what are the obstacles in problem solving

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Overview of the Problem-Solving Mental Process

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

Rachel Goldman, PhD FTOS, is a licensed psychologist, clinical assistant professor, speaker, wellness expert specializing in eating behaviors, stress management, and health behavior change.

• Identify the Problem
• Define the Problem
• Form a Strategy
• Organize Information
• Allocate Resources
• Monitor Progress
• Evaluate the Results

Frequently Asked Questions

Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue.

The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything they can about the issue and then using factual knowledge to come up with a solution. In other instances, creativity and insight are the best options.

It is not necessary to follow problem-solving steps sequentially, It is common to skip steps or even go back through steps multiple times until the desired solution is reached.

In order to correctly solve a problem, it is often important to follow a series of steps. Researchers sometimes refer to this as the problem-solving cycle. While this cycle is portrayed sequentially, people rarely follow a rigid series of steps to find a solution.

The following steps include developing strategies and organizing knowledge.

1. Identifying the Problem

While it may seem like an obvious step, identifying the problem is not always as simple as it sounds. In some cases, people might mistakenly identify the wrong source of a problem, which will make attempts to solve it inefficient or even useless.

Some strategies that you might use to figure out the source of a problem include :

• Asking questions about the problem
• Breaking the problem down into smaller pieces
• Looking at the problem from different perspectives
• Conducting research to figure out what relationships exist between different variables

2. Defining the Problem

After the problem has been identified, it is important to fully define the problem so that it can be solved. You can define a problem by operationally defining each aspect of the problem and setting goals for what aspects of the problem you will address

At this point, you should focus on figuring out which aspects of the problems are facts and which are opinions. State the problem clearly and identify the scope of the solution.

3. Forming a Strategy

After the problem has been identified, it is time to start brainstorming potential solutions. This step usually involves generating as many ideas as possible without judging their quality. Once several possibilities have been generated, they can be evaluated and narrowed down.

The next step is to develop a strategy to solve the problem. The approach used will vary depending upon the situation and the individual's unique preferences. Common problem-solving strategies include heuristics and algorithms.

• Heuristics are mental shortcuts that are often based on solutions that have worked in the past. They can work well if the problem is similar to something you have encountered before and are often the best choice if you need a fast solution.
• Algorithms are step-by-step strategies that are guaranteed to produce a correct result. While this approach is great for accuracy, it can also consume time and resources.

Heuristics are often best used when time is of the essence, while algorithms are a better choice when a decision needs to be as accurate as possible.

4. Organizing Information

Before coming up with a solution, you need to first organize the available information. What do you know about the problem? What do you not know? The more information that is available the better prepared you will be to come up with an accurate solution.

When approaching a problem, it is important to make sure that you have all the data you need. Making a decision without adequate information can lead to biased or inaccurate results.

5. Allocating Resources

Of course, we don't always have unlimited money, time, and other resources to solve a problem. Before you begin to solve a problem, you need to determine how high priority it is.

If it is an important problem, it is probably worth allocating more resources to solving it. If, however, it is a fairly unimportant problem, then you do not want to spend too much of your available resources on coming up with a solution.

At this stage, it is important to consider all of the factors that might affect the problem at hand. This includes looking at the available resources, deadlines that need to be met, and any possible risks involved in each solution. After careful evaluation, a decision can be made about which solution to pursue.

6. Monitoring Progress

After selecting a problem-solving strategy, it is time to put the plan into action and see if it works. This step might involve trying out different solutions to see which one is the most effective.

It is also important to monitor the situation after implementing a solution to ensure that the problem has been solved and that no new problems have arisen as a result of the proposed solution.

Effective problem-solvers tend to monitor their progress as they work towards a solution. If they are not making good progress toward reaching their goal, they will reevaluate their approach or look for new strategies .

7. Evaluating the Results

After a solution has been reached, it is important to evaluate the results to determine if it is the best possible solution to the problem. This evaluation might be immediate, such as checking the results of a math problem to ensure the answer is correct, or it can be delayed, such as evaluating the success of a therapy program after several months of treatment.

Once a problem has been solved, it is important to take some time to reflect on the process that was used and evaluate the results. This will help you to improve your problem-solving skills and become more efficient at solving future problems.

A Word From Verywell​

It is important to remember that there are many different problem-solving processes with different steps, and this is just one example. Problem-solving in real-world situations requires a great deal of resourcefulness, flexibility, resilience, and continuous interaction with the environment.

Get Advice From The Verywell Mind Podcast

Hosted by therapist Amy Morin, LCSW, this episode of The Verywell Mind Podcast shares how you can stop dwelling in a negative mindset.

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You can become a better problem solving by:

• Practicing brainstorming and coming up with multiple potential solutions to problems
• Being open-minded and considering all possible options before making a decision
• Breaking down problems into smaller, more manageable pieces
• Asking for help when needed
• Researching different problem-solving techniques and trying out new ones
• Learning from mistakes and using them as opportunities to grow

It's important to communicate openly and honestly with your partner about what's going on. Try to see things from their perspective as well as your own. Work together to find a resolution that works for both of you. Be willing to compromise and accept that there may not be a perfect solution.

Take breaks if things are getting too heated, and come back to the problem when you feel calm and collected. Don't try to fix every problem on your own—consider asking a therapist or counselor for help and insight.

If you've tried everything and there doesn't seem to be a way to fix the problem, you may have to learn to accept it. This can be difficult, but try to focus on the positive aspects of your life and remember that every situation is temporary. Don't dwell on what's going wrong—instead, think about what's going right. Find support by talking to friends or family. Seek professional help if you're having trouble coping.

Davidson JE, Sternberg RJ, editors.  The Psychology of Problem Solving .  Cambridge University Press; 2003. doi:10.1017/CBO9780511615771

Sarathy V. Real world problem-solving .  Front Hum Neurosci . 2018;12:261. Published 2018 Jun 26. doi:10.3389/fnhum.2018.00261

By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

6 Common Problem Solving Barriers and How Can Managers Beat them?

What is the meaning of barriers to problem solving, what are the 6 barriers to problem solving, examples of barriers to problem solving, how to overcome problem solving barriers at work tips for managers, problem solving barriers faqs.

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Lack of motivation

Lack of knowledge, lack of resources, emotional barriers, cultural and societal barriers, fear of failure.

• Lack of motivation: A person who lacks motivation may struggle to complete tasks on time or produce quality work. For example, an employee who is disengaged from their job may procrastinate on essential tasks or show up late to work.
• Lack of knowledge : Employees who lack knowledge or training may be unable to perform their duties effectively. For example, a new employee unfamiliar with the company’s software systems may struggle to complete tasks on their computer.
• Lack of resources: Employees may be unable to complete their work due to a lack of resources, such as equipment or technology. For example, a graphic designer who doesn’t have access to the latest design software may struggle to produce high-quality designs.
• Emotional barriers: Emotional barriers can affect an employee’s ability to perform their job effectively. For example, an employee dealing with a personal issue, such as a divorce, may have trouble focusing on their work and meeting deadlines.
• Cultural and societal barriers: Cultural and societal barriers can affect an employee’s ability to work effectively. For example, an employee from a different culture may struggle to communicate effectively with colleagues or may feel uncomfortable in a work environment that is not inclusive.
• Fear of failure : Employees who fear failure may avoid taking on new challenges or may not take risks that could benefit the company. For example, an employee afraid of making mistakes may not take on a leadership role or hesitate to make decisions that could impact the company’s bottom line.
• Identify and Define the Problem: Define the problem and understand its root cause. This will help you identify the obstacles that are preventing effective problem solving.
• C ollaborate and Communicate: Work with others to gather information, generate new ideas, and share perspectives. Effective communication can help overcome misunderstandings and promote creative problem solving.
• Use Creative Problem Solving Techniques: Consider using creative problem solving techniques such as brainstorming, mind mapping, or SWOT analysis to explore new ideas and generate innovative solutions.
• Embrace Flexibility: Be open to new ideas and approaches. Embracing flexibility can help you overcome fixed mindsets and encourage creativity in problem solving.
• Invest in Resources: Ensure that you have access to the necessary resources, such as time, money, or personnel, to effectively solve complex problems.
• Emphasize Continuous Learning: Encourage continuous learning and improvement by seeking feedback, evaluating outcomes, and reflecting on the problem solving process. This can help you identify improvement areas and promote a continuous improvement culture.

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Find out now with the free problem-solving assessment for managers and leaders.

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What is Problem Solving? (Steps, Techniques, Examples)

By Status.net Editorial Team on May 7, 2023 — 5 minutes to read

What Is Problem Solving?

Definition and importance.

Problem solving is the process of finding solutions to obstacles or challenges you encounter in your life or work. It is a crucial skill that allows you to tackle complex situations, adapt to changes, and overcome difficulties with ease. Mastering this ability will contribute to both your personal and professional growth, leading to more successful outcomes and better decision-making.

Problem-Solving Steps

The problem-solving process typically includes the following steps:

• Identify the issue : Recognize the problem that needs to be solved.
• Analyze the situation : Examine the issue in depth, gather all relevant information, and consider any limitations or constraints that may be present.
• Generate potential solutions : Brainstorm a list of possible solutions to the issue, without immediately judging or evaluating them.
• Evaluate options : Weigh the pros and cons of each potential solution, considering factors such as feasibility, effectiveness, and potential risks.
• Select the best solution : Choose the option that best addresses the problem and aligns with your objectives.
• Implement the solution : Put the selected solution into action and monitor the results to ensure it resolves the issue.
• Review and learn : Reflect on the problem-solving process, identify any improvements or adjustments that can be made, and apply these learnings to future situations.

Defining the Problem

To start tackling a problem, first, identify and understand it. Analyzing the issue thoroughly helps to clarify its scope and nature. Ask questions to gather information and consider the problem from various angles. Some strategies to define the problem include:

• Brainstorming with others
• Asking the 5 Ws and 1 H (Who, What, When, Where, Why, and How)
• Analyzing cause and effect
• Creating a problem statement

Generating Solutions

Once the problem is clearly understood, brainstorm possible solutions. Think creatively and keep an open mind, as well as considering lessons from past experiences. Consider:

• Creating a list of potential ideas to solve the problem
• Grouping and categorizing similar solutions
• Prioritizing potential solutions based on feasibility, cost, and resources required
• Involving others to share diverse opinions and inputs

Evaluating and Selecting Solutions

Evaluate each potential solution, weighing its pros and cons. To facilitate decision-making, use techniques such as:

• SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
• Decision-making matrices
• Pros and cons lists
• Risk assessments

After evaluating, choose the most suitable solution based on effectiveness, cost, and time constraints.

Implementing and Monitoring the Solution

Implement the chosen solution and monitor its progress. Key actions include:

• Communicating the solution to relevant parties
• Setting timelines and milestones
• Assigning tasks and responsibilities
• Monitoring the solution and making adjustments as necessary
• Evaluating the effectiveness of the solution after implementation

Utilize feedback from stakeholders and consider potential improvements. Remember that problem-solving is an ongoing process that can always be refined and enhanced.

Problem-Solving Techniques

During each step, you may find it helpful to utilize various problem-solving techniques, such as:

• Brainstorming : A free-flowing, open-minded session where ideas are generated and listed without judgment, to encourage creativity and innovative thinking.
• Root cause analysis : A method that explores the underlying causes of a problem to find the most effective solution rather than addressing superficial symptoms.
• SWOT analysis : A tool used to evaluate the strengths, weaknesses, opportunities, and threats related to a problem or decision, providing a comprehensive view of the situation.
• Mind mapping : A visual technique that uses diagrams to organize and connect ideas, helping to identify patterns, relationships, and possible solutions.

Brainstorming

When facing a problem, start by conducting a brainstorming session. Gather your team and encourage an open discussion where everyone contributes ideas, no matter how outlandish they may seem. This helps you:

• Generate a diverse range of solutions
• Encourage all team members to participate
• Foster creative thinking

When brainstorming, remember to:

• Reserve judgment until the session is over
• Encourage wild ideas
• Combine and improve upon ideas

Root Cause Analysis

For effective problem-solving, identifying the root cause of the issue at hand is crucial. Try these methods:

• 5 Whys : Ask “why” five times to get to the underlying cause.
• Fishbone Diagram : Create a diagram representing the problem and break it down into categories of potential causes.
• Pareto Analysis : Determine the few most significant causes underlying the majority of problems.

SWOT Analysis

SWOT analysis helps you examine the Strengths, Weaknesses, Opportunities, and Threats related to your problem. To perform a SWOT analysis:

• List your problem’s strengths, such as relevant resources or strong partnerships.
• Identify its weaknesses, such as knowledge gaps or limited resources.
• Explore opportunities, like trends or new technologies, that could help solve the problem.
• Recognize potential threats, like competition or regulatory barriers.

SWOT analysis aids in understanding the internal and external factors affecting the problem, which can help guide your solution.

Mind Mapping

A mind map is a visual representation of your problem and potential solutions. It enables you to organize information in a structured and intuitive manner. To create a mind map:

• Write the problem in the center of a blank page.
• Draw branches from the central problem to related sub-problems or contributing factors.
• Add more branches to represent potential solutions or further ideas.

Mind mapping allows you to visually see connections between ideas and promotes creativity in problem-solving.

Examples of Problem Solving in Various Contexts

In the business world, you might encounter problems related to finances, operations, or communication. Applying problem-solving skills in these situations could look like:

• Identifying areas of improvement in your company’s financial performance and implementing cost-saving measures
• Resolving internal conflicts among team members by listening and understanding different perspectives, then proposing and negotiating solutions
• Streamlining a process for better productivity by removing redundancies, automating tasks, or re-allocating resources

In educational contexts, problem-solving can be seen in various aspects, such as:

• Addressing a gap in students’ understanding by employing diverse teaching methods to cater to different learning styles
• Developing a strategy for successful time management to balance academic responsibilities and extracurricular activities
• Seeking resources and support to provide equal opportunities for learners with special needs or disabilities

Everyday life is full of challenges that require problem-solving skills. Some examples include:

• Overcoming a personal obstacle, such as improving your fitness level, by establishing achievable goals, measuring progress, and adjusting your approach accordingly
• Navigating a new environment or city by researching your surroundings, asking for directions, or using technology like GPS to guide you
• Dealing with a sudden change, like a change in your work schedule, by assessing the situation, identifying potential impacts, and adapting your plans to accommodate the change.
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10 Problem-solving strategies to turn challenges on their head

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What is an example of problem-solving?

What are the 5 steps to problem-solving, 10 effective problem-solving strategies, what skills do efficient problem solvers have, how to improve your problem-solving skills.

Problems come in all shapes and sizes — from workplace conflict to budget cuts.

Creative problem-solving is one of the most in-demand skills in all roles and industries. It can boost an organization’s human capital and give it a competitive edge. 

Problem-solving strategies are ways of approaching problems that can help you look beyond the obvious answers and find the best solution to your problem . 

Let’s take a look at a five-step problem-solving process and how to combine it with proven problem-solving strategies. This will give you the tools and skills to solve even your most complex problems.

Good problem-solving is an essential part of the decision-making process . To see what a problem-solving process might look like in real life, let’s take a common problem for SaaS brands — decreasing customer churn rates.

To solve this problem, the company must first identify it. In this case, the problem is that the churn rate is too high. 

Next, they need to identify the root causes of the problem. This could be anything from their customer service experience to their email marketing campaigns. If there are several problems, they will need a separate problem-solving process for each one. 

Let’s say the problem is with email marketing — they’re not nurturing existing customers. Now that they’ve identified the problem, they can start using problem-solving strategies to look for solutions. 

This might look like coming up with special offers, discounts, or bonuses for existing customers. They need to find ways to remind them to use their products and services while providing added value. This will encourage customers to keep paying their monthly subscriptions.

They might also want to add incentives, such as access to a premium service at no extra cost after 12 months of membership. They could publish blog posts that help their customers solve common problems and share them as an email newsletter.

The company should set targets and a time frame in which to achieve them. This will allow leaders to measure progress and identify which actions yield the best results.

Perhaps you’ve got a problem you need to tackle. Or maybe you want to be prepared the next time one arises. Either way, it’s a good idea to get familiar with the five steps of problem-solving. 

Use this step-by-step problem-solving method with the strategies in the following section to find possible solutions to your problem.

1. Identify the problem

The first step is to know which problem you need to solve. Then, you need to find the root cause of the problem. 

The best course of action is to gather as much data as possible, speak to the people involved, and separate facts from opinions. 

Once this is done, formulate a statement that describes the problem. Use rational persuasion to make sure your team agrees .

2. Break the problem down 

Identifying the problem allows you to see which steps need to be taken to solve it. 

First, break the problem down into achievable blocks. Then, use strategic planning to set a time frame in which to solve the problem and establish a timeline for the completion of each stage.

3. Generate potential solutions

At this stage, the aim isn’t to evaluate possible solutions but to generate as many ideas as possible. 

Encourage your team to use creative thinking and be patient — the best solution may not be the first or most obvious one.

Use one or more of the different strategies in the following section to help come up with solutions — the more creative, the better.

4. Evaluate the possible solutions

Once you’ve generated potential solutions, narrow them down to a shortlist. Then, evaluate the options on your shortlist. 

There are usually many factors to consider. So when evaluating a solution, ask yourself the following questions:

• Will my team be on board with the proposition?
• Does the solution align with organizational goals ?
• Is the solution likely to achieve the desired outcomes?
• Is the solution realistic and possible with current resources and constraints?
• Will the solution solve the problem without causing additional unintended problems?

5. Implement and monitor the solutions

Once you’ve identified your solution and got buy-in from your team, it’s time to implement it. 

But the work doesn’t stop there. You need to monitor your solution to see whether it actually solves your problem. 

Request regular feedback from the team members involved and have a monitoring and evaluation plan in place to measure progress.

If the solution doesn’t achieve your desired results, start this step-by-step process again.

There are many different ways to approach problem-solving. Each is suitable for different types of problems. 

The most appropriate problem-solving techniques will depend on your specific problem. You may need to experiment with several strategies before you find a workable solution.

Here are 10 effective problem-solving strategies for you to try:

• Use a solution that worked before
• Brainstorming
• Work backward
• Use the Kipling method
• Draw the problem
• Use trial and error
• Sleep on it
• Get advice from your peers
• Use the Pareto principle
• Add successful solutions to your toolkit

Let’s break each of these down.

1. Use a solution that worked before

It might seem obvious, but if you’ve faced similar problems in the past, look back to what worked then. See if any of the solutions could apply to your current situation and, if so, replicate them.

2. Brainstorming

The more people you enlist to help solve the problem, the more potential solutions you can come up with.

Use different brainstorming techniques to workshop potential solutions with your team. They’ll likely bring something you haven’t thought of to the table.

3. Work backward

Working backward is a way to reverse engineer your problem. Imagine your problem has been solved, and make that the starting point.

Then, retrace your steps back to where you are now. This can help you see which course of action may be most effective.

4. Use the Kipling method

This is a method that poses six questions based on Rudyard Kipling’s poem, “ I Keep Six Honest Serving Men .” 

• What is the problem?
• Why is the problem important?
• When did the problem arise, and when does it need to be solved?
• How did the problem happen?
• Where is the problem occurring?
• Who does the problem affect?

Answering these questions can help you identify possible solutions.

5. Draw the problem

Sometimes it can be difficult to visualize all the components and moving parts of a problem and its solution. Drawing a diagram can help.

This technique is particularly helpful for solving process-related problems. For example, a product development team might want to decrease the time they take to fix bugs and create new iterations. Drawing the processes involved can help you see where improvements can be made.

6. Use trial-and-error

A trial-and-error approach can be useful when you have several possible solutions and want to test them to see which one works best.

7. Sleep on it

Finding the best solution to a problem is a process. Remember to take breaks and get enough rest . Sometimes, a walk around the block can bring inspiration, but you should sleep on it if possible.

A good night’s sleep helps us find creative solutions to problems. This is because when you sleep, your brain sorts through the day’s events and stores them as memories. This enables you to process your ideas at a subconscious level. 

If possible, give yourself a few days to develop and analyze possible solutions. You may find you have greater clarity after sleeping on it. Your mind will also be fresh, so you’ll be able to make better decisions.

8. Get advice from your peers

Getting input from a group of people can help you find solutions you may not have thought of on your own. 

For solo entrepreneurs or freelancers, this might look like hiring a coach or mentor or joining a mastermind group. 

For leaders , it might be consulting other members of the leadership team or working with a business coach .

It’s important to recognize you might not have all the skills, experience, or knowledge necessary to find a solution alone. 

9. Use the Pareto principle

The Pareto principle — also known as the 80/20 rule — can help you identify possible root causes and potential solutions for your problems.

Although it’s not a mathematical law, it’s a principle found throughout many aspects of business and life. For example, 20% of the sales reps in a company might close 80% of the sales. 

You may be able to narrow down the causes of your problem by applying the Pareto principle. This can also help you identify the most appropriate solutions.

10. Add successful solutions to your toolkit

Every situation is different, and the same solutions might not always work. But by keeping a record of successful problem-solving strategies, you can build up a solutions toolkit. 

These solutions may be applicable to future problems. Even if not, they may save you some of the time and work needed to come up with a new solution.

Improving problem-solving skills is essential for professional development — both yours and your team’s. Here are some of the key skills of effective problem solvers:

• Critical thinking and analytical skills
• Communication skills , including active listening
• Decision-making
• Planning and prioritization
• Emotional intelligence , including empathy and emotional regulation
• Time management
• Data analysis
• Research skills
• Project management

And they see problems as opportunities. Everyone is born with problem-solving skills. But accessing these abilities depends on how we view problems. Effective problem-solvers see problems as opportunities to learn and improve.

Ready to work on your problem-solving abilities? Get started with these seven tips.

1. Build your problem-solving skills

One of the best ways to improve your problem-solving skills is to learn from experts. Consider enrolling in organizational training , shadowing a mentor , or working with a coach .

2. Practice

Practice using your new problem-solving skills by applying them to smaller problems you might encounter in your daily life. 

Alternatively, imagine problematic scenarios that might arise at work and use problem-solving strategies to find hypothetical solutions.

3. Don’t try to find a solution right away

Often, the first solution you think of to solve a problem isn’t the most appropriate or effective.

Instead of thinking on the spot, give yourself time and use one or more of the problem-solving strategies above to activate your creative thinking. 

4. Ask for feedback

Receiving feedback is always important for learning and growth. Your perception of your problem-solving skills may be different from that of your colleagues. They can provide insights that help you improve. 

5. Learn new approaches and methodologies

There are entire books written about problem-solving methodologies if you want to take a deep dive into the subject. 

We recommend starting with “ Fixed — How to Perfect the Fine Art of Problem Solving ” by Amy E. Herman. 

6. Experiment

Tried-and-tested problem-solving techniques can be useful. However, they don’t teach you how to innovate and develop your own problem-solving approaches. 

Sometimes, an unconventional approach can lead to the development of a brilliant new idea or strategy. So don’t be afraid to suggest your most “out there” ideas.

7. Analyze the success of your competitors

Do you have competitors who have already solved the problem you’re facing? Look at what they did, and work backward to solve your own problem. 

For example, Netflix started in the 1990s as a DVD mail-rental company. Its main competitor at the time was Blockbuster. 

But when streaming became the norm in the early 2000s, both companies faced a crisis. Netflix innovated, unveiling its streaming service in 2007. 

If Blockbuster had followed Netflix’s example, it might have survived. Instead, it declared bankruptcy in 2010.

Use problem-solving strategies to uplevel your business

When facing a problem, it’s worth taking the time to find the right solution. 

Otherwise, we risk either running away from our problems or headlong into solutions. When we do this, we might miss out on other, better options.

Use the problem-solving strategies outlined above to find innovative solutions to your business’ most perplexing problems.

If you’re ready to take problem-solving to the next level, request a demo with BetterUp . Our expert coaches specialize in helping teams develop and implement strategies that work.

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Maximize your time and productivity with strategies from our expert coaches.

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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Barriers to Effective Problem Solving

Learning how to effectively solve problems is difficult and takes time and continual adaptation. There are several common barriers to successful CPS, including:

• Confirmation Bias: The tendency to only search for or interpret information that confirms a person’s existing ideas. People misinterpret or disregard data that doesn’t align with their beliefs.
• Mental Set: People’s inclination to solve problems using the same tactics they have used to solve problems in the past. While this can sometimes be a useful strategy (see Analogical Thinking in a later section), it often limits inventiveness and creativity.
• Functional Fixedness: This is another form of narrow thinking, where people become “stuck” thinking in a certain way and are unable to be flexible or change perspective.
• Unnecessary Constraints: When people are overwhelmed with a problem, they can invent and impose additional limits on solution avenues. To avoid doing this, maintain a structured, level-headed approach to evaluating causes, effects, and potential solutions.
• Groupthink: Be wary of the tendency for group members to agree with each other — this might be out of conflict avoidance, path of least resistance, or fear of speaking up. While this agreeableness might make meetings run smoothly, it can actually stunt creativity and idea generation, therefore limiting the success of your chosen solution.
• Irrelevant Information: The tendency to pile on multiple problems and factors that may not even be related to the challenge at hand. This can cloud the team’s ability to find direct, targeted solutions.
• Paradigm Blindness : This is found in people who are unwilling to adapt or change their worldview, outlook on a particular problem, or typical way of processing information. This can erode the effectiveness of problem solving techniques because they are not aware of the narrowness of their thinking, and therefore cannot think or act outside of their comfort zone.

According to Jaffa, the primary barrier of effective problem solving is rigidity. “The most common things people say are, ‘We’ve never done it before,’ or ‘We’ve always done it this way.’” While these feelings are natural, Jaffa explains that this rigid thinking actually precludes teams from identifying creative, inventive solutions that result in the greatest benefit. “The biggest barrier to creative problem solving is a lack of awareness – and commitment to – training employees in state-of-the-art creative problem-solving techniques,” Mattimore explains. “We teach our clients how to use ideation techniques (as many as two-dozen different creative thinking techniques) to help them generate more and better ideas. Ideation techniques use specific and customized stimuli, or ‘thought triggers’ to inspire new thinking and new ideas.” MacLeod adds that ineffective or rushed leadership is another common culprit. “We're always in a rush to fix quickly,” she says. “Sometimes leaders just solve problems themselves, making unilateral decisions to save time. But the investment is well worth it — leaders will have less on their plates if they can teach and eventually trust the team to resolve. Teams feel empowered and engagement and investment increases.”

