Grad Coach

Dissertation Structure & Layout 101: How to structure your dissertation, thesis or research project.

By: Derek Jansen (MBA) Reviewed By: David Phair (PhD) | July 2019

So, you’ve got a decent understanding of what a dissertation is , you’ve chosen your topic and hopefully you’ve received approval for your research proposal . Awesome! Now its time to start the actual dissertation or thesis writing journey.

To craft a high-quality document, the very first thing you need to understand is dissertation structure . In this post, we’ll walk you through the generic dissertation structure and layout, step by step. We’ll start with the big picture, and then zoom into each chapter to briefly discuss the core contents. If you’re just starting out on your research journey, you should start with this post, which covers the big-picture process of how to write a dissertation or thesis .

Dissertation structure and layout - the basics

*The Caveat *

In this post, we’ll be discussing a traditional dissertation/thesis structure and layout, which is generally used for social science research across universities, whether in the US, UK, Europe or Australia. However, some universities may have small variations on this structure (extra chapters, merged chapters, slightly different ordering, etc).

So, always check with your university if they have a prescribed structure or layout that they expect you to work with. If not, it’s safe to assume the structure we’ll discuss here is suitable. And even if they do have a prescribed structure, you’ll still get value from this post as we’ll explain the core contents of each section.  

Overview: S tructuring a dissertation or thesis

  • Acknowledgements page
  • Abstract (or executive summary)
  • Table of contents , list of figures and tables
  • Chapter 1: Introduction
  • Chapter 2: Literature review
  • Chapter 3: Methodology
  • Chapter 4: Results
  • Chapter 5: Discussion
  • Chapter 6: Conclusion
  • Reference list

As I mentioned, some universities will have slight variations on this structure. For example, they want an additional “personal reflection chapter”, or they might prefer the results and discussion chapter to be merged into one. Regardless, the overarching flow will always be the same, as this flow reflects the research process , which we discussed here – i.e.:

  • The introduction chapter presents the core research question and aims .
  • The literature review chapter assesses what the current research says about this question.
  • The methodology, results and discussion chapters go about undertaking new research about this question.
  • The conclusion chapter (attempts to) answer the core research question .

In other words, the dissertation structure and layout reflect the research process of asking a well-defined question(s), investigating, and then answering the question – see below.

A dissertation's structure reflect the research process

To restate that – the structure and layout of a dissertation reflect the flow of the overall research process . This is essential to understand, as each chapter will make a lot more sense if you “get” this concept. If you’re not familiar with the research process, read this post before going further.

Right. Now that we’ve covered the big picture, let’s dive a little deeper into the details of each section and chapter. Oh and by the way, you can also grab our free dissertation/thesis template here to help speed things up.

The title page of your dissertation is the very first impression the marker will get of your work, so it pays to invest some time thinking about your title. But what makes for a good title? A strong title needs to be 3 things:

  • Succinct (not overly lengthy or verbose)
  • Specific (not vague or ambiguous)
  • Representative of the research you’re undertaking (clearly linked to your research questions)

Typically, a good title includes mention of the following:

  • The broader area of the research (i.e. the overarching topic)
  • The specific focus of your research (i.e. your specific context)
  • Indication of research design (e.g. quantitative , qualitative , or  mixed methods ).

For example:

A quantitative investigation [research design] into the antecedents of organisational trust [broader area] in the UK retail forex trading market [specific context/area of focus].

Again, some universities may have specific requirements regarding the format and structure of the title, so it’s worth double-checking expectations with your institution (if there’s no mention in the brief or study material).

Dissertations stacked up

Acknowledgements

This page provides you with an opportunity to say thank you to those who helped you along your research journey. Generally, it’s optional (and won’t count towards your marks), but it is academic best practice to include this.

So, who do you say thanks to? Well, there’s no prescribed requirements, but it’s common to mention the following people:

  • Your dissertation supervisor or committee.
  • Any professors, lecturers or academics that helped you understand the topic or methodologies.
  • Any tutors, mentors or advisors.
  • Your family and friends, especially spouse (for adult learners studying part-time).

There’s no need for lengthy rambling. Just state who you’re thankful to and for what (e.g. thank you to my supervisor, John Doe, for his endless patience and attentiveness) – be sincere. In terms of length, you should keep this to a page or less.

Abstract or executive summary

The dissertation abstract (or executive summary for some degrees) serves to provide the first-time reader (and marker or moderator) with a big-picture view of your research project. It should give them an understanding of the key insights and findings from the research, without them needing to read the rest of the report – in other words, it should be able to stand alone .

For it to stand alone, your abstract should cover the following key points (at a minimum):

  • Your research questions and aims – what key question(s) did your research aim to answer?
  • Your methodology – how did you go about investigating the topic and finding answers to your research question(s)?
  • Your findings – following your own research, what did do you discover?
  • Your conclusions – based on your findings, what conclusions did you draw? What answers did you find to your research question(s)?

So, in much the same way the dissertation structure mimics the research process, your abstract or executive summary should reflect the research process, from the initial stage of asking the original question to the final stage of answering that question.

In practical terms, it’s a good idea to write this section up last , once all your core chapters are complete. Otherwise, you’ll end up writing and rewriting this section multiple times (just wasting time). For a step by step guide on how to write a strong executive summary, check out this post .

Need a helping hand?

writing a dissertation in business studies

Table of contents

This section is straightforward. You’ll typically present your table of contents (TOC) first, followed by the two lists – figures and tables. I recommend that you use Microsoft Word’s automatic table of contents generator to generate your TOC. If you’re not familiar with this functionality, the video below explains it simply:

If you find that your table of contents is overly lengthy, consider removing one level of depth. Oftentimes, this can be done without detracting from the usefulness of the TOC.

Right, now that the “admin” sections are out of the way, its time to move on to your core chapters. These chapters are the heart of your dissertation and are where you’ll earn the marks. The first chapter is the introduction chapter – as you would expect, this is the time to introduce your research…

It’s important to understand that even though you’ve provided an overview of your research in your abstract, your introduction needs to be written as if the reader has not read that (remember, the abstract is essentially a standalone document). So, your introduction chapter needs to start from the very beginning, and should address the following questions:

  • What will you be investigating (in plain-language, big picture-level)?
  • Why is that worth investigating? How is it important to academia or business? How is it sufficiently original?
  • What are your research aims and research question(s)? Note that the research questions can sometimes be presented at the end of the literature review (next chapter).
  • What is the scope of your study? In other words, what will and won’t you cover ?
  • How will you approach your research? In other words, what methodology will you adopt?
  • How will you structure your dissertation? What are the core chapters and what will you do in each of them?

These are just the bare basic requirements for your intro chapter. Some universities will want additional bells and whistles in the intro chapter, so be sure to carefully read your brief or consult your research supervisor.

If done right, your introduction chapter will set a clear direction for the rest of your dissertation. Specifically, it will make it clear to the reader (and marker) exactly what you’ll be investigating, why that’s important, and how you’ll be going about the investigation. Conversely, if your introduction chapter leaves a first-time reader wondering what exactly you’ll be researching, you’ve still got some work to do.

Now that you’ve set a clear direction with your introduction chapter, the next step is the literature review . In this section, you will analyse the existing research (typically academic journal articles and high-quality industry publications), with a view to understanding the following questions:

  • What does the literature currently say about the topic you’re investigating?
  • Is the literature lacking or well established? Is it divided or in disagreement?
  • How does your research fit into the bigger picture?
  • How does your research contribute something original?
  • How does the methodology of previous studies help you develop your own?

Depending on the nature of your study, you may also present a conceptual framework towards the end of your literature review, which you will then test in your actual research.

