• DOI: 10.2478/nybj-2018-0001
  • Corpus ID: 158963764

A Case Study of Supply Chain Management in a Manufacturing Company in China

  • Renfei Luo , Jiedan Huang , +1 author P. Pun
  • Published in Nang Yan Business Journal 1 June 2018
  • Business, Engineering

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A data-driven research on optimizing supply chain logistics for manufacturing companies: a predictive modeling approach, postponement strategies for global downstream supply chains: a conceptual framework, 23 references, supply chain design and analysis:: models and methods, consolidating product sizes to minimize inventory levels for a multi-stage production and distribution system, supply chain logistics management, integrated production, inventory and distribution systems, issues in supply chain management, supply chain inventory management and the value of shared information, a production inventory model for vendor–buyer coordination with quantity discount, backordering and rework for fixed life time products, production planning systems and their applicability to make-to-order companies, supply chain management: strategy, planning and operation, s. chopra, p. meindl, 5th ed, logistics strategies for global businesses, related papers.

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Case 1: Rising Health Care Costs And The Role Of Outsourcing And Offshoring In The U.S. Health Care Sector

In this case study, your students will identify factors that are driving the health care costs higher in the United States than in peer countries. They will also discuss advantages and disadvantages of emerging trends in supply chain management such as adopting outsourcing in health care. After reading the case, they are encouraged to create an argument in favor of or against the view that health care offshoring is a threat to the U.S. health care industry.  See case study . 

  • Case 2: McDonald’s Reinvents Itself Again

In this case study, your students will identify factors that are affecting demand management in the fast food industry and evaluate the reinvention strategy that McDonald’s has used to keep their fingers firmly on the pulse of their international customer base. Students will also be asked to advice McDonald’s with regards to future trends and the changes it should consider. After reading the case, they are encouraged to research areas in which the company plans to reinvent itself in the coming years, particularly in light of the appointment of its new CEO and the COVID-19 pandemic. See case study

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Examining the response to covid-19 in logistics and supply chain processes: insights from a state-of-the-art literature review and case study analysis.

case study of supply chain management pdf

1. Introduction

  • RQ1 (scientific): How have researchers studied the impact of COVID-19 on logistics and supply chain processes? Which industrial sectors were mostly studied and why? Which additional topics can be related to COVID-19 and logistics/supply chain?
  • RQ2 (practical): What effects of COVID-19 on logistics and supply chain processes were experienced by companies?

2. Materials and Methods

2.1. systematic literature review, 2.1.1. sample creation, 2.1.2. descriptive analyses, 2.1.3. paper classification.

  • Macro theme: sustainability, resilience, risk, information technology, economics, performance, planning and food security. This classification represents paper’s core topic.
  • Industrial sector: aerospace, agri-food, apparel, automotive, construction, e-commerce, electronic, energy, fast-moving consumer goods, food, healthcare, logistics, manufacturing and service.
  • Data collection method: questionnaire/interview, third-party sources or case study. This classification represents the method used by the authors to collect the data useful to their study.
  • Research method: statistical, decision-making, simulation, empirical, literature review or economic. This category describes the tool used by the authors to conduct the study and reach the related goals.
  • Specific method, e.g., descriptive statistics, structural equation modeling (SEM), multi-criteria decision making (MCDM), etc.; this feature describes more accurately the type of work carried out by the authors and the tools used.
  • Country: it reflects the geographical area in which the study was carried out, in terms, for instance, of the country in which a sample of people has been interviewed or where empirical data were collected, or where the simulation was set. This method of classification, although more elaborated, was preferred over traditional approaches, in which the country of the study is defined based merely on the affiliation of the first author of the paper, because the exact knowledge of the country in which the study was carried out is, for sure, a more representative source of information about the research. This is true in general, but it is even more important for this subject matter, as the management of the COVID-19 pandemic was made on a country or regional basis, with significant differences from country to country; knowing the exact location of the study helps in better interpreting the research outcomes. Possible entries in this field also include “multiple countries” and “not specified”, with the obvious meanings of the terms.

2.1.4. Cross-Analyses

2.1.5. interrelated aspects, 2.2. case study, 2.2.1. data collection.

  • Economic data: some key economic data were retrieved from the company’s balance sheet, from 2019 up to the latest available document, which refers to 2022.
  • Organizational data: these data describe changes in the operational, decision-making and business structure of the company in terms, e.g., of number of employees hired, number of drivers, etc.
  • The related data were collected and elaborated between July and September 2023.

2.2.2. Survey Phase

2.2.3. analysis and summary, 3. results—systematic literature review, 3.1. descriptive statistics, 3.2. common classification fields, 3.2.1. macro theme, 3.2.2. industrial sector, 3.2.3. data collection method, 3.2.4. research method, 3.2.5. country, 3.3. cross-analyses, 3.3.1. macro theme vs. industrial sector, 3.3.2. research method vs. macro theme, 3.4. interrelated aspects, 4. results—case study, 4.1. company overview, 4.2. pre-covid-19 period, 4.3. covid-19 period, 4.4. post-covid-19 period, 4.5. analysis and summary.