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Stumped five ways to hone your problem-solving skills.

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Respect the worth of other people's insights

Problems continuously arise in organizational life, making problem-solving an essential skill for leaders. Leaders who are good at tackling conundrums are likely to be more effective at overcoming obstacles and guiding their teams to achieve their goals. So, what’s the secret to better problem-solving skills?

1. Understand the root cause of the problem

“Too often, people fail because they haven’t correctly defined what the problem is,” says David Ross, an international strategist, founder of consultancy Phoenix Strategic Management and author of Confronting the Storm: Regenerating Leadership and Hope in the Age of Uncertainty .

Ross explains that as teams grapple with “wicked” problems – those where there can be several root causes for why a problem exists – there can often be disagreement on the initial assumptions made. As a result, their chances of successfully solving the problem are low.

“Before commencing the process of solving the problem, it is worthwhile identifying who your key stakeholders are and talking to them about the issue,” Ross recommends. “Who could be affected by the issue? What is the problem – and why? How are people affected?”

He argues that if leaders treat people with dignity, respecting the worth of their insights, they are more likely to successfully solve problems.

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Best 5% interest savings accounts of 2024, 2. unfocus the mind.

“To solve problems, we need to commit to making time to face a problem in its full complexity, which also requires that we take back control of our thinking,” says Chris Griffiths, an expert on creativity and innovative thinking skills, founder and CEO of software provider OpenGenius, and co-author of The Focus Fix: Finding Clarity, Creativity and Resilience in an Overwhelming World .

To do this, it’s necessary to harness the power of the unfocused mind, according to Griffiths. “It might sound oxymoronic, but just like our devices, our brain needs time to recharge,” he says. “ A plethora of research has shown that daydreaming allows us to make creative connections and see abstract solutions that are not obvious when we’re engaged in direct work.”

To make use of the unfocused mind in problem solving, you must begin by getting to know the problem from all angles. “At this stage, don’t worry about actually solving the problem,” says Griffiths. “You’re simply giving your subconscious mind the information it needs to get creative with when you zone out. From here, pick a monotonous or rhythmic activity that will help you to activate the daydreaming state – that might be a walk, some doodling, or even some chores.”

Do this regularly, argues Griffiths, and you’ll soon find that flashes of inspiration and novel solutions naturally present themselves while you’re ostensibly thinking of other things. He says: “By allowing you to access the fullest creative potential of your own brain, daydreaming acts as a skeleton key for a wide range of problems.”

3. Be comfortable making judgment calls

“Admitting to not knowing the future takes courage,” says Professor Stephen Wyatt, founder and lead consultant at consultancy Corporate Rebirth and author of Antidote to the Crisis of Leadership: Opportunity in Complexity . “Leaders are worried our teams won’t respect us and our boards will lose faith in us, but what doesn’t work is drawing up plans and forecasts and holding yourself or others rigidly to them.”

Wyatt advises leaders to heighten their situational awareness – to look broadly, integrate more perspectives and be able to connect the dots. “We need to be comfortable in making judgment calls as the future is unknown,” he says. “There is no data on it. But equally, very few initiatives cannot be adjusted, refined or reviewed while in motion.”

Leaders need to stay vigilant, according to Wyatt, create the capacity of the enterprise to adapt and maintain the support of stakeholders. “The concept of the infallible leader needs to be updated,” he concludes.

4. Be prepared to fail and learn

“Organisations, and arguably society more widely, are obsessed with problems and the notion of problems,” says Steve Hearsum, founder of organizational change consultancy Edge + Stretch and author of No Silver Bullet: Bursting the Bubble of the Organisational Quick Fix .

Hearsum argues that this tendency is complicated by the myth of fixability, namely the idea that all problems, however complex, have a solution. “Our need for certainty, to minimize and dampen the anxiety of ‘not knowing,’ leads us to oversimplify and ignore or filter out anything that challenges the idea that there is a solution,” he says.

Leaders need to shift their mindset to cultivate their comfort with not knowing and couple that with being OK with being wrong, sometimes, notes Hearsum. He adds: “That means developing reflexivity to understand your own beliefs and judgments, and what influences these, asking questions and experimenting.”

5. Unleash the power of empathy

Leaders must be able to communicate problems in order to find solutions to them. But they should avoid bombarding their teams with complex, technical details since these can overwhelm their people’s cognitive load, says Dr Jessica Barker MBE , author of Hacked: The Secrets Behind Cyber Attacks .

Instead, she recommends that leaders frame their messages in ways that cut through jargon and ensure that their advice is relevant, accessible and actionable. “An essential leadership skill for this is empathy,” Barker explains. “When you’re trying to build a positive culture, it is crucial to understand why people are not practicing the behaviors you want rather than trying to force that behavioral change with fear, uncertainty and doubt.”

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How to improve your problem solving skills and build effective problem solving strategies

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Effective problem solving is all about using the right process and following a plan tailored to the issue at hand. Recognizing your team or organization has an issue isn’t enough to come up with effective problem solving strategies. 

To truly understand a problem and develop appropriate solutions, you will want to follow a solid process, follow the necessary problem solving steps, and bring all of your problem solving skills to the table.   We’ll forst look at what problem solving strategies you can employ with your team when looking for a way to approach the process. We’ll then discuss the problem solving skills you need to be more effective at solving problems, complete with an activity from the SessionLab library you can use to develop that skill in your team.

Let’s get to it! 

Problem solving strategies

What skills do i need to be an effective problem solver, how can i improve my problem solving skills.

Problem solving strategies are methods of approaching and facilitating the process of problem-solving with a set of techniques , actions, and processes. Different strategies are more effective if you are trying to solve broad problems such as achieving higher growth versus more focused problems like, how do we improve our customer onboarding process?

Broadly, the problem solving steps outlined above should be included in any problem solving strategy though choosing where to focus your time and what approaches should be taken is where they begin to differ. You might find that some strategies ask for the problem identification to be done prior to the session or that everything happens in the course of a one day workshop.

The key similarity is that all good problem solving strategies are structured and designed. Four hours of open discussion is never going to be as productive as a four-hour workshop designed to lead a group through a problem solving process.

Good problem solving strategies are tailored to the team, organization and problem you will be attempting to solve. Here are some example problem solving strategies you can learn from or use to get started.

Use a workshop to lead a team through a group process

Often, the first step to solving problems or organizational challenges is bringing a group together effectively. Most teams have the tools, knowledge, and expertise necessary to solve their challenges – they just need some guidance in how to use leverage those skills and a structure and format that allows people to focus their energies.

Facilitated workshops are one of the most effective ways of solving problems of any scale. By designing and planning your workshop carefully, you can tailor the approach and scope to best fit the needs of your team and organization. 

Problem solving workshop

• Creating a bespoke, tailored process
• Tackling problems of any size
• Building in-house workshop ability and encouraging their use

Workshops are an effective strategy for solving problems. By using tried and test facilitation techniques and methods, you can design and deliver a workshop that is perfectly suited to the unique variables of your organization. You may only have the capacity for a half-day workshop and so need a problem solving process to match. 

By using our session planner tool and importing methods from our library of 700+ facilitation techniques, you can create the right problem solving workshop for your team. It might be that you want to encourage creative thinking or look at things from a new angle to unblock your groups approach to problem solving. By tailoring your workshop design to the purpose, you can help ensure great results.

One of the main benefits of a workshop is the structured approach to problem solving. Not only does this mean that the workshop itself will be successful, but many of the methods and techniques will help your team improve their working processes outside of the workshop. 

We believe that workshops are one of the best tools you can use to improve the way your team works together. Start with a problem solving workshop and then see what team building, culture or design workshops can do for your organization!

Run a design sprint

Great for: 

• aligning large, multi-discipline teams
• quickly designing and testing solutions
• tackling large, complex organizational challenges and breaking them down into smaller tasks

By using design thinking principles and methods, a design sprint is a great way of identifying, prioritizing and prototyping solutions to long term challenges that can help solve major organizational problems with quick action and measurable results.

Some familiarity with design thinking is useful, though not integral, and this strategy can really help a team align if there is some discussion around which problems should be approached first. 

The stage-based structure of the design sprint is also very useful for teams new to design thinking.  The inspiration phase, where you look to competitors that have solved your problem, and the rapid prototyping and testing phases are great for introducing new concepts that will benefit a team in all their future work. 

It can be common for teams to look inward for solutions and so looking to the market for solutions you can iterate on can be very productive. Instilling an agile prototyping and testing mindset can also be great when helping teams move forwards – generating and testing solutions quickly can help save time in the long run and is also pretty exciting!

Break problems down into smaller issues

Organizational challenges and problems are often complicated and large scale in nature. Sometimes, trying to resolve such an issue in one swoop is simply unachievable or overwhelming. Try breaking down such problems into smaller issues that you can work on step by step. You may not be able to solve the problem of churning customers off the bat, but you can work with your team to identify smaller effort but high impact elements and work on those first.

This problem solving strategy can help a team generate momentum, prioritize and get some easy wins. It’s also a great strategy to employ with teams who are just beginning to learn how to approach the problem solving process. If you want some insight into a way to employ this strategy, we recommend looking at our design sprint template below!

Use guiding frameworks or try new methodologies

Some problems are best solved by introducing a major shift in perspective or by using new methodologies that encourage your team to think differently.

Props and tools such as Methodkit , which uses a card-based toolkit for facilitation, or Lego Serious Play can be great ways to engage your team and find an inclusive, democratic problem solving strategy. Remember that play and creativity are great tools for achieving change and whatever the challenge, engaging your participants can be very effective where other strategies may have failed.

LEGO Serious Play

• Improving core problem solving skills
• Thinking outside of the box
• Encouraging creative solutions

LEGO Serious Play is a problem solving methodology designed to get participants thinking differently by using 3D models and kinesthetic learning styles. By physically building LEGO models based on questions and exercises, participants are encouraged to think outside of the box and create their own responses. 

Collaborate LEGO Serious Play exercises are also used to encourage communication and build problem solving skills in a group. By using this problem solving process, you can often help different kinds of learners and personality types contribute and unblock organizational problems with creative thinking. 

Problem solving strategies like LEGO Serious Play are super effective at helping a team solve more skills-based problems such as communication between teams or a lack of creative thinking. Some problems are not suited to LEGO Serious Play and require a different problem solving strategy.

Card Decks and Method Kits

• New facilitators or non-facilitators 
• Approaching difficult subjects with a simple, creative framework
• Engaging those with varied learning styles

Card decks and method kids are great tools for those new to facilitation or for whom facilitation is not the primary role. Card decks such as the emotional culture deck can be used for complete workshops and in many cases, can be used right out of the box. Methodkit has a variety of kits designed for scenarios ranging from personal development through to personas and global challenges so you can find the right deck for your particular needs.

Having an easy to use framework that encourages creativity or a new approach can take some of the friction or planning difficulties out of the workshop process and energize a team in any setting. Simplicity is the key with these methods. By ensuring everyone on your team can get involved and engage with the process as quickly as possible can really contribute to the success of your problem solving strategy.

Source external advice

Looking to peers, experts and external facilitators can be a great way of approaching the problem solving process. Your team may not have the necessary expertise, insights of experience to tackle some issues, or you might simply benefit from a fresh perspective. Some problems may require bringing together an entire team, and coaching managers or team members individually might be the right approach. Remember that not all problems are best resolved in the same manner.

If you’re a solo entrepreneur, peer groups, coaches and mentors can also be invaluable at not only solving specific business problems, but in providing a support network for resolving future challenges. One great approach is to join a Mastermind Group and link up with like-minded individuals and all grow together. Remember that however you approach the sourcing of external advice, do so thoughtfully, respectfully and honestly. Reciprocate where you can and prepare to be surprised by just how kind and helpful your peers can be!

Mastermind Group

• Solo entrepreneurs or small teams with low capacity
• Peer learning and gaining outside expertise
• Getting multiple external points of view quickly

Problem solving in large organizations with lots of skilled team members is one thing, but how about if you work for yourself or in a very small team without the capacity to get the most from a design sprint or LEGO Serious Play session? 

A mastermind group – sometimes known as a peer advisory board – is where a group of people come together to support one another in their own goals, challenges, and businesses. Each participant comes to the group with their own purpose and the other members of the group will help them create solutions, brainstorm ideas, and support one another. 

Mastermind groups are very effective in creating an energized, supportive atmosphere that can deliver meaningful results. Learning from peers from outside of your organization or industry can really help unlock new ways of thinking and drive growth. Access to the experience and skills of your peers can be invaluable in helping fill the gaps in your own ability, particularly in young companies.

A mastermind group is a great solution for solo entrepreneurs, small teams, or for organizations that feel that external expertise or fresh perspectives will be beneficial for them. It is worth noting that Mastermind groups are often only as good as the participants and what they can bring to the group. Participants need to be committed, engaged and understand how to work in this context. 

Coaching and mentoring

• Focused learning and development
• Filling skills gaps
• Working on a range of challenges over time

Receiving advice from a business coach or building a mentor/mentee relationship can be an effective way of resolving certain challenges. The one-to-one format of most coaching and mentor relationships can really help solve the challenges those individuals are having and benefit the organization as a result.

A great mentor can be invaluable when it comes to spotting potential problems before they arise and coming to understand a mentee very well has a host of other business benefits. You might run an internal mentorship program to help develop your team’s problem solving skills and strategies or as part of a large learning and development program. External coaches can also be an important part of your problem solving strategy, filling skills gaps for your management team or helping with specific business issues. 

Now we’ve explored the problem solving process and the steps you will want to go through in order to have an effective session, let’s look at the skills you and your team need to be more effective problem solvers.

Problem solving skills are highly sought after, whatever industry or team you work in. Organizations are keen to employ people who are able to approach problems thoughtfully and find strong, realistic solutions. Whether you are a facilitator , a team leader or a developer, being an effective problem solver is a skill you’ll want to develop.

Problem solving skills form a whole suite of techniques and approaches that an individual uses to not only identify problems but to discuss them productively before then developing appropriate solutions.

Here are some of the most important problem solving skills everyone from executives to junior staff members should learn. We’ve also included an activity or exercise from the SessionLab library that can help you and your team develop that skill. 

If you’re running a workshop or training session to try and improve problem solving skills in your team, try using these methods to supercharge your process!

Active listening

Active listening is one of the most important skills anyone who works with people can possess. In short, active listening is a technique used to not only better understand what is being said by an individual, but also to be more aware of the underlying message the speaker is trying to convey. When it comes to problem solving, active listening is integral for understanding the position of every participant and to clarify the challenges, ideas and solutions they bring to the table.

Some active listening skills include:

• Paying complete attention to the speaker.
• Removing distractions.
• Avoid interruption.
• Taking the time to fully understand before preparing a rebuttal.
• Responding respectfully and appropriately.
• Demonstrate attentiveness and positivity with an open posture, making eye contact with the speaker, smiling and nodding if appropriate. Show that you are listening and encourage them to continue.
• Be aware of and respectful of feelings. Judge the situation and respond appropriately. You can disagree without being disrespectful.   
• Observe body language. 
• Paraphrase what was said in your own words, either mentally or verbally.
• Remain neutral. 
• Reflect and take a moment before responding.
• Ask deeper questions based on what is said and clarify points where necessary.   

Active Listening   #hyperisland   #skills   #active listening   #remote-friendly   This activity supports participants to reflect on a question and generate their own solutions using simple principles of active listening and peer coaching. It’s an excellent introduction to active listening but can also be used with groups that are already familiar with it. Participants work in groups of three and take turns being: “the subject”, the listener, and the observer.

Analytical skills

All problem solving models require strong analytical skills, particularly during the beginning of the process and when it comes to analyzing how solutions have performed.

Analytical skills are primarily focused on performing an effective analysis by collecting, studying and parsing data related to a problem or opportunity. 

It often involves spotting patterns, being able to see things from different perspectives and using observable facts and data to make suggestions or produce insight. 

Analytical skills are also important at every stage of the problem solving process and by having these skills, you can ensure that any ideas or solutions you create or backed up analytically and have been sufficiently thought out.

Nine Whys   #innovation   #issue analysis   #liberating structures   With breathtaking simplicity, you can rapidly clarify for individuals and a group what is essentially important in their work. You can quickly reveal when a compelling purpose is missing in a gathering and avoid moving forward without clarity. When a group discovers an unambiguous shared purpose, more freedom and more responsibility are unleashed. You have laid the foundation for spreading and scaling innovations with fidelity.

Collaboration

Trying to solve problems on your own is difficult. Being able to collaborate effectively, with a free exchange of ideas, to delegate and be a productive member of a team is hugely important to all problem solving strategies.

Remember that whatever your role, collaboration is integral, and in a problem solving process, you are all working together to find the best solution for everyone. 

Marshmallow challenge with debriefing   #teamwork   #team   #leadership   #collaboration   In eighteen minutes, teams must build the tallest free-standing structure out of 20 sticks of spaghetti, one yard of tape, one yard of string, and one marshmallow. The marshmallow needs to be on top. The Marshmallow Challenge was developed by Tom Wujec, who has done the activity with hundreds of groups around the world. Visit the Marshmallow Challenge website for more information. This version has an extra debriefing question added with sample questions focusing on roles within the team.

Communication  

Being an effective communicator means being empathetic, clear and succinct, asking the right questions, and demonstrating active listening skills throughout any discussion or meeting. 

In a problem solving setting, you need to communicate well in order to progress through each stage of the process effectively. As a team leader, it may also fall to you to facilitate communication between parties who may not see eye to eye. Effective communication also means helping others to express themselves and be heard in a group.

Bus Trip   #feedback   #communication   #appreciation   #closing   #thiagi   #team   This is one of my favourite feedback games. I use Bus Trip at the end of a training session or a meeting, and I use it all the time. The game creates a massive amount of energy with lots of smiles, laughs, and sometimes even a teardrop or two.

Creative problem solving skills can be some of the best tools in your arsenal. Thinking creatively, being able to generate lots of ideas and come up with out of the box solutions is useful at every step of the process. 

The kinds of problems you will likely discuss in a problem solving workshop are often difficult to solve, and by approaching things in a fresh, creative manner, you can often create more innovative solutions.

Having practical creative skills is also a boon when it comes to problem solving. If you can help create quality design sketches and prototypes in record time, it can help bring a team to alignment more quickly or provide a base for further iteration.

The paper clip method   #sharing   #creativity   #warm up   #idea generation   #brainstorming   The power of brainstorming. A training for project leaders, creativity training, and to catalyse getting new solutions.

Critical thinking

Critical thinking is one of the fundamental problem solving skills you’ll want to develop when working on developing solutions. Critical thinking is the ability to analyze, rationalize and evaluate while being aware of personal bias, outlying factors and remaining open-minded.

Defining and analyzing problems without deploying critical thinking skills can mean you and your team go down the wrong path. Developing solutions to complex issues requires critical thinking too – ensuring your team considers all possibilities and rationally evaluating them. 

Agreement-Certainty Matrix   #issue analysis   #liberating structures   #problem solving   You can help individuals or groups avoid the frequent mistake of trying to solve a problem with methods that are not adapted to the nature of their challenge. The combination of two questions makes it possible to easily sort challenges into four categories: simple, complicated, complex , and chaotic .  A problem is simple when it can be solved reliably with practices that are easy to duplicate.  It is complicated when experts are required to devise a sophisticated solution that will yield the desired results predictably.  A problem is complex when there are several valid ways to proceed but outcomes are not predictable in detail.  Chaotic is when the context is too turbulent to identify a path forward.  A loose analogy may be used to describe these differences: simple is like following a recipe, complicated like sending a rocket to the moon, complex like raising a child, and chaotic is like the game “Pin the Tail on the Donkey.”  The Liberating Structures Matching Matrix in Chapter 5 can be used as the first step to clarify the nature of a challenge and avoid the mismatches between problems and solutions that are frequently at the root of chronic, recurring problems.

Data analysis 

Though it shares lots of space with general analytical skills, data analysis skills are something you want to cultivate in their own right in order to be an effective problem solver.

Being good at data analysis doesn’t just mean being able to find insights from data, but also selecting the appropriate data for a given issue, interpreting it effectively and knowing how to model and present that data. Depending on the problem at hand, it might also include a working knowledge of specific data analysis tools and procedures. 

Having a solid grasp of data analysis techniques is useful if you’re leading a problem solving workshop but if you’re not an expert, don’t worry. Bring people into the group who has this skill set and help your team be more effective as a result.

Decision making

All problems need a solution and all solutions require that someone make the decision to implement them. Without strong decision making skills, teams can become bogged down in discussion and less effective as a result. 

Making decisions is a key part of the problem solving process. It’s important to remember that decision making is not restricted to the leadership team. Every staff member makes decisions every day and developing these skills ensures that your team is able to solve problems at any scale. Remember that making decisions does not mean leaping to the first solution but weighing up the options and coming to an informed, well thought out solution to any given problem that works for the whole team.

Lightning Decision Jam (LDJ)   #action   #decision making   #problem solving   #issue analysis   #innovation   #design   #remote-friendly   The problem with anything that requires creative thinking is that it’s easy to get lost—lose focus and fall into the trap of having useless, open-ended, unstructured discussions. Here’s the most effective solution I’ve found: Replace all open, unstructured discussion with a clear process. What to use this exercise for: Anything which requires a group of people to make decisions, solve problems or discuss challenges. It’s always good to frame an LDJ session with a broad topic, here are some examples: The conversion flow of our checkout Our internal design process How we organise events Keeping up with our competition Improving sales flow

Dependability

Most complex organizational problems require multiple people to be involved in delivering the solution. Ensuring that the team and organization can depend on you to take the necessary actions and communicate where necessary is key to ensuring problems are solved effectively.

Being dependable also means working to deadlines and to brief. It is often a matter of creating trust in a team so that everyone can depend on one another to complete the agreed actions in the agreed time frame so that the team can move forward together. Being undependable can create problems of friction and can limit the effectiveness of your solutions so be sure to bear this in mind throughout a project. 

Team Purpose & Culture   #team   #hyperisland   #culture   #remote-friendly   This is an essential process designed to help teams define their purpose (why they exist) and their culture (how they work together to achieve that purpose). Defining these two things will help any team to be more focused and aligned. With support of tangible examples from other companies, the team members work as individuals and a group to codify the way they work together. The goal is a visual manifestation of both the purpose and culture that can be put up in the team’s work space.

Emotional intelligence

Emotional intelligence is an important skill for any successful team member, whether communicating internally or with clients or users. In the problem solving process, emotional intelligence means being attuned to how people are feeling and thinking, communicating effectively and being self-aware of what you bring to a room. 

There are often differences of opinion when working through problem solving processes, and it can be easy to let things become impassioned or combative. Developing your emotional intelligence means being empathetic to your colleagues and managing your own emotions throughout the problem and solution process. Be kind, be thoughtful and put your points across care and attention. 

Being emotionally intelligent is a skill for life and by deploying it at work, you can not only work efficiently but empathetically. Check out the emotional culture workshop template for more!

Facilitation

As we’ve clarified in our facilitation skills post, facilitation is the art of leading people through processes towards agreed-upon objectives in a manner that encourages participation, ownership, and creativity by all those involved. While facilitation is a set of interrelated skills in itself, the broad definition of facilitation can be invaluable when it comes to problem solving. Leading a team through a problem solving process is made more effective if you improve and utilize facilitation skills – whether you’re a manager, team leader or external stakeholder.

The Six Thinking Hats   #creative thinking   #meeting facilitation   #problem solving   #issue resolution   #idea generation   #conflict resolution   The Six Thinking Hats are used by individuals and groups to separate out conflicting styles of thinking. They enable and encourage a group of people to think constructively together in exploring and implementing change, rather than using argument to fight over who is right and who is wrong.

Flexibility 

Being flexible is a vital skill when it comes to problem solving. This does not mean immediately bowing to pressure or changing your opinion quickly: instead, being flexible is all about seeing things from new perspectives, receiving new information and factoring it into your thought process.

Flexibility is also important when it comes to rolling out solutions. It might be that other organizational projects have greater priority or require the same resources as your chosen solution. Being flexible means understanding needs and challenges across the team and being open to shifting or arranging your own schedule as necessary. Again, this does not mean immediately making way for other projects. It’s about articulating your own needs, understanding the needs of others and being able to come to a meaningful compromise.

The Creativity Dice   #creativity   #problem solving   #thiagi   #issue analysis   Too much linear thinking is hazardous to creative problem solving. To be creative, you should approach the problem (or the opportunity) from different points of view. You should leave a thought hanging in mid-air and move to another. This skipping around prevents premature closure and lets your brain incubate one line of thought while you consciously pursue another.

Working in any group can lead to unconscious elements of groupthink or situations in which you may not wish to be entirely honest. Disagreeing with the opinions of the executive team or wishing to save the feelings of a coworker can be tricky to navigate, but being honest is absolutely vital when to comes to developing effective solutions and ensuring your voice is heard. 

Remember that being honest does not mean being brutally candid. You can deliver your honest feedback and opinions thoughtfully and without creating friction by using other skills such as emotional intelligence. 

Explore your Values   #hyperisland   #skills   #values   #remote-friendly   Your Values is an exercise for participants to explore what their most important values are. It’s done in an intuitive and rapid way to encourage participants to follow their intuitive feeling rather than over-thinking and finding the “correct” values. It is a good exercise to use to initiate reflection and dialogue around personal values.

Initiative 

The problem solving process is multi-faceted and requires different approaches at certain points of the process. Taking initiative to bring problems to the attention of the team, collect data or lead the solution creating process is always valuable. You might even roadtest your own small scale solutions or brainstorm before a session. Taking initiative is particularly effective if you have good deal of knowledge in that area or have ownership of a particular project and want to get things kickstarted.

That said, be sure to remember to honor the process and work in service of the team. If you are asked to own one part of the problem solving process and you don’t complete that task because your initiative leads you to work on something else, that’s not an effective method of solving business challenges.

15% Solutions   #action   #liberating structures   #remote-friendly   You can reveal the actions, however small, that everyone can do immediately. At a minimum, these will create momentum, and that may make a BIG difference.  15% Solutions show that there is no reason to wait around, feel powerless, or fearful. They help people pick it up a level. They get individuals and the group to focus on what is within their discretion instead of what they cannot change.  With a very simple question, you can flip the conversation to what can be done and find solutions to big problems that are often distributed widely in places not known in advance. Shifting a few grains of sand may trigger a landslide and change the whole landscape.