Again, some universities will want you to focus on some of these areas more than others, some will have additional or fewer requirements, and so on. Therefore, as always, its important to review your brief and/or discuss with your supervisor, so that you know exactly what’s expected of your literature review chapter.

Dissertation writing

Now that you’ve investigated the current state of knowledge in your literature review chapter and are familiar with the existing key theories, models and frameworks, its time to design your own research. Enter the methodology chapter – the most “science-ey” of the chapters…

In this chapter, you need to address two critical questions:

  • Exactly HOW will you carry out your research (i.e. what is your intended research design)?
  • Exactly WHY have you chosen to do things this way (i.e. how do you justify your design)?

Remember, the dissertation part of your degree is first and foremost about developing and demonstrating research skills . Therefore, the markers want to see that you know which methods to use, can clearly articulate why you’ve chosen then, and know how to deploy them effectively.

Importantly, this chapter requires detail – don’t hold back on the specifics. State exactly what you’ll be doing, with who, when, for how long, etc. Moreover, for every design choice you make, make sure you justify it.

In practice, you will likely end up coming back to this chapter once you’ve undertaken all your data collection and analysis, and revise it based on changes you made during the analysis phase. This is perfectly fine. Its natural for you to add an additional analysis technique, scrap an old one, etc based on where your data lead you. Of course, I’m talking about small changes here – not a fundamental switch from qualitative to quantitative, which will likely send your supervisor in a spin!

You’ve now collected your data and undertaken your analysis, whether qualitative, quantitative or mixed methods. In this chapter, you’ll present the raw results of your analysis . For example, in the case of a quant study, you’ll present the demographic data, descriptive statistics, inferential statistics , etc.

Typically, Chapter 4 is simply a presentation and description of the data, not a discussion of the meaning of the data. In other words, it’s descriptive, rather than analytical – the meaning is discussed in Chapter 5. However, some universities will want you to combine chapters 4 and 5, so that you both present and interpret the meaning of the data at the same time. Check with your institution what their preference is.

Now that you’ve presented the data analysis results, its time to interpret and analyse them. In other words, its time to discuss what they mean, especially in relation to your research question(s).

What you discuss here will depend largely on your chosen methodology. For example, if you’ve gone the quantitative route, you might discuss the relationships between variables . If you’ve gone the qualitative route, you might discuss key themes and the meanings thereof. It all depends on what your research design choices were.

Most importantly, you need to discuss your results in relation to your research questions and aims, as well as the existing literature. What do the results tell you about your research questions? Are they aligned with the existing research or at odds? If so, why might this be? Dig deep into your findings and explain what the findings suggest, in plain English.

The final chapter – you’ve made it! Now that you’ve discussed your interpretation of the results, its time to bring it back to the beginning with the conclusion chapter . In other words, its time to (attempt to) answer your original research question s (from way back in chapter 1). Clearly state what your conclusions are in terms of your research questions. This might feel a bit repetitive, as you would have touched on this in the previous chapter, but its important to bring the discussion full circle and explicitly state your answer(s) to the research question(s).

Dissertation and thesis prep

Next, you’ll typically discuss the implications of your findings . In other words, you’ve answered your research questions – but what does this mean for the real world (or even for academia)? What should now be done differently, given the new insight you’ve generated?

Lastly, you should discuss the limitations of your research, as well as what this means for future research in the area. No study is perfect, especially not a Masters-level. Discuss the shortcomings of your research. Perhaps your methodology was limited, perhaps your sample size was small or not representative, etc, etc. Don’t be afraid to critique your work – the markers want to see that you can identify the limitations of your work. This is a strength, not a weakness. Be brutal!

This marks the end of your core chapters – woohoo! From here on out, it’s pretty smooth sailing.

The reference list is straightforward. It should contain a list of all resources cited in your dissertation, in the required format, e.g. APA , Harvard, etc.

It’s essential that you use reference management software for your dissertation. Do NOT try handle your referencing manually – its far too error prone. On a reference list of multiple pages, you’re going to make mistake. To this end, I suggest considering either Mendeley or Zotero. Both are free and provide a very straightforward interface to ensure that your referencing is 100% on point. I’ve included a simple how-to video for the Mendeley software (my personal favourite) below:

Some universities may ask you to include a bibliography, as opposed to a reference list. These two things are not the same . A bibliography is similar to a reference list, except that it also includes resources which informed your thinking but were not directly cited in your dissertation. So, double-check your brief and make sure you use the right one.

The very last piece of the puzzle is the appendix or set of appendices. This is where you’ll include any supporting data and evidence. Importantly, supporting is the keyword here.

Your appendices should provide additional “nice to know”, depth-adding information, which is not critical to the core analysis. Appendices should not be used as a way to cut down word count (see this post which covers how to reduce word count ). In other words, don’t place content that is critical to the core analysis here, just to save word count. You will not earn marks on any content in the appendices, so don’t try to play the system!

Time to recap…

And there you have it – the traditional dissertation structure and layout, from A-Z. To recap, the core structure for a dissertation or thesis is (typically) as follows:

  • Acknowledgments page

Most importantly, the core chapters should reflect the research process (asking, investigating and answering your research question). Moreover, the research question(s) should form the golden thread throughout your dissertation structure. Everything should revolve around the research questions, and as you’ve seen, they should form both the start point (i.e. introduction chapter) and the endpoint (i.e. conclusion chapter).

I hope this post has provided you with clarity about the traditional dissertation/thesis structure and layout. If you have any questions or comments, please leave a comment below, or feel free to get in touch with us. Also, be sure to check out the rest of the  Grad Coach Blog .

writing a dissertation in business studies

Psst... there’s more!

This post was based on one of our popular Research Bootcamps . If you're working on a research project, you'll definitely want to check this out ...

You Might Also Like:

The acknowledgements section of a thesis/dissertation

36 Comments

ARUN kumar SHARMA

many thanks i found it very useful

Derek Jansen

Glad to hear that, Arun. Good luck writing your dissertation.

Sue

Such clear practical logical advice. I very much needed to read this to keep me focused in stead of fretting.. Perfect now ready to start my research!

hayder

what about scientific fields like computer or engineering thesis what is the difference in the structure? thank you very much

Tim

Thanks so much this helped me a lot!

Ade Adeniyi

Very helpful and accessible. What I like most is how practical the advice is along with helpful tools/ links.

Thanks Ade!

Aswathi

Thank you so much sir.. It was really helpful..

You’re welcome!

Jp Raimundo

Hi! How many words maximum should contain the abstract?

Karmelia Renatee

Thank you so much 😊 Find this at the right moment

You’re most welcome. Good luck with your dissertation.

moha

best ever benefit i got on right time thank you

Krishnan iyer

Many times Clarity and vision of destination of dissertation is what makes the difference between good ,average and great researchers the same way a great automobile driver is fast with clarity of address and Clear weather conditions .

I guess Great researcher = great ideas + knowledge + great and fast data collection and modeling + great writing + high clarity on all these

You have given immense clarity from start to end.

Alwyn Malan

Morning. Where will I write the definitions of what I’m referring to in my report?

Rose

Thank you so much Derek, I was almost lost! Thanks a tonnnn! Have a great day!

yemi Amos

Thanks ! so concise and valuable

Kgomotso Siwelane

This was very helpful. Clear and concise. I know exactly what to do now.

dauda sesay

Thank you for allowing me to go through briefly. I hope to find time to continue.

Patrick Mwathi

Really useful to me. Thanks a thousand times

Adao Bundi

Very interesting! It will definitely set me and many more for success. highly recommended.

SAIKUMAR NALUMASU

Thank you soo much sir, for the opportunity to express my skills

mwepu Ilunga

Usefull, thanks a lot. Really clear

Rami

Very nice and easy to understand. Thank you .