  • Strengths : at present, Company A benefits from a robust network of relationships with customers and suppliers (e.g., drivers), which was leveraged during the pandemic period to provide a rapid response to the increased request by the consumers. The company has also leveraged the usage of digital technologies, which made logistics activities more efficient and, again, allowed the company to respond to consumer demand in the pandemic period.
  • Weaknesses : Company A has suffered from low economic results, in particular in the post-COVID-19 period, mainly due to the high production costs. Efforts must be made by the company to reduce expenses. At the same time, however, the service level, in terms of delivery lead time or on-time delivery, should be safeguarded.
  • Opportunities : the growth of e-commerce, experienced in the COVID-19 period but expected to last over time, creates opportunities for increasing the volume of items handled by Company A. Indeed, the survey phase demonstrated that the company’s consumers have shifted towards the usage of online sales; hence, the company could consider investing in this area to increase its market share. By leveraging the e-commerce logistics and diversifying service, expansions could also be possible at an international level. Even if the company has already embraced the implementation of digital technologies, some emerging technologies (e.g., drones or advanced traceability systems) could also be introduced for further improving the logistics efficiency. Finally, sustainability is another opportunity to be leveraged, because of the current push towards the adoption of environmental-friendly logistics solutions. Examples of those solutions include a reduction in CO 2 emissions, and the usage of electric vehicles or zero-impact materials.
  • Threats : the growth of e-commerce can be seen as an opportunity, but because many logistics companies have already entered this field, the sector is characterized by very high competition, which could limit the market share of Company A; this could instead be seen as a threat needing to be properly managed. Another threat comes from the increased cost of fuel, which, for sure, for a logistics company plays an important role in determining the cost of the transport activities (also, having previously observed that the company suffered from a limited revenue in recent years). This factor could further push towards the adoption of environmentally friendly transport modes (e.g., electric vehicles), which have been previously mentioned as an opportunity for leveraging in the logistics sector.

5. Conclusions

5.1. answer to the research questions, 5.2. scientific and practical implications, 5.3. suggestions for future research directions, author contributions, institutional review board statement, informed consent statement, data availability statement, conflicts of interest.

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Click here to enlarge figure

SourceNo. of PapersScimago Ranking
Sustainability (Switzerland)10Q1–Q2
International Journal of Logistics Management6Q1
Journal of Global Operations and Strategic Sourcing5Q2
Agricultural Systems5Q1
Benchmarking4Q1
International Journal of Production Research3Q1
Research MethodNo. of Papers
ANOVA2
Contingency analysis and frequency analysis1
Cronbach’s alpha1
Descriptive statistics8
Econometric1
Hypothesis test5
Keyword analysis1
Logistic regression—R software1
Partial Least Square (PLS)1
PLS-SEM11
Random forest regression 1
Regression 3
SEM9
Descriptive statistics, bias and common method variance test, multiple regression analysis and mediation test1
Analysis with SPSS and Nvivo 1
Best Worst Method1
Decision-Making Trial and Evaluation Laboratory (DEMATEL)1
DEMATEL—Maximum mean de-entropy (MMDE)1
Fuzzy10
ISM1
ISM-Bayesian network (BN)1
ISM-Cross-Impact Matrix Multiplication Applied to Classification (MICMAC)1
Multi-Attribute Decision Making (MADM)1
Multi-Attribute Utility Theory (MAUT)1
Multi-Criteria Decision Methods (MCDM)6
SWOT analysis2
Total Interpretive Structural Modelling (TISM) + MICMAC analysis1
Case study7
Framework and case study1
Product design changes (PDC)—domain modelling1
Qualitative5
ABC analysis2
Poisson pseudo-maximum likelihood (PPML)1
Method of stochastic factor economic–mathematical analysis1
Discrete Event Simulation (DES)1
System dynamics approach1
Multi-period simulation 1
Industrial SectorNo. of Papers
Logistics13
Manufacturing4
Food4
Automotive3
Agri-food3
Industrial SectorNo. of Papers
Logistics10
Food7
Agri-food6
Manufacturing6
Healthcare2
Electronic2
Industrial SectorNo. of Papers
Logistics9
Food3
Agri-food3
Manufacturing2
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Share and Cite

Monferdini, L.; Bottani, E. Examining the Response to COVID-19 in Logistics and Supply Chain Processes: Insights from a State-of-the-Art Literature Review and Case Study Analysis. Appl. Sci. 2024 , 14 , 5317. https://doi.org/10.3390/app14125317

Monferdini L, Bottani E. Examining the Response to COVID-19 in Logistics and Supply Chain Processes: Insights from a State-of-the-Art Literature Review and Case Study Analysis. Applied Sciences . 2024; 14(12):5317. https://doi.org/10.3390/app14125317

Monferdini, Laura, and Eleonora Bottani. 2024. "Examining the Response to COVID-19 in Logistics and Supply Chain Processes: Insights from a State-of-the-Art Literature Review and Case Study Analysis" Applied Sciences 14, no. 12: 5317. https://doi.org/10.3390/app14125317

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