Impartiality

A particularly useful problem solving skill for product owners or managers is the ability to remain impartial throughout much of the process. In practice, this means treating all points of view and ideas brought forward in a meeting equally and ensuring that your own areas of interest or ownership are not favored over others. 

There may be a stage in the process where a decision maker has to weigh the cost and ROI of possible solutions against the company roadmap though even then, ensuring that the decision made is based on merit and not personal opinion. 

Empathy map   #frame insights   #create   #design   #issue analysis   An empathy map is a tool to help a design team to empathize with the people they are designing for. You can make an empathy map for a group of people or for a persona. To be used after doing personas when more insights are needed.

Being a good leader means getting a team aligned, energized and focused around a common goal. In the problem solving process, strong leadership helps ensure that the process is efficient, that any conflicts are resolved and that a team is managed in the direction of success.

It’s common for managers or executives to assume this role in a problem solving workshop, though it’s important that the leader maintains impartiality and does not bulldoze the group in a particular direction. Remember that good leadership means working in service of the purpose and team and ensuring the workshop is a safe space for employees of any level to contribute. Take a look at our leadership games and activities post for more exercises and methods to help improve leadership in your organization.

Leadership Pizza   #leadership   #team   #remote-friendly   This leadership development activity offers a self-assessment framework for people to first identify what skills, attributes and attitudes they find important for effective leadership, and then assess their own development and initiate goal setting.

In the context of problem solving, mediation is important in keeping a team engaged, happy and free of conflict. When leading or facilitating a problem solving workshop, you are likely to run into differences of opinion. Depending on the nature of the problem, certain issues may be brought up that are emotive in nature. 

Being an effective mediator means helping those people on either side of such a divide are heard, listen to one another and encouraged to find common ground and a resolution. Mediating skills are useful for leaders and managers in many situations and the problem solving process is no different.

Conflict Responses   #hyperisland   #team   #issue resolution   A workshop for a team to reflect on past conflicts, and use them to generate guidelines for effective conflict handling. The workshop uses the Thomas-Killman model of conflict responses to frame a reflective discussion. Use it to open up a discussion around conflict with a team.

Planning 

Solving organizational problems is much more effective when following a process or problem solving model. Planning skills are vital in order to structure, deliver and follow-through on a problem solving workshop and ensure your solutions are intelligently deployed.

Planning skills include the ability to organize tasks and a team, plan and design the process and take into account any potential challenges. Taking the time to plan carefully can save time and frustration later in the process and is valuable for ensuring a team is positioned for success.

3 Action Steps   #hyperisland   #action   #remote-friendly   This is a small-scale strategic planning session that helps groups and individuals to take action toward a desired change. It is often used at the end of a workshop or programme. The group discusses and agrees on a vision, then creates some action steps that will lead them towards that vision. The scope of the challenge is also defined, through discussion of the helpful and harmful factors influencing the group.

Prioritization

As organisations grow, the scale and variation of problems they face multiplies. Your team or is likely to face numerous challenges in different areas and so having the skills to analyze and prioritize becomes very important, particularly for those in leadership roles.

A thorough problem solving process is likely to deliver multiple solutions and you may have several different problems you wish to solve simultaneously. Prioritization is the ability to measure the importance, value, and effectiveness of those possible solutions and choose which to enact and in what order. The process of prioritization is integral in ensuring the biggest challenges are addressed with the most impactful solutions.

Impact and Effort Matrix   #gamestorming   #decision making   #action   #remote-friendly   In this decision-making exercise, possible actions are mapped based on two factors: effort required to implement and potential impact. Categorizing ideas along these lines is a useful technique in decision making, as it obliges contributors to balance and evaluate suggested actions before committing to them.

Project management

Some problem solving skills are utilized in a workshop or ideation phases, while others come in useful when it comes to decision making. Overseeing an entire problem solving process and ensuring its success requires strong project management skills. 

While project management incorporates many of the other skills listed here, it is important to note the distinction of considering all of the factors of a project and managing them successfully. Being able to negotiate with stakeholders, manage tasks, time and people, consider costs and ROI, and tie everything together is massively helpful when going through the problem solving process. 

Record keeping

Working out meaningful solutions to organizational challenges is only one part of the process.  Thoughtfully documenting and keeping records of each problem solving step for future consultation is important in ensuring efficiency and meaningful change. 

For example, some problems may be lower priority than others but can be revisited in the future. If the team has ideated on solutions and found some are not up to the task, record those so you can rule them out and avoiding repeating work. Keeping records of the process also helps you improve and refine your problem solving model next time around!

Personal Kanban   #gamestorming   #action   #agile   #project planning   Personal Kanban is a tool for organizing your work to be more efficient and productive. It is based on agile methods and principles.

Research skills

Conducting research to support both the identification of problems and the development of appropriate solutions is important for an effective process. Knowing where to go to collect research, how to conduct research efficiently, and identifying pieces of research are relevant are all things a good researcher can do well. 

In larger groups, not everyone has to demonstrate this ability in order for a problem solving workshop to be effective. That said, having people with research skills involved in the process, particularly if they have existing area knowledge, can help ensure the solutions that are developed with data that supports their intention. Remember that being able to deliver the results of research efficiently and in a way the team can easily understand is also important. The best data in the world is only as effective as how it is delivered and interpreted.

Customer experience map   #ideation   #concepts   #research   #design   #issue analysis   #remote-friendly   Customer experience mapping is a method of documenting and visualizing the experience a customer has as they use the product or service. It also maps out their responses to their experiences. To be used when there is a solution (even in a conceptual stage) that can be analyzed.

Risk management

Managing risk is an often overlooked part of the problem solving process. Solutions are often developed with the intention of reducing exposure to risk or solving issues that create risk but sometimes, great solutions are more experimental in nature and as such, deploying them needs to be carefully considered. 

Managing risk means acknowledging that there may be risks associated with more out of the box solutions or trying new things, but that this must be measured against the possible benefits and other organizational factors. 

Be informed, get the right data and stakeholders in the room and you can appropriately factor risk into your decision making process. 

Decisions, Decisions…   #communication   #decision making   #thiagi   #action   #issue analysis   When it comes to decision-making, why are some of us more prone to take risks while others are risk-averse? One explanation might be the way the decision and options were presented.  This exercise, based on Kahneman and Tversky’s classic study , illustrates how the framing effect influences our judgement and our ability to make decisions . The participants are divided into two groups. Both groups are presented with the same problem and two alternative programs for solving them. The two programs both have the same consequences but are presented differently. The debriefing discussion examines how the framing of the program impacted the participant’s decision.

Team-building 

No single person is as good at problem solving as a team. Building an effective team and helping them come together around a common purpose is one of the most important problem solving skills, doubly so for leaders. By bringing a team together and helping them work efficiently, you pave the way for team ownership of a problem and the development of effective solutions. 

In a problem solving workshop, it can be tempting to jump right into the deep end, though taking the time to break the ice, energize the team and align them with a game or exercise will pay off over the course of the day.

Remember that you will likely go through the problem solving process multiple times over an organization’s lifespan and building a strong team culture will make future problem solving more effective. It’s also great to work with people you know, trust and have fun with. Working on team building in and out of the problem solving process is a hallmark of successful teams that can work together to solve business problems.

9 Dimensions Team Building Activity   #ice breaker   #teambuilding   #team   #remote-friendly   9 Dimensions is a powerful activity designed to build relationships and trust among team members. There are 2 variations of this icebreaker. The first version is for teams who want to get to know each other better. The second version is for teams who want to explore how they are working together as a team.

Time management 

The problem solving process is designed to lead a team from identifying a problem through to delivering a solution and evaluating its effectiveness. Without effective time management skills or timeboxing of tasks, it can be easy for a team to get bogged down or be inefficient.

By using a problem solving model and carefully designing your workshop, you can allocate time efficiently and trust that the process will deliver the results you need in a good timeframe.

Time management also comes into play when it comes to rolling out solutions, particularly those that are experimental in nature. Having a clear timeframe for implementing and evaluating solutions is vital for ensuring their success and being able to pivot if necessary.

Improving your skills at problem solving is often a career-long pursuit though there are methods you can use to make the learning process more efficient and to supercharge your problem solving skillset.

Remember that the skills you need to be a great problem solver have a large overlap with those skills you need to be effective in any role. Investing time and effort to develop your active listening or critical thinking skills is valuable in any context. Here are 7 ways to improve your problem solving skills.

Share best practices

Remember that your team is an excellent source of skills, wisdom, and techniques and that you should all take advantage of one another where possible. Best practices that one team has for solving problems, conducting research or making decisions should be shared across the organization. If you have in-house staff that have done active listening training or are data analysis pros, have them lead a training session. 

Your team is one of your best resources. Create space and internal processes for the sharing of skills so that you can all grow together. 

Ask for help and attend training

Once you’ve figured out you have a skills gap, the next step is to take action to fill that skills gap. That might be by asking your superior for training or coaching, or liaising with team members with that skill set. You might even attend specialized training for certain skills – active listening or critical thinking, for example, are business-critical skills that are regularly offered as part of a training scheme.

Whatever method you choose, remember that taking action of some description is necessary for growth. Whether that means practicing, getting help, attending training or doing some background reading, taking active steps to improve your skills is the way to go.

Learn a process 

Problem solving can be complicated, particularly when attempting to solve large problems for the first time. Using a problem solving process helps give structure to your problem solving efforts and focus on creating outcomes, rather than worrying about the format. 

Tools such as the seven-step problem solving process above are effective because not only do they feature steps that will help a team solve problems, they also develop skills along the way. Each step asks for people to engage with the process using different skills and in doing so, helps the team learn and grow together. Group processes of varying complexity and purpose can also be found in the SessionLab library of facilitation techniques . Using a tried and tested process and really help ease the learning curve for both those leading such a process, as well as those undergoing the purpose.

Effective teams make decisions about where they should and shouldn’t expend additional effort. By using a problem solving process, you can focus on the things that matter, rather than stumbling towards a solution haphazardly. 

Create a feedback loop

Some skills gaps are more obvious than others. It’s possible that your perception of your active listening skills differs from those of your colleagues. 

It’s valuable to create a system where team members can provide feedback in an ordered and friendly manner so they can all learn from one another. Only by identifying areas of improvement can you then work to improve them. 

Remember that feedback systems require oversight and consideration so that they don’t turn into a place to complain about colleagues. Design the system intelligently so that you encourage the creation of learning opportunities, rather than encouraging people to list their pet peeves.

While practice might not make perfect, it does make the problem solving process easier. If you are having trouble with critical thinking, don’t shy away from doing it. Get involved where you can and stretch those muscles as regularly as possible. 

Problem solving skills come more naturally to some than to others and that’s okay. Take opportunities to get involved and see where you can practice your skills in situations outside of a workshop context. Try collaborating in other circumstances at work or conduct data analysis on your own projects. You can often develop those skills you need for problem solving simply by doing them. Get involved!

Use expert exercises and methods

Learn from the best. Our library of 700+ facilitation techniques is full of activities and methods that help develop the skills you need to be an effective problem solver. Check out our templates to see how to approach problem solving and other organizational challenges in a structured and intelligent manner.

There is no single approach to improving problem solving skills, but by using the techniques employed by others you can learn from their example and develop processes that have seen proven results. 

Try new ways of thinking and change your mindset

Using tried and tested exercises that you know well can help deliver results, but you do run the risk of missing out on the learning opportunities offered by new approaches. As with the problem solving process, changing your mindset can remove blockages and be used to develop your problem solving skills.

Most teams have members with mixed skill sets and specialties. Mix people from different teams and share skills and different points of view. Teach your customer support team how to use design thinking methods or help your developers with conflict resolution techniques. Try switching perspectives with facilitation techniques like Flip It! or by using new problem solving methodologies or models. Give design thinking, liberating structures or lego serious play a try if you want to try a new approach. You will find that framing problems in new ways and using existing skills in new contexts can be hugely useful for personal development and improving your skillset. It’s also a lot of fun to try new things. Give it a go!

Encountering business challenges and needing to find appropriate solutions is not unique to your organization. Lots of very smart people have developed methods, theories and approaches to help develop problem solving skills and create effective solutions. Learn from them!

Books like The Art of Thinking Clearly , Think Smarter, or Thinking Fast, Thinking Slow are great places to start, though it’s also worth looking at blogs related to organizations facing similar problems to yours, or browsing for success stories. Seeing how Dropbox massively increased growth and working backward can help you see the skills or approach you might be lacking to solve that same problem. Learning from others by reading their stories or approaches can be time-consuming but ultimately rewarding.

A tired, distracted mind is not in the best position to learn new skills. It can be tempted to burn the candle at both ends and develop problem solving skills outside of work. Absolutely use your time effectively and take opportunities for self-improvement, though remember that rest is hugely important and that without letting your brain rest, you cannot be at your most effective. 

Creating distance between yourself and the problem you might be facing can also be useful. By letting an idea sit, you can find that a better one presents itself or you can develop it further. Take regular breaks when working and create a space for downtime. Remember that working smarter is preferable to working harder and that self-care is important for any effective learning or improvement process.

Want to design better group processes?

Over to you

Now we’ve explored some of the key problem solving skills and the problem solving steps necessary for an effective process, you’re ready to begin developing more effective solutions and leading problem solving workshops.

Need more inspiration? Check out our post on problem solving activities you can use when guiding a group towards a great solution in your next workshop or meeting. Have questions? Did you have a great problem solving technique you use with your team? Get in touch in the comments below. We’d love to chat!

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Problem Solving

Ai generator.

Problem solving is a crucial skill in both personal and professional settings. Whether it’s addressing a personal challenge or drafting a business problem solving proposal , the ability to identify a problem and develop a solution is essential. Writing a problem solving essay helps articulate the issue clearly and systematically outline potential solutions. Effective problem and solution involves critical thinking, creativity, and a structured approach to overcome obstacles and achieve goals.

What is Problem Solving?

Problem solving is the process of identifying a challenge, analyzing its components, and finding an effective solution. It involves critical thinking, creativity, and the application of various techniques and tools.

Examples of Problem Solving

• Analytical Thinking : Breaking down complex problems into manageable parts.
• Creativity : Developing innovative solutions to problems.
• Critical Thinking : Evaluating information and arguments to make a reasoned decision.
• Decision-Making : Choosing the best course of action from various alternatives.
• Research : Gathering relevant information to understand and solve a problem.
• Communication : Clearly conveying ideas and solutions to others.
• Collaboration : Working effectively with others to solve problems.
• Time Management : Prioritizing tasks to efficiently address problems.
• Adaptability : Adjusting strategies as new information or challenges arise.
• Attention to Detail : Ensuring all aspects of a problem are considered.
• Logical Reasoning : Using logic to identify solutions and predict outcomes.
• Empathy : Understanding others’ perspectives to create more effective solutions.
• Negotiation : Finding mutually acceptable solutions through discussion.
• Conflict Resolution : Addressing and resolving disagreements.
• Patience : Remaining calm and persistent when solving complex problems.
• Organization : Structuring tasks and information systematically.
• Leadership : Guiding and motivating a team to solve problems.
• Decision Analysis : Evaluating the potential impact of different solutions.
• Project Management : Planning and executing solutions effectively.
• Technical Skills : Using specialized knowledge to solve technical problems.
• Customer Service : Resolving customer issues effectively and efficiently.
• Risk Management : Identifying and mitigating potential problems.
• Innovation : Implementing new ideas to solve existing problems.
• Strategic Planning : Developing long-term solutions and plans.
• Resourcefulness : Finding quick and clever ways to overcome difficulties.
• Stress Management : Handling pressure while solving problems.
• Observation : Noticing subtle details that could be key to solving a problem.
• Data Analysis : Interpreting data to inform problem-solving decisions.
• Flexibility : Being open to new approaches and changing plans when necessary.
• Self-Assessment : Reflecting on your own problem-solving process to improve future performance.

Problem-Solving Examples for Students

1. math word problems.

Problem: Jane has 3 apples, and she buys 4 more apples from the store. How many apples does she have now?

• Understand the problem: Jane starts with 3 apples and buys 4 more.
• Break it down: 3 apples (initial) + 4 apples (additional).
• Solve: 3 + 4 = 7.
• Answer: Jane has 7 apples.

2. Group Project Coordination

Problem: A group of students needs to complete a science project, but they are having trouble coordinating their schedules.

• Understand the problem: The main issue is scheduling conflicts.
• Break it down: Identify each member’s available times.
• Research: Use tools like Doodle or Google Calendar to find common free times.
• Brainstorm solutions: Propose meeting during lunch breaks or weekends.
• Evaluate: Choose the most convenient and feasible option for everyone.
• Develop an action plan: Set a recurring meeting time and delegate tasks.
• Implement: Start meeting and working on the project according to the plan.
• Monitor and review: Adjust schedules if conflicts arise and keep track of progress.

3. Essay Writing

Problem: A student struggles to start writing an essay on a given topic.

• Understand the problem: The difficulty is starting the essay.
• Break it down: Identify the essay topic, main points, and required structure.
• Research: Gather information and resources related to the topic.
• Brainstorm solutions: Create an outline, jot down ideas, and decide on the thesis statement.
• Evaluate: Choose the most compelling points and organize them logically.
• Develop an action plan: Write a draft based on the outline, then revise and edit.
• Implement: Begin writing the introduction, followed by the body paragraphs and conclusion.
• Monitor and review: Proofread the essay and make necessary corrections.

4. Time Management

Problem: A student has trouble managing time between homework, extracurricular activities, and leisure.

• Understand the problem: The issue is balancing multiple responsibilities.
• Break it down: Identify all tasks and time commitments.
• Research: Look for time management techniques and tools.
• Brainstorm solutions: Use planners, to-do lists, or apps like Trello or Todoist.
• Evaluate: Choose the most effective tool and technique.
• Develop an action plan: Create a weekly schedule, prioritizing tasks by importance and deadlines.
• Implement: Follow the schedule and adjust as necessary.
• Monitor and review: Reflect on the effectiveness of the schedule and make improvements.

5. Conflict Resolution

Problem: Two students have a disagreement over a shared locker space.

• Understand the problem: The conflict is about sharing limited space.
• Break it down: Identify each student’s concerns and needs.
• Research: Look into conflict resolution strategies.
• Brainstorm solutions: Propose solutions like dividing the locker into specific sections or creating a rotation schedule.
• Evaluate: Choose the fairest and most practical solution.
• Develop an action plan: Agree on the solution and set guidelines.
• Implement: Follow the agreed plan and make adjustments if needed.
• Monitor and review: Ensure both students are satisfied with the arrangement and resolve any further issues.

Problem-Solving Examples in Real-life

Example 1: workplace conflict.

Situation : Two team members have a disagreement that affects their productivity.

• Identify the Problem : Understand the root cause of the conflict.
• Analyze : Talk to both parties separately to get their perspectives.
• Generate Solutions : Consider solutions like mediation, reassignment of tasks, or team-building exercises.
• Evaluate : Assess which solution is likely to resolve the conflict without affecting team morale.
• Implement : Arrange a mediation session.
• Review : Follow up to ensure the conflict is resolved and monitor team dynamics.

Example 2: Personal Finance Management

Situation : Struggling to manage monthly expenses and savings.

• Identify the Problem : Determine specific areas where overspending occurs.
• Analyze : Review bank statements and categorize expenses.
• Generate Solutions : Create a budget, reduce unnecessary expenses, and set savings goals.
• Evaluate : Choose a budgeting method that fits your lifestyle.
• Implement : Start tracking expenses and adjust spending habits.
• Review : Regularly review your budget and savings to ensure you are on track.

How to Improve Your Problem-Solving Skills?

Understand the Problem: Before attempting to solve any problem, it’s crucial to fully understand it. Read through the problem statement carefully and make sure you grasp every detail.

Break It Down : Divide the problem into smaller, more manageable parts. This approach, known as decomposition, makes it easier to tackle complex issues by focusing on individual components one at a time.

Research and Gather Information : Collect all relevant information and data that might help in solving the problem. Look for similar problems and their solutions.

Brainstorm Possible Solutions : Generate as many potential solutions as possible. Don’t worry about evaluating them at this stage; the goal is to think creatively and come up with a wide range of ideas.

Evaluate and Select the Best Solution : Assess the feasibility, pros, and cons of each potential solution. Consider factors such as resources, time, and potential risks. Choose the solution that best addresses the problem and is most practical.

Develop an Action Plan : Create a detailed plan for implementing your chosen solution. Outline the steps you need to take, assign tasks if working in a team, and set deadlines to ensure timely progress.

Implement the Solution : Put your plan into action. Stay focused and be prepared to adapt if necessary. Keep track of your progress and make adjustments as needed.

Monitor and Review : After implementing the solution, monitor the results to ensure the problem is resolved. Evaluate the outcome and review the process to learn from any mistakes or successes.

Problem-solving in workplace

• Enhancing Efficiency : Quick and effective problem resolution can streamline processes and reduce downtime.
• Boosting Productivity : Employees who can solve problems independently help maintain workflow and productivity.
• Improving Customer Satisfaction : Solving customer issues promptly can lead to higher satisfaction and loyalty.
• Fostering Innovation : Problem-solving often leads to new ideas and improvements that drive innovation.
• Promoting Employee Development : Encouraging problem-solving helps employees grow and develop their skills.

How To Highlight Problem-Solving Skills?

1. on your resume.

When listing problem-solving skills on your resume, provide concrete examples. Use action verbs and quantify your achievements where possible.

• Resolved a customer service issue that increased customer satisfaction by 20%.
• Developed a new process that reduced production errors by 15%.

2. In a Cover Letter

Your cover letter is a great place to elaborate on your problem-solving abilities. Describe a specific situation where you successfully addressed a challenge.

“In my previous role at XYZ Company, I identified a bottleneck in our production line. I conducted a thorough analysis and implemented a new workflow, which reduced production time by 25% and saved the company $50,000 annually.”

3. During an Interview

Be prepared to discuss your problem-solving skills in depth during an interview. Use the STAR (Situation, Task, Action, Result) method to structure your responses.

Example: “Can you give an example of a time when you solved a difficult problem at work?”

• Situation: Our sales team was struggling with declining numbers.
• Task: I was tasked with identifying the root cause and finding a solution.
• Action: I analyzed sales data, conducted team meetings, and identified a lack of training as the main issue.
• Result: I organized comprehensive training sessions, which led to a 30% increase in sales over the next quarter.

4. On Social Media and Professional Profiles

Highlight problem-solving skills on LinkedIn and other professional profiles. Share posts or articles about your problem-solving experiences and successes.

“I’m thrilled to share that I recently led a project to overhaul our customer service protocol, resulting in a 40% reduction in response time and a significant boost in customer satisfaction!”

5. In Performance Reviews

During performance reviews, make sure to emphasize your problem-solving contributions. Provide specific examples and outcomes.

“In the past year, I resolved three major project roadblocks, enabling our team to meet all deadlines and exceed our performance goals.”

6. Through Projects and Case Studies

If applicable, create case studies or detailed project descriptions that showcase your problem-solving process and results. This can be particularly useful for portfolios or presentations.

Case Study: Improving IT System Efficiency

• Problem: Frequent system downtimes affecting productivity.
• Solution: Implemented a new monitoring system and revised maintenance schedules.
• Outcome: System downtimes were reduced by 50%, significantly improving productivity.

7. By Demonstrating Soft Skills

Problem-solving often involves other soft skills such as communication, creativity, and teamwork. Highlighting these related skills can further emphasize your ability to solve problems effectively.

“By fostering open communication within my team and encouraging creative brainstorming sessions, we were able to devise innovative solutions to our most pressing challenges.”

How to Answer Problem-Solving Interview Questions

• Understand the Question : Make sure you fully understand the problem before you try to solve it. Ask clarifying questions if needed to ensure you have all the relevant information.
• Think Aloud : Demonstrate your thinking process by explaining your thoughts as you work through the problem. This shows your interviewer how you approach problems and organize your thoughts.
• Break It Down : Divide the problem into smaller, manageable parts. This can make a complex issue seem more approachable and allows you to tackle each component systematically.
• Use a Structured Approach : Employ frameworks or methodologies that are relevant to the question. For example, you might use the STAR method (Situation, Task, Action, Result) for behavioral questions, or a simple problem-solving framework like Define, Measure, Analyze, Improve, Control (DMAIC) for process improvements.
• Be Creative : Employers often look for creativity in your answers. Think outside the box and propose innovative solutions when appropriate.
• Prioritize Solutions : If there are multiple potential solutions, discuss the pros and cons of each and explain why you would choose one over the others.
• Stay Calm and Positive : Problem-solving under pressure is part of the test. Maintain a calm and positive demeanor, showing that you can handle stress effectively.
• Summarize Your Steps : After you have worked through the problem, summarize the steps you took and the conclusion you reached. This helps ensure the interviewer followed your process and underscores your methodical approach.
• Ask for Feedback : After presenting your solution, it can be beneficial to ask if there are any additional factors you might consider. This shows openness to learning and adapting.
• Practice Regularly : Like any skill, problem-solving improves with practice. Regularly engage in brain teasers, logic puzzles, or case studies to sharpen your skills.

Why Are Problem-Solving is Important?

• Effective Decision-Making : Problem-solving is essential for making decisions that are logical, informed, and well-considered. This skill helps individuals and organizations make choices that lead to better outcomes.
• Innovation and Improvement : Solving problems effectively often requires innovative thinking. This can lead to new ideas and improvements in processes, products, and services, which are essential for business growth and adaptation.
• Handling Complex Situations : Many roles involve complex situations that are not straightforward to manage. Problem-solving skills enable individuals to dissect these situations and devise effective strategies to deal with them.
• Enhances Productivity : Efficient problem-solving contributes to higher productivity, as it allows for the identification and removal of obstacles that impede workflow and performance.
• Career Advancement : Individuals who are effective problem solvers are often seen as leaders and can advance more quickly in their careers. This skill is valuable because it demonstrates the ability to handle difficult situations and complex challenges.
• Adaptability and Resilience : Problem-solving is key to adapting to new situations and overcoming challenges. Those who can creatively navigate through difficulties are generally more resilient.
• Quality of Life : On a personal level, strong problem-solving skills can improve one’s quality of life by enabling better management of the challenges that come with daily living.
• Team Collaboration : Problem-solving often requires collaboration. Being good at solving problems can improve your ability to work with others, as it involves communication, persuasion, and negotiation skills.

