and review its effectiveness, making adjustments as necessary.

What are the different problem solving techniques?

Different problem solving techniques include brainstorming, lateral thinking, root cause analysis, the five whys technique, mind mapping, SWOT analysis, "divide and conquer" technique and use of algorithms or heuristics. Additionally, the use of decision trees, fishbone diagrams, and PEST & STEEPLE analysis are also widely used in strategic problem solving. All these techniques help in breaking down complex problems into manageable parts and finding effective solutions. The choice of technique may vary depending on the nature and complexity of the problem.

How to choose problem-solving techniques?

Choosing problem-solving techniques involves understanding the nature and scope of the problem, identifying all potential methods for resolution, and then carefully evaluating each one in terms of its appropriateness, feasibility, and probable effectiveness, selecting the most promising one. Take into consideration multidisciplinary insights, and factor in resources available, time constraints, and potential risks. It can also be useful to bring in outside perspectives or utilise brainstorming techniques. The chosen method should ideally be both effective and efficient in resolving the problem at hand.

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One of the most important skills you learn in your computer science courses is how to problem solve. Although we cover some general problem solving paradigms in class, the best way to improve these skills is to get practice, practice, and more practice. Different people have different techniques that work best for them; below are some general tips that work for most people.

Please read these suggestions carefully.

Questions the Helpers May Ask You

When you ask a lab helper for their assistance, they will assume you have tried to solve the problem yourself. They will (reasonably) expect that you have tried out the steps outlined in this document; you should therefore be prepared to answer the following questions:

• Did you re-read the prelab and lab?
• Do you understand the problem?
• Have you tried solving some examples by hand?
• (For problems designing a solution) What have you tried? What topic from class does this most ressemble?
• If you can’t solve the problem whole-hog, what small case can you solve?
• (For syntax errors) What line of your code is causing the error? What do you think the compile error means, and what usually causes this kind of problem?
• (For logical errors) On what example does your program consistently break? Have you traced through the program? Which line of your program is not doing what it should?

Four Main Problem Solving Steps:

1. understand the problem..

Solving the right problem is the most important part of problem solving. Be sure, absolutely 100% positively sure, that you understand the problem before attempting a solution. This involves:

• Reading the prelab and lab very carefully (including all bold text, italicized text, and everything else);
• Reviewing class notes on related topics;
• Trying some small examples to make sure you understand what is being asked; if examples are given to you, make sure you understand them before continuing, as they are usually there to help clarify some common misconceptions; and
• Asking someone to help clarify anything that is still confusing.

2. Design a Solution.

Formulate an algorithm to solve your problem. This involves:

• Understanding what is being asked of you. See step 1.
• Draw out some examples. Use paper . How would you solve these small cases, by hand? Is there a method to what you are doing? Try to formalize the steps you are taking, and try to think about whether they would work more generally, in bigger cases. Then try some bigger cases and convince yourself.
• Reread the prelab . Did you already run some examples by hand? Did you have trouble with it then?
• Write down the stuff you know about the problem and the examples you’ve tried, so that you can more easily find patterns .
• Might a recent topic from class help? Usually at least some, if not most, of the lab will make use of recently covered material . Go over that topic, make sure you understand it, then try to make connections to lab.
• Split the problem into smaller (more manageable) chunks, and try to solve the simpler problems. Go as small as you need in order to find some solution. Once you have the smaller problem solved, worry about how to generalize it to a slightly larger problem.
• Just try something , anything, even if it is completely random and obviously wrong. When/if your attempt doesn’t work, it may still give you insight into what may work. It is not as crazy as it initially sounds!
• Use a friend, lab helper, puppet, etc. as a sounding board ; sometimes, just voicing your problem will lead you to the “aha!” moment you need.
• If you are still stuck, step away from the keyboard . Take a walk, go eat dinner or have a coffee. Sleep on it. Not literally. Taking a break is sometimes the most productive thing you can do, trust me.
• Finally, stay positive . Even when things don’t work, you can still gain a better understanding of the problem. Don’t give up, just go with the flow and see where it takes you. Struggling is part of the process!

3. Implement your Solution.

Write the code to solve your problem. This involves

• Understanding the problem, and designing a solution on paper. See steps 1 and 2.
• Translating your design into actual code. Rather than doing this linearly, implement small chunks at a time. Break your code into subroutines, and make sure that each subroutine works before proceeding to the next. Compile and save often .
• If you run into syntax errors, determine which line of your code is causing the problem. You can do this by systematically commenting out blocks of code until you find the block that causes the problem.
• If you run into logical errors (as in, the program compiles but does not do what it is supposed to), find some examples on which your problem consistently fails. Trace through the program line by line, with one of these examples, to figure out exactly which line is not doing what you intend it to.
• If the output doesn’t match what you expect, use print statements to trace through what your program is doing, and compare that to what your program should be doing. Even better, if you know how to use a debugger (in eclipse, for example, use it!)

4. Check your Solution.

This step is often overlooked, but is absolutely crucial. Your program does not necessarily work because it works on the given test cases on the lab. You have to think critically about what you code. This involves

• Certainly check your program on all test cases given to you on the lab and prelab. The prelab often specifically contains hand-solved test cases precisely for this purpose!
• Thinking about the “ boundary cases ,” such as, when would this array go out of bounds? For what indices will this for loop start and end?
• Think: how would this program break ? Then, that failing: how would I convince my skeptical friend it can’t be broken?

Remember: problem solving is a creative process, which cannot be forced. Don’t get angry if you don’t see the answer right away, or you don’t see it as fast as your friend. You will have different strengths, and you can always improve. You will learn from your mistakes, so that’s always a plus!

Last updated July 3rd, 2012 by asharp

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Understanding Algorithms: The Key to Problem-Solving Mastery

The world of computer science is a fascinating realm, where intricate concepts and technologies continuously shape the way we interact with machines. Among the vast array of ideas and principles, few are as fundamental and essential as algorithms. These powerful tools serve as the building blocks of computation, enabling computers to solve problems, make decisions, and process vast amounts of data efficiently.

An algorithm can be thought of as a step-by-step procedure or a set of instructions designed to solve a specific problem or accomplish a particular task. It represents a systematic approach to finding solutions and provides a structured way to tackle complex computational challenges. Algorithms are at the heart of various applications, from simple calculations to sophisticated machine learning models and complex data analysis.

Understanding algorithms and their inner workings is crucial for anyone interested in computer science. They serve as the backbone of software development, powering the creation of innovative applications across numerous domains. By comprehending the concept of algorithms, aspiring computer science enthusiasts gain a powerful toolset to approach problem-solving and gain insight into the efficiency and performance of different computational methods.

In this article, we aim to provide a clear and accessible introduction to algorithms, focusing on their importance in problem-solving and exploring common types such as searching, sorting, and recursion. By delving into these topics, readers will gain a solid foundation in algorithmic thinking and discover the underlying principles that drive the functioning of modern computing systems. Whether you’re a beginner in the world of computer science or seeking to deepen your understanding, this article will equip you with the knowledge to navigate the fascinating world of algorithms.

What are Algorithms?

At its core, an algorithm is a systematic, step-by-step procedure or set of rules designed to solve a problem or perform a specific task. It provides clear instructions that, when followed meticulously, lead to the desired outcome.

Consider an algorithm to be akin to a recipe for your favorite dish. When you decide to cook, the recipe is your go-to guide. It lists out the ingredients you need, their exact quantities, and a detailed, step-by-step explanation of the process, from how to prepare the ingredients to how to mix them, and finally, the cooking process. It even provides an order for adding the ingredients and specific times for cooking to ensure the dish turns out perfect.

In the same vein, an algorithm, within the realm of computer science, provides an explicit series of instructions to accomplish a goal. This could be a simple goal like sorting a list of numbers in ascending order, a more complex task such as searching for a specific data point in a massive dataset, or even a highly complicated task like determining the shortest path between two points on a map (think Google Maps). No matter the complexity of the problem at hand, there’s always an algorithm working tirelessly behind the scenes to solve it.

Furthermore, algorithms aren’t limited to specific programming languages. They are universal and can be implemented in any language. This is why understanding the fundamental concept of algorithms can empower you to solve problems across various programming languages.

The Importance of Algorithms

Algorithms are indisputably the backbone of all computational operations. They’re a fundamental part of the digital world that we interact with daily. When you search for something on the web, an algorithm is tirelessly working behind the scenes to sift through millions, possibly billions, of web pages to bring you the most relevant results. When you use a GPS to find the fastest route to a location, an algorithm is computing all possible paths, factoring in variables like traffic and road conditions, to provide you the optimal route.

Consider the world of social media, where algorithms curate personalized feeds based on our previous interactions, or in streaming platforms where they recommend shows and movies based on our viewing habits. Every click, every like, every search, and every interaction is processed by algorithms to serve you a seamless digital experience.

In the realm of computer science and beyond, everything revolves around problem-solving, and algorithms are our most reliable problem-solving tools. They provide a structured approach to problem-solving, breaking down complex problems into manageable steps and ensuring that every eventuality is accounted for.

Moreover, an algorithm’s efficiency is not just a matter of preference but a necessity. Given that computers have finite resources — time, memory, and computational power — the algorithms we use need to be optimized to make the best possible use of these resources. Efficient algorithms are the ones that can perform tasks more quickly, using less memory, and provide solutions to complex problems that might be infeasible with less efficient alternatives.

In the context of massive datasets (the likes of which are common in our data-driven world), the difference between a poorly designed algorithm and an efficient one could be the difference between a solution that takes years to compute and one that takes mere seconds. Therefore, understanding, designing, and implementing efficient algorithms is a critical skill for any computer scientist or software engineer.

Hence, as a computer science beginner, you are starting a journey where algorithms will be your best allies — universal keys capable of unlocking solutions to a myriad of problems, big or small.

Common Types of Algorithms: Searching and Sorting

Two of the most ubiquitous types of algorithms that beginners often encounter are searching and sorting algorithms.

Searching algorithms are designed to retrieve specific information from a data structure, like an array or a database. A simple example is the linear search, which works by checking each element in the array until it finds the one it’s looking for. Although easy to understand, this method isn’t efficient for large datasets, which is where more complex algorithms like binary search come in.

Binary search, on the other hand, is like looking up a word in the dictionary. Instead of checking each word from beginning to end, you open the dictionary in the middle and see if the word you’re looking for should be on the left or right side, thereby reducing the search space by half with each step.

Sorting algorithms, meanwhile, are designed to arrange elements in a particular order. A simple sorting algorithm is bubble sort, which works by repeatedly swapping adjacent elements if they’re in the wrong order. Again, while straightforward, it’s not efficient for larger datasets. More advanced sorting algorithms, such as quicksort or mergesort, have been designed to sort large data collections more efficiently.

Diving Deeper: Graph and Dynamic Programming Algorithms

Building upon our understanding of searching and sorting algorithms, let’s delve into two other families of algorithms often encountered in computer science: graph algorithms and dynamic programming algorithms.

A graph is a mathematical structure that models the relationship between pairs of objects. Graphs consist of vertices (or nodes) and edges (where each edge connects a pair of vertices). Graphs are commonly used to represent real-world systems such as social networks, web pages, biological networks, and more.

Graph algorithms are designed to solve problems centered around these structures. Some common graph algorithms include:

Dynamic programming is a powerful method used in optimization problems, where the main problem is broken down into simpler, overlapping subproblems. The solutions to these subproblems are stored and reused to build up the solution to the main problem, saving computational effort.

Here are two common dynamic programming problems:

Understanding these algorithm families — searching, sorting, graph, and dynamic programming algorithms — not only equips you with powerful tools to solve a variety of complex problems but also serves as a springboard to dive deeper into the rich ocean of algorithms and computer science.

Recursion: A Powerful Technique

While searching and sorting represent specific problem domains, recursion is a broad technique used in a wide range of algorithms. Recursion involves breaking down a problem into smaller, more manageable parts, and a function calling itself to solve these smaller parts.

To visualize recursion, consider the task of calculating factorial of a number. The factorial of a number n (denoted as n! ) is the product of all positive integers less than or equal to n . For instance, the factorial of 5 ( 5! ) is 5 x 4 x 3 x 2 x 1 = 120 . A recursive algorithm for finding factorial of n would involve multiplying n by the factorial of n-1 . The function keeps calling itself with a smaller value of n each time until it reaches a point where n is equal to 1, at which point it starts returning values back up the chain.

Algorithms are truly the heart of computer science, transforming raw data into valuable information and insight. Understanding their functionality and purpose is key to progressing in your computer science journey. As you continue your exploration, remember that each algorithm you encounter, no matter how complex it may seem, is simply a step-by-step procedure to solve a problem.

