online games to improve problem solving skills

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Problem Solving Games, Activities & Exercises for Adults

By: Angela Robinson | Updated: February 13, 2024

Here is our list of the best problem solving games, activities and exercises for adults.

Problem solving games are activities that require players to use critical thinking skills to solve puzzles. Example activities include escape rooms, Sudoku, and murder mysteries. The purpose of these exercises is to sharpen reasoning and decision-making skills in group settings and to do team building with employees.

These activities are a subset of remote team games , found in problem solving books , and are similar to team puzzles , team building brain teasers and team riddles .

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This article contains:

  • team building problem solving activities for employees
  • free problem solving games for adults
  • virtual problem solving activities for students
  • group problem solving activities
  • problem solving team builders

Here we go!

List of problem solving games & activities

From word and number puzzles to role-playing games, here is a list of inexpensive and free problem solving team builders that help groups practice the art of critical thinking and compromise.

1. Espionage! (Team Favorite)

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For an exciting game of social deduction, check out Espionage! This thrilling experience will put your team’s wits and instincts to the test.

Espionage! offers the following:

  • a 90-minute session led by an experienced host
  • undercover teams of agents and spies
  • challenging puzzles, tasks, and maneuvers
  • team conversations to help uncover secret identities

The best part is we will bring all the necessary game materials to your preferred location. If you are interested in boosting communication and critical-thinking skills within your team, then consider Espionage!

Learn more about Espionage!

2. Art Heist: The Vanishing of Van Gogh (Hosted)

online games to improve problem solving skills

You can turn your team into skilled detectives with Art Heist: The Vanishing of Van Gogh! In this captivating mystery, participants will locate the stolen artwork, The Bedroom .

Key features of this experience include:

  • a 90-minute adventure led by a world-class host
  • detailed puzzles, clues, and mysteries to unravel
  • trails of evidence and hidden secrets
  • group discussions to find the art

Additionally, you can include a cocktail kit to spice up your event. Through Art Heist, you will enhance your team’s ingenuity and problem-solving skills!

Learn more about Art Heist: The Vanishing of Van Gogh .

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3. War of the Wizards (Popular)

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With War of the Wizards, teams roleplay as minions of powerful wizards to vanquish forces of evil. Participants will play thrilling games and go on a quest to restore harmony to the realm!

War of the Wizards offers the following:

  • a 90-minute journey guided by a distinguished host
  • immersive storytelling that transports players into a magical realm
  • engaging activities like world-building, role-playing games, and storytelling
  • opportunities for forming alliances, facing challenges, and going on quests

Through the power of imagination and teamwork, your team can overcome tasks and participate in an epic fantasy battle. To improve communication and bonds, include War of the Wizards in your agenda!

Learn more about War of the Wizards .

Sudoku is one of the most popular free problem solving games for adults. The objective of this game is to fill each box of a 9×9 grid so that every row, column, and letter contains each number from one to nine. The puzzle makes a great team challenge. To play Sudoku on Zoom, screen share the game board. Then, turn on the annotation features. Using the add text functions, participants can fill in the numbers on the grid.

We made a starter puzzle you can use in your next meeting or virtual team bonding session:

Sudoku game-board

Here are more online Sudoku puzzles .

5. Crossword puzzles

Crossword puzzles are word games that ask players to fill in words based on clues. Words interconnect, and players must think critically about the surrounding words to select the right phrase for the space.

You can use an online crossword puzzle maker to create a custom puzzle. Here are a few themes you may want to consider:

  • teammates’ tastes and interests
  • company knowledge and history
  • industry terms and trends

Or, create a miscellaneous puzzle just for fun.

We made a sample puzzle you can use for your game:

free crossword template

To complete puzzles during online meetings, you can use the share screen function and add text through annotations.

Or, subscribers can play the New York Times’ daily crossword puzzle virtually . Dictionary.com also offers a free daily online crossword puzzle .

Check out more vocabulary games .

6. Online Escape Rooms

Escape rooms are timed games that get groups working together to solve puzzles. Traditionally, players enter a locked room and must complete all puzzles in an hour or two to unlock the door. However, groups can also play escape rooms online.

Digital escape rooms typically come in one of two forms: in a Zoom room and led by a host, or in a choose-your-own adventure format via Google Forms or websites. To play escape rooms virtually, enter a video meeting and follow the prompts, or screen share the Google Form and work out the puzzles together.

Check out our full list of online escape rooms .

7. Murder Mysteries

Murder Mysteries are story-based games that ask players to take on the roles of suspects or detectives while trying to identify a killer. These games often involve reading lines from a script, searching for clues, and occasionally solving puzzles to get hints.

These games make participants pay attention to conversations, analyze other characters’ behavior, and search for hidden meaning in the script. Players must use their powers of observation and logic to unravel the mystery.

Check out our list of Zoom murder mystery games .

8. Treasure Hunts

Treasure hunts are scavenger hunts with intention. While virtual scavenger hunts often ask players to collect random items, treasure hunts require participants to locate clues that lead to other prompts and hints. The game typically ends with players finding a treasure or solving a mystery, sometimes both.

The treasure hunt can have a specific theme such as secret agent missions or a hunt for pirate treasure, or you can run a more general hunt. Teammates can either compete simultaneously via Zoom call, or can play the hunt on an app individually and compete to beat each other’s scores.

Check out our list of treasure hunt apps .

9. Poem or story challenge

Most team building problem solving activities for employees revolve around science, math, and logic. Poem/story challenges rely on writing skills and are sure to appeal to the language lovers on your team.

Each player receives a limited word bank to use to create a story or poem. Then, players have a few minutes to craft their pieces. Afterward, everyone reads out or screen shares their creations.

Here are a few word challenge activities you can do remotely:

  • Found poems or stories : Participants make poems or stories out of words they find by visiting websites, searching emails, glancing out the window, or taking a walk or drive around the neighborhood.
  • Random word generators : Teammates use a random word generator to populate a word bank, and must use each word in the poem or story.
  • Poetry magnets : Group members make poems using poetry magnets. You can send poetry magnet sets to employees and assemble the verses on a cookie pan during a Zoom call. Or, teammates can play with poetry magnets online .
  • Page poems: Participants receive one page of a book or magazine, and must make a poem or story by blocking out other words so only the chosen text remains visible. This activity is part storytelling, part art, since story crafters can illustrate the pages as part of the design.
  • Ransom note stories or poems : Players cut out letters from magazines and must form new words to make poems and stories. Or, players can receive a mix of random letters, form words, and run the text through a ransom note generator .

These activities are suitable for teams and individual players.

10. Moral challenge

Some problems are ethical rather than factual. Moral judgment plays just as important a role in the decision-making process as technical prowess. Players can flex their moral problem-solving skills by tackling ethical dilemmas or social puzzles.

Here are some social problem solving games online:

  • Moral machine
  • Scruples – the game of moral dilemmas
  • Morality play

To play these games, either download the apps, or pull up the website and then screen share the prompts. These games are best played when discussed as a group, because the more belief systems and opinions, the harder an issue is to resolve. These exercises provide practice for real-life conflict resolution.

You can find similar challenges on our list of online personality tests .

11. Frostbite

Frostbite is a group game that hones team leaders’ communication skills while sharpening teammates’ listening and cooperation skills. The premise behind the game is that a group of explorers gets caught in a snowstorm and must build a shelter. Frostbite has paralyzed the leaders’ hands and snow-blinded the rest of the team. The leader must give the team instructions to build a tent that can resist arctic winds.

To play Frostbite, each teammate wears a blindfold. Then, the leader gives directions. Once the structures are complete, players turn on a fan to test whether tents can withstand the wind.

Frostbite is usually an in-person game, however you can also play virtually. In the remote version of the game, teammates construct tents out of cards and tape, while the leader surveys the scene on screen.

This exercise demonstrates the challenges of leading remotely, as teams need to operate with minimal oversight or supervisor observation. Therefore, instructions need to be clear and direct to be effective.

Check out more team building games .

12. Virtual Hackathons

Hackathons are events where participants have a set amount of time to design and pitch a new product or solution. This type of event originated in the programming world and is often used to create new apps, however you can apply the game to any industry or school subject.

Virtual hackathons are online versions of the event. Teams enter the competition, then work with each other via virtual meeting software or remote work communication platforms to design the solution. At the end of the competition, teams pitch ideas to a panel of judges and a winner is decided.

To run a virtual hackathon, first announce the theme of the event and collect sign-ups. So that no teams work ahead, hint at the general idea of the issue, and only explain the precise problem when the event begins. Then, give teams anywhere from a few hours to a few days to complete the project.

Discover more virtual hackathon ideas .

13. Improv games

Improv games are excellent problem solving activities. These exercises force participants to think and respond quickly to keep scenes moving in a logical and entertaining way.

Here are some good problem solving improv games:

Banned words : Performers cannot say certain words. Scene partners will conceive of situations that encourage the actors to use those words, and the actors must find alternatives, such as using synonyms or taking the scene in a new direction.

Scenes from a chat : Audience gives a suggestion for a scene, and players act the scene out. Though it’s a fictional and often ridiculous scenario, actors must react to the situation and solve the problem in order for the scene to end.

Miracle cure : Miracle cure is a quick-moving exercise that follows a simple format. One player declares, “I have a problem.” Another player responds, “I have a….[random object.]” The first player then replies, “great! I can use the [random object] to….” and describes how they will solve the problem.

Check out more problem-solving improv games .

14. Spaghetti Tower

The spaghetti tower is a classic team building game. Participants gather uncooked spaghetti and marshmallows, and must construct the tallest freestanding tower.

During the in-person version, players must construct one tall freestanding tower. However, for the virtual version of the game, players construct individual towers. You can send groups to breakout rooms for the build, then reconvene in the main room for judging. Teams are judged on three main factors: number of towers, height, and uniformity.

This version of the game not only tests the structural integrity of the tower, but also consistency and quality control. This exercise teaches teams to align and collaborate remotely, and produce a consistent product even when far apart.

15. What Would You Do?

What Would You Do? is a simple situational game that challenges participants to react to different circumstances. To play this game, read prompts one by one, and then ask participants to respond with gameplans. You can use the polling or raise hand feature to vote for the best option.

Here are some problem solving scenarios for adults or kids to use in the game:

  • Zombies attack and you have to find a place to hide.
  • You are at the zoo and the animals escape. Which one do you try to corral back into the pen first?
  • After waiting in line for hours, someone cuts in front of you last minute. The person appears to be visually and hearing impaired, and doesn’t notice your protests. An official announces that due to diminishing supply, this individual will be the last in line to be served.
  • You are eating a meal with important clients and/or your partner’s parents, and you want to impress. The individuals make you a dish that does not fit within your dietary restrictions, but you do not speak the same language and cannot explain why you do not want to eat.
  • An imposter has infiltrated the organization, who looks, speaks, and behaves exactly like you. How do you convince your peers that you are the original?

For similar dilemmas, check out this list of Would You Rather? questions.

16. Desert Island Survival

Desert Island Survival is a game that challenges players to prioritize. The premise is that players have been stranded on an island, and must decide what order to perform survival steps.

Here are the possible actions:

  • Set up shelter
  • Explore the island
  • Try to signal for help
  • Make weapons for self-defense
  • Build a raft to escape the island
  • Start a fire
  • Choose a group leader
  • Search for other survivors

All group members must agree on the order of the steps. Players should explain the reasoning for the order of each step while ranking the actions.

Another version of the game involves players receiving a list of 15 to 20 items, and selecting five or so to bring to the island. You can also vary the location of the game, substituting remote islands for destinations like outer space or the distant past.

17. Choose Your Own Adventure

Choose Your Own Adventure stories enable readers to determine the outcome of the story by making decisions. Each action has a consequence that takes the tale in a different direction. Participants can try to guess how the story may unfold by talking through the different choices. When completing the activity in a group setting, the majority of the team must agree on an action before moving forward in the story.

There are a few ways to facilitate these activities online:

  • Play an online role playing video game
  • Watch an interactive movie like Black Mirror: Bandersnatch
  • Read from a Choose Your Own Adventure book on Zoom
  • Click through a Choose Your Own Adventure platform
  • Create your own story using a Google Form

Whichever way you choose to do the exercise, you can use the screen share feature in your virtual meeting software so that listeners can more easily follow along.

18. MacGyver

MacGyver is a show where the hero escapes sticky situations by improvising tools out of unlikely materials. For example, in one episode the hero makes a telescope out of a newspaper, magnifying lens, and a watch crystal.

To play MacGyver, you can either list three to five objects participants can use, or challenge players to use items that are within arms reach.

Simply state a desired end result, such as “a way to open a locked door,” or “a getaway vehicle,” and then ask teams to explain what they will build and how they will build it. To make the activity more collaborative, you can give teams five or ten minutes in breakout rooms to strategize and design a prototype.

19. Dungeons & Dragons

Dungeons & Dragons is a roleplaying game where players pretend to be magical figures and creatures. One player serves as the dungeon master, who guides the game, while the other players pick characters and make decisions to move the story forward. Upon choosing a course of action, players roll a twenty-sided die to determine whether or not the plan succeeds. The game is story-based, the possibilities are nearly limitless, and truly creative problem solving options arise. Also, since gameplay is mostly verbal, Dungeons & Dragons is an easy activity to do over Zoom.

Here are the basic rules for Dungeons & Dragons .

20. Pandemic

Pandemic is a game that pits players against the forces of nature in a race to contain and control disease outbreaks. At the beginning of the game, each player receives a role such as containment specialist or operations expert. Participants must carry out the duties of their roles by choosing appropriate actions. Pandemic is a great game for groups because each team member has a clear part to play, and players must collaborate and work together instead of competing against each other.

To play the game online, you can use a Pandemic game app , or talk through the exercise while one attendee moves and displays pieces on the board.

Note: The subject of this game might hit too close to home for some players, considering recent history. You can find games with similar mechanics that deal with different subject matter, such as Forbidden Island.

Check out more team building board games .

21. Model UN

Model UN is one of the best virtual problem solving activities for students. This exercise casts participants in the role of international diplomats who must negotiate to solve realistic problems. Each player assumes the role of a country ambassador and must form alliances and propose solutions to solve crises.

Here are some sample Model UN scenarios:

  • Human rights violation by powerful country
  • Food shortage
  • Disease epidemic
  • Technology privacy violations
  • Civil war branching into surrounding countries
  • Natural disasters

Depending on the size of the group, participants either take on the part of an entire government of a country, or play a certain role within the government. To carry out the activity on Zoom, players can take turns giving speeches, message other countries privately via the chat, meet in breakout rooms to form alliances or have more intimate discussions, and use the polling feature to vote on propositions.

If politics does not resonate with your group, then you can alter the exercise by applying the same activity structure to a different theme, such as the Justice League, movie characters, business board members, or reality TV stars.

The main purpose of the exercise is to research, talk through problems, and compromise. As long as these elements are present, then the specifics of the setup do not matter.

There are many types of problem solving activities for adults. You can do online problem solving games, which require a different skill set than in-person problem solving. For instance, communication must be much clearer and more abundant when group members are far apart and unable to demonstrate or pick up physical cues.

Though many problem solving games include props and in-person elements, there are many games you can play together online. These exercises work well as educational tools as well as team bonding accelerators. Upon completion, participants are likely to feel a sense of accomplishment and increased confidence. These games are also great practice for real life conflict resolution, creative thinking and team building.

Next check out this list of connection games , this collection of crime-solving games , and this post with conflict resolution games .

We also have a list of the best decision making books and a list of team building problems for work .

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FAQ: Problem solving activities

Here are common answers to questions about group problem solving activities.

What are problem solving games?

Problem solving games are challenges that ask players to think critically and use logic to overcome issues or answer riddles. Examples include sudoku, murder mysteries, and spaghetti towers. These games are also known as “problem solving exercises”, “problem and solution games” and “group problem solving activities.”

What are the best problem solving games for groups?

The best problem solving games for groups include online escape rooms, moral challenges, and improv games.

What are some good problem solving team building activities for students?

Some good problem solving activities for students include crossword puzzles, choose your own adventure stories, and model UN.

How do you play problem solving games online?

The best way to play problem solving games online is to join a video call meeting to talk through the issue. Using the screen sharing and digital whiteboard features helps participants visualize the problem more clearly. Breakout rooms give teams the chance to discuss the issue more intimately.

Author avatar

Author: Angela Robinson

Marketing Coordinator at teambuilding.com. Angela has a Master of Fine Arts in Creative Writing and worked as a community manager with Yelp to plan events for businesses.

You missed chess… Now that’s problematic!

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online games to improve problem solving skills

Marketing Coordinator at teambuilding.com.

Angela has a Master of Fine Arts in Creative Writing and worked as a community manager with Yelp to plan events for businesses.

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10 Best Brain Games to Keep Your Mind Sharp

Playing mind games is a no-brainer

 Mark Stibich, PhD, FIDSA, is a behavior change expert with experience helping individuals make lasting lifestyle improvements.

Amy Morin, LCSW, is a psychotherapist and international bestselling author. Her books, including "13 Things Mentally Strong People Don't Do," have been translated into more than 40 languages. Her TEDx talk,  "The Secret of Becoming Mentally Strong," is one of the most viewed talks of all time.

online games to improve problem solving skills

Aaron Johnson is a fact checker and expert on qualitative research design and methodology. 

online games to improve problem solving skills

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Happy Neuron

Brain age concentration training, my brain trainer.

People of all ages use brain-training games to improve mental functioning and prevent brain aging . Backing them up is research showing that brain-training games may help improve attention levels, memory, response time, logic skills, and other measures of cognitive function if played over a long timespan.

The brain is just like a muscle - it thrives on exercise! As a neurologist, I'm thrilled by the incredible potential of brain games to help people flex their mental muscles, activating underused brain circuits to sharpen cognition and skills like focus, speed, and memory.

From pen-and-paper Sudoku and crosswords to specialized brain training apps, options for brain games are plentiful. To give your brain a workout while having fun, try these games and activities that may improve your mental focus and fitness.

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Sudoku is a number placement game that relies on short-term memory. To complete a Sudoku puzzle, you have to look ahead and follow trails of consequences—if you put a 6 in this box, that one must be an 8 and this one a 4, and so on. This type of planning helps improve short-term memory and concentration.

You can play Sudoku online, on an app, or on paper. Look for a regular Sudoku in your newspaper, buy a book with a collection of puzzles, or download a free app for your phone or tablet.

Sudoku puzzles are available in varying degrees of difficulty. When you're starting out, play the easy games until you learn the rules. If you're playing on paper, use a pencil!

Lumosity is one of the most established brain training and mental fitness programs. You can sign up for a free account to play three games per day, or choose the subscription service for more offerings. Either way, you can keep track of your results and improvement.

One recent study showed that participants who played Lumosity's exercises for 15 minutes a day at least seven days a week for three weeks experienced improved attention and motor speed. You can use Lumosity via their website or download the Lumosity app on iOS and Android. Lumosity also has a meditation and mindfulness app called Lumosity Mind.

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Crosswords are a classic brain trainer, accessing not only verbal language but memory from many dimensions of knowledge. There are many ways to do crossword puzzles, both online and off. If you receive a daily newspaper, you'll almost always get a crossword there. Or pick up a book of crosswords specifically suited to your skill level and interests.

You will also find many options for crossword puzzles online or via free or inexpensive apps. The AARP website offers a daily crossword that's free to everyone, whether or not you're a member of the group.

Elevate's games center on reading, writing, speaking, and math, and you can customize your training to focus on whichever areas you prefer. As with most other brain games, you can track your progress to see how your skills are improving.

You'll need to download an app to play Elevate 's 35 (and counting) different brain-training games, which have a strongly educational feel. It's free (with in-app purchases) and both iOS and Android versions have tens of thousands of five-star reviews.

Peak is another app-only option (available for iOS and Android) that provides brain games to help you work on focus, memory, problem-solving, mental agility, and more cognitive functions. If you're a competitive person, you might be motivated by seeing how you perform against other users. The app is free to use, but an inexpensive subscription unlocks more features.

Happy Neuron divides its games and activities into five critical brain areas: memory, attention, language, executive functions, and visual/spatial. Like Lumosity, it personalizes the training to fit you, tracks your progress, and the games are based on scientific research.

You must pay a monthly subscription fee to use the site, and its simplified app version is available for Android users only. Happy Neuron does, however, offer a free trial offer so you can see if you like the approach.