How to Include Problem-Solving in a Job Application

• Resume : Detail specific problem-solving instances in your job descriptions using action verbs like “analyzed” and “implemented”. Mention the positive outcomes achieved.
• Cover Letter : Narrate a specific instance where your problem-solving skills led to a successful outcome, demonstrating initiative and effectiveness.
• Skills Section : Include “problem-solving” in a skills section if the job ad specifically mentions it.
• Quantify Achievements : Use numbers to describe the impact of your solutions, such as cost savings or efficiency improvements.
• Job Interviews : Prepare to discuss specific examples of your problem-solving skills, focusing on the challenge, your action, and the result.
• References : Brief your references about your problem-solving achievements so they can provide specific examples when contacted by employers.

Tips for Enhancing Problem-Solving

• Practice Regularly: Like any skill, problem-solving improves with regular practice. Engage in activities that challenge your thinking, such as puzzles, games, or real-world problem-solving scenarios.
• Learn from Others: Study how others approach and solve problems. This can provide new strategies and perspectives that you can incorporate into your own problem-solving toolkit.
• Stay Calm and Positive: Maintaining a calm and positive mindset can significantly improve your ability to solve problems. Stress and negativity can cloud your judgment and hinder creative thinking.
• Develop Critical Thinking: Sharpen your critical thinking skills by questioning assumptions, analyzing information, and evaluating evidence. This will help you make more informed and logical decisions.
• Collaborate with Others: Working with others can bring new insights and ideas. Collaboration can also help you see the problem from different angles and develop more effective solutions.
• Keep Learning: Continuously expand your knowledge and skills. The more you know, the better equipped you are to tackle a variety of problems.

How can I improve my problem-solving skills?

Practice regularly, learn various problem-solving techniques, and engage in activities that challenge your thinking.

What are common problem-solving techniques?

Common techniques include brainstorming, root cause analysis, the 5 Whys, and SWOT analysis.

What are the steps in the problem-solving process?

Identify the problem, analyze the problem, generate solutions, select a solution, implement, and evaluate.

How do I demonstrate problem-solving skills in an interview?

Discuss specific situations where you effectively solved problems, highlighting your thought process and outcomes.

What’s the difference between critical thinking and problem-solving?

Critical thinking involves analyzing and evaluating information, while problem-solving focuses on finding solutions to problems.

How do problem-solving skills help in leadership?

They enable leaders to manage challenges effectively, inspire innovation, and guide teams through obstacles.

How to measure problem-solving skills?

Assess through scenarios or challenges that require identifying, analyzing, and resolving problems.

What role does creativity play in problem-solving?

Creativity enables out-of-the-box thinking, which can lead to innovative and effective solutions.

How do you use problem-solving in project management?

Apply it to anticipate potential issues, plan solutions, and ensure smooth project execution.

What’s an example of a problem-solving situation?

Resolving customer complaints by identifying the issue, brainstorming solutions, and implementing changes to prevent future complaints.

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Struggling to overcome challenges in your life? We all face problems, big and small, on a regular basis.

So how do you tackle them effectively? What are some key problem-solving strategies and skills that can guide you?

Effective problem-solving requires breaking issues down logically, generating solutions creatively, weighing choices critically, and adapting plans flexibly based on outcomes. Useful strategies range from leveraging past solutions that have worked to visualizing problems through diagrams. Core skills include analytical abilities, innovative thinking, and collaboration.

Want to improve your problem-solving skills? Keep reading to find out 17 effective problem-solving strategies, key skills, common obstacles to watch for, and tips on improving your overall problem-solving skills.

Key Takeaways:

• Effective problem-solving requires breaking down issues logically, generating multiple solutions creatively, weighing choices critically, and adapting plans based on outcomes.
• Useful problem-solving strategies range from leveraging past solutions to brainstorming with groups to visualizing problems through diagrams and models.
• Core skills include analytical abilities, innovative thinking, decision-making, and team collaboration to solve problems.
• Common obstacles include fear of failure, information gaps, fixed mindsets, confirmation bias, and groupthink.
• Boosting problem-solving skills involves learning from experts, actively practicing, soliciting feedback, and analyzing others’ success.
• Onethread’s project management capabilities align with effective problem-solving tenets – facilitating structured solutions, tracking progress, and capturing lessons learned.

What Is Problem-Solving?

Problem-solving is the process of understanding an issue, situation, or challenge that needs to be addressed and then systematically working through possible solutions to arrive at the best outcome.

It involves critical thinking, analysis, logic, creativity, research, planning, reflection, and patience in order to overcome obstacles and find effective answers to complex questions or problems.

The ultimate goal is to implement the chosen solution successfully.

What Are Problem-Solving Strategies?

Problem-solving strategies are like frameworks or methodologies that help us solve tricky puzzles or problems we face in the workplace, at home, or with friends.

Imagine you have a big jigsaw puzzle. One strategy might be to start with the corner pieces. Another could be looking for pieces with the same colors. 

Just like in puzzles, in real life, we use different plans or steps to find solutions to problems. These strategies help us think clearly, make good choices, and find the best answers without getting too stressed or giving up.

Why Is It Important To Know Different Problem-Solving Strategies?

Knowing different problem-solving strategies is important because different types of problems often require different approaches to solve them effectively. Having a variety of strategies to choose from allows you to select the best method for the specific problem you are trying to solve.

This improves your ability to analyze issues thoroughly, develop solutions creatively, and tackle problems from multiple angles. Knowing multiple strategies also aids in overcoming roadblocks if your initial approach is not working.

Here are some reasons why you need to know different problem-solving strategies:

• Different Problems Require Different Tools: Just like you can’t use a hammer to fix everything, some problems need specific strategies to solve them.
• Improves Creativity: Knowing various strategies helps you think outside the box and come up with creative solutions.
• Saves Time: With the right strategy, you can solve problems faster instead of trying things that don’t work.
• Reduces Stress: When you know how to tackle a problem, it feels less scary and you feel more confident.
• Better Outcomes: Using the right strategy can lead to better solutions, making things work out better in the end.
• Learning and Growth: Each time you solve a problem, you learn something new, which makes you smarter and better at solving future problems.

Knowing different ways to solve problems helps you tackle anything that comes your way, making life a bit easier and more fun!

17 Effective Problem-Solving Strategies

Effective problem-solving strategies include breaking the problem into smaller parts, brainstorming multiple solutions, evaluating the pros and cons of each, and choosing the most viable option. 

Critical thinking and creativity are essential in developing innovative solutions. Collaboration with others can also provide diverse perspectives and ideas. 

By applying these strategies, you can tackle complex issues more effectively.

Now, consider a challenge you’re dealing with. Which strategy could help you find a solution? Here we will discuss key problem strategies in detail.

1. Use a Past Solution That Worked

This strategy involves looking back at previous similar problems you have faced and the solutions that were effective in solving them.

It is useful when you are facing a problem that is very similar to something you have already solved. The main benefit is that you don’t have to come up with a brand new solution – you already know the method that worked before will likely work again.

However, the limitation is that the current problem may have some unique aspects or differences that mean your old solution is not fully applicable.

The ideal process is to thoroughly analyze the new challenge, identify the key similarities and differences versus the past case, adapt the old solution as needed to align with the current context, and then pilot it carefully before full implementation.

An example is using the same negotiation tactics from purchasing your previous home when putting in an offer on a new house. Key terms would be adjusted but overall it can save significant time versus developing a brand new strategy.

2. Brainstorm Solutions

This involves gathering a group of people together to generate as many potential solutions to a problem as possible.

It is effective when you need creative ideas to solve a complex or challenging issue. By getting input from multiple people with diverse perspectives, you increase the likelihood of finding an innovative solution.

The main limitation is that brainstorming sessions can sometimes turn into unproductive gripe sessions or discussions rather than focusing on productive ideation —so they need to be properly facilitated.

The key to an effective brainstorming session is setting some basic ground rules upfront and having an experienced facilitator guide the discussion. Rules often include encouraging wild ideas, avoiding criticism of ideas during the ideation phase, and building on others’ ideas.

For instance, a struggling startup might hold a session where ideas for turnaround plans are generated and then formalized with financials and metrics.

3. Work Backward from the Solution

This technique involves envisioning that the problem has already been solved and then working step-by-step backward toward the current state.

This strategy is particularly helpful for long-term, multi-step problems. By starting from the imagined solution and identifying all the steps required to reach it, you can systematically determine the actions needed. It lets you tackle a big hairy problem through smaller, reversible steps.

A limitation is that this approach may not be possible if you cannot accurately envision the solution state to start with.

The approach helps drive logical systematic thinking for complex problem-solving, but should still be combined with creative brainstorming of alternative scenarios and solutions.

An example is planning for an event – you would imagine the successful event occurring, then determine the tasks needed the week before, two weeks before, etc. all the way back to the present.

4. Use the Kipling Method

This method, named after author Rudyard Kipling, provides a framework for thoroughly analyzing a problem before jumping into solutions.

It consists of answering six fundamental questions: What, Where, When, How, Who, and Why about the challenge. Clearly defining these core elements of the problem sets the stage for generating targeted solutions.

The Kipling method enables a deep understanding of problem parameters and root causes before solution identification. By jumping to brainstorm solutions too early, critical information can be missed or the problem is loosely defined, reducing solution quality.

Answering the six fundamental questions illuminates all angles of the issue. This takes time but pays dividends in generating optimal solutions later tuned precisely to the true underlying problem.

The limitation is that meticulously working through numerous questions before addressing solutions can slow progress.

The best approach blends structured problem decomposition techniques like the Kipling method with spurring innovative solution ideation from a diverse team. 

An example is using this technique after a technical process failure – the team would systematically detail What failed, Where/When did it fail, How it failed (sequence of events), Who was involved, and Why it likely failed before exploring preventative solutions.

5. Try Different Solutions Until One Works (Trial and Error)

This technique involves attempting various potential solutions sequentially until finding one that successfully solves the problem.

Trial and error works best when facing a concrete, bounded challenge with clear solution criteria and a small number of discrete options to try. By methodically testing solutions, you can determine the faulty component.

A limitation is that it can be time-intensive if the working solution set is large.

The key is limiting the variable set first. For technical problems, this boundary is inherent and each element can be iteratively tested. But for business issues, artificial constraints may be required – setting decision rules upfront to reduce options before testing.

Furthermore, hypothesis-driven experimentation is far superior to blind trial and error – have logic for why Option A may outperform Option B.

Examples include fixing printer jams by testing different paper tray and cable configurations or resolving website errors by tweaking CSS/HTML line-by-line until the code functions properly.

6. Use Proven Formulas or Frameworks (Heuristics)

Heuristics refers to applying existing problem-solving formulas or frameworks rather than addressing issues completely from scratch.

This allows leveraging established best practices rather than reinventing the wheel each time.

It is effective when facing recurrent, common challenges where proven structured approaches exist.

However, heuristics may force-fit solutions to non-standard problems.

For example, a cost-benefit analysis can be used instead of custom weighting schemes to analyze potential process improvements.

Onethread allows teams to define, save, and replicate configurable project templates so proven workflows can be reliably applied across problems with some consistency rather than fully custom one-off approaches each time.

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7. Trust Your Instincts (Insight Problem-Solving)

Insight is a problem-solving technique that involves waiting patiently for an unexpected “aha moment” when the solution pops into your mind.

It works well for personal challenges that require intuitive realizations over calculated logic. The unconscious mind makes connections leading to flashes of insight when relaxing or doing mundane tasks unrelated to the actual problem.

Benefits include out-of-the-box creative solutions. However, the limitations are that insights can’t be forced and may never come at all if too complex. Critical analysis is still required after initial insights.

A real-life example would be a writer struggling with how to end a novel. Despite extensive brainstorming, they feel stuck. Eventually while gardening one day, a perfect unexpected plot twist sparks an ideal conclusion. However, once written they still carefully review if the ending flows logically from the rest of the story.

8. Reverse Engineer the Problem

This approach involves deconstructing a problem in reverse sequential order from the current undesirable outcome back to the initial root causes.

By mapping the chain of events backward, you can identify the origin of where things went wrong and establish the critical junctures for solving it moving ahead. Reverse engineering provides diagnostic clarity on multi-step problems.

However, the limitation is that it focuses heavily on autopsying the past versus innovating improved future solutions.

An example is tracing back from a server outage, through the cascade of infrastructure failures that led to it finally terminating at the initial script error that triggered the crisis. This root cause would then inform the preventative measure.

9. Break Down Obstacles Between Current and Goal State (Means-End Analysis)

This technique defines the current problem state and the desired end goal state, then systematically identifies obstacles in the way of getting from one to the other.

By mapping the barriers or gaps, you can then develop solutions to address each one. This methodically connects the problem to solutions.

A limitation is that some obstacles may be unknown upfront and only emerge later.

For example, you can list down all the steps required for a new product launch – current state through production, marketing, sales, distribution, etc. to full launch (goal state) – to highlight where resource constraints or other blocks exist so they can be addressed.

Onethread allows dividing big-picture projects into discrete, manageable phases, milestones, and tasks to simplify execution just as problems can be decomposed into more achievable components. Features like dependency mapping further reinforce interconnections.

Using Onethread’s issues and subtasks feature, messy problems can be decomposed into manageable chunks.

10. Ask “Why” Five Times to Identify the Root Cause (The 5 Whys)

This technique involves asking “Why did this problem occur?” and then responding with an answer that is again met with asking “Why?” This process repeats five times until the root cause is revealed.

Continually asking why digs deeper from surface symptoms to underlying systemic issues.

It is effective for getting to the source of problems originating from human error or process breakdowns.

However, some complex issues may have multiple tangled root causes not solvable through this approach alone.

An example is a retail store experiencing a sudden decline in customers. Successively asking why five times may trace an initial drop to parking challenges, stemming from a city construction project – the true starting point to address.

11. Evaluate Strengths, Weaknesses, Opportunities, and Threats (SWOT Analysis)

This involves analyzing a problem or proposed solution by categorizing internal and external factors into a 2×2 matrix: Strengths, Weaknesses as the internal rows; Opportunities and Threats as the external columns.

Systematically identifying these elements provides balanced insight to evaluate options and risks. It is impactful when evaluating alternative solutions or developing strategy amid complexity or uncertainty.

The key benefit of SWOT analysis is enabling multi-dimensional thinking when rationally evaluating options. Rather than getting anchored on just the upsides or the existing way of operating, it urges a systematic assessment through four different lenses:

• Internal Strengths: Our core competencies/advantages able to deliver success
• Internal Weaknesses: Gaps/vulnerabilities we need to manage
• External Opportunities: Ways we can differentiate/drive additional value
• External Threats: Risks we must navigate or mitigate

Multiperspective analysis provides the needed holistic view of the balanced risk vs. reward equation for strategic decision making amid uncertainty.

However, SWOT can feel restrictive if not tailored and evolved for different issue types.

Teams should view SWOT analysis as a starting point, augmenting it further for distinct scenarios.

An example is performing a SWOT analysis on whether a small business should expand into a new market – evaluating internal capabilities to execute vs. risks in the external competitive and demand environment to inform the growth decision with eyes wide open.

12. Compare Current vs Expected Performance (Gap Analysis)

This technique involves comparing the current state of performance, output, or results to the desired or expected levels to highlight shortfalls.

By quantifying the gaps, you can identify problem areas and prioritize address solutions.

Gap analysis is based on the simple principle – “you can’t improve what you don’t measure.” It enables facts-driven problem diagnosis by highlighting delta to goals, not just vague dissatisfaction that something seems wrong. And measurement immediately suggests improvement opportunities – address the biggest gaps first.

This data orientation also supports ROI analysis on fixing issues – the return from closing larger gaps outweighs narrowly targeting smaller performance deficiencies.

However, the approach is only effective if robust standards and metrics exist as the benchmark to evaluate against. Organizations should invest upfront in establishing performance frameworks.

Furthermore, while numbers are invaluable, the human context behind problems should not be ignored – quantitative versus qualitative gap assessment is optimally blended.

For example, if usage declines are noted during software gap analysis, this could be used as a signal to improve user experience through design.

13. Observe Processes from the Frontline (Gemba Walk)

A Gemba walk involves going to the actual place where work is done, directly observing the process, engaging with employees, and finding areas for improvement.

By experiencing firsthand rather than solely reviewing abstract reports, practical problems and ideas emerge.

The limitation is Gemba walks provide anecdotes not statistically significant data. It complements but does not replace comprehensive performance measurement.

An example is a factory manager inspecting the production line to spot jam areas based on direct reality rather than relying on throughput dashboards alone back in her office. Frontline insights prove invaluable.

14. Analyze Competitive Forces (Porter’s Five Forces)

This involves assessing the marketplace around a problem or business situation via five key factors: competitors, new entrants, substitute offerings, suppliers, and customer power.

Evaluating these forces illuminates risks and opportunities for strategy development and issue resolution. It is effective for understanding dynamic external threats and opportunities when operating in a contested space.

However, over-indexing on only external factors can overlook the internal capabilities needed to execute solutions.

A startup CEO, for example, may analyze market entry barriers, whitespace opportunities, and disruption risks across these five forces to shape new product rollout strategies and marketing approaches.

15. Think from Different Perspectives (Six Thinking Hats)

The Six Thinking Hats is a technique developed by Edward de Bono that encourages people to think about a problem from six different perspectives, each represented by a colored “thinking hat.”

The key benefit of this strategy is that it pushes team members to move outside their usual thinking style and consider new angles. This brings more diverse ideas and solutions to the table.

It works best for complex problems that require innovative solutions and when a team is stuck in an unproductive debate. The structured framework keeps the conversation flowing in a positive direction.

Limitations are that it requires training on the method itself and may feel unnatural at first. Team dynamics can also influence success – some members may dominate certain “hats” while others remain quiet.

A real-life example is a software company debating whether to build a new feature. The white hat focuses on facts, red on gut feelings, black on potential risks, yellow on benefits, green on new ideas, and blue on process. This exposes more balanced perspectives before deciding.

Onethread centralizes diverse stakeholder communication onto one platform, ensuring all voices are incorporated when evaluating project tradeoffs, just as problem-solving should consider multifaceted solutions.

16. Visualize the Problem (Draw it Out)

Drawing out a problem involves creating visual representations like diagrams, flowcharts, and maps to work through challenging issues.

This strategy is helpful when dealing with complex situations with lots of interconnected components. The visuals simplify the complexity so you can thoroughly understand the problem and all its nuances.

Key benefits are that it allows more stakeholders to get on the same page regarding root causes and it sparks new creative solutions as connections are made visually.

However, simple problems with few variables don’t require extensive diagrams. Additionally, some challenges are so multidimensional that fully capturing every aspect is difficult.

A real-life example would be mapping out all the possible causes leading to decreased client satisfaction at a law firm. An intricate fishbone diagram with branches for issues like service delivery, technology, facilities, culture, and vendor partnerships allows the team to trace problems back to their origins and brainstorm targeted fixes.

17. Follow a Step-by-Step Procedure (Algorithms)

An algorithm is a predefined step-by-step process that is guaranteed to produce the correct solution if implemented properly.

Using algorithms is effective when facing problems that have clear, binary right and wrong answers. Algorithms work for mathematical calculations, computer code, manufacturing assembly lines, and scientific experiments.

Key benefits are consistency, accuracy, and efficiency. However, they require extensive upfront development and only apply to scenarios with strict parameters. Additionally, human error can lead to mistakes.

For example, crew members of fast food chains like McDonald’s follow specific algorithms for food prep – from grill times to ingredient amounts in sandwiches, to order fulfillment procedures. This ensures uniform quality and service across all locations. However, if a step is missed, errors occur.

The Problem-Solving Process

The problem-solving process typically includes defining the issue, analyzing details, creating solutions, weighing choices, acting, and reviewing results.

In the above, we have discussed several problem-solving strategies. For every problem-solving strategy, you have to follow these processes. Here’s a detailed step-by-step process of effective problem-solving:

Step 1: Identify the Problem

The problem-solving process starts with identifying the problem. This step involves understanding the issue’s nature, its scope, and its impact. Once the problem is clearly defined, it sets the foundation for finding effective solutions.

Identifying the problem is crucial. It means figuring out exactly what needs fixing. This involves looking at the situation closely, understanding what’s wrong, and knowing how it affects things. It’s about asking the right questions to get a clear picture of the issue. 

This step is important because it guides the rest of the problem-solving process. Without a clear understanding of the problem, finding a solution is much harder. It’s like diagnosing an illness before treating it. Once the problem is identified accurately, you can move on to exploring possible solutions and deciding on the best course of action.

Step 2: Break Down the Problem

Breaking down the problem is a key step in the problem-solving process. It involves dividing the main issue into smaller, more manageable parts. This makes it easier to understand and tackle each component one by one.

After identifying the problem, the next step is to break it down. This means splitting the big issue into smaller pieces. It’s like solving a puzzle by handling one piece at a time. 

By doing this, you can focus on each part without feeling overwhelmed. It also helps in identifying the root causes of the problem. Breaking down the problem allows for a clearer analysis and makes finding solutions more straightforward. 

Each smaller problem can be addressed individually, leading to an effective resolution of the overall issue. This approach not only simplifies complex problems but also aids in developing a systematic plan to solve them.

Step 3: Come up with potential solutions

Coming up with potential solutions is the third step in the problem-solving process. It involves brainstorming various options to address the problem, considering creativity and feasibility to find the best approach.

After breaking down the problem, it’s time to think of ways to solve it. This stage is about brainstorming different solutions. You look at the smaller issues you’ve identified and start thinking of ways to fix them. This is where creativity comes in. 

You want to come up with as many ideas as possible, no matter how out-of-the-box they seem. It’s important to consider all options and evaluate their pros and cons. This process allows you to gather a range of possible solutions. 

Later, you can narrow these down to the most practical and effective ones. This step is crucial because it sets the stage for deciding on the best solution to implement. It’s about being open-minded and innovative to tackle the problem effectively.

Step 4: Analyze the possible solutions

Analyzing the possible solutions is the fourth step in the problem-solving process. It involves evaluating each proposed solution’s advantages and disadvantages to determine the most effective and feasible option.

After coming up with potential solutions, the next step is to analyze them. This means looking closely at each idea to see how well it solves the problem. You weigh the pros and cons of every solution.

Consider factors like cost, time, resources, and potential outcomes. This analysis helps in understanding the implications of each option. It’s about being critical and objective, ensuring that the chosen solution is not only effective but also practical.

This step is vital because it guides you towards making an informed decision. It involves comparing the solutions against each other and selecting the one that best addresses the problem.

By thoroughly analyzing the options, you can move forward with confidence, knowing you’ve chosen the best path to solve the issue.

Step 5: Implement and Monitor the Solutions

Implementing and monitoring the solutions is the final step in the problem-solving process. It involves putting the chosen solution into action and observing its effectiveness, making adjustments as necessary.

Once you’ve selected the best solution, it’s time to put it into practice. This step is about action. You implement the chosen solution and then keep an eye on how it works. Monitoring is crucial because it tells you if the solution is solving the problem as expected. 

If things don’t go as planned, you may need to make some changes. This could mean tweaking the current solution or trying a different one. The goal is to ensure the problem is fully resolved. 

This step is critical because it involves real-world application. It’s not just about planning; it’s about doing and adjusting based on results. By effectively implementing and monitoring the solutions, you can achieve the desired outcome and solve the problem successfully.

Why This Process is Important

Following a defined process to solve problems is important because it provides a systematic, structured approach instead of a haphazard one. Having clear steps guides logical thinking, analysis, and decision-making to increase effectiveness. Key reasons it helps are:

• Clear Direction: This process gives you a clear path to follow, which can make solving problems less overwhelming.
• Better Solutions: Thoughtful analysis of root causes, iterative testing of solutions, and learning orientation lead to addressing the heart of issues rather than just symptoms.
• Saves Time and Energy: Instead of guessing or trying random things, this process helps you find a solution more efficiently.
• Improves Skills: The more you use this process, the better you get at solving problems. It’s like practicing a sport. The more you practice, the better you play.
• Maximizes collaboration: Involving various stakeholders in the process enables broader inputs. Their communication and coordination are streamlined through organized brainstorming and evaluation.
• Provides consistency: Standard methodology across problems enables building institutional problem-solving capabilities over time. Patterns emerge on effective techniques to apply to different situations.

The problem-solving process is a powerful tool that can help us tackle any challenge we face. By following these steps, we can find solutions that work and learn important skills along the way.

Key Skills for Efficient Problem Solving

Efficient problem-solving requires breaking down issues logically, evaluating options, and implementing practical solutions.

Key skills include critical thinking to understand root causes, creativity to brainstorm innovative ideas, communication abilities to collaborate with others, and decision-making to select the best way forward. Staying adaptable, reflecting on outcomes, and applying lessons learned are also essential.

With practice, these capacities will lead to increased personal and team effectiveness in systematically addressing any problem.

 Let’s explore the powers you need to become a problem-solving hero!

Critical Thinking and Analytical Skills

Critical thinking and analytical skills are vital for efficient problem-solving as they enable individuals to objectively evaluate information, identify key issues, and generate effective solutions. 

These skills facilitate a deeper understanding of problems, leading to logical, well-reasoned decisions. By systematically breaking down complex issues and considering various perspectives, individuals can develop more innovative and practical solutions, enhancing their problem-solving effectiveness.

Communication Skills

Effective communication skills are essential for efficient problem-solving as they facilitate clear sharing of information, ensuring all team members understand the problem and proposed solutions. 

These skills enable individuals to articulate issues, listen actively, and collaborate effectively, fostering a productive environment where diverse ideas can be exchanged and refined. By enhancing mutual understanding, communication skills contribute significantly to identifying and implementing the most viable solutions.

Decision-Making

Strong decision-making skills are crucial for efficient problem-solving, as they enable individuals to choose the best course of action from multiple alternatives. 

These skills involve evaluating the potential outcomes of different solutions, considering the risks and benefits, and making informed choices. Effective decision-making leads to the implementation of solutions that are likely to resolve problems effectively, ensuring resources are used efficiently and goals are achieved.

Planning and Prioritization

Planning and prioritization are key for efficient problem-solving, ensuring resources are allocated effectively to address the most critical issues first. This approach helps in organizing tasks according to their urgency and impact, streamlining efforts towards achieving the desired outcome efficiently.