We’ve just scratched the surface of the fascinating world of algorithms. With time, patience, and practice, you will learn to create your own algorithms and start solving problems with confidence and efficiency.

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Exploring the Problem Solving Cycle in Computer Science – Strategies, Techniques, and Tools

• Post author By bicycle-u
• Post date 08.12.2023

The world of computer science is built on the foundation of problem solving. Whether it’s finding a solution to a complex algorithm or analyzing data to make informed decisions, the problem solving cycle is at the core of every computer science endeavor.

At its essence, problem solving in computer science involves breaking down a complex problem into smaller, more manageable parts. This allows for a systematic approach to finding a solution by analyzing each part individually. The process typically starts with gathering and understanding the data or information related to the problem at hand.

Once the data is collected, computer scientists use various techniques and algorithms to analyze and explore possible solutions. This involves evaluating different approaches and considering factors such as efficiency, accuracy, and scalability. During this analysis phase, it is crucial to think critically and creatively to come up with innovative solutions.

After a thorough analysis, the next step in the problem solving cycle is designing and implementing a solution. This involves creating a detailed plan of action, selecting the appropriate tools and technologies, and writing the necessary code to bring the solution to life. Attention to detail and precision are key in this stage to ensure that the solution functions as intended.

The final step in the problem solving cycle is evaluating the solution and its effectiveness. This includes testing the solution against different scenarios and data sets to ensure its reliability and performance. If any issues or limitations are discovered, adjustments and optimizations are made to improve the solution.

In conclusion, the problem solving cycle is a fundamental process in computer science, involving analysis, data exploration, algorithm development, solution implementation, and evaluation. It is through this cycle that computer scientists are able to tackle complex problems and create innovative solutions that drive progress in the field of computer science.

Understanding the Importance

In computer science, problem solving is a crucial skill that is at the core of the problem solving cycle. The problem solving cycle is a systematic approach to analyzing and solving problems, involving various stages such as problem identification, analysis, algorithm design, implementation, and evaluation. Understanding the importance of this cycle is essential for any computer scientist or programmer.

Data Analysis and Algorithm Design

The first step in the problem solving cycle is problem identification, which involves recognizing and defining the issue at hand. Once the problem is identified, the next crucial step is data analysis. This involves gathering and examining relevant data to gain insights and understand the problem better. Data analysis helps in identifying patterns, trends, and potential solutions.

After data analysis, the next step is algorithm design. An algorithm is a step-by-step procedure or set of rules to solve a problem. Designing an efficient algorithm is crucial as it determines the effectiveness and efficiency of the solution. A well-designed algorithm takes into consideration the constraints, resources, and desired outcomes while implementing the solution.

Implementation and Evaluation

Once the algorithm is designed, the next step in the problem solving cycle is implementation. This involves translating the algorithm into a computer program using a programming language. The implementation phase requires coding skills and expertise in a specific programming language.

After implementation, the solution needs to be evaluated to ensure that it solves the problem effectively. Evaluation involves testing the program and verifying its correctness and efficiency. This step is critical to identify any errors or issues and to make necessary improvements or adjustments.

In conclusion, understanding the importance of the problem solving cycle in computer science is essential for any computer scientist or programmer. It provides a systematic and structured approach to analyze and solve problems, ensuring efficient and effective solutions. By following the problem solving cycle, computer scientists can develop robust algorithms, implement them in efficient programs, and evaluate their solutions to ensure their correctness and efficiency.

Identifying the Problem

In the problem solving cycle in computer science, the first step is to identify the problem that needs to be solved. This step is crucial because without a clear understanding of the problem, it is impossible to find a solution.

Identification of the problem involves a thorough analysis of the given data and understanding the goals of the task at hand. It requires careful examination of the problem statement and any constraints or limitations that may affect the solution.

During the identification phase, the problem is broken down into smaller, more manageable parts. This can involve breaking the problem down into sub-problems or identifying the different aspects or components that need to be addressed.

Identifying the problem also involves considering the resources and tools available for solving it. This may include considering the specific tools and programming languages that are best suited for the problem at hand.

By properly identifying the problem, computer scientists can ensure that they are focused on the right goals and are better equipped to find an effective and efficient solution. It sets the stage for the rest of the problem solving cycle, including the analysis, design, implementation, and evaluation phases.

Gathering the Necessary Data

Before finding a solution to a computer science problem, it is essential to gather the necessary data. Whether it’s writing a program or developing an algorithm, data serves as the backbone of any solution. Without proper data collection and analysis, the problem-solving process can become inefficient and ineffective.

The Importance of Data

In computer science, data is crucial for a variety of reasons. First and foremost, it provides the information needed to understand and define the problem at hand. By analyzing the available data, developers and programmers can gain insights into the nature of the problem and determine the most efficient approach for solving it.

Additionally, data allows for the evaluation of potential solutions. By collecting and organizing relevant data, it becomes possible to compare different algorithms or strategies and select the most suitable one. Data also helps in tracking progress and measuring the effectiveness of the chosen solution.

Data Gathering Process

The process of gathering data involves several steps. Firstly, it is necessary to identify the type of data needed for the particular problem. This may include numerical values, textual information, or other types of data. It is important to determine the sources of data and assess their reliability.

Once the required data has been identified, it needs to be collected. This can be done through various methods, such as surveys, experiments, observations, or by accessing existing data sets. The collected data should be properly organized, ensuring its accuracy and validity.

Data cleaning and preprocessing are vital steps in the data gathering process. This involves removing any irrelevant or erroneous data and transforming it into a suitable format for analysis. Properly cleaned and preprocessed data will help in generating reliable and meaningful insights.

Data Analysis and Interpretation

After gathering and preprocessing the data, the next step is data analysis and interpretation. This involves applying various statistical and analytical methods to uncover patterns, trends, and relationships within the data. By analyzing the data, programmers can gain valuable insights that can inform the development of an effective solution.

During the data analysis process, it is crucial to remain objective and unbiased. The analysis should be based on sound reasoning and logical thinking. It is also important to communicate the findings effectively, using visualizations or summaries to convey the information to stakeholders or fellow developers.

In conclusion, gathering the necessary data is a fundamental step in solving computer science problems. It provides the foundation for understanding the problem, evaluating potential solutions, and tracking progress. By following a systematic and rigorous approach to data gathering and analysis, developers can ensure that their solutions are efficient, effective, and well-informed.

Analyzing the Data

Once you have collected the necessary data, the next step in the problem-solving cycle is to analyze it. Data analysis is a crucial component of computer science, as it helps us understand the problem at hand and develop effective solutions.

To analyze the data, you need to break it down into manageable pieces and examine each piece closely. This process involves identifying patterns, trends, and outliers that may be present in the data. By doing so, you can gain insights into the problem and make informed decisions about the best course of action.

There are several techniques and tools available for data analysis in computer science. Some common methods include statistical analysis, data visualization, and machine learning algorithms. Each approach has its own strengths and limitations, so it’s essential to choose the most appropriate method for the problem you are solving.

Statistical Analysis

Statistical analysis involves using mathematical models and techniques to analyze data. It helps in identifying correlations, distributions, and other statistical properties of the data. By applying statistical tests, you can determine the significance and validity of your findings.

Data Visualization

Data visualization is the process of presenting data in a visual format, such as charts, graphs, or maps. It allows for a better understanding of complex data sets and facilitates the communication of findings. Through data visualization, patterns and trends can become more apparent, making it easier to derive meaningful insights.

Machine Learning Algorithms

Machine learning algorithms are powerful tools for analyzing large and complex data sets. These algorithms can automatically detect patterns and relationships in the data, leading to the development of predictive models and solutions. By training the algorithm on a labeled dataset, it can learn from the data and make accurate predictions or classifications.

In conclusion, analyzing the data is a critical step in the problem-solving cycle in computer science. It helps us gain a deeper understanding of the problem and develop effective solutions. Whether through statistical analysis, data visualization, or machine learning algorithms, data analysis plays a vital role in transforming raw data into actionable insights.

Exploring Possible Solutions

Once you have gathered data and completed the analysis, the next step in the problem-solving cycle is to explore possible solutions. This is where the true power of computer science comes into play. With the use of algorithms and the application of scientific principles, computer scientists can develop innovative solutions to complex problems.

During this stage, it is important to consider a variety of potential solutions. This involves brainstorming different ideas and considering their feasibility and potential effectiveness. It may be helpful to consult with colleagues or experts in the field to gather additional insights and perspectives.

Developing an Algorithm

One key aspect of exploring possible solutions is the development of an algorithm. An algorithm is a step-by-step set of instructions that outlines a specific process or procedure. In the context of problem solving in computer science, an algorithm provides a clear roadmap for implementing a solution.

The development of an algorithm requires careful thought and consideration. It is important to break down the problem into smaller, manageable steps and clearly define the inputs and outputs of each step. This allows for the creation of a logical and efficient solution.

Evaluating the Solutions

Once you have developed potential solutions and corresponding algorithms, the next step is to evaluate them. This involves analyzing each solution to determine its strengths, weaknesses, and potential impact. Consider factors such as efficiency, scalability, and resource requirements.

It may be helpful to conduct experiments or simulations to further assess the effectiveness of each solution. This can provide valuable insights and data to support the decision-making process.

Ultimately, the goal of exploring possible solutions is to find the most effective and efficient solution to the problem at hand. By leveraging the power of data, analysis, algorithms, and scientific principles, computer scientists can develop innovative solutions that drive progress and solve complex problems in the world of technology.

Evaluating the Options

Once you have identified potential solutions and algorithms for a problem, the next step in the problem-solving cycle in computer science is to evaluate the options. This evaluation process involves analyzing the potential solutions and algorithms based on various criteria to determine the best course of action.

Consider the Problem

Before evaluating the options, it is important to take a step back and consider the problem at hand. Understand the requirements, constraints, and desired outcomes of the problem. This analysis will help guide the evaluation process.

Analyze the Options

Next, it is crucial to analyze each solution or algorithm option individually. Look at factors such as efficiency, accuracy, ease of implementation, and scalability. Consider whether the solution or algorithm meets the specific requirements of the problem, and if it can be applied to related problems in the future.

Additionally, evaluate the potential risks and drawbacks associated with each option. Consider factors such as cost, time, and resources required for implementation. Assess any potential limitations or trade-offs that may impact the overall effectiveness of the solution or algorithm.

Select the Best Option

Based on the analysis, select the best option that aligns with the specific problem-solving goals. This may involve prioritizing certain criteria or making compromises based on the limitations identified during the evaluation process.

Remember that the best option may not always be the most technically complex or advanced solution. Consider the practicality and feasibility of implementation, as well as the potential impact on the overall system or project.

In conclusion, evaluating the options is a critical step in the problem-solving cycle in computer science. By carefully analyzing the potential solutions and algorithms, considering the problem requirements, and considering the limitations and trade-offs, you can select the best option to solve the problem at hand.

Making a Decision

Decision-making is a critical component in the problem-solving process in computer science. Once you have analyzed the problem, identified the relevant data, and generated a potential solution, it is important to evaluate your options and choose the best course of action.

Consider All Factors

When making a decision, it is important to consider all relevant factors. This includes evaluating the potential benefits and drawbacks of each option, as well as understanding any constraints or limitations that may impact your choice.

In computer science, this may involve analyzing the efficiency of different algorithms or considering the scalability of a proposed solution. It is important to take into account both the short-term and long-term impacts of your decision.

Weigh the Options

Once you have considered all the factors, it is important to weigh the options and determine the best approach. This may involve assigning weights or priorities to different factors based on their importance.

Using techniques such as decision matrices or cost-benefit analysis can help you systematically compare and evaluate different options. By quantifying and assessing the potential risks and rewards, you can make a more informed decision.

Remember: Decision-making in computer science is not purely subjective or based on personal preference. It is crucial to use analytical and logical thinking to select the most optimal solution.

In conclusion, making a decision is a crucial step in the problem-solving process in computer science. By considering all relevant factors and weighing the options using logical analysis, you can choose the best possible solution to a given problem.

Implementing the Solution

Once the problem has been analyzed and a solution has been proposed, the next step in the problem-solving cycle in computer science is implementing the solution. This involves turning the proposed solution into an actual computer program or algorithm that can solve the problem.

In order to implement the solution, computer science professionals need to have a strong understanding of various programming languages and data structures. They need to be able to write code that can manipulate and process data in order to solve the problem at hand.

During the implementation phase, the proposed solution is translated into a series of steps or instructions that a computer can understand and execute. This involves breaking down the problem into smaller sub-problems and designing algorithms to solve each sub-problem.