Claiming to have the world's largest collection of brain teasers, Braingle's free website provides more than 15,000 puzzles, games, and other brain teasers as well as an online community of enthusiasts. You can even create your own puzzles to give your brain a super workout. Braingle has a wide variety of offerings, including optical illusions, codes and ciphers, and trivia quizzes.

Queendom has thousands of personality tests and surveys. It also has an extensive collection of "brain tools"—including logic, verbal, spatial, and math puzzles; trivia quizzes; and aptitude tests—for you to exercise and test your brain. If you'd like to save results and scores, you'll need a free account. Some tests give you only snapshot results for free, and charge a fee for full reports.

Brain Age: Concentration Training / Nintendo Life

Brain Age Concentration Training is a brain training and mental fitness system for the Nintendo 3DS system. It includes a huge number of games to hone your concentration, memory, calculation, and other brain skills. It's fun, portable, and challenging. Brain Age is also available for the Nintendo Wii U, but not for the Switch, Nintendo's most up-to-date gaming system.

My Brain Trainer calls itself an online "brain gym." It is similar in format to, although less stylish than, Lumosity and Happy Neuron. It's also less expensive; a three-month subscription costs the same as a month on the other services. The annual subscription is an even bigger savings. You can try a challenge for free as well.

This website is full of games, puzzles, and other challenges designed to improve your mental fitness. The website recommends 10 minutes of brain training twice a day for the best effects. It also has a basic training program that claims to improve your mental speed.

This web-based puzzle game from The New York Times exploded in popularity in early 2022 and now counts millions of users worldwide. The premise is simple: Users get six tries to guess a five-letter word. Wordle's combination of problem-solving challenges and easy-to-use interface makes for a satisfying mental workout.

Keep in Mind

Remember, brain training isn't limited to games and puzzles; staying socially engaged, maintaining creative hobbies, and even working out can help to flex your brain and improve cognitive functioning. Find what feels good and works for you.

Make brain training a daily habit and build the mental reserves to delay cognitive decline!

Al-Thaqib A, Al-Sultan F, Al-Zahrani A, et al. Brain training games enhance cognitive function in healthy subjects .  Med Sci Monit Basic Res . 2018;24:63-69. doi:10.12659%2FMSMBR.909022

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Problems solved.

Exercise your problem solving skills with our best brain games.

Some problems are nice to have, like our problem solving games, for example. Dive into an assortment of our best brain games designed to flex your planning, spatial reasoning, and logical reasoning skills.

online games to improve problem solving skills

Pirate Passage

Exercise your planning skills by finding the route to buried treasure.

online games to improve problem solving skills

Masterpiece

Exercise your spatial reasoning by fitting pieces of a mosaic together.

online games to improve problem solving skills

Organic Order

Exercise your logical reasoning by planting seeds in the right order.

online games to improve problem solving skills

Exercise your logical reasoning by ordering fuses.

online games to improve problem solving skills

Pet Detective

In Pet Detective, you must rescue all the lost pets, which means using your plan...

Learn more about Problem Solving

Logical reasoning requires that you apply rules to a scenario after planning the outcome. Quantitative reasoning asks you to compare quantities that are expressed differently from each other.

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Games for Building Critical-Thinking Skills

Students love opportunities to sink their teeth into problems that don't have clear answers, or to tackle tough challenges that test their deduction skills and knowledge. It's often out of this challenging murkiness that new perspectives and ideas emerge. Treat your students to these terrific, fun critical thinking games and watch how they develop thinking skills and more complex understandings of the world. On this list are puzzle games that help students solve problems and think ahead, story-based games that help students understand and unpack local and global issues, and strategy games that get students to manage time and resources.

Minecraft: Education Edition

online games to improve problem solving skills

Stellar collaboration tools, controls make Minecraft classroom-ready

Bottom Line : An excellent tool to engage students in learning, collaboration, and critical thinking is now more accessible than ever to teachers.

Kahoot! DragonBox Learn Chess

online games to improve problem solving skills

Gentle chess puzzle game ideal for young newbies

Bottom Line : For kids who are new to chess but want to learn how to play, this fun intro to the game provides a well-done tutorial combined with a light overarching storyline.

Crayon Physics Deluxe

online games to improve problem solving skills

Influential physics game is still a draw

Bottom Line : Instantly engaging and super accessible to learners of many ages and abilities, Crayon Physics Deluxe fuses conceptual science learning with a brand of playful problem solving that demands creativity.

Contraption Maker

online games to improve problem solving skills

Solve problems, puzzles, brain teasers while creating wacky machines

Bottom Line : Hands-on problem-solving leads to great fun and independent learning with the right curricular wraparound to connect what kids are doing with what they need to know.

online games to improve problem solving skills

Classic logic puzzler gets a beautiful new look

Bottom Line : Promote powerful thinking skills, resilience, and decision-making through purely fun gameplay that will keep students begging for more.

online games to improve problem solving skills

Spiraling sandbox of adventure and creation gets kids to dig deep

Bottom Line : An irresistible and seemingly limitless incubator for 21st century skills that, with a little guidance, can chart new courses for learning.

WordWhile: Casual Literary Fun

online games to improve problem solving skills

Clever fill-in-the-blank game playfully promotes literature

Bottom Line : A different spin on reading the classics can engage students in the short term, but teachers should find ways to extend learning.

Little Alchemy 2

online games to improve problem solving skills

Flex alchemical muscles in amusing, discovery-based puzzler

Bottom Line : This amusing puzzle game encourages creativity, perseverance, and systems thinking, and with creative integration it can build interest in math, science, history, and literature.

online games to improve problem solving skills

Addicting gameplay jazzes up geography

Bottom Line : Game-based platform can get kids interested in world geography and expose them to different cultures on a surface level.

online games to improve problem solving skills

Slick ethics game teaches students to make tough decisions

Bottom Line : This versatile game that can teach ethics, argumentation, and civics is light on interactivity but will come alive through discussion.

Scribblenauts Remix

online games to improve problem solving skills

Vocab-building word puzzles inspire creative problem-solving

Bottom Line : Wide-open problem solving builds creativity, vocabulary, and spelling skills, but controls can be tricky.

Tyto Online

online games to improve problem solving skills

Ambitious science role-playing game has bright future

Bottom Line : Diverse characters, immersive experiences, and useful teacher tools make this life science RPG worth checking out.

Beats Empire

online games to improve problem solving skills

Music producing game balances fun with critical thinking and planning

Bottom Line : Students will have a blast with the music production and band-managing theme that carries with it some useful lessons in 21st century skills.

online games to improve problem solving skills

Refinement of strategy game formula supports historical exploration

Bottom Line : Like any consumer-oriented game, this experience will absorb and delight students far more than "educational" games, but it'll require open-minded and creative teaching.

online games to improve problem solving skills

An avant-garde journey of group dynamics sparks discussion

Bottom Line : An unusual app that will confuse and entertain classrooms, generating discussion on a number of societal and philosophical topics.

Mars Horizon

online games to improve problem solving skills

Authentic space agency sim focuses on logistics, planning

Bottom Line : This sim is backed by major space agencies, so it's a neat and trustworthy way to learn about the challenges of past and future space exploration.

NewsFeed Defenders

online games to improve problem solving skills

Social media simulation builds news literacy skills

Bottom Line : This is a great tool to kick off critical discussions about news and social media.

Professor Layton and the Curious Village

online games to improve problem solving skills

Brilliant, charming puzzler challenges kids' ELA and math skills

Bottom Line : It's on Nintendo DS so it's not easy to weave into a classroom, but it's worth it, bridging ELA and math in complex puzzles guaranteed to absorb students.

The Pack - NYSCI

online games to improve problem solving skills

Deceptively gentle coding game really packs a problem-solving punch

Bottom Line : This gorgeous, immersive programming game encourages novel solutions.

Think Like Churchill

online games to improve problem solving skills

Stunning visuals, thoughtful feedback bring critical decision points to life

Bottom Line : An excellent tool for studying the events and ethics that guide pivotal moments in history.

7 Billion Humans

online games to improve problem solving skills

Amusing puzzler challenges kids, teaches programming principles

Bottom Line : This high-quality puzzle game is a fun way for students to learn effective and efficient programming skills.

BBC iReporter

online games to improve problem solving skills

Spot real stories, dodge fake news in cheeky media literacy sim

Bottom Line : A refreshingly modern way for students to explore how to filter and interpret info and media during breaking news events.

online games to improve problem solving skills

Modern, minimalist fake news game has players be the villains

Bottom Line : Quick, fun, and to the point, this game gets at the social mechanics behind viral falsehoods.

Radio General

online games to improve problem solving skills

WWII game has layers of learning, novel voice-based controls

Bottom Line : This is a refreshingly new approach to a WWII game that offers students a more accurate simulation of battlefield chaos.

Sid Meier’s Civilization VI

online games to improve problem solving skills

Best entry in classic strategy series might not be best for classrooms

Bottom Line : As with all games in this series, Civilization VI is a great learning experience with the right support, but older, cheaper versions may be more practical for classrooms.

online games to improve problem solving skills

Provocative, first-person look at poverty builds empathy

Bottom Line : It'll need some scaffolding, but for students ready for the subject matter it's a great -- if sobering -- way to illustrate to students the daily realities and struggles of poverty in America.

Surviving Mars

online games to improve problem solving skills

Colonizing Mars is in our future, but why wait?

Bottom Line : Lots of potential and perhaps much better in a year or so of updates; use this in a class about space exploration and the harsh realities of colonization.

Political Animals

online games to improve problem solving skills

Charming political campaign sim mixes data analysis and civics

Bottom Line : It's a highly entertaining and surprisingly deep way to help students see the strategy -- as well as ethical choices -- involved in elections.

Papers, Please

online games to improve problem solving skills

Mature immigration game forces tough ethical choices

Bottom Line : It's a provocative simulation about ethics and immigration that could spark debate but might be tough to implement.

Parable of the Polygons

online games to improve problem solving skills

Dynamic interactive helps classrooms explore topics of bias, diversity

Bottom Line : A fascinating way to address how communities become segregated due to individual bias.

The Republia Times

online games to improve problem solving skills

Unassuming editorial sim elegantly exposes the business of bias

Bottom Line : What this game lacks in pizzazz it makes up for in smarts, and it's certain to get students thinking and talking about bias and media politics.

This War of Mine

online games to improve problem solving skills

Strategy game offers superb, mature take on war and civilian survival

Bottom Line : A stark portrayal of civilian life in a war-torn city that requires strategic thinking and invites repeated plays.

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online games to improve problem solving skills

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How to Improve Problem Solving Skills

Last Updated: January 27, 2024 Fact Checked

This article was co-authored by Erin Conlon, PCC, JD . Erin Conlon is an Executive Life Coach, the Founder of Erin Conlon Coaching, and the host of the podcast "This is Not Advice." She specializes in aiding leaders and executives to thrive in their career and personal lives. In addition to her private coaching practice, she teaches and trains coaches and develops and revises training materials to be more diverse, equitable, and inclusive. She holds a BA in Communications and History and a JD from The University of Michigan. Erin is a Professional Certified Coach with The International Coaching Federation. There are 13 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 237,244 times.

The ability to solve problems applies to more than just mathematics homework. Analytical thinking and problem-solving skills are a part of many jobs, ranging from accounting and computer programming to detective work and even creative occupations like art, acting, and writing. While individual problems vary, there are certain general approaches to problem-solving like the one first proposed by mathematician George Polya in 1945. [1] X Research source By following his principles of understanding the problem, devising a plan, carrying out the plan, and looking back, you can improve your problem-solving and tackle any issue systematically.

Define the problem clearly.

This is an outwardly simple but vital step.

  • Try to formulate questions. Say that as a student you have very little money and want to find an effective solution. What is at issue? Is it one of income – are you not making enough money? Is it one of over-spending? Or perhaps you have run into unexpected expenses or your financial situation has changed?

State your objective.

This is another means to reach the nature of the problem.

  • Say that your problem is still money. What is your goal? Perhaps you never have enough to go out on the weekend and have fun at the movies or a club. You decide that your goal is to have more spending cash. Good! With a clear goal, you have better defined the problem.

Gather information systematically.

Gathering facts helps you get a clear picture of your problem and goal.

  • To solve your money shortage, for example, you would want to get as detailed a picture of your financial situation as possible. Collect data through your latest bank statements and to talk to a bank teller. Track your earnings and spending habits in a notebook, and then create a spreadsheet or chart to show your income alongside your expenditures.

Analyze information.

Looking for links and relationships in your data can help you better understand your situation.

  • Say you have now collected all your bank statements. Look at them. When, how, and from where is your money coming? Where, when, and how are you spending it? What is the overall pattern of your finances? Do you have a net surplus or deficit? Are there any unexplained items?

Generate possible solutions.

This is a great time to consider all of your options.

  • Your problem is a lack of money. Your goal is to have more spending cash. What are your options? Without evaluating them, come up with possible options. Perhaps you can acquire more money by getting a part-time job or by taking out a student loan. On the other hand, you might try to save by cutting your spending or by lowering other costs.
  • Divide and conquer. Break the problem into smaller problems and brainstorm solutions for them separately, one by one.
  • Use analogies and similarities. Try to find a resemblance with a previously solved or common problem. If you can find commonalities between your situation and one you've dealt with before, you may be able to adapt some of the solutions for use now.

Evaluate the solutions and choose.

A thorough analysis helps you make the best possible choice.

  • How can you raise money? Look at expenditures – you aren’t spending much outside of basic needs like tuition, food, and housing. Can you cut costs in other ways like finding a roommate to split rent? Can you afford to take a student loan just to have fun on the weekend? Can you spare time from your studies to work part-time?
  • Each solution will produce its own set of circumstances that need evaluation. Run projections. Your money problem will require you to draw up budgets. But it will also take personal consideration. For example, can you cut back on basic things like food or housing? Are you willing to prioritize money over school or to take on debt?

Implement a solution.

This gives you a chance to see how effective your solution really is.

  • You decide to cut costs, because you were unwilling to take on debt, to divert time away from school, or to live with a roommate. You draw up a detailed budget, cutting a few dollars here and there, and commit to a month-long trial.

Review and evaluate the outcome.

Ask yourself if the solution is working, or if it needs to be adjusted.

  • The results of your trial are mixed. On one hand, you have saved enough during the month for fun weekend activities. But there are new problems. You find that you must choose between spending cash and buying basics like food. You also need a new pair of shoes but can’t afford it, according to your budget. You may need to a different solution.

Adjust if necessary.

It’s okay if your first solution doesn’t work out.

  • After a month, you decide to abandon your first budget and to look for part-time work. You find a work-study job on campus. Making a new budget, you now have extra money without taking too much time away from your studies. You may have an effective solution.

Do regular mental exercises.

Like a muscle in your body, you will need to work on problem solving regularly.

  • Word games work great. In a game like “Split Words,” for example, you have to match word fragments to form words under a given theme like “philosophy.” In the game, “Tower of Babel,” you will need to memorize and then match words in a foreign language to the proper picture.
  • Mathematical games will also put your problem solving to the test. Whether it be number or word problems, you will have to activate the parts of your brain that analyze information. For instance: “James is half as old now as he will be when he is 60 years older than he was six years before he was half as old as he is now. How old will James be when his age is twice what it was 10 years after he was half his current age?”

Play video games.

New research shows that playing video games can improve parts of your thinking.

  • Play something that will force you to think strategically or analytically. Try a puzzle game like Tetris. Or, perhaps you would rather prefer a role-playing or strategy game. In that case, something like “Civilization” or “Sim-City” might suit you better.

Take up a hobby.

A hobby is another way that you can continue to improve your problem solving skills.

  • Web design, software programming, jigsaw puzzles, Sudoku, and chess are also hobbies that will force you to think strategically and systematically. Any of these will help you improve your overall problem solving.

Expert Q&A

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Face Problems in Your Life

  • ↑ https://math.berkeley.edu/~gmelvin/polya.pdf
  • ↑ https://www.healthywa.wa.gov.au/Articles/N_R/Problem-solving
  • ↑ https://asq.org/quality-resources/problem-solving
  • ↑ https://ctb.ku.edu/en/table-of-contents/evaluate/evaluate-community-interventions/collect-analyze-data/main
  • ↑ https://www.mindtools.com/pages/article/newCT_96.htm
  • ↑ https://www.skillsyouneed.com/ips/problem-solving.html
  • ↑ Erin Conlon, PCC, JD. Executive Life Coach. Expert Interview. 31 August 2021.
  • ↑ https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5930973/
  • ↑ https://www.theguardian.com/lifeandstyle/2018/oct/13/mental-exercises-to-keep-your-brain-sharp
  • ↑ https://www.apa.org/monitor/2014/02/video-game
  • ↑ https://www.nature.com/articles/d41586-018-05449-7

About This Article

Erin Conlon, PCC, JD

To improve your problem-solving skills, start by clearly defining the problem and your objective or goal. Next, gather as much information as you can about the problem and organize the data by rewording, condensing, or summarizing it. Then, analyze the information you've gathered, looking for important links, patterns, and relationships in the data. Finally, brainstorm possible solutions, evaluate the solutions, and choose one to implement. For tips on implementing solutions successfully, read on! Did this summary help you? Yes No

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Group games are ideal for developing critical-thinking skills.

The link between critical thinking and one’s education is obvious – you can’t learn well unless you think well.

Critical thinking is the ability to look at problems in new ways, to analyse how parts of a whole interact with one another and to interpret information and draw conclusions.

Critical thinking and problem-solving skills were once thought to be the domain of gifted people. Today, they are necessary for every individual and group who seeks to make sensible decisions about financial, health, civic, workplace and leisure activities.

The solutions to international concerns such as climate change and global warming require highly developed critical thinking and problem-solving abilities. These skills include the ability to effectively analyse and evaluate evidence, arguments, claims and beliefs.

Benefits of Developing Critical-Thinking Abilities

The ability to solve interesting and unfamiliar problems often leads to the development of other skills such as increased engagement, higher concentration levels and improved thought processing.

Here are a few examples of experiences that occur in many programs which may provide you with an opportunity to focus on problem-solving skills:

  • Forming a project team to solve an existing, yet complex problem.
  • Thinking of a new campaign slogan to broadcast a difficult, yet important message.
  • Adopting a rational, analytical and evidence-based approach to investigate a conflict.
  • Challenging one of your group’s long-held beliefs or practices.

Naturally, one of the most powerful (not to mention, enjoyable) ways to develop and strengthen your group’s problem-solving skills is to employ the use of fun group games.

Group Activities Which Develop Critical-Thinking Skills

The images below provide links to a sample of simple group activities which may help you develop the critical thinking and problem-solving abilities of your group, drawn from playmeo’s ever-expanding activity database .

Enjoy browsing to your heart’s content.

If you’re not yet a playmeo subscriber, join today to unlock hundreds more group games and activities just like these.

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We Engage Cards

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Thought-provoking series of cards to inspire engagement.

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We Connect Cards

Set of question cards to inspire meaningful conversations.

Set of colourful cards called Emoji Cards used for reflection and other fun purposes

Emoji Cards

Useful set of emotive cards to encourage fun & reflection.

Set of hand-drawn picture cards called Climer Cards used in many reflection exercises

Climer Cards

Fun deck of cards to inspire team-building & creativity.

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UBUNTU Cards

Innovative tool that inspires valuable sharing & fun.

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Logic Games

Get your thinking cap on and put your brainpower to the test in any of these logic games. There’s a range of casual and hardcore logic games to choose from. Sort the games by using the filters on this page.

Cut the Rope

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Use logic to solve problems.

Using logic to solve problems rewards your brain and may improve your cognition. They are also potentially great for keeping your mind healthy in later life! Mahjong games are ideal for improving your ability to memorize and spot patterns, as well as solving the overall puzzle.

Logic is required in all walks of life, from music to logistics. It’s an essential skill. Gold Train FRVR is a logic game where you build train tracks so trains can reach their destination without any issues.

If you’re looking for a series of fun logical challenges, check out Happy Glass . In this game, you have to fill a glass to make it happy again. However, you have to ensure the water flows in the right direction and not spill any in the process.

Overcome puzzles to reach the next level.

Many casual platformer games feature simple logical challenges that are only overcome with novel thinking. One of the most popular logic games is Fireboy and Watergirl 5, a cooperative game where you and a friend work together to get to the end of each level.

What are the most popular Logic Games?