Emotional Intelligence

Emotional intelligence enhances problem-solving by allowing individuals to manage emotions, understand others, and navigate social complexities. It fosters a positive, collaborative environment, essential for generating creative solutions and making informed, empathetic decisions.

Leadership skills drive efficient problem-solving by inspiring and guiding teams toward common goals. Effective leaders motivate their teams, foster innovation, and navigate challenges, ensuring collective efforts are focused and productive in addressing problems.

Time Management

Time management is crucial in problem-solving, enabling individuals to allocate appropriate time to each task. By efficiently managing time, one can ensure that critical problems are addressed promptly without neglecting other responsibilities.

Data Analysis

Data analysis skills are essential for problem-solving, as they enable individuals to sift through data, identify trends, and extract actionable insights. This analytical approach supports evidence-based decision-making, leading to more accurate and effective solutions.

Research Skills

Research skills are vital for efficient problem-solving, allowing individuals to gather relevant information, explore various solutions, and understand the problem’s context. This thorough exploration aids in developing well-informed, innovative solutions.

Becoming a great problem solver takes practice, but with these skills, you’re on your way to becoming a problem-solving hero. 

How to Improve Your Problem-Solving Skills?

Improving your problem-solving skills can make you a master at overcoming challenges. Learn from experts, practice regularly, welcome feedback, try new methods, experiment, and study others’ success to become better.

Learning from Experts

Improving problem-solving skills by learning from experts involves seeking mentorship, attending workshops, and studying case studies. Experts provide insights and techniques that refine your approach, enhancing your ability to tackle complex problems effectively.

To enhance your problem-solving skills, learning from experts can be incredibly beneficial. Engaging with mentors, participating in specialized workshops, and analyzing case studies from seasoned professionals can offer valuable perspectives and strategies. 

Experts share their experiences, mistakes, and successes, providing practical knowledge that can be applied to your own problem-solving process. This exposure not only broadens your understanding but also introduces you to diverse methods and approaches, enabling you to tackle challenges more efficiently and creatively.

Improving problem-solving skills through practice involves tackling a variety of challenges regularly. This hands-on approach helps in refining techniques and strategies, making you more adept at identifying and solving problems efficiently.

One of the most effective ways to enhance your problem-solving skills is through consistent practice. By engaging with different types of problems on a regular basis, you develop a deeper understanding of various strategies and how they can be applied. 

This hands-on experience allows you to experiment with different approaches, learn from mistakes, and build confidence in your ability to tackle challenges.

Regular practice not only sharpens your analytical and critical thinking skills but also encourages adaptability and innovation, key components of effective problem-solving.

Openness to Feedback

Being open to feedback is like unlocking a secret level in a game. It helps you boost your problem-solving skills. Improving problem-solving skills through openness to feedback involves actively seeking and constructively responding to critiques. 

This receptivity enables you to refine your strategies and approaches based on insights from others, leading to more effective solutions. 

Learning New Approaches and Methodologies

Learning new approaches and methodologies is like adding new tools to your toolbox. It makes you a smarter problem-solver. Enhancing problem-solving skills by learning new approaches and methodologies involves staying updated with the latest trends and techniques in your field. 

This continuous learning expands your toolkit, enabling innovative solutions and a fresh perspective on challenges.

Experimentation

Experimentation is like being a scientist of your own problems. It’s a powerful way to improve your problem-solving skills. Boosting problem-solving skills through experimentation means trying out different solutions to see what works best. This trial-and-error approach fosters creativity and can lead to unique solutions that wouldn’t have been considered otherwise.

Analyzing Competitors’ Success

Analyzing competitors’ success is like being a detective. It’s a smart way to boost your problem-solving skills. Improving problem-solving skills by analyzing competitors’ success involves studying their strategies and outcomes. Understanding what worked for them can provide valuable insights and inspire effective solutions for your own challenges. 

Challenges in Problem-Solving

Facing obstacles when solving problems is common. Recognizing these barriers, like fear of failure or lack of information, helps us find ways around them for better solutions.

Fear of Failure

Fear of failure is like a big, scary monster that stops us from solving problems. It’s a challenge many face. Because being afraid of making mistakes can make us too scared to try new solutions. 

How can we overcome this? First, understand that it’s okay to fail. Failure is not the opposite of success; it’s part of learning. Every time we fail, we discover one more way not to solve a problem, getting us closer to the right solution. Treat each attempt like an experiment. It’s not about failing; it’s about testing and learning.

Lack of Information

Lack of information is like trying to solve a puzzle with missing pieces. It’s a big challenge in problem-solving. Because without all the necessary details, finding a solution is much harder. 

How can we fix this? Start by gathering as much information as you can. Ask questions, do research, or talk to experts. Think of yourself as a detective looking for clues. The more information you collect, the clearer the picture becomes. Then, use what you’ve learned to think of solutions. 

Fixed Mindset

A fixed mindset is like being stuck in quicksand; it makes solving problems harder. It means thinking you can’t improve or learn new ways to solve issues. 

How can we change this? First, believe that you can grow and learn from challenges. Think of your brain as a muscle that gets stronger every time you use it. When you face a problem, instead of saying “I can’t do this,” try thinking, “I can’t do this yet.” Look for lessons in every challenge and celebrate small wins. 

Everyone starts somewhere, and mistakes are just steps on the path to getting better. By shifting to a growth mindset, you’ll see problems as opportunities to grow. Keep trying, keep learning, and your problem-solving skills will soar!

Jumping to Conclusions

Jumping to conclusions is like trying to finish a race before it starts. It’s a challenge in problem-solving. That means making a decision too quickly without looking at all the facts. 

How can we avoid this? First, take a deep breath and slow down. Think about the problem like a puzzle. You need to see all the pieces before you know where they go. Ask questions, gather information, and consider different possibilities. Don’t choose the first solution that comes to mind. Instead, compare a few options. 

Feeling Overwhelmed

Feeling overwhelmed is like being buried under a mountain of puzzles. It’s a big challenge in problem-solving. When we’re overwhelmed, everything seems too hard to handle. 

How can we deal with this? Start by taking a step back. Breathe deeply and focus on one thing at a time. Break the big problem into smaller pieces, like sorting puzzle pieces by color. Tackle each small piece one by one. It’s also okay to ask for help. Sometimes, talking to someone else can give you a new perspective. 

Confirmation Bias

Confirmation bias is like wearing glasses that only let you see what you want to see. It’s a challenge in problem-solving. Because it makes us focus only on information that agrees with what we already believe, ignoring anything that doesn’t. 

How can we overcome this? First, be aware that you might be doing it. It’s like checking if your glasses are on right. Then, purposely look for information that challenges your views. It’s like trying on a different pair of glasses to see a new perspective. Ask questions and listen to answers, even if they don’t fit what you thought before.

Groupthink is like everyone in a group deciding to wear the same outfit without asking why. It’s a challenge in problem-solving. It means making decisions just because everyone else agrees, without really thinking it through. 

How can we avoid this? First, encourage everyone in the group to share their ideas, even if they’re different. It’s like inviting everyone to show their unique style of clothes. 

Listen to all opinions and discuss them. It’s okay to disagree; it helps us think of better solutions. Also, sometimes, ask someone outside the group for their thoughts. They might see something everyone in the group missed.

Overcoming obstacles in problem-solving requires patience, openness, and a willingness to learn from mistakes. By recognizing these barriers, we can develop strategies to navigate around them, leading to more effective and creative solutions.

What are the most common problem-solving techniques?

The most common techniques include brainstorming, the 5 Whys, mind mapping, SWOT analysis, and using algorithms or heuristics. Each approach has its strengths, suitable for different types of problems.

What’s the best problem-solving strategy for every situation?

There’s no one-size-fits-all strategy. The best approach depends on the problem’s complexity, available resources, and time constraints. Combining multiple techniques often yields the best results.

How can I improve my problem-solving skills?

Improve your problem-solving skills by practicing regularly, learning from experts, staying open to feedback, and continuously updating your knowledge on new approaches and methodologies.

Are there any tools or resources to help with problem-solving?

Yes, tools like mind mapping software, online courses on critical thinking, and books on problem-solving techniques can be very helpful. Joining forums or groups focused on problem-solving can also provide support and insights.

What are some common mistakes people make when solving problems?

Common mistakes include jumping to conclusions without fully understanding the problem, ignoring valuable feedback, sticking to familiar solutions without considering alternatives, and not breaking down complex problems into manageable parts.

Final Words

Mastering problem-solving strategies equips us with the tools to tackle challenges across all areas of life. By understanding and applying these techniques, embracing a growth mindset, and learning from both successes and obstacles, we can transform problems into opportunities for growth. Continuously improving these skills ensures we’re prepared to face and solve future challenges more effectively.

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Why Groups Struggle to Solve Problems Together

• Al Pittampalli

If your meetings are unproductive, this might be the reason.

There are five stages of problem solving: defining the problem, generating solutions, evaluating solutions, picking a solution, and making a plan. When we solve problems on our own, we intuitively move in between these stages to quickly generate solutions. We assume this method will also work in group settings, however, it often fails because each person could be occupying a different problem solving stage at the same time (essentially, no one is on the same page — even though they think they are). To solve problems as a group, we need to jettison the assumption that intuitive problem solving is sufficient, and instead embrace a more methodical approach. In a methodical meeting, for each issue that needs to be discussed, members deliberately and explicitly choose just one problem-solving stage to complete.

Why are so many meetings so unproductive?

• Al Pittampalli is the founder of the Modern Meeting Company and the author of Read This Before Our Next Meeting (Penguin).

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What are the difficulties with problem-solving?

Problem-solving is a huge part of any organization and integral to the success or failure of its endeavors. From a project management perspective, problem solving is a key element of virtually every item on the daily to-do list. But the world of work is evolving rapidly – and with those changes comes a whole new set of challenges for those at the sharp end of the problem-solving arena. 

In this article, we’ll take a look at some of the most important problem-solving challenges facing organizations and project managers, as well as how to efficiently overcome them.

A fundamental part of project management

A good project manager is the cream of the crop when it comes to solving problems – after all, they do it every day. They are familiar with implementing the processes that will lead their organization on the path to fulfilling their operational and strategic aims, and are no strangers to removing the barriers and obstacles that lie in the way.

But problem solving isn’t just about the mechanics of process and implementation . In today’s frenetic and constantly evolving world, people are right at the very heart of the matter.

Why is effective problem solving such a hot ticket item for organizations?

First off, there’s the issue of reaching their strategic and operational objectives, but it shouldn’t be forgotten that problem-solving can and does ensure that organizations make the gear change necessary to shift from idea to action. 

It may seem like a no-brainer, but fast problem solving really does equal faster output (i.e. you’ll get the work done more quickly) and this is where the people part comes in. The way we interact with one another, and how we relate to each other, can have a huge impact on the effectiveness and speed at which we solve problems .

The evolution of problem-solving

“So, what’s new?” I hear you ask. Well, the workplace and teamwork as a whole has undergone seismic change since the start of the pandemic in 2020. Ways of working have, in many places, been completely turned on their heads and hybrid or remote working has now a legitimacy that would have been unheard of a few years ago.

This has had the knock-on effect that geography has become largely unimportant: teams are now working from anywhere, at any time , with both synchronous and asynchronous methods of collaboration accepted by many organizations across a whole raft of industries and sectors. Do these changes impact the day-to-day reality of problem-solving? Well, they do.

Trust the process

There are numerous popular frameworks that are often touted as the key to effective problem solving. When it comes to the nitty gritty of problem-solving skills , here is how it globally works: 

• First, you need to define your problem; 
• Then, clarify your thoughts; 
• Have a clear end goal; 
• Work out the best way to reach that goal; 
• Create an action plan and follow through with it. 

Depending what your problem actually is, you may fit the puzzle of your problem-solving process together slightly differently.

Enter Design Thinking

Design thinking is something of a curveball when it comes to problem solving. But in recent years, it has gained enormous popularity within organizations where teams favor it because of the way it puts the needs of the customer front and centre of the whole process. Design thinking as a way of working relies heavily on observation of an organizations customers as well as empathy for their needs and desires. It’s definitely not a cookie-cutter approach to problem-solving, in fact its proponents love it precisely because it’s such an iterative process , with a very hands-on way to create what are often extremely innovative solutions.

Empower problem-solving with efficient collaboration

What’s the biggest take from all of this so far? That for organizations to be successful, they need their people to work together to solve problems quickly and effectively. Collaborative ways of working to aid problem solving may have seemed straightforward when everyone turned up to the office each day and in-person meetings were the norm, but throw in several years of pandemic life, a workforce that no longer sees office life as the be-all and end-all, and you will get a slightly different perspective.

Problem-solving in the age of hybrid work

For as long as solving organizational challenges has been recognized as a vital element of running a successful business, so too has the art of problem solving been focused on what is seen by many as the universal business problem: finding and helping customers while also increasing overall profitability . 

While this might have worked in an era where the economy was driven by manufacturing and consumer goods, it’s not the case any longer.

It’s all about the UX

Now the economy is very much service-driven, with technological changes on a scale that would have been incomprehensible ten years ago. Perhaps most important of all, consumers – people – are demanding a far higher standard of customer/user experience .

The net result of all this is that to be successful, companies must be highly solution- focused, agile and ready to implement changes as quickly as possible. And this leaves enormous scope for complexity.

The main challenges of problem-solving

If you’re working in a problem-solving capacity, the chances are you’re already well aware of the obstacles in your path. But for the sake of clarity, let’s revisit some of the most significant issues.

Work environment

First up is environment. In years gone by, communications technology has made huge advancements. Teams went from working in iindividual offices to open spaces and, in some cases, hotdesking. Now though, teams are working from their own homes, often from multiple locations around the globe.

While the recent changes towards remote and hybrid workspaces demonstrate a huge step forward in terms of flexibility and the opportunity to better balance your work life, it does throw up some difficulties when problem-solving. Is it possible to foster collective intelligence from such a distance? How do you manage time differences across the team? Is it possible to collaborate with seamless communication and alignment ? And is it really possible to create processes that work in such a hybrid fashion to account for the unique ways that each team member is now able to choose to operate?

Company habits and culture

Company culture issues can also be a major barrier. Many organizations get stuck in a particular way of working, and both their leadership team and employees at large are then reluctant to change tack, even if their ‘old ways’ of working are not meeting much success. Meetings are a fascinating example of this – with some organizations still demanding that employees return to the office and a daily grind of in person meetings, while others have entirely switched to remote working in the meantime. 

Transparency

Closely linked to company culture is transparency. Because in order to effectively problem solve, you need both a culture willing to accept the problems/solutions identified, but the transparency in the first place to be able to identify the problems ! This isn’t always an easy process and often necessitates senior leaders and project managers to move out of their comfort zones and be willing to face new ideas and new approaches to problem solving with an open mind.

How to facilitate efficient problem-solving and overcome its difficulties

Each role in an organization will naturally have its own unique set of difficulties to overcome – with some being more constrained by so-called ‘functional fixedness’ for example, while others may face obstacles caused by irrelevant information. Ultimately, there is no ‘one size fits all’ approach to problem-solving, but there are some things you can do to improve your chances of finding solutions that will have a measurable impact.

Try new ways of thinking

If we accept that there are new problems to be solved, then it makes sense that we may need to implement new ways of thinking . How can we do that, or rather how should we do that? Without being able to predict the future, the best we can do is aim for creating teams with a truly diverse range of skills and an environment that encourages creative thinking . Next, we need to consider what this looks like in practise, or rather, the things you can do now, to try and avoid falling foul of these barriers to success.

Use tools that are fit for purpose

It’s likely that you have some systems and processes in place to support your problem-solving activities, but it’s well worth carrying out an audit to check whether what you have is fit for purpose and that there are no significant need gaps.

You’ll want tools that help facilitate collaboration and enable teams to align from anywhere – with easy access and efficient ways to both create and share new ideas.

It’s important that home workers and hybrid workers can contribute from anywhere at any time , and having an open channel of communication is vital if you want to be able to get things done seamlessly.

You may want to consider ways to reduceyour traditional meetings. This could mean taking a more asynchronous approach to the way your organization works, allowing colleagues to perform their tasks at different times to keep a project moving forward. Or it could simply mean keeping an eye on where your collective intelligence is challenged the most. In which situations do you struggle to find solutions to problems, and could your success ratio be improved by a few simple tweaks?

Another thing to consider is shifting your focus from more traditional workshop style problem-solving sessions to a design thinking approach . For the uninitiated, this may seem like a bit of a buzzword, but it’s also a great way to break away from the traditional obstacles that can hold project managers back from finding solutions to their most pressing problems, and it’s absolutely possible to facilitate design thinking sessions remotely or in hybrid mode.

Take a chance

Many of the difficulties project managers currently face with problem solving are ways of working that are really ingrained . They are often tied up with what is the ‘accepted norm’ and culturally, it can be tricky to do things differently.

Bringing tools together to leverage them in new ways can be a smart way to do this, but it only works if it starts at the very top, with business leaders empowering their people to use the tools at their disposal to find more effective and efficient ways of working .

But if the last few years have taught us anything, it’s that we’ve got no choice but to adapt to survive, and that often, trying something differently is when the magic happens!

Unlock your teamwork potential

What Are Problem-Solving Skills? Definition and Examples

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Forage puts students first. Our blog articles are written independently by our editorial team. They have not been paid for or sponsored by our partners. See our full  editorial guidelines .

Why do employers hire employees? To help them solve problems. Whether you’re a financial analyst deciding where to invest your firm’s money, or a marketer trying to figure out which channel to direct your efforts, companies hire people to help them find solutions. Problem-solving is an essential and marketable soft skill in the workplace. 

So, how can you improve your problem-solving and show employers you have this valuable skill? In this guide, we’ll cover:

Problem-Solving Skills Definition

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Problem-solving skills are the ability to identify problems, brainstorm and analyze answers, and implement the best solutions. An employee with good problem-solving skills is both a self-starter and a collaborative teammate; they are proactive in understanding the root of a problem and work with others to consider a wide range of solutions before deciding how to move forward. 

Examples of using problem-solving skills in the workplace include:

• Researching patterns to understand why revenue decreased last quarter
• Experimenting with a new marketing channel to increase website sign-ups
• Brainstorming content types to share with potential customers
• Testing calls to action to see which ones drive the most product sales
• Implementing a new workflow to automate a team process and increase productivity

Problem-solving skills are the most sought-after soft skill of 2022. In fact, 86% of employers look for problem-solving skills on student resumes, according to the National Association of Colleges and Employers Job Outlook 2022 survey . 

It’s unsurprising why employers are looking for this skill: companies will always need people to help them find solutions to their problems. Someone proactive and successful at problem-solving is valuable to any team.

“Employers are looking for employees who can make decisions independently, especially with the prevalence of remote/hybrid work and the need to communicate asynchronously,” Eric Mochnacz, senior HR consultant at Red Clover, says. “Employers want to see individuals who can make well-informed decisions that mitigate risk, and they can do so without suffering from analysis paralysis.”

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Problem-solving includes three main parts: identifying the problem, analyzing possible solutions, and deciding on the best course of action.

>>MORE: Discover the right career for you based on your skills with a career aptitude test .

Research is the first step of problem-solving because it helps you understand the context of a problem. Researching a problem enables you to learn why the problem is happening. For example, is revenue down because of a new sales tactic? Or because of seasonality? Is there a problem with who the sales team is reaching out to? 

Research broadens your scope to all possible reasons why the problem could be happening. Then once you figure it out, it helps you narrow your scope to start solving it. 

Analysis is the next step of problem-solving. Now that you’ve identified the problem, analytical skills help you look at what potential solutions there might be.

“The goal of analysis isn’t to solve a problem, actually — it’s to better understand it because that’s where the real solution will be found,” Gretchen Skalka, owner of Career Insights Consulting, says. “Looking at a problem through the lens of impartiality is the only way to get a true understanding of it from all angles.”

Decision-Making

Once you’ve figured out where the problem is coming from and what solutions are, it’s time to decide on the best way to go forth. Decision-making skills help you determine what resources are available, what a feasible action plan entails, and what solution is likely to lead to success.

On a Resume

Employers looking for problem-solving skills might include the word “problem-solving” or other synonyms like “ critical thinking ” or “analytical skills” in the job description.

“I would add ‘buzzwords’ you can find from the job descriptions or LinkedIn endorsements section to filter into your resume to comply with the ATS,” Matthew Warzel, CPRW resume writer, advises. Warzel recommends including these skills on your resume but warns to “leave the soft skills as adjectives in the summary section. That is the only place soft skills should be mentioned.”

On the other hand, you can list hard skills separately in a skills section on your resume .

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In a Cover Letter or an Interview

Explaining your problem-solving skills in an interview can seem daunting. You’re required to expand on your process — how you identified a problem, analyzed potential solutions, and made a choice. As long as you can explain your approach, it’s okay if that solution didn’t come from a professional work experience.

“Young professionals shortchange themselves by thinking only paid-for solutions matter to employers,” Skalka says. “People at the genesis of their careers don’t have a wealth of professional experience to pull from, but they do have relevant experience to share.”

Aaron Case, career counselor and CPRW at Resume Genius, agrees and encourages early professionals to share this skill. “If you don’t have any relevant work experience yet, you can still highlight your problem-solving skills in your cover letter,” he says. “Just showcase examples of problems you solved while completing your degree, working at internships, or volunteering. You can even pull examples from completely unrelated part-time jobs, as long as you make it clear how your problem-solving ability transfers to your new line of work.”

Learn How to Identify Problems

Problem-solving doesn’t just require finding solutions to problems that are already there. It’s also about being proactive when something isn’t working as you hoped it would. Practice questioning and getting curious about processes and activities in your everyday life. What could you improve? What would you do if you had more resources for this process? If you had fewer? Challenge yourself to challenge the world around you.

Think Digitally

“Employers in the modern workplace value digital problem-solving skills, like being able to find a technology solution to a traditional issue,” Case says. “For example, when I first started working as a marketing writer, my department didn’t have the budget to hire a professional voice actor for marketing video voiceovers. But I found a perfect solution to the problem with an AI voiceover service that cost a fraction of the price of an actor.”

Being comfortable with new technology — even ones you haven’t used before — is a valuable skill in an increasingly hybrid and remote world. Don’t be afraid to research new and innovative technologies to help automate processes or find a more efficient technological solution.

Collaborate

Problem-solving isn’t done in a silo, and it shouldn’t be. Use your collaboration skills to gather multiple perspectives, help eliminate bias, and listen to alternative solutions. Ask others where they think the problem is coming from and what solutions would help them with your workflow. From there, try to compromise on a solution that can benefit everyone.

If we’ve learned anything from the past few years, it’s that the world of work is constantly changing — which means it’s crucial to know how to adapt . Be comfortable narrowing down a solution, then changing your direction when a colleague provides a new piece of information. Challenge yourself to get out of your comfort zone, whether with your personal routine or trying a new system at work.

Put Yourself in the Middle of Tough Moments

Just like adapting requires you to challenge your routine and tradition, good problem-solving requires you to put yourself in challenging situations — especially ones where you don’t have relevant experience or expertise to find a solution. Because you won’t know how to tackle the problem, you’ll learn new problem-solving skills and how to navigate new challenges. Ask your manager or a peer if you can help them work on a complicated problem, and be proactive about asking them questions along the way.

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Companies always need people to help them find solutions — especially proactive employees who have practical analytical skills and can collaborate to decide the best way to move forward. Whether or not you have experience solving problems in a professional workplace, illustrate your problem-solving skills by describing your research, analysis, and decision-making process — and make it clear that you’re the solution to the employer’s current problems. 

Looking to learn more workplace professional skills? Check out Two Sigma’s Professional Skills Development Virtual Experience Program .

Image Credit: Christina Morillo / Pexels 

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Effective Problem-Solving Techniques in Business

Problem solving is an increasingly important soft skill for those in business. The Future of Jobs Survey by the World Economic Forum drives this point home. According to this report, complex problem solving is identified as one of the top 15 skills that will be sought by employers in 2025, along with other soft skills such as analytical thinking, creativity and leadership.

Dr. Amy David , clinical associate professor of management for supply chain and operations management, spoke about business problem-solving methods and how the Purdue University Online MBA program prepares students to be business decision-makers.

Why Are Problem-Solving Skills Essential in Leadership Roles?

Every business will face challenges at some point. Those that are successful will have people in place who can identify and solve problems before the damage is done.

“The business world is constantly changing, and companies need to be able to adapt well in order to produce good results and meet the needs of their customers,” David says. “They also need to keep in mind the triple bottom line of ‘people, profit and planet.’ And these priorities are constantly evolving.”

To that end, David says people in management or leadership need to be able to handle new situations, something that may be outside the scope of their everyday work.

“The name of the game these days is change—and the speed of change—and that means solving new problems on a daily basis,” she says.

The pace of information and technology has also empowered the customer in a new way that provides challenges—or opportunities—for businesses to respond.

“Our customers have a lot more information and a lot more power,” she says. “If you think about somebody having an unhappy experience and tweeting about it, that’s very different from maybe 15 years ago. Back then, if you had a bad experience with a product, you might grumble about it to one or two people.”

David says that this reality changes how quickly organizations need to react and respond to their customers. And taking prompt and decisive action requires solid problem-solving skills.

What Are Some of the Most Effective Problem-Solving Methods?

David says there are a few things to consider when encountering a challenge in business.

“When faced with a problem, are we talking about something that is broad and affects a lot of people? Or is it something that affects a select few? Depending on the issue and situation, you’ll need to use different types of problem-solving strategies,” she says.

Using Techniques

There are a number of techniques that businesses use to problem solve. These can include:

• Five Whys : This approach is helpful when the problem at hand is clear but the underlying causes are less so. By asking “Why?” five times, the final answer should get at the potential root of the problem and perhaps yield a solution.
• Gap Analysis : Companies use gap analyses to compare current performance with expected or desired performance, which will help a company determine how to use its resources differently or adjust expectations.
• Gemba Walk : The name, which is derived from a Japanese word meaning “the real place,” refers to a commonly used technique that allows managers to see what works (and what doesn’t) from the ground up. This is an opportunity for managers to focus on the fundamental elements of the process, identify where the value stream is and determine areas that could use improvement.
• Porter’s Five Forces : Developed by Harvard Business School professor Michael E. Porter, applying the Five Forces is a way for companies to identify competitors for their business or services, and determine how the organization can adjust to stay ahead of the game.
• Six Thinking Hats : In his book of the same name, Dr. Edward de Bono details this method that encourages parallel thinking and attempting to solve a problem by trying on different “thinking hats.” Each color hat signifies a different approach that can be utilized in the problem-solving process, ranging from logic to feelings to creativity and beyond. This method allows organizations to view problems from different angles and perspectives.
• SWOT Analysis : This common strategic planning and management tool helps businesses identify strengths, weaknesses, opportunities and threats (SWOT).