Chrisogonas Odhiambo

That was incredibly useful. Thanks Grad Coach Crew!

Luke

My stress level just dropped at least 15 points after watching this. Just starting my thesis for my grad program and I feel a lot more capable now! Thanks for such a clear and helpful video, Emma and the GradCoach team!

Judy

Do we need to mention the number of words the dissertation contains in the main document?

It depends on your university’s requirements, so it would be best to check with them 🙂

Christine

Such a helpful post to help me get started with structuring my masters dissertation, thank you!

Simon Le

Great video; I appreciate that helpful information

Brhane Kidane

It is so necessary or avital course

johnson

This blog is very informative for my research. Thank you

avc

Doctoral students are required to fill out the National Research Council’s Survey of Earned Doctorates

Emmanuel Manjolo

wow this is an amazing gain in my life

Paul I Thoronka

This is so good

Tesfay haftu

How can i arrange my specific objectives in my dissertation?

Trackbacks/Pingbacks

  • What Is A Literature Review (In A Dissertation Or Thesis) - Grad Coach - […] is to write the actual literature review chapter (this is usually the second chapter in a typical dissertation or…

Submit a Comment Cancel reply

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

  • Print Friendly

/images/cornell/logo35pt_cornell_white.svg" alt="writing a dissertation in business studies"> Cornell University --> Graduate School

Guide to writing your thesis/dissertation, definition of dissertation and thesis.

The dissertation or thesis is a scholarly treatise that substantiates a specific point of view as a result of original research that is conducted by students during their graduate study. At Cornell, the thesis is a requirement for the receipt of the M.A. and M.S. degrees and some professional master’s degrees. The dissertation is a requirement of the Ph.D. degree.

Formatting Requirement and Standards

The Graduate School sets the minimum format for your thesis or dissertation, while you, your special committee, and your advisor/chair decide upon the content and length. Grammar, punctuation, spelling, and other mechanical issues are your sole responsibility. Generally, the thesis and dissertation should conform to the standards of leading academic journals in your field. The Graduate School does not monitor the thesis or dissertation for mechanics, content, or style.

“Papers Option” Dissertation or Thesis

A “papers option” is available only to students in certain fields, which are listed on the Fields Permitting the Use of Papers Option page , or by approved petition. If you choose the papers option, your dissertation or thesis is organized as a series of relatively independent chapters or papers that you have submitted or will be submitting to journals in the field. You must be the only author or the first author of the papers to be used in the dissertation. The papers-option dissertation or thesis must meet all format and submission requirements, and a singular referencing convention must be used throughout.

ProQuest Electronic Submissions

The dissertation and thesis become permanent records of your original research, and in the case of doctoral research, the Graduate School requires publication of the dissertation and abstract in its original form. All Cornell master’s theses and doctoral dissertations require an electronic submission through ProQuest, which fills orders for paper or digital copies of the thesis and dissertation and makes a digital version available online via their subscription database, ProQuest Dissertations & Theses . For master’s theses, only the abstract is available. ProQuest provides worldwide distribution of your work from the master copy. You retain control over your dissertation and are free to grant publishing rights as you see fit. The formatting requirements contained in this guide meet all ProQuest specifications.

Copies of Dissertation and Thesis

Copies of Ph.D. dissertations and master’s theses are also uploaded in PDF format to the Cornell Library Repository, eCommons . A print copy of each master’s thesis and doctoral dissertation is submitted to Cornell University Library by ProQuest.

researchprospect

Step-By-Step Guide on How to Write a Business Dissertation

Step-By-Step Guide on How to Write a Business Dissertation

If you’re taking a postgraduate course in business, writing a successful dissertation is essential. To ensure that you write a good paper, here are some important tips for writing your dissertation. First, read the brief. It contains important information about your thesis. Second, make a note of the due date.

Table of contents when writing a Business Dissertation

Before writing a Table of Contents, you should first create a working title. This title can change as you write, but it will help you focus on the subject and devise headings. These headings should distinguish the different levels of a section, and they should represent the overall structure of your thesis. You can change the headings as you write the paper, but these headings should give you a good idea of what you want to cover in the body of your dissertation.

Next, decide what to include in your table of contents. You can include a level 1 heading for the Introduction, and level 2 headings for large sections. You can also include subsections and appendices. Make sure to include more than three tables and figures.

Research questions for a business dissertation

When writing a research question for a business dissertation, it is important to be specific. If the question is too general, it will be difficult to collect adequate data and support the findings. A more complex research question will require in-depth data analysis and argumentation. Developing research questions should be an iterative process that involves constantly updating your knowledge and refining your ideas.

To develop a good research question, you should first do a literature review. This will help you identify any gaps or limitations in the existing literature. This will also help you focus your question. A good research question should be relevant and interesting in business studies dissertation topics .

Research objectives

The first step in writing a dissertation is to establish the research objective. This objective should be measurable and clearly explain why the study is needed. Once the research objective is defined, you can formulate research questions. These questions should show a correlation between variables and be measurable. In addition, the questions should be testable. Once you have an outline for the dissertation, you can begin to fill in the details of the content.

Next, you should include a literature review. This is where you review previous studies in the field. It gives you the chance to demonstrate that you understand the limitations of other studies and that your research fills a gap in that research area.

Research methods

If you’re looking for a step-by-step guide on how to write your business dissertation, you’ve come to the right place. First, you’ll need to create a methodology chapter that details how you will conduct your research. In this chapter, you’ll cover the “what” of the research and the “why” of your topic. Next, you’ll need to gather and organize data. This part will take a few weeks or months depending on the research questions and the amount of data you need to collect. Then, you’ll need to analyze the data using the appropriate software.

Best research topic in management and business you’ll need to choose a thesis advisor. It’s important to choose a topic carefully, so make sure to spend plenty of time thinking about it. If you are unsure, make a list of potential topics and run them past your thesis advisor.

While writing an Appendix, it is imperative to include all pertinent information, not just the text. For example, you may include visual content such as graphs and charts. This can be very helpful to readers. However, you must be careful not to use the appendix as a waste basket. Instead, it should include information that will support the arguments and conclusions of the main content.

When writing an appendix, it is important to follow the formatting rules. In general, an appendix should be placed after the reference list. It is also important to include the title of the appendix. In addition, the title should be placed in the table of contents. The number of the appendix should be displayed at the bottom of the page, in the centre, or in the right corner.

Jesse Pinkman is a research-based content writer, who works for Cognizantt, a globally recognised  wordpress development agency uk  and Research Prospect, a  Tjenester til at skrive afhandlinger og essays . Jesse Pinkman holds a PhD degree in mass communication. He loves to express his views on a range of issues including education, technology, and more.

Related Posts

Write a Dissertation in International Business Management

Which Topics Can I Use to Write a Dissertation in International Business Management?

How Does it Long Take to Write a Dissertation

How Long Does it Take to Write a Dissertation?