  • Cut the Rope
  • Emoji Puzzle!
  • Mahjongg Solitaire
  • Bolts and Nuts
  • Daily Room Escape
  • Hero Castle War: Tower Attack
  • Onet Connect Classic
  • BlockBuster Puzzle
  • Chess Online Multiplayer
  • Favorite Puzzles

What are the best Logic Games to play on mobile phones and tablets?

  • Wood Block Journey
  • Skydom: Reforged

What are some underrated Logic Games?

  • Little Alchemy 2
  • Google Feud
  • Sudoku Online
  • Little Alchemy
  • Word Scramble

What are Logic Games?

Logic games involve solving various puzzles using logic. Many logic puzzles are abstract and require a sharp mind to think outside the box. Other logic games require more simple problem-solving skills to overcome various obstacles in the game.

Fun critical thinking online games for adults

Critical thinking can be a difficult skill to hone, but with some practice and a fun incentive, you can be thinking deeper in no time. That’s where online games for adults come into play, challenging players to rely on their abilities to analyze, reflect, use emotional reasoning, consider multiple interpretations, and more.

Online chess, Brainstorm, Tangram puzzles, and Factorio are just a few examples of critical thinking games adults can access online. These fun games, which range from puzzle-style to number-themed and more, will test your ability to ask important questions, think of multiple possible solutions to problems, and become a generally better critical thinker.

In today’s guide, we’ll be sharing some examples of these online critical thinking games that are enjoyable to play, in addition to being enriching. Keep reading along as we explain the reasons why these games exercise the brain so well and what they entail.

How Online Games Improve Critical Thinking

They call upon problem-solving skills.

In many puzzle-style games, critical thinking is needed to figure out possible consequences of the next move or moves. For example, when completing a Sudoku puzzle online, the next number you place must avoid overlapping with the same number elsewhere in its row, column, and 9×9 cube.

This requires players to imagine different solutions to the problem (i.e. cells that a number could fit into) until the best one is achieved.

They Rely on Evaluation

Evaluation is an important part of being a critical thinker. Online critical thinking games often present a set of information that the player must identify and evaluate in order to make certain decisions.

They Promote Open-Mindedness

Sometimes, solving critical problems requires the thinker to put their self in someone else’s shoes.

They Make You Reflect

Online games for critical thinking.

Below are 7 of the best online games that you can turn to for a fun time, as well as practice in critical thinking. Keep in mind that different styles of games, whether they’re puzzles or 1v1 games, can utilize different skills in critical thinking.

Online Chess

Some of the games involve numbers and shapes, while others present questions.

Tangram Puzzles

Websites such as Freegames.org have free selections of puzzle-style games such as tangrams that adults can play. Tangram puzzles go back roughly 1,000 years in human history.

Sudoku Online

You can also complete sudoku puzzles online via sites such as sudoku.com. This Japanese puzzle is an intense exercise in logical skills, along with good concentration and evaluation.

It’s an exercise in prioritizing and decision-making, which requires deeper thinking and reflection.

EyeWire 3D Puzzle Game

The EyeWire 3D Puzzle is essentially a way to map your own brain. Throughout the puzzle, players get to learn intricate skills and laugh at funny videos. The game is a 3D puzzle and powered by AI technology.

Final Thoughts – Online Critical Thinking Games for Adults

[PC] Games that will push critical thinking from gamingsuggestions
10 Engaging Online Games To Test Your Critical Thinking Skills

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Critical thinking skills for managers, decision making levels: understanding the hierarchy in organizations, why critical thinking is important for success, examples of critical thinking in everyday.

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Effective problem solving is all about using the right process and following a plan tailored to the issue at hand. Recognizing your team or organization has an issue isn’t enough to come up with effective problem solving strategies. 

To truly understand a problem and develop appropriate solutions, you will want to follow a solid process, follow the necessary problem solving steps, and bring all of your problem solving skills to the table.  

We’ll first guide you through the seven step problem solving process you and your team can use to effectively solve complex business challenges. We’ll also look at what problem solving strategies you can employ with your team when looking for a way to approach the process. We’ll then discuss the problem solving skills you need to be more effective at solving problems, complete with an activity from the SessionLab library you can use to develop that skill in your team.

Let’s get to it! 

What is a problem solving process?

  • What are the problem solving steps I need to follow?

Problem solving strategies

What skills do i need to be an effective problem solver, how can i improve my problem solving skills.

Solving problems is like baking a cake. You can go straight into the kitchen without a recipe or the right ingredients and do your best, but the end result is unlikely to be very tasty!

Using a process to bake a cake allows you to use the best ingredients without waste, collect the right tools, account for allergies, decide whether it is a birthday or wedding cake, and then bake efficiently and on time. The result is a better cake that is fit for purpose, tastes better and has created less mess in the kitchen. Also, it should have chocolate sprinkles. Having a step by step process to solve organizational problems allows you to go through each stage methodically and ensure you are trying to solve the right problems and select the most appropriate, effective solutions.

What are the problem solving steps I need to follow? 

All problem solving processes go through a number of steps in order to move from identifying a problem to resolving it.

Depending on your problem solving model and who you ask, there can be anything between four and nine problem solving steps you should follow in order to find the right solution. Whatever framework you and your group use, there are some key items that should be addressed in order to have an effective process.

We’ve looked at problem solving processes from sources such as the American Society for Quality and their four step approach , and Mediate ‘s six step process. By reflecting on those and our own problem solving processes, we’ve come up with a sequence of seven problem solving steps we feel best covers everything you need in order to effectively solve problems.

seven step problem solving process

1. Problem identification 

The first stage of any problem solving process is to identify the problem or problems you might want to solve. Effective problem solving strategies always begin by allowing a group scope to articulate what they believe the problem to be and then coming to some consensus over which problem they approach first. Problem solving activities used at this stage often have a focus on creating frank, open discussion so that potential problems can be brought to the surface.

2. Problem analysis 

Though this step is not a million miles from problem identification, problem analysis deserves to be considered separately. It can often be an overlooked part of the process and is instrumental when it comes to developing effective solutions.

The process of problem analysis means ensuring that the problem you are seeking to solve is the right problem . As part of this stage, you may look deeper and try to find the root cause of a specific problem at a team or organizational level.

Remember that problem solving strategies should not only be focused on putting out fires in the short term but developing long term solutions that deal with the root cause of organizational challenges. 

Whatever your approach, analyzing a problem is crucial in being able to select an appropriate solution and the problem solving skills deployed in this stage are beneficial for the rest of the process and ensuring the solutions you create are fit for purpose.

3. Solution generation

Once your group has nailed down the particulars of the problem you wish to solve, you want to encourage a free flow of ideas connecting to solving that problem. This can take the form of problem solving games that encourage creative thinking or problem solving activities designed to produce working prototypes of possible solutions. 

The key to ensuring the success of this stage of the problem solving process is to encourage quick, creative thinking and create an open space where all ideas are considered. The best solutions can come from unlikely places and by using problem solving techniques that celebrate invention, you might come up with solution gold. 

4. Solution development

No solution is likely to be perfect right out of the gate. It’s important to discuss and develop the solutions your group has come up with over the course of following the previous problem solving steps in order to arrive at the best possible solution. Problem solving games used in this stage involve lots of critical thinking, measuring potential effort and impact, and looking at possible solutions analytically. 

During this stage, you will often ask your team to iterate and improve upon your frontrunning solutions and develop them further. Remember that problem solving strategies always benefit from a multitude of voices and opinions, and not to let ego get involved when it comes to choosing which solutions to develop and take further.

Finding the best solution is the goal of all problem solving workshops and here is the place to ensure that your solution is well thought out, sufficiently robust and fit for purpose. 

5. Decision making 

Nearly there! Once your group has reached consensus and selected a solution that applies to the problem at hand you have some decisions to make. You will want to work on allocating ownership of the project, figure out who will do what, how the success of the solution will be measured and decide the next course of action.

The decision making stage is a part of the problem solving process that can get missed or taken as for granted. Fail to properly allocate roles and plan out how a solution will actually be implemented and it less likely to be successful in solving the problem.

Have clear accountabilities, actions, timeframes, and follow-ups. Make these decisions and set clear next-steps in the problem solving workshop so that everyone is aligned and you can move forward effectively as a group. 

Ensuring that you plan for the roll-out of a solution is one of the most important problem solving steps. Without adequate planning or oversight, it can prove impossible to measure success or iterate further if the problem was not solved. 

6. Solution implementation 

This is what we were waiting for! All problem solving strategies have the end goal of implementing a solution and solving a problem in mind. 

Remember that in order for any solution to be successful, you need to help your group through all of the previous problem solving steps thoughtfully. Only then can you ensure that you are solving the right problem but also that you have developed the correct solution and can then successfully implement and measure the impact of that solution.

Project management and communication skills are key here – your solution may need to adjust when out in the wild or you might discover new challenges along the way.

7. Solution evaluation 

So you and your team developed a great solution to a problem and have a gut feeling its been solved. Work done, right? Wrong. All problem solving strategies benefit from evaluation, consideration, and feedback. You might find that the solution does not work for everyone, might create new problems, or is potentially so successful that you will want to roll it out to larger teams or as part of other initiatives. 

None of that is possible without taking the time to evaluate the success of the solution you developed in your problem solving model and adjust if necessary.

Remember that the problem solving process is often iterative and it can be common to not solve complex issues on the first try. Even when this is the case, you and your team will have generated learning that will be important for future problem solving workshops or in other parts of the organization. 

It’s worth underlining how important record keeping is throughout the problem solving process. If a solution didn’t work, you need to have the data and records to see why that was the case. If you go back to the drawing board, notes from the previous workshop can help save time. Data and insight is invaluable at every stage of the problem solving process and this one is no different.

Problem solving workshops made easy

online games to improve problem solving skills

Problem solving strategies are methods of approaching and facilitating the process of problem-solving with a set of techniques , actions, and processes. Different strategies are more effective if you are trying to solve broad problems such as achieving higher growth versus more focused problems like, how do we improve our customer onboarding process?

Broadly, the problem solving steps outlined above should be included in any problem solving strategy though choosing where to focus your time and what approaches should be taken is where they begin to differ. You might find that some strategies ask for the problem identification to be done prior to the session or that everything happens in the course of a one day workshop.

The key similarity is that all good problem solving strategies are structured and designed. Four hours of open discussion is never going to be as productive as a four-hour workshop designed to lead a group through a problem solving process.

Good problem solving strategies are tailored to the team, organization and problem you will be attempting to solve. Here are some example problem solving strategies you can learn from or use to get started.

Use a workshop to lead a team through a group process

Often, the first step to solving problems or organizational challenges is bringing a group together effectively. Most teams have the tools, knowledge, and expertise necessary to solve their challenges – they just need some guidance in how to use leverage those skills and a structure and format that allows people to focus their energies.

Facilitated workshops are one of the most effective ways of solving problems of any scale. By designing and planning your workshop carefully, you can tailor the approach and scope to best fit the needs of your team and organization. 

Problem solving workshop

  • Creating a bespoke, tailored process
  • Tackling problems of any size
  • Building in-house workshop ability and encouraging their use

Workshops are an effective strategy for solving problems. By using tried and test facilitation techniques and methods, you can design and deliver a workshop that is perfectly suited to the unique variables of your organization. You may only have the capacity for a half-day workshop and so need a problem solving process to match. 

By using our session planner tool and importing methods from our library of 700+ facilitation techniques, you can create the right problem solving workshop for your team. It might be that you want to encourage creative thinking or look at things from a new angle to unblock your groups approach to problem solving. By tailoring your workshop design to the purpose, you can help ensure great results.

One of the main benefits of a workshop is the structured approach to problem solving. Not only does this mean that the workshop itself will be successful, but many of the methods and techniques will help your team improve their working processes outside of the workshop. 

We believe that workshops are one of the best tools you can use to improve the way your team works together. Start with a problem solving workshop and then see what team building, culture or design workshops can do for your organization!

Run a design sprint

Great for: 

  • aligning large, multi-discipline teams
  • quickly designing and testing solutions
  • tackling large, complex organizational challenges and breaking them down into smaller tasks

By using design thinking principles and methods, a design sprint is a great way of identifying, prioritizing and prototyping solutions to long term challenges that can help solve major organizational problems with quick action and measurable results.

Some familiarity with design thinking is useful, though not integral, and this strategy can really help a team align if there is some discussion around which problems should be approached first. 

The stage-based structure of the design sprint is also very useful for teams new to design thinking.  The inspiration phase, where you look to competitors that have solved your problem, and the rapid prototyping and testing phases are great for introducing new concepts that will benefit a team in all their future work. 

It can be common for teams to look inward for solutions and so looking to the market for solutions you can iterate on can be very productive. Instilling an agile prototyping and testing mindset can also be great when helping teams move forwards – generating and testing solutions quickly can help save time in the long run and is also pretty exciting!

Break problems down into smaller issues

Organizational challenges and problems are often complicated and large scale in nature. Sometimes, trying to resolve such an issue in one swoop is simply unachievable or overwhelming. Try breaking down such problems into smaller issues that you can work on step by step. You may not be able to solve the problem of churning customers off the bat, but you can work with your team to identify smaller effort but high impact elements and work on those first.

This problem solving strategy can help a team generate momentum, prioritize and get some easy wins. It’s also a great strategy to employ with teams who are just beginning to learn how to approach the problem solving process. If you want some insight into a way to employ this strategy, we recommend looking at our design sprint template below!

Use guiding frameworks or try new methodologies

Some problems are best solved by introducing a major shift in perspective or by using new methodologies that encourage your team to think differently.

Props and tools such as Methodkit , which uses a card-based toolkit for facilitation, or Lego Serious Play can be great ways to engage your team and find an inclusive, democratic problem solving strategy. Remember that play and creativity are great tools for achieving change and whatever the challenge, engaging your participants can be very effective where other strategies may have failed.

LEGO Serious Play

  • Improving core problem solving skills
  • Thinking outside of the box
  • Encouraging creative solutions

LEGO Serious Play is a problem solving methodology designed to get participants thinking differently by using 3D models and kinesthetic learning styles. By physically building LEGO models based on questions and exercises, participants are encouraged to think outside of the box and create their own responses. 

Collaborate LEGO Serious Play exercises are also used to encourage communication and build problem solving skills in a group. By using this problem solving process, you can often help different kinds of learners and personality types contribute and unblock organizational problems with creative thinking. 

Problem solving strategies like LEGO Serious Play are super effective at helping a team solve more skills-based problems such as communication between teams or a lack of creative thinking. Some problems are not suited to LEGO Serious Play and require a different problem solving strategy.

Card Decks and Method Kits

  • New facilitators or non-facilitators 
  • Approaching difficult subjects with a simple, creative framework
  • Engaging those with varied learning styles

Card decks and method kids are great tools for those new to facilitation or for whom facilitation is not the primary role. Card decks such as the emotional culture deck can be used for complete workshops and in many cases, can be used right out of the box. Methodkit has a variety of kits designed for scenarios ranging from personal development through to personas and global challenges so you can find the right deck for your particular needs.

Having an easy to use framework that encourages creativity or a new approach can take some of the friction or planning difficulties out of the workshop process and energize a team in any setting. Simplicity is the key with these methods. By ensuring everyone on your team can get involved and engage with the process as quickly as possible can really contribute to the success of your problem solving strategy.

Source external advice

Looking to peers, experts and external facilitators can be a great way of approaching the problem solving process. Your team may not have the necessary expertise, insights of experience to tackle some issues, or you might simply benefit from a fresh perspective. Some problems may require bringing together an entire team, and coaching managers or team members individually might be the right approach. Remember that not all problems are best resolved in the same manner.

If you’re a solo entrepreneur, peer groups, coaches and mentors can also be invaluable at not only solving specific business problems, but in providing a support network for resolving future challenges. One great approach is to join a Mastermind Group and link up with like-minded individuals and all grow together. Remember that however you approach the sourcing of external advice, do so thoughtfully, respectfully and honestly. Reciprocate where you can and prepare to be surprised by just how kind and helpful your peers can be!

Mastermind Group

  • Solo entrepreneurs or small teams with low capacity
  • Peer learning and gaining outside expertise
  • Getting multiple external points of view quickly

Problem solving in large organizations with lots of skilled team members is one thing, but how about if you work for yourself or in a very small team without the capacity to get the most from a design sprint or LEGO Serious Play session? 

A mastermind group – sometimes known as a peer advisory board – is where a group of people come together to support one another in their own goals, challenges, and businesses. Each participant comes to the group with their own purpose and the other members of the group will help them create solutions, brainstorm ideas, and support one another. 

Mastermind groups are very effective in creating an energized, supportive atmosphere that can deliver meaningful results. Learning from peers from outside of your organization or industry can really help unlock new ways of thinking and drive growth. Access to the experience and skills of your peers can be invaluable in helping fill the gaps in your own ability, particularly in young companies.

A mastermind group is a great solution for solo entrepreneurs, small teams, or for organizations that feel that external expertise or fresh perspectives will be beneficial for them. It is worth noting that Mastermind groups are often only as good as the participants and what they can bring to the group. Participants need to be committed, engaged and understand how to work in this context. 

Coaching and mentoring

  • Focused learning and development
  • Filling skills gaps
  • Working on a range of challenges over time

Receiving advice from a business coach or building a mentor/mentee relationship can be an effective way of resolving certain challenges. The one-to-one format of most coaching and mentor relationships can really help solve the challenges those individuals are having and benefit the organization as a result.

A great mentor can be invaluable when it comes to spotting potential problems before they arise and coming to understand a mentee very well has a host of other business benefits. You might run an internal mentorship program to help develop your team’s problem solving skills and strategies or as part of a large learning and development program. External coaches can also be an important part of your problem solving strategy, filling skills gaps for your management team or helping with specific business issues. 

Now we’ve explored the problem solving process and the steps you will want to go through in order to have an effective session, let’s look at the skills you and your team need to be more effective problem solvers.

Problem solving skills are highly sought after, whatever industry or team you work in. Organizations are keen to employ people who are able to approach problems thoughtfully and find strong, realistic solutions. Whether you are a facilitator , a team leader or a developer, being an effective problem solver is a skill you’ll want to develop.

Problem solving skills form a whole suite of techniques and approaches that an individual uses to not only identify problems but to discuss them productively before then developing appropriate solutions.

Here are some of the most important problem solving skills everyone from executives to junior staff members should learn. We’ve also included an activity or exercise from the SessionLab library that can help you and your team develop that skill. 

If you’re running a workshop or training session to try and improve problem solving skills in your team, try using these methods to supercharge your process!

Problem solving skills checklist

Active listening

Active listening is one of the most important skills anyone who works with people can possess. In short, active listening is a technique used to not only better understand what is being said by an individual, but also to be more aware of the underlying message the speaker is trying to convey. When it comes to problem solving, active listening is integral for understanding the position of every participant and to clarify the challenges, ideas and solutions they bring to the table.

Some active listening skills include:

  • Paying complete attention to the speaker.
  • Removing distractions.
  • Avoid interruption.
  • Taking the time to fully understand before preparing a rebuttal.
  • Responding respectfully and appropriately.
  • Demonstrate attentiveness and positivity with an open posture, making eye contact with the speaker, smiling and nodding if appropriate. Show that you are listening and encourage them to continue.
  • Be aware of and respectful of feelings. Judge the situation and respond appropriately. You can disagree without being disrespectful.   
  • Observe body language. 
  • Paraphrase what was said in your own words, either mentally or verbally.
  • Remain neutral. 
  • Reflect and take a moment before responding.
  • Ask deeper questions based on what is said and clarify points where necessary.   
Active Listening   #hyperisland   #skills   #active listening   #remote-friendly   This activity supports participants to reflect on a question and generate their own solutions using simple principles of active listening and peer coaching. It’s an excellent introduction to active listening but can also be used with groups that are already familiar with it. Participants work in groups of three and take turns being: “the subject”, the listener, and the observer.

Analytical skills

All problem solving models require strong analytical skills, particularly during the beginning of the process and when it comes to analyzing how solutions have performed.

Analytical skills are primarily focused on performing an effective analysis by collecting, studying and parsing data related to a problem or opportunity. 

It often involves spotting patterns, being able to see things from different perspectives and using observable facts and data to make suggestions or produce insight. 

Analytical skills are also important at every stage of the problem solving process and by having these skills, you can ensure that any ideas or solutions you create or backed up analytically and have been sufficiently thought out.