“We have a lot of these different tools,” David says. “Which one to use when is going to be dependent on the problem itself, the level of the stakeholders, the number of different stakeholder groups and so on.”

Each of the techniques outlined above uses the same core steps of problem solving:

• Identify and define the problem
• Consider possible solutions
• Evaluate options
• Choose the best solution
• Implement the solution
• Evaluate the outcome

Data drives a lot of daily decisions in business and beyond. Analytics have also been deployed to problem solve.

“We have specific classes around storytelling with data and how you convince your audience to understand what the data is,” David says. “Your audience has to trust the data, and only then can you use it for real decision-making.”

Data can be a powerful tool for identifying larger trends and making informed decisions when it’s clearly understood and communicated. It’s also vital for performance monitoring and optimization.

How Is Problem Solving Prioritized in Purdue’s Online MBA?

The courses in the Purdue Online MBA program teach problem-solving methods to students, keeping them up to date with the latest techniques and allowing them to apply their knowledge to business-related scenarios.

“I can give you a model or a tool, but most of the time, a real-world situation is going to be a lot messier and more valuable than what we’ve seen in a textbook,” David says. “Asking students to take what they know and apply it to a case where there’s not one single correct answer is a big part of the learning experience.”

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An online MBA from Purdue University can help advance your career by teaching you problem-solving skills, decision-making strategies and more. Reach out today to learn more about earning an online MBA with Purdue University .