Research-Methodology

The Ultimate Guide to Writing a Dissertation in Business Studies: A Step-by-Step Assistance. 2024 edition

Description

DP Logo

Dissertation Services

  • Dissertation Writing Service
  • Dissertation Assistance Service
  • Dissertation Consulting Service
  • Buy Dissertation
  • Dissertation Abstract Writing Services
  • Dissertation Formatting Service
  • Buy Dissertation Methodology
  • Dissertation Case Study Service
  • Pay For Dissertation
  • Dissertation Chapter Writing Services
  • Dissertation Conclusion Services
  • Dissertation Data Analysis Services
  • Dissertation Discussion Writing Services
  • Dissertation Introduction Writing Service
  • Dissertation Outline Service
  • Online Dissertation Help
  • Write My Dissertation
  • Do My Dissertation
  • Help With Thesis Writing Service
  • Dissertation Writing England
  • Dissertation Writing Service London
  • Dissertation Writing Northern Ireland
  • Dissertation Writing Scotland
  • Dissertation Writing Wales
  • Personal Statement Writing Service

Dissertation Subjects

  • Marketing Dissertation
  • Digital Marketing Dissertation
  • Law Dissertation Help
  • Economics Dissertation
  • Accounting Dissertation
  • Business Management Dissertation
  • Nursing Dissertation
  • Psychology Dissertation
  • Social Media Marketing Dissertation
  • English Literature Dissertation Help
  • Finance Dissertation
  • History Dissertation
  • HRM Dissertation
  • IT Dissertation
  • Linguistics Dissertation Help
  • Supply Chain Management Dissertation Help
  • Health And Social Care Dissertation

Dissertation Levels

  • Buy Master Dissertation
  • MBA Dissertation Writing Service
  • Buy PhD Dissertation
  • Masters Dissertation Proposal Help
  • MBA Dissertation Proposal Help
  • PhD Data Collection Services
  • PhD Dissertation Proposal Help
  • PhD Qualitative Data Analysis Services
  • Master Thesis Help
  • PhD Thesis Writing Help
  • PhD Dissertation Editing
  • Finance Dissertation Editing
  • Digital Marketing Dissertation Editing
  • Accounting Dissertation Editing
  • Sociology Dissertation Editing
  • English Literature Dissertation Editing
  • Economics Dissertation Editing
  • Linguistics Dissertation Editing
  • Business Management Dissertation Editing
  • Psychology Dissertation Editing
  • Marketing Dissertation Editing
  • Academic Poster Designing Services
  • Dissertation PowerPoint Presentation Service
  • Dissertation Presentation Writing Services
  • Literature Review Writing Service
  • Primary Data Collection Service
  • Qualitative Data Dissertation Services
  • Research Data Collection Service
  • Secondary Data Collection Help
  • DISSERTATION SERVICES
  • DISSERTATION SUBJECTS
  • DISSERTATION LEVELS
  • Buy MBA Dissertation
  • PhD Dissertation Editing Services

Hire a Writer

Get an expert writer for your academic paper

Check Samples

Take a look at samples for quality assurance

Dissertation Topics

Free customised dissertation topics for your assistance

  • The Ultimate Guide to Writing…
  • Accounting Dissertation Topics (8)
  • Banking & Finance Dissertation Topics (10)
  • Business Management Dissertation Topics (35)
  • Economic Dissertation Topics (1)
  • Education Dissertation Topics (12)
  • Engineering Dissertation Topics (9)
  • English Literature Dissertation Topics (3)
  • HRM Dissertation Topics (3)
  • Law Dissertation Topics (13)
  • Marketing Dissertation Topics (9)
  • Medical Dissertation Topics (7)
  • Nursing Dissertation Topics (10)
  • Other Topics (10)
  • Supply Chain Dissertation Topics (2)
  • Biomedical Science (1)
  • Business Management Research Topics (1)
  • Computer Science Research Topics (1)
  • Criminology Research Topics (1)
  • Economics Research Topics (1)
  • Google Scholar Research Topics (1)
  • HR Research Topics (1)
  • Law Research Topics (1)
  • Management Research Topics (1)
  • Marketing Research Topics (1)
  • MBA Research Topics (1)
  • Medical Research Topics (1)
  • How To (22)

Get a native to improve your language & writing

Enjoy quality dissertation help on any topic

Qualitative & Quantitative data analysis

The Ultimate Guide to Writing a Dissertation in Business Studies: A Step-by-Step Assistance

Submitting a dissertation and being rewarded with a degree or getting published in a well-known journal is a stupendous moment of joy. An overwhelming number of students and sometimes even experienced scholars find it daunting to prepare a dissertation. However, the reality is quite naïve and simple, a dissertation is indeed a highly complex document, yet getting through with it is not that challenging as one might think.  It ensures a promising future in academics and tests the intellectual capabilities.

Dissertation in Business Studies

Business studies is one of the most professional fields today. It is vast and diverse, requires high research analysis and critical thinking. A dissertation in business studies is usually required to be prepared at a master’s level or higher. Every year’s business students feel like it’s a challenging task and seek dissertation help online for quick solutions while in reality, it’s not hard work, but rather a smart one.

How “Dissertation Proposal” Can Help You!

Our top dissertation writing experts are waiting 24/7 to assist you with your university project, from critical literature reviews to a complete masters dissertation.

Why Business Students Abhor Dissertation Writing?

The following are some of the reasons that turn a majority of business students off whenever they hear of making a dissertation or thesis.

  • Lack of Writing Skills: Many business students consider a dissertation a work of highly expertise writing while that is not necessarily the case. The writing standard is more likely to be decent and simple than highly formal.
  • A Time-Consuming Process : Making a dissertation is indeed a time -consuming process and failure to pre-plan often result in students being reluctant in their dissertation project.
  • Too much Occupied: Often business students are overly occupied with their internships and jobs which results in having an excessively busy schedule.
  • Uninteresting Topics: One of the most common issues is being assigned an uninteresting topic which creates a massive unwillingness and desire to pursue it.

The Best Guide for Dissertation Writing

The following guidance and tips are very likely to assist business students who are finding a hard time completing their dissertation or those who are planning to start one.

  • Selecting a Dissertation Topic: The first and foremost thing is to finalize a topic. This is one of the main obstacles faced by students. An uninteresting or a not so trendy topic will make a student lose interest and he/she is less likely to pursue and plan efficiently for the research. It is suggested to conduct thorough research before finalizing the topic just like I did when I had a valid list of business management research topics . Make sure the topic sparks your interest. If a business student is an avid marketing individual then make sure he conducts a topic that is marketing-related and not on a finance one.
  • Preparing a Proposal for Your Topic: Once the topic has been confirmed, a dissertation proposal is to make which is a mandatory requirement before starting with the actual dissertation or a thesis.  The expert’s advice for your dissertation proposal help is making it as attractive as possible by adding relevant details, facts, and how your research topic is crucial enough for the people to probe.
  • The Introduction
  • The Literature Review
  • The Methodologies
  • The Findings
  • The conclusions
  • The Bibliography
  • Starting with the Structure (The introduction): The introduction section must include more than 1000 words. It is the first thing the instructor will see in the research paper. The introduction must describe the topic of research and should justify why it has been chosen.
  • The Literature Review: Arguably the most detailed part of a business dissertation. A literature review has an ideal length of 3000 words. The author should include all the relevant research that has been conducted previously and relates to the currently selected topic.
  • The Methodologies: Methodologies section is 1500 words detailed section where you mention all the strategies with which you collected data along with the tools you will use for processing.
  • The Findings: This is an important 500 words section where all the obtained results will be given along with the way they will influence society.
  • Bibliography: The final section is of the references which need to be authentic and are not included in the dissertation word count. The reference should be from a reliable source.

Consult Our Writers to Discuss Your Needs

View different varieties of dissertation topics and samples on multiple subjects for every educational level

From conversing with instructors to seeking assistance from online dissertation writing service on Google, business students find doing their dissertation a challenging task. With the above-mentioned guidelines, these business graduates will be equipped with relevant knowledge and advice.

A dissertation is certainly not a day’s work and may require some time which involves massive research and deep critical analysis along with figuring out research methods. However, with proper planning ad preparing a daily schedule, students can easily finish their dissertation in 15 to 20 days.

As mentioned above, writing a dissertation is not hard-work but rather smart-work. A dissertation and may require time to focus, it can easily be done still if the topic is of the author’s interest. A dissertation then will not be of immense difficulty.