Nine Whys   #innovation   #issue analysis   #liberating structures   With breathtaking simplicity, you can rapidly clarify for individuals and a group what is essentially important in their work. You can quickly reveal when a compelling purpose is missing in a gathering and avoid moving forward without clarity. When a group discovers an unambiguous shared purpose, more freedom and more responsibility are unleashed. You have laid the foundation for spreading and scaling innovations with fidelity.

Collaboration

Trying to solve problems on your own is difficult. Being able to collaborate effectively, with a free exchange of ideas, to delegate and be a productive member of a team is hugely important to all problem solving strategies.

Remember that whatever your role, collaboration is integral, and in a problem solving process, you are all working together to find the best solution for everyone. 

Marshmallow challenge with debriefing   #teamwork   #team   #leadership   #collaboration   In eighteen minutes, teams must build the tallest free-standing structure out of 20 sticks of spaghetti, one yard of tape, one yard of string, and one marshmallow. The marshmallow needs to be on top. The Marshmallow Challenge was developed by Tom Wujec, who has done the activity with hundreds of groups around the world. Visit the Marshmallow Challenge website for more information. This version has an extra debriefing question added with sample questions focusing on roles within the team.

Communication  

Being an effective communicator means being empathetic, clear and succinct, asking the right questions, and demonstrating active listening skills throughout any discussion or meeting. 

In a problem solving setting, you need to communicate well in order to progress through each stage of the process effectively. As a team leader, it may also fall to you to facilitate communication between parties who may not see eye to eye. Effective communication also means helping others to express themselves and be heard in a group.

Bus Trip   #feedback   #communication   #appreciation   #closing   #thiagi   #team   This is one of my favourite feedback games. I use Bus Trip at the end of a training session or a meeting, and I use it all the time. The game creates a massive amount of energy with lots of smiles, laughs, and sometimes even a teardrop or two.

Creative problem solving skills can be some of the best tools in your arsenal. Thinking creatively, being able to generate lots of ideas and come up with out of the box solutions is useful at every step of the process. 

The kinds of problems you will likely discuss in a problem solving workshop are often difficult to solve, and by approaching things in a fresh, creative manner, you can often create more innovative solutions.

Having practical creative skills is also a boon when it comes to problem solving. If you can help create quality design sketches and prototypes in record time, it can help bring a team to alignment more quickly or provide a base for further iteration.

The paper clip method   #sharing   #creativity   #warm up   #idea generation   #brainstorming   The power of brainstorming. A training for project leaders, creativity training, and to catalyse getting new solutions.

Critical thinking

Critical thinking is one of the fundamental problem solving skills you’ll want to develop when working on developing solutions. Critical thinking is the ability to analyze, rationalize and evaluate while being aware of personal bias, outlying factors and remaining open-minded.

Defining and analyzing problems without deploying critical thinking skills can mean you and your team go down the wrong path. Developing solutions to complex issues requires critical thinking too – ensuring your team considers all possibilities and rationally evaluating them. 

Agreement-Certainty Matrix   #issue analysis   #liberating structures   #problem solving   You can help individuals or groups avoid the frequent mistake of trying to solve a problem with methods that are not adapted to the nature of their challenge. The combination of two questions makes it possible to easily sort challenges into four categories: simple, complicated, complex , and chaotic .  A problem is simple when it can be solved reliably with practices that are easy to duplicate.  It is complicated when experts are required to devise a sophisticated solution that will yield the desired results predictably.  A problem is complex when there are several valid ways to proceed but outcomes are not predictable in detail.  Chaotic is when the context is too turbulent to identify a path forward.  A loose analogy may be used to describe these differences: simple is like following a recipe, complicated like sending a rocket to the moon, complex like raising a child, and chaotic is like the game “Pin the Tail on the Donkey.”  The Liberating Structures Matching Matrix in Chapter 5 can be used as the first step to clarify the nature of a challenge and avoid the mismatches between problems and solutions that are frequently at the root of chronic, recurring problems.

Data analysis 

Though it shares lots of space with general analytical skills, data analysis skills are something you want to cultivate in their own right in order to be an effective problem solver.

Being good at data analysis doesn’t just mean being able to find insights from data, but also selecting the appropriate data for a given issue, interpreting it effectively and knowing how to model and present that data. Depending on the problem at hand, it might also include a working knowledge of specific data analysis tools and procedures. 

Having a solid grasp of data analysis techniques is useful if you’re leading a problem solving workshop but if you’re not an expert, don’t worry. Bring people into the group who has this skill set and help your team be more effective as a result.

Decision making

All problems need a solution and all solutions require that someone make the decision to implement them. Without strong decision making skills, teams can become bogged down in discussion and less effective as a result. 

Making decisions is a key part of the problem solving process. It’s important to remember that decision making is not restricted to the leadership team. Every staff member makes decisions every day and developing these skills ensures that your team is able to solve problems at any scale. Remember that making decisions does not mean leaping to the first solution but weighing up the options and coming to an informed, well thought out solution to any given problem that works for the whole team.

Lightning Decision Jam (LDJ)   #action   #decision making   #problem solving   #issue analysis   #innovation   #design   #remote-friendly   The problem with anything that requires creative thinking is that it’s easy to get lost—lose focus and fall into the trap of having useless, open-ended, unstructured discussions. Here’s the most effective solution I’ve found: Replace all open, unstructured discussion with a clear process. What to use this exercise for: Anything which requires a group of people to make decisions, solve problems or discuss challenges. It’s always good to frame an LDJ session with a broad topic, here are some examples: The conversion flow of our checkout Our internal design process How we organise events Keeping up with our competition Improving sales flow

Dependability

Most complex organizational problems require multiple people to be involved in delivering the solution. Ensuring that the team and organization can depend on you to take the necessary actions and communicate where necessary is key to ensuring problems are solved effectively.

Being dependable also means working to deadlines and to brief. It is often a matter of creating trust in a team so that everyone can depend on one another to complete the agreed actions in the agreed time frame so that the team can move forward together. Being undependable can create problems of friction and can limit the effectiveness of your solutions so be sure to bear this in mind throughout a project. 

Team Purpose & Culture   #team   #hyperisland   #culture   #remote-friendly   This is an essential process designed to help teams define their purpose (why they exist) and their culture (how they work together to achieve that purpose). Defining these two things will help any team to be more focused and aligned. With support of tangible examples from other companies, the team members work as individuals and a group to codify the way they work together. The goal is a visual manifestation of both the purpose and culture that can be put up in the team’s work space.

Emotional intelligence

Emotional intelligence is an important skill for any successful team member, whether communicating internally or with clients or users. In the problem solving process, emotional intelligence means being attuned to how people are feeling and thinking, communicating effectively and being self-aware of what you bring to a room. 

There are often differences of opinion when working through problem solving processes, and it can be easy to let things become impassioned or combative. Developing your emotional intelligence means being empathetic to your colleagues and managing your own emotions throughout the problem and solution process. Be kind, be thoughtful and put your points across care and attention. 

Being emotionally intelligent is a skill for life and by deploying it at work, you can not only work efficiently but empathetically. Check out the emotional culture workshop template for more!

Facilitation

As we’ve clarified in our facilitation skills post, facilitation is the art of leading people through processes towards agreed-upon objectives in a manner that encourages participation, ownership, and creativity by all those involved. While facilitation is a set of interrelated skills in itself, the broad definition of facilitation can be invaluable when it comes to problem solving. Leading a team through a problem solving process is made more effective if you improve and utilize facilitation skills – whether you’re a manager, team leader or external stakeholder.

The Six Thinking Hats   #creative thinking   #meeting facilitation   #problem solving   #issue resolution   #idea generation   #conflict resolution   The Six Thinking Hats are used by individuals and groups to separate out conflicting styles of thinking. They enable and encourage a group of people to think constructively together in exploring and implementing change, rather than using argument to fight over who is right and who is wrong.

Flexibility 

Being flexible is a vital skill when it comes to problem solving. This does not mean immediately bowing to pressure or changing your opinion quickly: instead, being flexible is all about seeing things from new perspectives, receiving new information and factoring it into your thought process.

Flexibility is also important when it comes to rolling out solutions. It might be that other organizational projects have greater priority or require the same resources as your chosen solution. Being flexible means understanding needs and challenges across the team and being open to shifting or arranging your own schedule as necessary. Again, this does not mean immediately making way for other projects. It’s about articulating your own needs, understanding the needs of others and being able to come to a meaningful compromise.

The Creativity Dice   #creativity   #problem solving   #thiagi   #issue analysis   Too much linear thinking is hazardous to creative problem solving. To be creative, you should approach the problem (or the opportunity) from different points of view. You should leave a thought hanging in mid-air and move to another. This skipping around prevents premature closure and lets your brain incubate one line of thought while you consciously pursue another.

Working in any group can lead to unconscious elements of groupthink or situations in which you may not wish to be entirely honest. Disagreeing with the opinions of the executive team or wishing to save the feelings of a coworker can be tricky to navigate, but being honest is absolutely vital when to comes to developing effective solutions and ensuring your voice is heard. 

Remember that being honest does not mean being brutally candid. You can deliver your honest feedback and opinions thoughtfully and without creating friction by using other skills such as emotional intelligence. 

Explore your Values   #hyperisland   #skills   #values   #remote-friendly   Your Values is an exercise for participants to explore what their most important values are. It’s done in an intuitive and rapid way to encourage participants to follow their intuitive feeling rather than over-thinking and finding the “correct” values. It is a good exercise to use to initiate reflection and dialogue around personal values.

Initiative 

The problem solving process is multi-faceted and requires different approaches at certain points of the process. Taking initiative to bring problems to the attention of the team, collect data or lead the solution creating process is always valuable. You might even roadtest your own small scale solutions or brainstorm before a session. Taking initiative is particularly effective if you have good deal of knowledge in that area or have ownership of a particular project and want to get things kickstarted.

That said, be sure to remember to honor the process and work in service of the team. If you are asked to own one part of the problem solving process and you don’t complete that task because your initiative leads you to work on something else, that’s not an effective method of solving business challenges.

15% Solutions   #action   #liberating structures   #remote-friendly   You can reveal the actions, however small, that everyone can do immediately. At a minimum, these will create momentum, and that may make a BIG difference.  15% Solutions show that there is no reason to wait around, feel powerless, or fearful. They help people pick it up a level. They get individuals and the group to focus on what is within their discretion instead of what they cannot change.  With a very simple question, you can flip the conversation to what can be done and find solutions to big problems that are often distributed widely in places not known in advance. Shifting a few grains of sand may trigger a landslide and change the whole landscape.

Impartiality

A particularly useful problem solving skill for product owners or managers is the ability to remain impartial throughout much of the process. In practice, this means treating all points of view and ideas brought forward in a meeting equally and ensuring that your own areas of interest or ownership are not favored over others. 

There may be a stage in the process where a decision maker has to weigh the cost and ROI of possible solutions against the company roadmap though even then, ensuring that the decision made is based on merit and not personal opinion. 

Empathy map   #frame insights   #create   #design   #issue analysis   An empathy map is a tool to help a design team to empathize with the people they are designing for. You can make an empathy map for a group of people or for a persona. To be used after doing personas when more insights are needed.

Being a good leader means getting a team aligned, energized and focused around a common goal. In the problem solving process, strong leadership helps ensure that the process is efficient, that any conflicts are resolved and that a team is managed in the direction of success.

It’s common for managers or executives to assume this role in a problem solving workshop, though it’s important that the leader maintains impartiality and does not bulldoze the group in a particular direction. Remember that good leadership means working in service of the purpose and team and ensuring the workshop is a safe space for employees of any level to contribute. Take a look at our leadership games and activities post for more exercises and methods to help improve leadership in your organization.

Leadership Pizza   #leadership   #team   #remote-friendly   This leadership development activity offers a self-assessment framework for people to first identify what skills, attributes and attitudes they find important for effective leadership, and then assess their own development and initiate goal setting.

In the context of problem solving, mediation is important in keeping a team engaged, happy and free of conflict. When leading or facilitating a problem solving workshop, you are likely to run into differences of opinion. Depending on the nature of the problem, certain issues may be brought up that are emotive in nature. 

Being an effective mediator means helping those people on either side of such a divide are heard, listen to one another and encouraged to find common ground and a resolution. Mediating skills are useful for leaders and managers in many situations and the problem solving process is no different.

Conflict Responses   #hyperisland   #team   #issue resolution   A workshop for a team to reflect on past conflicts, and use them to generate guidelines for effective conflict handling. The workshop uses the Thomas-Killman model of conflict responses to frame a reflective discussion. Use it to open up a discussion around conflict with a team.

Planning 

Solving organizational problems is much more effective when following a process or problem solving model. Planning skills are vital in order to structure, deliver and follow-through on a problem solving workshop and ensure your solutions are intelligently deployed.

Planning skills include the ability to organize tasks and a team, plan and design the process and take into account any potential challenges. Taking the time to plan carefully can save time and frustration later in the process and is valuable for ensuring a team is positioned for success.

3 Action Steps   #hyperisland   #action   #remote-friendly   This is a small-scale strategic planning session that helps groups and individuals to take action toward a desired change. It is often used at the end of a workshop or programme. The group discusses and agrees on a vision, then creates some action steps that will lead them towards that vision. The scope of the challenge is also defined, through discussion of the helpful and harmful factors influencing the group.

Prioritization

As organisations grow, the scale and variation of problems they face multiplies. Your team or is likely to face numerous challenges in different areas and so having the skills to analyze and prioritize becomes very important, particularly for those in leadership roles.

A thorough problem solving process is likely to deliver multiple solutions and you may have several different problems you wish to solve simultaneously. Prioritization is the ability to measure the importance, value, and effectiveness of those possible solutions and choose which to enact and in what order. The process of prioritization is integral in ensuring the biggest challenges are addressed with the most impactful solutions.

Impact and Effort Matrix   #gamestorming   #decision making   #action   #remote-friendly   In this decision-making exercise, possible actions are mapped based on two factors: effort required to implement and potential impact. Categorizing ideas along these lines is a useful technique in decision making, as it obliges contributors to balance and evaluate suggested actions before committing to them.

Project management

Some problem solving skills are utilized in a workshop or ideation phases, while others come in useful when it comes to decision making. Overseeing an entire problem solving process and ensuring its success requires strong project management skills. 

While project management incorporates many of the other skills listed here, it is important to note the distinction of considering all of the factors of a project and managing them successfully. Being able to negotiate with stakeholders, manage tasks, time and people, consider costs and ROI, and tie everything together is massively helpful when going through the problem solving process. 

Record keeping

Working out meaningful solutions to organizational challenges is only one part of the process.  Thoughtfully documenting and keeping records of each problem solving step for future consultation is important in ensuring efficiency and meaningful change. 

For example, some problems may be lower priority than others but can be revisited in the future. If the team has ideated on solutions and found some are not up to the task, record those so you can rule them out and avoiding repeating work. Keeping records of the process also helps you improve and refine your problem solving model next time around!

Personal Kanban   #gamestorming   #action   #agile   #project planning   Personal Kanban is a tool for organizing your work to be more efficient and productive. It is based on agile methods and principles.

Research skills

Conducting research to support both the identification of problems and the development of appropriate solutions is important for an effective process. Knowing where to go to collect research, how to conduct research efficiently, and identifying pieces of research are relevant are all things a good researcher can do well. 

In larger groups, not everyone has to demonstrate this ability in order for a problem solving workshop to be effective. That said, having people with research skills involved in the process, particularly if they have existing area knowledge, can help ensure the solutions that are developed with data that supports their intention. Remember that being able to deliver the results of research efficiently and in a way the team can easily understand is also important. The best data in the world is only as effective as how it is delivered and interpreted.

Customer experience map   #ideation   #concepts   #research   #design   #issue analysis   #remote-friendly   Customer experience mapping is a method of documenting and visualizing the experience a customer has as they use the product or service. It also maps out their responses to their experiences. To be used when there is a solution (even in a conceptual stage) that can be analyzed.

Risk management

Managing risk is an often overlooked part of the problem solving process. Solutions are often developed with the intention of reducing exposure to risk or solving issues that create risk but sometimes, great solutions are more experimental in nature and as such, deploying them needs to be carefully considered. 

Managing risk means acknowledging that there may be risks associated with more out of the box solutions or trying new things, but that this must be measured against the possible benefits and other organizational factors. 

Be informed, get the right data and stakeholders in the room and you can appropriately factor risk into your decision making process. 

Decisions, Decisions…   #communication   #decision making   #thiagi   #action   #issue analysis   When it comes to decision-making, why are some of us more prone to take risks while others are risk-averse? One explanation might be the way the decision and options were presented.  This exercise, based on Kahneman and Tversky’s classic study , illustrates how the framing effect influences our judgement and our ability to make decisions . The participants are divided into two groups. Both groups are presented with the same problem and two alternative programs for solving them. The two programs both have the same consequences but are presented differently. The debriefing discussion examines how the framing of the program impacted the participant’s decision.

Team-building 

No single person is as good at problem solving as a team. Building an effective team and helping them come together around a common purpose is one of the most important problem solving skills, doubly so for leaders. By bringing a team together and helping them work efficiently, you pave the way for team ownership of a problem and the development of effective solutions. 

In a problem solving workshop, it can be tempting to jump right into the deep end, though taking the time to break the ice, energize the team and align them with a game or exercise will pay off over the course of the day.

Remember that you will likely go through the problem solving process multiple times over an organization’s lifespan and building a strong team culture will make future problem solving more effective. It’s also great to work with people you know, trust and have fun with. Working on team building in and out of the problem solving process is a hallmark of successful teams that can work together to solve business problems.

9 Dimensions Team Building Activity   #ice breaker   #teambuilding   #team   #remote-friendly   9 Dimensions is a powerful activity designed to build relationships and trust among team members. There are 2 variations of this icebreaker. The first version is for teams who want to get to know each other better. The second version is for teams who want to explore how they are working together as a team.

Time management 

The problem solving process is designed to lead a team from identifying a problem through to delivering a solution and evaluating its effectiveness. Without effective time management skills or timeboxing of tasks, it can be easy for a team to get bogged down or be inefficient.

By using a problem solving model and carefully designing your workshop, you can allocate time efficiently and trust that the process will deliver the results you need in a good timeframe.

Time management also comes into play when it comes to rolling out solutions, particularly those that are experimental in nature. Having a clear timeframe for implementing and evaluating solutions is vital for ensuring their success and being able to pivot if necessary.

Improving your skills at problem solving is often a career-long pursuit though there are methods you can use to make the learning process more efficient and to supercharge your problem solving skillset.

Remember that the skills you need to be a great problem solver have a large overlap with those skills you need to be effective in any role. Investing time and effort to develop your active listening or critical thinking skills is valuable in any context. Here are 7 ways to improve your problem solving skills.

Share best practices

Remember that your team is an excellent source of skills, wisdom, and techniques and that you should all take advantage of one another where possible. Best practices that one team has for solving problems, conducting research or making decisions should be shared across the organization. If you have in-house staff that have done active listening training or are data analysis pros, have them lead a training session. 

Your team is one of your best resources. Create space and internal processes for the sharing of skills so that you can all grow together. 

Ask for help and attend training

Once you’ve figured out you have a skills gap, the next step is to take action to fill that skills gap. That might be by asking your superior for training or coaching, or liaising with team members with that skill set. You might even attend specialized training for certain skills – active listening or critical thinking, for example, are business-critical skills that are regularly offered as part of a training scheme.

Whatever method you choose, remember that taking action of some description is necessary for growth. Whether that means practicing, getting help, attending training or doing some background reading, taking active steps to improve your skills is the way to go.

Learn a process 

Problem solving can be complicated, particularly when attempting to solve large problems for the first time. Using a problem solving process helps give structure to your problem solving efforts and focus on creating outcomes, rather than worrying about the format. 

Tools such as the seven-step problem solving process above are effective because not only do they feature steps that will help a team solve problems, they also develop skills along the way. Each step asks for people to engage with the process using different skills and in doing so, helps the team learn and grow together. Group processes of varying complexity and purpose can also be found in the SessionLab library of facilitation techniques . Using a tried and tested process and really help ease the learning curve for both those leading such a process, as well as those undergoing the purpose.

Effective teams make decisions about where they should and shouldn’t expend additional effort. By using a problem solving process, you can focus on the things that matter, rather than stumbling towards a solution haphazardly. 

Create a feedback loop

Some skills gaps are more obvious than others. It’s possible that your perception of your active listening skills differs from those of your colleagues. 

It’s valuable to create a system where team members can provide feedback in an ordered and friendly manner so they can all learn from one another. Only by identifying areas of improvement can you then work to improve them. 