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Current For transfer students and adult learners going back to college. People who learn how to solve problems, address stiff challenges and knock down obstacles are in high demand across all industries. Perspective is how you approach a problem. Seeing things from various sides of a problem is a good way to get all there is out of the experience. Creative problem solving is a skill that will stay with you for the rest of your life. Everyone runs into obstacles along the way. If we get lost driving a car or riding a bike, we have several choices. We can stop and ask someone for directions. We can pull out a map and view the landscape from where we are. We can call ahead and ask for pointers to look for to help guide us in our attempt to get back on track. Each approach will help us in different ways. Understanding the obstacle and how to approach it takes patience. In other words, don't freak. Keeping a stable and balanced view of an obstacle is a must. I always hated taking tests. My palms would get sweaty, my head would spin and I would always focus on what if I failed. This was a personal demon that I faced throughout my formal education, but I survived. Here are fifteen tips on how to problem solve: Smile. The first thing you should do when faced with a difficult problem is to start with a positive outlook. Sometimes our first reaction is to fear uncertainty. That’s pretty natural. However, I’ve realized over the years it is the unknown that has given us, as individuals, the curiosity to try new things and aim for the stars. Don’t fear the problem itself. Look at it as an opportunity to learn something new and to test your ability and wit. That is not easy to do with deadlines and pressure, but keeping a positive outlook will go a long way toward making each issue a bit less daunting. I remember many courses where my classmates sat in class dumbfounded. We did not understand an important point during the lecture, yet nobody asked a single question. Why? A lot of it has to do with the fear of looking stupid. Most of the time I find people do have the same questions as I do, but for some reason are too afraid to ask them. Regardless, before you can solve a problem you must first understand it. If there’s something you don’t understand, ask as many questions as you need. Don't feel shy. You are not stupid. There are no stupid questions, only those you do not yet have an answer for. An old saying goes, “If the only tool you have is a hammer, everything becomes a nail.” The way you have done things in the past may not always work for all situations. A hammer may be good for prying nails out of wood and plunging them into wood, but you should not use a hammer to pickup leaves or to unscrew a rusty bolt. There are better tools for these things. In life, I find there are often many solutions to a given problem. Some are more effective than others. Some are more appropriate than others. When faced with a difficult problem, do not assume you know the answer from the start. Don't jump to conclusions. Stop for a second and take time to understand what the problem or question is truly about before applying a solution or answer. Be open to all possibilities. Do not presume everything is a nail. Sometimes the problem we are trying to solve isn’t the real problem at all. It could be a symptom and not the cause. In order to solve a problem, we may need to take the perspective of looking down on it. From a different vantage point, we may discover that the problem we have focused on is in fact part of a bigger problem – one which would require a completely different approach. Before attempting to put a solution in place, seek out the “real” problem. Once you understand the problem in its entirety and context, only then can you determine the best course of action. Take a minute or two to actually define the problem. In doing so, identify what the problem isn’t about first. Isolate what the problem is about. When you understand the problem thoroughly, you may already know what tools you need to apply or what solutions to avoid because they are not appropriate. Sometimes, when given a problem, we naturally assume it is something it really isn't and thereby implement the wrong solution. It is often more effective to ensure you understand the problem, its symptoms and causes before proceeding. Ask what, where, why, when, how and whom. Write the problem down, draw diagrams, create lists and plans, etc. Would you eat a whole pizza in one mouthful? Probably not. In a similar fashion, some problems are simply too big to chew all at once. A useful technique for solving complex problems is drilling-down into the detail and continuing until each piece becomes manageable. Once you have a set of manageable pieces, solve each individually. When a given problem is broken into bite-sized chunks, it is easier to see the patterns, symptoms, tools, and techniques to apply and the actions that need to take place. Simple problems don’t often require a plan of attack. Remember Spock in Star Trek? I am a Trekkie and watched the TV show back in 60's. It changed my perspective. Spock was the logical counterpoint to Kirk, who had the passion, spit and intellect to run the Enterprise. They worked as a team. Given a complex problem, or one which involves an extended time frame, having an actionable plan identifying what needs to be done is crucial. The plan is a good reminder for you of what and when things need to happen as well as a communication tool for all the people involved. Dependencies must be revealed. Creating a plan requires that you think through all the issues logically and identify all the relevant issues and constraints. This is like pattern recognition. I love doing this. Whenever you are faced with a problem, ask yourself whether this problem shares the same characteristics as something else you may have solved. Often, problems mask themselves within their context but the root issue is the same. If you find you have a problem which shares the same characteristics as something else, you may be able to leverage the solution you have applied to that other problem. I find this is most useful in conjunction with the previous tip. When a problem is broken down into its constituent parts, you’ll find some of these parts occur frequently in other places. Problem solving and making mistakes often go hand-in-hand. Sometimes in order to find the best solution to a given problem, we have to go through a hundred bad solutions first. Thomas Edison was a master of this process. For every invention he developed, he made a thousand tries at things that did not work. The most important thing here is to remember that mistakes are okay. Don’t get discouraged. Don’t get frustrated. Use the mistakes as stepping stones to get to the desired solution. If you have gone through a hundred options to no avail, you have found a hundred ways not to do something rather than one hundred failures. Emotions or stress can sometimes affect our thinking and judgment. Do not let these cloud your mind. In most cases, problems are best dealt with logically. Try adopting a rational mindset and let your mind govern your actions. In your mind, go through what the problem is and then identify the steps which are required to resolve the situation before taking action. If you find you are too emotionally charged, pause for a moment and let yourself calm down first. Step back from the challenge and maybe give it another day. This is like visualizing the solution. Remember those tracing games someone would give you when you were younger...like a maze for example? Problem solving is about getting from one state to another state. This is known as traversing the solution path. Sometimes getting from the start state to the end state is not as immediately obvious as seeing how the end state can come from the start state. In many ways, this is like navigating using a map – we can either trace a path from where we are to where we want to go or we can start from the destination and work backwards. In many cases, I find it is useful to focus on the end state and then work backwards. As I get to familiar territory, I can then relate the solution to the path. This was not one of my strengths; however, I forced myself to get notebooks and to take notes. With a computer today, I now do it with my keyboard and store my thoughts in documents. When a problem is open-ended and you’re working in uncharted space, be vigilant with your note taking and record your progress. Keep a diary. You may find months later an offhand note you made can be the breakthrough you are looking for. It may not be immediately obvious at the time, so record your progress and ensure you can trace back to the things you have tried and what the results were. As you progress, be mindful of the answers you have obtained and assumptions you have made. I tend to jump to conclusions too fast. Slow down. We all make assumptions to try and hasten our progress. Ensure they are logically consistent and “make sense.” Mistakes do happen, so check, recheck and then check again. You do not want to develop or depend on a solution made upon incorrect answers and assumptions. When you are satisfied with your solution, don’t forget to test it under various conditions, not just the most likely scenario. Only with rigorous testing can you be sure your solution meets the initial requirements. Problems and obstacles are not always solved on the first pass, or second or third pass. This is a lot like college transfer. It is a difficult challenge to address from my vantage point. Multiple iterations may be necessary in solving any problem. Testing solutions will often reveal gaps and issues not addressed through review and from various perspectives. You can step back and restart any steps previously mentioned. Solutions can evolve and improve. One of the key risks we have in problem solving is believing in a solution more than the facts reveal. There are judgments to be made based upon the information you have at hand or you can readily discover. We need to be honest with ourselves and ideas. It is okay to take a leap of faith. Not all solutions visualized can be expressed in facts and figures. There is value in judgment. Taking a solution too seriously or personally though may cause us to skip the rigor and testing. That too is a decision. When is enough testing enough? This is not a debate on beliefs. We are talking about stressing realism and well grounded analysis during the whole process of problem solving. Depending on the problem, the cost and the level of effort, we have to be true to the level warranted. This is not being pessimistic. Explore things with an honest process, and I believe most things will work out for you. Learning the skill and techniques of problem solving will last you a lifetime. Employers will pay a premium for people who have learned how to solve problems. Entrepreneurs and people following their passion have this in common. They tend to focus on overcoming their obstacles using techniques they have mastered through experience. College will help you test your problem solving skills and techniques. Colleges and Universities. Transfer can be proactive and reactive. See how your circumstances stack up against the common characteristics leading students to change institutions and their programs of study. A list of popular college majors and resources you can review such as related occupations, salary and the types of tasks, work environment and expected requirements. Match your interests and explore what majors that will motivate you to finish college. As a student continuing your college education, you will probably be asked one question more than any other: “What’s your major?” You might be embarrassed to not have an answer and a declared a major. Here is a short article on how to cope with be undecided. Review the top list of programs and majors safe from outsourcing in today's global economy. Don't rush into choosing a major just because everyone asks you "what is your major?" A major is not a life sentence. It is just a concentration that proves you can focus and apply yourself. The top ten majors are analyzed to show annual earnings. Majors like Biology, Business Management, Computer Science, Criminal Justice, English, History, Political Science and Psychology are ranked based upon average salary. Life is learning. Colleges and Universities are giving credit for life experiences that relate to courses they offer. Explore PLA (Prior Learning Assessment) and the growing acceptance of it. Think you have to take every course required by your college or university? Think again. If you have the knowledge, take an exam and skip the course. These examinations are well respected and supported by many institutions. Other and may be worth exploring. Quick Links Hard skills Soft skills Life skills People skills Social skills Privacy Policy Terms and Conditions Problem-Solving Mastery: Your Roadmap to Effective Solutions Job Skills , Life skills , Soft skills In today’s rapidly evolving world, problem-solving skills have become more critical. The ability to identify, analyze, and find effective solutions to complex challenges is highly valued across various domains, including education, business, and personal life. Problem-solving skills empower individuals to overcome obstacles, make informed decisions, and confidently navigate uncertain situations. They are key personal and professional success drivers, enabling individuals to adapt to change, innovate, and seize opportunities. This article will delve into the essential steps for mastering problem-solving skills. We will explore the characteristics of effective problem solvers and highlight the step-by-step process they follow to tackle problems. From defining the problem and gathering information to evaluating solutions and implementing the chosen course of action, we will cover each stage in detail, providing valuable insights and practical strategies. Additionally, we will discuss various techniques and tools that can enhance problem-solving abilities and address common challenges individuals encounter. Whether you are a student, professional, or simply looking to enhance your problem-solving skills, this article will serve as a comprehensive guide to equip you with the necessary knowledge and techniques to become a proficient problem solver. Understanding Problem Solving A. definition of problem-solving. Problem-solving is a fundamental skill applicable across diverse academic, professional, and personal contexts. It plays a crucial role in business, science, engineering, and everyday life, enabling individuals to overcome obstacles, achieve goals, and improve outcomes. Here are some definitions with sources- “Problem-solving is the cognitive process of identifying, analyzing, and resolving obstacles or difficulties encountered in order to achieve a desired goal or outcome.” � Source: – Simon, H. A. (1972). Theories of Bounded Rationality. Decision and Organization, 1(1), 161-176. � “Problem-solving refers to the systematic approach of finding solutions to challenges by utilizing logical thinking, analytical skills, and creativity.” Source: – D’Zurilla, T. J., & Nezu, A. M. (2007). Problem-Solving Therapy: A Positive Approach to Clinical Intervention. Springer Publishing Company. � “Problem-solving is the cognitive process of identifying, analyzing, and overcoming obstacles through the application of problem-solving strategies, critical thinking , and decision-making skills.” Source: – Fogler, H. S., LeBlanc, S. E., & Rizzo, E. (2020). Strategies for Creative Problem Solving. Pearson. “Problem-solving involves the ability to define problems, generate potential solutions, evaluate alternatives, and implement the best course of action, resulting in effective decision making and successful resolution of challenges.” Source: –  Bransford, J. D., Brown, A. L., & Cocking, R. R. (2000). How People Learn: Brain, Mind, Experience, and School : Expanded Edition. National Academies Press. B. The role of problem-solving in personal and professional life The Role of Problem-Solving in Personal and Professional Life: 1. Personal Life:    a. Decision Making: Problem-solving is crucial in making informed decisions about personal matters, such as career choices, relationships, and financial planning.    b. Resolving Conflicts: Effective problem-solving skills help resolve conflicts and disputes, fostering healthier relationships and communication.    c. Adaptability: Problem-solving enables individuals to navigate life’s challenges and adapt to changing circumstances, enhancing personal growth and resilience.    d. Goal Achievement: By identifying obstacles and finding solutions, problem-solving helps individuals overcome barriers and progress towards achieving personal goals. 2. Professional Life:    a. Innovation and Creativity: Problem-solving is at the core of innovation, enabling individuals to identify opportunities, develop new ideas, and implement creative solutions.    b. Decision Making: Effective problem-solving skills aid in making sound business decisions, analyzing data, and evaluating options to achieve desired outcomes.    c. Troubleshooting and Crisis Management : Problem-solving is crucial in addressing workplace issues, identifying root causes, and implementing solutions to operational challenges and crises.    d. Collaboration and Teamwork: Problem-solving skills facilitate effective collaboration and teamwork, as individuals work together to analyze problems, generate ideas, and implement solutions.    e. Continuous Improvement: By identifying inefficiencies and finding better solutions, problem-solving drives continuous improvement in processes, products, and services.    f. Leadership: Strong problem-solving abilities are essential for effective leadership, as leaders navigate complex situations, inspire teams, and drive organizational success. Overall, problem-solving is vital in personal and professional life, empowering individuals to overcome obstacles, make informed decisions, foster innovation, and achieve desired outcomes. It promotes adaptability, resilience, and growth, enhancing overall success and satisfaction in various aspects of life. Characteristics of Effective Problem Solvers Here are some Characteristics of Effective Problem Solvers: 1. Critical Thinking: Effective problem solvers possess strong critical thinking skills. They can analyze situations objectively, evaluate information, identify patterns, and make logical connections to understand the underlying causes of problems. 2. Analytical Skills: Effective problem solvers can break down complex problems into smaller, more manageable components. They can examine each component individually, identify relevant factors, and assess their interrelationships to understand the problem comprehensively. 3. Creativity and Innovative Thinking: Effective problem solvers think outside the box and are open to unconventional ideas and solutions. They approach problems creatively, seeking new perspectives, alternative approaches, and innovative solutions. 4. Persistence and Resilience: Effective problem solvers persevere when facing obstacles and setbacks. They are resilient and maintain a positive attitude, viewing challenges as opportunities for growth and learning rather than insurmountable barriers. 5. Adaptability and Flexibility: Effective problem solvers are adaptable and flexible in their thinking and approach. They are open to adjusting their strategies, considering different viewpoints, and embracing change as they navigate complex problem-solving situations. 6. Systems Thinking: Effective problem solvers consider the larger context and understand the interconnectedness of various factors. They can see how different elements within a system influence each other and recognize the ripple effects of their decisions and actions. 7. Collaboration and Communication: Effective problem solvers are skilled in collaboration and communication. They actively listen to others, seek input and feedback, and can articulate their thoughts and ideas clearly. They can work well in teams, leveraging diverse perspectives and expertise to find optimal solutions. 8. Decision Making: Effective problem solvers are proficient in decision-making . They gather relevant information, weigh different options, assess risks and benefits, and make informed choices based on a logical and rational evaluation process. 9. Continuous Learning: Effective problem solvers have a growth mindset and a thirst for knowledge. They actively seek opportunities to learn new skills, expand their knowledge base, and stay updated on industry trends and advancements. 10. Emotional Intelligence: Effective problem solvers possess emotional intelligence, allowing them to understand and manage their emotions and empathize with others. They can navigate interpersonal dynamics, handle conflicts constructively, and foster positive relationships while solving problems. These characteristics collectively contribute to the effectiveness of problem solvers, enabling them to approach challenges with a systematic, innovative, and resilient mindset, ultimately leading to successful problem resolution and achieving desired outcomes. The Problem-Solving Process Here is The Problem-Solving Process Step by Step: Step 1: Defining the Problem: 1. Identifying the root cause: To effectively solve a problem, it’s important to identify the underlying cause or causes. This involves digging deeper to understand the factors or circumstances that led to the problem’s occurrence. 2. Clarifying the desired outcome: Clearly defining the desired outcome provides a clear direction for problem-solving. It helps in setting goals and measuring the success of the solution. Step 2: Gathering information and analyzing the situation: 1. Collecting relevant data and facts: Gathering relevant data and facts about the problem is crucial for making informed decisions. This involves collecting information from reliable sources, conducting surveys, interviews, or analyzing existing data. 2. Conducting research and seeking different perspectives: Researching the problem and seeking different perspectives allows for a comprehensive understanding of the situation. This may involve studying case studies, consulting experts, or getting insights from people who have faced similar challenges. Step 3: Generating potential solutions: 1. Brainstorming techniques: Brainstorming involves generating many ideas without judgment. It encourages creativity and open-mindedness, allowing for the exploration of various solutions. 2. Considering multiple options: Considering multiple options helps in expanding the range of possibilities. It involves evaluating different approaches, strategies, or alternatives to find the most effective solution. Step 4: Evaluating and selecting the best solution: 1. Assessing pros and cons: Evaluating the potential solutions involves assessing their advantages and disadvantages. This helps in understanding the potential benefits and drawbacks of each option. 2. Using decision-making tools and techniques: Decision-making tools and techniques, such as decision matrices, cost-benefit analysis, or SWOT analysis, can provide a structured approach to evaluating and comparing different solutions. They help in making an informed decision. Step 5: Implementing the chosen solution: 1. Developing an action plan: A detailed action plan outlines the steps and tasks needed to implement the chosen solution. It includes setting deadlines, assigning responsibilities, and allocating necessary resources. 2. Overcoming potential obstacles: Anticipating potential obstacles and challenges helps develop contingency plans. By identifying potential barriers in advance, proactive measures can be taken to overcome them and ensure a smoother implementation process. Step 6: Monitoring and evaluating the outcomes: 1. Assessing the solution’s effectiveness: Regularly monitoring and evaluating the outcomes of the implemented solution is crucial. This involves measuring the results against the desired outcome and assessing whether the solution effectively addresses the problem. 2. Making adjustments if necessary: If the desired outcomes are not achieved or new issues arise, it may be necessary to adjust the solution or implementation plan. This ensures continuous improvement and adaptability throughout the problem-solving process. By following this step-by-step process, individuals and teams can approach problem-solving systematically and comprehensively, increasing the chances of finding effective solutions and achieving desired outcomes. Techniques and Strategies for Effective Problem Solving Here are some Techniques and Strategies for Effective Problem Solving: A. SWOT analysis (Strengths, Weaknesses, Opportunities, Threats): SWOT analysis is a widely used technique for understanding a situation or organization’s internal strengths and weaknesses and the external opportunities and threats it faces. It involves identifying and analyzing these four factors to gain insights into the current state and potential future scenarios. One can effectively capitalize on opportunities and mitigate threats by understanding strengths and weaknesses. B. Root cause analysis: Root cause analysis is a technique used to identify the underlying cause or causes of a problem. It involves digging deeper into the problem to determine the fundamental reasons for its occurrence. By identifying and addressing the root cause, rather than just treating symptoms, one can prevent the problem from recurring and find long-term solutions. C. Pareto analysis: Pareto analysis, also known as the 80/20 rule, is a technique that helps prioritize tasks or issues based on their significance. It involves identifying the vital few (20%) contributing to the majority (80%) of the problem. One can achieve the greatest impact with limited resources by focusing efforts on addressing the most significant factors. D. Six Thinking Hats technique: The Six Thinking Hats technique, developed by Edward de Bono, is a method for approaching problem-solving from different perspectives. Each “hat” represents a different thinking mode or mindset, such as logical, creative, critical, etc. By consciously adopting these different perspectives, individuals or teams can explore different angles, consider various factors, and enhance problem-solving. E. Design thinking approach: The design thinking approach is a human-centered problem-solving methodology. It emphasizes empathy, collaboration, and experimentation to understand the user’s needs, ideate innovative solutions, and iterate through prototypes. It involves several stages, including empathizing with users, defining the problem, ideating potential solutions, prototyping, and testing. This approach encourages a creative and iterative problem-solving process that delivers solutions meeting user needs. By utilizing these techniques and strategies for effective problem-solving, individuals and teams can enhance their problem-solving capabilities, think more critically and creatively, and arrive at comprehensive and innovative solutions to address various challenges. Overcoming Common Challenges in Problem-Solving� Now we discuss how to overcome Common Challenges in Problem-Solving: A. Emotional barriers and biases: 1. Self-awareness: Recognize and acknowledge your emotions and biases that may hinder the problem-solving process. 2. Objective perspective: Strive to approach problems with an open mind and consider alternative viewpoints. 3. Seek feedback: Involve others in problem-solving to gain diverse perspectives and challenge your biases. B. Fear of failure and risk aversion: 1. Embrace a growth mindset: View failures as learning opportunities and be open to taking calculated risks. 2. Break problems into smaller steps: Breaking down complex problems into smaller, manageable tasks can help reduce the Fear of failure. 3. Experiment and iterate: Implement solutions in iterative stages, allowing for adjustments and learning from setbacks. C. Lack of communication and collaboration: 1. Active listening: Listen attentively to others’ perspectives, fostering effective communication and understanding. 2. Encourage participation: Create a supportive environment where everyone feels comfortable contributing ideas and insights. 3. Foster teamwork: Promote collaboration and establish clear roles and responsibilities within problem-solving teams. D. Ineffective time management: 1. Prioritize tasks: Identify the most critical aspects of the problem and allocate time accordingly. 2. Set deadlines and milestones: Establish specific deadlines for each step of the problem-solving process to stay on track. 3. Avoid distractions: Minimize interruptions and focus on the task by creating a conducive work environment. By addressing these common problem-solving challenges, individuals and teams can enhance their problem-solving effectiveness and achieve better outcomes. Overcoming emotional barriers and biases, embracing risk-taking, fostering effective communication and collaboration, and managing time efficiently are key factors in successful problem-solving endeavors. By developing strategies to tackle these challenges, individuals can unlock their problem-solving potential and approach challenges with confidence and resilience. Developing Problem-Solving Skills� Is it possible to develop problem-solving skills? Yes, it is possible. But How?� A. Continuous learning and skill development: 1. Stay curious: Cultivate a continuous learning mindset by seeking new knowledge, exploring different perspectives, and staying updated on industry trends. 2. Acquire relevant knowledge: Develop a solid foundation in the areas relevant to problem-solving, such as critical thinking, analytical skills, creativity, and decision-making. 3. Pursue professional development: Attend workshops, training programs, and online courses on problem-solving techniques and strategies. B. Seeking feedback and reflection: 1. Welcome constructive criticism: Seek feedback from peers, mentors, or supervisors to gain insights into areas for improvement in your problem-solving approach. 2. Reflect on past experiences: Evaluate your problem-solving efforts, identify strengths and weaknesses, and learn from your successes and failures. 3. Develop self-awareness: Understand your thinking patterns, biases, and emotional reactions to improve your problem-solving skills. C. Practicing problem-solving exercises and scenarios: 1. Solve puzzles and brain teasers: Engage in activities that challenge your problem-solving abilities, such as puzzles, riddles, or logic games. 2. Simulate problem-solving scenarios: Create hypothetical problem-solving situations and brainstorm potential solutions to enhance your critical thinking and decision-making skills. 3. Participate in group problem-solving activities: Collaborate with others in problem-solving exercises or workshops to foster teamwork and develop effective communication skills. D. Engaging in real-life problem-solving experiences: 1. Embrace challenges: Seek opportunities to tackle real-world problems, whether at work, in personal projects, or community initiatives. 2. Apply problem-solving techniques: Utilize the problem-solving process and relevant strategies to address issues encountered in various aspects of life. 3. Learn from experiences: Reflect on your problem-solving approach in real-life situations, identify areas of improvement, and adjust your strategies accordingly. Developing problem-solving skills is an ongoing process that requires continuous learning, practice, and application in both simulated and real-life scenarios. By investing time and effort in skill development, seeking feedback, reflecting on experiences, and engaging in problem-solving activities, individuals can strengthen their problem-solving abilities and effectively address complex challenges. Applying Problem-Solving Skills in Different Areas Now we will discuss Applying Problem-Solving Skills in Different Areas: A. Problem-solving in the workplace: Problem-solving skills are highly valuable in the workplace as they enable individuals to address challenges, make informed decisions, and contribute to organizational success. In a professional setting, problem-solving involves identifying and analyzing issues, generating effective solutions, and implementing them to achieve desired outcomes. It often requires collaboration, critical thinking, and creative problem-solving techniques. Effective problem-solving in the workplace can lead to increased productivity, improved teamwork, and innovation. B. Problem-solving in personal relationships: Problem-solving skills play a crucial role in maintaining healthy and constructive personal relationships. Conflicts and challenges are inevitable with family members, friends, or romantic partners. Applying problem-solving skills in personal relationships involves active listening, empathy, and open communication. It requires identifying and understanding the issues, finding common ground, and working towards mutually beneficial solutions. Problem-solving in personal relationships helps build trust, strengthen connections, and promote harmony. C. Problem-solving in entrepreneurship: Problem-solving is an essential skill for entrepreneurs, as it drives innovation and the ability to identify and seize opportunities. Entrepreneurs face various challenges, such as market competition, resource constraints, and changing customer needs. Applying problem-solving skills in entrepreneurship involves identifying market gaps, analyzing customer pain points, and developing innovative solutions. Entrepreneurs must be adaptable, resilient, and creative in finding solutions that address real-world problems and create customer value. D. Problem-solving in everyday life: Problem-solving skills are not limited to specific areas but are applicable in everyday life. From simple tasks to complex decisions, problem-solving helps navigate challenges efficiently. Everyday problem-solving involves assessing situations, setting goals, considering available resources, and making informed choices. It can range from troubleshooting technology issues to managing personal finances, resolving conflicts, or finding solutions to logistical problems. Developing problem-solving skills in everyday life leads to increased self-confidence, improved decision-making abilities, and overall personal effectiveness. In all these areas, applying problem-solving skills enables individuals to approach challenges with a structured and analytical mindset, find practical solutions, and overcome obstacles effectively. It empowers individuals to think critically, adapt to changing circumstances, and positively contribute to various aspects of their lives. Case Studies of Successful Problem Solving Here are some Case Studies of Successful Problem Solving: A. Real-life examples of problem-solving success stories: 1. NASA’s Apollo 13 Mission: The Apollo 13 mission faced a critical problem when an oxygen tank exploded, jeopardizing the lives of the astronauts. Through collaborative problem-solving, the NASA team on the ground and the astronauts in space worked together to develop innovative solutions, such as building a makeshift CO2 filter, conserving power, and navigating a safe return to Earth. 2. Apple’s iPhone Development: Apple faced the challenge of creating a revolutionary smartphone that combined multiple functions in a user-friendly design. Through rigorous problem-solving, Apple’s team developed groundbreaking solutions, such as the touch screen interface, intuitive user experience, and integration of various technologies, leading to the successful launch of the iPhone. 3. Toyota’s Lean Manufacturing System: Toyota encountered production inefficiencies and quality issues. By implementing problem-solving techniques, such as the Toyota Production System, the company focused on waste reduction, continuous improvement, and empowering employees to identify and solve problems. This increased productivity, improved quality, and a competitive advantage in the automotive industry. B. Analysis of the problem-solving strategies employed: 1. Collaborative Problem-Solving: Successful problem-solving often involves collaboration among individuals or teams. Organizations can tackle complex challenges more effectively by leveraging diverse perspectives, knowledge, and skills. 2. Innovative Thinking: Problem-solving success stories often involve innovative thinking to address issues in novel ways. This may include exploring new technologies, challenging conventional wisdom, or adopting creative approaches that disrupt the status quo. 3. Systematic Approach: Effective problem-solving requires a systematic approach that involves defining the problem, gathering relevant information, analyzing options, and implementing solutions. This structured method provides a comprehensive understanding of the problem and helps identify the most appropriate action. 4. Continuous Improvement: Many successful problem-solving cases are committed to continuous improvement. Organizations embracing a learning and adaptability culture are better equipped to identify and solve problems efficiently, leading to long-term success. 5. Customer-Centric Solutions: Problem-solving strategies that prioritize understanding and meeting customer needs tend to yield successful outcomes. Organizations can develop solutions that deliver value and drive customer satisfaction by placing the customer at the center of problem-solving efforts. Analyzing the problem-solving strategies employed in these case studies provides valuable insights into the approaches, techniques, and mindsets that contribute to successful problem resolution. It highlights the importance of collaboration, innovation, systematic thinking, continuous improvement, and customer focus in achieving positive outcomes. Conclusion: In conclusion, problem-solving skills are vital in various aspects of life, including personal, professional, and entrepreneurial endeavors. Through this article, we have explored the importance of problem-solving, its Definition, its role in different areas, characteristics of effective problem solvers, the problem-solving process, and techniques for effective problem-solving. We have also examined case studies of successful problem-solving and analyzed the strategies employed. Recap of key points: 1. Problem-solving skills are crucial for personal, professional, and entrepreneurial success. 2. Effective problem solvers possess critical thinking, creativity, adaptability, and perseverance. 3. The problem-solving process involves defining the problem, gathering information, generating solutions, evaluating options, implementing the chosen solution, and monitoring outcomes. 4. Techniques like SWOT analysis, root cause analysis, Pareto analysis, Six Thinking Hats, and design thinking provide valuable frameworks for problem-solving. As you have learned about the importance and various aspects of problem-solving, I encourage you to apply these skills in your own life. Problem-solving is not a mere intellectual exercise but a practical tool that can lead to personal growth, professional success, and positive societal contributions. Developing and honing your problem-solving abilities allows you to navigate challenges, make informed decisions, and find innovative solutions. Embrace a continuous improvement mindset and a willingness to think outside the box. Seek opportunities to apply problem-solving skills in your relationships, workplace, entrepreneurial ventures, and everyday life. Remember that each challenge presents an opportunity for growth and learning. You can overcome obstacles and achieve desired outcomes by approaching problems with a structured and analytical mindset, considering multiple perspectives, and employing effective problem-solving techniques. Incorporate problem-solving into your daily life and encourage others to do the same. By doing so, you contribute to a more proactive and solution-oriented society. Remember, problem-solving is a skill that can be developed and refined through practice and experience. So, take on challenges, embrace creativity, and be a proactive problem solver. Start applying problem-solving skills today, and you will witness the positive impact it can have on your life and the lives of those around you. 1-800-565-8735 [email protected] 22 Unbeatable Team Building Problem Solving Activities Problem-solving is a critical skill for professionals and with team building problem-solving activities, you can sharpen your skills while having fun at the same time.   Updated: March 1, 2024 In the professional world, one thing is for sure: problem-solving is a vital skill if you want to survive and thrive. It’s a universal job skill that organizations seek in new potential employees and that managers look for when considering candidates for promotions.   But there’s a problem.  According to Payscale, 60% of managers feel that new grads entering the workforce lack problem-solving abilities – making it the most commonly lacking soft skill.   Problem-solving skill needs to be practiced and perfected on an ongoing basis in order to be applied effectively when the time comes. And while there are tons of traditional approaches to becoming a better problem-solver, there’s another (much more interesting) option: team building problem-solving activities.  The good news? This means learning and having fun don’t have to be mutually exclusive. And you can create a stronger team at the same time.  16 In-Person Team Building Problem Solving Activities for Your Work Group   1. cardboard boat building challenge, 2. egg drop , 3. clue murder mystery, 4. marshmallow spaghetti tower  , 5. corporate escape room, 6. wild goose chase, 7. lost at sea  , 8. domino effect challenge, 9. reverse pyramid  , 10. ci: the crime investigators, 11. team pursuit, 12. bridge builders, 13. domino effect challenge, 14. hollywood murder mystery, 15. code break, 16. cardboard boat building challenge, 6 virtual team building problem solving activities for your work group  , 1. virtual escape room: mummy’s curse, 2. virtual clue murder mystery, 3. virtual escape room: jewel heist, 4. virtual code break  , 5. virtual trivia time machine. 6. Virtual Jeoparty Social There are a ton of incredible team building problem solving activities available. We’ve hand-picked 16 of our favorites that we think your corporate group will love too.  Split into teams and create a cardboard boat made out of just the materials provided: cardboard and tape. Team members will have to work together to engineer a functional boat that will float and sail across water without sinking. Once teams have finished making their boats, they will create a presentation to explain why their boat is the best, before putting their boats to the test. The final challenge will have teams racing their boats to test their durability! Nothing says problem-solving like having to make sure you don’t sink into the water! Every day at work, you’re forced to make countless decisions – whether they’re massively important or so small you barely think about them.   But your ability to effectively make decisions is critical in solving problems quickly and effectively.   With a classic team building problem solving activity like the Egg Drop, that’s exactly what your team will learn to do.  For this activity, you’ll need some eggs, construction materials, and a place you wouldn’t mind smashing getting dirty with eggshells and yolks.   The goal of this activity is to create a contraption that will encase an egg and protect it from a fall – whether it’s from standing height or the top of a building. But the challenge is that you and your team will only have a short amount of time to build it before it’s time to test it out, so you’ll have to think quickly!  To make it even more challenging, you’ll have to build the casing using only simple materials like:  Newspapers  Plastic wrap Rubber bands Popsicle sticks Cotton balls Feel free to have some fun in picking the materials. Use whatever you think would be helpful without making things too easy!  Give your group 15 minutes to construct their egg casing before each team drops their eggs. If multiple eggs survive, increase the height gradually to see whose created the sturdiest contraption.   If you’re not comfortable with the idea of using eggs for this activity, consider using another breakable alternative, such as lightbulbs for a vegan Egg Drop experience.  With Clue Murder Mystery, your team will need to solve the murder of a man named Neil Davidson by figuring out who had the means, motive, and opportunity to commit the crime. But it won’t be easy! You’ll need to exercise your best problem-solving skills and channel your inner detectives if you want to keep this case from going cold and to get justice for the victim. Collaboration is critical to problem solving.  Why? Because, as the old saying goes, the whole is greater than the sum of its parts. This expression reflects the fact that people are capable of achieving greater things when they work together to do so.  If you’re looking for a team building problem solving activity that helps boost collaboration, you’ll love Marshmallow Spaghetti Tower.   This game involves working in teams to build the tallest possible freestanding tower using only marshmallows, uncooked spaghetti, tape, and string.   The kicker? This all has to be done within an allotted timeframe. We recommend about thirty minutes.   For an added dimension of challenge, try adding a marshmallow to the top of the tower to make it a little more top heavy.   Whichever team has the highest tower when time runs out is the winner!  If you’ve never participated in an escape room, your team is missing out! It’s one of the most effective team building problem solving activities out there because it puts you and your colleagues in a scenario where the only way out is collaboratively solving puzzles and deciphering clues.   The principle is simple: lock your group in a room, hide the key somewhere in that room, and have them work through challenges within a set time frame. Each challenge will lead them one step closer to finding the key and, ultimately, their escape.     At Outback, we offer “done-for-you” escape rooms where we’ll transform your office or meeting room so you don’t have to worry about: Seeking transportation for your team  Capacity of the escape rooms   High costs  Excessive planning   That way, you and your team can simply step inside and get to work collaborating, using creative problem solving, and thinking outside the box.    In this smartphone-based scavenger hunt team building activity , your group will split into teams and complete fun challenges by taking photos and videos around the city. Some examples of challenges you can do in this activity are: Parkour:  Take a picture of three team members jumping over an object that’s at least waist-high. Beautiful Mind:  Snap a photo of a team member proving a well-known mathematical theorem on a chalkboard. Puppy Love:  Take a photo of all of your team members petting a stranger’s dog at the same time. It takes a ton of critical thinking and problem-solving to be crowned the Wild Goose Chase Champions! Can you imagine a higher-pressure situation than being stranded at sea in a lifeboat with your colleagues?  With this team building problem solving activity, that’s exactly the situation you and your group will put yourselves. But by the time the activity is over, you’ll have gained more experience with the idea of having to solve problems under pressure – a common but difficult thing to do.  Here’s how it works.  Each team member will get a six-columned chart where:  The first column lists the survival items each team has on hand (see the list below)  The second column is empty so that each team member can rank the items in order of importance for survival   The third column is for group rankings   The fourth column is for the “correct” rankings, which are revealed at the end of the activity  The fifth and sixth columns are for the team to enter thee difference between their individual and correct scores and the team and correct rankings  Within this activity, each team will be equipped with the following “survival items,” listed below in order of importance, as well as a pack of matches:   A shaving mirror (this can be used to signal passing ships using the sun)  A can of gas (could be used for signaling as it could be put in the water and lit with the pack of matches)  A water container (for collecting water to re-hydrate )  Emergency food rations (critical survival food)  One plastic sheet (can be helpful for shelter or to collect rainwater)  Chocolate bars (another food supply)  Fishing rods (helpful, but no guarantee of catching food)  Rope (can be handy, but not necessarily essential for survival)  A floating seat cushion (usable as a life preserver)   Shark repellant (could be important when in the water)  A bottle of rum (could be useful for cleaning wounds)  A radio (could be very helpful but there’s a good chance you’re out of range)  A sea chart (this is worthless without navigation equipment)  A mosquito net (unless you’ve been shipwrecked somewhere with a ton of mosquitos, this isn’t very useful)  To get the activity underway, divide your group into teams of five and ask each team member to take ten minutes on their own to rank the items in order of importance in the respective column. Then, give the full team ten minutes as a group to discuss their individual rankings together and take group rankings, listed in that respective column. Ask each group to compare their individual rankings with those of the group as a whole.  Finally, read out the correct order according to the US Coast Guard, listed above.   The goal of this activity is for everyone to be heard and to come to a decision together about what they need most to survive.   If your team works remotely, you can also do this activity online. Using a video conferencing tool like  Zoom , you can bring your group together and separate teams into “break-out rooms” where they’ll take their time individually and then regroup together. At the end, you can bring them back to the full video conference to go through the answers together.  