Computer scientists also need to consider the efficiency of their solution during the implementation phase. They need to ensure that the algorithm they design is able to handle large amounts of data and solve the problem in a reasonable amount of time. This often requires optimization techniques and careful consideration of the data structures used.

Once the code has been written and the algorithm has been implemented, it is important to test and debug the solution. This involves running test cases and checking the output to ensure that the program is working correctly. If any errors or bugs are found, they need to be fixed before the solution can be considered complete.

In conclusion, implementing the solution is a crucial step in the problem-solving cycle in computer science. It requires strong programming skills and a deep understanding of algorithms and data structures. By carefully designing and implementing the solution, computer scientists can solve problems efficiently and effectively.

Testing and Debugging

In computer science, testing and debugging are critical steps in the problem-solving cycle. Testing helps ensure that a program or algorithm is functioning correctly, while debugging analyzes and resolves any issues or bugs that may arise.

Testing involves running a program with specific input data to evaluate its output. This process helps verify that the program produces the expected results and handles different scenarios correctly. It is important to test both the normal and edge cases to ensure the program’s reliability.

Debugging is the process of identifying and fixing errors or bugs in a program. When a program does not produce the expected results or crashes, it is necessary to go through the code to find and fix the problem. This can involve analyzing the program’s logic, checking for syntax errors, and using debugging tools to trace the flow of data and identify the source of the issue.

Data analysis plays a crucial role in both testing and debugging. It helps to identify patterns, anomalies, or inconsistencies in the program’s behavior. By analyzing the data, developers can gain insights into potential issues and make informed decisions on how to improve the program’s performance.

In conclusion, testing and debugging are integral parts of the problem-solving cycle in computer science. Through testing and data analysis, developers can verify the correctness of their programs and identify and resolve any issues that may arise. This ensures that the algorithms and programs developed in computer science are robust, reliable, and efficient.

Iterating for Improvement

In computer science, problem solving often involves iterating through multiple cycles of analysis, solution development, and evaluation. This iterative process allows for continuous improvement in finding the most effective solution to a given problem.

The problem solving cycle starts with problem analysis, where the specific problem is identified and its requirements are understood. This step involves examining the problem from various angles and gathering all relevant information.

Once the problem is properly understood, the next step is to develop an algorithm or a step-by-step plan to solve the problem. This algorithm is a set of instructions that, when followed correctly, will lead to the solution.

After the algorithm is developed, it is implemented in a computer program. This step involves translating the algorithm into a programming language that a computer can understand and execute.

Once the program is implemented, it is then tested and evaluated to ensure that it produces the correct solution. This evaluation step is crucial in identifying any errors or inefficiencies in the program and allows for further improvement.

If any issues or problems are found during testing, the cycle iterates, starting from problem analysis again. This iterative process allows for refinement and improvement of the solution until the desired results are achieved.

Iterating for improvement is a fundamental concept in computer science problem solving. By continually analyzing, developing, and evaluating solutions, computer scientists are able to find the most optimal and efficient approaches to solving problems.

Documenting the Process

Documenting the problem-solving process in computer science is an essential step to ensure that the cycle is repeated successfully. The process involves gathering information, analyzing the problem, and designing a solution.

During the analysis phase, it is crucial to identify the specific problem at hand and break it down into smaller components. This allows for a more targeted approach to finding the solution. Additionally, analyzing the data involved in the problem can provide valuable insights and help in designing an effective solution.

Once the analysis is complete, it is important to document the findings. This documentation can take various forms, such as written reports, diagrams, or even code comments. The goal is to create a record that captures the problem, the analysis, and the proposed solution.

Documenting the process serves several purposes. Firstly, it allows for easy communication and collaboration between team members or future developers. By documenting the problem, analysis, and solution, others can easily understand the thought process behind the solution and potentially build upon it.

Secondly, documenting the process provides an opportunity for reflection and improvement. By reviewing the documentation, developers can identify areas where the problem-solving cycle can be strengthened or optimized. This continuous improvement is crucial in the field of computer science, as new challenges and technologies emerge rapidly.

In conclusion, documenting the problem-solving process is an integral part of the computer science cycle. It allows for effective communication, collaboration, and reflection on the solutions devised. By taking the time to document the process, developers can ensure a more efficient and successful problem-solving experience.

Communicating the Solution

Once the problem solving cycle is complete, it is important to effectively communicate the solution. This involves explaining the analysis, data, and steps taken to arrive at the solution.

Analyzing the Problem

During the problem solving cycle, a thorough analysis of the problem is conducted. This includes understanding the problem statement, gathering relevant data, and identifying any constraints or limitations. It is important to clearly communicate this analysis to ensure that others understand the problem at hand.

Presenting the Solution

The next step in communicating the solution is presenting the actual solution. This should include a detailed explanation of the steps taken to solve the problem, as well as any algorithms or data structures used. It is important to provide clear and concise descriptions of the solution, so that others can understand and reproduce the results.

Overall, effective communication of the solution in computer science is essential to ensure that others can understand and replicate the problem solving process. By clearly explaining the analysis, data, and steps taken, the solution can be communicated in a way that promotes understanding and collaboration within the field of computer science.

Reflecting and Learning

Reflecting and learning are crucial steps in the problem solving cycle in computer science. Once a problem has been solved, it is essential to reflect on the entire process and learn from the experience. This allows for continuous improvement and growth in the field of computer science.

During the reflecting phase, one must analyze and evaluate the problem solving process. This involves reviewing the initial problem statement, understanding the constraints and requirements, and assessing the effectiveness of the chosen algorithm and solution. It is important to consider the efficiency and accuracy of the solution, as well as any potential limitations or areas for optimization.

By reflecting on the problem solving cycle, computer scientists can gain valuable insights into their own strengths and weaknesses. They can identify areas where they excelled and areas where improvement is needed. This self-analysis helps in honing problem solving skills and becoming a better problem solver.

Learning from Mistakes

Mistakes are an integral part of the problem solving cycle, and they provide valuable learning opportunities. When a problem is not successfully solved, it is essential to analyze the reasons behind the failure and learn from them. This involves identifying errors in the algorithm or solution, understanding the underlying concepts or principles that were misunderstood, and finding alternative approaches or strategies.

Failure should not be seen as a setback, but rather as an opportunity for growth. By learning from mistakes, computer scientists can improve their problem solving abilities and expand their knowledge and understanding of computer science. It is through these failures and the subsequent learning process that new ideas and innovations are often born.

Continuous Improvement

Reflecting and learning should not be limited to individual problem solving experiences, but should be an ongoing practice. As computer science is a rapidly evolving field, it is crucial to stay updated with new technologies, algorithms, and problem solving techniques. Continuous learning and improvement contribute to staying competitive and relevant in the field.

Computer scientists can engage in continuous improvement by seeking feedback from peers, participating in research and development activities, attending conferences and workshops, and actively seeking new challenges and problem solving opportunities. This dedication to learning and improvement ensures that one’s problem solving skills remain sharp and effective.

In conclusion, reflecting and learning are integral parts of the problem solving cycle in computer science. They enable computer scientists to refine their problem solving abilities, learn from mistakes, and continuously improve their skills and knowledge. By embracing these steps, computer scientists can stay at the forefront of the ever-changing world of computer science and contribute to its advancements.

Applying Problem Solving in Real Life

In computer science, problem solving is not limited to the realm of programming and algorithms. It is a skill that can be applied to various aspects of our daily lives, helping us to solve problems efficiently and effectively. By using the problem-solving cycle and applying the principles of analysis, data, solution, algorithm, and cycle, we can tackle real-life challenges with confidence and success.

The first step in problem-solving is to analyze the problem at hand. This involves breaking it down into smaller, more manageable parts and identifying the key issues or goals. By understanding the problem thoroughly, we can gain insights into its root causes and potential solutions.

For example, let’s say you’re facing a recurring issue in your daily commute – traffic congestion. By analyzing the problem, you may discover that the main causes are a lack of alternative routes and a lack of communication between drivers. This analysis helps you identify potential solutions such as using navigation apps to find alternate routes or promoting carpooling to reduce the number of vehicles on the road.

Gathering and Analyzing Data

Once we have identified the problem, it is important to gather relevant data to support our analysis. This may involve conducting surveys, collecting statistics, or reviewing existing research. By gathering data, we can make informed decisions and prioritize potential solutions based on their impact and feasibility.

Continuing with the traffic congestion example, you may gather data on the average commute time, the number of vehicles on the road, and the impact of carpooling on congestion levels. This data can help you analyze the problem more accurately and determine the most effective solutions.

Generating and Evaluating Solutions

After analyzing the problem and gathering data, the next step is to generate potential solutions. This can be done through brainstorming, researching best practices, or seeking input from experts. It is important to consider multiple options and think outside the box to find innovative and effective solutions.

For our traffic congestion problem, potential solutions can include implementing a smart traffic management system that optimizes traffic flow or investing in public transportation to incentivize people to leave their cars at home. By evaluating each solution’s potential impact, cost, and feasibility, you can make an informed decision on the best course of action.

Implementing and Iterating

Once a solution has been chosen, it is time to implement it in real life. This may involve developing a plan, allocating resources, and executing the solution. It is important to monitor the progress and collect feedback to learn from the implementation and make necessary adjustments.

For example, if the chosen solution to address traffic congestion is implementing a smart traffic management system, you would work with engineers and transportation authorities to develop and deploy the system. Regular evaluation and iteration of the system’s performance would ensure that it is effective and making a positive impact on reducing congestion.

By applying the problem-solving cycle derived from computer science to real-life situations, we can approach challenges with a systematic and analytical mindset. This can help us make better decisions, improve our problem-solving skills, and ultimately achieve more efficient and effective solutions.

Building Problem Solving Skills

In the field of computer science, problem-solving is a fundamental skill that is crucial for success. Whether you are a computer scientist, programmer, or student, developing strong problem-solving skills will greatly benefit your work and studies. It allows you to approach challenges with a logical and systematic approach, leading to efficient and effective problem resolution.

The Problem Solving Cycle

Problem-solving in computer science involves a cyclical process known as the problem-solving cycle. This cycle consists of several stages, including problem identification, data analysis, solution development, implementation, and evaluation. By following this cycle, computer scientists are able to tackle complex problems and arrive at optimal solutions.

Importance of Data Analysis

Data analysis is a critical step in the problem-solving cycle. It involves gathering and examining relevant data to gain insights and identify patterns that can inform the development of a solution. Without proper data analysis, computer scientists may overlook important information or make unfounded assumptions, leading to subpar solutions.

To effectively analyze data, computer scientists can employ various techniques such as data visualization, statistical analysis, and machine learning algorithms. These tools enable them to extract meaningful information from large datasets and make informed decisions during the problem-solving process.

Developing Effective Solutions

Developing effective solutions requires creativity, critical thinking, and logical reasoning. Computer scientists must evaluate multiple approaches, consider various factors, and assess the feasibility of different solutions. They should also consider potential limitations and trade-offs to ensure that the chosen solution addresses the problem effectively.

Furthermore, collaboration and communication skills are vital when building problem-solving skills. Computer scientists often work in teams and need to effectively communicate their ideas, propose solutions, and address any challenges that arise during the problem-solving process. Strong interpersonal skills facilitate collaboration and enhance problem-solving outcomes.

• Mastering programming languages and algorithms
• Staying updated with technological advancements in the field
• Practicing problem solving through coding challenges and projects
• Seeking feedback and learning from mistakes
• Continuing to learn and improve problem-solving skills

By following these strategies, individuals can strengthen their problem-solving abilities and become more effective computer scientists or programmers. Problem-solving is an essential skill in computer science and plays a central role in driving innovation and advancing the field.

Questions and answers:

What is the problem solving cycle in computer science.

The problem solving cycle in computer science refers to a systematic approach that programmers use to solve problems. It involves several steps, including problem definition, algorithm design, implementation, testing, and debugging.

How important is the problem solving cycle in computer science?

The problem solving cycle is extremely important in computer science as it allows programmers to effectively tackle complex problems and develop efficient solutions. It helps in organizing the thought process and ensures that the problem is approached in a logical and systematic manner.

What are the steps involved in the problem solving cycle?

The problem solving cycle typically consists of the following steps: problem definition and analysis, algorithm design, implementation, testing, and debugging. These steps are repeated as necessary until a satisfactory solution is achieved.

Can you explain the problem definition and analysis step in the problem solving cycle?

During the problem definition and analysis step, the programmer identifies and thoroughly understands the problem that needs to be solved. This involves analyzing the requirements, constraints, and possible inputs and outputs. It is important to have a clear understanding of the problem before proceeding to the next steps.

Why is testing and debugging an important step in the problem solving cycle?

Testing and debugging are important steps in the problem solving cycle because they ensure that the implemented solution functions as intended and is free from errors. Through testing, the programmer can identify and fix any issues or bugs in the code, thereby improving the quality and reliability of the solution.