Remember that feedback systems require oversight and consideration so that they don’t turn into a place to complain about colleagues. Design the system intelligently so that you encourage the creation of learning opportunities, rather than encouraging people to list their pet peeves.

While practice might not make perfect, it does make the problem solving process easier. If you are having trouble with critical thinking, don’t shy away from doing it. Get involved where you can and stretch those muscles as regularly as possible. 

Problem solving skills come more naturally to some than to others and that’s okay. Take opportunities to get involved and see where you can practice your skills in situations outside of a workshop context. Try collaborating in other circumstances at work or conduct data analysis on your own projects. You can often develop those skills you need for problem solving simply by doing them. Get involved!

Use expert exercises and methods

Learn from the best. Our library of 700+ facilitation techniques is full of activities and methods that help develop the skills you need to be an effective problem solver. Check out our templates to see how to approach problem solving and other organizational challenges in a structured and intelligent manner.

There is no single approach to improving problem solving skills, but by using the techniques employed by others you can learn from their example and develop processes that have seen proven results. 

Try new ways of thinking and change your mindset

Using tried and tested exercises that you know well can help deliver results, but you do run the risk of missing out on the learning opportunities offered by new approaches. As with the problem solving process, changing your mindset can remove blockages and be used to develop your problem solving skills.

Most teams have members with mixed skill sets and specialties. Mix people from different teams and share skills and different points of view. Teach your customer support team how to use design thinking methods or help your developers with conflict resolution techniques. Try switching perspectives with facilitation techniques like Flip It! or by using new problem solving methodologies or models. Give design thinking, liberating structures or lego serious play a try if you want to try a new approach. You will find that framing problems in new ways and using existing skills in new contexts can be hugely useful for personal development and improving your skillset. It’s also a lot of fun to try new things. Give it a go!

Encountering business challenges and needing to find appropriate solutions is not unique to your organization. Lots of very smart people have developed methods, theories and approaches to help develop problem solving skills and create effective solutions. Learn from them!

Books like The Art of Thinking Clearly , Think Smarter, or Thinking Fast, Thinking Slow are great places to start, though it’s also worth looking at blogs related to organizations facing similar problems to yours, or browsing for success stories. Seeing how Dropbox massively increased growth and working backward can help you see the skills or approach you might be lacking to solve that same problem. Learning from others by reading their stories or approaches can be time-consuming but ultimately rewarding.

A tired, distracted mind is not in the best position to learn new skills. It can be tempted to burn the candle at both ends and develop problem solving skills outside of work. Absolutely use your time effectively and take opportunities for self-improvement, though remember that rest is hugely important and that without letting your brain rest, you cannot be at your most effective. 

Creating distance between yourself and the problem you might be facing can also be useful. By letting an idea sit, you can find that a better one presents itself or you can develop it further. Take regular breaks when working and create a space for downtime. Remember that working smarter is preferable to working harder and that self-care is important for any effective learning or improvement process.

Want to design better group processes?

online games to improve problem solving skills

Over to you

Now we’ve explored some of the key problem solving skills and the problem solving steps necessary for an effective process, you’re ready to begin developing more effective solutions and leading problem solving workshops.

Need more inspiration? Check out our post on problem solving activities you can use when guiding a group towards a great solution in your next workshop or meeting. Have questions? Did you have a great problem solving technique you use with your team? Get in touch in the comments below. We’d love to chat!

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online games to improve problem solving skills

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  • 45 team building games to improve commu ...

45 team building games to improve communication and camaraderie

Alicia Raeburn contributor headshot

Team building games bring everyone together without the added pressure of work. Here, we’ve listed 45 of the top team building activities broken down by icebreaker, problem solving, indoor, and outdoor games.

As Ashley Frabasilio, Employee Engagement Manager at Asana puts it, “Creating a shared experience for teams to build relationships is one of the best ways to increase trust and encourage collaboration."

Whether you’re looking for indoor or outdoor activities, quick icebreaker games, or activities to bond with your remote team members, we compiled a list of over 45 team building games that you’ll actually enjoy. 

How to make team building inclusive

Teams with an inclusive culture tend to be more transparent, supportive, and happy because everyone feels accepted. It’s essential to make any team activity feel productive and enjoyable for the entire group, regardless of personalities or skill sets. Whether you’re working on building an inclusive remote culture or want in-person teams to feel more comfortable together, consider the following for an inclusive team building experience:

Inclusive team building means including everyone. Depending on the type of team building activity, you may benefit from hiring an outside expert to facilitate a team building event that everyone can participate in. Plus, the activity may feel more authentic because a professional is guiding you.

If you have introverts on the team, they may not be as excited about an exercise that involves lots of social interaction and do better in small groups. 

Teammates with speech, sight, or hearing impairments may feel left out during a game that involves blindfolding players and communicating without looking at each other.

Physically active games could exclude physically impaired teammates. 

Before choosing one of the team building games from this list, take stock of everyone's abilities. Find an activity that everyone on your team can participate in. Maybe even send out an anonymous poll to see what kinds of activities your team would be willing to partake in. Ultimately, the best team building activity will be the one that everyone can enjoy.

Team icebreaker games

Icebreaker questions and activities are the perfect “getting to know you” games but they’re also fun to play with teammates you’ve known for a long time. You can play them to get everyone up to speed for a meeting (especially on those 8am calls) or use them to introduce new team members.

Team icebreaker games

1. Two truths, one lie

Team size : 3+ people

Time : 2–3 minutes per person

How to play : Ask everyone in the group to come up with two facts about themselves and one lie. The more memorable the facts (e.g., I went skydiving in Costa Rica) and the more believable the lies (e.g., I have two dogs), the more fun the game will be! Then, ask each team member to present their three statements and have the group vote on which one they think is the lie.

Why this exercise is great : This game is perfect for groups who don’t know each other well yet. The details you share can be used as building blocks for late conversations (“What else did you do in Costa Rica?”) to give you a better idea of who you’re working with.

2. Penny for your thoughts

Team size : 5+ people

How to play : You’ll need a box full of pennies (or other coins) with years only as old as your youngest team member (not the time to brag about your 1937 collector’s penny). Ask every team member to draw a coin from the box and share a story, memory, or otherwise significant thing that happened to them that year. This can be anything from learning how to ride a bike to landing your first job.    

Why this exercise is great : This is a fun twist on a stress-free and simple icebreaker that gives everyone the chance to share a personal story with their team. You can play multiple rounds if the stories are on the shorter side or let team members elaborate on their stories to gain deeper insight into their lives.

3. Mood pictures

How to play : Prepare a variety of images before you play. You can collect newspaper clippings, magazine cutouts, postcards, and posters or print out different images from the internet (Pinterest is a great spot). The images should show landscapes, cities, people, shapes, or animals in a variety of colors and perspectives.

Lay all the images out and ask team members to each pick one that resonates with their current mood. Once everyone has picked an image, ask them to share what they resonated with, how it makes them feel, and why they picked it.

Why this exercise is great : This exercise is a great way to get a meeting or a workshop started because it allows you to get a feel of the room in a creative and unexpected way. You don’t always have to ask your team to pick an image that reflects their mood—it can also be their expectations for a workshop, their feelings about a current project, or how they hope to feel at the end of the day. As they say, a picture’s worth a thousand words, so this exercise makes talking about feelings easier for a lot of people.

4. One word exercise

Time : 5–10 minutes 

How to play : Pick a phrase related to the meeting topic and ask everyone to write down one word that comes to mind on a post-it. Then, gather these words on a whiteboard or put them in a presentation. For example, if you’re hosting a meeting about your annual holiday event. Everyone would take a moment to respond with the first word that comes in their head. If the team is responding with words like stress or exhaustion, you might want to rethink your process.

Why this exercise is great : This is a way to collect opinions, thoughts, or feelings about a meeting that’s well within most people’s comfort zone. You’ll have the chance to read the room before diving into the topic and may uncover some concerns or questions to focus on, which will make the meeting more beneficial to everyone.

5. Back-to-back drawing

Team siz e: 4+ people 

Time : 5–10 minutes

How to play : Split your team into groups of two and make them sit back to back. Hand one person a pen and piece of paper and show the other person a picture of something that’s fairly simple to draw (e.g., a car, a flower, a house). This person now has to describe the picture to their teammate without actually saying what the item is so they can draw it. They’re allowed to describe shapes, sizes, and textures but can’t say, “Draw a lily.” Once the blind drawing is finished, compare it with the original to see how well you communicated.

Why this exercise is great : This activity is a fun way to polish your communication skills, especially your listening skills. It also gives your team a chance to get creative and innovative by thinking outside the box to describe the image to their teammate.

6. Birthday line up

Team size : 8+ people

Time : 10–15 minutes

How to play : Ask your entire team to form a line in order of their birthdays without talking to each other. You can encourage other forms of communication like sign language, gestures, or nudges. If you want to add a little bit of pressure and excitement to the exercise, add a time limit! 

Why this exercise is great : Besides learning everyone’s birthday (which can always come in handy as a conversation starter later on), this exercise encourages your team to learn to communicate towards a common goal without using words. Although this can be a challenge and get frustrating, this exercise promotes problem framing skills, cooperation, and non-verbal communication skills.

7. Charades

Team size : 8–10 people

Time : 10–25 minutes

How to play : Divide your team into groups of four or five people. The person who goes first is given or shown a random object (e.g., printer, stapler, keyboard) in private. They then have to demonstrate how to use the object without actually showing it in front of their team. Their team gets 30 seconds on the clock to shout out the correct word (you can adjust the time depending on the difficulty of the objects).

Then it’s the other team’s turn. You’ll keep playing until every team member has had the chance to demonstrate an object to their team. 

Why this exercise is great : This classic game is a nice way to break up a mentally taxing day and get your team to do a creative exercise that isn’t work-related.

8. Swift swap

Team size : 10–20 people

How to play :  Split your team into two groups and line them up facing each other. Team A gets a quick observation period (15–30 seconds) in which group members have to memorize as many things about the people in front of them as possible. Then team A turns around while team B changes as many things about their appearance as possible. 

Anything from changing the line up order to swapping shoes with someone or changing your hairdo is fair game. After about 45 seconds, team A turns back around and gets 5–10 minutes to find out what’s changed. You can adjust the time depending on the size of your group.

Why this exercise is great : This game is a great way to break up a long day and take everyone’s minds off work for a little while. Your team also gets to practice time-sensitive non-verbal communication during the swapping phase.

9. Code of conduct

Time : 20–30 minutes

How to play : This game is a great way to tune into a new project or workshop. Write the two categories “meaningful” and “enjoyable” on a whiteboard and ask the group to share what they believe is needed to accomplish these two things for your project or workshop. This can be anything from “regular breaks'' to “transparency and honesty,” which could fall under either category.

Everyone will choose ideas that they agree are both meaningful and enjoyable . Record these values in a shared tool to establish the code of conduct for your upcoming project or workshop. This list will function as a reminder for the team to uphold these values.

Why this exercise is great : Whether it’s the first day of a workshop, the beginning of a new project, or simply a Monday morning, this exercise is great to get everyone on your team on the same page. By establishing group norms and values early on and holding everyone accountable with a written code of conduct, you can create a sense of cohesiveness. If you’d like to do this exercise virtually, use our team brainstorming template to collect everyone’s thoughts.

10. Common thread

Team size : 10+ people

Time : 30 minutes

How to play : Divide your team into groups of three to five people. Then ask your team to find things everyone in their group has in common. This can be a favorite TV show, an ice cream flavor nobody likes, or a common hobby. Encourage your teammates to find common threads that aren’t too superficial or obvious. The more things they can find that everyone in the group has in common, the better! If you have the time, bring everyone together afterward and ask the teams to share their experiences.

Why this exercise is great : This fun game allows your team to find commonalities that they may not get a chance to discover otherwise. It’s also a great way to reunite teams that feel a bit divided. Talking about shared likes and dislikes can be helpful to reconnect you with teammates.

Remote or virtual team building games

Bonding with your teammates can be more difficult when you’re working remotely. Remote or virtual team building games can improve remote collaboration , motivate teams , and create a sense of community even though you’re physically apart. You can use Zoom to connect with your teammates or do quick team building exercises via your remote work software during the day.

Virtual team building games

If your team is located across multiple time zones, you may have to get creative with scheduling. Ashley Frabasilio, Employee Engagement Manager at Asana encourages leaders to schedule these activities during normal work hours. Ensure that the activity is appropriate for all participants in all time zones so no one feels excluded. Using work hours for these exercises can also increase the participation rate because you’re not interfering with personal time.

11. Show and tell  

How to play : Ask everyone in your team to bring something they’re proud of or that brings them joy to your next meeting. This can be anything from a pet to a plant, a painting they did, or a certificate they received. Everyone gets two to three minutes to show off their item and answer questions from the team if they have any.

Why this exercise is great : Show and tell isn’t just fun for kids, it’s also a great way to connect with your team. You’re probably going to learn something new about your teammates and may get a couple of conversation starters for your next meeting from this game.

12. Photo caption contest 

How to play : Collect a few funny photos—for example a few memes that have recently been circling the internet. Send these to your team before the meeting and ask everyone to submit their best photo caption for each image. You can put these together in a quick presentation and present them to your team during the call. You can have a good laugh together and even vote for the best captions.

Why this exercise is great : This exercise is a fun way to get creative as a team and have a good laugh together.

13. Morning coffee 

Time : 15–30 minutes

How to play : Schedule regular coffee calls for your remote team to give everyone a chance to get to know each other like they would in an office setting. You can schedule team calls with four to five people or randomly assign two people to each other that switch every time. You can offer these casual calls once a week, bi-weekly, or once a month, depending on your team size and the interest in this opportunity. 

Why this exercise is great : Remote teams don’t often get a chance to just chit-chat and get to know each other without talking about work or feeling like they’re wasting meeting time. By designating 15–30 minutes on a regular basis to a casual call, your team members will have a chance to bond with people they might not typically interact with.

14. Lunch and learn

How to play : Hold a weekly or monthly “lunch and learn” where one team member presents a topic to the whole team during their lunch break. This presentation can be on a tool everyone uses at work, on a lesson learned from a recent project, or even on a book they read that everyone can learn from. 

Why this exercise is great : These events are a great opportunity for your team to connect in a more casual yet educational setting. If your team budget allows, send restaurant gift cards to your team members so they can order lunch for the call.

15. Online group game  

Time : 30–60 minutes

How to play : Invite your team to play a game online together. This can be an actual video game if everyone happens to use the same console at home or you can download an interactive game (like Jackbox ) which you can screen share with the rest of the group. 

Why this exercise is great : Playing a video game or an interactive game that has nothing to do with work can be a fun way to switch things up, create a more casual work environment, and get to know each other better. It will also give people with great sportsmanship a chance to shine!

16. Trivia games 

Team size : 6–20 people

Time : 30–90 minutes

How to play : Start a meeting with a quick game of trivia or host a regular virtual trivia night at the end of the work day. You can play a game of office trivia (e.g., facts about the company) or pick random other themes like TV shows, music, or national parks. To mix things up, ask other team members to host trivia night.

Why this exercise is great : Whether you’re making the trivia game office-themed or creating a regular team activity that takes everyone’s minds off of work, you’ll get to spend time with your team playing a competitive, educational, and entertaining game that gives everyone a chance to bond.

17. Quarterly challenge  

Time : One month

How to play : Create an optional challenge for your team to participate in. The challenge can be centered around healthy eating, meditation, journaling, or reading. Create a chat or thread where your teammates can exchange their experiences, wins, and questions to keep each other motivated and accountable throughout the month. 

Make sure your team knows that participation is optional. It never hurts to ask for feedback to spark future team challenge ideas.

Why this exercise is great : Creating a challenge like this for your team shows them that you care about their work-life balance. By offering a quarterly challenge, you provide your team with the opportunity to share an experience together. Plus, it’s always easier to complete a challenge when you have a team who supports you and an incentive to work toward.  

18. Personality test  

How to play : Send a personality test to your team and ask everyone to share their results in a chat or during your next team meeting. This can be a formal test like the Enneagram or StrengthsFinder . For something more lighthearted, you can send a fun quiz like the Sorting Hat to find out which Hogwarts house you belong in or a Buzzfeed quiz (e.g., “ What Kitchen Appliance Are You? ”).

Why this exercise is great : Depending on the type of quiz your team takes, this can become a funny icebreaker before you start a meeting or turn into a discussion on your team’s combined strengths and challenges. 

Problem solving games

Playing problem solving games with your team helps them level up their teamwork skills, resolve issues, achieve goals, and excel together. Whether you’re using new brainstorming techniques or going out for a team adventure, these fun team building activities are the perfect way to improve your team's problem solving skills.

Problem solving games

19. Your first idea

Team size : 5–12 people

Time : 10–20 minutes

How to play : Ask everyone in your team to write down the first idea that pops into their head when they’re presented with the problem. Compile the list and review it as a team.

A fun twist on this game is to ask everyone to write down their worst idea. After reviewing with the team, you may realize that some ideas aren’t that bad after all. You can play this game with a real-life problem, a fictional one, or when you’re brainstorming new ideas to pitch.

Why this exercise is great : We often get too much into our heads about problems and solutions. By writing down the first solution that comes to mind, we can uncover new perspectives and fixes.

20. Back of the napkin

Team size : 6–24 people

Time : 15–20 minutes

How to play : Divide your team into groups of two to four and present them with a variety of open-ended problems. These can be work-related, imaginary, or even environmental problems. Every team gets a napkin and pen that they have to sketch or write their solution on after they’ve discussed the issue as a group. These will then be presented to the rest of the team.

Why this exercise is great : Some of the best ideas have allegedly been recorded on napkins (hey, when creativity strikes you’ll write on anything). This game imitates this scenario while challenging your team to collaborate on solving a creative problem.

21. Create your own

How to play : Each team member will create an original problem-solving activity on their own and present it to the group. Whether this entails a physical, mental, or creative challenge is up to your team. If you have the time, play some of the games afterward!

Why this exercise is great : Coming up with your own games is fun and a real creative challenge. It also allows your team members to showcase their strengths by creating challenges they’ll be prepared to tackle.

22. Spectrum mapping

Team size : 5–15 people

How to play : Present your team with a few topics that you’d like their opinions and insight on. Write them down on a whiteboard and give everyone sticky notes and pens. Ask them to write down their thoughts and pin them on the whiteboard underneath the respective topic.

Now arrange the sticky notes as a team. Try to group similar ideas together to the left of the topic and post outliers toward the right side. This will create a spectrum of popular thoughts and opinions on the left and more extreme ideas on the right.

Why this exercise is great : This game will help you map out the diversity of perspectives your team has on different topics. Remember that unpopular opinions don’t have to be wrong. Embracing this diversity can help you uncover new perspectives and innovative ideas to solve problems you’re facing as a team. 

23. What would “X” do? 

Team size : 5–10 people

Time : 45–60 minutes

How to play : Present your team with a problem and ask everyone to come up with a famous person or leader they admire. This can be a celebrity, a business person, or a relative. Challenge your teammates to approach the problem as if they were that person and present their solution (extra points for playing in character).

Why this exercise is great : Getting stuck in your own head can often keep you from solving a problem efficiently and effectively. By stepping into the shoes of someone else, you may uncover new solutions. Plus, it’s fun pretending to be someone else for a little while!

24. Team pursuit

Time : 1–3 hours

How to play : Form groups of two to six people that will compete against one another in a series of challenges. You can buy a team pursuit package online or create your own game, which will take a good amount of prep time. 

You’ll want to create a set of challenges for your team: cerebral challenges that test logic and intelligence, skill challenges like aptitude tests, and mystery challenges which usually ask for creativity and out-of-the-box thinking (e.g., come up with a unique handshake, take a fun picture, etc.).  

Why this exercise is great : A solid game of team pursuit will create a fun challenge that gives everyone a chance to shine and show off their talents. Whether you’re a good runner, a quick thinker, or a creative mind, everyone will be able to contribute to the success of the team. This game will bring your team closer together and show them new sides of their teammates that they may not have been aware of.

25. Code break

Team size : 8–24 people

How to play : This brain teaser is a fun activity that you can play indoors or outdoors to challenge your team. Outback Team Building offers self-hosted, remote-hosted, and on-site hosted events that include several codes your teammates have to find and break to make it through the course.

Why this exercise is great : This challenge requires creative thinking, creates a competitive environment, and works with large groups because you can break off into smaller groups.