Many problems are intricately complex and involve a ton of moving parts. And in order to solve this type of problem, you need to be able to examine it systematically, one piece at a time.   Especially in the business world, many problems or challenges involve multiple different teams or departments working through their respective portions of a problem before coming together in the end to create a holistic solution.  As you can imagine, this is often easier said than done. And that’s why it’s so important to practice this ability.   With a collaborative team building problem solving activity like Domino Effect Challenge, that’s exactly what you’ll need to do as you and your group work to create a massive, fully functional chain reaction machine.  Here’s how it goes.  Your group will break up into teams, with each team working to complete their own section of a massive “Rube Goldberg” machine. Then, all teams will regroup and assemble the entire machine together. You’ll need to exercise communication, collaboration, and on-the-fly problem solving in order to make your chain reaction machine go off without a hitch from start to finish.  Being a great problem-solver means being adaptable and creative. And if you’re looking for a quick and easy team building problem solving activity, you’ll love the reverse pyramid.  The idea here is simple: break your group out into small teams and then stand in the form of a pyramid.   Your challenge is to flip the base and the peak of the pyramid – but you can only move three people in order to do so.   Alternatively, rather than doing this activity with people as the pyramid, you can do another version –  the Pyramid Build  – using plastic cups instead.    This version is a little bit different. Rather than flipping the base of a pyramid to the top, you’ll need to build the pyramid instead–but in reverse, starting from the top cup and working down.  With this version, you’ll need 36 cups and one table per group. We recommend groups of five to seven people. Give your group 20 to 30 minutes to complete the activity.  To get started, place one cup face down. Then, lift that cup and place the subsequent two cups underneath it.  The real challenge here? You can only lift your pyramid by the bottom row in order to put a new row underneath – and only one person at a time can do the lifting. The remaining group members will need to act quickly and work together in order to add the next row so that it will balance the rest of the pyramid.  If any part of your pyramid falls, you’ll need to start over. Whichever team has the most complete pyramid when time runs out will be the winner!   The value of being able to approach problems analytically can’t be overstated. Because when problems arise, the best way to solve them is by examining the facts and making a decision based on what you know.  With CI: The Crime Investigators, this is exactly what your team will be called upon to do as you put your detective’s hats on and work to solve a deadly crime.  You’ll be presented with evidence and need to uncover and decipher clues. And using only the information at your disposal, you’ll need to examine the facts in order to crack the case.  Like many of our team building problem solving activities, CI: The Crime Investigators is available in a hosted format, which can take place at your office or an outside venue, as well as a virtually-hosted format that uses video conferencing tools, or a self-hosted version that you can run entirely on your own.   Each member of your team has their own unique strengths and skills. And by learning to combine those skills, you can overcome any challenge and solve any problem. With Team Pursuit, you and your team together to tackle challenges as you learn new things about one another, discover your hidden talents, and learn to rely on each other. This team building problem solving activity is perfect for high-energy groups that love to put their heads together and work strategically to solve problems as a group. Collaborate with your colleague to design and build different segments of a bridge. At the end, see if the sections come together to create a free-standing structure!    Together as a group, see if you and your colleagues can build a gigantic “chain-reaction” machine that really works! In smaller groups, participants work together to solve the challenge of creating sections of the machine using miscellaneous parts, and at the end, you’ll have to collaborate to connect it all together and put it in motion. The case is fresh, but here’s what we know so far: we’ve got an up-and-coming actress who’s been found dead in her hotel room following last night’s awards show. We have several suspects, but we haven’t been able to put the crime on any of them for sure yet. Now, it’s up to you and your team of detectives to crack the case. Together, you’ll review case files and evidence including police reports, coroners’ reports, photo evidence, tabloids, interrogations, and phone calls as you determine the motive, method, and murderer and bring justice for the victim. You’ll need to put your problem-solving skills to the test as you share theories, collaborate, and think outside the box with your fellow investigators. Using Outback’s app, split up into small groups and put your heads together to solve a variety of puzzles, riddles, and trivia. The team who has completed the most challenges when time is up, wins! Can you stay afloat in a body of water in a boat made entirely of cardboard? Now that is a problem that urgently needs solving. With this team building problem solving activity, you and your colleagues will split into groups and create a cardboard boat made out of just the materials provided – cardboard and tape. Team members will have to work together to engineer a functional boat that will float and sail across water without sinking. Once teams have finished making their boats, they will create a presentation to explain why their boat is the best, before putting their boats to the test. The final challenge will have teams racing their boats across the water! If you and your team are working remotely, don’t worry. You still have a ton of great virtual team building problem solving options at your disposal. In this virtual escape room experience, your team will be transported into a pyramid cursed by a restless mummy. You’ll have to work together to uncover clues and solve complex challenges to lift the ancient curse. You’ve probably never heard of a man named Neil Davidson. But your group will need to come together to solve the mystery of his murder by analyzing clues, resolving challenges, and figuring out who had the means, motive, and opportunity to commit a deadly crime.  This activity will challenge you and your group to approach problems analytically, read between the lines, and use critical thinking in order to identify a suspect and deliver justice.   If you and your team like brainteasers, then Virtual Escape Room: Jewel Heist will be a big hit.   Here’s the backstory. There’s been a robbery. Someone has masterminded a heist to steal a priceless collection of precious jewels, and it’s up to you and your team to recover them before time runs out. Together, you’ll need to uncover hidden clues and solve a series of brain-boggling challenges that require collaboration, creative problem-solving, and outside-the-box thinking. But be quick! The clock is ticking before the stolen score is gone forever. With Virtual Code Break, you and your team can learn to be adaptive and dynamic in your thinking in order to tackle any new challenges that come your way. In this activity, your group will connect on a video conferencing platform where your event host will split you out into teams. Together, you’ll have to adapt your problem-solving skills as you race against the clock to tackle a variety of mixed brainteaser challenges ranging from Sudoku to puzzles, a game of Cranium, riddles, and even trivia.  Curious to see how a virtual team building activity works? Check out this video on a Virtual Clue Murder Mystery in action.  Step into the Outback Time Machine and take a trip through time, from pre-pandemic 21st century through the decades all the way to the 60’s.  This exciting, fast-paced virtual trivia game, packed with nostalgia and good vibes, is guaranteed to produce big laughs, friendly competition, and maybe even some chair-dancing.  Your virtual game show host will warm up guests with a couple of “table hopper rounds” (breakout room mixers) and split you out into teams. Within minutes, your home office will be transformed into a game show stage with your very own game show buzzers!  And if your team loves trivia, check out our list of the most incredible virtual trivia games for work teams for even more ideas. 6.  Virtual Jeoparty Social If your remote team is eager to socialize, have some fun as a group, and channel their competitive spirit, we’ve got just the thing for you! With Virtual Jeoparty Social, you and your colleagues will step into your very own virtual Jeopardy-style game show—equipped with a buzzer button, a professional actor as your host, and an immersive game show platform! Best of all, this game has been infused with an ultra-social twist: players will take part in a unique social mixer challenge between each round.  With the right team building problem solving activities, you can help your team sharpen their core skills to ensure they’re prepared when they inevitably face a challenge at work. And best of all, you can have fun in the process.  Do you have any favorite team building activities for building problem-solving skills? If so, tell us about them in the comments section below!  Learn More About Team Building Problem Solving Activities   For more information about how your group can take part in a virtual team building, training, or coaching solution, reach out to our Employee Engagement Consultants.      Subscribe To Our Newsletter And stay updated, related articles. The Role of Corporate Training in Employee Experience 18 Incredible Virtual Trivia Games for Work Teams 29 Spring Team Building Activities to Help Shake Off the Winter Blues [Updated for 2024] I love how this blog provides a variety of problem-solving activities for team building. It’s a great resource for anyone looking to foster teamwork and collaboration! The 6 challenges to successfully deploying problem solving capabilities Find out how to create a culture of continuous improvement with successful problem-solving capabilities at every level of your organization. In recent weeks, a number of people across my network have shared their aspirations to create a culture of continuous improvement; a key element of this is the successful deployment of problem-solving capability at each level of the organization. Achieving this may not be as straightforward as one would expect. In this article, I will share some of the key challenges I have seen and some of the solutions available. Don't miss any news, updates or insider tips from PEX Network by getting them delivered to your inbox. Sign up to our newsletter and join our community of experts.  1. Cultural differences across the organization  A key challenge to problem-solving is the transparency required in order to identify problems. Not every culture finds this comfortable. The key here is to ensure that senior leaders are supportive of the new problem-solving mentality and approach and that managers promote the right behaviors. “For problem-solving to be successful, we must measure the right things, make them visual and act quickly. Senior Managers must promote the right behaviors to make this happen.” 2. Multiple geographical locations of individuals and teams  It is now common to have teams split across various locations with little face-to-face interaction. This adds a layer of complexity when it comes to learning the problem-solving process both from a training and coaching perspective. E-Learning is a great solution which can be accessed whenever required by an individual to learn the problem-solving methodology and the tools required from wherever they are. Following this initial learning course, a problem-solving workshop could be accessed remotely by multiple problem-solving team members across the organization using a video conferencing platform. “Remote one-to-one coaching ideally would be given via video conferencing to support the ‘problem owners’ who would be learning by doing, completing a standardized problem-solving template as they progress.” 3. Having the time to solve problems  Organizations often struggle with creating the headspace and time required to invest in problem-solving. It is rare that we plan dedicated improvement time for employees which means we need to take from our productive time. This means that there is a constant conflict between time to complete our core work, vs. time to solve existing problems and improve performance. “If every employee had 1 hour per week dedicated to improvement, imagine the benefits that could be achieved.” 4. Different problem-solving methods used across the organization  There are multiple methodologies available for problem-solving. In order for an organization to promote problem-solving effectively it is necessary to standardize the approach, the tools and techniques, the templates and the learning materials. This way everyone is able to speak the same language and collaborate efficiently. “In order to solve problems efficiently, it is important to agree on one problem-solving methodology and on one standard set of terminology for the whole organization to use and understand.” 5. Differing levels of problem-solving maturity  Problem-solving is one of the only improvement methodologies which is relevant to any department and any level of the organization. We do however need to tailor training materials for the learners to be able to relate the approach to their workplace. “When learning the problem-solving methodology and tools, learners should be exposed to relevant case studies that will match their working environment.” 6. Lack of opportunity to apply recent problem-solving learning  Delivering learning needs to be synched with the need for solving a business challenge so that the individual is enabled to practically use the new learning and develop competence. There are ways in which we can expose employees to the problem-solving process quickly and effectively as well as bring a group of employees together to solve problems. E-learning for example is a great solution for just-in-time learning on problem-solving methodology and tool set. It can be accessed remotely as and when required. Video conferencing platforms can also be used for hosting problem-solving workshops to bring together a group of colleagues in a short timeframe. “E-learning can be accessed just-in-time so individuals can learn the problem-solving process just before attending a workshop designed to help them solve a recently identified problem.” More than ever problem-solving remains a key improvement tool which can enable huge performance improvement. Ideally, organizations will possess problem-solving capability at all levels and the methodology and tools will be used as the daily norm. Whenever you are looking at deploying problem-solving capability within your organization, bear in mind that to be successful, you will need to ensure that your Senior Management Team promotes transparency and that the organization invests in the time required to solve problems at all levels of the hierarchy. Standardization of the problem-solving methodologies used is another key element to consider as having multiple methodologies and terminology can confuse people when working together. Finally, do not underestimate the importance of just-in-time learning and of using the right technology to enable remote learning and collaboration between your different departments and geographical locations. Find out more about Reinvigoration’s approach to problem-solving and how we can help you build your staff’s capability to solve problems and accelerate your journey towards the creation of a continuous improvement culture. Embrace Change, Achieve Transformation All Access: Change Management For Business Transformation will feature case studies from organizations that have successfully implemented change management to drive business growth. The content series will provide you with the knowledge, tools, and resources you need to successfully implement change management in your organization and achieve your business goals. Register now and get access to this free PEX Network webinar series. FIND CONTENT BY TYPE White Papers Press Releases Process Excellence Network COMMUNITY Advertise With Us What is Process Excellence User Agreement Cookie Policy PEX Network App All Access from PEX Network Become a Member Today Media Partners ADVERTISE WITH US Reach Process Excellence professionals through cost-effective marketing opportunities to deliver your message, position yourself as a thought leader, and introduce new products, techniques and strategies to the market. JOIN THE Process Excellence Network COMMUNITY Join Process Excellence Network today and interact with a vibrant network of professionals, keeping up to date with the industry by accessing our wealth of articles, videos, live conferences and more. Process Excellence Network, a division of IQPC Careers With IQPC | Contact Us | About Us | Cookie Policy Become a Member today! PLEASE ENTER YOUR EMAIL TO JOIN FOR FREE Already an IQPC Community Member? Sign in Here or Forgot Password Sign up now and get FREE access to our extensive library of reports, infographics, whitepapers, webinars and online events from the world’s foremost thought leaders. We respect your privacy, by clicking 'Subscribe' you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object. For further information on how we process and monitor your personal data click here . You can unsubscribe at any time. How Five Designers Problem-Solved Their Bathroom Design Challenges Presented by The interior of the home is defined by luxurious finishes, cutting-edge technology, and a sustainable approach. Health in Fragile Contexts Challenge Save by briota technologies, briota uses artificial intelligence (ai) and the internet of things (iot) to enable early precise diagnosis of chronic respiratory diseases (copd, ild, post tb, long covid, asthma) in resource constrained settings., gajanan sakhare, solution pitch  . The Problem Globally, about 750 million people have Asthma, COPD, Post TB Lung Impairment and more than 75% of these cases are undiagnosed, causing huge economic burdens and premature deaths. Pulmonary function (PFT) test costs, unavailability of trained technicians, and absence of pulmonologists are major factors for late or missing diagnosis at the primary care level. The Solution Briota's solution SAVE™ (Screening Assisted Virtually and Early), is an affordable and scalable alternative to expensive Pulmonary Function Tests mostly performed in secondary or tertiary care settings. Briota's innovative No Contact AI solution "PFT In A Box™" - Pulmonary Function Test is India's first and only Point of Care Diagnostics with Spirometer, Impulse Oscillometer and GOLD standard Clinical Diagnostic Support System.  Apart from COPD and Asthma, Project SAVE™ using Briota's unique point of care AI first platform SURAKSHA (Save) is now expanded to cover other difficult to diagnose conditions in primary healthcare settings. These conditions include Cardiometabolic diseases and Common cancers - Lungs, Breast and Oral Project SAVE™ has, to date, helped 55,000 patients in various states in India who were assisted by SAVE™ technology of early screening, diagnosis and escalation for chronic respiratory conditions including Covid, Asthma, COPD and post TB lung impairment. Market Opportunity The organization’s primary focus is in India followed by other countries in Asia and Africa. As part of the National Program on NCD, the SAVE™ solution has a potential market value of  $500 million in primary care settings. Similar and larger markets in primary care exist in Asia and Africa and the team has presented its solution in Bangladesh, Nepal, and the Philippines. Organization Highlights SAVE by Briota Technologies has current partnerships with: National Health Mission, Government of India: part of the National Program for NCD. Mahatma Phule Backward Class Development Corporation, Mumbai India: for training the backward class youth as PFT technicians. Aarhus University Hospital, Denmark: Research and Clinical validation of its solutions in European settings. Partnership Goals SAVE seeks assistance in establishing sales and implementation partnerships to start with small pilots for establishing SOP’s in Asian and African countries. Organization Type: For-profit, including B-Corp or similar models Headquarters: Pune, India Stage: Growth Working In: India Current Employees: 24 Solution Website: www.briota.co Solution Socials: Twitter Instagram Facebook LinkedIn The Solve team will review your report and remove any inappropriate content. Why is this item inappropriate? We use cookies. We use cookies and other tracking technologies to improve your browsing experience on our website and to understand where our visitors are coming from. By browsing our website, you consent to our use of cookies and other tracking technologies. ‘Inside Out 2’ is a blockbuster. It doesn’t solve the animation business’ biggest problem Copy Link URL Copied! “Inside Out 2” is a bigger box office hit than even Pixar’s staunchest believers had dared to expect, turning down the anxiety dial for fans worried about the Walt Disney Co.-owned computer animation stalwart’s prospects and the state of theatrical box office in general. The emotion-filled family sequel grossed $100 million from theaters in the U.S. and Canada during its second weekend, representing a mere 35% decline from its gangbusters domestic opening. With $724 million in global ticket sales so far and impressive word-of-mouth, a $1-billion total seems all but assured. Those kinds of numbers go a long way toward burnishing the Pixar brand, which was in need of a confidence boost. Coming up next for family audiences: more sequels! Universal and Illumination’s “Despicable Me 4” is expected to do huge numbers when it launches during the week of July 4. Disney is betting on “Moana 2” and “Mufasa: The Lion King” (spun off from the “live-action” “Lion King” remake that was entirely computer-generated) to continue its animated momentum. But the biggest question facing the feature animation business is one that neither “Inside Out 2” nor the Minions — or even Sony’s successful “The Garfield Movie” — can address: What is going on with originals? While Hollywood thrives on sequels, a robust industry depends on the creation of new franchises. This is especially true for Disney, which relies on new movies to fuel its parks business, toy sales and other facets of its corporate entertainment apparatus. Those new hit properties have been hard to come by lately. Before “Inside Out 2,” Disney Animation released “Wish,” which failed to impress critics or audiences. Pixar’s “Elemental,” while it eventually found its footing in theaters, posted modest numbers compared with the studio’s prior efforts. DreamWorks Animation’s “Ruby Gillman, Teenage Kraken” and Disney’s “Strange World” full-on bombed. Disney’s “Encanto,” released in the pandemic-afflicted year of 2021, disappointed in theaters, though it became a viral musical phenomenon when it reached streaming. “There has been trouble getting new stuff established,” said Tom Sito, an animation professor at USC’s School of Cinematic Arts. “It’s very hard, when you have a brand-new character, to get the audience in 90 minutes. It’s the reason why Disney did so well with fairy tales, because when you hear the word ‘Aladdin’ or ‘The Little Mermaid, you know what you’re getting. When you hear the word ‘Wish’ or ‘Onward,’ you don’t.” There are multiple theories for why original animated properties have been struggling to generate box office sales. Disney often is blamed for training audiences to watch its movies at home by sending its pandemic-era Pixar movies “Soul,” “Luca” and “Turning Red” straight to Disney+. Other studios shortened their theatrical windows after using COVID-19 as an opportunity to experiment with different release strategies, meaning moviegoers had more flexibility to wait to see new films online if they wanted. Economic factors also are at play. Animation is expensive for studios, with Pixar and Disney typically spending $175 million to $200 million to produce a feature film (rivals, including Illumination, Sony and Paramount, spend less). That puts a limit on the companies’ appetite for risk. And for families, taking kids to the movies can be pricey, and getting everyone in the car on time is a hassle. With those costs and headaches in mind, parents want to be reasonably sure the experience is worth the trouble, and movies with already familiar characters are generally considered a safer bet. There’s also just so much competition for children’s attention, between social media, YouTube and streaming. Studios have to work harder for new stuff to break through. It’s more difficult to market these movies now than during the Disney renaissance era, when the Burbank entertainment giant could use every arm of the company, including ABC and the Disney Channel, to make the pitch to kids and parents. Disney still does that, but with linear TV on the decline, it’s a less powerful strategy than it once was. For those reasons and others, families aren’t always trekking to the theater on opening weekend for an original motion picture, as “Elemental” showed. That movie opened with Pixar’s worst domestic debut since the first “Toy Story” in 1995 but had remarkable staying power, eventually grossing nearly $500 million, suggesting the problem wasn’t the quality of the movie itself . As Ireland-based kids media consultant Emily Horgan has noted, the film also was a hit on streaming. Universal and Illumination had a weak start with “Migration” over Christmas weekend yet held on to reach almost $300 million (still low, but not as bad as it could have been). Despite the challenges, studios are still trying to make originals. DreamWorks Animation in September will release “The Wild Robot,” a sci-fi adventure based on a book of the same name, featuring the voice of Lupita Nyong’o. Disney and Pixar will test the originality waters again next year with “Elio,” about a young boy who accidentally becomes Earth’s intergalactic ambassador. But sequels will be there to fill the coffers. In 2026, Disney will release “Toy Story 5” and “Frozen III.” Pixar executives, in interviews with Bloomberg , have outlined a strategy of releasing three movies every two years, toggling back and forth between originals, sequels and spinoffs. One hopes that Pixar will continue to be selective when it comes to mining its past hits. “Inside Out 2” worked because it had an inspired premise — what new emotions would come into the mix once Riley hit puberty? It was a simple idea, well executed. And the timing was ideal, with memories of the groundbreaking original still firmly implanted in the emotionally wrecked minds of the folks who saw it in 2015, many of whom now have offspring of their own. But sequels and spinoffs have their own risks, as Pixar’s “Toy Story” offshoot “Lightyear” demonstrated when it cratered in 2022. Young people, even kids, can smell an ill-conceived franchise extension a mile away. You’re reading the Wide Shot Ryan Faughnder delivers the latest news, analysis and insights on everything from streaming wars to production — and what it all means for the future. You may occasionally receive promotional content from the Los Angeles Times. Stuff we wrote Hollywood’s exodus: Why film and TV workers are leaving Los Angeles . With Hollywood production activity and employment down while the cost of living rises, some film and TV workers are leaving Los Angeles — and California. Fox News and others sign on to carry CNN’s presidential debate. Major broadcast networks and cable news outlets have agreed to simulcast the event featuring CNN anchors Jake Tapper and Dana Bash. Disney canceled a Florida relocation. Employees who were told to move are suing. A lawsuit seeks damages for Disney employees who moved from California to Florida after the company told them they were being transferred — and then backtracked. California lawmakers are trying to regulate AI before it’s too late. Here’s how. California lawmakers are trying to get ahead of AI in the workplace but are already playing catch-up. Prosecutors allege Alec Baldwin acted recklessly on ‘Rust’ set Netflix to open retail centers in Texas and Pennsylvania Donna Langley on AI: ‘We’ve got to get the ethics of it right’ Number of the week Cut costs and raise prices. That’s the plan for Paramount Global as it charges into a new era after a deal fell apart that would have put Skydance Media founder David Ellison in charge of the studio. Paramount on Monday announced plans to boost the monthly price of its streaming service, Paramount+. The ad-supported Paramount+ Essential tier will see its fee hiked $2 to $7.99, while the ad-free Paramount+ With Showtime will increase by $1 to $12.99. The new pricing scheme will take effect in August for new subscribers. This comes as streamers across the board raise fees in order to hit profitability targets. Paramount also is looking to slash expenses as it forges ahead as a standalone media company, with its new three-executive “office of the CEO” recently identifying $500 million in reductions. Film shoots The production recovery that wasn’t. Best of the web — What ‘Game of Thrones’ did to the media business. (the Verge) — Marketing campaigns for online dating apps have gotten super weird. (Wall Street Journal) — How Netflix’s internal culture has changed. (New York Times) — Dial Acorn for (cozy) murder . Behind the success of the British streamer. (Vulture) Finally ... Remember the bananas early-2000s reality TV show “The Swan”? Whether you do or do not, this deep dive by The Times’ Meredith Blake is an entertaining and illuminating read about how the controversial series basically predicted the future . The Wide Shot is going to Sundance! We’re sending daily dispatches from Park City throughout the festival’s first weekend. Sign up here for all things Sundance, plus a regular diet of news, analysis and insights on the business of Hollywood, from streaming wars to production. Ryan Faughnder is a senior editor with the Los Angeles Times’ Company Town team, which covers the business of entertainment. He also hosts the entertainment industry newsletter The Wide Shot. A San Diego native, he earned a master’s degree in journalism from USC and a bachelor’s in English from UC Santa Barbara. Before joining The Times in 2013, he wrote for the Los Angeles Business Journal and Bloomberg News. More From the Los Angeles Times Hollywood Inc. Judge denies Alec Baldwin’s motion to dismiss ‘Rust’ case, allowing trial to proceed June 28, 2024 CNN Biden-Trump debate draws 51.3 million TV viewers, a major drop from 2020 Box office: Kevin Costner’s ‘Horizon’ gamble grosses soft $800,000 in Thursday previews Netflix adds stages to New Mexico production hub as part of major expansion project June 27, 2024 Get 7 Days Free UTOPIA Reinvents Enterprise Compute to Solve Cybersecurity Challenges and Address the 10 Trillion Dollar Cybercrime Problem PR Newswire ZURICH, June 27, 2024 ZURICH, June 27, 2024 /PRNewswire/ -- DFINITY Foundation announces the launch of UTOPIA, a new compute platform technology that creates private serverless clouds powered with unique security and resilience properties. The technology will enable enterprises and governments to build systems and services that do not depend on highly fallible cybersecurity technologies such as firewalls and anti-malware for protection against cyber attacks. The technology enables AI to run securely, enables software to manage digital assets natively, and allows governments to achieve sovereignty. UTOPIA is an acronym for "Unstoppable Tamperproof Open Platform for Independent Autonomy." UTOPIA technology directly addresses the critical IT challenges of our time. In 2025, the annual cost of cybercrime will pass 10 trillion dollars, with AI set to accelerate the growth of this problem dramatically. Today, everything from critical enterprise infrastructure to simple websites is at constant risk from ransomware that takes down systems while penetrative hacks continue to exfiltrate sensitive data at scale. In the first quarter of 2024 alone, 9,487 new data breaches have been publicly disclosed, with more than 35 billion personal records revealed to have been stolen. As this situation continues to worsen, cybersecurity threatens to become a challenge on a par with war and climate change. Governments and enterprises can use UTOPIA's open-source software to create private and sovereign serverless cloud platforms using compute capacity such as servers in data centers and compute instances provided by existing cloud services. What sets the technology apart, is that UTOPIA cloud platforms are created by a network protocol with mathematical properties that guarantee tamper-resistance and resilience, in ways analogous to blockchain technology, but with efficiency, performance and scalability characteristics suitable for hosting enterprise compute at scale. UTOPIA cloud platforms can host serverless software that hackers cannot interact with in ways that allow them to change functionality, access private data, or install ransomware that encrypts software and data. This heralds a revolution in the way that enterprises and governments can build systems and services. Dominic Williams, Founder and Chief Scientist of the DFINITY Foundation commented " UTOPIA reinvents compute by solving for the greatest IT challenges of our time: cybersecurity, resilience, IT productivity and sovereignty. Governments are wary of cloud services as they must surrender sensitive data to them. UTOPIA offers a solution by enabling them to operate next-generation private sovereign clouds over home-country hardware that have game-changing security properties ." IT productivity is a pressing issue for enterprises and governments. The world spends 2 trillion dollars a year on IT personnel, who often spend the vast majority of their time chasing the complexity of current IT. UTOPIA platforms host serverless software and data in a secure serverless cloud environment that increases productivity by dramatically simplifying the development and administration of online systems and services. UTOPIA technology is based on ICP (Internet Computer Protocol), which currently powers the Internet Computer network. In over three years in production, the Internet Computer has never suffered an outage, or a hack, while hosting hundreds of applications and millions of users. This means that ICP technology has been battle-proven and hardened for powering a public network that runs in the most demanding threat environment possible. About the Internet Computer: The Internet Computer is currently used by millions of users and runs thousands of applications. Applications on the Internet Computer are built from smart contracts giving them the security features from blockchain, making them tamperproof and unstoppable. Different from other blockchain platforms, smart contracts on the Internet Computer are very powerful and on par with traditional software: they can serve web content, interact with any other Internet services, and process large amounts of data. A further difference is that due to the unique architecture and novel cryptography, the Internet Computer is energy efficient and comparable with traditional software that runs on Big Tech's cloud services, and orders of magnitude lower than competing blockchains. About DFINITY: The DFINITY Foundation was established in Zürich, Switzerland, in 2016. Since then, it has become the largest blockchain tech employer in Switzerland and the DACH Region, with talented people from local and international organizations, such as IBM Research, Google Research, Meta, etc. The DFINITY Foundation is the creator and a major contributor to the Internet Computer, a third-generation blockchain that extends the functionality of the Internet from a network that connects devices globally to a computing platform that hosts systems and services directly on the blockchain. Contact: Aaron Dodd [email protected] +351 85 192 6681 Logo - https://mma.prnewswire.com/media/2449835/Utopia_Logo.jpg   SOURCE UTOPIA Market Updates Q3 2024 stock market outlook: is the ai stock trade over, ian bremmer: 4 big geopolitical risks to watch, what’s happening in the markets this week, obesity drug stocks: why it will be ‘exceptionally difficult’ to dethrone eli lilly and novo nordisk, what does chipotle’s stock split mean for investors, 5 stocks to buy before the fed cuts interest rates in 2024, markets brief: inflation is back in the spotlight, what a strong economy now means for the rest of 2024, stock picks, 10 top dividend stocks for 2024, finding small-cap stock opportunities in a big-cap world, the 10 best companies to invest in now, nike earnings: dim sales outlook slams shares, but patient investors could be rewarded, 2 top e-commerce stock picks, our top pick for investing in us renewable energy, micron earnings: we raise our dram forecast and valuation behind stronger pricing assumptions, 10 undervalued wide-moat stocks, sponsor center. Journal of Materials Chemistry A Non-ir based catalysts for the electrocatalytic oxygen evolution reaction: progress and challenges. * Corresponding authors a School of Chemistry and Materials Science, University of Science and Technology of China, Hefei, Anhui, China E-mail: [email protected] , [email protected] b Key Laboratory of Low-Carbon Conversion Science & Engineering, Shanghai Advanced Research Institute, Chinese Academy of Sciences, Shanghai, China c State Grid Anhui Electric Power Research Institute, Hefei, Anhui, China Oxygen evolution reaction (OER) electrocatalysis is the key to solve the problem of hydrogen production by hydrolyzing water and rechargeable metal–air battery. Therefore, the development of active and highly stable oxygen evolution catalyst materials has become a hot research topic. Ir-based catalysts for oxygen evolution are the most common electrocatalytic materials, but the high price and low yield of iridium greatly restrict its large-scale development. It is of great significance to develop efficient and cheap non-iridium-based catalysts for oxygen evolution. Herein, we first conclude the reaction mechanisms of the OER, and then classify the OER catalysts. In addition, some new research achievements in non-iridium catalysts in the past 5 years are also reviewed. On this basis, some improvement of OER catalysts and their future development were discussed. This article is part of the themed collections: Journal of Materials Chemistry A Recent Review Articles and Design and characterization of flexible electrode materials Article information Download citation, permissions. L. Lin, K. Wei, X. Wang, W. Ma, C. Bian and J. Ge, J. Mater. Chem. A , 2024, Advance Article , DOI: 10.1039/D4TA01277A To request permission to reproduce material from this article, please go to the Copyright Clearance Center request page . 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Advertisements 206 IMAGES PPT PPT Problem-Solving Strategies: Definition and 5 Techniques to Try Obstacles to Problem Solving (Intro Psych Tutorial #90) 8 Problem-solving / Overcoming obstacles ideas PPT VIDEO Moose And Zee Martion Moon Marathon Episode 4 For @joeyfalcoisreallycool9708 Overcoming Life's Challenges: How to Solve Any Problem Life's Harsh realities: The Roadmap to Achieving Success! No Way? Animation Unleash Your Creativity: Mastering Problem-Solving with DIGCIV Challenge #shorts #challenge #motivation COMMENTS Problem-Solving Strategies and Obstacles Problem-solving is a vital skill for coping with various challenges in life. This webpage explains the different strategies and obstacles that can affect how you solve problems, and offers tips on how to improve your problem-solving skills. Learn how to identify, analyze, and overcome problems with Verywell Mind. The Six Main Barriers Against Problem-Solving And How To ... Double loop always to make sure that you are not patching over the symptoms but getting to the heart of the matter. 6. Failure to identify the involved parts. Take time to figure out and consult ... The Problem-Solving Process Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue. The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything ... 6 Common Problem Solving Barriers and How Can Managers Beat them Overcoming obstacles in problem solving can be difficult, but identifying the barriers is an important step. Here are six common barriers to problem solving. By recognizing these common obstacles, you can develop strategies to overcome them and enhance our ability to solve problems effectively. What is Problem Solving? (Steps, Techniques, Examples) Definition and Importance. Problem solving is the process of finding solutions to obstacles or challenges you encounter in your life or work. It is a crucial skill that allows you to tackle complex situations, adapt to changes, and overcome difficulties with ease. Mastering this ability will contribute to both your personal and professional ... 10 Problem-solving strategies to turn challenges on their head One of the best ways to improve your problem-solving skills is to learn from experts. Consider enrolling in organizational training, shadowing a mentor, or working with a coach. 2. Practice. Practice using your new problem-solving skills by applying them to smaller problems you might encounter in your daily life. Problem-Solving Strategies: Definition and 5 Techniques to Try In insight problem-solving, the cognitive processes that help you solve a problem happen outside your conscious awareness. 4. Working backward. Working backward is a problem-solving approach often ... Barriers to Effective Problem Solving "The biggest barrier to creative problem solving is a lack of awareness - and commitment to - training employees in state-of-the-art creative problem-solving techniques," Mattimore explains. "We teach our clients how to use ideation techniques (as many as two-dozen different creative thinking techniques) to help them generate more and ... 40 problem-solving techniques and processes What is problem solving? Problem solving is a process of finding and implementing a solution to a challenge or obstacle. In most contexts, this means going through a problem solving process that begins with identifying the issue, exploring its root causes, ideating and refining possible solutions before implementing and measuring the impact of that solution. The Five Pitfalls Of Problem-Solving Pitfall 1: Flawed problem definition. When digitalization swept through the music industry, record companies reacted by fighting a court battle against illegal file sharing. They won, forcing ... Stumped? Five Ways To Hone Your Problem-Solving Skills Problems continuously arise in organizational life, making problem-solving an essential skill for leaders. Leaders who are good at tackling conundrums are likely to be more effective at overcoming ... How to improve your problem solving skills and strategies Planning skills are vital in order to structure, deliver and follow-through on a problem solving workshop and ensure your solutions are intelligently deployed. Planning skills include the ability to organize tasks and a team, plan and design the process and take into account any potential challenges. Problem Solving Problem-solving skills enable individuals to dissect these situations and devise effective strategies to deal with them. Enhances Productivity: Efficient problem-solving contributes to higher productivity, as it allows for the identification and removal of obstacles that impede workflow and performance. 17 Smart Problem-Solving Strategies: Master Complex Problems Challenges in Problem-Solving. Facing obstacles when solving problems is common. Recognizing these barriers, like fear of failure or lack of information, helps us find ways around them for better solutions. Fear of Failure. Fear of failure is like a big, scary monster that stops us from solving problems. It's a challenge many face. Why Groups Struggle to Solve Problems Together Summary. There are five stages of problem solving: defining the problem, generating solutions, evaluating solutions, picking a solution, and making a plan. When we solve problems on our own, we ... What are the difficulties with problem-solving? Problem-solving in the age of hybrid work. For as long as solving organizational challenges has been recognized as a vital element of running a successful business, so too has the art of problem solving been focused on what is seen by many as the universal business problem: finding and helping customers while also increasing overall profitability. Problem solving e. Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields. The former is an example of simple problem solving (SPS) addressing one issue ... What Are Problem-Solving Skills? Definition and Examples Problem-Solving Skills Definition. Problem-solving skills are the ability to identify problems, brainstorm and analyze answers, and implement the best solutions. An employee with good problem-solving skills is both a self-starter and a collaborative teammate; they are proactive in understanding the root of a problem and work with others to ... 12 Approaches To Problem-Solving for Every Situation Brainstorm options to solve the problem. Select an option. Create an implementation plan. Execute the plan and monitor the results. Evaluate the solution. Read more: Effective Problem Solving Steps in the Workplace. 2. Collaborative. This approach involves including multiple people in the problem-solving process. Effective Problem-Solving Techniques in Business Problem solving is an increasingly important soft skill for those in business. The Future of Jobs Survey by the World Economic Forum drives this point home. According to this report, complex problem solving is identified as one of the top 15 skills that will be sought by employers in 2025, along with other soft skills such as analytical thinking, creativity and leadership. 15 Problem Solving Skills for Overcoming Obstacles Once you have a set of manageable pieces, solve each individually. When a given problem is broken into bite-sized chunks, it is easier to see the patterns, symptoms, tools, and techniques to apply and the actions that need to take place. 7. Think logically. Simple problems don't often require a plan of attack. 7 Problem-Solving Skills That Can Help You Be a More ... Although problem-solving is a skill in its own right, a subset of seven skills can help make the process of problem-solving easier. These include analysis, communication, emotional intelligence, resilience, creativity, adaptability, and teamwork. 1. Analysis. As a manager, you'll solve each problem by assessing the situation first. Problem-Solving Mastery: Your Roadmap to Effective Solutions Understanding Problem Solving A. Definition of problem-solving. Problem-solving is a fundamental skill applicable across diverse academic, professional, and personal contexts. It plays a crucial role in business, science, engineering, and everyday life, enabling individuals to overcome obstacles, achieve goals, and improve outcomes. 22 Unbeatable Team Building Problem Solving Activities Problem-solving is a critical skill for professionals and with team building problem-solving activities, you can sharpen your skills while having fun at the same time. Updated: March 1, 2024. In the professional world, one thing is for sure: problem-solving is a vital skill if you want to survive and thrive. The 6 challenges to successfully deploying problem solving capabilities 1. Cultural differences across the organization. A key challenge to problem-solving is the transparency required in order to identify problems. Not every culture finds this comfortable. The key here is to ensure that senior leaders are supportive of the new problem-solving mentality and approach and that managers promote the right behaviors. How Five Designers Problem-Solved Their Bathroom Design Challenges The interior of the home is defined by luxurious finishes, cutting-edge technology, and a sustainable approach. Photo 4 of 11 in How Five Designers Problem-Solved Their Bathroom Design Challenges. Browse inspirational photos of modern homes. MIT Solve The Problem Globally, about 750 million people have Asthma, COPD, Post TB Lung Impairment and more than 75% of these cases are undiagnosed, causing huge economic burdens and premature deaths. Pulmonary function (PFT) test costs, unavailability of trained technicians, and absence of pulmonologists are major factors for late or missing diagnosis ... 'Inside Out 2' is a blockbuster. It doesn't solve the animation "Inside Out 2" is a bigger box office hit than even Pixar's staunchest believers had dared to expect, turning down the anxiety dial for fans worried about the Walt Disney Co.-owned computer ... UTOPIA Reinvents Enterprise Compute to Solve Cybersecurity Challenges UTOPIA technology directly addresses the critical IT challenges of our time. In 2025, the annual cost of cybercrime will pass 10 trillion dollars, with AI set to accelerate the growth of this ... Non-Ir based catalysts for the electrocatalytic oxygen evolution Oxygen evolution reaction (OER) electrocatalysis is the key to solve the problem of hydrogen production by hydrolyzing water and rechargeable metal-air battery. Therefore, the development of active and highly stable oxygen evolution catalyst materials has become a hot research topic. Ir-based catalysts for oxygen e Journal of Materials Chemistry A Recent Review Articles Design and ... assignment essay homework paper phd report resume review speech