The simple answer is Yes. Students who plagiarise content or prepare a dissertation of inappropriate structure tend to fail in their dissertation. Sometimes even the proposal of a dissertation might get rejected because of an invalid topic or the author’s fail attempt to present his or her idea.

The literature review and the methodologies are considered the most critical or hardest parts of a dissertation. A considerable amount of analysis and research I required in preparing these two sections, making them time-consuming and thus, hard.

person writing on the desk

May 15, 2024

Tips and Resources for a Successful Summer of Dissertation Writing

By Yana Zlochistaya

Summer can be a strange time for graduate students. Gone are the seminars and workshops, the student clubs, and the working group, that structured the semester and provided us with a sense of community. Instead, we’re faced with a three-month expanse of time that can feel equal parts liberating and intimidating. This double-edged freedom is only exacerbated for those of us in the writing stage of our dissertation, when isolation and a lack of discipline can have a particularly big impact. For those hoping not to enter another summer with lofty plans, only to blink and find ourselves in August disappointed with our progress, we’ve compiled some tips and resources that can help.

According to Graduate Writing Center Director Sabrina Soracco, the most important thing you can do to set yourself up for writing success is to clarify your goals. She recommends starting this process by looking at departmental requirements for a completed dissertation. Consider when you would like to file and work backwards from that point, determining what you have to get done in order to hit that target. Next, check in with your dissertation committee members to set up an accountability structure. Would they prefer an end-of-summer update to the whole committee? A monthly check-in with your chair or one of your readers? Setting up explicit expectations that work for you and your committee can cut through the aimlessness that comes with a major writing project.

For those early on in their dissertation-writing process, a committee meeting is also a valuable opportunity to set parameters. “One of the problems with the excitement for the discipline that happens post-quals is that it results in too many ideas,” says Director Soracco. Your committee members should give you input on productive research directions so that you can begin to hone in on your project. It is also important to remember that your dissertation does not have to be the end-all-and-be-all of your academic research. Ideas that do not fit into its scope can end up becoming conference papers or even book chapters.

Once you have a clear goal that you have discussed with your committee, the hard part begins: you have to actually write. The Graduate Writing Center offers several resources to make that process easier:

  • The Graduate Writing Community. This is a totally remote, two-month program that is based on a model of “gentle accountability.” When you sign up, you are added to a bCourses site moderated by a Graduate Writing Consultant. At the beginning of the week, everyone sets their goals in a discussion post, and by the end of the week, everyone checks in with progress updates. During the week, the writing consultants offer nine hours of remote synchronous writing sessions. As a writing community member, you can attend whichever sessions work best for your schedule. All that’s required is that you show up, set a goal for that hour, and work towards that goal for the length of two 25-minute Pomodoro sessions . This year’s summer writing community will begin in June. Keep your eye on your email for the registration link!
  • Writing Consultations : As a graduate student, you can sign up for an individual meeting with a Graduate Writing Consultant. They can give you feedback on your work, help you figure out the structure of a chapter, or just talk through how to get started on a writing project. 
  • Independent Writing Groups: If you would prefer to write with specific friends or colleagues, you can contact Graduate Writing Center Director Sabrina Soracco at [email protected] so that she can help you set up your own writing group. The structure and length of these groups can differ; often, members will send each other one to five pages of writing weekly and meet the next day for two hours to provide feedback and get advice. Sometimes, groups will meet up not only to share writing, but to work in a common space before coming together to debrief. Regardless of what the groups look like, the important thing is to create a guilt-free space. Some weeks, you might submit an outline; other weeks, it might be the roughest of rough drafts; sometimes, you might come to a session without having submitted anything. As long as we continue to make progress (and show up even when we don’t), we’re doing what we need to. As Director Soracco puts it, “it often takes slogging through a lot of stuff to get to that great epiphany.”

Yana Zlochistaya is a fifth-year graduate student in the Department of Comparative Literature and a Professional Development Liaison with the Graduate Division. She previously served as a co-director for Beyond Academia.