What is the problem-solving cycle in computer science?

The problem-solving cycle in computer science refers to the systematic approach that computer scientists use to solve problems. It involves various steps, including problem analysis, algorithm design, coding, testing, and debugging.

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40 problem-solving techniques and processes

All teams and organizations encounter challenges. Approaching those challenges without a structured problem solving process can end up making things worse.

Proven problem solving techniques such as those outlined below can guide your group through a process of identifying problems and challenges , ideating on possible solutions , and then evaluating and implementing the most suitable .

In this post, you'll find problem-solving tools you can use to develop effective solutions. You'll also find some tips for facilitating the problem solving process and solving complex problems.

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What is problem solving?

Problem solving is a process of finding and implementing a solution to a challenge or obstacle. In most contexts, this means going through a problem solving process that begins with identifying the issue, exploring its root causes, ideating and refining possible solutions before implementing and measuring the impact of that solution.

For simple or small problems, it can be tempting to skip straight to implementing what you believe is the right solution. The danger with this approach is that without exploring the true causes of the issue, it might just occur again or your chosen solution may cause other issues.

Particularly in the world of work, good problem solving means using data to back up each step of the process, bringing in new perspectives and effectively measuring the impact of your solution.

Effective problem solving can help ensure that your team or organization is well positioned to overcome challenges, be resilient to change and create innovation. In my experience, problem solving is a combination of skillset, mindset and process, and it’s especially vital for leaders to cultivate this skill.

What is the seven step problem solving process?

A problem solving process is a step-by-step framework from going from discovering a problem all the way through to implementing a solution.

With practice, this framework can become intuitive, and innovative companies tend to have a consistent and ongoing ability to discover and tackle challenges when they come up.

You might see everything from a four step problem solving process through to seven steps. While all these processes cover roughly the same ground, I’ve found a seven step problem solving process is helpful for making all key steps legible.

We’ll outline that process here and then follow with techniques you can use to explore and work on that step of the problem solving process with a group.

The seven-step problem solving process is:

1. Problem identification 

The first stage of any problem solving process is to identify the problem(s) you need to solve. This often looks like using group discussions and activities to help a group surface and effectively articulate the challenges they’re facing and wish to resolve.

Be sure to align with your team on the exact definition and nature of the problem you’re solving. An effective process is one where everyone is pulling in the same direction – ensure clarity and alignment now to help avoid misunderstandings later.

2. Problem analysis and refinement

The process of problem analysis means ensuring that the problem you are seeking to solve is  the   right problem . Choosing the right problem to solve means you are on the right path to creating the right solution.

At this stage, you may look deeper at the problem you identified to try and discover the root cause at the level of people or process. You may also spend some time sourcing data, consulting relevant parties and creating and refining a problem statement.

Problem refinement means adjusting scope or focus of the problem you will be aiming to solve based on what comes up during your analysis. As you analyze data sources, you might discover that the root cause means you need to adjust your problem statement. Alternatively, you might find that your original problem statement is too big to be meaningful approached within your current project.

Remember that the goal of any problem refinement is to help set the stage for effective solution development and deployment. Set the right focus and get buy-in from your team here and you’ll be well positioned to move forward with confidence.

3. Solution generation

Once your group has nailed down the particulars of the problem you wish to solve, you want to encourage a free flow of ideas connecting to solving that problem. This can take the form of problem solving games that encourage creative thinking or techniquess designed to produce working prototypes of possible solutions. 

The key to ensuring the success of this stage of the problem solving process is to encourage quick, creative thinking and create an open space where all ideas are considered. The best solutions can often come from unlikely places and by using problem solving techniques that celebrate invention, you might come up with solution gold. 

4. Solution development

No solution is perfect right out of the gate. It’s important to discuss and develop the solutions your group has come up with over the course of following the previous problem solving steps in order to arrive at the best possible solution. Problem solving games used in this stage involve lots of critical thinking, measuring potential effort and impact, and looking at possible solutions analytically. 

During this stage, you will often ask your team to iterate and improve upon your front-running solutions and develop them further. Remember that problem solving strategies always benefit from a multitude of voices and opinions, and not to let ego get involved when it comes to choosing which solutions to develop and take further.

Finding the best solution is the goal of all problem solving workshops and here is the place to ensure that your solution is well thought out, sufficiently robust and fit for purpose. 

5. Decision making and planning

Nearly there! Once you’ve got a set of possible, you’ll need to make a decision on which to implement. This can be a consensus-based group decision or it might be for a leader or major stakeholder to decide. You’ll find a set of effective decision making methods below.

Once your group has reached consensus and selected a solution, there are some additional actions that also need to be decided upon. You’ll want to work on allocating ownership of the project, figure out who will do what, how the success of the solution will be measured and decide the next course of action.

Set clear accountabilities, actions, timeframes, and follow-ups for your chosen solution. Make these decisions and set clear next-steps in the problem solving workshop so that everyone is aligned and you can move forward effectively as a group. 

Ensuring that you plan for the roll-out of a solution is one of the most important problem solving steps. Without adequate planning or oversight, it can prove impossible to measure success or iterate further if the problem was not solved. 

6. Solution implementation 

This is what we were waiting for! All problem solving processes have the end goal of implementing an effective and impactful solution that your group has confidence in.

Project management and communication skills are key here – your solution may need to adjust when out in the wild or you might discover new challenges along the way. For some solutions, you might also implement a test with a small group and monitor results before rolling it out to an entire company.

You should have a clear owner for your solution who will oversee the plans you made together and help ensure they’re put into place. This person will often coordinate the implementation team and set-up processes to measure the efficacy of your solution too.

7. Solution evaluation 

So you and your team developed a great solution to a problem and have a gut feeling it’s been solved. Work done, right? Wrong. All problem solving strategies benefit from evaluation, consideration, and feedback.

You might find that the solution does not work for everyone, might create new problems, or is potentially so successful that you will want to roll it out to larger teams or as part of other initiatives. 

None of that is possible without taking the time to evaluate the success of the solution you developed in your problem solving model and adjust if necessary.

Remember that the problem solving process is often iterative and it can be common to not solve complex issues on the first try. Even when this is the case, you and your team will have generated learning that will be important for future problem solving workshops or in other parts of the organization. 

It’s also worth underlining how important record keeping is throughout the problem solving process. If a solution didn’t work, you need to have the data and records to see why that was the case. If you go back to the drawing board, notes from the previous workshop can help save time.

What does an effective problem solving process look like?

Every effective problem solving process begins with an agenda . In our experience, a well-structured problem solving workshop is one of the best methods for successfully guiding a group from exploring a problem to implementing a solution.

The format of a workshop ensures that you can get buy-in from your group, encourage free-thinking and solution exploration before making a decision on what to implement following the session.

This Design Sprint 2.0 template is an effective problem solving process from top agency AJ&Smart. It’s a great format for the entire problem solving process, with four-days of workshops designed to surface issues, explore solutions and even test a solution.

Check it for an example of how you might structure and run a problem solving process and feel free to copy and adjust it your needs!

For a shorter process you can run in a single afternoon, this remote problem solving agenda will guide you effectively in just a couple of hours.

Whatever the length of your workshop, by using SessionLab, it’s easy to go from an idea to a complete agenda . Start by dragging and dropping your core problem solving activities into place . Add timings, breaks and necessary materials before sharing your agenda with your colleagues.

The resulting agenda will be your guide to an effective and productive problem solving session that will also help you stay organized on the day!

Complete problem-solving methods

In this section, we’ll look at in-depth problem-solving methods that provide a complete end-to-end process for developing effective solutions. These will help guide your team from the discovery and definition of a problem through to delivering the right solution.

If you’re looking for an all-encompassing method or problem-solving model, these processes are a great place to start. They’ll ask your team to challenge preconceived ideas and adopt a mindset for solving problems more effectively.

Six Thinking Hats

Individual approaches to solving a problem can be very different based on what team or role an individual holds. It can be easy for existing biases or perspectives to find their way into the mix, or for internal politics to direct a conversation.

Six Thinking Hats is a classic method for identifying the problems that need to be solved and enables your team to consider them from different angles, whether that is by focusing on facts and data, creative solutions, or by considering why a particular solution might not work.

Like all problem-solving frameworks, Six Thinking Hats is effective at helping teams remove roadblocks from a conversation or discussion and come to terms with all the aspects necessary to solve complex problems.

The Six Thinking Hats   #creative thinking   #meeting facilitation   #problem solving   #issue resolution   #idea generation   #conflict resolution   The Six Thinking Hats are used by individuals and groups to separate out conflicting styles of thinking. They enable and encourage a group of people to think constructively together in exploring and implementing change, rather than using argument to fight over who is right and who is wrong.

Lightning Decision Jam

Featured courtesy of Jonathan Courtney of AJ&Smart Berlin, Lightning Decision Jam is one of those strategies that should be in every facilitation toolbox. Exploring problems and finding solutions is often creative in nature, though as with any creative process, there is the potential to lose focus and get lost.

Unstructured discussions might get you there in the end, but it’s much more effective to use a method that creates a clear process and team focus.

In Lightning Decision Jam, participants are invited to begin by writing challenges, concerns, or mistakes on post-its without discussing them before then being invited by the moderator to present them to the group.

From there, the team vote on which problems to solve and are guided through steps that will allow them to reframe those problems, create solutions and then decide what to execute on. 

By deciding the problems that need to be solved as a team before moving on, this group process is great for ensuring the whole team is aligned and can take ownership over the next stages. 

Lightning Decision Jam (LDJ)   #action   #decision making   #problem solving   #issue analysis   #innovation   #design   #remote-friendly   It doesn’t matter where you work and what your job role is, if you work with other people together as a team, you will always encounter the same challenges: Unclear goals and miscommunication that cause busy work and overtime Unstructured meetings that leave attendants tired, confused and without clear outcomes. Frustration builds up because internal challenges to productivity are not addressed Sudden changes in priorities lead to a loss of focus and momentum Muddled compromise takes the place of clear decision- making, leaving everybody to come up with their own interpretation. In short, a lack of structure leads to a waste of time and effort, projects that drag on for too long and frustrated, burnt out teams. AJ&Smart has worked with some of the most innovative, productive companies in the world. What sets their teams apart from others is not better tools, bigger talent or more beautiful offices. The secret sauce to becoming a more productive, more creative and happier team is simple: Replace all open discussion or brainstorming with a structured process that leads to more ideas, clearer decisions and better outcomes. When a good process provides guardrails and a clear path to follow, it becomes easier to come up with ideas, make decisions and solve problems. This is why AJ&Smart created Lightning Decision Jam (LDJ). It’s a simple and short, but powerful group exercise that can be run either in-person, in the same room, or remotely with distributed teams.

Problem Definition Process

While problems can be complex, the problem-solving methods you use to identify and solve those problems can often be simple in design. 

By taking the time to truly identify and define a problem before asking the group to reframe the challenge as an opportunity, this method is a great way to enable change.

Begin by identifying a focus question and exploring the ways in which it manifests before splitting into five teams who will each consider the problem using a different method: escape, reversal, exaggeration, distortion or wishful. Teams develop a problem objective and create ideas in line with their method before then feeding them back to the group.

This method is great for enabling in-depth discussions while also creating space for finding creative solutions too!

Problem Definition   #problem solving   #idea generation   #creativity   #online   #remote-friendly   A problem solving technique to define a problem, challenge or opportunity and to generate ideas.

The 5 Whys 

Sometimes, a group needs to go further with their strategies and analyze the root cause at the heart of organizational issues. An RCA or root cause analysis is the process of identifying what is at the heart of business problems or recurring challenges. 

The 5 Whys is a simple and effective method of helping a group go find the root cause of any problem or challenge and conduct analysis that will deliver results. 

By beginning with the creation of a problem statement and going through five stages to refine it, The 5 Whys provides everything you need to truly discover the cause of an issue.

The 5 Whys   #hyperisland   #innovation   This simple and powerful method is useful for getting to the core of a problem or challenge. As the title suggests, the group defines a problems, then asks the question “why” five times, often using the resulting explanation as a starting point for creative problem solving.

World Cafe is a simple but powerful facilitation technique to help bigger groups to focus their energy and attention on solving complex problems.

World Cafe enables this approach by creating a relaxed atmosphere where participants are able to self-organize and explore topics relevant and important to them which are themed around a central problem-solving purpose. Create the right atmosphere by modeling your space after a cafe and after guiding the group through the method, let them take the lead!

Making problem-solving a part of your organization’s culture in the long term can be a difficult undertaking. More approachable formats like World Cafe can be especially effective in bringing people unfamiliar with workshops into the fold. 