26. Escape room

Time : 2–3 hours

How to play : Visiting an escape room is always a unique experience and a great way to spend an afternoon with your team. If you have multiple escape rooms nearby, ask your team if they have a general idea of what theme they’d like to explore (e.g., history, horror, sci-fi) and try to pick something you’ll think everyone will enjoy.

If you’re super creative and have the time and resources, you can put together an escape room on your own!

Why this exercise is great : Solving the mysteries of an escape room with your team will reveal the strengths and weaknesses of your teammates, foster communication and collaboration, build trust, and become a shared memory that connects you together.

Indoor team building games

Most of these indoor games can be played in an office, conference room, or a hallway with a small team, but you may need a bit more space if you’re inviting a larger group to join in.

Indoor team building games

27. Perfect square

Team size : 4–12 people

How to play : Divide your team into groups of four to six and ask them to stand in a tight circle with their group. Ask everyone to blindfold themselves or close their eyes and give one person a rope. Without looking at what they're doing, the teams now have to pass the rope around so everyone holds a piece of it and then form a perfect square. Once the team is sure their square is perfect, they can lay the rope down on the floor, take off their blindfolds (or open their eyes) and see how well they did. 

Why this exercise is great : This game is about more than perfect geometric shapes, it’s an amazing listening and communication exercise. Because no one can see what they're doing, your team members have to communicate clearly while figuring out how to create a square out of a rope. Besides, it’s often really funny to see how imperfect the squares come out.

28. Memory wall

How to play : You’ll need a whiteboard and sticky notes for this game. Write different work-related themes on the whiteboard such as “first day at work,” “team celebration,” and “work travel.” Hand each teammate a few sticky notes and ask them to write down their favorite memories or accomplishments associated with one or more of these themes. Invite everyone to share these with the team to take a walk down memory lane and post the notes on the whiteboard as you go.

Why this exercise is great : This is a nice way to end a week, long day, or workshop because you’ll share positive experiences with one another that will leave your teammates smiling. If you’re finishing up a work trip or multi-day workshop, you can also do a slimmed-down version of this by asking everyone to share their favorite memory or biggest accomplishment of the last few days.

29. Turn back time  

How to play : This team building exercise works best in a quiet atmosphere with everyone sitting in a circle. Ask your team to silently think of a unique memory in their lives. You can give them a few minutes to collect their thoughts. Then, ask everyone to share the one memory they’d like to relive if they could turn back time.

Not everyone may be comfortable opening up at first, so be sure to lead with vulnerability and make everyone in the room feel safe about sharing their moment.

Why this exercise is great : This exercise is a great way to help your team members remember their priorities and bond on a deeper level. In a team that’s facing disconnection or stress, sharing personal highlights that aren’t work-related can help create a sense of togetherness. Although the exercise doesn’t take too long, it’s best to do it toward the end of the day so your team has a chance to reflect on what’s been said.

30. Paper plane  

Team size : 6–12 people

How to play : Split your team into groups of two to four and hand out card stock. Give each team 10–15 minutes to come up with the best long-distance paper plane design (they’re allowed to do research on their phones or computers) and a name for their airline.

When the paper planes are done, have a competition in a long hallway or outside to see which plane flies the farthest. 

Why this exercise is great : This exercise requires team members to collaborate on a project with a tight timeline. It is a great activity to practice communication skills, delegation, and time management.

31. Build a tower

Team size : 8–16 people

How to play : Divide your team into groups of four or five and provide them with 20 sticks of uncooked spaghetti, one yard of tape, one yard of string, and one marshmallow. Challenge each team to build the tallest tower possible using only the supplies you gave them. When finished, the tower has to support the marshmallow sitting on top. Set the timer for 20 minutes and ask everyone to step away from their masterpiece when it runs out so you can crown a winner.

Why this exercise is great : This challenge is a great way to improve problem solving skills and communication within your team. Your team members will have to prototype, build, and present the tower in a short amount of time, which can be stressful. The better they work together, the more likely they are to succeed.

32. Flip it over

Team size : 6–8 people

How to play : Lay a towel, blanket, or sheet on the floor and ask your teammates to stand on it. The goal is to flip the piece over without ever stepping off of it or touching the ground outside of the fabric. You can make the challenge more difficult by adding more people to the team or using a smaller sheet.

Why this exercise is great : This exercise requires clear communication, cooperation, and a good sense of humor. It’s a great way to find out how well your teammates cooperate when presented with an oddly difficult task.

33. Sneak a peek 

Team size : 4–20 people

How to play : Create a structure out of Lego pieces and hide it in a separate room. Divide your team into groups of two to four people and give them enough Legos to replicate the structure in 30 minutes or less.

One player per team is allowed to sneak a peek at the original structure for 15 seconds, then run back and describe it to their team. The person who gets to sneak a peek rotates so everyone gets to see the original at some point during the game. The team that first completes the structure as close to the original wins! 

Why this exercise is great : During this game your team gets to focus on teamwork and communication. Since only one person at a time is allowed to look at the original, team members may see and describe different things. The more complex the structure is, the harder this game will be.

34. Pyramids

How to play : Pick a large open area for this game like a hallway, a meeting room, or the cafeteria. Divide your team into groups of four to six and give each team 10 paper cups. Ask the teams to stand in a line with about 8–10 feet between the team members. Now it’s a race against time!

The first person in each line has to build a pyramid with four cups at the base. Once they’re done, the second player has to help them carry the pyramid to their station (this can be on the floor or at a table). They can slide it on the floor or carry it together but if the pyramid falls apart, the players have to reassemble it on the spot before continuing their journey. At the next station, the second player has to topple the pyramid and rebuild it before the third player gets to help them carry it to the next station. This continues until the pyramid reaches the last station. The team that finishes first wins the game

Why this exercise is great : This game is fun to play during a mid-day break, fosters communication skills, and promotes teamwork.

35. Shipwrecked

Team size : 8–25 people

How to play : The premise of the game is that you’re stranded on a deserted island and only have 25 minutes to secure survival items off the sinking ship. Place items like water bottles, matches, food, etc., in the “shipwreck area.” You can also print pictures on index cards to make things a bit easier. The quantity of each item should be limited, with some items having more than others (e.g., more water than food, fewer tarps than teams, more knives than ropes, etc.).

Divide your team into groups of two (or more if it’s a large team). Once the clock starts, they have to gather as many items as they deem worthy from the shipwreck and rank them in order of importance. Since the items are limited (some more than others), the teams will not only have to prioritize the items within their own group of people but also negotiate, trade, and exchange items with other teams. 

Why this exercise is great : This game will challenge problem-solving abilities, encourage collaboration, and enable your team to flex their leadership skills. Typically, teams with strong leadership qualities will have the most success in making these quick decisions.

36. Team flag

Time : 30–45 minutes

How to play : Divide your team into groups of two to four people and provide them with paper and pens. Each group now has to come up with an emblem or flag that represents their team. Once everyone has completed their masterpiece, they have to present it to the rest of the teams, explaining how they came up with the design. This exercise is also a great opportunity to discuss how each group identified their common values and created alignment during the design process.

Why this exercise is great : This is a great way to get the creative juices flowing. Your team will not only have to come up with a unique design that represents their collective identity but they’ll also have to collaborate on putting pen to paper and presenting their flag or emblem at the end of the game.

37. Salt and pepper  

How to play : You’ll need a list of things that go well together like salt and pepper, left sock and right sock, day and night, peanut butter and jelly, or yin and yang. Write these words on individual pieces of paper and tape one sheet of paper on every team member's back. 

Ask your team to mingle and find out what’s written on their back by asking questions that can only be answered with yes or no (e.g., “Am I sweet? Do you wear me? Am I cold?”). Once the participants find out who they are, they have to find their match!

Why this exercise is great : Your team can use this game to bond with one another and improve their communication skills. If you have a large team, this exercise also gives them a chance to interact with people they may not usually get to talk to.

38. Sell it

Time : 45–90 minutes

How to play : Ask your teammates to each bring a random object to the meeting. Everyone then has to come up with a logo, slogan, and marketing plan to sell this object. After 30 minutes, each team member has to present their new product to the rest of the team. If you have a larger team, divide them into groups of 2–4 people and ask them to collaborate on their product pitch.

Why this exercise is great : This game is great to switch things up if you don’t already work in marketing or sales. It’s also fun to play with others as it allows your team to get creative and have fun with everyday objects.

39. The barter puzzle

Time : 1–2 hours

How to play : Divide your team into groups of three or four people and give each a different jigsaw puzzle of the same difficulty level. Ask them to complete the puzzle as a team. The twist: each puzzle is missing a few pieces that are mixed in with an opposing team’s puzzle. The teams have to figure out ways to get the pieces they need from the other teams by negotiating, trading pieces, or even exchanging teammates. Every decision has to be made as a team. The first team to complete their puzzle wins.

Why this exercise is great : Every decision made will have to be a group decision which challenges your team to improve their problem solving skills.  

Outdoor team building exercises

If you want to get a larger group together for a team building exercise, why not take things outside? Outdoor team building is also a great way to get your teammates to interact without the distractions of screens or smartphones. Whether you want to catch a breath of fresh air or get some sunshine together, these exercises will help you bond with your teammates outside of the office.

Outdoor team building games

40. The minefield

Team size : 4–10 people

How to play : Create a minefield in a parking lot or another large, open space by sporadically placing objects like papers, balls, cones, and bottles. Split your team into groups of two and ask one person to put on a blindfold. The other person now has to guide the blindfolded teammate through the minefield only using their words. The blindfolded person is not allowed to talk and will be eliminated if they stop walking or step on anything in the minefield. 

The objective of the game is to make it to the other side of the minefield. The teams can then switch so another person will be blindfolded and guided through the field on their way back. You can also distribute pieces the blindfolded person has to pick up on their way through the field to add another difficulty level.

Why this exercise is great : This game is not just a trust exercise for your teammates but also a fun way to practice active listening skills and clear communication.

41. Earth-ball  

Team size : 5–20 people

Time : 15–45 minutes

How to play : You’ll need a balloon, beach ball, or volleyball for this activity. Ask your team to stand in a circle and keep the balloon or ball in the air for as long as possible. To make it a real challenge, no one can touch the ball twice in a row. The bigger your team, the more fun this game will be!

Why this exercise is great : This fun challenge is a great way to get your team moving. If you’re struggling to keep the ball up for longer, try to come up with a strategy to improve your time.

42. Scavenger hunt

How to play : Put together a scavenger hunt for your team. This can be in the form of a list of photographs they have to take (e.g., something red, all teammates in front of the company logo, the CEO’s car, etc.), items they have to collect (e.g., company brochure, yellow sticky note with manager’s signature on it, ketchup packet from the cafeteria, etc.), or other activities they have to complete on a designated route. 

Why this exercise is great : The more people that tag along, the more fun this game will be. You can group people together who don’t know each other very well to allow them time to bond during this exercise. Try to come up with company-specific quests for your team so they learn a few fun facts along the way. You can offer prizes for the most creative team or the first to finish the challenge to boost motivation.

43. Egg drop 

Time : 60–90 minutes

How to play : Divide your team into groups of two or three people and give each team a raw egg (keep some extras in case they break before the grand finale). Then put out supplies like tape, straws, rubber bands, newspapers, and balloons so the teams can build a structure for the raw egg that will protect it from a fall out of a second or third story window. 

Each team has 60 minutes to complete their structure. When the time is up, ask your teams to gather their eggs and egg cages to drop them out of the window. This grand finale will reveal which team engineered and built the best cage.

Why this exercise is great : Collaborating on a design and building a cage will challenge your team’s problem solving and collaboration skills.

44. Team outing

Team size : Any

How to play : Plan an outing for your team. You could attend a cooking class or go to a museum together. If you want to have something your teammates can work toward, plan to run a 5K together or host a ping pong tournament. You can also do something more casual like inviting your team to hangout at a bowling alley after work where you can play a few games in a casual and fun setting.

Why this exercise is great : Taking your team somewhere new will help break down some of the walls we often build in a professional setting. While you’re still at a company function, you’re more inclined to connect through casual conversation at a restaurant or park than you would at the office.

45. Volunteer as a team

How to play : Organize a team event during your regularly scheduled workday. This can be a charity event, yard sale, or fundraiser for a cause your team cares about. Even though these are enjoyable, scheduling them during work hours makes this feel like more of a perk than an obligation.

If your team members have a few causes they’re truly passionate about, consider making this a monthly or quarterly event. You can also rotate the charities that you’re helping out to accommodate your team’s different interests.

Why this exercise is great : Experiencing helper’s high can improve your personal health and mental state. Sharing this rush that doing good can give you will help your team bond on a deeper level. 

Benefits of team building

Team building is more than a fun break from your everyday routine at work. It also:

Improves communication, trust, and collaboration skills

Promotes a collaborative culture by bringing teammates together

Fosters agile decision making and problem solving skills

Boosts team productivity and morale

Uses creativity and outside-of-the-box thinking

Ashley Frabasilio believes that:

quotation mark

A common goal is to create a memorable and meaningful experience for folks to connect. Some questions to consider when planning an impactful team-building activity include: What do I hope folks walk away with? I.e., a new skill, a deeper connection to one another, personal development, a moment of delight, etc.”

Ask yourself these questions before proposing a team building activity so you can reap the full benefits of the exercise.

Bring your team together, creatively

As you can see, there are plenty of ways to build your team’s confidence, connection, and teamwork skills. While team building is fun, it’s also important to connect with your team on an everyday basis. To build one of those connections in your day-to-day work, the right collaboration software is key. 

Looking for the right collaboration tool? See how Asana keeps your team connected, no matter where you’re working. 

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5 Games for Building Critical Thinking Skills

5 Games for Building Critical Thinking Skills

  • alfordabby's Blog

Games can be more than just a fun way to pass time; they can stimulate your brain and help you develop critical thinking skills. Critical thinking is the ability to examine information rationally and make a logical judgment based on your analysis. Critical thinking skills help us solve problems, make good decisions, and understand the consequences of our actions.

In this blog, we discuss five of our favorite games to improve critical thinking skills and sharpen the mind.

Chess is the most widely played board game of all time. Your goal in chess is to get a checkmate by getting your opponent’s king into a position where it can be captured and cannot be freed by your opponent’s next move. To win, you must use critical thinking and problem-solving skills to decide which pieces to move to yield the best results on the board.

Chess is all about thinking strategically, anticipating consequences, weighing options, and making strategic decisions. If you want to beat your opponent, you’ve got to get your mental muscles moving!

2. 4 in a Row

4 in a Row is a classic strategy game that encourages players to think strategically with every move to trick and beat their opponent. The objective of the game is to connect four pieces horizontally, vertically, or diagonally. Like Chess, you’ll have to plan your moves in advance to stump your opponent.

Identifying patterns and thinking ahead are both key critical thinking skills and 4 in a Row teaches both.

3. Backgammon

Despite being one of the oldest known board games, Backgammon is still one of the most popular critical thinking games. The objective of the game is to move all your checker pieces off the board and into one of the boxes on the right side.

Playing Backgammon can help teach basic arithmetic as well as more complicated themes like probability and luck. The game teaches players to not rely on pure luck by using strategies and tactics to overcome a bad roll. Players must use critical thinking skills to think ahead and identify patterns to determine the least damaging move and what move will give them an advantage if their opponent has a good roll.

2048 is a single-player puzzle game that encourages players to plan ahead and think strategically. The objective of the game is to join the numbers to get a single tile to be 2048.

2048 requires you to use critical thinking skills to identify the best way to move a tile to generate the number 2048. The game also promotes strategic planning to maximize your time before you run out of moves.

To further improve your critical thinking skills and make the game more challenging, consider setting a time limit.

5. Minesweeper

This single-player puzzle game teaches pattern recognition and deductive reasoning. Minesweeper is a game rooted in logic, problem solving, and deduction. The objective of the game is to clear all the squares on the board that don’t have mines and flag all the mines in the shortest time possible.

Minesweeper teaches pattern recognition as you’ll learn how to look at a series of numbers and figure out what the numbers mean when they’re in a specific order. The more you play the more you’ll pick up on different patterns and the quicker you’ll be able to solve deduction-based problems.

This goes to show that games are not just a form of entertainment. The right games can also be intellectually stimulating and improve critical thinking skills. To further improve your critical thinking skills while having fun at the same time, check out our favorite thinking games to put your critical thinking skills to the test and train your brain.

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14 Video Games That Will Improve Your Problem-Solving and Strategy Skills

online games to improve problem solving skills

Table of Contents Show

Planet coaster, red alert remastered, call of duty series, forza horizon 4, mass effect, final fantasy, starcraft series, grand theft auto v, civilization series, titanfall 2 series, bejeweled 3.

Video games train your problem-solving skills by getting you to find solutions to complicated problems. They allow players to try out different things to figure out which one works best. Keeping this in mind, here are a variety of our favorite video games that will improve your problem-solving skills.

Running your own themepark isn’t that straight forward. You will be presented with numerous problems from which you’ll need to solve. From unhappy guests to budget problems, your moves will result in you winning or losing the various scenarios on offer. This great game will also allow you to explore your creative palate as you design the themepark of you dreams.

If you’ve never played the Red Alert series from EA (originally Westwood), then you’re in for a treat. It’s a fine series that truly marked the RTS genre. However, the remaster brings fresh attention to the series and it will also enable you to master your problem solving and strategy making skills. You’ll need to bankroll your army by collecting ore, purchase units and buildings, and then decide if and when to attack your opponent(s). Exciting? Absolutely. You’ll be smarter too from playing this game.

Feeling as though you’d love to delve into real-estate? Perhaps you could test-out your skills with the old-school board game, Monopoly. This game is all about decisions and, well, luck. There are numerous editions of this video game, launched on various platforms. Interestingly, this game first appeared as a video game back in 1985.

Another board-game that can be best played on a tablet. Chess is a game of problem solving and strategy. You’ll need to make the right moves, learning the power of each piece. With the Queen the most important and powerful unit, you’ll want to protect and utilize

How does a first-person-shooter make this list? Well, unless you decide to aimlessly run around firing, it’s your strategy that will make the difference, and that, of course, involves problem solving, too. Call of Duty is an FPS video game franchise developed by Infinity Ward and published by Activision. The game originally focused on games set in the Second World War. Over time, the developers have set the games in this series in futuristic worlds, the Cold War, and outer space. As part of a trained squad, you will play through the chaos of war. In addition to authentic squad tactics and movements, each soldier’s unique personality and training will come out on the battlefield. Call of Duty helps players to improve their spatial intelligence and visual attention skills.

Set in an open-world based in a fictionalized Kingdom of Great Britain, this racing video game was developed by Playground Games. The publisher of Forza Horizon 4 is Microsoft Studios, and it features a route creator that allows you to create races using customized routes. The game also features a dynamic weather system depicting the change of seasons. In the game, the environment changes depending on the season; for instance, Derwentwater freezes in winter, allowing the player to drive on the ice and reach areas that are inaccessible during other seasons. This fast-paced video game can improve your ability to make correct decisions when you are under pressure.

Set in the year 2183 within the Milky Way galaxy, Mass Effect is an ARPG (action role-playing game) that was developed by BioWare and published by Electronic Arts. It’s the first installment in the Mass Effect game series. In the game, a highly advanced machine race called Reapers has threatened the existence of civilization. The player takes on the role of Commander Shepard and you have to stop a rogue agent who’s planning to carry out the Reapers’ galactic invasion. You need to complete multiple quests that involve squad and vehicular combat, space exploration, and interaction with NPCs (non-player characters). This game can help you learn how to evaluate your options quickly and correctly.

Final Fantasy, an anthology science fantasy media franchise, was created by a Japanese video game company called Hironobu Sakaguchi. It was developed and published by a Japanese video game holding company called Square Enix. The franchise centers on fantasy and science RPG games. Each game has different plots, settings, and characters. Character names are often derived from pop culture, languages, history, and mythologies of cultures from different parts of the world. Fantasy role-playing games can help to train players how to evaluate their options faster and accurately.

Set in a science-fiction universe, this military science fiction RTG requires strategic thinking. It tests and refines the player’s information-gathering skills. You’ll assume the role of three characters throughout the game. The game story is presented in several ways, including an instruction manual, conversations within the missions themselves, and briefings to each mission. StarCraft can improve your ability to solve real-life and imaginary problems.