Lowest guaranteed price across the globe. Get upto 50% off ! Book Now

+1 2707431299

Logo

  • Order an assignment
  • Why choose us
  • Free Samples

Instant Assignment Help

  • Conclusion Writing Service
  • Cheap Assignment Help
  • College Assignment Help
  • Custom Assignment
  • Do My Assignment
  • Liquidity Assignment
  • University Assignment
  • Entomology Assignment
  • Assignment Editing Services
  • ATHE Assignment
  • BTEC Assignment
  • CTH Assignment
  • HND Assignment
  • Resit Assignment
  • Last Minute Assignment
  • Need Assignment
  • Make My Assignment
  • Solve My Assignment
  • Urgent assignment
  • Management Assignment
  • High School Assignment
  • SWOT Analysis Assignment
  • Assignment Proofreading Service
  • Assignment Writing Tips
  • Resume Writing Help
  • Research Paper Help
  • Term Paper Help
  • Research Proposal Help
  • Academic Writing Service
  • Global Assignment Help
  • My Assignment Help
  • Ghost Writer
  • Open Book Exam
  • Report Writing
  • Personal Statement Writing Service
  • Write My Assignment
  • Assignment Expert
  • Online Exam Help
  • Personal Statement Writer
  • Thesis Help
  • Thesis Writing Help
  • Assignment Writing Service
  • Programming Assignment Help
  • Assignment In Canada
  • Assignment In Malaysia
  • Assignment In UAE
  • Assignment In Singapore
  • Assignment In New Zealand
  • Assignment Help London
  • Assignment Help Liverpool
  • Assignment Help Manchester
  • Assignment Help Oxford
  • Assignment Help Leeds
  • Assignment Help Bristol
  • Assignment Help Cardiff
  • Assignment Help Glasgow
  • Assignment Help Edinburgh
  • Assignment Help Bradford
  • Assignment Help Canterbury
  • Assignment Help Cambridge
  • Assignment Help Winchester
  • Assignment Help Sheffield
  • Assignment Help Chelmsford
  • Assignment Help Leicester
  • Assignment Help Southampton
  • Assignment Help Buckingham
  • Assignment Help Birmingham
  • Human Resources
  • Entrepreneurship
  • Probability
  • Hospitality
  • Architecture
  • Public Economics
  • Game Theory
  • Bio Mechanics
  • Web Designing
  • Epidemiology
  • Mass Communication
  • Business Environment
  • Employee Motivation
  • Business Decision Making
  • Public Relations
  • Behavioral Finance
  • Organization Development
  • Micro Economics
  • Financial Accounting
  • Medical Education
  • Industrial Marketing
  • Biotechnology
  • Trigonometry
  • Information Technology(IT)
  • Computer Network
  • Information System
  • Java Script
  • Telecommunication
  • Bio Chemical
  • Programming
  • Computer Graphics
  • Data Mining
  • Mechanical Engineering
  • Visual Basic
  • Solid Works
  • Bio Medical
  • Transportation
  • Digital Electronics
  • Structural Engineering
  • Cryptography
  • Artificial Intelligence
  • Thermodynamics
  • Nuclear Engineering
  • Meteorology
  • Software Engineering
  • Fluid Mechanics
  • Computer Architecture
  • Data Structure
  • PHP Programming
  • Computer Science
  • Micro Processor
  • Operating System
  • Environmental Engineering
  • Assembly Language
  • Electrical Engineering
  • Agricultural Engineering
  • Cloud Computing
  • Electronics Engineering
  • Chemical Engineering
  • Relationship Management
  • Operations Management
  • Project Management
  • Marketing Planning Management
  • Behavior Management
  • Consumer Behavior
  • Business Development
  • Social Science
  • Supply Chain Management
  • Hotel Management
  • Brand Management
  • Risk Management
  • International Business Strategy
  • Change Management
  • Operation Research
  • Demand Supply
  • Macro Economics
  • Managerial Economics
  • Recruitment
  • Managerial Accounting
  • Strategic Resource
  • Corporate Finance
  • Interim Management
  • Performance Management
  • Time Management
  • Business Communication
  • New Product Development
  • Personal Finance
  • Business Intelligence
  • Conflict Management
  • Econometrics
  • Book Keeping
  • Segmenting Positioning
  • Global Business Strategy
  • Sustainable Business Strategy
  • Quantitative Analysis
  • Business Finance
  • International Finance
  • Cost Accounting
  • Digital Marketing
  • Business Plan
  • Financial Risk
  • MBA Essay Writing Service 
  • Marketing Essay
  • Nursing Essay Writing Service
  • Business Essay
  • Economics Essay
  • Finance Essay
  • Geography Essay
  • History Essay
  • English Essay
  • Management Essay
  • Leadership Essay
  • Education Essay
  • Politics Essay
  • Environmental Essay
  • Philosophy Essay
  • Cheap Essay
  • Write My Essay
  • Essay Writing Help UK
  • Academic Essay Examples
  • How to write an essay structure
  • Do My Essay
  • Essay Proofreading Editing Services
  • Law Assignment
  • Criminal Law
  • Commercial Law
  • Contract Law
  • Business Law
  • Corporate Law
  • International Law
  • Taxation Law
  • Constitutional Law
  • Property Law
  • Administrative Law
  • Company Law
  • Criminology Law
  • Insurance Law
  • Employment Law
  • Dissertation Topics
  • Marketing Dissertation Topics
  • Law Dissertation Topics
  • Business Dissertation Topics
  • Finance Dissertation Topics
  • Economics Dissertation Topics
  • Psychology Dissertation Topics
  • MBA Dissertation Topics
  • History Dissertation Topics
  • Nursing Dissertation Topics
  • Management Dissertation Topics
  • Accounting Dissertation Topics
  • Fashion Dissertation Topics
  • English Dissertation Topics
  • Human Resource Dissertation Topics
  • Tourism Dissertation Topics
  • Computer Science Dissertation Topics
  • Media Dissertation Topics
  • Politics Dissertation Topics
  • E-Commerce Dissertation Topics
  • Operations Management Dissertation Topics
  • Education Dissertation Topics
  • PhD Dissertation
  • Engineering Dissertation
  • Academic Dissertation
  • Biology Dissertation
  • Psychology Dissertation
  • Statistics Dissertation
  • Law Dissertation
  • Marketing Dissertation
  • MBA Dissertation
  • Nursing Dissertation
  • Finance Dissertation
  • Write My Dissertation
  • Dissertation Help London
  • Dissertation Help Manchester
  • Dissertation Structure
  • Dissertation Proofreading Services
  • Dissertation Conclusion
  • Dissertation Editing Services
  • Masters Dissertation Help
  • Dissertation Writing Services
  • Java Coursework
  • Accounting Coursework
  • Business Coursework
  • Finance Coursework
  • Marketing Coursework
  • English Coursework
  • Science Coursework
  • Chemistry Coursework
  • Economics Coursework
  • Law Coursework
  • Pharmacology Coursework
  • College Coursework
  • Maths Coursework
  • Biology Coursework
  • Psychology Coursework
  • Teaching assistance Level 2 Coursework
  • Apple Case Study Help
  • IKEA Case Study Help
  • McDonald's Case Study Help
  • Zara Case Study Help
  • ASDA Case Study
  • Nike Case Study Help
  • TESCO Case Study
  • Tesla Case Study
  • Vodafone Case Study Help
  • Do My Homework
  • Physics Homework Help
  • Accounting Homework Help
  • Math Homework Help
  • Statistics Homework Help
  • Finance Homework Help
  • Mission & Vision
  • How It works
  • Hire Writers
  • Paraphrasing Tool
  • Grammar Checker
  • Plagiarism Checker
  • Essay Typer
  • Dissertation Outline Generator
  • Thesis Statement Generator

Instant Assignmnent Help

The Ultimate Guide to Writing a Dissertation in Business Studies: Step-by-Step Assistance

Table of contents, dissertation in business studies: a matter of honor, what is the structure of a dissertation in business studies, how to write a dissertation in business studies 7 steps to success, can't figure out writing a dissertation in business studies take assistance.

Writing a dissertation is a challenging yet most crucial task that students have to finish in their academic careers. It takes a lot of effort and research to begin a document of such stature. Students' entire hard work in their educational learning curve comes to this document as it is the last document on which their degree depends. If you have submitted every paper on time and failed to deliver the dissertation, you have lost the entire year. Yes, it is that important of a document! Things get more severe when you have to write a dissertation on business studies, and all the field scholars will agree with it happily! To help you overcome all the arrears in the path, we bring you the ultimate guide to writing a dissertation in business studies: a step-by-step assistance blog. That's right, this blog is a one-stop destination for all your worries related to writing a quality business studies dissertation, so make sure you read it till the end.

Without wasting time, let's get started with the basics of business studies and understand why students want to finish a dissertation in the field in the next section!

The field of business studies is no joke. Students pursuing their masters in the area know it very well, so we will not go into depth about what makes it challenging. However, you must know why this single document is considered a matter of pride and honor among the students of the field and why they try desperately to get the approval of their professor for their dissertation.

You see, there are so many applications of business studies in our daily life that it has become a required field of study for society. An individual studying the area always want to master it, but only a few capable students can crack the last nut, the dissertation. Now imagine becoming a master in the field that everyone in the world is connected to in one way or another? The scope of growth is endless if you know how to use your intellect and a dissertation in business studies helps you establish that you know what you are doing. Suppose you compare the difference between a bachelor's degree and a master's. In that case, you will find that the courses are different, the approaches are more challenging, and the documents required to submit are more demanding. After coming through all those requirements, you are indeed a worthy candidate for a better job opportunity. Since only a few students can cross the bridge based on their dissertation, it indeed is a matter of pride and honor.

Now that you know the document's significance, move on to the next section of this ultimate guide of writing a dissertation in business studies: step-by-step assistance where you are going to find the structure of the document. Have a look!

Before you start writing your dissertation in business studies, you must know a set structure that you have to follow. Learning about the structure gives you a lead in research and content curation. Moreover, when you see the flow of your document, you get better insights into how to mold the direction of your writing, and hence it is always better to know. 

A dissertation on business studies always has the following structure: -

  • Introduction
  • Literature Review
  • Methodology
  • Discussion / Conclusion
  • Bibliography

Using these sections in the document, you can quickly establish every relevant information and convey it to the reader. You can come up with things to write in each chapter of the paper, which will make it custom, for instance.

After learning about the structure, the only thing stopping you is knowing how to approach the document and writing process of the same. Well, do not worry, as the experts are always here for you, and in this ultimate guide to writing a dissertation in business studies, we are here to provide you with complete step-by-step assistance. You can find the writing process of the experts in the next section!

To write a quality dissertation in business studies, you need to follow a 7 step process as the experts do. These 7 steps are - 

Step 1 - Create a Solid Dissertation Proposal

Before starting the dissertation, you need to get your idea approved, and for that, you must create a solid dissertation proposal. You are going to need an interesting topic , to begin with, the proposal. Finish all the necessary aspects of creating a proposal. This proposal document will give the professor all the insights about your intentions in mind. Feel free to add details as the committee loves a detailed proposal.

Step 2 - Outline Your Dissertation Chapters

After getting approval on your dissertation proposal, it is time to start working on your actual document. The best approach is to use an outline to finish the paper. You can break down the chapters into things you want to include in them. A small summary is enough to give you an idea while writing. It always makes the process swift. The same should be done for all sorts of marketing dissertation topics or any other field for that matter.