World Cafe   #hyperisland   #innovation   #issue analysis   World Café is a simple yet powerful method, originated by Juanita Brown, for enabling meaningful conversations driven completely by participants and the topics that are relevant and important to them. Facilitators create a cafe-style space and provide simple guidelines. Participants then self-organize and explore a set of relevant topics or questions for conversation.

Discovery & Action Dialogue (DAD)

One of the best approaches is to create a safe space for a group to share and discover practices and behaviors that can help them find their own solutions.

With DAD, you can help a group choose which problems they wish to solve and which approaches they will take to do so. It’s great at helping remove resistance to change and can help get buy-in at every level too!

This process of enabling frontline ownership is great in ensuring follow-through and is one of the methods you will want in your toolbox as a facilitator.

Discovery & Action Dialogue (DAD)   #idea generation   #liberating structures   #action   #issue analysis   #remote-friendly   DADs make it easy for a group or community to discover practices and behaviors that enable some individuals (without access to special resources and facing the same constraints) to find better solutions than their peers to common problems. These are called positive deviant (PD) behaviors and practices. DADs make it possible for people in the group, unit, or community to discover by themselves these PD practices. DADs also create favorable conditions for stimulating participants’ creativity in spaces where they can feel safe to invent new and more effective practices. Resistance to change evaporates as participants are unleashed to choose freely which practices they will adopt or try and which problems they will tackle. DADs make it possible to achieve frontline ownership of solutions.

Design Sprint 2.0

Want to see how a team can solve big problems and move forward with prototyping and testing solutions in a few days? The Design Sprint 2.0 template from Jake Knapp, author of Sprint, is a complete agenda for a with proven results.

Developing the right agenda can involve difficult but necessary planning. Ensuring all the correct steps are followed can also be stressful or time-consuming depending on your level of experience.

Use this complete 4-day workshop template if you are finding there is no obvious solution to your challenge and want to focus your team around a specific problem that might require a shortcut to launching a minimum viable product or waiting for the organization-wide implementation of a solution.

Open space technology

Open space technology- developed by Harrison Owen – creates a space where large groups are invited to take ownership of their problem solving and lead individual sessions. Open space technology is a great format when you have a great deal of expertise and insight in the room and want to allow for different takes and approaches on a particular theme or problem you need to be solved.

Start by bringing your participants together to align around a central theme and focus their efforts. Explain the ground rules to help guide the problem-solving process and then invite members to identify any issue connecting to the central theme that they are interested in and are prepared to take responsibility for.

Once participants have decided on their approach to the core theme, they write their issue on a piece of paper, announce it to the group, pick a session time and place, and post the paper on the wall. As the wall fills up with sessions, the group is then invited to join the sessions that interest them the most and which they can contribute to, then you’re ready to begin!

Everyone joins the problem-solving group they’ve signed up to, record the discussion and if appropriate, findings can then be shared with the rest of the group afterward.

Open Space Technology   #action plan   #idea generation   #problem solving   #issue analysis   #large group   #online   #remote-friendly   Open Space is a methodology for large groups to create their agenda discerning important topics for discussion, suitable for conferences, community gatherings and whole system facilitation

Techniques to identify and analyze problems

Using a problem-solving method to help a team identify and analyze a problem can be a quick and effective addition to any workshop or meeting.

While further actions are always necessary, you can generate momentum and alignment easily, and these activities are a great place to get started.

We’ve put together this list of techniques to help you and your team with problem identification, analysis, and discussion that sets the foundation for developing effective solutions.

Let’s take a look!

Fishbone Analysis

Organizational or team challenges are rarely simple, and it’s important to remember that one problem can be an indication of something that goes deeper and may require further consideration to be solved.

Fishbone Analysis helps groups to dig deeper and understand the origins of a problem. It’s a great example of a root cause analysis method that is simple for everyone on a team to get their head around. 

Participants in this activity are asked to annotate a diagram of a fish, first adding the problem or issue to be worked on at the head of a fish before then brainstorming the root causes of the problem and adding them as bones on the fish. 

Using abstractions such as a diagram of a fish can really help a team break out of their regular thinking and develop a creative approach.

Fishbone Analysis   #problem solving   ##root cause analysis   #decision making   #online facilitation   A process to help identify and understand the origins of problems, issues or observations.

Problem Tree 

Encouraging visual thinking can be an essential part of many strategies. By simply reframing and clarifying problems, a group can move towards developing a problem solving model that works for them. 

In Problem Tree, groups are asked to first brainstorm a list of problems – these can be design problems, team problems or larger business problems – and then organize them into a hierarchy. The hierarchy could be from most important to least important or abstract to practical, though the key thing with problem solving games that involve this aspect is that your group has some way of managing and sorting all the issues that are raised.

Once you have a list of problems that need to be solved and have organized them accordingly, you’re then well-positioned for the next problem solving steps.

Problem tree   #define intentions   #create   #design   #issue analysis   A problem tree is a tool to clarify the hierarchy of problems addressed by the team within a design project; it represents high level problems or related sublevel problems.

SWOT Analysis

Chances are you’ve heard of the SWOT Analysis before. This problem-solving method focuses on identifying strengths, weaknesses, opportunities, and threats is a tried and tested method for both individuals and teams.

Start by creating a desired end state or outcome and bare this in mind – any process solving model is made more effective by knowing what you are moving towards. Create a quadrant made up of the four categories of a SWOT analysis and ask participants to generate ideas based on each of those quadrants.

Once you have those ideas assembled in their quadrants, cluster them together based on their affinity with other ideas. These clusters are then used to facilitate group conversations and move things forward. 

SWOT analysis   #gamestorming   #problem solving   #action   #meeting facilitation   The SWOT Analysis is a long-standing technique of looking at what we have, with respect to the desired end state, as well as what we could improve on. It gives us an opportunity to gauge approaching opportunities and dangers, and assess the seriousness of the conditions that affect our future. When we understand those conditions, we can influence what comes next.

Agreement-Certainty Matrix

Not every problem-solving approach is right for every challenge, and deciding on the right method for the challenge at hand is a key part of being an effective team.

The Agreement Certainty matrix helps teams align on the nature of the challenges facing them. By sorting problems from simple to chaotic, your team can understand what methods are suitable for each problem and what they can do to ensure effective results. 

If you are already using Liberating Structures techniques as part of your problem-solving strategy, the Agreement-Certainty Matrix can be an invaluable addition to your process. We’ve found it particularly if you are having issues with recurring problems in your organization and want to go deeper in understanding the root cause. 

Agreement-Certainty Matrix   #issue analysis   #liberating structures   #problem solving   You can help individuals or groups avoid the frequent mistake of trying to solve a problem with methods that are not adapted to the nature of their challenge. The combination of two questions makes it possible to easily sort challenges into four categories: simple, complicated, complex , and chaotic .  A problem is simple when it can be solved reliably with practices that are easy to duplicate.  It is complicated when experts are required to devise a sophisticated solution that will yield the desired results predictably.  A problem is complex when there are several valid ways to proceed but outcomes are not predictable in detail.  Chaotic is when the context is too turbulent to identify a path forward.  A loose analogy may be used to describe these differences: simple is like following a recipe, complicated like sending a rocket to the moon, complex like raising a child, and chaotic is like the game “Pin the Tail on the Donkey.”  The Liberating Structures Matching Matrix in Chapter 5 can be used as the first step to clarify the nature of a challenge and avoid the mismatches between problems and solutions that are frequently at the root of chronic, recurring problems.

Organizing and charting a team’s progress can be important in ensuring its success. SQUID (Sequential Question and Insight Diagram) is a great model that allows a team to effectively switch between giving questions and answers and develop the skills they need to stay on track throughout the process. 

Begin with two different colored sticky notes – one for questions and one for answers – and with your central topic (the head of the squid) on the board. Ask the group to first come up with a series of questions connected to their best guess of how to approach the topic. Ask the group to come up with answers to those questions, fix them to the board and connect them with a line. After some discussion, go back to question mode by responding to the generated answers or other points on the board.

It’s rewarding to see a diagram grow throughout the exercise, and a completed SQUID can provide a visual resource for future effort and as an example for other teams.

SQUID   #gamestorming   #project planning   #issue analysis   #problem solving   When exploring an information space, it’s important for a group to know where they are at any given time. By using SQUID, a group charts out the territory as they go and can navigate accordingly. SQUID stands for Sequential Question and Insight Diagram.

To continue with our nautical theme, Speed Boat is a short and sweet activity that can help a team quickly identify what employees, clients or service users might have a problem with and analyze what might be standing in the way of achieving a solution.

Methods that allow for a group to make observations, have insights and obtain those eureka moments quickly are invaluable when trying to solve complex problems.

In Speed Boat, the approach is to first consider what anchors and challenges might be holding an organization (or boat) back. Bonus points if you are able to identify any sharks in the water and develop ideas that can also deal with competitors!   

Speed Boat   #gamestorming   #problem solving   #action   Speedboat is a short and sweet way to identify what your employees or clients don’t like about your product/service or what’s standing in the way of a desired goal.

The Journalistic Six

Some of the most effective ways of solving problems is by encouraging teams to be more inclusive and diverse in their thinking.

Based on the six key questions journalism students are taught to answer in articles and news stories, The Journalistic Six helps create teams to see the whole picture. By using who, what, when, where, why, and how to facilitate the conversation and encourage creative thinking, your team can make sure that the problem identification and problem analysis stages of the are covered exhaustively and thoughtfully. Reporter’s notebook and dictaphone optional.

The Journalistic Six – Who What When Where Why How   #idea generation   #issue analysis   #problem solving   #online   #creative thinking   #remote-friendly   A questioning method for generating, explaining, investigating ideas.

Individual and group perspectives are incredibly important, but what happens if people are set in their minds and need a change of perspective in order to approach a problem more effectively?

Flip It is a method we love because it is both simple to understand and run, and allows groups to understand how their perspectives and biases are formed. 

Participants in Flip It are first invited to consider concerns, issues, or problems from a perspective of fear and write them on a flip chart. Then, the group is asked to consider those same issues from a perspective of hope and flip their understanding.  

No problem and solution is free from existing bias and by changing perspectives with Flip It, you can then develop a problem solving model quickly and effectively.

Flip It!   #gamestorming   #problem solving   #action   Often, a change in a problem or situation comes simply from a change in our perspectives. Flip It! is a quick game designed to show players that perspectives are made, not born.

LEGO Challenge

Now for an activity that is a little out of the (toy) box. LEGO Serious Play is a facilitation methodology that can be used to improve creative thinking and problem-solving skills. 

The LEGO Challenge includes giving each member of the team an assignment that is hidden from the rest of the group while they create a structure without speaking.

What the LEGO challenge brings to the table is a fun working example of working with stakeholders who might not be on the same page to solve problems. Also, it’s LEGO! Who doesn’t love LEGO! 

LEGO Challenge   #hyperisland   #team   A team-building activity in which groups must work together to build a structure out of LEGO, but each individual has a secret “assignment” which makes the collaborative process more challenging. It emphasizes group communication, leadership dynamics, conflict, cooperation, patience and problem solving strategy.

What, So What, Now What?

If not carefully managed, the problem identification and problem analysis stages of the problem-solving process can actually create more problems and misunderstandings.

The What, So What, Now What? problem-solving activity is designed to help collect insights and move forward while also eliminating the possibility of disagreement when it comes to identifying, clarifying, and analyzing organizational or work problems. 

Facilitation is all about bringing groups together so that might work on a shared goal and the best problem-solving strategies ensure that teams are aligned in purpose, if not initially in opinion or insight.

Throughout the three steps of this game, you give everyone on a team to reflect on a problem by asking what happened, why it is important, and what actions should then be taken. 

This can be a great activity for bringing our individual perceptions about a problem or challenge and contextualizing it in a larger group setting. This is one of the most important problem-solving skills you can bring to your organization.

W³ – What, So What, Now What?   #issue analysis   #innovation   #liberating structures   You can help groups reflect on a shared experience in a way that builds understanding and spurs coordinated action while avoiding unproductive conflict. It is possible for every voice to be heard while simultaneously sifting for insights and shaping new direction. Progressing in stages makes this practical—from collecting facts about What Happened to making sense of these facts with So What and finally to what actions logically follow with Now What . The shared progression eliminates most of the misunderstandings that otherwise fuel disagreements about what to do. Voila!

Journalists  

Problem analysis can be one of the most important and decisive stages of all problem-solving tools. Sometimes, a team can become bogged down in the details and are unable to move forward.

Journalists is an activity that can avoid a group from getting stuck in the problem identification or problem analysis stages of the process.