Grand Theft Auto V was developed by a New York City-based company known as Rockstar North and published by Rockstar Games. It’s the fifth game in the Grand Theft Auto series. The game offers you the option to explore Los Santos and Blaine County world in 4K resolution and beyond. You’ll also get the chance of experiencing the game running at 60 FPS (frames per second). Because players assume the role of a criminal, this may help to train them how to quickly process and keep track of information in high-stress situations.

Civilization, a turn-based strategy 4X game, was developed and published by an American company known as MicroProse. Players are tasked with leading the human civilization throughout several millennia. They can do this by controlling different areas, including military, research, trade, government, urban development, and exploration. The player can also control individual units in the game and advance the conquest, exploration, and settlement of the world. The game teaches you how to work as a team to solve problems and become productive at work.

Titanfall 2 is a multiplayer first-person shooter game that was developed by Respawn Entertainment. The publisher of Titanfall 2 is an American video game company called Electronic Arts. The player controls mecha-style exoskeletons, their pilots, and Titans. The game is set in science-fiction war-torn outer space colonies and features fast-paced future warfare. Players have the tactical ability to regenerate speed boosts, invisibility cloaking, and x-ray vision. The game can help you learn how to formulate and execute strategic plans to solve problems.

This hack-and-slash ARPG was developed by Blizzard Entertainment. It’s the third installment in the Diablo series. The gameplay revolves around the player defeating increasingly difficult enemies to obtain stronger equipment. You’ll fight enemies using various character class skills that you can customize by talent trees and equipment. Enemies are divided into monster families defined by their location, combat style, and theme. Diablo IV can improve your cognitive abilities and allow you to find solutions to problems faster when you are in a difficult situation.

This tile-matching puzzle game was published and developed by PopCap Games. It’s the fifth installment in the Bejeweled series. In the game, the player has to swap one of the on-screen gems with an adjacent one and form chains of at least three gems of the same color. This game can teach you how to relax and reduce stress, which is important when you want to solve a problem.

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Can Video Gameplay Improve Undergraduates’ Problem-Solving Skills?

Benjamin emihovich.

University of Michigan - Flint, Flint, USA

Nelson Roque

Pennsylvania State University, State College, USA

Justin Mason

University of Florida, Gainesville, USA

In this study, the authors investigated if two distinct types of video gameplay improved undergraduates’ problem-solving skills. Two groups of student participants were recruited to play either a roleplaying video game (World of Warcraft; experimental group) or a brain-training video game (CogniFit; control group). Participants were measured on their problem-solving skills before and after 20 hours of video gameplay. Two measures were used to assess problem-solving skills for this study, the Tower of Hanoi and The PISA Problem Solving Test. The Tower of Hanoi measured the rule application component of problem-solving skills and the PISA Problem Solving test measured transfer of problem-solving skills from video gameplay to novel scenarios on the test. No significant differences were found between the two groups on either problem-solving measure. Implications for future studies on game- based learning are discussed.

Introduction

Video games are played by more than half of the U.S population and the video game industry generated $36 billion in 2018 ( ESA, 2018 ). Given the popularity and success of the video game industry, game- based scholars are exploring how well-designed video games can be used to improve a wide range of knowledge, skills, and abilities referred to as game-based learning (GBL). Proponents of GBL argue that well-designed video games are grounded by active participation and interaction as the focal point of the learner experience and can lead to changes in behavior and cognition ( Ifenthaler, Eseryel, & Ge, 2012 ; Shute et al., 2019 ). Moreover, well-designed video games immerse players in environments that can provide a framework for learning experiences by promoting engagement and transfer from simulated worlds to the natural world ( Dede, 2009 ).

Current American students are not receiving adequate exposure to authentic ill-structured problem-solving scenarios in their classrooms, and schools need to address the acquisition of problem-solving skills for students in the 21st century ( Shute & Wang, 2016 ). American students trail their international counterparts in problem-solving skills on the Program for International Student Assessment (PISA) Problem Solving Test. Furthermore, American business leaders complain about recent college graduates’ lack of problem-solving skills. Two surveys conducted by the Association of American Colleges and Universities of business leaders and students indicated that problem-solving skills are increasingly desirable for American employers, but only 38% of employers reported that recently hired American college graduates could analyze and solve complex problems while working ( Hart Associates, 2018 ).

Researchers of video game studies find that gameplay can be positively associated with the improvement of problem-solving skills ( Shute, Ventura, & Ke, 2015 ; Spires et al., 2011 ). However, current discourse in the field of gameplay and problem-solving skills centers primarily on descriptive research ( Eseryel et al., 2014 ) which can be summarized based on the following premise: video games require players to solve problems, and over time, playing video games will lead to improved problem- solving skills ( Hung & Van Eck, 2010 ). Descriptive research is important to argue that video games support problem-solving skills, but further empirical research is needed to demonstrate whether problem-solving skills are acquired through video gameplay. This research study addressed whether two distinct types of video gameplay empirically affects undergraduates’ problem-solving skills.

Video Games and Problem-Solving Skills

According to Mayer and Wittrock’s (2006) definition, problem solving includes four central characteristics: (1) occurs internally to the problem solver’s cognitive system; (2) is a process that involves conceptualizing and manipulating knowledge; (3) is goal directed; and (4) is dependent on the knowledge and skills of the problem solver to establish the difficulty in which obstacles must be overcome to reach a solution. Unlike the well-structured problems that students face in formal learning settings, well-designed games provide students with challenging scenarios that promote problem-solving skills by requiring players to generate new knowledge from challenging scenarios within interactive environments, while also providing immersive gameplay that includes ongoing feedback for the players to hone their problem-solving skills over time ( Van Eck, Shute, & Rieber, 2017 ). Rules govern video gameplay mechanics and one component of problem solving is the ability to apply existing rules in the problem space known as rule application ( Shute et al., 2015 ). One example of a rule application is found in the well-researched problem-solving puzzle the Tower of Hanoi ( Huyck & Kreivenas, 2018 ; Schiff & Vakil, 2015 ; TOH, 2019 ). The rule application component of problem-solving skill is one of the dependent variables in this study. Rule application refers to the problem-solver’s representation of the problem space through direct action, which is critical to problem solving ( Van Eck et al., 2017 ).

Literature Review

Video gameplay and transfer.

Researchers contend that the hidden power of well-designed video games is their potential to address higher-level learning, like retention, transfer, and problem-solving skills ( Gee, 2008 ; Shute & Wang, 2015 ). Retention is the ability to remember the presented information and correctly recall it when needed, while transfer is the ability to apply previously learned information in a novel situation ( Stiller & Schworm, 2019 ). Possible outcomes of playing video games may include the improvement of collaborative problem-solving skills, confidence, and leadership skills that are transferable to the workforce environment. Recent research on video game training studies and transfer of cognitive and noncognitive skills indicates that gameplay is positively associated with the improvement of attention, problem-solving skills, persistence ( Green & Bavelier, 2012 ; Rowe et al., 2011 ; Shute et al., 2015 ; Ventura et al., 2013 ), executive functions ( Oei & Patterson, 2014 ), and hypothesis testing strategies ( Spires et al., 2011 ). However, other researchers have found null effects of video gameplay and transfer of cognitive skills ( Ackerman, et al., 2010 ; Baniqued, Kranz, et al., 2013 ; Boot et al., 2008 ).

A recent meta-analysis of brain-training interventions found that brain-training interventions can improve performance on trained tasks but there were fewer examples of interventions indicating improved performance on closely related tasks, and minimal evidence that training enhances performance on daily cognitive abilities ( Simons et al., 2016 ). Among those finding null effects, questions were raised about the methodological shortcomings of video game training and transfer studies that are common pitfalls in experimental trials. Some of the pitfalls included failing to report full methods used in a study and lack of an effective active control condition that can expect to see similar improvement in competencies as the experimental group ( Baniqued et al., 2013 ; Boot, 2015 ; Boot, Blakely & Simons, 2011 ). Unless researchers define recruitment methods for participants and their gaming expertise (novice vs. expert), as well as compare active control groups with experimental groups receiving equal training games, then differential improvement is indeterminable ( Boot et al., 2013 ; Shute et al., 2015 ). The recruitment approach is outlined in the Method section.

Motivation for Selection of Games

The video games selected for this research study were based on the problem-solving skills players exercise and acquire through gameplay that were aligned with the problem-solving skills assessed on the external measures, the PISA Problem Solving Test and the Tower of Hanoi (TOH). Well-designed video games include sound learning principles embedded within gameplay such as requiring players to solve complex problems which can then be applied to other learning contexts ( Lieberman et al., 2014 ). In this study, the authors examined the effects of playing World of Warcraft ( Activision Blizzard, 2019 ) and CogniFit ( CogniFit, 2019 ) for twenty hours on undergraduates’ problem-solving skills (rule application and problem-solving transfer). The inclusion of CogniFit addresses a main concern of game-based research which is the lack of an active control condition to determine differential improvement ( Boot et al., 2013 ).

Problem-Solving and Video Gameplay Model

The authors have identified observable in-game behaviors (i.e., indicators) during gameplay that provide evidence for each of the problem-solving processes on the PISA Problem Solving Test. The process included playing each video game extensively, checking community forums for solutions to the most challenging problems for each game, and viewing experts’ gameplay video channel streams on YouTube. After generating a list of credible indicators, those selected were based on the following criteria: (a) relevance to the PISA problem solving levels of proficiency and (b) verifiable through gameplay mechanics. Examples of indicators for the PISA problem-solving processes for each game are listed in Tables 1 and ​ and2. 2 . The purpose of developing the problem-solving behavior model is to operationalize the indicators of gameplay that align with the cognitive processes being assessed on the PISA test (i.e., Exploring and Understanding, Representing and Formulating). The PISA Problem Solving Test contains questions representing six levels of proficiency: Level 1 is the most limited form of problem-solving ability such as rule application (solving problems with simple rules or constraints) and Level 6 is the complex form of problem-solving ability (executing strategies and developing mental models to solve problems). The PISA test will determine whether there is transfer of problem-solving skills from video gameplay to novel scenarios.

Examples of indicators for each PISA problem-solving process in Warcraft

PISA Problem Solving ProcessExamples of Indicators
Exploring and UnderstandingPrioritize skills and spells that are purchased from vendors in the spell book and action bars; Complete the initial combat introductory quest; Interact with the flight path tool
Representing and FormulatingUse models and charts to assess class and role performance; Analyze pros and cons of equipping awarded weapons and armor in relation to performance
Planning and ExecutingRearrange spells and abilities on the action bar after combat testing (which spells or abilities should be used together and in combination with each other); After combat, prioritize quests and abilities with enemies that can be defeated alone or in groups
Monitoring and ReflectingAdjust combat distance (short, medium, long) to enemies after testing skills and abilities; Explore the environment for progression; Reorder action bar as new skills are acquired; Use flight path tool to reduce travel time

Examples of indicators for each PISA problem-solving process in CogniFit

Problem Solving ProcessExamples of Indicators
Exploring and UnderstandingBreak bricks with the ball and paddle by pressing the space bar and mouse; Avoid letting the ball fall to the bottom of the screen; Use powerups to fire missiles, increase ball speed, or add extra balls
Representing and FormulatingIdentify special blocks for bonuses; Test and use missiles to find optimal conditions; Select appropriate powerups based on gem locations on screen in relation to paddle and ball
Planning and ExecutingUnlock new paddle and ball abilities after completing each level; Once the ball is released, plan a solution pathway to eliminate all bricks that can work for each level beginning by angling the paddle to direct the ball in the desired direction
Monitoring and ReflectingAvoid traps and negative powerups; Use missiles under optimal conditions after testing; Save long paddle powerup as ball speed increases

World of warcraft

Massive multiplayer online role-playing games (MMORPGs) require players to manage resources, adapt playstyle to the environment, test new skills and abilities, identify and apply rules to solve problems as well as explore the story of the game through questing. MMORPGs like Warcraft provide gameplay experiences that are analogous to meaningful instruction by offering complex multifaceted problems that require model-based reasoning—understanding interrelated components of a system, and feedback mechanisms among the components to find the best solutions to problems that arise using available tools and resources in a given environment ( Chinn & Malhotra, 2002 ; Steinkuehler & Chmiel, 2006 ). Therefore, if MMORPGs provide an authentic sense of inquiry into solving problems through gameplay, then it is worth testing whether these gameplay experiences transfer to novel problem-solving scenarios.

One specific example of transfer from gameplay in the MMORPG Warcraft to a natural context concerns the problem of reducing travel time. When players enter the game environment, they must account for extended travel time between different activities such as exploration, questing, and combat. To solve this problem, players are given a tool that can be accessed on their user interface by pressing (M) on their keyboard, which opens the map. Listed on the map are designated flight paths (FPs) that act as a taxi service for players. The image in Figure 1 indicates the various FPs a player has unlocked on their world map as well as those that have yet to be discovered ( Activision Blizzard, 2019 ). The flight path is a handy tool because it connects the goal of completing quests as soon as possible to earn rewards with the knowledge that using flight paths greatly reduces travel time between quests. Greatly reducing travel time results in a more efficient way to complete many of the sub goals in the game, and as noted by Shute and Wang (2016) the use of tools and resources efficiently is an important part of problem solving during gameplay.

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Player map listing flight path locations in World of Warcraft (2019)

Now, consider one of the questions being assessed on an external measure in the study, the PISA Problem Solving Test. Individuals are given a map that shows the roads between each city, a partially filled-in key that shows distances between cities in kilometers, and the overall layout of the area. The purpose of this question is to assess how individuals calculate the shortest distance from one city to another. To solve the problem, individuals are required to calculate the distance between the two cities of Nuben and Kado using the resources available. This is the same kind of problem that Warcraft players experience during gameplay when travelling between locations to complete quests. Both problem scenarios share the same overlapping components, the ability of the problem solver to use given tools and resources efficiently to find the most direct route that reduces travel time between two separate locations. Figure 2 illustrates this problem scenario on the PISA test ( OECD, 2003 ).

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Problem scenario for planning the best route for a trip from PISA (2003)

The brain training game CogniFit claims to have developed a patented system that measures, trains, and monitors cognitive skills like rule application, attention, memory, and visual perception and their relation to neurological pathologies. According to the CogniFit (2019) website the company states there are transfer effects from their mini games to problem solving in the natural world. The brain training game is selected as an active control condition based on this claim as well as repeated practice of rule application embedded into the gameplay experience.

One example of rule application in the brain training game CogniFit occurs in the mini-game Gem Breaker 3D. This mini-game requires players to direct a paddle back and forth across the screen to bounce a ball off the paddle that breaks the gem blocks without letting the ball touch the bottom of the screen. The initial tutorial informs players that improvement of their hand-eye coordination and processing speed skills are emphasized through gameplay with over 100 levels available to master. Feedback is provided to players with a score for each level showing where they can improve. Once all gem blocks are broken the level is completed and a new level begins. However, each player only has access to 4 balls for each level, and if they lose, the game reverts to the beginning. The tutorial shows players how to use the mouse to control the paddle back and forth across the screen while the spacebar launches the ball. Once a gem is broken there is a chance for a power-up to be gained such as shooting multiple balls, explosives, missiles, side quests or power-ups. Figure 3 illustrates the rules of the mini-game in Gem Breaker 3D ( CogniFit, 2019 ).

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Rules for the mini-game Gem Breaker 3D listed in the initial tutorial (2019)

Rule application occurs when playing the TOH and requires one to move an entire stack of disks (i.e., a number between 3 and 8) of varied sizes from one of three rods to another. While playing, players are constrained by the following rules: (1) only one disk can be moved at a time; (2) no disk can be placed on a smaller one; (3) only the uppermost disk can be moved on a stack. Rule application is demonstrated by the problem solver in the TOH by configuring the disks and the rods to reach a solution in the problem space. By configuring the disks onto the rods, each move of a disk indicates the problem solver attempting to creatively apply the rules, which is vital to problem solving ( Shute et al., 2019 ). Figure 4 illustrates the problem space in an online version of the TOH (2019) .

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Problem space in an online version of the Tower of Hanoi puzzle with 5 disks (2019)

Both video games require players to apply rules to solve problems and rule application is a component of problem solving ( Van Eck et al., 2017 ). As an example, Warcraft players learn that they can only cast certain spells in combat while standing still or that eating and drinking food while sitting down hastens the regeneration of health. Similarly, when playing the mini-game Gem Breaker 3D in CogniFit players use a paddle and a ball to break bricks. One of the first rules players encounter in the game is that they can only move the paddle left or right across the screen or that bonus bricks have special effects like increasing ball speed. The rules are more explicit in CogniFit than Warcraft so brain-training gameplay may promote better performance on solving the TOH. Each move with the paddle and ball is an example of applying the rules, and this is frequently done during gameplay in CogniFit .

However, CogniFit mini-games lack some of the salient gameplay features in Warcraft such as roleplaying gameplay, meaningful interactions with other players, and richly designed problem spaces that GBL scholars suggest are important to the transfer of problem-solving skills from video gameplay to novel contexts measured on the PISA Problem Solving Test. Warcraft gameplay provides players with repeated practice to solve authentic ill-structured problems in rich detailed problem-solving scenarios that may be better suited for transfer to novel scenarios on the test.

Research Questions

After describing the video gameplay conditions of Warcraft and CogniFit as well as reviewing the literature on problem-solving skills, the authors seek to answer the following research questions:

  • Is there a change, from pretest to posttest, on the rule-application component of problem solving, after 20 hours of video gameplay, on either a role playing or brain-training video game?
  • Does an immersive, collaborative role-playing video game promote transfer of problem-solving skills to novel scenarios better than a brain-training video game for undergraduates after 20 hours of video gameplay?

Setting and Participants

For this study, 91 undergraduate student participants (M Age = 19.32; SD Age = 1.43) were recruited to participate in this study and completed the initial questionnaire for the study, assessing: age, gender, ethnicity, major, and video games played daily. Participants were not invited to participate if they were not students at the data-collecting institution, were not 18–23 years old, or if they reported playing 30 or more minutes of Warcraft or CogniFit . 56 participants were randomly assigned to either the experimental group Warcraft or the control group CogniFit , yet only 34 completed the study ( n = 17 per group). Participant attrition for both groups were attributed to lack of time to complete the study or being too busy with schoolwork. Given the nature of our research questions assessing change as a function of training, subsequently presented analyses only include data from the 34 participants (17 males and 17 females) who completed the study (M Age = 19.44; SD Age = 1.41).

The independent variable in this research study is the video game with two levels: a roleplaying video game ( Warcraft ) and a brain-training video game ( CogniFit ). The video games provide players with repeated problem-solving scenarios requiring players to engage in problem-solving processes. The dependent variable measured for this study is problem-solving skill. One measure assessed the component of rule application of problem solving to solve a puzzle which is the TOH. The second measure assessed problem-solving in novel scenarios which is the PISA Problem Solving Test. Both groups were assessed on the TOH and the PISA Problem Solving Test. The TOH was used to assess research question 1 and the PISA Problem Solving Test was used to assess research question 2.

The Tower of Hanoi

Recall, the TOH is a valid and reliable experimental paradigm that can be used to assess rule application, problem solving and transfer ( Huyck & Kreivenas, 2018 ; Schiff & Vakil, 2015 ). Rule application is demonstrated by the problem solver in the TOH by configuring the disks and the rods to reach a solution in the problem space. By configuring the disks on to the rods, each move of a disk indicates the problem solver attempting to creatively apply the rules. Participants played the TOH on a computer from a free website online. The test score (i.e., lower scores are better) for completing the TOH can range anywhere from 31 (which is the minimal number of moves to execute) until it is solved.

PISA Problem Solving Test

The second external problem-solving measure in this study is the (2003) version of the PISA Problem Solving Test. The PISA Problem Solving Test ( OECD, 2003 ) contains 10 novel problem-solving scenarios, and within each scenario there is a range of one to three different questions that must be solved. There are 19 total questions on the test across all scenarios that required students to solve problems. For this study, participants completed five novel problem-solving scenarios for the pretest and the remaining five novel problem-solving scenarios for the posttest. The levels of proficiency for each question are randomized across all problem-solving scenarios. Each problem-solving scenario is independent from one another and each of the 19 questions across all scenarios being assessed in this study are isomorphic from the questions that were implemented in 2003. The scoring for most questions was either correct or incorrect, with some questions allowing for partially correct answers. Participants that answered each question correctly were awarded one point, while partially correct answers awarded participants a half-point.