Step 3 - Research for Data to Fill the Outline

Once you know what goes where it's time to find the "what"! Yes, research thoroughly to fill your outline. You need to meet the high word count of the document and justify every factor in detail, so make sure that you do not lack behind in research as if you have less data than you have to write, you might get stuck in the middle of the process which is always a no-no!

Step 4 - Divide the Task into Chunks (Section Wise)

Looking at a dissertation that is 20,000 words due can become intimidating at times. However, it would be best if you did not worry about the size of the document, as you have the option of breaking down the document into smaller sections and chunks. This helps you set your goals that are realistic and achievable. You can break down the document into chapters or sections; it's your choice!

Step 5 - Write the Document One Section at a Time

Forget about the lengthy document and tedious writing experience. Instead, only focus on creating a better section for whatever you are working on. When you start writing the document, your goal should be to finish the current section diligently. This way, you get through the entire document without losing focus or feeling intimidated by lengthy tasks.

Step 6 - Re-Check Your Draft for Voids

After you have written the paper, do not forget to re-check the document. Understandably, you will make mistakes while working on the document; however, in this step, you are not looking for errors; you are looking for voids or things that you might have left untouched while writing. It is usual and can happen to anyone, so make sure you check the document twice!

Step 7 - Edit, Proofread, & Submit

Last but not least, proofread the document and filter out all the errors from your document. Make amends to the issues you find while proofreading and ensure that the document is error-free. Proofreading brings extra polish to your document, and hence you should always keep things in your control by proofreading it.

Once you have finished all the steps diligently, your document is completed, and you can relax about finishing the document. Writing a dissertation on business studies is not an arduous task; however, it is undoubtedly a tiring one. If you have the capabilities to uphold the quality of the document without feeling tired, then this is the ultimate guide to writing a dissertation in business studies with step-by-step assistance. Feel free to bookmark this blog so that you can use it as you see fit. 

After all the steps shared in the ultimate guide to writing a dissertation in business studies with step-by-step assistance, if you are unable to cope with the requirements of the professor, then, believe it or not, something is wrong. You can either scratch your head and waste time in understanding what went wrong, or you can choose Instant Assignment Help's professional dissertation writing help .

Experienced writers in our team at  assignment help UK do everything in their power to help you reach the desired goal, and the best part is they always deliver on the promises, that too on time! If the business studies dissertation writing is becoming troublesome, reach out to the experts and place your order today!

We hope this thorough ultimate guide to writing a dissertation in business studies will give you step-by-step assistance with your work. If you can't make use of the document, you know where to reach it!

You may also like this: What is Purposive Sampling? Methods, Examples & More!

Fill Your Requirements & Get Professional Help

Price Start From

FOR FIRST ORDER GET EXTRA 25% OFF

Our unique Features

24/7 Customer Support

100% Customer Satisfaction

No Privacy Infringement

Quick Services

Subject Experts

Innovative Documents

Latest Blog Posts

 A Quick Guide to Informative Speech with 55+ Great Topics!

A Quick Guide to Informative Speech with 55+ Great Topics!

22021 Views

Here are 100+ Compare and Contrast Essays Topics to Write

Here are 100+ Compare and Contrast Essays Topics to Write

Professional Assignment Writers

Choose a writer for your task among hundreds of professionals

Attached Files

Mobile-view

Please rotate your device

We don't support landscape mode yet. Please go back to portrait mode for the best experience

Limited Time Offer

Exclusive Library Membership + FREE Wallet Balance

1 Month Access !

5000 Student Samples

10,000 Answers by Experts

Get $300 Now

  •    Home
  • Article citations
  • Biomedical & Life Sci.
  • Business & Economics
  • Chemistry & Materials Sci.
  • Computer Sci. & Commun.
  • Earth & Environmental Sci.
  • Engineering
  • Medicine & Healthcare
  • Physics & Mathematics
  • Social Sci. & Humanities

Journals by Subject  

  • Biomedical & Life Sciences
  • Chemistry & Materials Science
  • Computer Science & Communications
  • Earth & Environmental Sciences
  • Social Sciences & Humanities
  • Paper Submission
  • Information for Authors
  • Peer-Review Resources
  • Open Special Issues
  • Open Access Statement
  • Frequently Asked Questions

Publish with us  

Article citations more>>.

Dudovskiy, D. (2016). The Ultimate Guide to Writing A Dissertation In Business Studies. A Step by Step Assistance (1st ed.). Research methodology.

has been cited by the following article:

TITLE: An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia

KEYWORDS: Call Centre , In House , Offshore , Outsource , Service , Customer Service , Customer Satisfaction

JOURNAL NAME: Open Journal of Social Sciences , Vol.8 No.2 , February 28, 2020

ABSTRACT: Call Centres can be considered as important channels of communication in an organisation as they are the first point of integration between call centre agents that represent the business and customers. Therefore, it is key that agents should be correctly sizing the opportunity of any given call, because a Call Centre can bring benefits not only in terms of improved customer service through efficiency, but also in terms of increasing market share through effectiveness. This paper sorts to assess outsourcing of offshore call centres on customer service as most studies have not yet examined impact of offshore call centres on customer service in Zambian commercial banks. In order to address this gap, this study explores the different types of call centres, challenges faced and discuss what would help the organisations grow in market share and at the same time deliver excellent customer service.The study was based on 125 commercial bank customers. Purposive sampling was used in the study. Descriptive statistics and correlation were used to analyse the data. The results show that the call centre is a very important aspect of customer relations as all the customers sampled indicated that they utilise the call centre line for various services ranging from balance inquiries, account transactions, internet banking services, mobile banking services as well as other inquiries. Following the various challenges experienced by customers as shown in the results, it is therefore concluded and recommended that creating local call centres in Zambia would help so much in alleviating these challenges and improve customer experience.

Related Articles:

  • Open   Access Articles The 2 nd Step by Step International Spinal Cord Repair—Combining research Step by Step into multi-pronged approaches for spinal cord repair Maria Teresa Moreno-Flores, Francois Ferón, Victor Arvanian, Armin Blesch, Armin Curt, David J. Fink, Marina Mata, Kinichi Nakashima, Xavier Navarro, Francisco Javier Rodríguez, Michal Schwartz, Mikael Svensson, Erik Sundstrom, Joan Romero, Filip Lim Journal of Biomedical Science and Engineering Vol.6 No.7B , July 18, 2013 DOI: 10.4236/jbise.2013.67A2003
  • Open   Access Articles Francis Turbine and Governor Improved Models Considering Step Closing Law of Guide Vanes for Power System Stability Analysis Yuheng Tang Journal of Power and Energy Engineering Vol.2 No.9 , September 16, 2014 DOI: 10.4236/jpee.2014.29018
  • Open   Access Articles A guide to neuropsychological report writing Patapia Tzotzoli Health Vol.4 No.10 , October 31, 2012 DOI: 10.4236/health.2012.410126
  • Open   Access Articles Research on Case Studies: A Concise Guide on International Law Case Studies Wenjun Yan Advances in Applied Sociology Vol.13 No.2 , February 15, 2023 DOI: 10.4236/aasoci.2023.132006
  • Open   Access Articles Valid Quantization: The Next Step John R. Klauder Journal of High Energy Physics, Gravitation and Cosmology Vol.8 No.3 , July 18, 2022 DOI: 10.4236/jhepgc.2022.83044
  • Journals A-Z

About SCIRP

  • Publication Fees
  • For Authors
  • Peer-Review Issues
  • Special Issues
  • Manuscript Tracking System
  • Subscription
  • Translation & Proofreading
  • Volume & Issue
  • Open Access
  • Publication Ethics
  • Preservation
  • Privacy Policy