In Journalists, the group is invited to draft the front page of a fictional newspaper and figure out what stories deserve to be on the cover and what headlines those stories will have. By reframing how your problems and challenges are approached, you can help a team move productively through the process and be better prepared for the steps to follow.

Journalists   #vision   #big picture   #issue analysis   #remote-friendly   This is an exercise to use when the group gets stuck in details and struggles to see the big picture. Also good for defining a vision.

Problem-solving techniques for brainstorming solutions

Now you have the context and background of the problem you are trying to solving, now comes the time to start ideating and thinking about how you’ll solve the issue.

Here, you’ll want to encourage creative, free thinking and speed. Get as many ideas out as possible and explore different perspectives so you have the raw material for the next step.

Looking at a problem from a new angle can be one of the most effective ways of creating an effective solution. TRIZ is a problem-solving tool that asks the group to consider what they must not do in order to solve a challenge.

By reversing the discussion, new topics and taboo subjects often emerge, allowing the group to think more deeply and create ideas that confront the status quo in a safe and meaningful way. If you’re working on a problem that you’ve tried to solve before, TRIZ is a great problem-solving method to help your team get unblocked.

Making Space with TRIZ   #issue analysis   #liberating structures   #issue resolution   You can clear space for innovation by helping a group let go of what it knows (but rarely admits) limits its success and by inviting creative destruction. TRIZ makes it possible to challenge sacred cows safely and encourages heretical thinking. The question “What must we stop doing to make progress on our deepest purpose?” induces seriously fun yet very courageous conversations. Since laughter often erupts, issues that are otherwise taboo get a chance to be aired and confronted. With creative destruction come opportunities for renewal as local action and innovation rush in to fill the vacuum. Whoosh!

Mindspin  

Brainstorming is part of the bread and butter of the problem-solving process and all problem-solving strategies benefit from getting ideas out and challenging a team to generate solutions quickly. 

With Mindspin, participants are encouraged not only to generate ideas but to do so under time constraints and by slamming down cards and passing them on. By doing multiple rounds, your team can begin with a free generation of possible solutions before moving on to developing those solutions and encouraging further ideation. 

This is one of our favorite problem-solving activities and can be great for keeping the energy up throughout the workshop. Remember the importance of helping people become engaged in the process – energizing problem-solving techniques like Mindspin can help ensure your team stays engaged and happy, even when the problems they’re coming together to solve are complex. 

MindSpin   #teampedia   #idea generation   #problem solving   #action   A fast and loud method to enhance brainstorming within a team. Since this activity has more than round ideas that are repetitive can be ruled out leaving more creative and innovative answers to the challenge.

The Creativity Dice

One of the most useful problem solving skills you can teach your team is of approaching challenges with creativity, flexibility, and openness. Games like The Creativity Dice allow teams to overcome the potential hurdle of too much linear thinking and approach the process with a sense of fun and speed. 

In The Creativity Dice, participants are organized around a topic and roll a dice to determine what they will work on for a period of 3 minutes at a time. They might roll a 3 and work on investigating factual information on the chosen topic. They might roll a 1 and work on identifying the specific goals, standards, or criteria for the session.

Encouraging rapid work and iteration while asking participants to be flexible are great skills to cultivate. Having a stage for idea incubation in this game is also important. Moments of pause can help ensure the ideas that are put forward are the most suitable. 

The Creativity Dice   #creativity   #problem solving   #thiagi   #issue analysis   Too much linear thinking is hazardous to creative problem solving. To be creative, you should approach the problem (or the opportunity) from different points of view. You should leave a thought hanging in mid-air and move to another. This skipping around prevents premature closure and lets your brain incubate one line of thought while you consciously pursue another.

Idea and Concept Development

Brainstorming without structure can quickly become chaotic or frustrating. In a problem-solving context, having an ideation framework to follow can help ensure your team is both creative and disciplined.

In this method, you’ll find an idea generation process that encourages your group to brainstorm effectively before developing their ideas and begin clustering them together. By using concepts such as Yes and…, more is more and postponing judgement, you can create the ideal conditions for brainstorming with ease.

Idea & Concept Development   #hyperisland   #innovation   #idea generation   Ideation and Concept Development is a process for groups to work creatively and collaboratively to generate creative ideas. It’s a general approach that can be adapted and customized to suit many different scenarios. It includes basic principles for idea generation and several steps for groups to work with. It also includes steps for idea selection and development.

Problem-solving techniques for developing and refining solutions 

The success of any problem-solving process can be measured by the solutions it produces. After you’ve defined the issue, explored existing ideas, and ideated, it’s time to develop and refine your ideas in order to bring them closer to a solution that actually solves the problem.

Use these problem-solving techniques when you want to help your team think through their ideas and refine them as part of your problem solving process.

Improved Solutions

After a team has successfully identified a problem and come up with a few solutions, it can be tempting to call the work of the problem-solving process complete. That said, the first solution is not necessarily the best, and by including a further review and reflection activity into your problem-solving model, you can ensure your group reaches the best possible result. 

One of a number of problem-solving games from Thiagi Group, Improved Solutions helps you go the extra mile and develop suggested solutions with close consideration and peer review. By supporting the discussion of several problems at once and by shifting team roles throughout, this problem-solving technique is a dynamic way of finding the best solution. 

Improved Solutions   #creativity   #thiagi   #problem solving   #action   #team   You can improve any solution by objectively reviewing its strengths and weaknesses and making suitable adjustments. In this creativity framegame, you improve the solutions to several problems. To maintain objective detachment, you deal with a different problem during each of six rounds and assume different roles (problem owner, consultant, basher, booster, enhancer, and evaluator) during each round. At the conclusion of the activity, each player ends up with two solutions to her problem.

Four Step Sketch

Creative thinking and visual ideation does not need to be confined to the opening stages of your problem-solving strategies. Exercises that include sketching and prototyping on paper can be effective at the solution finding and development stage of the process, and can be great for keeping a team engaged. 

By going from simple notes to a crazy 8s round that involves rapidly sketching 8 variations on their ideas before then producing a final solution sketch, the group is able to iterate quickly and visually. Problem-solving techniques like Four-Step Sketch are great if you have a group of different thinkers and want to change things up from a more textual or discussion-based approach.

Four-Step Sketch   #design sprint   #innovation   #idea generation   #remote-friendly   The four-step sketch is an exercise that helps people to create well-formed concepts through a structured process that includes: Review key information Start design work on paper,  Consider multiple variations , Create a detailed solution . This exercise is preceded by a set of other activities allowing the group to clarify the challenge they want to solve. See how the Four Step Sketch exercise fits into a Design Sprint

Ensuring that everyone in a group is able to contribute to a discussion is vital during any problem solving process. Not only does this ensure all bases are covered, but its then easier to get buy-in and accountability when people have been able to contribute to the process.

1-2-4-All is a tried and tested facilitation technique where participants are asked to first brainstorm on a topic on their own. Next, they discuss and share ideas in a pair before moving into a small group. Those groups are then asked to present the best idea from their discussion to the rest of the team.

This method can be used in many different contexts effectively, though I find it particularly shines in the idea development stage of the process. Giving each participant time to concretize their ideas and develop them in progressively larger groups can create a great space for both innovation and psychological safety.

1-2-4-All   #idea generation   #liberating structures   #issue analysis   With this facilitation technique you can immediately include everyone regardless of how large the group is. You can generate better ideas and more of them faster than ever before. You can tap the know-how and imagination that is distributed widely in places not known in advance. Open, generative conversation unfolds. Ideas and solutions are sifted in rapid fashion. Most importantly, participants own the ideas, so follow-up and implementation is simplified. No buy-in strategies needed! Simple and elegant!

15% Solutions

Some problems are simpler than others and with the right problem-solving activities, you can empower people to take immediate actions that can help create organizational change. 

Part of the liberating structures toolkit, 15% solutions is a problem-solving technique that focuses on finding and implementing solutions quickly. A process of iterating and making small changes quickly can help generate momentum and an appetite for solving complex problems.

Problem-solving strategies can live and die on whether people are onboard. Getting some quick wins is a great way of getting people behind the process.   

It can be extremely empowering for a team to realize that problem-solving techniques can be deployed quickly and easily and delineate between things they can positively impact and those things they cannot change. 

15% Solutions   #action   #liberating structures   #remote-friendly   You can reveal the actions, however small, that everyone can do immediately. At a minimum, these will create momentum, and that may make a BIG difference.  15% Solutions show that there is no reason to wait around, feel powerless, or fearful. They help people pick it up a level. They get individuals and the group to focus on what is within their discretion instead of what they cannot change.  With a very simple question, you can flip the conversation to what can be done and find solutions to big problems that are often distributed widely in places not known in advance. Shifting a few grains of sand may trigger a landslide and change the whole landscape.

Problem-solving techniques for making decisions and planning

After your group is happy with the possible solutions you’ve developed, now comes the time to choose which to implement. There’s more than one way to make a decision and the best option is often dependant on the needs and set-up of your group.

Sometimes, it’s the case that you’ll want to vote as a group on what is likely to be the most impactful solution. Other times, it might be down to a decision maker or major stakeholder to make the final decision. Whatever your process, here’s some techniques you can use to help you make a decision during your problem solving process.

How-Now-Wow Matrix

The problem-solving process is often creative, as complex problems usually require a change of thinking and creative response in order to find the best solutions. While it’s common for the first stages to encourage creative thinking, groups can often gravitate to familiar solutions when it comes to the end of the process. 

When selecting solutions, you don’t want to lose your creative energy! The How-Now-Wow Matrix from Gamestorming is a great problem-solving activity that enables a group to stay creative and think out of the box when it comes to selecting the right solution for a given problem.

Problem-solving techniques that encourage creative thinking and the ideation and selection of new solutions can be the most effective in organisational change. Give the How-Now-Wow Matrix a go, and not just for how pleasant it is to say out loud. 

How-Now-Wow Matrix   #gamestorming   #idea generation   #remote-friendly   When people want to develop new ideas, they most often think out of the box in the brainstorming or divergent phase. However, when it comes to convergence, people often end up picking ideas that are most familiar to them. This is called a ‘creative paradox’ or a ‘creadox’. The How-Now-Wow matrix is an idea selection tool that breaks the creadox by forcing people to weigh each idea on 2 parameters.

Impact and Effort Matrix

All problem-solving techniques hope to not only find solutions to a given problem or challenge but to find the best solution. When it comes to finding a solution, groups are invited to put on their decision-making hats and really think about how a proposed idea would work in practice. 

The Impact and Effort Matrix is one of the problem-solving techniques that fall into this camp, empowering participants to first generate ideas and then categorize them into a 2×2 matrix based on impact and effort.

Activities that invite critical thinking while remaining simple are invaluable. Use the Impact and Effort Matrix to move from ideation and towards evaluating potential solutions before then committing to them. 

Impact and Effort Matrix   #gamestorming   #decision making   #action   #remote-friendly   In this decision-making exercise, possible actions are mapped based on two factors: effort required to implement and potential impact. Categorizing ideas along these lines is a useful technique in decision making, as it obliges contributors to balance and evaluate suggested actions before committing to them.

If you’ve followed each of the problem-solving steps with your group successfully, you should move towards the end of your process with heaps of possible solutions developed with a specific problem in mind. But how do you help a group go from ideation to putting a solution into action? 

Dotmocracy – or Dot Voting -is a tried and tested method of helping a team in the problem-solving process make decisions and put actions in place with a degree of oversight and consensus. 

One of the problem-solving techniques that should be in every facilitator’s toolbox, Dot Voting is fast and effective and can help identify the most popular and best solutions and help bring a group to a decision effectively. 

Dotmocracy   #action   #decision making   #group prioritization   #hyperisland   #remote-friendly   Dotmocracy is a simple method for group prioritization or decision-making. It is not an activity on its own, but a method to use in processes where prioritization or decision-making is the aim. The method supports a group to quickly see which options are most popular or relevant. The options or ideas are written on post-its and stuck up on a wall for the whole group to see. Each person votes for the options they think are the strongest, and that information is used to inform a decision.

Straddling the gap between decision making and planning, MoSCoW is a simple and effective method that allows a group team to easily prioritize a set of possible options.

Use this method in a problem solving process by collecting and summarizing all your possible solutions and then categorize them into 4 sections: “Must have”, “Should have”, “Could have”, or “Would like but won‘t get”.

This method is particularly useful when its less about choosing one possible solution and more about prioritorizing which to do first and which may not fit in the scope of your project. In my experience, complex challenges often require multiple small fixes, and this method can be a great way to move from a pile of things you’d all like to do to a structured plan.