Participants for this study were recruited via flyers posted publicly on campus and dormitory bulletin boards. Over the course of eight weeks, participants engaged in 10 gameplay sessions that lasted two hours each. Participants had the opportunity to complete these 10 sessions in two-hour time-blocks that were made available Monday through Friday for eight consecutive weeks. Participants completed the experiment in a classroom lab on campus at the university. In this experiment, student participants were randomly assigned to play one of two video games.

Participants in the experimental condition played the popular roleplaying video game Warcraft that promotes learning new terminologies, mastering interrelated skills and abilities, applying rules to solve problems, goal setting, and reflecting on progress. In addition, participants in the active control condition played the brain-training video game CogniFit (2019) . The video game allows players to select various mini-games including Gem Breaker 3D that may enhance cognitive abilities including rule application, memory, and focus. Student participants in this study were guided by discovery learning and provided with in-game tutorials for each condition while learning to solve problems through active exploration, interacting with the game environment and self-direction ( Westera, 2019 ). At pre-test and post-test participants had 20 minutes to complete isomorphic versions of the TOH as many times as possible. All participants successfully completed the TOH once during the pretest and once during the posttest. At pre-test and post-test, participants also had 20 minutes to complete as many questions as possible on The PISA Problem Solving Test. The pretest required participants to answer nine questions and the posttest required participants to answer 10 questions from multiple problem-based scenarios. Each problem-based scenario was unique, and some examples included the following: (1) calculating the distance between two points given a map; (2) developing a decision tree diagram of a library loan system; and (3) calculating daily energy needs for an individual given a set menu.

Data Structure and Analyses

The full dataset used for all analyses to be presented, contained data from 34 participants. All participants attempted three parallel, computerized forms of the TOH at baseline and at the end of the intervention. Due to the nature of the task’s programming, if participants did not complete a TOH task, the total number of moves attempted was not output to the data file. This will be expanded upon in the results section by utilizing three analyses which included an independent t-test comparing the mean number of incomplete TOH games between the groups, an independent t-test comparing the mean gain score of TOH between the groups, and a multiple linear regression predicting max gain score of TOH by group, by gain score count, and by group, gain score count, and PISA gain. All analyses in sections below were completed in R, version 3.4.3. Packages used for data analysis include: dplyr , for data wrangling ( Wickham et al., 2019 ), and ggplot2 for visualizations ( Wickham, 2016 ), and MASS for stepwise regression analyses ( Venables & Ripley, 2002 ).

Assessing Group differences in Completion

Although groups differed on the overall number of incomplete TOH sessions at pre-testing (N COGNITIVE = 13; N GAMING = 8), an independent t-test of the average number of incomplete games by group, was not significant (p > .05). Furthermore, an independent t-test revealed no group differences for the overall number of incomplete TOH sessions at post-testing (N COGNITIVE = 3; N GAMING = 2; p > .05). A repeated-measures ANOVA revealed a significant time effect, F(1,32) = 13.386, p<.001. However, group, F(1,32) = 1.609, p=.214, nor group by time interaction were significant, F(1,32)=.837, p=.367. On average, participants completed an additional half TOH session (i.e., .47, SD = .53) after receiving either training package (M Pre = .62, SD = .70; M Post = .15, SD = .36). Table 3 shows the means and standard deviations for the pretest and posttest scores participants completed in the experimental ( Warcraft ) and control ( CogniFit ) groups. The mean scores in the table indicate how many moves on average each participant could successfully solve the puzzle per group. For this study, participants had 20 minutes to complete as many questions as possible for the pretest and 20 minutes to do the same for an isomorphic version of the posttest. Table 4 shows the means and standard deviations for the PISA pretest and posttest scores of participants in the experimental ( Warcraft ) and control ( CogniFit ) groups.

Pretest and posttest scores by group on the Tower of Hanoi

Pretest M (SD)Posttest M (SD)
Warcraft99.47 (47.73)66.82 (27.16)
CogniFit116.00 (83.59)102.65 (60.80)

Pretest and posttest scores by group on the PISA Problem Solving Test

Pretest M (SD)Posttest M (SD)
Warcraft5.64 (1.35)5.02 (1.45)
CogniFit5.17 (1.80)4.38 (1.67)

Quantifying Improvement in Performance

In order to quantify improvement after the intervention, gain scores were calculated by the following formula, for each instance of the TOH task encountered (i.e. three sessions):

Gain scores produced from this calculation can be interpreted as follows: negative gain scores indicating improvement (fewer total moves at post-testing), and positive gain scores indicating a decrement in performance (more total moves at post-testing). As a result of incomplete games not producing the number of moves, for some participants, no gain score calculation was possible. At pretesting, the cognitive training group had three missing gain scores for the second TOH and 10 for the third TOH whereas the game training group had one missing gain score for the second TOH and seven for the third TOH. To account for this, when calculating average gain scores for each participant, averages were weighted by the number of completed games (i.e. averaging by the number of incomplete sessions would result in an undefined calculation, as some participants completed all sessions). Table 5 shows the results of an unpaired t-test on the average weighted gain scores found no group differences in TOH gain scores ( p > .05). Additionally, an unpaired t-test on the average PISA gain scores found no group differences gain scores ( p > .05).

Problem solving performance compared across training groups

VariableCogniFitWarcraftTest Statistics
Tower of Hanoi
Pre-test incomplete sessions.76 (.75).47 (.62) (32)=1.240.224
Post-test incomplete sessions.18 (.39).12 (.33) (32)=−.471.641
Gain scores−18.17 (45.74)−14.15 (22.19) (32) = .326.746
PISA Gain scores−.79 (2.26)−.62 (1.67) (32) = .258.798

Sensitivity Analysis

Due to missing data issues discussed above, the final analysis involves a stepwise multiple linear regression (forward and backward; AIC used for final model variable selection conducted using R package MASS, function stepAIC; Venables & Ripley, 2002 ), predicting max gain score (max of all three potential gain scores) by group membership (WoW or Cognitive Training), total gain score count, and a gain score derived from pre and post measurements on the PISA task (2003). Based on the stepwise regression procedure analysis results in Table 6 , the best fitting, significant, multiple regression model was found to be a model predicting max gain score from gain score count (no predictor for group membership or PISA gain score; F(1,32) = 14.41; p < .001; R 2 = .3104; adjusted R 2 = 0.2889). Participants predicted max gain score is equal to −111.70 + 48.87 (Gain Count), where gain score is in the unit of number of moves. Max gain score increased by 48.87 for every one unit increase in gain score count (more gain scores, closer to 0; less improvement after the intervention). Gain score count was a significant predictor of max gain score (t=3.796; p < 0.001), indicating potential practice effects from repeated exposure to the task. Practice effects will be discussed in subsequent sections.

Stepwise regression model path, analysis of deviance table and the row with the best fitting model, using AIC as criterion, is highlighted in gray

StepModelDeviance Residual Residual DevianceAIC
1Max Gain Score ~ Gain Score Count + Group + PISA Gain Score3078913.60271.491
2Max Gain Score ~ Gain Score Count + Group416.5273179330.12269.670
3Max Gain Score ~ Gain Score Count2585.6193281915.74268.761

Evidence for Research Question 1

The initial hypothesis regarding the first question was that a brain-training game would help participants improve their rule application component of problem-solving skill better than a roleplaying game after 20 hours of gameplay for several reasons. One reason is that the rules are more explicit during brain-training gameplay and because of claims made by CogniFit that brain-training gameplay will improve its users’ brain fitness or ability to rely on more than one problem-solving strategy. While both games require players to apply rules to solve problems, only CogniFit markets its product as a tool that can help users to solve problems in their daily lives ( CogniFit, 2019 ). This claim also suggests that brain-training gameplay can help users transfer skills learned in-game to novel problem-solving scenarios in the natural world. However, the results indicated that there was no significant difference in gain scores (i.e., in Post - Pre Gain scores) in terms of TOH performance (t-test comparing gain scores: p = .746) between the two gaming conditions (i.e., Warcraft and CogniFit ), though both groups improved from baseline to post-testing assessment, likely attributable to practice effects (see Figure 5 ). Overall, the results contradicted our initial hypothesis for Research Question 1; implications are discussed next.

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Average number of moves in the Tower of Hanoi task across (up to 3) sessions per person, per timepoint. The left panel represents scores for the CogniFit (COG) group, and the right panel represents scores for the Warcraft (WOW) group.

Implications of Results for Research Question 1

Solving problems in an immersive game like Warcraft provided players with repeated practice of applying rules and using tools to find creative solutions to similar but varied problems. As players reflected on their choices, they learned how to use the tools by analyzing givens and constraints in unison to achieve maximum character performance and develop optimal solutions to general problems. CogniFit players did not experience immersive gameplay, but instead repeated problem-solving scenarios that were varied but required fewer tools and resources to be solved. Once CogniFit players knew how to use the paddle and the ball in unison, the only additional resources to use during gameplay were power-ups, bonus bricks, and traps. Roleplaying gameplay required players to solve problems using additional tools and resources efficiently which was a more complex task than using the ball and paddle during brain-training gameplay. Strategizing when and how to apply rules through varied but different problem scenarios with multiple tools and resources through immersive gameplay was beneficial for Warcraft participants. Moreover, players in Warcraft could receive feedback with help from other players learning when and how to apply tools and resources to solve problems. CogniFit players received feedback at the end of each level with an overall score and corrected mistakes through trial and error without additional support.

evidence for Research Question 2

The initial hypothesis regarding the second question was that training on an immersive, collaborative roleplaying video game for 20 hours would engender transfer of problem-solving skills to novel problem-solving scenarios on the PISA Problem Solving Test better than a brain-training video game. One reason is that research on MMORPGs including Warcraft indicates that players co-constructed knowledge by challenging and supporting novel ideas to in-game problem-solving scenarios through online discussion forums as well as discovering optimal solutions to in-game problems by combining multiple abilities and resources available to players ( Chinn & Malhotra, 2002 ; Steinkuehler & Chmiel, 2006 ). Efficiently using tools and resources is a component of problem solving and is central to the roleplaying gameplay experience ( Shute & Wang, 2016 ).

However, the results indicated that after 20 hours of gameplay of Warcraft or CogniFit there was no improved performance on the PISA (i.e., comparing PISA Gain Scores; p = .748). Overall, the mean scores for Warcraft participants were slightly better than CogniFit participants on the isomorphic versions of the PISA Problem Solving pretest and posttest - indicating baseline differences between the two groups in terms of performance. Overall, there were no significant differences found between roleplaying and brain-training gameplay on transfer of problem-solving skills (see Figure 6 ). The implications for the results from research question 2 are discussed next.

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PISA Scores before and after the intervention. The left panel represents scores for the COG group, and the right panel represents scores for the WOW group.

Implications of Results for Research Question 2

Given that both video game training and “brain-training” did not significantly improve problem-solving skills has several implications. The gameplay behaviors exhibited by players in each condition were aligned with the problem-solving processes on the PISA Problem Solving Test. However, possible reasons for lack of transfer in this study in addition to small sample size include (a) collaborative, immersive roleplaying gameplay may help promote problem-solving skills related to in-game problem solving scenarios but not necessarily to improved performance on external problem-solving assessments, and (b) problem-solving during Warcraft gameplay may be too domain specific to transfer to novel problem-solving scenarios on the PISA Problem Solving Test.

The misalignment between the problem-solving domains of Warcraft and the PISA Problem Solving Test could have hindered the possibility of finding a transfer effect. As an example, Warcraft players must learn how to navigate an immersive environment, use complex tools efficiently and effectively to solve problems during gameplay and interact with both the environment and other characters to solve problems. However, solving problems on the PISA Problem Solving Test is not an immersive experience. It was also a solitary activity; participants did not collaborate or interact with each other while taking the test. The OECD designed the PISA Problem Solving Test to cover more general problem-solving skills to complement domain-specific skills ( Greiff et al., 2014 ). Selecting a problem-solving assessment which is embedded within an immersive environment that requires players to engage in collaborative problem-solving processes (i.e. experienced in video gameplay) using tools and resources efficiently could have been a more viable assessment to measure transfer of problem-solving skills in this study. Further research is still warranted to determine if video gameplay can promote transfer of problem-solving skills to novel scenarios. The limitations of this research study are addressed in the next section.

Limitations

Given time and resource constraints, the sample size of this study is small and lacks statistical significance to make claims regarding the general population. With more available resources, recruitment would have likely continued for an additional semester to raise the sample size for the study. Students that did not complete the study cited time constraints as the main reason they were unable to fulfill the 20 hours of video gameplay requirement. The optimal time to run the study would have been during Fall and Spring semesters instead of Spring and Summer. In Fall and Spring, more students would have been available for recruitment as well as increased scheduling flexibility and time to complete the intervention during the academic year for the participants. Given that the authors monitored participants during video gameplay in case any problems arose, there may have been expectancy effects that impacted participants. For example, participants’ gameplay experiences may have been negatively or positively affected when being monitored. The potential for participants to alter their behavior simply because they are being studied is known as the Hawthorne Effect ( Benedetti, Carlino & Piedimonte, 2016 ). In addition, the inclusion of a more immersive assessment that measures problem-solving skill transfer could have led to improved outcomes when compared to a more traditional assessment like the PISA Problem-Solving Test (2003).

Future Implications

The main goal of this study was to examine the impact of two distinct types of video gameplay; role playing ( Warcraft ) and brain-training ( CogniFit ) on problem-solving skills for undergraduates. Specifically, if video gameplay can improve the rule application component of problem solving and whether problem solving during gameplay transferred to novel problem-solving scenarios. This study addressed some of the methodological shortcomings found in previous video game training and transfer studies that failed to report recruitment methods, define study variables, and provide an active control group in which participants could expect receive equal improvement from competencies ( Baniqued et al., 2013 ; Boot et al., 2013 ). As a result, possible placebo effects are likely mitigated in this experiment improving upon methodological pitfalls affecting other video game training studies ( Anderson et al., 2010 ; Ferguson & Kilburn, 2009 ).

The results from this study suggest that neither a commercially available video game ( Warcraft ) or a commercially available “brain-training” package ( CogniFit ) resulted in improvements in the rule-based component of problem solving (as assessed by the TOH puzzle). Moreover, aside from a lack of improvement in the rule-based component, 20-hours of training did not promote transfer of problem-solving skills to novel scenarios (as assessed by the PISA Problem Solving Task), which is consistent with similar research findings on cognitive training and transfer ( Souders et al., 2017 ). Sensitivity analyses conducted found evidence for practice effects in gain scores, illustrating that rather than improvement due to the training packages, improvement seems related to multiple, closely spaced assessments. Future research can complement this study by increasing the sample size and testing similar immersive well-designed video games on participant knowledge, skills, and abilities, in addition to directly cuing participants to be aware of the strategies (i.e., perceptual and cognitive strategies) they might carry with them from the digital world to the real-world.

Acknowledgment

Nelson Roque was supported by National Institute on Aging Grant T32 AG049676 to The Pennsylvania State University.

Benjamin Emihovich is an Assistant Professor of Educational Technology in the Education Department at the University of Michigan-Flint and is the program faculty coordinator for the online Educational Technology (M.A.) program. He currently teaches undergraduate and graduate students in the areas of Instructional Design and Technology as well as curriculum and instruction. His research area focuses on the following; game-based learning, assessments for learning in immersive environments, and emerging learning technologies.

Nelson A. Roque is a NIA T32 Postdoctoral Fellow, at Penn State’s Center for Healthy Aging. Nelson earned his Ph.D. in Cognitive Psychology from Florida State University in 2018. Nelson has a strong background in visual attention, focusing on how to reliably measure it, how it relates to individual difference factors (e.g., age, sleep) and translating insights from theoretical work in visual attention to applied contexts (e.g. medication errors).

Justin Mason is a Postdoctoral Associate in Rehabilitation Science at the University of Florida. His research interests include interventions suitable for mitigating age-related cognitive and physical decline in older adults. Additionally, he’s interested in factors that influence older adults’ adoption and acceptance of emerging technologies.

Contributor Information

Benjamin Emihovich, University of Michigan - Flint, Flint, USA.

Nelson Roque, Pennsylvania State University, State College, USA.

Justin Mason, University of Florida, Gainesville, USA.

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Video Games Play May Provide Learning, Health, Social Benefits, Review Finds

Authors suggest balancing questions of harm with potential for positive impact

  • The Benefits of Playing Video Games (PDF, 202KB)

WASHINGTON — Playing video games, including violent shooter games, may boost children’s learning, health and social skills, according to a review of research on the positive effects of video game play to be published by the American Psychological Association.

The study comes out as debate continues among psychologists and other health professionals regarding the effects of violent media on youth. An APA task force is conducting a comprehensive review of research on violence in video games and interactive media and will release its findings in 2014.  

“Important research has already been conducted for decades on the negative effects of gaming, including addiction, depression and aggression, and we are certainly not suggesting that this should be ignored,” said lead author Isabela Granic, PhD, of Radboud University Nijmegen in The Netherlands. “However, to understand the impact of video games on children’s and adolescents’ development, a more balanced perspective is needed.” 

The article will be published in APA’s flagship journal, American Psychologist .  

While one widely held view maintains playing video games is intellectually lazy, such play actually may strengthen a range of cognitive skills such as spatial navigation, reasoning, memory and perception, according to several studies reviewed in the article. This is particularly true for shooter video games that are often violent, the authors said. A 2013 meta-analysis found that playing shooter video games improved a player’s capacity to think about objects in three dimensions, just as well as academic courses to enhance these same skills, according to the study. “This has critical implications for education and career development, as previous research has established the power of spatial skills for achievement in science, technology, engineering and mathematics,” Granic said. This enhanced thinking was not found with playing other types of video games, such as puzzles or role-playing games.

Playing video games may also help children develop problem-solving skills, the authors said. The more adolescents reported playing strategic video games, such as role-playing games, the more they improved in problem solving and school grades the following year, according to a long-term study published in 2013. Children’s creativity was also enhanced by playing any kind of video game, including violent games, but not when the children used other forms of technology, such as a computer or cell phone, other research revealed.

Simple games that are easy to access and can be played quickly, such as “Angry Birds,” can improve players’ moods, promote relaxation and ward off anxiety, the study said. “If playing video games simply makes people happier, this seems to be a fundamental emotional benefit to consider,” said Granic. The authors also highlighted the possibility that video games are effective tools to learn resilience in the face of failure. By learning to cope with ongoing failures in games, the authors suggest that children build emotional resilience they can rely upon in their everyday lives.

Another stereotype the research challenges is the socially isolated gamer. More than 70 percent of gamers play with a friend and millions of people worldwide participate in massive virtual worlds through video games such as “Farmville” and “World of Warcraft,” the article noted. Multiplayer games become virtual social communities, where decisions need to be made quickly about whom to trust or reject and how to lead a group, the authors said. People who play video games, even if they are violent, that encourage cooperation are more likely to be helpful to others while gaming than those who play the same games competitively, a 2011 study found.

The article emphasized that educators are currently redesigning classroom experiences, integrating video games that can shift the way the next generation of teachers and students approach learning. Likewise, physicians have begun to use video games to motivate patients to improve their health, the authors said. In the video game “Re-Mission,” child cancer patients can control a tiny robot that shoots cancer cells, overcomes bacterial infections and manages nausea and other barriers to adhering to treatments. A 2008 international study in 34 medical centers found significantly greater adherence to treatment and cancer-related knowledge among children who played “Re-Mission” compared to children who played a different computer game. 

“It is this same kind of transformation, based on the foundational principle of play, that we suggest has the potential to transform the field of mental health,” Granic said. “This is especially true because engaging children and youth is one of the most challenging tasks clinicians face.”

The authors recommended that teams of psychologists, clinicians and game designers work together to develop approaches to mental health care that integrate video game playing with traditional therapy. 

Article: “The Benefits of Playing Video Games,” Isabela Granic, PhD, Adam Lobel, PhD, and Rutger C.M.E. Engels, PhD, Radboud University Nijmegen; Nijmegen, The Netherlands; American Psychologist , Vol. 69, No. 1. 

Isabela Granic can be contacted by email , cell: 011.31.6.19.50.00.99 or work: 011.31.24.361.2142

The American Psychological Association, in Washington, D.C., is the largest scientific and professional organization representing psychology in the United States. APA's membership includes more than 134,000 researchers, educators, clinicians, consultants and students. Through its divisions in 54 subfields of psychology and affiliations with 60 state, territorial and Canadian provincial associations, APA works to advance the creation, communication and application of psychological knowledge to benefit society and improve people's lives.

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