IMAGES

  1. The Ultimate Guide to Writing a Dissertation in Business Studies: A

    writing a dissertation in business studies

  2. A Step-by-Step Guide to Writing Business Studies Dissertation!

    writing a dissertation in business studies

  3. How to Write a Dissertation in Business Studies

    writing a dissertation in business studies

  4. An Insider's Guide To Writing A Dissertation In Business Studies

    writing a dissertation in business studies

  5. The Ultimate Guide to Writing a Dissertation in Business Studies: A

    writing a dissertation in business studies

  6. How to Write a Dissertation Writing : Step by Step

    writing a dissertation in business studies

VIDEO

  1. How to write a Business Dissertation?

  2. How to Write a Management Dissertation? : A Step-by-Step Guide

  3. How to Write a Dissertation Introduction

  4. MBA HR Dissertation Writing Support/Training/Guidance

  5. How to Write an MBA Dissertation ?

  6. How to Write a Law Dissertation?

COMMENTS

  1. How To Write A Dissertation Or Thesis

    Craft a convincing dissertation or thesis research proposal. Write a clear, compelling introduction chapter. Undertake a thorough review of the existing research and write up a literature review. Undertake your own research. Present and interpret your findings. Draw a conclusion and discuss the implications.

  2. The Ultimate Guide to Writing a Dissertation in Business Studies: A

    The e-book can be used by students on both levels - Bachelors and Masters, as it explains the underlying principles and rules of writing dissertation in business studies, and these principles are equally effective for Bachelors and Masters Dissertations.

  3. (PDF) A Guide to Dissertation Writing

    A Guide to Dissertation Writing (1st ed.). University of Central Lancashire, Preston, UK. the title "A Guide to Dissertation Writing,". Many students struggle to co mplete their. dissertations ...

  4. What Is a Dissertation?

    A dissertation is a long-form piece of academic writing based on original research conducted by you. It is usually submitted as the final step in order to finish a PhD program. Your dissertation is probably the longest piece of writing you've ever completed. It requires solid research, writing, and analysis skills, and it can be intimidating ...

  5. PDF A Practical Guide to Dissertation and Thesis Writing

    In some theses, two original empirical studies may be necessary to propose and test a hypothesis. However, both dissertations and theses are expected to meet the same standard of originality, approaching a new area of study and ... Originality is a key issue in both dissertation and thesis development and writing (Bailey, 2014; Ferguson, 2009 ...

  6. PDF A Complete Dissertation

    dissertation. Reason The introduction sets the stage for the study and directs readers to the purpose and context of the dissertation. Quality Markers A quality introduction situates the context and scope of the study and informs the reader, providing a clear and valid representation of what will be found in the remainder of the dissertation.

  7. How to Write a Dissertation: Step-by-Step Guide

    Dissertations typically include a literature review section or chapter. Create a list of books, articles, and other scholarly works early in the process, and continue to add to your list. Refer to the works cited to identify key literature. And take detailed notes to make the writing process easier.

  8. Dissertation Structure & Layout 101 (+ Examples)

    Abstract or executive summary. The dissertation abstract (or executive summary for some degrees) serves to provide the first-time reader (and marker or moderator) with a big-picture view of your research project. It should give them an understanding of the key insights and findings from the research, without them needing to read the rest of the report - in other words, it should be able to ...

  9. Guide to Writing Your Thesis/Dissertation : Graduate School

    Formatting Requirement and Standards. The Graduate School sets the minimum format for your thesis or dissertation, while you, your special committee, and your advisor/chair decide upon the content and length. Grammar, punctuation, spelling, and other mechanical issues are your sole responsibility. Generally, the thesis and dissertation should ...

  10. Step-By-Step Guide on How to Write a Business Dissertation

    To ensure that you write a good paper, here are some important tips for writing your dissertation. First, read the brief. It contains important information about your thesis. Second, make a note of the due date. Table of contents when writing a Business Dissertation. Before writing a Table of Contents, you should first create a working title.

  11. John Dudovskiy (Author of The Ultimate Guide to Writing a Dissertation

    John Dudovskiy's books. Average rating: 4.31 · 81 ratings · 5 reviews · 1 distinct work • Similar authors. The Ultimate Guide to Writing a Dissertation in Business Studies: A Step-by-Step Assistance. 4.31 avg rating — 81 ratings — published 2016. Want to Read. saving…. Want to Read. Currently Reading.

  12. E-Book

    The e-book can be used by students on both levels - Bachelors and Masters, as it explains the underlying principles and rules of writing dissertation in business studies, and these principles are equally effective for Bachelors and Masters Dissertations. "A fantastic book and a big help". - Lewis Scollen, Leeds Beckett University, England.

  13. Dissertation Writing Guide for Business

    Introduction. Our guide to writing a business dissertation is split into 5 sections: 1. Finding your research topic for your business dissertation. Like any dissertation or thesis, a business dissertation needs first and foremost to be original. Before you even begin, you should spend some time reading widely in your topic of interest and then ...

  14. Practical Handbook to Dissertation and Thesis Writing

    provides a step by step direction in creating a. comprehensive dissertation or thesis. The follow ing are. the some of the topics included in the book. - Chapter One which provides the background ...

  15. How to Write a Thesis or Dissertation Introduction

    To help guide your reader, end your introduction with an outline of the structure of the thesis or dissertation to follow. Share a brief summary of each chapter, clearly showing how each contributes to your central aims. However, be careful to keep this overview concise: 1-2 sentences should be enough. Note.

  16. Homepage

    Company reports, analysis and business research methods since 2011 by John Dudovskiy Save hours of business research by using a library of thoroughly written reports and articles. See Analytical Tools Learn Writing Dissertation Business reports on world's top companies See All Reports Why Us? All you need for your business research Trusted source of knowledge, honed by years of experience ...

  17. The Ultimate Guide to Writing a Dissertation in Business Studies: A

    The Ultimate Guide to Writing a Dissertation in Business Studies: A Step-by-Step Assistance. 2024 edition $ 9.99

  18. Ultimate Guide to Writing a Dissertation in Business Studies

    The Ultimate Guide to Writing a Dissertation in Business Studies: A Step-by-Step Assistance. Get Instant 50% Discount on Live Chat! Master the art of writing a business studies dissertation with our ultimate guide. Achieve academic excellence in this comprehensive resource.

  19. A Step-By-Step Guide On Writing the Dissertation ...

    A Step-By-Step Guide On Writing the Dissertation (Paperbacks on Amazon) August 2019. Publisher: Independently published. ISBN: 978-1081867089. Authors: Michael Amanfi. Grand Canyon University.

  20. Tips and Resources for a Successful Summer of Dissertation Writing

    For those early on in their dissertation-writing process, a committee meeting is also a valuable opportunity to set parameters. "One of the problems with the excitement for the discipline that happens post-quals is that it results in too many ideas," says Director. Soracco. Your committee members should give you input on productive research ...

  21. How to Write a Dissertation on Business Studies? A Complete Guide By

    To write a quality dissertation in business studies, you need to follow a 7 step process as the experts do. These 7 steps are -. Step 1 - Create a Solid Dissertation Proposal. Before starting the dissertation, you need to get your idea approved, and for that, you must create a solid dissertation proposal. You are going to need an interesting ...

  22. The Ultimate Guide to Writing a...

    Readers' questions about The Ultimate Guide to Writing a Dissertation in Business Studies: A Step-by-Step Assistance. 1 question answered.

  23. Dudovskiy, D. (2016). The Ultimate Guide to Writing A Dissertation In

    The Ultimate Guide to Writing A Dissertation In Business Studies. A Step by Step Assistance (1st ed.). Research methodology. has been cited by the following article: TITLE: An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia. AUTHORS: Zillah Nkonde, Jackson Phiri. KEYWORDS ...