MoSCoW   #define intentions   #create   #design   #action   #remote-friendly   MoSCoW is a method that allows the team to prioritize the different features that they will work on. Features are then categorized into “Must have”, “Should have”, “Could have”, or “Would like but won‘t get”. To be used at the beginning of a timeslot (for example during Sprint planning) and when planning is needed.

When it comes to managing the rollout of a solution, clarity and accountability are key factors in ensuring the success of the project. The RAACI chart is a simple but effective model for setting roles and responsibilities as part of a planning session.

Start by listing each person involved in the project and put them into the following groups in order to make it clear who is responsible for what during the rollout of your solution.

• Responsibility  (Which person and/or team will be taking action?)
• Authority  (At what “point” must the responsible person check in before going further?)
• Accountability  (Who must the responsible person check in with?)
• Consultation  (Who must be consulted by the responsible person before decisions are made?)
• Information  (Who must be informed of decisions, once made?)

Ensure this information is easily accessible and use it to inform who does what and who is looped into discussions and kept up to date.

RAACI   #roles and responsibility   #teamwork   #project management   Clarifying roles and responsibilities, levels of autonomy/latitude in decision making, and levels of engagement among diverse stakeholders.

Problem-solving warm-up activities

All facilitators know that warm-ups and icebreakers are useful for any workshop or group process. Problem-solving workshops are no different.

Use these problem-solving techniques to warm up a group and prepare them for the rest of the process. Activating your group by tapping into some of the top problem-solving skills can be one of the best ways to see great outcomes from your session.

Check-in / Check-out

Solid processes are planned from beginning to end, and the best facilitators know that setting the tone and establishing a safe, open environment can be integral to a successful problem-solving process. Check-in / Check-out is a great way to begin and/or bookend a problem-solving workshop. Checking in to a session emphasizes that everyone will be seen, heard, and expected to contribute. 

If you are running a series of meetings, setting a consistent pattern of checking in and checking out can really help your team get into a groove. We recommend this opening-closing activity for small to medium-sized groups though it can work with large groups if they’re disciplined!

Check-in / Check-out   #team   #opening   #closing   #hyperisland   #remote-friendly   Either checking-in or checking-out is a simple way for a team to open or close a process, symbolically and in a collaborative way. Checking-in/out invites each member in a group to be present, seen and heard, and to express a reflection or a feeling. Checking-in emphasizes presence, focus and group commitment; checking-out emphasizes reflection and symbolic closure.

Doodling Together  

Thinking creatively and not being afraid to make suggestions are important problem-solving skills for any group or team, and warming up by encouraging these behaviors is a great way to start. 

Doodling Together is one of our favorite creative ice breaker games – it’s quick, effective, and fun and can make all following problem-solving steps easier by encouraging a group to collaborate visually. By passing cards and adding additional items as they go, the workshop group gets into a groove of co-creation and idea development that is crucial to finding solutions to problems. 

Doodling Together   #collaboration   #creativity   #teamwork   #fun   #team   #visual methods   #energiser   #icebreaker   #remote-friendly   Create wild, weird and often funny postcards together & establish a group’s creative confidence.

Show and Tell

You might remember some version of Show and Tell from being a kid in school and it’s a great problem-solving activity to kick off a session.

Asking participants to prepare a little something before a workshop by bringing an object for show and tell can help them warm up before the session has even begun! Games that include a physical object can also help encourage early engagement before moving onto more big-picture thinking.

By asking your participants to tell stories about why they chose to bring a particular item to the group, you can help teams see things from new perspectives and see both differences and similarities in the way they approach a topic. Great groundwork for approaching a problem-solving process as a team! 

Show and Tell   #gamestorming   #action   #opening   #meeting facilitation   Show and Tell taps into the power of metaphors to reveal players’ underlying assumptions and associations around a topic The aim of the game is to get a deeper understanding of stakeholders’ perspectives on anything—a new project, an organizational restructuring, a shift in the company’s vision or team dynamic.

Constellations

Who doesn’t love stars? Constellations is a great warm-up activity for any workshop as it gets people up off their feet, energized, and ready to engage in new ways with established topics. It’s also great for showing existing beliefs, biases, and patterns that can come into play as part of your session.

Using warm-up games that help build trust and connection while also allowing for non-verbal responses can be great for easing people into the problem-solving process and encouraging engagement from everyone in the group. Constellations is great in large spaces that allow for movement and is definitely a practical exercise to allow the group to see patterns that are otherwise invisible. 

Constellations   #trust   #connection   #opening   #coaching   #patterns   #system   Individuals express their response to a statement or idea by standing closer or further from a central object. Used with teams to reveal system, hidden patterns, perspectives.

Draw a Tree

Problem-solving games that help raise group awareness through a central, unifying metaphor can be effective ways to warm-up a group in any problem-solving model.

Draw a Tree is a simple warm-up activity you can use in any group and which can provide a quick jolt of energy. Start by asking your participants to draw a tree in just 45 seconds – they can choose whether it will be abstract or realistic. 

Once the timer is up, ask the group how many people included the roots of the tree and use this as a means to discuss how we can ignore important parts of any system simply because they are not visible.

All problem-solving strategies are made more effective by thinking of problems critically and by exposing things that may not normally come to light. Warm-up games like Draw a Tree are great in that they quickly demonstrate some key problem-solving skills in an accessible and effective way.

Draw a Tree   #thiagi   #opening   #perspectives   #remote-friendly   With this game you can raise awarness about being more mindful, and aware of the environment we live in.

Closing activities for a problem-solving process

Each step of the problem-solving workshop benefits from an intelligent deployment of activities, games, and techniques. Bringing your session to an effective close helps ensure that solutions are followed through on and that you also celebrate what has been achieved.

Here are some problem-solving activities you can use to effectively close a workshop or meeting and ensure the great work you’ve done can continue afterward.

One Breath Feedback

Maintaining attention and focus during the closing stages of a problem-solving workshop can be tricky and so being concise when giving feedback can be important. It’s easy to incur “death by feedback” should some team members go on for too long sharing their perspectives in a quick feedback round. 

One Breath Feedback is a great closing activity for workshops. You give everyone an opportunity to provide feedback on what they’ve done but only in the space of a single breath. This keeps feedback short and to the point and means that everyone is encouraged to provide the most important piece of feedback to them. 

One breath feedback   #closing   #feedback   #action   This is a feedback round in just one breath that excels in maintaining attention: each participants is able to speak during just one breath … for most people that’s around 20 to 25 seconds … unless of course you’ve been a deep sea diver in which case you’ll be able to do it for longer.

Who What When Matrix 

Matrices feature as part of many effective problem-solving strategies and with good reason. They are easily recognizable, simple to use, and generate results.

The Who What When Matrix is a great tool to use when closing your problem-solving session by attributing a who, what and when to the actions and solutions you have decided upon. The resulting matrix is a simple, easy-to-follow way of ensuring your team can move forward. 

Great solutions can’t be enacted without action and ownership. Your problem-solving process should include a stage for allocating tasks to individuals or teams and creating a realistic timeframe for those solutions to be implemented or checked out. Use this method to keep the solution implementation process clear and simple for all involved. 

Who/What/When Matrix   #gamestorming   #action   #project planning   With Who/What/When matrix, you can connect people with clear actions they have defined and have committed to.

Response cards

Group discussion can comprise the bulk of most problem-solving activities and by the end of the process, you might find that your team is talked out! 

Providing a means for your team to give feedback with short written notes can ensure everyone is head and can contribute without the need to stand up and talk. Depending on the needs of the group, giving an alternative can help ensure everyone can contribute to your problem-solving model in the way that makes the most sense for them.

Response Cards is a great way to close a workshop if you are looking for a gentle warm-down and want to get some swift discussion around some of the feedback that is raised. 

Response Cards   #debriefing   #closing   #structured sharing   #questions and answers   #thiagi   #action   It can be hard to involve everyone during a closing of a session. Some might stay in the background or get unheard because of louder participants. However, with the use of Response Cards, everyone will be involved in providing feedback or clarify questions at the end of a session.

Tips for effective problem solving

Problem-solving activities are only one part of the puzzle. While a great method can help unlock your team’s ability to solve problems, without a thoughtful approach and strong facilitation the solutions may not be fit for purpose.

Let’s take a look at some problem-solving tips you can apply to any process to help it be a success!

Clearly define the problem

Jumping straight to solutions can be tempting, though without first clearly articulating a problem, the solution might not be the right one. Many of the problem-solving activities below include sections where the problem is explored and clearly defined before moving on.

This is a vital part of the problem-solving process and taking the time to fully define an issue can save time and effort later. A clear definition helps identify irrelevant information and it also ensures that your team sets off on the right track.

Don’t jump to conclusions

It’s easy for groups to exhibit cognitive bias or have preconceived ideas about both problems and potential solutions. Be sure to back up any problem statements or potential solutions with facts, research, and adequate forethought.

The best techniques ask participants to be methodical and challenge preconceived notions. Make sure you give the group enough time and space to collect relevant information and consider the problem in a new way. By approaching the process with a clear, rational mindset, you’ll often find that better solutions are more forthcoming.  

Try different approaches  

Problems come in all shapes and sizes and so too should the methods you use to solve them. If you find that one approach isn’t yielding results and your team isn’t finding different solutions, try mixing it up. You’ll be surprised at how using a new creative activity can unblock your team and generate great solutions.

Don’t take it personally 

Depending on the nature of your team or organizational problems, it’s easy for conversations to get heated. While it’s good for participants to be engaged in the discussions, ensure that emotions don’t run too high and that blame isn’t thrown around while finding solutions.

You’re all in it together, and even if your team or area is seeing problems, that isn’t necessarily a disparagement of you personally. Using facilitation skills to manage group dynamics is one effective method of helping conversations be more constructive.

Get the right people in the room

Your problem-solving method is often only as effective as the group using it. Getting the right people on the job and managing the number of people present is important too!

If the group is too small, you may not get enough different perspectives to effectively solve a problem. If the group is too large, you can go round and round during the ideation stages.

Creating the right group makeup is also important in ensuring you have the necessary expertise and skillset to both identify and follow up on potential solutions. Carefully consider who to include at each stage to help ensure your problem-solving method is followed and positioned for success.

Create psychologically safe spaces for discussion

Identifying a problem accurately also requires that all members of a group are able to contribute their views in an open and safe manner.

It can be tough for people to stand up and contribute if the problems or challenges are emotive or personal in nature. Try and create a psychologically safe space for these kinds of discussions and where possible, create regular opportunities for challenges to be brought up organically.

Document everything

The best solutions can take refinement, iteration, and reflection to come out. Get into a habit of documenting your process in order to keep all the learnings from the session and to allow ideas to mature and develop. Many of the methods below involve the creation of documents or shared resources. Be sure to keep and share these so everyone can benefit from the work done!

Bring a facilitator 

Facilitation is all about making group processes easier. With a subject as potentially emotive and important as problem-solving, having an impartial third party in the form of a facilitator can make all the difference in finding great solutions and keeping the process moving. Consider bringing a facilitator to your problem-solving session to get better results and generate meaningful solutions!

Develop your problem-solving skills

It takes time and practice to be an effective problem solver. While some roles or participants might more naturally gravitate towards problem-solving, it can take development and planning to help everyone create better solutions.

You might develop a training program, run a problem-solving workshop or simply ask your team to practice using the techniques below. Check out our post on problem-solving skills to see how you and your group can develop the right mental process and be more resilient to issues too!

Design a great agenda

Workshops are a great format for solving problems. With the right approach, you can focus a group and help them find the solutions to their own problems. But designing a process can be time-consuming and finding the right activities can be difficult.

Check out our workshop planning guide to level-up your agenda design and start running more effective workshops. Need inspiration? Check out templates designed by expert facilitators to help you kickstart your process!

Save time and effort creating an effective problem solving process

A structured problem solving process is a surefire way of solving tough problems, discovering creative solutions and driving organizational change. But how can you design for successful outcomes?

With SessionLab, it’s easy to design engaging workshops that deliver results. Drag, drop and reorder blocks  to build your agenda. When you make changes or update your agenda, your session  timing   adjusts automatically , saving you time on manual adjustments.

Collaborating with stakeholders or clients? Share your agenda with a single click and collaborate in real-time. No more sending documents back and forth over email.

Explore  how to use SessionLab  to design effective problem solving workshops or  watch this five minute video  to see the planner in action!

Over to you

The problem-solving process can often be as complicated and multifaceted as the problems they are set-up to solve. With the right problem-solving techniques and a mix of exercises designed to guide discussion and generate purposeful ideas, we hope we’ve given you the tools to find the best solutions as simply and easily as possible.

Is there a problem-solving technique that you are missing here? Do you have a favorite activity or method you use when facilitating? Let us know in the comments below, we’d love to hear from you! 

thank you very much for these excellent techniques

Certainly wonderful article, very detailed. Shared!

Your list of techniques for problem solving can be helpfully extended by adding TRIZ to the list of techniques. TRIZ has 40 problem solving techniques derived from methods inventros and patent holders used to get new patents. About 10-12 are general approaches. many organization sponsor classes in TRIZ that are used to solve business problems or general organiztational problems. You can take a look at TRIZ and dwonload a free internet booklet to see if you feel it shound be included per your selection process.

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Problem-Solving Techniques and Tips (That Actually Work)

June 14, 2022 - 10 min read

Solving complex problems may be difficult but it doesn't have to be excruciating. You just need the right frame of mind and a process for untangling the problem at hand.

Luckily for you, there are plenty of techniques available to solve whatever problems come at you in the workplace.

When faced with a doozy of a problem, where do you start? And what problem-solving techniques can you use right now that can help you make good decisions?

Today's post will give you tips and techniques for solving complex problems so you can untangle any complication like an expert.

How many steps are there in problem-solving?

At its core, problem-solving is a methodical four-step process. You may even recall these steps from when you were first introduced to the Scientific Method.

• First, you must define the problem . What is its cause? What are the signs there's a problem at all?
• Next, you identify various options for solutions. What are some good ideas to solve this?
• Then, evaluate your options and choose from among them. What is the best option to solve the problem? What's the easiest option? How should you prioritize?
• Finally, implement the chosen solution . Does it solve the problem? Is there another option you need to try?

When applying problem-solving techniques, you will be using a variation of these steps as your foundation.

Takeaway: Before you can solve a problem, seek to understand it fully.

Creative problem-solving techniques

Time to get creative! You might think this will just be a list of out-of-the-box ways to brainstorm ideas. Not exactly.

Creative problem solving (CPS) is actually a formal process formulated by Sidney Parnes and Alex Faickney Osborn , who is thought of as the father of traditional brainstorming (and the "O" in famous advertising agency BBDO).

Their creative problem solving process emphasizes several things, namely:

• Separate ideation from evaluation . When you brainstorm creative ideas, have a separate time for writing it all down. Focus on generating lots of ideas. Don't prioritize or evaluate them until everything is captured.
• Judging will shut it down . Nothing stops the flow of creative ideas faster than judging them on the spot. Wait until the brainstorming is over before you evaluate.
• Restate problems as questions . It's easier to entice a group into thinking of creative ideas when challenges are stated as open-ended questions.
• Use "Yes and" to expand ideas . Here's one of the basic tenets of improv comedy. It's way too easy to shut down and negate ideas by using the word "but" (i.e. "But I think this is better..."). Avoid this at all costs. Instead, expand on what was previously introduced by saying "Yes, and..." to keep ideas flowing and evolving.

Takeaway: When brainstorming solutions, generate ideas first by using questions and building off of existing ideas. Do all evaluating and judging later.

Problem-solving tips from psychology

If you take a look at the history of problem-solving techniques in psychology, you'll come across a wide spectrum of interesting ideas that could be helpful.

Take it from experience

In 1911, the American psychologist Edward Thorndike observed cats figuring out how to escape from the cage he placed them in. From this, Thorndike developed his law of effect , which states: If you succeed via trial-and-error, you're more likely to use those same actions and ideas that led to your previous success when you face the problem again.

Takeaway: Your past experience can inform and shed light on the problem you face now. Recall. Explore.

Barriers to reproductive thinking

The Gestalt psychologists  built on Thorndike's ideas when they proposed that problem-solving can happen via reproductive thinking — which is not about sex, but rather solving a problem by using past experience and reproducing that experience to solve the current problem.

What's interesting about Gestalt psychology is how they view barriers to problem-solving. Here are two such barriers:

• Are you entrenched? Look up mental set or entrenchment . This is when you're fixated on a solution that used to work well in the past but has no bearing to your current problem. Are you so entrenched with a method or idea that you use it even when it doesn't work? As Queen Elsa sang, "Let it go!" 
• Are you thinking of alternative uses? There is a cognitive bias called functional fixedness which could thwart any of your critical thinking techniques by having you only see an object's conventional function. For example, say you need to cut a piece of paper in half but only have a ruler. Functional fixedness would lead you to think the ruler is only good for measuring things. (You could also use the ruler to crease the paper, making it easier to tear it in half.)

Takeaway: Think outside of the box! And by box, we mean outside of the past experience you're holding on to, or outside any preconceived ideas on how a tool is conventionally used.

More problem-solving tools

Hurson's productive thinking model.

In his book "Think Better," author and creativity guru Tim Hurson proposed a six-step model for solving problems creatively. The steps in his Productive Thinking Model are:

• Ask, "What is going on?" Define the problem and its impact on your company, then clarify your vision for the future.
• Ask, "What is success?" Define what the solution must do, what resources it needs, its scope, and the values it must uphold.
• Ask, "What is the question?" Generate a long list of questions that, when answered, will solve the problem.
• Generate answers . Answer the questions from step three.
• Forge the solution . Evaluate the ideas with potential based on the criteria from step two. Pick a solution.
• Align resources . Identify people and resources to execute the solution.

Use a fishbone diagram to see cause and effect

The most important part of defining the problem is looking at the possible root cause. You'll need to ask yourself questions like: Where and when is it happening? How is it occurring? With whom is it happening? Why is it happening?

You can get to the root cause with a fishbone diagram (also known as an Ishikawa diagram or a cause and effect diagram).

Basically, you put the effect on the right side as the problem statement. Then you list all possible causes on the left, grouped into larger cause categories. The resulting shape resembles a fish skeleton. Which is a perfect way to say, "This problem smells fishy."

Use analogies to get to a solution

Analogical thinking uses information from one area to help with a problem in a different area. In short, solving a different problem can lead you to find a solution to the actual problem. Watch out though! Analogies are difficult for beginners and take some getting used to.

An example: In the "radiation problem," a doctor has a patient with a tumor that cannot be operated on. The doctor can use rays to destroy the tumor but it also destroys healthy tissue.

Two researchers, Gick and Holyoak , noted that people solved the radiation problem much more easily after being asked to read a story about an invading general who must capture the fortress of a king but be careful to avoid landmines that will detonate if large forces traverse the streets. The general then sends small forces of men down different streets so the army can converge at the fortress at the same time and can capture it at full force.

Ask "12 what elses"

In her book " The Architecture of All Abundance ," author Lenedra J. Carroll (aka the mother of pop star Jewel) talks about a question-and-answer technique for getting out of a problem.

When faced with a problem, ask yourself a question about it and brainstorm 12 answers ("12 what elses") to that problem. Then you can go further by taking one answer, turning it into a question and generating 12 more "what elses." Repeat until the solution is golden brown, fully baked, and ready to take out of the oven.

Start using these techniques today

Hopefully you find these different techniques useful and they get your imagination rolling with ideas on how to solve different problems.

And if that's the case, then you have four different takeaways to use the next time a problem gets you tangled up:

• Don't start by trying to solve the problem. First, aim to understand the root of the problem.
• Use questions to generate ideas for solving the problem.
• Look to previous problems to find the answers to new ones.
• Clear your preconceived ideas and past experiences before attempting to tackle the problem.

How to solve problems with Wrike

Empower your team to be even more productive with Wrike's project management and collaboration tools. With documents, revisions, and project -related communication all in one place, employees can use Wrike as a single source of truth for all project information.

Get 360-degree visibility of all your work and identify problems before they occur — see schedule or resource conflicts on Gantt charts, easily view progress with custom statuses, and move work along with automated approvals.

Want to streamline your processes and ease future problem-solving? Get started with a free two-week trial of Wrike today.

What are your favorite problem-solving techniques?

Do you have a problem-solving technique that has worked wonders for your organization? Hit the comments below and share your wisdom!

Lionel Valdellon

Lionel is a former Content Marketing Manager of Wrike. He is also a blogger since 1997, a productivity enthusiast, a project management newbie, a musician and producer of electronic downtempo music, a father of three, and a husband of one.

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Effective Problem-Solving Techniques in Business

Problem solving is an increasingly important soft skill for those in business. The Future of Jobs Survey by the World Economic Forum drives this point home. According to this report, complex problem solving is identified as one of the top 15 skills that will be sought by employers in 2025, along with other soft skills such as analytical thinking, creativity and leadership.

Dr. Amy David , clinical associate professor of management for supply chain and operations management, spoke about business problem-solving methods and how the Purdue University Online MBA program prepares students to be business decision-makers.

Why Are Problem-Solving Skills Essential in Leadership Roles?

Every business will face challenges at some point. Those that are successful will have people in place who can identify and solve problems before the damage is done.

“The business world is constantly changing, and companies need to be able to adapt well in order to produce good results and meet the needs of their customers,” David says. “They also need to keep in mind the triple bottom line of ‘people, profit and planet.’ And these priorities are constantly evolving.”

To that end, David says people in management or leadership need to be able to handle new situations, something that may be outside the scope of their everyday work.

“The name of the game these days is change—and the speed of change—and that means solving new problems on a daily basis,” she says.

The pace of information and technology has also empowered the customer in a new way that provides challenges—or opportunities—for businesses to respond.

“Our customers have a lot more information and a lot more power,” she says. “If you think about somebody having an unhappy experience and tweeting about it, that’s very different from maybe 15 years ago. Back then, if you had a bad experience with a product, you might grumble about it to one or two people.”

David says that this reality changes how quickly organizations need to react and respond to their customers. And taking prompt and decisive action requires solid problem-solving skills.

What Are Some of the Most Effective Problem-Solving Methods?

David says there are a few things to consider when encountering a challenge in business.

“When faced with a problem, are we talking about something that is broad and affects a lot of people? Or is it something that affects a select few? Depending on the issue and situation, you’ll need to use different types of problem-solving strategies,” she says.

Using Techniques

There are a number of techniques that businesses use to problem solve. These can include:

• Five Whys : This approach is helpful when the problem at hand is clear but the underlying causes are less so. By asking “Why?” five times, the final answer should get at the potential root of the problem and perhaps yield a solution.
• Gap Analysis : Companies use gap analyses to compare current performance with expected or desired performance, which will help a company determine how to use its resources differently or adjust expectations.
• Gemba Walk : The name, which is derived from a Japanese word meaning “the real place,” refers to a commonly used technique that allows managers to see what works (and what doesn’t) from the ground up. This is an opportunity for managers to focus on the fundamental elements of the process, identify where the value stream is and determine areas that could use improvement.
• Porter’s Five Forces : Developed by Harvard Business School professor Michael E. Porter, applying the Five Forces is a way for companies to identify competitors for their business or services, and determine how the organization can adjust to stay ahead of the game.
• Six Thinking Hats : In his book of the same name, Dr. Edward de Bono details this method that encourages parallel thinking and attempting to solve a problem by trying on different “thinking hats.” Each color hat signifies a different approach that can be utilized in the problem-solving process, ranging from logic to feelings to creativity and beyond. This method allows organizations to view problems from different angles and perspectives.
• SWOT Analysis : This common strategic planning and management tool helps businesses identify strengths, weaknesses, opportunities and threats (SWOT).

“We have a lot of these different tools,” David says. “Which one to use when is going to be dependent on the problem itself, the level of the stakeholders, the number of different stakeholder groups and so on.”

Each of the techniques outlined above uses the same core steps of problem solving:

• Identify and define the problem
• Consider possible solutions
• Evaluate options
• Choose the best solution
• Implement the solution
• Evaluate the outcome

Data drives a lot of daily decisions in business and beyond. Analytics have also been deployed to problem solve.

“We have specific classes around storytelling with data and how you convince your audience to understand what the data is,” David says. “Your audience has to trust the data, and only then can you use it for real decision-making.”

Data can be a powerful tool for identifying larger trends and making informed decisions when it’s clearly understood and communicated. It’s also vital for performance monitoring and optimization.

How Is Problem Solving Prioritized in Purdue’s Online MBA?

The courses in the Purdue Online MBA program teach problem-solving methods to students, keeping them up to date with the latest techniques and allowing them to apply their knowledge to business-related scenarios.

“I can give you a model or a tool, but most of the time, a real-world situation is going to be a lot messier and more valuable than what we’ve seen in a textbook,” David says. “Asking students to take what they know and apply it to a case where there’s not one single correct answer is a big part of the learning experience.”

Make Your Own Decision to Further Your Career

An online MBA from Purdue University can help advance your career by teaching you problem-solving skills, decision-making strategies and more. Reach out today to learn more about earning an online MBA with Purdue University .

If you would like to receive more information about pursuing a business master’s at the Mitchell E. Daniels, Jr. School of Business, please fill out the form and a program specialist will be in touch!

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